Claimed

First Flight Couriers Complaints & Reviews

1
Updated: Aug 8, 2023
Complaints 3353
Resolved
612
Unresolved
2741
Contacts

File a complaint to First Flight Couriers

Having problems with First Flight Couriers?

File a complaint and get it resolved by First Flight Couriers customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

First Flight Couriers reviews & complaints page 82

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
T
tntravel
from Delhi, Delhi
Oct 3, 2016
Report
Copy

Address: 600020

I had dispatched the courier from 13-sep-2016 chennai to delhi but the same is not delivered to delhi address. Still first flight holding the courier in chennai. The local chennai first flight branch also not responding properly. The package contain samsung galaxy earphone. The contents of this package are being return purpose. Due to non delivered courier i am loosing 600 rs refund amount.
+1 photos
First Flight Couriers customer support has been notified about the posted complaint.
Helpful
Found this helpful?
Write a comment
Report
Copy

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    S
    Sekher128
    from Kavali, Andhra Pradesh
    Oct 2, 2016
    Report
    Copy

    Address: Nellore, Andhra Pradesh, 524004

    Dear sir /medam

    Consignment is booked on[protected] I.e.. Docket number D[protected]. at Delhi and delivery address is NELLORE but consignment is not at received for my address, but when i checked in online through tracking consignment is already is already delivered for some one address, so please follow up my order for safe reaching to my address .
    FROM
    AMARA ENTERPRISES,
    PHASE-2, PLOT NO: 126, AUTONAGAR,
    NELLORE-524004, ANDHRA PRADESH .
    MOB : [protected]
    MAIL ID : amara.[protected]@yahoo.com.
    First Flight Couriers customer support has been notified about the posted complaint.
    Helpful
    Found this helpful?
    Write a comment
    Report
    Copy

    Post your Comment

      I want to submit Complaint Positive Review Neutral Comment
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      V
      vikrant kulkarni
      from Mumbai, Maharashtra
      Oct 1, 2016
      Resolved
      Report
      Copy
      Resolved

      Address: Mumbai City, Maharashtra
      Website: www.firstflight.net

      Consignment Number - B903Q0489327

      I had received an SMS for PAN delivery from NSDL on 20th Sep. It says that I would receive the courier on or before 27th Sep. It has not yet received. I have tracked the courier. It says consignment delivered on 21st sep at 19:25: 00 Hrs. Delivery address is my permanent address. My family lives there. None of my family members collected any such courier. I fear it was delivered to wrong address. Or it was not delivered at all. Kindly check as it is an important document.
      +1 photos
      Aug 7, 2021
      Complaint marked as Resolved 
      First Flight Couriers customer support has been notified about the posted complaint.
      Dear Vikrant,

      This has reference to the query/complaint raised by you. You are requested to write your query/complaint to email ID [protected]@nsdl.co.in, for speedy resolution of grievances mentioning your acknowledgement number or PAN / TAN . Alternatively, you can also send your query/complaint to NSDL e-Governance Infrastructure limited using the following options-

      a. Visit the NSDL e-Gov website and write your query / complaint. The link is https://www.tin-nsdl.com/customerfeedback.php
      b. Reach us at our - TIN Call centre on[protected].
      c. Query / Complaint can also be sent vide letters, letter should be sent on following address.
      NSDL e-Governance Infrastructure Ltd,
      5th Floor, Mantri Sterling,
      Plot No. 341, Survey No. 997 /8,
      Model Colony, Near Deep Bungalow Chowk,
      Pune - 411 016
      Helpful
      Found this helpful?
      1 Comment
      Report
      Copy

      Post your Comment

        I want to submit Complaint Positive Review Neutral Comment
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        R
        Rashu Subburaman
        from Bhopal, Madhya Pradesh
        Oct 1, 2016
        Report
        Copy

        Address: 636005
        Website: Nil

        Hi,

        Sent a courier on 26-SEP from chennai to Salem(junction).They said it ll be maximum delivered by 28-SEP. But it been OCT-1today and stil it don't get delivered. Called customer care more than 20 times.They are only saying as it ll delivered that day. But in the end of the day I din receive. even when we said we will file a complaint in consumer court, customer care said very rude Do whatever you can. is that how they are been trained to speak to Customer ?..And stil even they can't track where my parcel is.I got the same parcel from Salem to chennai through PROFESSIONAL COURIERS in a single day. That is the best courier . First flight is the worst courier service and worst customer care service I have even seen. Experiencing for the 2nd same.
        My consignment number is C991B2025936
        First Flight Couriers customer support has been notified about the posted complaint.
        Helpful
        Found this helpful?
        Write a comment
        Report
        Copy

        Post your Comment

          I want to submit Complaint Positive Review Neutral Comment
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          S
          SANGALE S B
          from Nashik, Maharashtra
          Oct 1, 2016
          Report
          Copy

          Address: 422012
          Website: www.firstflight.net/trackingrequest.php?consRadio=C&trackingtextbox=M991Q2707073

          Hi,

          Consignment number is m991q2707073

          Tracking details - # m991q2707073
          Showing delivered but it is not delivered to me from the day it is dispatched...
          +1 photos
          Oct 01, 2016
          Updated by SANGALE S B
          Hi,

          Consignment Number is M991Q2707073

          Tracking Details - # M991Q2707073
          Showing Delivered but it is not delivered to me From the day it is dispatched...
          Helpful
          Found this helpful?
          Write a comment
          Report
          Copy

          Post your Comment

            I want to submit Complaint Positive Review Neutral Comment
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            U
            ujjwal banerjee
            Sep 30, 2016
            Report
            Copy

            Address: 560095
            Website: firstflight

            Consignment number u[protected] is not been delivered to me and when i track the consignment it says delivered and signed. The consignment contain valuable things.. So its a request to quickly address the issue.. At the earliest. Have called multiple customer care numbers and have called many offices in bangalore but could not get a reply from them.
            First Flight Couriers customer support has been notified about the posted complaint.
            Helpful
            Found this helpful?
            Write a comment
            Report
            Copy

            Post your Comment

              I want to submit Complaint Positive Review Neutral Comment
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              A
              azhar razzaque
              from Hyderabad, Telangana
              Sep 30, 2016
              Report
              Copy

              Address: 400063
              Website: www.firstflight.net

              Dear resolver,

              Tracking #: b903q0484522 (first flight couriers)

              Once track the status and plzz inform the season behind it that i have not got my pan card yet and which had been delivered on 18/09/16 and on 22 it was out for delivery in my home town and now it is 30th of sep.
              Even i have not got any call and the matter of sorrow for me is that status is not being updated now.

              Regards,

              Azhar
              Sep 30, 2016
              Updated by azhar razzaque
              Dear sir,

              I am Azhar Razzaque residence of Bihar, staying in Hyderabad tilangana.

              i was workingin "magus customer dialogue" without any bond and latter i got better job in other company, hence i resigned job.

              But at the time of reliving job LT and Manager told me that there is notice period of 1 month but unfortunate i was unable to serve completely, i served about 15-20 D not remembering exactly.

              finally they people deducted my salary and refused to issue Re-leaving letter also.
              Helpful
              Found this helpful?
              Write a comment
              Report
              Copy

              Post your Comment

                I want to submit Complaint Positive Review Neutral Comment
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                R
                ravirj
                from Varanasi, Uttar Pradesh
                Sep 30, 2016
                Report
                Copy

                Address: Gorakhpur, Uttar Pradesh, 273001

                Dear sir,
                Mera product kbhi bhi timeline pe delivered nhi hota he...
                Aur gorakhpur bank road branch pe ja k hi receive krna padta he. complaint krne pe vha k employee miss behave krte he aur kahte k jada urgent ho to khud aa kr receive kr lo.
                Main branch k no. ([protected]) pe complaints bhi nhi note kiya jata he aur arguments kiya ja rha he.
                O please do the best for me.
                Thank you.
                Regards,
                Ravi kumar sharma
                Gorakhur, gorakhnath
                Consignments no-j991m4833995
                First Flight Couriers customer support has been notified about the posted complaint.
                Helpful
                Found this helpful?
                Write a comment
                Report
                Copy

                Post your Comment

                  I want to submit Complaint Positive Review Neutral Comment
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  A
                  archana sharmad
                  from Mumbai, Maharashtra
                  Sep 30, 2016
                  Report
                  Copy

                  Address: New Delhi, Delhi, 110046
                  Website: www.firstflight.net

                  I have send a courier with first flight on 17th sep'16, but it has yet not reached till date.

                  Track number : d991b7331098

                  Also, i tried calling customer care several times but they never pick up the call.
                  The courier is very urgent and it's been 2 weeks now.

                  Please assist.
                  Helpful
                  Found this helpful?
                  Write a comment
                  Report
                  Copy

                  Post your Comment

                    I want to submit Complaint Positive Review Neutral Comment
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    J
                    jitendertheace
                    from Haridwar, Uttarakhand
                    Sep 30, 2016
                    Resolved
                    Report
                    Copy
                    Resolved

                    Address: Gurgaon, Haryana, 122101
                    Website: firstflight.net

                    The government of india is using first flight couriers to deliver pan cards in gurgaon and status shows returned to origin hub and i have been trying from 2 days to call their customer care in gurgaon, nobody's picking up. I went to their address mentioned on google maps and their website, but found a different building in residential area.

                    Don't know what to do.
                    Aug 7, 2021
                    Complaint marked as Resolved 
                    First Flight Couriers customer support has been notified about the posted complaint.
                    Dear Jitender,

                    This has reference to the query/complaint raised by you. You are requested to write your query/complaint to email ID [protected]@nsdl.co.in, for speedy resolution of grievances mentioning your acknowledgement number or PAN / TAN . Alternatively, you can also send your query/complaint to NSDL e-Governance Infrastructure limited using the following options-

                    a. Visit the NSDL e-Gov website and write your query / complaint. The link is https://www.tin-nsdl.com/customerfeedback.php
                    b. Reach us at our - TIN Call centre on[protected].
                    c. Query / Complaint can also be sent vide letters, letter should be sent on following address.
                    NSDL e-Governance Infrastructure Ltd,
                    5th Floor, Mantri Sterling,
                    Plot No. 341, Survey No. 997 /8,
                    Model Colony, Near Deep Bungalow Chowk,
                    Pune - 411 016
                    Helpful
                    Found this helpful?
                    1 Comment
                    Report
                    Copy

                    Post your Comment

                      I want to submit Complaint Positive Review Neutral Comment
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      V
                      vinu27
                      from Bengaluru, Karnataka
                      Sep 29, 2016
                      Report
                      Copy

                      Address: Bangalore Urban, Karnataka, 560085
                      Website: www.firstflight.net

                      My Name is Vinutha i m from Bangalore.
                      I have not received the my courier from First flight which is arrived on 22nd Sep. when i tried calling them all the numbers are not in use and few numbers will not be picking up the calls at all. one guy name Aslam he is running banashankari branch and he is irresponsible. he gave one number named Kannaiah who is the culprit he said he will check the reference number but after i texted reference number he was not picking my calls i called him 50 times.
                      the courier is from Indian Govt but i really dont understand why our govt will use these worst courier services after having look at their performance
                      please solve my problem asap
                      First Flight Couriers customer support has been notified about the posted complaint.
                      Helpful
                      Found this helpful?
                      Write a comment
                      Report
                      Copy

                      Post your Comment

                        I want to submit Complaint Positive Review Neutral Comment
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        M
                        manindersinghpal
                        from Ferokh, Kerala
                        Sep 28, 2016
                        Report
                        Copy

                        Address: 122002

                        We had dispatched the chq from sec-31 gurgaon axis bank branch to the custimer but the same is not delivered to customer as well as in the branch.
                        Kindly dispatch to our branch.[protected]b is my contact no.
                        First Flight Couriers customer support has been notified about the posted complaint.
                        Helpful
                        Found this helpful?
                        Write a comment
                        Report
                        Copy

                        Post your Comment

                          I want to submit Complaint Positive Review Neutral Comment
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          R
                          ranashakti007
                          from Varanasi, Uttar Pradesh
                          Sep 28, 2016
                          Report
                          Copy

                          Address: Varanasi, Uttar Pradesh, 221001

                          Sir my parcel was dispatch on 20th sep. but not reached the destination...what is this .is this your service. it will be big loss for me...mail me urgent...my mail id is princecreate.[protected]@gmail.com . lr no is j[protected]
                          Helpful
                          Found this helpful?
                          Write a comment
                          Report
                          Copy

                          Post your Comment

                            I want to submit Complaint Positive Review Neutral Comment
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            C
                            Cryztal Pie
                            from Raipur, Chhattisgarh
                            Sep 28, 2016
                            Report
                            Copy

                            Address: Jabalpur, Madhya Pradesh, 482001
                            Website: www.firstflight.net

                            Sir, my husband did a courier on 12th aug. 2016 from jabalpur to chandigarh, still is not recieved. We did the enquiry and did a complain but they respond very nonsense, they said emptyvcourier had sent to back to us.
                            Now, i am telling you all thes info behalf of my husband, coz he and his family afraid of complaining about the matter.
                            Hope you will take action.

                            Harsha Mangtani
                            Contact no.- [protected]
                            First Flight Couriers customer support has been notified about the posted complaint.
                            Helpful
                            Found this helpful?
                            Write a comment
                            Report
                            Copy

                            Post your Comment

                              I want to submit Complaint Positive Review Neutral Comment
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              B
                              binita15
                              from Jugsalai, Jharkhand
                              Sep 28, 2016
                              Report
                              Copy

                              Address: 831011
                              Website: First Flight Courier

                              Parcel by first flight courier arrived at my residence on 27th sept 2016. The parcel was of cod in nature but the payment had already been media (Including shipping and delivery charges) to the dispatcher (Channing & bete, usa). The delivery man mr d d prasad was not able to explain the discrepancy and refused hand over that parcel and submitted to me the number of local office for further clarification. The sonari branch referred me to the bistupur branch where the customer services receptionist assured me to look into the matter. Unfortunately the matter is still not resolved, and worse the comment written by delivery man is "customer refused to accept parcel".

                              I expect an urgent solution to this problem since the parcel contains educational material.

                              Consignment no: b991l0443979
                              First Flight Couriers customer support has been notified about the posted complaint.
                              I hv despatched a courior with consignment number U991Q0049429 on 6th September to purulia from Ranchi but still it is not delivered by 22nd September. The packet contains important cheque its urgent kindly do it quick.
                              Raman Lal Sao
                              raman.[protected]@rediffmail.com
                              Helpful
                              Found this helpful?
                              1 Comment
                              Report
                              Copy

                              Post your Comment

                                I want to submit Complaint Positive Review Neutral Comment
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                H
                                HarjinderKR
                                from Panipat, Haryana
                                Sep 27, 2016
                                Report
                                Copy

                                Address: 144001
                                Website: www.consumercomplaints.in/new_complaint

                                Pls note we had to received a pan card through nsdl. After arrived at jalandhar, nobody (First flight) consider it urgent and mark rto without our permission and without any confirmation. We need this consignment very very urgent. As per yours organization, they arranged the delivery but no any delivery depute by them. This is not a first courier through this organization but that time we are totally furious and irate from yours service. Pls provide us this pan card asap. Pls note consignment number: b903q0461173
                                Pls expedite the process.

                                Pls note contact number:[protected]
                                First Flight Couriers customer support has been notified about the posted complaint.
                                Helpful
                                Found this helpful?
                                Write a comment
                                Report
                                Copy

                                Post your Comment

                                  I want to submit Complaint Positive Review Neutral Comment
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit
                                  A
                                  avprasan
                                  from Bengaluru, Karnataka
                                  Sep 27, 2016
                                  Report
                                  Copy

                                  Address: 560070
                                  Website: www.firstflight.net

                                  This is to draw your attention to the unsatisfactory courier service by your company. I had ordered a product in yepme.com and the product delivery was facilitated from first flight couriers. I received a text message to my personal number with the courier consignment number as "d991x0251399" in the month of august. However now it is almost end of september i haven't received the parcel till date, no satisfactory measurements taken on the part of your company to give details of the delay. I regret to say that i am literally disenchanted by the service provided by your courier service. For your information last two days back i had received a call from one of your bangalore branch asking for the confirmation of delivery, however i explained her the scenario. I was been promised by her stating this would be escalated and i would be recieving my parcel within 24 hours of tat. Now its almost more than 48 hours i tried calling that number back, there was no reply and i am litteraly pissed off with this kind of service to customer.
                                  Please look into this mater and help us get my product at the earliest and also take necessary action on the concerned person (Neeshad - +91-80-[protected] this is the number which i received a call from). I hope you will take a serious notice of this complaint immediately in order to ensure that parcel is delivered to me. If you would like to contact me, email me at avi. [protected]@gmail.com

                                  Thanks,
                                  Avinash
                                  First Flight Couriers customer support has been notified about the posted complaint.
                                  U991M0722459
                                  The above mentioned consignment no has delivered on 14/9/2016 from ranchi to hyderabad but still we haven't received my courier till date . In ranchi office staffs are not not taking action against on it .Please do the needful action against it
                                  Helpful
                                  Found this helpful?
                                  1 Comment
                                  Report
                                  Copy

                                  Post your Comment

                                    I want to submit Complaint Positive Review Neutral Comment
                                    code
                                    By clicking Submit you agree to our Terms of Use
                                    Submit
                                    N
                                    neeraj@300
                                    Sep 27, 2016
                                    Report
                                    Copy

                                    Address: 461001
                                    Website: cheep service first flight do not take this service

                                    It is humble request to all o[censored] do not take service first flight.. Ek num.. Ki ghatiya service dete h.. Authorize store me person thik se baat nahi karta.. Jyada pochne pe dhamki dete... Shop open nahi karte. Mobile switch off karte h.. Mere pass dono k contact h jo galat tarike se baat kar rahe.[protected], [protected].. Ye khud directly bolte h kya ukhad lenege humara upar wale...
                                    First Flight Couriers customer support has been notified about the posted complaint.
                                    Sep 27, 2016
                                    Updated by neeraj@300
                                    .[protected]
                                    Sep 27, 2016
                                    Updated by neeraj@300
                                    please contact this person.. check his behavior.. koi response hi nahi deta ..
                                    Helpful
                                    Found this helpful?
                                    Write a comment
                                    Report
                                    Copy

                                    Post your Comment

                                      I want to submit Complaint Positive Review Neutral Comment
                                      code
                                      By clicking Submit you agree to our Terms of Use
                                      Submit
                                      S
                                      sahun89
                                      from Mumbai, Maharashtra
                                      Sep 27, 2016
                                      Report
                                      Copy

                                      Address: Thane, Maharashtra, 400607
                                      Website: www.firstflight.net

                                      I had couriered a courier (J991m4781580).
                                      My courier reached destination hub at thane on 14th sept 2016. but till date 27.09.2016.

                                      when i call at hub they told that they have so many courier to deliever that is why they will be able to deliver after 2 days.

                                      13 days have been passed of arrival of courier at hub but unable to deliver till now.

                                      such a bad service first flight courier has.
                                      First Flight Couriers customer support has been notified about the posted complaint.
                                      Helpful
                                      Found this helpful?
                                      Write a comment
                                      Report
                                      Copy

                                      Post your Comment

                                        I want to submit Complaint Positive Review Neutral Comment
                                        code
                                        By clicking Submit you agree to our Terms of Use
                                        Submit
                                        C
                                        Ca Bhavesh Kabra
                                        from Nathdwara, Rajasthan
                                        Sep 26, 2016
                                        Report
                                        Copy

                                        Address: Rajsamand, Rajasthan, 313301

                                        Dear sir
                                        your first flight dealar at nathdwara, rajasthan -313301 m/s mansi communication is not delieverd parcle on delievery address and when i go to his shop he demanded money for delivering items rather he is not handover parcle to me hence courier charges already oaid by sender.
                                        So i requested to u to instructed to your courier partner for delivering items timely & not demanding money.
                                        Bhavesh kabra
                                        nathdwara, dist rajsamand
                                        rajasthan pin 313301
                                        mo.No. [protected], [protected]
                                        [protected], [protected]
                                        First Flight Couriers customer support has been notified about the posted complaint.
                                        Helpful
                                        Found this helpful?
                                        Write a comment
                                        Report
                                        Copy

                                        Post your Comment

                                          I want to submit Complaint Positive Review Neutral Comment
                                          code
                                          By clicking Submit you agree to our Terms of Use
                                          Submit