Flipkart Complaints & Reviews

Dear sir i would like to cancel my order of ntse book written by anand kumar for 10th class for muskan d/. Data and a palatable jhajjar 124103 becausee serious problem. Please cancel my order. My order number is od[protected]. After make order of my producf i have find this is availble in my stock so i can not purchage a new this. Please cancel my order because i have that product already. Please after cancelling my order please give me a massage on this number [[protected]or[protected]]. I shall be thankful for you regarding this.

I purchase a lg 43 inch tv which got delivered to me on 21st of april. They promised that free installation will be done by 24th of feb. Its more than 10 day., and whenever i call their customer care they arte very rude and warn me not to call. They are not doing the installation and my tv is kept without being used.

Very irresponsible company with illiterate people sitting in the customer care who don't have the basic sense of how to talk to customers

Hi team,
On feb 26, 2018 i received a text that showing the deduction of amount rs12, 399.00 in flipkart withdrawl my amount through hdfc bank mctf transaction... I didn't done any transaction on my hdfc debit card no. ([protected]) through flipkart.. But i done transactions on december month 2017 in big billion days... So refund my money..
... Kindly check it... Hence i request you to resolve the problem as soon as possible..
Regards
Reddy gopal,
[protected],
Nandu543. [protected]@gmail.com.

Worst experience ever,

I have ordered a philips trimmer which was around 1600 and there was an offer of it for 1050rs. I have been waiting for my order for around 6 days and they have cancelled it even without informing.

Are they really kidding me?

If you cant sell product on offers, dont you just put it in that way.

Such a # experience.

#important #beaware #fraud #iphone7

Hello dear friends,
This is an important post, read it so that you do not fall prey to #flipkart

Pn: #ajtak #zeenews

I will ensure no customer faces this ever, what i went through, if #flipkart doesn't launch a compensation policy and penalize itself for such harassment and frauds - then if it requires me to take this with the pmo/consumer, court i will.

I await response from #mrsachinbansal, he would also be reading the numerous reviews and may be this is also just another one for him..

Yesterday, was a busy day for me with back to back meetings. The ekart executive called me for delivery of my first iphone, i was excited, i told him to allow sometime as i wanted to take back up of my data (The one i planned to exchange)..
I quickly completed that and reset the phone to factory setting.. I went downstairs to collect my order.. The courier guy checked my phone and asked for payment. I insisted if may be i can check the packet first but he said that's against the policy, as i have earlier also shopped with flipkart.. For product as big as a tv, i ended up swiping my card.. But amount was big so i quickly opened the packet before the courier guy leaves.. It was lunch hour and so this common place where all courier guys sit to deliver products was quite surrounded by the employees of multiple companies in the sez. I shouted soap, shocked.. The courier guy looked at me and immediately called his boss.. The boss initially told me that the transaction would be reversed however refused later. Meanwhile i called the flipkart my trusted online parter who did not trust me at the time i most needed them..
1. The executive said your complaint is taken and only post investigation can we decide to refund or not by 3rd march
2. Reena the sr. Executive was connected who told me that nothing can happen right now. I insisted and said the ekart guy is here please confirm from him, she spoke to him for 2-4 mins but refused to take immediate action instead told me i can proceed with police complaint.
3. I requested to connect me to her manager who was connected after a while.. But told me that he can only raise the complaint and cannot assure refund because he is not from logistic team.. I requested him to support but all went in vain..
4. The courier person was there in the premises where i waited for 3 hours for a call back.. But no one was concerned..
5. I had not even done my breakfast, it was already 3.. When i went back to my seat.. Missed some imp. Calls and meetings too..

In all this mess.. I became a centre of attraction as people were clicking the delivered soap packet, making multiple videos etc., some telling me my mom had a similar experience like this last week, some saying flipkart is in losses so it's their new strategy, and i was a sorry figure.. Totally embarrassed.. Silently feeling the pain of money gone.. Helpless

Meanwhile i receive a call from mr. Vithal who tells me i will get the product replaced in 24 hours and no refund because of seller policy.. I still sighed relief, though i was only looking for refund.. Something is better than nothing.. I asked him if the quality of product would be assured.. He replied - madam you can't expect guarantee in online shopping * twice he mentioned that.. I was stunned..

I was called to police station to register a complaint.. My first experience.. All alone.. It was a bad experience and wrote my complain which i have taken back now..

Finally i received a call from my relationship manager from flipkart who made sure my refund was in place - thanks..

In all this, no fault of mine i lost 8 productive hours.. Loads of stress.. Embarrassed.. So much of harassment..
It took me seconds to choose flipkart for this big transaction.. And it took no time for flipkart to tell me wait till 3rd march, proceed as you like, we don't know if you are right.. No trust even when ekart guy is evident of the situation..

I am glad i got my refund.. But when i inquired about how do you compensate for this harassment and all i went through reply was we do not have customer compensation policy - oh really, well then may be its customer biasness..
I asked can you let me know post your investigation where and what went wrong.. Sorry that's out internal process..

Is this all a loyal customer can expect?

They are not ready to compensate me for the mental harassment.. Please help!!

I ordered redmi 5a in flash sale at 12 noon on march 1st but flipkart automatically cancelled my product. My order id "od[protected]". My mail address [protected]@gmail.com and my name trinadh. How can flipkart cancel my order without intimation. I need help towards my order. They are saying that due to high demand your order has been cancelled. So i want help to deliver my product

My account has been deactivated for no reason.
When i mailed them and asked them my account was deactivated they told me that i had returned many of their products, which i never did.
Hardly 3-4 products i might have returned in 3 years.
So i would like to activate my account.
My account details
Email id - [protected]@gmail.com
Phone number-[protected]

Hello sir, i ordered redmi 5a from flipkart. Order i'd (Od[protected]. Ekart logistics kabhi bhi time par delivered no karta product. And maine order kiya meri saari deatails. Or mera product three days se out of delivery dikha raha. Na koi coll aaaya or na kuchh. Bas msg aaya tha or usme koi number bhi ni tha. Or flipkart baale kah rahe hai ko doosra order place kariye. Ab mai kaha se karu order. Gift tha bo. Koi action bhi ni le rahe flipkart baale. Koi to solution deejiye... Esa those hi hota hai. Mai one month se kah raha sir ekart ko mat deejiye koi bhi product mere liye. But aaaj ye ho gaya. Tell me flipkart. Bekaar service... Worst worst

Sir/madam,
Flipkart send me a jeans with different brand, i ordered a killer jeans. My flipkart order id:-od[protected]. Now they are not picking up the flipkart package from me and when i called them they said that there team will send me a mail which i have to reply, but still there is no mail after 24 hrs completed. Please help me i want my money refund. Help me!!

I Had ordered for Oppo f5 on 24th feb, (OD[protected] ordered was supposed to deliver on 26th Feb, I had waited all day but ordered did not cam neither any call, when myself called to flipkart and check the status they says it has been misrouted in same city and this will come on 2nd march only, since I not available in Goa on 2nd march, I had cancelled the order the order and request for refund 18.7k to my cc, I had received email from Flipkart stating that I can place another order and this time they this mistake will not repeat from their site. based on that I had ordered again 4 items since delivery date was before 1st march.

Order detail-

1. OD[protected] Delivery date was 26th feb, Misrouted, (I had to cancel and re-order, so than I can get new order on time as promised by flipkart) .
2. OD[protected] Delivery date 1st march - Misrouted
3. D[protected] Delivery date 26 feb, Misrouted
4. [protected] Delivery date 28th feb- Misrouted
5. OD[protected] Delivery date 1st march - Misrouted

My all item I ordered is mistouted, I called customer care to check what is wrong on my address, however everything is correct and this just near to Panjim Hub.

I had not received my single order on time and flipkart is charged my 38k on my card.

No one is giving correct info, customer care team said to wait for 2 days than you see yourself. if it’s coming in 2days than I may cancel the order and get refund after 7 days, this is totally unethical behaviour.
this was great response by Flipkart customer care team.

This is Holi festival people are going there home town to celebrate with family, as I am from not so rich, I had order some Holi gift for my family members with my savings.
Now flipkart had spoiled my most awaited festival because of their carelessness.

If flipkart cannot deliver the things so I had asked customer care team for immediate refund, since the money which kept to buy Holi presents Flipkart is holding it now they said me wait for 7 days as per process, ( if you follow the process than why my item not delivered to my doorstep as per process)

I had requested to customer care that I am not going to be in Goa on after 1st march, this is the reason i had selected the item which deliver on my appropriate date. I had request them to give me at least courier company address, so that I will go myself and collect it before 1st March, so I can Go my hometown on 2nd march.

Panjim is just 20 minute distance from my address, where Courier company located, customer care team told be very clear ‘’ we cannot do anything’’ ( it means I spend my money on flikart shopping was a biggest mistake)
what is use of having my refund after festival get over.
what is the use of getting item delivered to my address when I am not there.

if flipkart cannot deliver the things on time than make sure to mentioned in your website very clear that it may take 2 -10 days, not just 2 days. this is cheating and flipkart customer care team is useless. they cant contact seller, they can’t contact courier, they can’t contact even me when I asked them to update me, Flipkart customer care team don’t have rights to make outgoing calls.

I had asked to escalate this Misrouting issue of all my individual items to seniors management, I had been transferred to manager and super wiser Prashant and shanti, both are useless, they did not do anything for faster delivery. accept making some hidden note which not one bother to read and see.

on 28th Feb at 10.30pm, I had customer support, I had told them that last time my order was misrouted so I had to cancel and order again to get on time before 1st march, they had told me ‘’ do not worry this time it will not happened’’ I told her to contact seller and courier company or make a strong note, not to misroute my item this time .
Now next day on 1st march I see the status order again misrouted, your customer care team are really useless they don’t help any customer and they don’t take ay actioned even we share all issue with them.

Not 1, total 5 item is misrouted on same city, and it happened only with me, 5 times.

I need explanation, why Flipkart has done this to me, spoiled my Holi presents and wasted my time writing all this issue, this not supposed to exist you flipkart has taken action when I called and inform them a day before.

My complaint number – IN[protected]

My Friend gifted me a sony ps4 pro 1tb last year june 2017. He purchased it online from flipkart.com. Now my console has stopped working and when i approached the service centre, they say the warranty will not be honored as the dealer "Game zone" is not an authorised dealer. Raised a concern with sony India and they also said the same. The mrp on the box is for Rs. 32990/- but the amount that has been paid is Rs. 38790/-. Now I am unable to claim the warranty, even though flipkart assured that their invoice is enough to claim the warranty. The dealer is also unable to reach and sony india refuses to help.

I bought a smart watch from flipkart which was delivered on 13th feb. It was surprise gift for my husband who was out of town from so many days. He came back yesterday and i gave him this watch. When we opened this pack so found that this piece is detected and back cover of the watch is not closed after pressing it. So i want to replace this watch. Kindly replace it and resolve this matter as early as possible. Thanks archana talwar.

I ordered a phone from flipkart, 8 days ago. It is a moto g5 s plus, but the turbo charger that came with it hasn't worked for even a second. Flipkart refuses to exchange the product with the original charger. They have given me a gift card worth 500 to buy myself some # charger, while the original charger is worth rs. 1400. What maths is this???!
This is the last time i ever use flipkart and i've already suggested my friends to not use flipkart too. It might have been the first company to start but it sucks balls now.

I raised the return request under quality issue for a shoe i purchased. The return request approval status is still pending even after 10 days. when i contact customer care they say "Your issue has been assigned to back end team and the team will contact you in 24 hrs". Every time i call customer care they repeat same words, but i didn't get any call from that team.

Order Id: OD[protected]

I added mi tv in my cart on 27th feb sale. Product was added to cart successfully. When i clicked on place order, suddenly order became out of stock. I am very disappointed with flipkart on this. Atleast you should give us some time after adding it to the cart. If the product was not added to the cart and it goes out of stock, i can understand, but this is not acceptable. My registered email address is [protected]@gmail.com.

I have purchased this ipro powerbank 10400mah from flipkart on 17th feb 2018
And on 26th night feb 2018 it stopped working... When i contacted flipkart customer care they asked me to wait for 24hours but i didn't get any response and i try to search it's service centre in my city hyderabad i couldn't find any i just want to return or replace the product as soon as possible

I have ordered redmi 5a sale day. My order id is od[protected] but as per ur terms user can not cancel orders. But why flipkart cancel this order at their end. May i know the reason. If product is not (2times) available why u keep booking open. I[censored] are not fulfilling this terms u have to pay me 5000 rupees i[censored] are not keeping ur inventory proper that is not our problem. I[censored] are saying seller denied to provide. I think ws retail is ur own entity only. I have wasted my precious time (About 14days) checking ur # deals. If are not providing this item on prescribed price. I will share this experience with face book. Simply panics you

Hello team,

I buyed a honor mobile in flipkart on 13th and i received mobile on 15th evening. From 18th onwards i'm facing hot of issues with this mobile later i given a call to flipkart about issue so they given some guidance to resolve the issue but even i faced the same issues so i kept a replacement request. So a they arranged a technician who do know any thing and any knowledge he work as a washing machine repair not mobile repair. So later i called to flipkart again and i explained the issue what i faced with technician.. So they said they will try to resolve the issue asap.. Again the flipkart said they are arranging other technician but they arranged the same person again who don't know any thing.. This is the way flipkart doing with the customers. They are not giving the replacement and they are not arranging the proper technician.

I just initiated the return request of my watch on the date of delivery itself as per the company's policy but it already 15 days passed but my pickup could not happened.

I am making several complains on a daily basis since last 15 days but no help at all from the company i am getting.
I spent about more than 15 hours of my time in complaining this issue but a complete zero response from the company's side. At every complain i am getting a revised date but in actual no solution id given at nay date.

I am just regretting now on buying the watch from flipkart.
I just want my amount refund and a compensation for the time i spent in complaining all the time.

Since last 15 days they are harassing me by giving a new date.

I have purchase one honor midnight 9 lite mobile,
but when i have used. it is heating...I have request many time to flipkart
This phone is overheating many time. please return and refund my money.
Your service person not able to resolve the problem. My family still scared. Please something. If there is an accident with my family, then you will be responsible for it. now i told through mail to flipkart then i am not pay any emi of this phone...because flipkart miss use a consumer feeling..& family emotion..