Flipkart Complaints & Reviews

My email id :pooja. [protected]@gmail.com
Mobile number: [protected]

And my problem is i am unable to update my password.

Last few months my account not opening. I used my old username and password. But it was not opening.

Then i used forgot button and then received code.

Entered the code successfully.
After that it was asking please set a new password.

Then i entered new password. But it was showing "unable to update new password please retry".

That is the problem i am facing so please solve my problem as soon as possible.

I have ordered this saree online and already paid the amount by debit card. It was scheduled to be delivered on 9th feb. On that day i didnt receive any phone calls from the delivery person and suddenly a delivery message came that the item had been delivered to someone named dipu to the same address i provided. But i haven't received my product. I dont know anyone of that name. I have complained flipkart about the matter and still now nothing has been sorted out on thier part. They cant even provide the details of the delivery person to me. This is theft. They should authenticate the delivery. Specially of costly items which are prepaid. It is so dangerous if flipkart keeps such cheap people for delivery purposes. Kindly look into the matter.

Someone have used my debit card details for shopping on Flipkart. I have to find out the person Name and Address to which is used for shopping.
Transaction no[protected],[protected],[protected],[protected],[protected]Date-23/01/2018 from my A/C-[protected](SBI).
I have earlier launch a complain on phone but did not get reply.So I request you to please let me know the Name & Address of the person.

Regards-
Vijay Kumar Dubey
M.No- [protected]
E-Mail- ashok.[protected]@hotmail.com

Dear sir,

I am aditya borge. I am not satisfied with your delivery service, delivery boy was rough language and not give the proper service. Not a proper time wait delivery boy and use respective language, this behaviour is not good.

Deliver boy :[protected]
Order id-od[protected]
Date 12 feb 2018
Plz send the proper delivery boy

Name: tanmoy ghorui
Affiliate tracking id: tanmoygho
Email - [protected]@gmail.com

I have rs. 510 approved balance but i didn't received any payment from flipkart (Payment mode: gift voucher)

Flipkart customer care are very helping in solving problems but this time they never replied to my mails and even their affiliate website don't have any information regarding payments.

I have ordered an earphones order id od[protected]
When i open it received empty or and flipkart doesn't listen my problem.
First time flipkart cheated me i have buy many many product from flipkart and all product are very good and i m rating all product are 5 star but my previous receive my parcel, box package are same previous product but under product package was open and not given my wireless earphone i m shocked first time, not know flipkart big site cheating me.

Dear sir,

I am not satisfied with your service,
I have been charged more that your promised interest rates,

(545 for 5089 & 363 for 2886)
Total i have to 5089+2886=7975 ;
And also i paid 3 months of emi 908*3=2724

Rest total =[protected]=5251
But in outstanding its showing more than of that, its around 500,
& after that monthly you are also taking charges of it 53.07 & 36, (53.07+36=89)
Total monthly paying 90/- extra & also 500 in outstanding.

Then why you people are mentioned no extra cost emi.
I checked all of my transactions.

Then clear me, i attached my credit card transactions statement.
If i am wrong tell me.
Then it is not clear then to whom i have to contact for complain?
Clarify me,
I hope it will be clear soon,

Thanking you
Shyam
[protected]
[protected]@gmail.com

I had purchased the delite single debono woody bed product from flipkart site. The product was received by 3rd feb, subsequently installation date was given 6th and 8th feb (Screenshot of date received attached) but yet product not installed. Please look into it and take action at earliest to get it istalled
Order details as below

Order id - od[protected]
Purchasing site - flipkart
Seller name-delitekom

Thanks
Suraj indurkar
Mob-[protected]

Dear ladies and gentlemen,

In the night from 15th to 16th january 2018 there was an unauthorized transaction from my yes-bank account to your account.
I called flipkart custumer care two times and asked for help. I want to know where is my money.
Attached you find the complaint which i wrote in delhi police office on 31th of january. Furthermore i send you all the documents about me (Passport, visa, debit-card) and the email correspondence about the unauthorized transaction.
Please check where the money is and try to book the money back.
Please inform me about the level of processing.
Best regards
Christin speck

Hi,

I ordered samsung on max from flipkart. I received phone ln 10th feb 2018. Ringer of the phone is not working. I called & complaint to flipkart for a replacement. Agent on the call agreed & said will send another replacement by tuesday 13th feb2018. Today, i received an call from flipkart stating they will send a technican before replacement which i didnt like about flipkart. I called customer care & ask for refund. Lady on the phone inform me that flipkart dont have any refund policy.

I was shocked & insist her as i need my phones its really very important. She refuse to transfer to manager or any futher help. I hang up the call with a big disappointed.

I will highlight in social media & newspapers how flipkart has started doing fraud business so pople start boycotting flipkart.

Regards,
Sadiq shaikh
[protected]

I had received lenovo k6 power gold, but i am not satisfied with it. I am facing somany problems with this mobile. I can't able to communicate with others properly. The probles with this lenovo k6 power gold was as follows
1. Mobile gets hanging.
2. Caller's can't able to hear my voice properly even i am shouting.
3. Even it is jio 4g the network was very slow.

Order id: od[protected]
Pathetic experience with flip kart customer service. I ve made an order for a sony xperia cell phone, the promised delivery date is 10th feb 2018, i was tracking the order since morning 10th feb. The product was been misrouted in the same city. I called customer care and tried to get a resolution, they don't have a proper answer. I requested them to at least share the warehouse details so that i can drive to the warehouse to collect the product. They refused to share that details as well, then after so much struggle i managed to reach rohit (So called assistant manager) who was of no help. He again transferred the call to his manager omkar, omkar said that he will track the package and will ask rohit to give me a call back in 2 hrs. I waited for almost 4 hrs and didn't get any call from rohit with an update. Again i tried to reach the customer care, they denied to transfer the call to rohit or omkar. I was promised to get the product on 10th feb, till now i have no clue where my product is at. The so called managers rohit and omkar couldn't help me and i lost trust with flip kart. Going forward me or my family will never purchase any product from flipkart.

Complaints agains flipkart and delivary by ekart
I buying nikon d5300 with 18 140 lens and camera bag worth rs 48950 on 8th feb 2018, and i recived curier by ekart on 10th feb 2018 in my office address, and i open carera box than i was shock becouse inside in box in wrong product is scrap part of pipes. So please give me refund. And help me

I have order a phone from flipkart in the offer. My order is accepted by seller and i got the message that "order is shipped".
Next day offer gets over and my order is cancelled.in order section its showing that order "shipment cancelled by you" (Screen shot attached).
But i haven't cancel my order. Cusomer care gives me some nonsense response and disconnected the call. Why this is happens, if seller dont have enough stock why this useless portal allow user to order?
Why no one take any legal and genuine action against it?
I already paid for the product and also wasted time on it.

I had purchased a lenovo vibe shot (Grey, 32 gb) (3 gb ram) from flipkart on 15th oct 2017. After 1 month the mobile not working properly (Sim not detected and unavailability of network). Due to busy schedule i was not able to the service centre. Today i visited lenovo exclusive service center 11th main road, aurobindo marg, 4t block, near main post office, jayanagara, bengaluru, karnataka 56001. They said the product out of warranty. The website they mention that 1 year warranty from the date of purchase. I had raised a replacement request on 11/09/17. But they replied that there is no option for replacement. I have attached all the necessary document and snapshots. I request you to kindly look into the matter and take corrective actions.

Dear sirs

I have purchased mi mobile mode no a1, wide order no od[protected] which was delivered to me on
6th feb. Time it has been delivered and started following problems are been faced

1) new mobile network connectivity is not there and it is coming and going even internet connection is
Not good
2) mobile is hanging and software working is very slow,
3) battery charging is very slow.
4) call is dropping
5) call is getting on hold while talking
6) internet operations are also slow, though its jio 4g connection.

It has been processed for replacement, but i do not want replacement because now i am scared about the
Performance of mi mobile, i want refund of my money thats all or i should have choice to select any
Other brand of mobile

Hi,

I have ordered the product on the 2nd feb 2018. The package was delivered to me on 3rd feb 2018. When i opened, i found the item missing. The box contained only packaging cover.
I immediately contacted flipkart and raised a complaint (In[protected] and opted for a full refund instead of replacement. As promised they called me on 6th feb 2018 and said they need some time and call back after 24-48 hrs. This is a serious waste of time. This continued for a week, flipkart promises a call within 24hrs and never calls.

Now i demand flipkart to provide me more compensation as they delayed the resolution time and for not delivering the product.

Please see the email below.

Hi praneeth,

We are sorry for the trouble you have to go through.

Please be assured that we'll look into this and get back to you with an update by 24 hours.

Hope this helps.

Regards,
Vinayaka a
Flipkart customer support
Your query[protected]:55:13)
I did not get any call from yourselves today as promised.
This is not the service i have expected by flipkart. When will i get my money in the bank for delevering missing product?

Regards,
Praneeth
Flipkart customer support[protected]:28:47)
Hi praneeth,

Thanks for writing in.

We understand your concern that the item is missing for your 'apple airpods bluetooth headset with mic'.

We're sorry to let you know that we'd need some more time to resolve this issue.

We thank you for your time while we work this out for you, we'll need another 24 hours to sort this out.

We would like to thank you for your understanding.

Regards,
Shyamprakash j
Flipkart customer support
Your query[protected]:55:15)
Hi muhammad k,

As promised, i did not receive any call from flipkart until now.
Do you want me to take a legal action against your company?

Regards,
Praneeth
Flipkart customer support[protected]:53:31)
Hi praneeth,

We understand that your concern about the missing product 'apple airpods bluetooth headset with mic' and sorry for the trouble that you had to go through.

Please be assured that we'll look into this and get back to you with an update by the end of the day.

Hope this helps.

Regards,
Muhammad k
Flipkart customer support
Auto-response[protected]:13:37)
Hi,

Thanks for writing to us. We have received your query and will get back to you within the next 24 hours.

[this is an auto-generated response. Please do not reply to this email.]

Thanks,
Team flipkart
Your query[protected]:13:33)
Hi team,

I have ordered for a apple airpods on 2nd of this month. When the package got delivered to me i found that the item was missing in the box. I immediately called flipkart and raised a complaint. Later i received a call on 6th with an update stating that i would receive a call on 8th feb by 11.00am. I did not receive a call until now.

I want flipkart to refund the entire amount. To keep you informed i am going to file a complaint in the nearest police station along with the supporting documents that i have received by yourselves.

Regards,
Praneeth
24x7 customer support.
Buyer protection policy.
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[protected][protected]

I had received lenovo ideapad 110 laptop on 24 jan. 2018. Windows10 was not updated. I. Complained on 31 jan. For exchange. But on 10th feb. They told me that they could not replace laptop because any software issue is not covered in worranty. They sold me defective laptop and they escape from them responsibility.. Think twice before purchasing on flipkart.

I bought a watch from the company on 6th jan 2018 but i'm regretting to do so the product is children's guarantee and warranty period but yet not working its own discharge after its move from charging the product details are as follow 1 product timex blink smartwatch
2 price 4495
3 order id is od[protected]
I hope so you will exchange my product with the new one as soon as possible and if not then have to complain against your company in higher consumer court

Redmi al (Black, 32 gb) order no.[protected] amounting to rs. 10999/- was ordered via bajaj finesrv emi card. Order had been cancelled on 23th jan 2018. At 4:29 pm. Waited for the amount to be credited to my bajaj finserv account, but still showing debited. The flipkart team told me to wait for 8 active business days without holidays as soon as the seller refund rs. 10999/- to my as bajaj emi account. As per standard banking procedures, it should be credited within 8 business days. It has been more than 10 business days and i have still not received the refund to my emi card account. I dont want to be trouble with payment of a cancelled item on my emi card. The flipkart team is not helping me at all. Please help me to get my refund as soon as possible to avoid false emi payment.