Flipkart Complaints & Reviews

Want to buy mi a1 (Black, 64gb). But from one week it is out of stock in flipkart. Please refill the stock so that we can buy such an amazing phone. It's very urgent. Or please provide me an unit of same. I trying from 1

I want to buy mi a1 (Black, 64gb). But from one week it is out of stock in flipkart. Please refill the stock so that we can buy such an amazing phone. It's very urgent. Or please provide me an unit of same. I trying from 1...

Details of the disputed amount.
Name - ullas raj r s
Transaction dt. 19.01.2018
Transaction amount. 79, 069.00
Disputed amount. 79, 069.00
I have not received any goods against the amount and my sbi credit card
No. [protected], had been debited
Withough information. The any person / company had been done cheating by me. Please credit / refund the above amount. You had taken up the matter with against me. I am going to higher authority. I am working in havells india private limited in kerala. The matter is sending to fiu deptt new delhi against you. The related goods have not received and not purchased any items through online transaction.
Didn't ordered anything from the above mentioned site, but they taken cash from my credit card
The given are the details that given by sbi bank
Rf - vt[protected]
Bankcode - 051223

I orders a power bank (Lionix 15000 mah power bank (Blkq0001, blk15000mah) (Black, lithium-ion) and your company give me the same product but that is a defective product. Then i requested to replacement after 5 days (March 3-2018) the company replaced the product. But that is not actuallt my ordered product. The product packing only lionix produnt, product is maxim product. I gave refunded option

This is too bad customer service from you. How i order again through your site.

Return id:
[protected]

By jamsheed
[protected]
[protected]@gmail.com

I have purchased so many products from flipkart, since 1 month my account is deactivated by flipkart, still i am unable to login to the flipkart, they blocked my account without any proper intimation, i requested so many times but there is no response, i have so much of old data in my account, i want reactive my account, as soon as possible.

My email id is [protected]@gmail.com

Sir
I wish you to raise the issue of improper marketing techniques used by flipkart.
So that the bona fide customer could get aware about such poor marketing tactics and compel flipkart to provide better consumer service.
I am sending you the text that i have mailed to flipkart.
"sir
I had placed an order of philips trimmer qt4011/15 on 26th feb 2018 for rs1499.
I had contacted flipkart customer care on 1st mar when the product was not yet dispatched by the seller and the executive assured me that the order is approved and confirm and will surely be dispatched.
But today i. E. 3rd mar i received a mail that the product has been cancelled due to limited stock.
I had a talk with one of senior executive today vikas and he was continuously saying sorry and didn't come out with any solution.
A regular bonafide customer with a very long association with flipkart like me feels very cheated by this fraudulent technique of marketing by lowering the price and then not delivering product even after it is confirmed and wasting my 6 days without any information about cancellation even on call on 1st mar.
I request you to kindly refer to todays call with mr vikas and come out with a solution by offering the same product on the same price otherwise i will definitely take up the isse to social networking and it may have adverse effect on reputation of company and it definitely comes under fraud.

Waiting for an early reply."

I request you to raise the issue.

Hoping for a early and positive reply

Samyak bhandari

Order date fri, feb 23rd '18 and delivery datemon, feb 26th '18 thi lekin aj 3-3-18 ho geyi lekin avitak meri product delivery nehi hua? Me customer support pe call kiya usne bola ke within and one working day me mil jayega. Lekin aysa bolke meri product bahut delay ho geyi. Me refund chata hu lekin bo bola ke aj mil jayegi. Lekin aj aj karke avitak nehi mila. Me to parisan ho geyi hu flipkart ko service me. Flipkart is fraud.

Flipkart is doing black marketing on redmi note 5 pro flash sale... Koi v product 5 second me out of stock nhi hota hai or bo v 2 times...22 and 28 feb me esa hin hua redmi note 5 ka v... Cart me ja kar v out of stock ho rha hai... Olx mein ek ek jan ke pas 30 40 mobiles kese ate hai jab ki hum logon ka ek v book nhi hota.. Millions phone bas 5 sec. Me hin kese book ho jayenge.. Type karne k liye to kam se kam 7 8 sec lagenge... Kuch to gadbad hai isme... Ye achi bat nhi he flipkart black marketing karta hai... Is issue ke regarding flipkart ko kuch karna chahiye because customer ko problems ho rha hai.. Bahut sare logonko ye problem ho raha hai.. We need a solution regarding this issue

This is my second time m writing to u because no issue has been resolved till now. Still getting the same fake calls n fake updates but no proper answer or genuine reason why it's getting delayed. Now this is heights o[censored]nprofessionalism. M feeling like i have done a big mistake buying this phone from flipkart. I have also recieved a call from ur side assuring that my issue will be solved by today but again flipkart has delayed the tech visit for no reason as they have been doing till now. I request you to please look into the matter very seriously as m getting fed up and frustrated now because of their irresponsive behaviour and unprofessionalism.in my flipkart app it's showing refund request has been approved but today an executive has called me up saying my tech visit has been delayed to 5th march for no reason. It has been happening to me since more than 15 days now. Its really frustrating. Kindly help me solve my issue as soon as possible.

During the 2nd flash sale of redmi note 5 pro mobile has been added to my cart but immediately before my payment it has shown out of stock.

I am not at all happy with your service. Because once the item was added to the cart how can it be added to some other one to purchase.

This is complete cheating of customers.

Please do the needful
Registered email: mukul. [protected]@gmail.com

Dear sir i would like to cancel my order of ntse book written by anand kumar for 10th class for muskan d/. Data and a palatable jhajjar 124103 becausee serious problem. Please cancel my order. My order number is od[protected]. After make order of my producf i have find this is availble in my stock so i can not purchage a new this. Please cancel my order because i have that product already. Please after cancelling my order please give me a massage on this number [[protected]or[protected]]. I shall be thankful for you regarding this.

I purchase a lg 43 inch tv which got delivered to me on 21st of april. They promised that free installation will be done by 24th of feb. Its more than 10 day., and whenever i call their customer care they arte very rude and warn me not to call. They are not doing the installation and my tv is kept without being used.

Very irresponsible company with illiterate people sitting in the customer care who don't have the basic sense of how to talk to customers

Hi team,
On feb 26, 2018 i received a text that showing the deduction of amount rs12, 399.00 in flipkart withdrawl my amount through hdfc bank mctf transaction... I didn't done any transaction on my hdfc debit card no. ([protected]) through flipkart.. But i done transactions on december month 2017 in big billion days... So refund my money..
... Kindly check it... Hence i request you to resolve the problem as soon as possible..
Regards
Reddy gopal,
[protected],
Nandu543. [protected]@gmail.com.

Worst experience ever,

I have ordered a philips trimmer which was around 1600 and there was an offer of it for 1050rs. I have been waiting for my order for around 6 days and they have cancelled it even without informing.

Are they really kidding me?

If you cant sell product on offers, dont you just put it in that way.

Such a # experience.

#important #beaware #fraud #iphone7

Hello dear friends,
This is an important post, read it so that you do not fall prey to #flipkart

Pn: #ajtak #zeenews

I will ensure no customer faces this ever, what i went through, if #flipkart doesn't launch a compensation policy and penalize itself for such harassment and frauds - then if it requires me to take this with the pmo/consumer, court i will.

I await response from #mrsachinbansal, he would also be reading the numerous reviews and may be this is also just another one for him..

Yesterday, was a busy day for me with back to back meetings. The ekart executive called me for delivery of my first iphone, i was excited, i told him to allow sometime as i wanted to take back up of my data (The one i planned to exchange)..
I quickly completed that and reset the phone to factory setting.. I went downstairs to collect my order.. The courier guy checked my phone and asked for payment. I insisted if may be i can check the packet first but he said that's against the policy, as i have earlier also shopped with flipkart.. For product as big as a tv, i ended up swiping my card.. But amount was big so i quickly opened the packet before the courier guy leaves.. It was lunch hour and so this common place where all courier guys sit to deliver products was quite surrounded by the employees of multiple companies in the sez. I shouted soap, shocked.. The courier guy looked at me and immediately called his boss.. The boss initially told me that the transaction would be reversed however refused later. Meanwhile i called the flipkart my trusted online parter who did not trust me at the time i most needed them..
1. The executive said your complaint is taken and only post investigation can we decide to refund or not by 3rd march
2. Reena the sr. Executive was connected who told me that nothing can happen right now. I insisted and said the ekart guy is here please confirm from him, she spoke to him for 2-4 mins but refused to take immediate action instead told me i can proceed with police complaint.
3. I requested to connect me to her manager who was connected after a while.. But told me that he can only raise the complaint and cannot assure refund because he is not from logistic team.. I requested him to support but all went in vain..
4. The courier person was there in the premises where i waited for 3 hours for a call back.. But no one was concerned..
5. I had not even done my breakfast, it was already 3.. When i went back to my seat.. Missed some imp. Calls and meetings too..

In all this mess.. I became a centre of attraction as people were clicking the delivered soap packet, making multiple videos etc., some telling me my mom had a similar experience like this last week, some saying flipkart is in losses so it's their new strategy, and i was a sorry figure.. Totally embarrassed.. Silently feeling the pain of money gone.. Helpless

Meanwhile i receive a call from mr. Vithal who tells me i will get the product replaced in 24 hours and no refund because of seller policy.. I still sighed relief, though i was only looking for refund.. Something is better than nothing.. I asked him if the quality of product would be assured.. He replied - madam you can't expect guarantee in online shopping * twice he mentioned that.. I was stunned..

I was called to police station to register a complaint.. My first experience.. All alone.. It was a bad experience and wrote my complain which i have taken back now..

Finally i received a call from my relationship manager from flipkart who made sure my refund was in place - thanks..

In all this, no fault of mine i lost 8 productive hours.. Loads of stress.. Embarrassed.. So much of harassment..
It took me seconds to choose flipkart for this big transaction.. And it took no time for flipkart to tell me wait till 3rd march, proceed as you like, we don't know if you are right.. No trust even when ekart guy is evident of the situation..

I am glad i got my refund.. But when i inquired about how do you compensate for this harassment and all i went through reply was we do not have customer compensation policy - oh really, well then may be its customer biasness..
I asked can you let me know post your investigation where and what went wrong.. Sorry that's out internal process..

Is this all a loyal customer can expect?

They are not ready to compensate me for the mental harassment.. Please help!!

I ordered redmi 5a in flash sale at 12 noon on march 1st but flipkart automatically cancelled my product. My order id "od[protected]". My mail address [protected]@gmail.com and my name trinadh. How can flipkart cancel my order without intimation. I need help towards my order. They are saying that due to high demand your order has been cancelled. So i want help to deliver my product

My account has been deactivated for no reason.
When i mailed them and asked them my account was deactivated they told me that i had returned many of their products, which i never did.
Hardly 3-4 products i might have returned in 3 years.
So i would like to activate my account.
My account details
Email id - [protected]@gmail.com
Phone number-[protected]

Hello sir, i ordered redmi 5a from flipkart. Order i'd (Od[protected]. Ekart logistics kabhi bhi time par delivered no karta product. And maine order kiya meri saari deatails. Or mera product three days se out of delivery dikha raha. Na koi coll aaaya or na kuchh. Bas msg aaya tha or usme koi number bhi ni tha. Or flipkart baale kah rahe hai ko doosra order place kariye. Ab mai kaha se karu order. Gift tha bo. Koi action bhi ni le rahe flipkart baale. Koi to solution deejiye... Esa those hi hota hai. Mai one month se kah raha sir ekart ko mat deejiye koi bhi product mere liye. But aaaj ye ho gaya. Tell me flipkart. Bekaar service... Worst worst

Sir/madam,
Flipkart send me a jeans with different brand, i ordered a killer jeans. My flipkart order id:-od[protected]. Now they are not picking up the flipkart package from me and when i called them they said that there team will send me a mail which i have to reply, but still there is no mail after 24 hrs completed. Please help me i want my money refund. Help me!!

I Had ordered for Oppo f5 on 24th feb, (OD[protected] ordered was supposed to deliver on 26th Feb, I had waited all day but ordered did not cam neither any call, when myself called to flipkart and check the status they says it has been misrouted in same city and this will come on 2nd march only, since I not available in Goa on 2nd march, I had cancelled the order the order and request for refund 18.7k to my cc, I had received email from Flipkart stating that I can place another order and this time they this mistake will not repeat from their site. based on that I had ordered again 4 items since delivery date was before 1st march.

Order detail-

1. OD[protected] Delivery date was 26th feb, Misrouted, (I had to cancel and re-order, so than I can get new order on time as promised by flipkart) .
2. OD[protected] Delivery date 1st march - Misrouted
3. D[protected] Delivery date 26 feb, Misrouted
4. [protected] Delivery date 28th feb- Misrouted
5. OD[protected] Delivery date 1st march - Misrouted

My all item I ordered is mistouted, I called customer care to check what is wrong on my address, however everything is correct and this just near to Panjim Hub.

I had not received my single order on time and flipkart is charged my 38k on my card.

No one is giving correct info, customer care team said to wait for 2 days than you see yourself. if it’s coming in 2days than I may cancel the order and get refund after 7 days, this is totally unethical behaviour.
this was great response by Flipkart customer care team.

This is Holi festival people are going there home town to celebrate with family, as I am from not so rich, I had order some Holi gift for my family members with my savings.
Now flipkart had spoiled my most awaited festival because of their carelessness.

If flipkart cannot deliver the things so I had asked customer care team for immediate refund, since the money which kept to buy Holi presents Flipkart is holding it now they said me wait for 7 days as per process, ( if you follow the process than why my item not delivered to my doorstep as per process)

I had requested to customer care that I am not going to be in Goa on after 1st march, this is the reason i had selected the item which deliver on my appropriate date. I had request them to give me at least courier company address, so that I will go myself and collect it before 1st March, so I can Go my hometown on 2nd march.

Panjim is just 20 minute distance from my address, where Courier company located, customer care team told be very clear ‘’ we cannot do anything’’ ( it means I spend my money on flikart shopping was a biggest mistake)
what is use of having my refund after festival get over.
what is the use of getting item delivered to my address when I am not there.

if flipkart cannot deliver the things on time than make sure to mentioned in your website very clear that it may take 2 -10 days, not just 2 days. this is cheating and flipkart customer care team is useless. they cant contact seller, they can’t contact courier, they can’t contact even me when I asked them to update me, Flipkart customer care team don’t have rights to make outgoing calls.

I had asked to escalate this Misrouting issue of all my individual items to seniors management, I had been transferred to manager and super wiser Prashant and shanti, both are useless, they did not do anything for faster delivery. accept making some hidden note which not one bother to read and see.

on 28th Feb at 10.30pm, I had customer support, I had told them that last time my order was misrouted so I had to cancel and order again to get on time before 1st march, they had told me ‘’ do not worry this time it will not happened’’ I told her to contact seller and courier company or make a strong note, not to misroute my item this time .
Now next day on 1st march I see the status order again misrouted, your customer care team are really useless they don’t help any customer and they don’t take ay actioned even we share all issue with them.

Not 1, total 5 item is misrouted on same city, and it happened only with me, 5 times.

I need explanation, why Flipkart has done this to me, spoiled my Holi presents and wasted my time writing all this issue, this not supposed to exist you flipkart has taken action when I called and inform them a day before.

My complaint number – IN[protected]