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Flipkart Complaints & Reviews

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Updated: Jul 15, 2026
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L
Lokesh5683
from Noida, Uttar Pradesh
Mar 26, 2018
Resolved
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Address: Gautam Buddh Nagar, Uttar Pradesh, 201301
Website: www.flipkart.com

I have purchased flipkart musicpods on 11 nov 2017. And after 4 month one side earplug is not working and warranty of this product is 1 year now i followed all the step of replacement and i have already courier of this product to warehouse but status is this.. They are not accepting the courier. And the seller name is ws retail pvt ltd. (Mahipalpur new delhi). Now flipkart arranging a call to me from seller. One day has gone lets see what happen..
May 5, 2018
Complaint marked as Resolved 
Flipkart customer support has been notified about the posted complaint.
Verified Support
Mar 27, 2018
Flipkart Customer Care's response
We will revert on it.
Please make delivery available for Mi Tv 4A at pincode 421306. I want to buy it on 27march during the flash sale. I tried it on 23march but it was showing no delivery at this pincode. So please do something. Thank-you
I am already action this company flipkart name consumer court complain raise me flipkart my refund is stuck and my account is hold and flipkart empty parsel send me and refund not send me my amount finally action this fake and fraud company
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    jeevansm
    from Belgaum, Karnataka
    Mar 26, 2018
    Resolved
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    We ordered a mosquito net but it was damaged and also not in white color length was very short we are very much disappointed about the item please send the item what we ordered otherwise we will not buy any product from your company we have already purchased so many items in online with flipkart please help us in this order. I hope you will not disappoint us once again
    May 10, 2018
    Complaint marked as Resolved 
    Flipkart customer support has been notified about the posted complaint.
    Verified Support
    Mar 27, 2018
    Flipkart Customer Care's response
    We will revert on it.
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      U
      Udayotp
      from Tiruvalla, Kerala
      Mar 26, 2018
      Resolved
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      Resolved

      Address: Palakkad, Kerala, 679101

      Sir
      I am 17/3/18 order no. 0d[protected]This are tempered glass my mobile samsung s6 edge plus, but order product are very small)
      Order no. 0d[protected]This are mobile adapter 2.1 a, but starting half an hour working then after adapter are very heat then not working)
      Please return the product change or cash back
      Udayan, ottapalam palakkad dist
      [protected]
      Mail id: [protected]@gmail.com
      Apr 30, 2018
      Complaint marked as Resolved 
      Flipkart customer support has been notified about the posted complaint.
      Verified Support
      Mar 27, 2018
      Flipkart Customer Care's response
      We will revert on it.
      Mar 31, 2018
      Updated by Udayotp
      17/3/18 order no. 0d[protected]This are tempered glass my mobile samsung s6 edge plus, but order product are very small) sir last time u talk about for cash back my account detailes, i dont no send to in which id given detailes my account number is my firm a/c Digital Way, canara bank, Ottapalam branch, a/v no.[protected], ifsc code- CNRB0000738
      I am trying to order Mi TV 4 (55') for past 10 ten days. It has been 4 sales and i am not able to place my order after clicking on "BUY NOW" because the item went OUT OF STOCK before i reach to payment options .
      The item is in my cart my username is Abhishek.
      [protected]@gmail.com
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        R
        Ram Bhavan Maurya IDipOSH, Grad IOSH
        from Noida, Uttar Pradesh
        Mar 26, 2018
        Resolved
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        Website: www.flipkart.com

        Sir,

        I had not done any pos transaction of flipkart by using my bank of india debit card on 23rd & 24th march 2018 i got a message that i have done pos transaction of rs.10999/-, rs.13365/- and rs. 6550/- on flip kart (Rupay card no.6069xxxxxxxx5744 which i have not done. Settlement to the vendor and refund the amount and if possible trace the shipping address so that we can find the fraudster.

        I tried to report the same to flip kart on their website but the domain name cs. Flipkart is not available.
        Apr 26, 2018
        Complaint marked as Resolved 
        Flipkart customer support has been notified about the posted complaint.
        Verified Support
        Mar 26, 2018
        Flipkart Customer Care's response
        We are sorry, we are unable to find your account details. Request you to get in touch with our customer support number[protected]
        Apr 05, 2018
        Updated by Ram Bhavan Maurya IDipOSH, Grad IOSH
        Order ID: IN[protected]

        Vinod Maurya (my brother) had not done any POS transaction on flipkart by using his bank of india debit card on 23rd & 24th march 2018 but he got message that he had done POS transaction of Rs.10999/-, Rs.13365/- and Rs. 6550/- on flip kart by his rupay card no.6069xxxxxxxx5744 but he had not done any shoping even he is never using his card for any payment. Please make refund as per followings transection details -
        [[protected] ₹ 6500/-] bdipg/lb[protected]/flipkart
        [[protected] ₹ 10999/-] bdipg/lb[protected]/flipkart
        [[protected] ₹ 13375/-] bdipg/lb[protected]/flipkart

        Settlement to the vendor and refund the amount and if possible trace the shipping address so that we can find the fraudster.
        It is already notified to flipkart but they didn't take any action
        Hi
        As per your comment on same day I had discussed to customer care executive she said that "you will get related information on 28- March 18 but still no any information. Please make refund as per Followings transection details -
        [[protected]] BDIPG/LB[protected]/FLIPKART
        [[protected]] BDIPG/LB[protected]/FLIPKART
        [[protected]] BDIPG/LB[protected]/FLIPKART
        still there is no any response from flipkart teamn
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          A
          Abhilash H C
          from Bengaluru, Karnataka
          Mar 26, 2018
          Resolved
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          Resolved

          Address: Bangalore, Karnataka
          Website: www.flipkart.com

          I had made purchase on flipkart's big billion day sep 21st 2017 for a dslr camera with order id - od[protected] for an amount of rs 43490/-.
          The transaction was done via phonepe wallet. I cancelled the order on the same day as i was in no need of such expensive dslr as i am a beginner. Flipkart says the refund was reversed to my phonepe wallet but it is not done till now.
          If i raise an issue, they simply say it was reversed to my phonepe wallet and provide the email id of phonepe without any transaction/reference id which can track that reversal and simply close my ticket without any proper resolution.
          Apr 26, 2018
          Complaint marked as Resolved 
          Flipkart customer support has been notified about the posted complaint.
          Verified Support
          Mar 26, 2018
          Flipkart Customer Care's response
          We will revert on it.
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            R
            Rajesh m u
            from Mumbai, Maharashtra
            Mar 26, 2018
            Resolved
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            Resolved

            Dear team
            I am booked the mob on 23/03/2018

            I am ordered infinix hot s3 with exchange, but order delivery time the executive tolled the exchange not possible. But i am order the mobile with exchange and emi offer, now loss my emi charges from my bank and loss of my all datas from my old mobile,
            I am willing to pay the amount. I need the mobile today. Please help. Already i am loss my all datas and contacts from my old mobile,
            My order id-od[protected]
            May 3, 2018
            Complaint marked as Resolved 
            Flipkart customer support has been notified about the posted complaint.
            Mar 26, 2018
            Updated by Rajesh m u
            I am Trusted with Flipkart, please solve my present issue, this depend my career, this is year ending Closing time .please help asap
            Verified Support
            Mar 26, 2018
            Flipkart Customer Care's response
            We will revert on it.
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              T
              Tinimandal
              from Delhi, Delhi
              Mar 26, 2018
              Resolved
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              Resolved

              Address: Gurgaon, Haryana

              I returned an item to flipkart on 17march 2018. And got a message that they are processing refund for the order. But till now i didn't get the refund. I have called several times to customer care and they are saying that from there end refund is completed. I have complaint through mail as well but didn't receive any proper response. These people are just fooling customers.
              May 2, 2018
              Complaint marked as Resolved 
              Flipkart customer support has been notified about the posted complaint.
              Verified Support
              Mar 27, 2018
              Flipkart Customer Care's response
              We will revert on it.
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                N
                Narasimha acharyulu
                from Hyderabad, Telangana
                Mar 25, 2018
                Resolved
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                Resolved

                Address: Anantapur, Andhra Pradesh, 515001

                Sir,
                On 23.3.2018 at about 11.30 i have received my order id od[protected]. I gave order for kanak (Shree sugandh) incense sticks only. But you have sent another incense sticks. I know kanak sticks smell. Previously you have sent also. But that received incense sticks are not kanak. Shree sugandh cheating me. There are so may on line shops are there, i am very confidence of your fliplart/com.in this connection, i want to return the incense sticks and arragne what i asked (Kanak). Please intimate me.
                N. V. Narasimha charyulu
                Pa to general manager telecom
                Anantapur.
                May 10, 2018
                Complaint marked as Resolved 
                Flipkart customer support has been notified about the posted complaint.
                Verified Support
                Mar 26, 2018
                Flipkart Customer Care's response
                We will revert on it.
                Verified Support
                Apr 05, 2018
                Flipkart Customer Care's response
                Customer raised complaint regarding wrong product received, we have interacted with customer and informed that seller has already processed one time replacement if again issue seller will be processing request for refund. Customer not willing for it hence closing the case from our team
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                  S
                  Sai Shanmukha Varma
                  from Bengaluru, Karnataka
                  Mar 25, 2018
                  Resolved
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                  Resolved

                  Address: Bangalore, Karnataka

                  My email id :[protected]@gmail.com
                  Mobile number: [protected]

                  And my problem is i am unable to update my password.

                  Last few months my account not opening. I used my old username and password. But it was not opening.

                  Then i used forgot button and then received code.

                  Entered the code successfully.
                  After that it was asking please set a new password.

                  Then i entered new password. But it was showing "unable to update new password please retry".

                  That is the problem i am facing so please solve my problem as soon as possible.
                  May 10, 2018
                  Complaint marked as Resolved 
                  Flipkart customer support has been notified about the posted complaint.
                  Verified Support
                  Mar 26, 2018
                  Flipkart Customer Care's response
                  We will revert on it.
                  Thank you
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                    R
                    Raisecomp
                    from Bengaluru, Karnataka
                    Mar 25, 2018
                    Resolved
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                    Resolved

                    Address: 560054

                    I have requested for the return of the phone which i recently purchased on 22-mar. I raised the request for return on the date of 25th. But the request is rejected without even notifying me by the considering f techie visit fake confirmation about the resolution. My product has battery draining issue as well as takes long time recharge the battery (5-6hrs). Customer care people are not ready to listen to customers. They talk only about their policy. This is really frustrating. It is an indirect force to a customer to use a faulty product. It is all in their blaming game (Seller rejected, techical issue etc)
                    May 5, 2018
                    Complaint marked as Resolved 
                    Flipkart customer support has been notified about the posted complaint.
                    Mar 25, 2018
                    Updated by Raisecomp
                    One more thing to say that every time from flipkart customer care calls and asks about the problem what I have. Not sure why are not they maintaining a proper case record.
                    Verified Support
                    Mar 26, 2018
                    Flipkart Customer Care's response
                    We will revert on it.
                    Mar 26, 2018
                    Updated by Raisecomp
                    Please guide your customercare team to behave in ethical way. I am keep on asking to pronounce my name properly. Still He repeats and irritate me . Is this is the way that you guys coordinate with customer.
                    Verified Support
                    Apr 01, 2018
                    Flipkart Customer Care's response
                    Customer has raised the issue with regards to the defective product as we have interacted with the customer and we have escalated to the relevant team and we have arranged for the technician visit and the issue has been resolved and requested customer to visit Authorize service center hence closing the complaint from our end
                    I am not sure why you guys are keep on extending the date. First I was promised that the issue will get resolved by 27th March.Now I have received the email that it will get resolved by 29th March. What kind of service is this.
                    Raisecomp's [Complaint's author] reply, Mar 26, 2018
                    This is how the time has been taken and finally 10 days period will be over.
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                      R
                      Rahul Patel666604
                      from Morbi, Gujarat
                      Mar 25, 2018
                      Resolved
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                      Resolved

                      Address: Panchmahal, Gujarat, 389330

                      Order id: 0d[protected]
                      Date : 20th march 2018

                      I was order brother inkjet pro single color ink (Black) on 20th march 2018. And flipkart give me some not reliable different product and different color ink instead of brother ink. So i call and return this item on 22th march 2018 and seller give me for second time give me different product. Than i complain in flipkart. So he told me we give you refund. Means flipkart show some item and give different item. Please show this below different item
                      May 3, 2018
                      Complaint marked as Resolved 
                      Flipkart customer support has been notified about the posted complaint.
                      Verified Support
                      Mar 26, 2018
                      Flipkart Customer Care's response
                      We will revert on it.
                      Verified Support
                      Apr 01, 2018
                      Flipkart Customer Care's response
                      Customer raised a complaint that he received a different product.

                      Return and refund is completed. However, customer doesn't want to speak over the phone. Email sent to the customer confirming the same. Information provided, closing the case.
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                        K
                        Kongu Mahan
                        from Madurai, Tamil Nadu
                        Mar 25, 2018
                        Resolved
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                        Resolved

                        Address: 641044

                        I need to return the product i purchased through flipkart. The shoe i bought was not good and doesn't fit me. I tried to return the product but it is not taken back although i had the bill with me. I need flipkart to take immediate action on this. Im completely out of my satisfaction with flipkart nowadays with these kind of response. Hope this will be taken into consideration as soon as possible
                        May 9, 2018
                        Complaint marked as Resolved 
                        Flipkart customer support has been notified about the posted complaint.
                        Verified Support
                        Mar 26, 2018
                        Flipkart Customer Care's response
                        We are sorry, we are unable to find your account details. Request you to get in touch with our customer support number[protected]
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                          A
                          AJMAL BABU K
                          from Chennai, Tamil Nadu
                          Mar 25, 2018
                          Resolved
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                          Resolved

                          Address: Chennai, Tamil Nadu, 603103
                          Website: Flipkart

                          I bought an acer nitro 5 gaming laptop paying 55000 rs from flipkart. I received a faulty product and i requested for a replacement. Day before yesterday received the replacement and the screen had black and white spots on the screen. I really don't want to continue following up this anymore i called the customer care for 5-6 times yesterday. All of them agreed to put a refund. And every single time, it got rejected by the seller. I don't know if the amount is not that big for the seller. For me it's a huge investment and i need to get my money back. Please help me out with this here.. Or else i might have to seek legal help.
                          Thank you
                          Apr 26, 2018
                          Complaint marked as Resolved 
                          Flipkart customer support has been notified about the posted complaint.
                          Mar 25, 2018
                          Updated by AJMAL BABU K
                          Now my access is blocked to know the status of the product. Really disappointed by the service

                          Verified Support
                          Mar 26, 2018
                          Flipkart Customer Care's response
                          We will revert on it.
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                            E
                            Eishan Agarwal
                            from Jaipur, Rajasthan
                            Mar 24, 2018
                            Resolved
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                            Resolved

                            It was so embarrassing that the book i purchased cost me higher than the printed one. They charged me rs. 545 (500 for book and 45 rs. For delivery charges) and when i opened the packet the books costs 460rs. I was shocked how they can charge sum of money above the mrp. From that point i returned the order and file a complaint against this company.
                            Please look out this issue.
                            May 10, 2018
                            Complaint marked as Resolved 
                            Flipkart customer support has been notified about the posted complaint.
                            Verified Support
                            Mar 26, 2018
                            Flipkart Customer Care's response
                            We will revert on it.
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                              J
                              Jakxjumbo
                              from Indore, Madhya Pradesh
                              Mar 24, 2018
                              Resolved
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                              Resolved

                              I have place the order macroman m-aeries men's trunk from the flipkart company which is not delivered by the courier services on their given time. And it has been returned. There was a lot of trouble for me. This has happened through ekart courier services. And he has added no response from customer's tagline. While this has not happened. This means that strict action should be taken.
                              May 8, 2018
                              Complaint marked as Resolved 
                              Flipkart customer support has been notified about the posted complaint.
                              Verified Support
                              Mar 26, 2018
                              Flipkart Customer Care's response
                              We will revert on it.
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                                B
                                Brahmaraj Rathod
                                from Mumbai, Maharashtra
                                Mar 24, 2018
                                Resolved
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                                Resolved

                                Address: 400081

                                I have bought skull candy earphones from you site on the date[protected] and they have one ear warranty. And now one of the ear piece have stopped working the voice is audible only from one ear piece!!!. What should i do now. It was working till now and then i was not using it for five minutes and afterwards when i played a video it stopped working the audio is audible only from one ear piece
                                May 7, 2018
                                Complaint marked as Resolved 
                                Flipkart customer support has been notified about the posted complaint.
                                Verified Support
                                Mar 26, 2018
                                Flipkart Customer Care's response
                                We will revert on it.
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                                  A
                                  akrthod
                                  Mar 24, 2018
                                  Resolved
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                                  Resolved

                                  Website: Flipkart.com

                                  Bought two honor 9 lite on 14th of march, 2018 which where delivered on 15th of march, 2018. When we tried to setup both phones we noticed that one of the phone had yellow display and submitted a request for replacement on 16th of march, 2018 on flipkart. The return was first rejected and after we called the customer they setup an service visit at our place. The technician came at our place on 20th and told us that it is hardware issue and cannot be resolved by troubleshooting and we should request flipkart for replacement. There was a replacement showing on our flipkart account which was supposed to be delivered on 21st march, 2018 but it was cancelled after the visit of the technician. When we called the customer they told us that the technician had marked the problem resolved and hence the replacement was cancelled. They told us to visit service centre to which we denied because it was newly bought phone and we wanted a replacement and not serviced phone. They told us we will be contacted by an senior executive before 24th march, 2018 and we still await his call.
                                  Apr 3, 2018
                                  Complaint marked as Resolved 
                                  The social media team called us and understood the problem and emailed us for our bank details and we received the refund.
                                  Flipkart customer support has been notified about the posted complaint.
                                  Mar 24, 2018
                                  Updated by akrthod
                                  The senior executive called to tell us that we are sorry and this is manufacturing defect please go to nearest service centre. If new phones have manufacturing defect flipkart should take the responsibility of getting it replaced then telling customer to go to the nearest service centre.
                                  Mar 24, 2018
                                  Updated by akrthod
                                  https://youtu.be/sRNBCjm5UIY Kindly see the video showing difference.
                                  Verified Support
                                  Mar 26, 2018
                                  Flipkart Customer Care's response
                                  We will revert on it.
                                  Mar 26, 2018
                                  Updated by akrthod
                                  Your people sent a technician visit again today 26th March, 2018 the same technician which has visited previously and He wrote “Yellow display issue = step 1 completed had physicaly check this phone with all functional test but found yellow display found which is completely hardware issue ( company manufacturing limitations found ) customer is happy with this product so right now issue resolved customer not happy” and again Flipkart cancelled my replacement.
                                  Verified Support
                                  Mar 28, 2018
                                  Flipkart Customer Care's response
                                  We would like to inform you that we tried reaching on [protected], [protected] and [protected] but we were not able to reach you. We have sent an mail in your registered email Id: akash.[protected]@hotmail.com, if you want us to reopen the case, kindly revert on the same mail.
                                  Mar 28, 2018
                                  Updated by akrthod
                                  We have already replied to the mail
                                  Mar 30, 2018
                                  Updated by akrthod
                                  Seriously what you people trying to do you email us asking for bank details for refund on 29th March, 2018 and confirm all details on 30th March, 2018 sent us a refund approval mail and then next moment we have an refund cancellation mail. What is happening?
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                                    A
                                    Aakash@1214
                                    Mar 24, 2018
                                    Resolved
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                                    Resolved

                                    Address: New Delhi, Delhi, 110091
                                    Website: Flipkart

                                    I have ordered redmi note 4 mobile through online on 14 march 2018 and received the same by 17 march 2018.
                                    After starting the phone i found that hanging problem in device. So immediately thought to return the same. But through flip kart not able to return. So i have raised the complaint through flip kart. But they told for device related issues contact service provider and no replacement will be there. But in that seller policy the seller has mentioned that for damaged product 10 days replacement is available. My device not working properly. So it may be damaged product only. My problem not yet resolved. Please help
                                    Apr 26, 2018
                                    Complaint marked as Resolved 
                                    Flipkart customer support has been notified about the posted complaint.
                                    Verified Support
                                    Mar 26, 2018
                                    Flipkart Customer Care's response
                                    We will revert on it.
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                                      O
                                      Om Lachake
                                      from Mumbai, Maharashtra
                                      Mar 24, 2018
                                      Resolved
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                                      Resolved

                                      Website: www.flipkart.com

                                      I got a faulty/ damaged product on 19th of march around 4 pm, so i called the customer care and told them about this and they arranged a pickup or a replacement for, i don't know what they did, they also told me the product will be replaced till 22nd march, but what actually happened is the pickup guy arrived at my house at 6 pm at the same day of delivery and also told us that it will be replaced soon. I wasn't home at that time, my mother thought that he was the guy who was here to replace it, so she gave it and took her sign and left. On 21st march the guy arrives for the delivery of the new product. He asked for the old product and as i told him that it has been picked up, he told that none of our guys picked that up and also we weren't told as such. The customer care says that they called head of the delivery company and checked the details that if the product picked up. The head guy said that we did not pick it up. Now, if the replacement request call was just between me and the customer care and the delivery guys, who else would know that i requested a pickup or a replacement. The guy who was here for the pickup, as my mother told me, had a shirt on with a "... Kart" that means the guy was from some delivery company and he did not report to his headmaster. Love the way the people work, and the way they say that i should check again with the guy who picked up. Who other than the people in the system would know this much information and reach at the exact time when the complaint was registered. Thanks customer care for this support, never willing to buy something online again!!!
                                      Apr 29, 2018
                                      Complaint marked as Resolved 
                                      Flipkart customer support has been notified about the posted complaint.
                                      Verified Support
                                      Mar 26, 2018
                                      Flipkart Customer Care's response
                                      We will revert on it.
                                      Verified Support
                                      Mar 27, 2018
                                      Flipkart Customer Care's response
                                      Customer raised a complaint about pick up issue, we interacted with the customer apologies for the issue and escalated the issue to the concerned an informed product was not picked up from our courier service provider hence closing the complaint from our end.
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                                        E
                                        Earnrupy Com
                                        from Mumbai, Maharashtra
                                        Mar 24, 2018
                                        Resolved
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                                        Resolved

                                        Website: affiliate.flipkart.com

                                        Hi team,

                                        I am promoting flipkart using their affiliate program. I am new to it and i have one pending payment for my account. Despite of providing all necessary documents, the account is still not verified. Also am unable to haven't received any response from them. Could you please help me with this.

                                        I dont know what they are actually doing, they didn't reply to me after dropping too many mail.

                                        I was promoting their website by producing many traffic to their website.
                                        But they are not verified my account due to this i didn't get any pay from flipkart company.

                                        Thanks and regards
                                        Naresh
                                        Apr 30, 2018
                                        Complaint marked as Resolved 
                                        Flipkart customer support has been notified about the posted complaint.
                                        Verified Support
                                        Mar 26, 2018
                                        Flipkart Customer Care's response
                                        We are sorry, we are unable to find your account details. Request you to get in touch with our customer support number[protected]
                                        Mar 26, 2018
                                        Updated by Earnrupy Com
                                        Are You mad,

                                        I am not talking about flipkart order.

                                        I am talking about flipkart affiliate.Please find below link for it.
                                        https://affiliate.flipkart.com.

                                        I dont know how your major staff doesn't aware of flipkart affiliate.

                                        Pls find my details
                                        Registered Email ID: earnrupy.[protected]@gmail.com
                                        Tracking ID: earnrupyc
                                        Mar 31, 2018
                                        Updated by Earnrupy Com
                                        any status on it???
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