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Flipkart Complaints & Reviews

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Updated: Feb 26, 2026
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Flipkart reviews & complaints page 1591

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J
JATNA SHANKAR Ghosh
from Raiganj, West Bengal
Mar 10, 2018
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I have been purchased one back pack from your online system. But after 1 month 11 days, it was in bad condition (Not working zipper - one, fade of logo colur and bad quality of stitching of product.

In this sitution has been call to your customer care and your team member said that the return back policy one month only. But my question is the product is 1 month warranty.

But in the warranty card there was 1 year.
Flipkart customer support has been notified about the posted complaint.
Mar 11, 2018
Updated by JATNA SHANKAR Ghosh
quality of product was not good.

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    F
    Friendly Gamer
    from Sivagiri, Tamil Nadu
    Mar 10, 2018
    Resolved
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    Resolved

    Address: Siwan, Bihar, 841226

    I bought 2 redmi 5a phones, and after the shipping it get cancelled automatically by saying that i had confirmed to cancelled and (Actually didnt log in to flipkart for 2 days) when opening the phones have returned before the shipment, i dont know what the hell is wrong, i want my order to be updated as soon as you can, i have more proofs of my orders and other details, i will move legally if you havent take any appropriate actions.
    My email id:- [protected]@gmail.com
    Apr 23, 2018
    Complaint marked as Resolved 
    Flipkart customer support has been notified about the posted complaint.
    Verified Support
    Mar 11, 2018
    Flipkart Customer Care's response
    We will revert on it.
    Verified Support
    Mar 11, 2018
    Flipkart Customer Care's response
    Customer complained stating that he ordered for two Redmi 5A and both orders have been cancelled.
    We interacted with customer and informed that to give all customer equal opportunity to buy this product product is limited to one quantity per customer. Customer placed order for 3 quantity, due to this his order is been cancelled. Closing the case from our side.
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      L
      laxmikant mundra
      from Basi, Rajasthan
      Mar 10, 2018
      Resolved
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      Resolved

      Address: Ajmer, Rajasthan

      Buyer's gst number is not added in the bill of just ordered samsung galaxy on max (32gb)
      I have made many calls but company is not taking the necessary action. Please see to it and take
      Immediate action. Kindly make actions as soon as possible and please add my gst number in the bill.
      I hope you will add my gst number as soon as possible so i could get the tax benefit.
      Apr 12, 2018
      Complaint marked as Resolved 
      Flipkart customer support has been notified about the posted complaint.
      Verified Support
      Mar 11, 2018
      Flipkart Customer Care's response
      We are sorry, we are unable to find your account details. Request you to get in touch with our customer support number[protected].
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        J
        jaymie
        from Sambalpur, Odisha
        Mar 10, 2018
        Resolved
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        Resolved

        Address: Ranchi, Jharkhand, 834009

        Laptop login problem. Cannot access administrator settings. My laptop does give an error message while logging in. After setting the login id passwords i was not able to access my laptop properly. On changing the id password the notebook is not responding. I would like to install an antivirus for which administrator login is required and hence please resolve this problem of mine as early as possible. I tried to contact through my phone but wasn't able to do so.
        Apr 17, 2018
        Complaint marked as Resolved 
        Flipkart customer support has been notified about the posted complaint.
        Verified Support
        Mar 11, 2018
        Flipkart Customer Care's response
        We will revert on it.
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          H
          Honey Sharma88
          from Mohali, Punjab
          Mar 10, 2018
          Resolved
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          Resolved

          On 8th march 2018 i tried to order samsung evo memory card along with samsung on nxt 64gb. The total cost of order was 13299. As they wer offering 10% instant discount (Max 1250) i had to pay rs 12049. So i paid amount using hdfc debit card and i received message from hdfc that payment was successfull. But according to flipkart payment was failed but payment was debited from my account so i contact flipkart and they told me to wait for 8 hours but nothing heppend after given time so i went to hdfc as they told me to flipkart becouse payment was successfull from their side and flipkart is telling me to contact bank. Kindly resolve this issue as soon as possible. My contact number is [protected]
          And order id is od[protected]
          Apr 11, 2018
          Complaint marked as Resolved 
          Flipkart customer support has been notified about the posted complaint.
          Verified Support
          Mar 11, 2018
          Flipkart Customer Care's response
          We will revert on it.
          Verified Support
          Mar 11, 2018
          Flipkart Customer Care's response
          Customer complaint was while placing the order from Flipkart using prepaid payment mode, amount got debited but order not confirmed, so spoke to customer, apologized and since after checking the details info given as Flipkart did not received the amount, so suggested to contact bank or else raise charge back, customer agreed and closed the case.
          Mar 13, 2018
          Updated by Honey Sharma88
          Hdfc and flipkart both gave me time for 8 days after calling them. Almost 3 days has been passed 5 to go lets see what happen
          Mar 20, 2018
          Updated by Honey Sharma88
          8 days has been over neither flipkart nor hdfc provided me solution
          Apr 22, 2018
          Updated by Honey Sharma88
          I dont know who marked my complaint as resolved
          There is still no refund
          Dear Customer,

          I request you to share your account/customer Id, transaction details and registered contact info to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better.

          -Manoj
          HDFC Bank Customer Assistance
          Honey Sharma88's [Complaint's author] reply, Mar 11, 2018
          Ac no. 50100093135661
          Registerd no. 9888900552
          Transaction date 8 march 2018
          Transaction amount - 12049
          Refrence number - 806717000000
          Txn id given bay bank - 30001070005346
          Honey Sharma88's [Complaint's author] reply, Mar 11, 2018
          COMPLAINT DOCKET NO. MUMA0318078119
          Honey Sharma88's [Complaint's author] reply, Mar 20, 2018
          8 days has been over neither flipkart nor hdfc provided me solution
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            K
            Kuldeep Singh wssdev
            Mar 10, 2018
            Resolved
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            Resolved

            Address: 135102

            I ordered a redmi 5a 2gb 16gb mobile phone from flipkart on 1st of march. I am a huge fan of flipkart but this time seller or flipkart cheated me by playing a trick to cancel the product saying "order can not be shipped as pin code is out of coverage".
            They even not contacted me about the following. Simply showing my order as cancelled by seller. I ordered flash sale by hard work. Please look into the following matter. Thank you
            Apr 20, 2018
            Complaint marked as Resolved 
            Flipkart customer support has been notified about the posted complaint.
            Verified Support
            Mar 11, 2018
            Flipkart Customer Care's response
            We will revert on it.
            Verified Support
            Mar 11, 2018
            Flipkart Customer Care's response
            customer had raised the issue with regards to the order placed and order has been cancelled
            as we have interacted with the customer and told due to non delivery area the product has been cancelled
            and informed customer to place a fresh order, so customer agreed hence closing the complaint from our end.
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              அருண் 11
              from Madurai, Tamil Nadu
              Mar 10, 2018
              Resolved
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              Resolved

              Address: Bangalore, Karnataka
              Website: flipkart.com

              The pen has a mrp of 4300 rupees. Flipkart shipped it to me as free delivery and charged me 4600 rupees for that pen. The pen was waterman expert ss gt roller ball pen. This has become increasingly common for flipkart to cheat customers. I have seen many of such cases in facebook memes. I didn't think flipkart would pull this with loyal customers. Someone should hold them responsible or there should be a framework put it in place to help out customers
              Apr 16, 2018
              Complaint marked as Resolved 
              Flipkart customer support has been notified about the posted complaint.
              Verified Support
              Mar 11, 2018
              Flipkart Customer Care's response
              We will revert on it.
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                S
                Sreejithsrt1
                from Tirur, Kerala
                Mar 10, 2018
                Resolved
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                Resolved

                Address: Thrissur, Kerala

                I have ordered an acer-predator-helios-300 - g3-572 for 84k (Original price 1.2 lakh, offer price 94k) in exchange for my old lenovo laptop. The guy who came to check by old laptop for exchange didn't accept my laptop. He said that he can't take it because it's battery isn't working. I had called flipkart saying the issues with my old laptop. My old laptop will work only when the charger is connected. The guy from flipkart's customer care said me that they will accept my laptop and i purchased the new laptop because of his assurance. I don't know the guy's name.
                Now when i called the flipkart's customer care they are saying sorry. This is the second time i am feeling bad from flipkart. Last year i ordered a xiaomi mi 5 and got a samsung phone. That order was also cancelled. I wonder why this always happens to me. I badly need a high performance laptop like the one i have ordered and i don't have money to purchase it for 1.2 lakh. If i could get the laptop for the offer price it would be helpful.
                Apr 11, 2018
                Complaint marked as Resolved 
                Flipkart customer support has been notified about the posted complaint.
                Verified Support
                Mar 11, 2018
                Flipkart Customer Care's response
                We will revert on it.
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                  A
                  Achintya Kumar Chakraborty
                  from Barddhaman, West Bengal
                  Mar 10, 2018
                  Resolved
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                  Resolved

                  I beg to inform you that i had ordered a book in flipkart which was confirmed by the seller. But after a few days, the order was cancelled by the seller. His arbitrary decision makes irrepairable loss in my studies. Please help to get the same at the same price as it was confimed.

                  Thanking you
                  Yours faithfully,
                  Achintya kumar chakraborty
                  Apr 21, 2018
                  Complaint marked as Resolved 
                  Flipkart customer support has been notified about the posted complaint.
                  Verified Support
                  Mar 11, 2018
                  Flipkart Customer Care's response
                  We will revert on it.
                  Verified Support
                  Mar 11, 2018
                  Flipkart Customer Care's response
                  Customer was complaining that the order was cancelled without his approval and he wanted the product for the same price.

                  Apologized and informed that the order was cancelled due to an issue at the seller's end. Requested to place a fresh order.

                  Information provided. Closing the case.
                  Mar 11, 2018
                  Updated by Achintya Kumar Chakraborty
                  Sir,
                  My most humble submission is that your letter dated[protected] does not give any relief to my problem rather depressed me very much. Your whimsical arbitrary decision in cancellation of such order seems to be breach of contract. As a customer, I am once again requesting you to supply me the aforesaid book at the earliest at the same price as it was confirmed for avoiding any furthur litigation in this regard.

                  Yours Faithfully
                  Achintya Kumar Chakraborty

                  Copy to Consumer Forum with a request to forward the same to the flipkart authority.
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                    C
                    ChamanSharma
                    from Khagaria, Bihar
                    Mar 10, 2018
                    Resolved
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                    Resolved

                    Hello team,

                    I am complaining this at consumer complaints because as i have multiple times contacted flipkart but got no response also the tech visit was successfully happened and they noted that yes there is a default too but flipkart refused to refund that the seller does not supports refunds but the product was covered under refund policy. After being fed up, i am reaching consumer complaints and also reach courts this time as this is not a faulty device delivered for the first time, i have taken it lightly for previous orders and have not taken any action before this they delivered me a fake sonata watch with non working day date dial.

                    I want an refund if possible please try to understand your customers, we are not beggars that you react to us like this, even amazon has the worlds best support!

                    Order id : od[protected]

                    Contact email : [protected]@gmail.com
                    Apr 16, 2018
                    Complaint marked as Resolved 
                    Flipkart customer support has been notified about the posted complaint.
                    Verified Support
                    Mar 11, 2018
                    Flipkart Customer Care's response
                    We will revert on it.
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                      S
                      Sweety Bmn
                      from Madurai, Tamil Nadu
                      Mar 10, 2018
                      Resolved
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                      Resolved

                      Website: Flipcart

                      I order micromax canvas spark 4g prime on flipcart (order id:OD[protected], but the display pixel resolution and camera picture quality is too low so I want exchange the same company product with another model(micromax canvas c1), they not give exchange or refund the amt. Kindly arrange exchange another model or refund
                      Mar 13, 2018
                      Complaint marked as Resolved 
                      They do not make refund, they make me mentally stress, they not give proper reply. I want my money back
                      Mar 12, 2018
                      Updated by Sweety Bmn
                      [protected] this is their no. They did not resolved my complaint. They do not make refund
                      Mar 13, 2018
                      Updated by Sweety Bmn
                      They do not make refund, they make me mentally stress, they not give proper reply. I want my money back
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                        R
                        ramakanth1
                        Mar 10, 2018
                        Resolved
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                        Resolved

                        Address: 508213
                        Website: www.flipkart.com

                        Hi
                        My name is ramakanth and my flipkart registered email id [protected]@gmail.com and phone no [protected]
                        My account was blocked with any intimation
                        I have returns in my account because seller sents a defective items
                        I have 701 worth rupees gift card in my account
                        I want my account back please give one chance i follow the rules of flipkart
                        I need my account badly
                        Please unblock my account immediately customer care and escalte team not helping me at all
                        Apr 20, 2018
                        Complaint marked as Resolved 
                        Flipkart customer support has been notified about the posted complaint.
                        Mar 11, 2018
                        Updated by ramakanth1
                        please unblock my account
                        Verified Support
                        Mar 11, 2018
                        Flipkart Customer Care's response
                        We will revert on it.
                        Mar 12, 2018
                        Updated by ramakanth1
                        UPDATE ME
                        UNBLOCK ME
                        Make it soon
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                          N
                          Naseema Shafqat
                          from Bhopal, Madhya Pradesh
                          Mar 10, 2018
                          Resolved
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                          Resolved

                          Website: www.flipkart.com

                          Dear sir/madam .
                          I had ordered matrix haircare products from flipkart as an after care measure for my chemically straightened hairs but the products were packed from outside and open inside. I even matched the details with original products and it was total copy so used the products but it cause more damage to my hair. And the result my hair again curled plus more frizzy and dry. When i contacted matrix they informed their products are not available online or in retail. I contacted flipkart but the response was that they are seeing into it and told it belongs to no returns category and they hope i understand. It has not only damaged my hairs but brought down my moral too. Cause after 10 days of expensive treatment my hairs became worse. I have confirmed from matrix that the products are spurious.
                          I want the matter be resolved on urgent basis and strict action taken against the seller as well as flipkart for selling duplicate products. And pay for the physical damage and mental agony i have faced because of the use of above-mentioned products. And also near the expenses for repair of my damaged hair
                          With regards
                          Apr 25, 2018
                          Complaint marked as Resolved 
                          Flipkart customer support has been notified about the posted complaint.
                          Verified Support
                          Mar 11, 2018
                          Flipkart Customer Care's response
                          We will revert on it.
                          Verified Support
                          Mar 15, 2018
                          Flipkart Customer Care's response
                          As interacted with the customer and given the resolution to customer but customer was unhappy with the resolution hence closing the case
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                            S
                            Sibani Subudhi
                            from Manvi, Karnataka
                            Mar 10, 2018
                            Resolved
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                            Resolved

                            I had placed an order (Order id - od[protected] on 2nd march 2018 for grocery. Till 9th march i kept on getting message for rescheduling of the the product delivery. Now on 9th march within the delivery time frame the seller had trying calling me but my number was not reachable for that 5 mins (Delivery slot was from 7.30 - 10 pm, vendor tried calling me at 8.30 pm and i got cancellation message soon after that) so he sent a report to flipkart saying customer not rechable and flipkart cancled the order instantly. I want to know is it a way you serve your customer??? If it can be rescheduled multiple times from your end, is it not your duty to make a 2nd attempt to reach customer??? (Though their vendor is ready to deliver it on 10th march, flipkart didnt take any attempt to cross verify with vendor to confirm) a very bad service provided by you #flipkart... Not expected... Not going to place any further order and i will make sure no oder is placed by friends and family with this feedback untill i get the same order delivered
                            Apr 10, 2018
                            Complaint marked as Resolved 
                            Flipkart customer support has been notified about the posted complaint.
                            Verified Support
                            Mar 10, 2018
                            Flipkart Customer Care's response
                            We will revert on it.
                            Verified Support
                            Mar 10, 2018
                            Flipkart Customer Care's response
                            Customer complained that her order got cancelled and wanted reinstate the same.
                            We interacted with customer informed that the order has been cancelled and refund has been initiated from our end. Requested customer to place a fresh order. Closing the complaint from our side.
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                              T
                              tluangi
                              from Lunglei, Mizoram
                              Mar 9, 2018
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                              Address: Aizawl, Mizoram, 796001

                              Till yesterday I can tracked my order, from now today there no update to tracking my ordered why? OD[protected]
                              Please help me. As last known it's despatched to Kolkata. As I thought it will to display the latest update should be knowing as well as I have tracking of my ordered
                              Mar 09, 2018
                              Updated by tluangi
                              Last tracked it 8.3.18, but from today 9.3.18. I cannot tracking, last known it despatch to Kolkata, but there no to continue to trackingm my ordered
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                                S
                                sk21397
                                from Kalna, West Bengal
                                Mar 9, 2018
                                Resolved
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                                Resolved

                                I have bought a shoe (Order no od[protected].
                                Shoe gets torn out in just 5 days o[censored]se.
                                Infact the product is under flipkart assured tag. I want refund for my shoe. Thats it. Flipkart has made collaboration with worst traders who supply such a fake products.

                                #flipkart has a collaboration with the worst traders who supply such a fake products

                                Flipkart has a collaboration with the worst traders who supply such a fake products

                                Flipkart has a collaboration with the worst traders who supply such a fake products

                                Flipkart has a collaboration with the worst traders who supply such a fake products

                                Flipkart has a collaboration with the worst traders who supply such a fake products
                                Flipkart has a collaboration with the worst traders who supply such a fake products

                                Flipkart has a collaboration with the worst traders who supply such a fake products

                                Flipkart has a collaboration with the worst traders who supply such a fake products

                                Flipkart has a collaboration with the worst traders who supply such a fake products

                                Flipkart has a collaboration with the worst traders who supply such a fake products

                                Do contact me at
                                [protected]@gmail.com
                                Apr 25, 2018
                                Complaint marked as Resolved 
                                Flipkart customer support has been notified about the posted complaint.
                                Verified Support
                                Mar 11, 2018
                                Flipkart Customer Care's response
                                We will revert on it.
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                                  N
                                  nikhilmittal._
                                  from Hoshiarpur, Punjab
                                  Mar 12, 2018
                                  Resolved
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                                  Resolved

                                  Address: 141006

                                  As due to too much return my acc [protected]@gmail.com is blocked i[censored] r not have ability to satisfy the customer then dont take these typ of action upgrade ur system by not saying its coustomer fault...

                                  Highly disappointed plz resolve earlier...n take immediate action on my complaint resolve unless I will claim on Flipkart for doing such typ of frauds...
                                  Your faithfully
                                  Nikhil mittal
                                  Apr 17, 2018
                                  Complaint marked as Resolved 
                                  Flipkart customer support has been notified about the posted complaint.
                                  Mar 13, 2018
                                  Updated by nikhilmittal._
                                  Plz resolve it asap
                                  Verified Support
                                  Mar 13, 2018
                                  Flipkart Customer Care's response
                                  We will revert on it.
                                  Mar 13, 2018
                                  Updated by nikhilmittal._
                                  But my issue is not resolved highly disappointed...
                                  To,
                                  Respected sir/madam,

                                  Why the Cash on delivery option deleted from the payment option, the people who dont have any idea about the netbanking and debit cards and they want phones how they pay for you.please add the cash on delivery option!!!
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                                    W.A.Momin
                                    from Ahmedabad, Gujarat
                                    Mar 9, 2018
                                    Resolved
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                                    Resolved

                                    Address: 380051

                                    I have bought a dell laptop (Dell inspiron apu dual core a6 7th gen, 3565 laptop (15.6 inch) for 19990 k from them for my personl use.

                                    When i received laptop from them, i saw that there was some problem with laptop screen. Laptop screen shows

                                    Pink/green horizontal lines. Immediately i informed them regarding my isseu. I have been talking with flipkart

                                    Customer care for more then 2 weeks and still they are dragging issue and told me you will soon get technichian

                                    Visits and then we will replace your laptop.

                                    Then after 2nd day i got a call from flipkart technitian executive and he told me contact to "dell" regarding this

                                    Issue. When i contact "dell" customer care they noted my complanits and told me you should contact flipkart to

                                    Replace your product.

                                    It's already been 2 week, still my issue is not solved by flipkart!!

                                    Really i my experiece with flipkart is very very poor! Very bad custome services!

                                    Please think twist before order through flipkart.

                                    Checkout product link :

                                    https://www.flipkart.com/dell-inspiron-apu-dual-core-a6-7th-gen-4-gb-500-gb-hdd-...

                                    More info contact me : +91-[protected]

                                    Regards
                                    Imran
                                    Contact no [+91-[protected]]
                                    Apr 11, 2018
                                    Complaint marked as Resolved 
                                    Flipkart customer support has been notified about the posted complaint.
                                    Verified Support
                                    Mar 10, 2018
                                    Flipkart Customer Care's response
                                    We will revert on it.
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                                      P
                                      Pursharth
                                      from Delhi, Delhi
                                      Mar 9, 2018
                                      Resolved
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                                      Resolved

                                      Address: New Delhi, Delhi, 110021

                                      I brought u. S. Polo shoes from flipkart in november and within no time it got cracks and its leather started to get apart in less time.
                                      Hence we have just opted for good brand but actually we haven't got much good result using the product. I got very unsatisfied seeing the poor quality under brand name u. S. Polo. We can hope that you can provide us with some solution to our problem.
                                      Apr 9, 2018
                                      Complaint marked as Resolved 
                                      Flipkart customer support has been notified about the posted complaint.
                                      Verified Support
                                      Mar 09, 2018
                                      Flipkart Customer Care's response
                                      We are sorry, we are unable to find your account details. Request you to get in touch with our customer support number[protected]
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                                        B
                                        Bishal1997
                                        from Mysore, Karnataka
                                        Mar 9, 2018
                                        Resolved
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                                        Resolved

                                        Address: Bangalore, Karnataka, 560107
                                        Website: www.flipkart.com

                                        I ordered the predator helios 300 laptop yesterday 8/3/18 from flipkart as it was on sale for women's day at rs. 59, 990
                                        Today when i tracked the order, it shows that it has been damaged during shipment.
                                        I called up flipkart customer care and informed them of the issue.
                                        I was asked to cancel the product and order it again but the price of the product has already been increased to rs. 80, 990 as it is not on sale anymore.
                                        What's the point of putting your products on sale if you can't deliver it at the displayed price. Why am i supposed to play an extra 20, 000 to get my product?
                                        I don't need a refund, i want the product i ordered for.

                                        https://www.flipkart.com/acer-predator-helios-300-core-i5-7th-gen-8-gb-1-tb-hdd-...
                                        Apr 10, 2018
                                        Complaint marked as Resolved 
                                        Flipkart customer support has been notified about the posted complaint.
                                        Verified Support
                                        Mar 10, 2018
                                        Flipkart Customer Care's response
                                        We will revert on it.
                                        Verified Support
                                        Mar 10, 2018
                                        Flipkart Customer Care's response
                                        Spoke with the customer & said the shipment is damaged in transit so requested to place a fresh order with the current offer available.
                                        Customer wanted the order in the same price, hence denied for the same & closing this case.
                                        Asking me reorder the product at the current offer doesn't solve my problem in any regard. I have ordered a lot of products from Flipkart before but this is the first time I have faced such idiotic customer service. And asking for a feedback after not solving my problem at all was just rude and disrespectful. Discount offers make no sense to Flipkart anymore it seems.
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