Flaberry.com Complaints & Reviews

My order number is[protected]. I ordered the flower booket on 14th feb 2017 around 9.30 am. I closed the date of delivery as 14th feb 2017. The order was successfully placed saying that the flowers will be delivered in couple of hours.
However the flowers were not delivered on the day, not even by the evening. I filed a complaint against them to give me back my refund.
Instead of giving me a refund, flaberry smug people delivered...

Reference number 160335. I placed an order on Valentine day (14 Feb, 2017) for my wife which they din't deliver. No updates from them for 2 days (14th n 15th) and no customer care active on those days. Then, they agreed for refund in 3 days. On every 4-5th day when I contact them for status, they would argue for store credit (buy few flowers :D) and when I firmly disagree, they would again agree for full refund in next 2-3 days. This is happening...

How much money, can a company like Flaberry make by cheating people. Is there a campaign which we can join to ban sites like these. Cheating people and making money. They will even offer half of the money back and comfortably hang up if you deny. Bad service.

Below is my complaint

I had ordered flowers for Valentines day on the 12th of Feb expecting it to reach the destination on Feb 14th. Inspite of the wait,...

Hello sir.
Flaberry Order no[protected] is not delivered to the customer..
Refund the entire amount.
The delivery boy called once during delivery n after that he promised to bring the same but he was not picking call since then..
We tried calling customer care but of no use. When I tried searching for the resolution there are no chances of getting refund of money r delivery...

Hi,
I order a flower bouqet from flaberry on 7 feb 2017 (Order number[protected]. My account was deducted with 399 rupees.
My recipient never received the order, i didnot get refund for the same. Tried calling them several times, no response from their side.
These are fraud people. Their online site shows status of my order as delivered, which is fake....

I always use to place order through ferns n petals.. but dis time i thot of trying a new online site but it was da biggest mistake .. ordered 10 choclates set for someone special on chocolate day .. they did not deliver on that particular day rather its been 8 days i have no information and when i called customer care firstly it didnt got conected n when it got the lady said i have not made payment but when i started arguing that my account...

I had ordered a gift for Valentine's Day on 14th Feb 2017 (Same day delivery). My order No. is [protected] (Amount Rs. 973). The order was not delivered despite of me following up with their customer care through chat (Phone is either busy or nobody picks). On 15th, when I asked for refund, they refused and said Flowers being a perishable product, they can't refund (Don't know why, when the delivery was not made). The customer care agent (Dolly)...

My order was never delivered by flaberry also no status was updated on website order no.[protected]. Their customer service doesn't even provide any support. I am feeling like cheated. I placed an order on 13th Feb and was promised that they would deliver it by 14th. But neither the status was updated nor the product was delivered. This is first time I thought of avaling their services and very disappointed. They also never refund the money....

Dear Sir,

I had asked Flaberry.com to deliver flowers and chocolates for son's marriage anniversary on 13 feb 17 by paying online an amount of Rs 1647/- . The Order No was [protected].

They confirmed it would be delivered on 13th but till now ie, 16 Feb 17 it is neither delivered nor are they responding to any mail/tele or mob nos. This is an act of outright fraud!

I request Flaberry.com be asked...

Order number[protected].
Order was given with online full payment to be delivered on 13th FEB for the same day delivery
They have not delivered it yet and neither have apologised and refunded the amount.
Even now, after 3 days the order is in "in Process" state .
Now an unable to reach them even after trying a 100 times through phone, online chat and email.

I have tried at all their numbers:...

I have placed an ordered flowers via Flaberry.com on 12th Feb 2017 for my parents Order reference is # [protected] and it is of amount 343 rs . This order never delivered to parents and no help from customer care as well.
Also sent two emails to Customer care asking the problem, till now didn't received any reply or acknowledgement. When I checked the forum, this seems to be fake site, cheating customers and taking money for nothing.br...

I ordered flowers on Flaberry on the 12th Of February and online payment was made for Rs 1038.10. Neither did we get flowers, nor did anyone call to inform that the flowers would not be delivered. While I called them many times on the numbers provided, no one would pick the call.

Below are the order numbers and the amount paid for each order.

[protected] - 499.00
[protected] - 539.10
Total - 1038.10...

Http://www.flaberry.com this company FLABERRY is indulging in unfair practices against consumer.
I had ordered a bouquet for Valentine's day (14th feb 2017). They did not deliver it all day, they did not pick up calls on customer care, there was no way to contact them.
Now they are forcing me to accpept bouquet on 15th feb. There is no use for it now.
I want my money back and they are not complying at all.
They...

Order number - [protected].
Order was given with online full payment to be delivered on 14th FEB on the occasion of Anniversary of my Aunt.
They have not delivered on the occasion and neither have apologised and refunded the amount.
Now an unable to reach them even after trying a 100 times through phone, online chat and email.

I have tried at all their numbers:[protected],[protected] and also [protected].br...

Flaberry

With a heavy heart I am writing this mail that I am really disappointed with your services and feeling cheated by your organization. i have given the order on 7 feb to delivery roses on 14th feb, 2017 from your website(flaberry.com).

On 14th feb nor my friend or My fiance received the same. nor i was informed that you ppl are not going to deliver.

and I have tried multiple times calling...

[protected] was supposed to be delivered on 14 feb 2017. Its not yet delivered. No Customer care rep is responding. I have paid the amount before delivery but now they are not responding. It has not been delivered and I was cheated.Its a fraud company who doesnt adher to any ethics and they dont deliver the items at all and they are cheating the consumers. I hope this is resolved so no one else gets cheated again....

We are ordered the products classy roses - 50 red roses on[protected]. And we paid the amount through online from the credit card. Flaberry order no.[protected]. Rs.1799.00. We got confirmation from flabeery, order will delivered on 14th feb.2017, and timing will be 6am to 10 pm. But ordered item not delivered and not return our amount also. We prayed for take necessary action against this company for return back our amount with our compensation...

I have ordered a combo (cake, flowers, teddy) from Flaberry.com yesterday. I have opted midnight delivery options for which I have charged 300 rs extra.
Even after paying all the amount I didn't get anything yet.
I have checked on social sites about this company and found there are so many guys who have cheated by this fraud company.
Order no. [protected]...

I had placed this Order #[protected] on 13th in the afternoon hoping that you will deliver the gift on time. However, that delivery, scheduled today on 14th Feb, did not take place. I am disappointed with Flaberry who is quite well-known in the online ordering world. There was also no intimation from your end to notify me that the delivery won't take place. I dont expect a refund but I need you to acknowledge the same reply back to me either...

I called at your customer care number around 30-40 times a day. None of my call was received. I placed one order on 13 Feb till now haven't recieved any order. I ll complaint in consumer court for this. If your slots were too busy then y have you take the order clear me with all my stuff. Otherwise you don't knw what I gonna do for that. My order num is[protected]. Call me or revert me back via e-mail
My num is [protected]...