Flipkart Complaints & Reviews

I have brought an lenovo k8 plus 4 gb variant mobile from the flipkart by being in poland to my friends house in delhi so that he can bring that to me so he received the product i haven't opened it because it wasn't for him and brought it to poland after opening it i got tot know that they have sent the 3 gb variant then i have raised an issue in the website told the whole story and asked for the balance amount for the lower amount variant from the original amount paid to put into my bank account because i am unable to come and get the replacement in spite of telling all those things again they sent the replacement and there no mobile to replace i am again raised issue an said the same old story then also they have sent the replacement like it happened thrice and now they have stopped answering my mails and complaints. What i am suggesting is i need my balance amount that they have to pay to me for the 4 gb variant that i have paid. I am attaching the basic information and still have all the mails which have they replied. And my name is sai kiran reddy please help me out to solve this issue. Thank you

Don't know why your system detect me as a defaulter but honestly as from poor family! For that! Please unblock my account as soon as possible! I also promise you never happen in future again! Please give me one chance for move own!
The funds remaining in my account is the salary of mine one month so very hard to survive without flipkart wallet! Please as an aplogy from poor person! God knows very well! And he is watching unfair with poor people! Please unblock my account!
Flipkart [protected]@gmail.com

I have ordered my Red MI 5A (GRAY 16GB) mobile phone from flipkart on 08-Feb-2018. And you have shared the confirmation as well to delivered this product by 14-Feb-2018.

Later, You did notify me that you will delivered it by 11-Feb-2018 which was before the expected delivery date. But somehow your delivery boy didn't delivered it to me and update as status as Delivered.

I ordered this product after so many attempts in your weekly Red MI 5A sale but you guys are just happy by making your customer fool. Is this your policy to providing the services to your customer and being a No.1 brand in market?

(On 12-Feb-2018)Additionally now i just want to let you know that your delivery boy whose telling his name as DIVESH, is calling us and offering Rs.1000 to take my complaint back.

This is the very sick moment which we are experiencing with a brand named as FLIPKART.

Is this your way to provide the forced resolutions to the customers just by offering an amount. Now You guys are ready to buying the customer's emotions as well.

(On 14-Feb-2018)Once I got a call from your executive(Mr. Varun) called me after the given crossed TAT reminder to you and gave his best resolution to me.

He said, We apologize on this. Now On tomorrow there is an another weekly sale on flipkart for that product and do order it again at your own then we will delivered it to you.

Is this your resolution?

What about that guy who didn't delivered my product to me and sold it to some other in black?
What about that guy who doing bribery by giving Rs.1000 to take my complaints back?Should I have to taken it?
What about my wasted time on you? I had tried for this product since more than 2 months.
What about my faith on you?
What about the customer's experience?
What about the customer's feedback which you asked? Does it really matter?

I said to Mr. Varun that I am not satisfied with your resolution and I'll take it to further then he replied "NO WORRY, BUT I AM CLOSING IT FROM MY SIDE".

Means, You people are forcing your resolution without asking customer's view. Have you really not worry about customer perception about Flipkart

Why are doing just formalities once by reverting on mail and twice by calling if you have the resolution like this. It could be the same if didn't complaint and could be better if I did take that 1000 rupees FROM FLIPKART DELIVERY GUY.

Now, After all this, I had masked so many reminders through MAIL/SOCIAL MEDIA but you guy's just asked for a TAT of 24-hrs to resolve it but felt not lucky as didn't get any call.

Call Received From: [protected] (Mr. Divesh)

Order No.: OD[protected]
Product: Red MI 5A (Grey, 16GB)
Payment Mode- COD

Ordered and Approved: 08-Feb-2018
Delivered Status: 11-Feb-2018

I have purchased an fossil smart watch amount 9995 from flipkart on 21 jan 2018 order id od[protected] and they rejected my request after 25 days still i didnt got any solution. Worst site ever first didnt provide answers and rejected request. Provide my money back. Still these stupid people dont understand the common people problems

Contact - [protected]

I am waiting for the technician visit then a person from the flipcart called me and told me that he will arrange a conference call with the technician at 2 rings before i recive the call the call has disconnected and the message comes that we tried to reach you the mistake is not from our side it's from your side so plz arrange that call for me today itself it's very urgent

I booked a sofa on flipkart 1 month back and paid for it online. Today they call and say as i stay in the 2nd floor they cant deliver it on the 2nd floor?? Why was this not mentioned while ordering.in that case i would not have ordered it from flipkart!!! Worst service! What am i suppose to do now? Change my house so that flipkart can deliver???

Ashwani
[protected]...

Maine samsung toner flipkart se order kiya tha wo 15 feb tk delivers hona tha 15 ko delivery boy ka ph aaya bola delverd kar dunga aaj 18 tk ni kiya to company m complain ki bt aaj 20 ko order cancil kardiya or reason diya ki maine delivery nhi li maine dubara ph kiya company ki representative ne kaha ki hamse glti ho gyi bt him an much in kar sakte or aapko dubara order place karna hoga maine mana kiya to kaha aap jo karna chahe kar lo
Company k delivery boy ko ph kiya to usne kaha ki aapne complain ki isliye hamne jhut bol k wapas kar diya aapka order or delay ki wajah se 45 rs delivery charge company ko wapas karna padta to hamne return kar diya
[protected] aditya tripathi

I have received 2 replacement mobiles both are black instead of one blue on[protected]. I found both are defective not functioning. I wanted to return them and get refund of my amount paid. 1. Order id no: od[protected] dated[protected]. And 2. Od[protected] dated[protected]. Invoice nos. Faa3rj[protected] and faa3rj[protected]. So please verify and refund my amount early.
A., c/o vivekananda omputers, narsaraopeta, andhrapradesh.

I purchased a i kall n4 tablet from flipkart. I opt for black color tablet but they sent me a white one so i requested flipkart to replace the white one with black one but flipkart sent me white color tablet again so i left complaining again to flipkart to replace it and started using the tablet but after some days the battery of the tablet start creating problem. While charging it suddenly reach to 100 percent from 32 (Or near to 30 percent) and while using the tablet it suddenly turn off. So i register a complain to i kall so they said that we will replace it. After i received the replacement i started checking the tablet that is there every thing correct with the tablet but it was a 8 gb and i purchased a 16 gb. So i told i mall team that you have sent a 8 gb instead of 16 so again they told me they will replace it. Then again they sent a defective tablet of which sim slot is not working, touch issue, and it was not volte so again i told them they again told me we will replace it. But this time they have just crossed the limits they sent the same tablet of which i complaint for (Last replacement that i have received). If i kall you are seeing this i just need money back your services are very poor as like your product

Contact email-ansariali.[protected]@gmail.com

Your query with Flipkart [Incident: IN[protected]]
I don't which ticket is relevant.
Madam,
I am attaching the photo of the package slip with the mail.

But I've already raised an issue regarding payment on 14th of February and on 15th and 16th, I've spoke to 14 customer care
executives regarding this I can't see any tickets raised on this issue.
I've bought moto x4, flipkart protect and back cover. 14th feb I've
received a package mensioning the tempered glass and moto x4 also the
package slip on the package was mentioning Rs:26998/- as COD. I've asked
the delivery person regarding this he told you could file a complaint on
this on flipkart for the excess amount printed on the slip. He took 26998/-
from me and I've logged a complaint on this on flipkart on the same day
afternoon regarding the payment. one representative called me and told that
the actual amount to be paid is 26123/- including flipkart protect. Same
day night I've again contacted the customer care regarding the flipkart
protect because i didn't get any information regarding that in the package
and the representative clarified me about that we could find the details
could be found on registered email id. Now the problem is I didn't receive
the back cover and excess amount paid to the delivery due to wrong bill
amount printed on the package.
Also one delivery called me yesterday and told that he has a package
containing back cover and I have to pay RS.1124/- for that

I have purchased a mobile oppo f3, on Dr 12 Feb 2018... but facing over heating ferformance... And else...
So I have call to customers help desk. But after discount the call we have no options in my account for any refund / replace... Filpcart change my account setting and use my account without my knowledge..
I have all ready add my bank details. This is so wrong... It's a integrity issue.
Please provide me a good solution...
Readers...
Rajesh Kumar

Hello. I have taken the mobile of ivoomi i1 but I'm not satisfied with the working result of this mobile. The mobile piece is defective. I returned the order but your customer care officers are pulling it forward. In short they are avoiding our request. I want to request you please replace this mobile or give refund. One more request that do not put such type of defective mobile for sale. Customer gets unsatisfied. Please pay attention on it. Please😫🙏🙏💓

Sir 25 dec 2017 i purchase a phone samsung galaxy on nxt i was facing many problem in this handset i did complain against but they told to do reset my phone and i did like he said after do reset same problem i was facing and i request again for sam problem and they send a technician he came he did only reset and go and he told lie that i was happy with him but not like that i was not happy from his service and i request to executive but they talk to me rudely and they told me that sorry sir we can't help you sir please help me i have facing many problem please request

Flipkart has blocked my account.i have two gift cards in my flipkart wallet.now i am unable to use them without login.i have requested many time but no any action taken by them.please resolve my issue.my id [protected]@gmail.com.i have tried to reach by email at flipkart but still they are not replying my emails.please provide me my giftcards.thank you

Had purchased Redmi 5a on Flipkart less than 10 days back, and right after 2 days o[censored]sage I noticed battery being drained and have to charge frequently thereby unhappy with product. I asked for return and Flipkart has denied refund for the product. Customer satisfaction is not their prime motto. They only go by policy. I am left out with forcefully using the mobile that I am not happy with. This time I am unhappy with what Filpkart did to me. I am in mid, unable to purchase a different mobile with good battery. They are not giving any resolution, it has been more than 5 days and I have to keep following up. I am disappointed.
Have attached order I'd as screenshot.

This is regarding the order with order id od[protected] placed on 17th feb 2018 for an acer predator helios 300 original price 1, 09, 990/- at an offer discount of 81, 999/-.

Link to the product page - https://www.flipkart.com/acer-predator-helios-300-core-i7-7th-gen-8-gb-1-tb-hdd-...⇄

When i check my product shipping status on 18th feb 2018 it shows "undelivered due to shipment damaged". I contacted the customer care and they had only one solution for it was to cancel and reorder again. Now the price is 1, 09, 990/- and obviously, i don't want to pay the extra amount when i ordered the product in the offer.

I thought i was the only one facing this issue. But when i searched about this on the internet i found that flipkart has been doing this with many people who have ordered the same product from the same seller.

Here are the link to the threads where people have registered their complains

https://www.consumercomplaints.in/flipkart-product-cancelled-due-to-damage-by-ec...⇄

https://www.consumercomplaints.in/flipkart-fraud-by-flipkart-and-retailnet-c1719...⇄

I have been always happy with flipkart with their service, but this sort of behavior has really disappointed me. I request you to please look into this and resolve this asap. And if you think this is not your mistake then do investigate ekart and retailnet because if this happens once then its fine but it has happened to many. So it's a planned trick.

I am attaching the images of the order shipment status

Flipkart customber careno [protected] callme for refund help line [protected]
Anyall question for call me www.flipkart.com socall be ydhl do truck scrub am syntactical seventy-six you attract durban stacey durban successful dutch dutchbstarted snatch diced text steven is it a little bit ago i was in my life and the two you want to be a great weekend

This is regarding order id - od[protected]. I had requested a return for yonex shoes (Price rs. 2489) from this order on 12th feb and it showed in the app that somebody from flipkart would contact me by 14th feb. But till date no one has contacted me. I have raised complaint twice for this. Both the times customer care executive said someone would contact me within 24-48 hours but no one has contacted me even after complaining twice. The return window for these shoes is ending on 22nd feb 2018. This is not expected from flipkart. This is highly unprofessional. Please look into this and get it resolved.

We bought a new Nivea ranger combo kit on 27 jan 2018 and on 18 feb 2018 its string broke. Sir it was a really bad experience with Flipkart.
Tracking ID- FMPC[protected]
MFD. By - silver sports India Pvt LTD

Please get my complaint resolved. Kindly replace my racket or refund the money.details is sent through photo. Kindly see. please tell me by the latest

We have received a request for your order with txn id:tx[protected] and are trying to confirm the payment with your bank. If your amount has already been deducted, your order will be confirmed shortly.in case we are not able to confirm your payment, we will refund the entire amount to your account/wallet automatically.
This message has been send to mobile no. [protected] please check and confirm what item is order by this txn