| Address: East Godavari, Andhra Pradesh |
| Website: www.flipkart.com |
This is regarding the order with order id od[protected] placed on 17th feb 2018 for an acer predator helios 300 original price 1, 09, 990/- at an offer discount of 81, 999/-.
Link to the product page - https://www.flipkart.com/acer-predator-helios-300-core-i7-7th-gen-8-gb-1-tb-hdd-...⇄
When i check my product shipping status on 18th feb 2018 it shows "undelivered due to shipment damaged". I contacted the customer care and they had only one solution for it was to cancel and reorder again. Now the price is 1, 09, 990/- and obviously, i don't want to pay the extra amount when i ordered the product in the offer.
I thought i was the only one facing this issue. But when i searched about this on the internet i found that flipkart has been doing this with many people who have ordered the same product from the same seller.
Here are the link to the threads where people have registered their complains
https://www.consumercomplaints.in/flipkart-product-cancelled-due-to-damage-by-ec...⇄
https://www.consumercomplaints.in/flipkart-fraud-by-flipkart-and-retailnet-c1719...⇄
I have been always happy with flipkart with their service, but this sort of behavior has really disappointed me. I request you to please look into this and resolve this asap. And if you think this is not your mistake then do investigate ekart and retailnet because if this happens once then its fine but it has happened to many. So it's a planned trick.
I am attaching the images of the order shipment status
Mar 22, 2018
Complaint marked as Resolved
Flipkart customer support has been notified about the posted complaint.
Verified Support
Feb 19, 2018
Flipkart Customer Care's response We will revert on it.
Feb 19, 2018
Updated by Rahul90803 I hope you revert soon :)
Feb 21, 2018
Updated by Rahul90803 36Hrs + this complaint. But no response yet :(
Kindly stop the delivery against sbi credit card no.[protected].
Fir of this transaction is registered to cyber cell pune against inward no.658/18.
Please do not deliver the material.
COMPANY HAS CHARGED MI FOR TWO PRODUCTS.
TOTAL ₹3000
Please do the needful ASAP
ORDER ID-OD[protected]