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First Flight Couriers Complaints & Reviews

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Updated: Aug 8, 2023
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V
vaibhavbansal91
from Noida, Uttar Pradesh
Oct 29, 2016
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Address: Kanpur, Uttar Pradesh, 208007

Consgmnt no - r991b089104
I corrier it on 24th oct
There are two cartoon but one cartoon is deliever by today 29th oct another one is not recieve n i cheked the status online in this i found corrier had delieverd. & i found all items in cartoon is damaged. I really very disappointed your service. Plz confirm me & also give me compensation of all items
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    1
    1Swami
    from Pune, Maharashtra
    Oct 29, 2016
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    Address: Amravati, Maharashtra, 444602

    Courier sent on 19th October, consignment no M[protected], client ph no [protected]. It was sent from Amravati (MS) to Kaladi (Kerala) It was a urgent but 10 days over not delevered the consignment. Make sure it should reach immediately. It contains medicine for a patient. We do not want it back but please see it should deserved fast.
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      A
      alexyiiiii
      from Delhi, Delhi
      Oct 29, 2016
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      Address: 695023

      My brother had delivered parcel on 27/10/2016 from lucknow.parcel id is :j991m5261150.i do not get it even on 30/10/2012.this parcel contain CTreport of my sister.she got fracture in leg which should operated immediately.but due to delay in delivery, i cannot consult with doctor.kinly help me.
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        S
        saayak
        from Noida, Uttar Pradesh
        Oct 29, 2016
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        Address: Ghaziabad, Uttar Pradesh, 201014

        I opted for first flight courier to ship food items (3 packets of snacks of 2kg) from pune to ghaziabad. I received the parcel with one of the packets torn. The packet was torn with impression of blade cut. Not to mention the item had to be thrown to the dustbin.

        I approached pune call center and the behaviour from them was very un-professional.

        Consignment number for anyone's reference : m991b4313117
        +2 photos
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          M
          Muhammad Taskeen
          from Mumbai, Maharashtra
          Oct 29, 2016
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          Address: Unnao, Uttar Pradesh, 209801
          Website: www.firstflight.net

          Hi,

          I am waiting for a packet which was dispatched on 26th oct from gurgaon (O[protected]) and supposed to reach on 28th oct but it is still showing in transit.
          It is 29th oct but no one is able to give update on it. I am really upset this time at your service. Sender has more option to send this packet but i suggested him to choose first flight as it deliver on very 3rd day of dispatch.

          These are very important shoe sole and we need to send shoe to our client today only. If i fail to send shoe today, i will have to face dire loss.
          Nobody is understanding our situation, i am very disappointed with this service. Neither gurgaon hub nor kanpur hub is able to give update on it.

          Please see into this mater urgently.

          Regards
          Taskeen
          First Flight Couriers customer support has been notified about the posted complaint.
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            M
            mahajanrahul
            from Vadodara, Gujarat
            Oct 29, 2016
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            Address: 425405

            Dear sir,

            I want to remind you that on oct 25th, 2016 i sent a mail to you about the status of my courier and still i don't get the answer from your side. Every time when i track down the courier its showing pending and moving from destination to origin and vice versa. If you can't deliver to the address please return it to me.
            When i couriered the package they said it will reach in 4-5 days. But now there are more than 20 days passed and package is not delivered to the address. From last week i trying to contact customer care but line is engaged and also contacted to corporate office number, but no one is picking the phone.
            I want to request you please response to my mail or call otherwise return the package to origin. You are wasting my days because if this package not reach the address before nov 3rd, 2016, they will not refund me for the item. Again i want to remind you that please response to me.

            Thanks,
            Rahul mahajan
            +1 photos
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              P
              Pragyamit
              from Ferokh, Kerala
              Oct 28, 2016
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              Address: New Delhi, Delhi, 110001

              We are a Corporate Client of M/s First Flight couriers and we are so offended by the manner in which we are being serviced.
              A consignment with Ref No. D[protected] for Kanpur was sent dated 25.10.2016 if we track we observe that it is still in transit.
              When inquired at local office on[protected], we were informed that the consignment was "Mis-routed to Pune instead of Kanpur".

              It was a very urgent packet and such a in professional behavior will lead to dissatisfaction of services.

              We want the clear status of this by tomorrow morning positively.

              Regards,
              First Flight Couriers customer support has been notified about the posted complaint.
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                M
                Meghna Jetha
                from Mumbai, Maharashtra
                Oct 28, 2016
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                Address: 400104

                I wanted to send watch to my fiance as engagement gift . the assured delivery date was 26th and today its 28th and they have no clue about my watch The destination was abohar, punjab
                the gift was supposed to go to bhatinda and then abohar

                i am tracking since 26th, calling the concerned persons but they are like we dont know

                its an expensive gift of 10, 000 out of savings which took me one year to collect

                they told contact bhatinda offc but number available on google is incorrect

                nobody is giving response properly
                First Flight Couriers customer support has been notified about the posted complaint.
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                  F
                  Faheen Ahmed
                  from Chennai, Tamil Nadu
                  Oct 28, 2016
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                  Address: Chennai, Tamil Nadu, 600089

                  Hi,

                  On 26th October i receive a message that your courier has been delivered successfully with CN Track of "C[protected]". I have not send any courier some one misuses my mobile no

                  Mobile No: [protected]

                  Please Look into this serious Issue


                  Thanks
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                    K
                    kori.renu
                    from Chennai, Tamil Nadu
                    Oct 28, 2016
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                    Address: 394270
                    Website: www.firstflight.net

                    I have two consignment 1) G[protected] & 2) G[protected]. i dispatched both on 21.10.2016 first one is reached in the city on 24.10.2016 however not deliverd to recipent. Second consignment is still pending to deliver it must reach to destination before or on01.11.2016 but i m experiencing a truble by following everyday. please help me to resolve.
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                      K
                      Kunal nair
                      from Ahmedabad, Gujarat
                      Oct 26, 2016
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                      Address: Surat, Gujarat, 394510
                      Website: Www.consumercomplaints.in

                      This is kunal nair from surat. My pan card id not deliver and also from your side there is no communication with coustmer.whrn I visit your adjan branch(surat) they said we are not responsible to deliver pan cards.. We get many pan cards per day how can we deliver all. So if you are not able to serve why you taking this responsibility. B903Q1062741 my docket number.. If you not able to inform on call why you are running this serious business.
                      First Flight Couriers customer support has been notified about the posted complaint.
                      Dear Kunal,

                      This has reference to the query/complaint raised by you. You are requested to write your query/complaint to email ID [protected]@nsdl.co.in, for speedy resolution of grievances mentioning your acknowledgement number or PAN / TAN . Alternatively, you can also send your query/complaint to NSDL e-Governance Infrastructure limited using the following options-

                      a. Visit the NSDL e-Gov website and write your query / complaint. The link is https://www.tin-nsdl.com/customerfeedback.php
                      b. Reach us at our - TIN Call centre on[protected].
                      c. Query / Complaint can also be sent vide letters, letter should be sent on following address.
                      NSDL e-Governance Infrastructure Ltd,
                      5th Floor, Mantri Sterling,
                      Plot No. 341, Survey No. 997 /8,
                      Model Colony, Near Deep Bungalow Chowk,
                      Pune - 411 016
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                        A
                        Anand-Hosur
                        from Coimbatore, Tamil Nadu
                        Oct 22, 2016
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                        Address: 635109
                        Website: aplapollo.com

                        Courier booked on 18.10.2016 updated in system on 20.10.2016
                        even 22.10.2016 not yet showing any result and consignment is not delivered
                        Oct 22, 2016
                        Updated by Anand-Hosur
                        Courier booked on 18.10.2016 updated in system on 20.10.2016
                        even 22.10.2016 not yet showing any result and consignment is not delivered
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                          A
                          Akhtar Raja
                          from Delhi, Delhi
                          Oct 22, 2016
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                          Address: New Delhi, Delhi, 110045
                          Website: First Flight Courier services Pvt Ltd

                          The service of first flight branch manglapuri/ palam new delhi 110045 is pooorer than the poor. They dont want to listen your complaint even dont want to reply. Courier boy named sunil who came to deliver the courier refuse to give it to family members and also refuse to visit again. They dont want to give service which is required. I will also let this matter to some higher level
                          First Flight Couriers customer support has been notified about the posted complaint.
                          Sir, i would like to say that i am Sonu Kumar and my consginment number is-E[protected] is parceled from Rangpo(East Sikkim, 737132) through guriya saha. To RajendraChawk(Hajipur, 844101) and my couriou is rached in 21st october 2016 and delevered at wrong people that day.
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                            I
                            Icon International
                            from Allahabad, Uttar Pradesh
                            Oct 21, 2016
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                            Address: Kanpur, Uttar Pradesh, 208010

                            I booked an envelop contain Form 38 (Road Permit) to my customer for Raxaul (Bihar) having Ref No' J991M4706433 on 04/10/2016 but till now i.e. 21/10/2016 it was not delivered and from last four days I am running to first flight office and daily they are giving me reply that 'today it be delivered surely' but nothing happen.

                            My goods are loaded on the truck at Raxaul but due late I have to bear the truck rent without any use.

                            Will first flight will that amount for this delay.
                            I send the document through first flight by keeping in mind the document will be delivered fast but it shows the worst service.
                            First Flight Couriers customer support has been notified about the posted complaint.
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                              C
                              Chatur Kumar
                              from Noida, Uttar Pradesh
                              Oct 20, 2016
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                              Address: Faridabad, Haryana, 121002
                              Website: www.firstflight.net

                              Dear sir

                              Greetings!

                              I am chatur kumar from faridabad, my pan card had dispatched for delivery oct 14, 2016 but the courier boy did not call me and not to deliver me courier at my address.

                              When i checked the status on ffcl website then status i am shocked my pan card is returned to origin - mumbai, why? i want to know that when my deliver date is oct 20, 2016 then why are you sending back to origin. i am very disappointed with ffcl its really very poor service. you have to responsible to contact the customer and inform him before send back to origin. after all i am going to faridabad courier office at sec 11 near milan vatika. i meet concerned person mr mahendra. he said the my address is not sufficient but its your responsibility to call the customer. he did not talk properly with me. i just want to know that where is my packet right now if you sent origin then mail me tracking no.

                              I request to please help me as soon as possible.

                              I am attaching here status update. please solve my problem asap.

                              My consignment no is - b903q0851499

                              Regards
                              Chatur kumar
                              [protected]
                              First Flight Couriers customer support has been notified about the posted complaint.
                              Dear Chatur Kumar,

                              This has reference to the query/complaint raised by you. You are requested to write your query/complaint to email ID [protected]@nsdl.co.in, for speedy resolution of grievances mentioning your acknowledgement number or PAN / TAN . Alternatively, you can also send your query/complaint to NSDL e-Governance Infrastructure limited using the following options-

                              a. Visit the NSDL e-Gov website and write your query / complaint. The link is https://www.tin-nsdl.com/customerfeedback.php
                              b. Reach us at our - TIN Call centre on[protected].
                              c. Query / Complaint can also be sent vide letters, letter should be sent on following address.
                              NSDL e-Governance Infrastructure Ltd,
                              5th Floor, Mantri Sterling,
                              Plot No. 341, Survey No. 997 /8,
                              Model Colony, Near Deep Bungalow Chowk,
                              Pune - 411 016
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                                B
                                BaskarD
                                from Chennai, Tamil Nadu
                                Oct 19, 2016
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                                Address: 641008
                                Website: first flight couriers delivery

                                Look at the worst service by COIMBATORE first flight delivery system.

                                Nobody ever out of station in our home. Nobody contacted us. But reason is "FAR OFF AREA". WORST service.

                                Consignment No. A991B2753636

                                07-Oct-2016 Hyderabad Coimbatore Pending

                                Date Serving Location Status
                                15-Oct-2016 Coimbatore Pending - Schedule For Next Day Delivery
                                14-Oct-2016 Coimbatore Out for Delivery
                                14-Oct-2016 Coimbatore Pending - Far Off Area
                                13-Oct-2016 Coimbatore Out for Delivery
                                12-Oct-2016 Coimbatore Pending - Far Off Area
                                12-Oct-2016 Coimbatore Out for Delivery
                                11-Oct-2016 Coimbatore Pending - Far Off Area
                                11-Oct-2016 Coimbatore Out for Delivery
                                11-Oct-2016 Coimbatore Arrived at Coimbatore Hub
                                08-Oct-2016 Hyderabad Despatched from Hyderabad HUB
                                07-Oct-2016 Hyderabad Arrived at Hyderabad HUB
                                07-Oct-2016 Hyderabad Despatched from HYD Ranigunj
                                07-Oct-2016 Hyderabad Booked at HYD Ranigunj
                                First Flight Couriers customer support has been notified about the posted complaint.
                                What to do???? Atlast I myself SEARCHED their office as nobody responded in any of the numbers available in the website, then went there and asked about the consignment. Again hats off for the response by these waste courier. But anyway I got it in person from their office and they published that 'DELIVERED'. VERY WORST COURIER IN INDIA. Don't go for it.

                                Consignment No. Reference. No. Booking Date Origin Destination Status Receiver Name & Contact Number Delivery Date Delivery Time
                                A991B2753636 07-Oct-2016 Hyderabad Coimbatore Delivered Company Seal & Sign 19-Oct-2016 18:00:00

                                Date Serving Location Status
                                19-Oct-2016 Coimbatore Consignment Delivered
                                19-Oct-2016 Coimbatore Out for Delivery
                                19-Oct-2016 Coimbatore Pending - Far Off Area
                                19-Oct-2016 Coimbatore Out for Delivery
                                15-Oct-2016 Coimbatore Pending - Schedule For Next Day Delivery
                                14-Oct-2016 Coimbatore Out for Delivery
                                14-Oct-2016 Coimbatore Pending - Far Off Area
                                13-Oct-2016 Coimbatore Out for Delivery
                                12-Oct-2016 Coimbatore Pending - Far Off Area
                                12-Oct-2016 Coimbatore Out for Delivery
                                11-Oct-2016 Coimbatore Pending - Far Off Area
                                11-Oct-2016 Coimbatore Out for Delivery
                                11-Oct-2016 Coimbatore Arrived at Coimbatore Hub
                                08-Oct-2016 Hyderabad Despatched from Hyderabad HUB
                                07-Oct-2016 Hyderabad Arrived at Hyderabad HUB
                                07-Oct-2016 Hyderabad Despatched from HYD Ranigunj
                                07-Oct-2016 Hyderabad Booked at HYD Ranigunj
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                                  N
                                  Nagareddy
                                  from Bengaluru, Karnataka
                                  Oct 17, 2016
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                                  Address: 560068

                                  HI Team,
                                  I have couriered on 3rd oct from Bangalore bommannahalli branch to Hyderabad, Telangana.
                                  Ref No : F991B1841111
                                  I am asking and calling no reply from your end.
                                  It is the worst courier in india, if you are not maintaining properly, please close the service, why your people wasting my time.
                                  Bommannahalli branch people also not responding
                                  Who will provide my amount.

                                  Regards
                                  Naga
                                  First Flight Couriers customer support has been notified about the posted complaint.
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                                    A
                                    Arindam2016
                                    from Kolkata, West Bengal
                                    Oct 17, 2016
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                                    Address: Kolkata, West Bengal, 700124
                                    Website: www.firstflight.net

                                    Please note that one consignment holding cn - c991q7925872 is pending for delivery in my residential address from 13/10/16. every day i am receiving a sms in my mobile no.[protected] that the shipment could not deliver due to insufficient address & contact to [protected]. but unfortunately the courrier person did not contact me over phone. even the phone number & address of courrier center is invalid when i searched physically. so please contact me in my mobile so that the shipment can be deliver urgently.

                                    Regards,
                                    Arindam biswas
                                    44/1 choudhury para road, barasat
                                    Kolkata-700124
                                    First Flight Couriers customer support has been notified about the posted complaint.
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                                      kundan7018
                                      Oct 18, 2016
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                                      Address: Fazilka, Punjab, 152123
                                      Website: Snapdeal return

                                      Sir booked no. I[protected] hai jo maine fazilka se book kiya tha dt. 07/10/2016 ko lekin parsal party ko deliver nahi hua aaj 9 days ho gaya hai main customer care call kar ke puchha but koi reply nahi de rahe hai please my matter very soon close
                                      Thanks
                                      +1 photos
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                                        santy1206
                                        from Visakhapatnam, Andhra Pradesh
                                        Oct 16, 2016
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                                        Address: Hyderabad, Andhra Pradesh, 50084
                                        Website: www.firstflight.net

                                        I had registered a courier from Hyderabad on 7th Oct and was told that it will be delivered in 3-4 . It has been 10 days and I don't know where it is . When I contact GS Reddy and Sachin one of them keeps giving numbers which are not working and the other tells I am on leave . They don't even have a good customer .

                                        They charged 160 Rs to deliver a courier and this is the service I get .

                                        A991B2757426

                                        15-Oct-2016 Cuttack Out for Delivery
                                        14-Oct-2016 Cuttack Arrived at Cuttack Branch
                                        14-Oct-2016 Cuttack Arrived at Cuttack
                                        08-Oct-2016 Hyderabad Despatched from Hyderabad HUB
                                        07-Oct-2016 Hyderabad Booked at Hyderabad HUB
                                        First Flight Couriers customer support has been notified about the posted complaint.
                                        Look at the worst service by COIMBATORE first flight delivery system.

                                        Nobody ever out of station in our home. Nobody contacted us. But reason is "FAR OFF AREA". WORST service.

                                        Consignment No. Reference. No. Booking Date Origin Destination Status Receiver Name & Contact Number Delivery Date Delivery Time

                                        A991B2753636 07-Oct-2016 Hyderabad Coimbatore Pending

                                        Date Serving Location Status
                                        15-Oct-2016 Coimbatore Pending - Schedule For Next Day Delivery
                                        14-Oct-2016 Coimbatore Out for Delivery
                                        14-Oct-2016 Coimbatore Pending - Far Off Area
                                        13-Oct-2016 Coimbatore Out for Delivery
                                        12-Oct-2016 Coimbatore Pending - Far Off Area
                                        12-Oct-2016 Coimbatore Out for Delivery
                                        11-Oct-2016 Coimbatore Pending - Far Off Area
                                        11-Oct-2016 Coimbatore Out for Delivery
                                        11-Oct-2016 Coimbatore Arrived at Coimbatore Hub
                                        08-Oct-2016 Hyderabad Despatched from Hyderabad HUB
                                        07-Oct-2016 Hyderabad Arrived at Hyderabad HUB
                                        07-Oct-2016 Hyderabad Despatched from HYD Ranigunj
                                        07-Oct-2016 Hyderabad Booked at HYD Ranigunj
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