Flipkart Complaints & Reviews

Dear sir/maam,
From last five days i am not able to login my flipkart id as they have blocked my id and they maiked that you are reseeling the items, last week i ordered two redmi mobile for my family... They directly blocked. I dont know what happened actually. At least they should have given some warning about not to order more than one phone
Please resolve my issue sir, i am unable to access my account.
Thank you

Dear sir,
I received samsung galaxy c9 pro (Gold, 64 gb) mobile phone at 21 february 2018 and order id is od[protected] when i open the mobile box switch on my phone i found my mobile is manufacturing damage out side mobile edge have no any scratch but inside display is damage same day i lodge my complaints but still no one solve my issue. So kindly request you as soon as possible please refund my amount or provide me replacement and pick up your order as priority base i share all images of mobile phone. Thanking you

Warmest regards
Ashwine singh

Hi team,

I purchase the handset from flipkart & same delivered on 15th feb' 18, & past 7 days i m facing concern with network connectivity issue & same was inform to flipkart but they didn't response correctly & said that will resolve concern soon but still no response from their side. They given me the complaint number which is - in[protected].

So request you to resolve my concern as soon as possible & if possible so help to replace the headset

Order number from flipkart :- od[protected]

From the very first day of my purchase of xolo era 3x from flipkart, the phone continuously hangs and also gets frequently switched off, and has over heating problem.
I tried to get a replacement of the handset from flipkart, so i put up a replacement request from flipkart site. But within 3 days they closed the issue without any solution. This has turned down for the third time and yet no solution has been provided. It's really frustrating to not get any help from flipkart over such a defective mobile.
Please help on the issue. Find the details below:
Order details:-
Order id
Od[protected]

Hi flipkart this regarding the mobile purchase of samsung a9 pro iam sending pics abt the invoice its yet under warranty but the cudnt claim warranty from samsung cause they say it's malaysian origin i need clarification according to the imei number and serial number its highlighted as vaccum cleaner but the imei and serial number from my mobile it says its samsung mobile model a9 pro... Kindly solve my issue... I feel iam cheated the imei and serial number on box and the invoice from flipkart is tallied but the imei number on phone software is sumthin else...

Flipkart has cancelled my order of high demand redmi 5a phones which i have booked after a long time. They have prevously also cancelled my order of jbl headhones wihout any reason.

When i contacted they are saying that it was cancelled because you have placed two orders. They have never mentioned that order will be cancelled if you order more than one on their site or any where else.

If second order is not allowed then they should not allow me to order that.

They have cancelled both orders.

I received a 40" vu tv from flipkart in damaged condition vide flipkart order id: od[protected] in the 1st week of march 2017.
Till date the tv has not been replaced by flipkart inspite of repeated reminders. Flipkart installation engineer on opening the tv for installtion found the tv to be damaged and flipkart on 30.07.2017 sent a confirmation of return accepted and the same has not been picked up and replacement given.

I ordered a moto e4 plus smartphone on 20th july 2017, bearing order no od[protected] which was delivered at the end of the same month i. E. July 27th 2017.
Sir, i am not happy with the performance of this phone. It is also very heavy. Now, i want to return this phone. It is hanging more times. I don't want this product. I bought this phone after seeing flipkart ad on newspaper. I had lots of expectations. I know moto company has a good reputation but i am not happy with this phone. I am only interested in returning this phone. Please exchange my moto e4 plus.
I am your old customer. I have bought various products from your website. You can see my order details & will also buy more products in future. Kindly inform me about further proceedings as soon as possible. If no revert is received from you, i shall cancel my order for smartphone at next time.

Dear sir,

I have applied hevels air cooler online from flipkart with order no. Od[protected] during sale period.
I have received information after closing of sale that your order is cancelled with unknown reason. This is cheating with the customer that you show discount on products in sale and later on do not deliver your committments.
I want action against flipkart and compensation for harassment.

Regards
Rakesh ahuja
M-[protected]

I have ordered motorola moto g5 plus lunar grey on flip kart and received the product on[protected] and while ordering it was clearly mentioned that a cashbach will be given till jan 2018.
But no cash back is received by me yet, i request the flipkart team to look into the matter and solve my problem as soon as possible.
The details of my order are given below:
Gstin:06aagck4304e2zy
Od[protected]
Invoice no.
Faba3r[protected]
Date:[protected]
Handsets/we98407/motorola
Hsn:85171290
[protected], [protected],

Your query with flipkart [incident: in[protected]]
Return request accepted: your return request for lava ca... From your order with order id od[protected] has been accepted by the seller. A wishmaster will pick up the originally delivered item by saturday, feb 24, 2018. The refund will be initiated within 1 business day of the pick up. Please keep the item in the product box along with accessories & tags ready for pickup. Do remember to do a factory reset, erase all personal data and remove any storage cards before handing it over to the wishmaster. Please check your email for important details to ensure a successful pickup.
This above message they send me but on same day evening means on 23/2/18 they send person to pick up but i did not carry the item i said i bring tomorrow he said that i will cancel the return from my side u apply return again and they pick up again but very next day the mail me saying that. Hi,

Thanks for writing in.� we understand your concern that you're facing issues with your lava captain 9s'.�

We are sorry for the trouble you had to go through.� since the product was delivered to you on january 15, 2018, it has crossed the seller's 10 days replacement policy period. Due to this, the seller will not be able to fulfill your request.

The good news is that the product is covered under the manufacturer's warranty. You can get in touch with the brand authorised service centre and they'll be able to help you out with any product related support you may need.

The invoice for this product has been sent to you in a registered email id. This can be used to avail services at the brand's authorised service centres within the warranty period.

Here are the details to the brand authorised service centre:

http://www.lavamobiles.com/support
[protected]
[protected]@lavainternational.in��

In the unlikely event of the brand's authorised service centre not being able to help you, please let us know and we'll definitely assist you.

Hope this helps.

Regards,
Ramandeep kaur
Flipkart customer support

Iwant the replacement with refund

Kind regards
Harish

Order placed on 8.2.2018 for nikon camera d 5300 with lens, 16gb sd card + camera bag instead of said article i received iron pipes and plastic scrap material on 10.2.2018. Online payment for said article (Camera) is already made. (Rs.48, 490/-). Kindly do the needful at earliest. Expecting compensation for mental stress which i had gone through because of this incident.

Flipkart dispatched damaged laptopacer switch one atom quad core - (2 gb/32 gb emmc storage/windows 10 home) sw110-1ct.
While sending it to authorised service center they told that laptop canbe workable after windows reinstallment. They tried more than 3 days then told that they dont have suitable driver 7 waiting for suitable driver from head office. Afetr 3 days driver came total days too4 6 days thatafetr installation of the drivers the product is not workig & confirmed that the issue of harware problem. The flipkart has replacement policy with acer 7 get it replace.
Aas on today flipkart not replacing the product & notgiving value to my rs 12000/& cheated me of good quality product.

I placed an order with flipkart and selected the mode of transaction as phonepe the transaction was successful but the order was not placed, i immediately escalated the issue to the customer service through email and calls where i was told the refund will be done in 8 hrs, which did not happen i was told to contact my bank. My bank shared the details of a successful transaction to flipkart.
After a week the customer service told me to contact the phonepe customer service because it's another department i forwarded all my emails to them, the issue was not answered for few days unless i wrote an email stating for an legal action to be taken against them. I was replied but they are trying to confuse with different transactions i made on that day. Its almost 15 days now.

Transaction id:[protected]
Date of transaction: 11th feb 2018
Time : 14:04

Recently i ordered a roti maker on flipkart & got a cheap unbranded, damaged, substandard roti maker. Instead of making rotis it was rolling out puris.

I wanted a full refund but their app allowed only replacement, which i had not option but to choose.

When the replacement came the courier person refused to give me the same saying your product has quality issues & i cannot replace it.
Duh... That's why i wanted a refund.

Anyway so he asked to call their helpline which i did & was assured a refund. When the next pick up guy arrived he said your product is damaged & i cannot take it as you had mentioned quality issues.
Please note as much as i dont like this product, it is most certainly not damaged. I am not happy with what i got, whether you call it quality issues or damaged goods. I don't want it. Period.

I want it gone from my house & want a full refund.

Another question how can a courier person be authorised to certify if the product is damaged or not? Isn't it his job to just pick up, check if everything is there & leave?

Can you please help with this issue.

During the first flash sale of redmi note 5 pro mobile has been added to my cart but immediately before my payment it has shown out of stock.

I am not at all happy with your service. Because once the item was added to the cart how can it be added to some other one to purchase.

This is complete cheating of customers.

Please do the needful

I placed a order of redmi 5a from flipkart but tge order was cancelled by the seller within 20 mins.. Very bad service from flipkart. My order id od[protected]. The maximum quantity was not mentioned below the product like amazon.. Usually flipkart will block while checkout if the user reached max quantity.. This is my 2nd order only.. Pls revert the cancellation and ship my order as soon as possible.

I have placed an order today on flipkart with order id od[protected] for redmi 5a mobile but order was cancelled by seller (Truenet commerce) without any email or sms or any notification. Why it is cancelled.. It took so much effort to place order and seller cancelled it..
I work at a office and luckily only my order gets placed so i order and give fones to my friends. I might order 3-4 more also. I need my order and dont want to get it cancelled again..
My email id is grewal. [protected]@yahoo.com
Contact number is [protected]

Nothing has happend

They are saying seller can reject the return request

This is not a good business practice they are cheating customer, neither they have informed the customer by call or sms that yr request is rejected,

Customer is waiting for the pickup, and sliently rejected the request

Cutomer can be always we loging to watch the notification

When u intitiated to buy the product otg confirnation is required
When yr order accepeted the call will give for confirmation and sms to yr number
When delvery guys come for delivery the call and sms will come

But at the time of return request rejeceted, no informatation will come

This is a fraud case they just want to sell fake product and help the buyer to make money anf flipcart to earn commision, lets cutomer face the challenges

1. I bought an item which they claimed as a genuine brand eventually turned out to be a fake duplicate.
2. I have put the reqwest on same date i got the confirmation id0d[protected] it will be picked on 8feb
3 till date no pick up, i called flipcart exe he say the seller rejected
4. I asked why he say i donot know i will not help u
5 i said what should i do he said u must got the sms about cancellation i said no i didn't get
6. I said please help he said so produly i will not do and we will not help u i said but why the seller rejected and no intimation, about he said u have check i said i am waiting for the pick up
7. These call centre not give proper response

Please return it

Satendra

Am not purchase item. Somebody use wrongly my crdit card. Please refund my money
In my account. I don't know order number because. Somebody use. So i know only my txn id tx[protected]
Txn id tx[protected]
My register mail id [protected]@gmail.com
Please stop the order
And refill the amount in my account
My debit amount 5000 some thing