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First Flight Couriers Complaints & Reviews

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Updated: Aug 8, 2023
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First Flight Couriers reviews & complaints page 74

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R
Raga Shilpa
from Tadepallegudem, Andhra Pradesh
Jan 13, 2017
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Address: Hyderabad, Andhra Pradesh, 200079
Website: First flight. Net

Tracking number E [protected] sent from West Bengal to hyderabad in the name swapna karmanghat hyderabad 200079 sent on 21 11 2016 did not reachieve upto now no one answered correctly I called 20 members upto now every one giving sone other numbers to call saying that they are concerned to that branch solve my problem other wise I I will complain on your to consumer court
First Flight Couriers customer support has been notified about the posted complaint.
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    A
    anandpasari
    from Amravati, Maharashtra
    Jan 13, 2017
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    Address: Yavatmal, Maharashtra, 445001

    Dear Sir,

    Courier booked by NSDL PAN service station through your courier service never deliver at address and status shown at your portal delivered.

    In your YAVATMAL (MAHARASHTRA) courier office never deliver pan card courier at address even not call to consignee about the courier is reached.

    This complaint is from every PAN Applicant from Yavatmal

    My AWB No is B903Q3041637
    First Flight Couriers customer support has been notified about the posted complaint.
    Dear Anand,

    This has reference to the query/complaint raised by you. You are requested to write your query/complaint to email ID [protected]@nsdl.co.in, for speedy resolution of grievances mentioning your acknowledgement number or PAN / TAN . Alternatively, you can also send your query/complaint to NSDL e-Governance Infrastructure limited using the following options-

    a. Visit the NSDL e-Gov website and write your query / complaint. The link is https://www.tin-nsdl.com/customerfeedback.php
    b. Reach us at our - TIN Call centre on[protected].
    c. Query / Complaint can also be sent vide letters, letter should be sent on following address.
    NSDL e-Governance Infrastructure Ltd,
    5th Floor, Mantri Sterling,
    Plot No. 341, Survey No. 997 /8,
    Model Colony, Near Deep Bungalow Chowk,
    Pune - 411 016
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      S
      ssdeb
      from Delhi, Delhi
      Jan 12, 2017
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      Address: Gurgaon, Haryana, 122016
      Website: www.firstflight.net

      We have not received the courier docket no C991B2150873. Kindly contact the delivery branch of Gurgaon as nobody is picking up the phone in first flight after several dials. Matter urgent.
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        D
        Dpaul514
        from Kolkata, West Bengal
        Jan 10, 2017
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        Address: Kolkata, West Bengal, 700014
        Website: www.safeshopindia.com

        Hi this is Arjun Thapa.There was a prarcel of mine get dispatched to your courier booked by www.safeshopindia.com .I get my courier detail from the company end where I booked my parcel. I have track my consignment, consignment no. D[protected] and came to know that it get back return.The delivery boy didn't call me or came to my address. Without delivery came to me how the parcel have returned.
        First Flight Couriers customer support has been notified about the posted complaint.
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          K
          ksh logistics
          from Mumbai, Maharashtra
          Jan 10, 2017
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          Address: Kolkata, West Bengal

          Sir/Madam,
          Consignment Number/Ref. No: M991B4727759, Booked at PUNE Chandan Ngr, date 28-Dec-2016, document has not received to the destination till date. From last 5 days i have been taken the follow up but no response from your team . Document value is above 25000 thousand, so need argent response from your side .
          Email: [protected]@gmail.com
          Thanks and Regards
          KSH Logistics Wagholi
          Ph : [protected]/[protected].
          First Flight Couriers customer support has been notified about the posted complaint.
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            D
            Dushyant Kumar Gupta
            from Bengaluru, Karnataka
            Jan 9, 2017
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            Address: Gautam Buddh Nagar, Uttar Pradesh

            I have send a Consignment having no. J991M5386408 from Lucknow to Noida at sector 24, Girls Hostel, FDDI on 05.01.2017 to my daughter, but it has not delivered as yet. I have approached to the mobile nos of customer care provided by your outlet, but no body picked up my call. the consignment is very urgent. please look into the matter and deliver it as soon as possible.
            First Flight Couriers customer support has been notified about the posted complaint.
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              K
              Khan Tamanna
              from Delhi, Delhi
              Jan 8, 2017
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              Address: 110092

              My pan card was delivered to worng address and to the worng person. My pan card was delivered on 30 dec 2016 but i didnt received it.. It was delivered to someone name raghuveer and i dont know who he is..
              Please delivered it to this address-
              House no.105 gali no.9 west guru angad nagar, laxmi nagar, gurudwara road near v3s mall, delhi -110092

              Contact no.-
              [protected], [protected]

              Email id - [protected]@gmail.com
              +2 photos
              First Flight Couriers customer support has been notified about the posted complaint.
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                M
                monkhan
                from Delhi, Delhi
                Jan 7, 2017
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                Address: New Delhi, Delhi, 110068
                Website: firstflight.net:8081

                Ref no: J991M5351832 This was marked "Despatched to Branch for Delivery from Mahipalpur Hub" on 03/01/2017 ans still not delivered, I tried calling them on mentioned landline numbers but no response. Courier was booked on 31-Dec-2016 at Faizabad HUB, they've given me fake estimation time which is within 2 days, it is very important package for me. I request you to please look into the issue and do the needful.

                Thanks
                Monish
                First Flight Couriers customer support has been notified about the posted complaint.
                Dear Team,

                Our packet wide AWB No I[protected] sent from Max Life Insurance Co Ltd Ludhiana to Max Life Insurance Co Ltd Gurgaon on 29 Dec 16, but this packet is not delivered till date on destination, u are requested plz halop to reslolev the issue

                Firstflight non-delivery of package worst courier service - Comment #2634838 - Image #0
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                  K
                  Kbhamra
                  from Khalilabad, Uttar Pradesh
                  Jan 6, 2017
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                  Address: Jind, Haryana, W991B2574081

                  I have corriered my item on date 04 Jan 2017 from bijnor to safidon but I did not get yet .and I also try to enquiry about that no body receiving my call at safidon office .item no W991B2574081
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                    N
                    NP Mandal
                    from Bengaluru, Karnataka
                    Jan 4, 2017
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                    Resolved

                    Address: Hazaribagh, Jharkhand, 825301

                    My wife's PAN Card send by NSDL on 03/12/2016, the courier boy has not delivered the PAN card. Though mobile was available he even didn't bother to inform by phone and returned the consignment to the origin. This is a gross act of irresponsibility. Don't know what kind of people are hired by the courier service.

                    Tracking Details - # B903Q2075199 ( Ref. # - [protected] )

                    Please send the consignment again.

                    Kindly do on urgent basis it is urgent.
                    Aug 5, 2021
                    Complaint marked as Resolved 
                    First Flight Couriers customer support has been notified about the posted complaint.
                    Dear NP Mandal,

                    PAN card dispatched on December 28, 2016 by Speed Post vide AWB no. EA[protected]IN
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                      J
                      Jaiveer21
                      from Jabalpur, Madhya Pradesh
                      Jan 4, 2017
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                      Address: Pune, Maharashtra, 600056
                      Website: [email protected]

                      We will book a courier from Poonamallee(Chennai) To Chakan(Pune) on daily base. On date 24.12.2016 first flight courier no. C991B1880593 booked. what till now our H.O office pune Name-Vijay Logistics Pvt. Ltd. courier not received.
                      And your tracking syestem show courier delivery by date 27.12.2016. So please you will send me sing. & seal copy on my mail id- [protected]@vijaylogistics.com. its very urgently. Please look this matter on your regular customer to our all india branches service .
                      First Flight Couriers customer support has been notified about the posted complaint.
                      Dear sir i am rekha devi my residence adders h no 456 prakash vihar colony palwal (HR) 121102 . my pan card has been dispersed on 27/12/2016 by bill no B903Q3001559.Your firstpalwalflightcourieragencyout of deliver in faridabad why my adders in palwal city. But pan card not deliver in my adders
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                        T
                        tanisha mehrotra
                        from Kanpur, Uttar Pradesh
                        Jan 3, 2017
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                        Address: 208002

                        This is regarding courier no- J991M5451205
                        Sent from Kanpur to be received at Bhandup, Mumbai.
                        I am extremely disappointed with the kind of services First flight is offering. It was my Sister's Birthday on 3rd Jan and the courier was dispatched on 31st December, Saturday. I was told that the courier would be delivered by Monday and in worst case Tuesday. Had I known that First flight is offering such redundant services, I would have never trusted the brand and it's services. The package held not only monitory value but also sentimental value which cannot be compensated in words or money.

                        If not addressed immediately I will further take it to social media and other platforms.
                        First Flight Couriers customer support has been notified about the posted complaint.
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                          B
                          bipi24
                          from Mundi, Madhya Pradesh
                          Jan 2, 2017
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                          A courier booked by me on 27th dec 2016 through first flight courier vide consignment no: m991b4691591 at chhindwara office (Mp) to be delivered at darbhanga (Bihar) has been still not delivered so far. Till 31st the tracking status was showing that the parcel has been despatched from nagpur hub. Since 31st dec, even the status is not tracable. Customer care not responding.
                          Name of consignor: bipin kumar jha
                          Consignment no: m991b4691591
                          Pl do the needful
                          First Flight Couriers customer support has been notified about the posted complaint.
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                            1
                            13anuraggupta
                            from Hyderabad, Telangana
                            Jan 2, 2017
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                            Address: Hyderabad, Andhra Pradesh, 500019
                            Website: www.firstflight.net/index.php

                            I have not yet received my consignment (#G991M0292021). This was sent on December 28, 2016 from Vadodara.

                            I have already mailed to the mentioned email address on the web site but of no use. I tried calling at customer care numbers given on the web site which are invalid numbers. I called the Chandanagar branch office in Hyderabad and Reddy ([protected]) told me he doesn't have idea about any incoming parcel.

                            Extremely sluggish and irresponsible behavior. And this is not the first time I faced issues with their services but third time. Earlier consignment numbers - F991M0196310.
                            First Flight Couriers customer support has been notified about the posted complaint.
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                              R
                              Rahul Markale
                              from Hyderabad, Telangana
                              Jan 2, 2017
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                              Address: Gautam Buddh Nagar, Uttar Pradesh, 500072
                              Website: www.consumercomplaints.in

                              Gm sir
                              Myself markale rahul
                              I have couriered documents through your service but it is not delivered to correct address (Instead of sector 63 it has delivered at 64 pls verify it soon)
                              Ref no a991b3049548
                              Please rectify the problem as soon as possible
                              I have couriered from hyd prakash nagar (First flight)
                              It has been delivered at worng destination
                              Please verify the problem as soon as possible
                              +1 photos
                              First Flight Couriers customer support has been notified about the posted complaint.
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                                J
                                jdpc27
                                from Hisar, Haryana
                                Dec 31, 2016
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                                Resolved

                                Address: 144005

                                My agent have sent the courier from Chennai to Jalandhar on 19.12.16, till date not delivered. They don't know the whereabouts of courier and no proper response from the courier people. Daily going to Jalandhar office and they are telling to contact Chandigarh office, Chandigarh office saying don't know about the courier. No customer service of the company, no complaint addressing forum. Very poor service. Not giving the response of the mail. After sending seven reminders, they kept my mail in spam list. How ridiculous is the service, instead giving reply they have keep the the suffering customer in spam list. I have not seen this type of service.
                                Jan 22, 2017
                                Complaint marked as Resolved 
                                It was delivered after two days.
                                First Flight Couriers customer support has been notified about the posted complaint.
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                                  R
                                  Ronak Shethia
                                  from Mumbai, Maharashtra
                                  Dec 30, 2016
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                                  Address: Mumbai City, Maharashtra, 400703
                                  Website: www.firstflight.net

                                  First of all this guy take double the amount for the delivery.
                                  its now been 4 days i have couriered the product and still on tracking
                                  its showing dispatched but dont have any specific location where its been travelling or its been halted.
                                  Then its been 3 time facing the issue with my parcel and when i have any problem the customer care never ever picks up the call though the no was given by the same person who is running first flight at vashi.
                                  and if we ask why there a problem he have only one reply HUMKO NAHI
                                  PATA customer care me pucho
                                  So this would be my last time using your first flight service and i will never ever recommend any one to use your service
                                  this is something worst you are running

                                  Name: Ronak Shethia
                                  P.no [protected]
                                  parcel in transist : b991b7733030
                                  First Flight Couriers customer support has been notified about the posted complaint.
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                                    Z
                                    zakirhusain2017
                                    from Meerut, Uttar Pradesh
                                    Dec 30, 2016
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                                    Address: 243001

                                    Pan cards have been dispatched on 17-Dec-2016 by First Flight Couriers Pvt. Ltd courier vide airway bill no. B903Q2697503 and bill no. B903Q2750173. These are expected to be delivered by 27-Dec-2016. But unfortunately the pan cards are not received till date.
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                                      A
                                      Abhishek Babul
                                      from Noida, Uttar Pradesh
                                      Dec 30, 2016
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                                      Address: Vaishali, Bihar, 844119
                                      Website: Courier company

                                      Hi,

                                      I am a regular user of First Flight.

                                      My father sent me a courier from first flight on 24th Dec from Lalganj Bihar to Govindpuri Delhi.

                                      Now when I am tracking the courier from its consignment number U[protected], It says the number is invalid.

                                      I am attaching the receipt of my courier.

                                      Please revert to the mail and ensure earliest delivery.

                                      Thanks & Regards
                                      Abhishek Babul
                                      +1 photos
                                      First Flight Couriers customer support has been notified about the posted complaint.
                                      Dear /madam
                                      My fhater pan card issued by Date[protected] in you first flight courierI have call you are office but you all staff Mobile switch off not customer response

                                      Missing consignment complaint - Comment #2629425 - Image #0
                                      The contents of my package being delivered were not received fully, half of them were stolen on the way. The package was cut using a blade from side and again taped back.
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                                        C
                                        ChaitanyaPatel
                                        from Bengaluru, Karnataka
                                        Dec 29, 2016
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                                        Address: 560076
                                        Website: www.firstflight.net

                                        It's regarding the consignment no P991B0479075.

                                        I received courier which was opend and checked by you.courier contained Ayurvedic medicine in it. since it was medicine, "MOST URGENT " Tag was written at envelop.

                                        You had opened the medicine which was perfectly plastic wrapped by my dad with 5 small pieces. It was clearly visible that you opened the pieces and checked what was it. Total 9 staple pin has removed from envelop and also plastic wrapper is missing.

                                        Now you tell me how could I believe that the medicine which i received is same as my dad sent to me.

                                        Team- This is not acceptable, you lost customer trust.
                                        First Flight Couriers customer support has been notified about the posted complaint.
                                        Worst service in the world. 5 day delay and no help with customer service.
                                        Anil Shukla from godbandar branch has held up our package since 5 days and isn't answering his phone.
                                        Must recommend to all not to use service ever.
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