Flipkart Complaints & Reviews

Address: Thane, Maharashtra, 401305

Website: Flipkart

We have been waiting n waiting to receive our orders but the it never arrives and then flipkart sends a msg saying parcel was not received by the customer. This is a sheet lie. I[censored] don't have the products say it will be delivered later but don't put the blame on the customer. Be honest in your dealings flipkart we are not fools sitting at this end to reject our own orders. Pls send our orders immediately.

Apr 9, 2018

Complaint marked as Resolved

Flipkart customer support has been notified about the posted complaint.

Mar 09, 2018

Updated by Dalibhai Also Other Orders r facing the same issue.
Order ID : OD[protected]
Order ID : OD[protected]
Order ID : OD[protected]
Order ID : OD[protected]
Order ID : OD[protected]
Order ID : OD[protected]
Order ID : OD[protected]

Pls deliver all these goods urgently.

Verified Support

Mar 09, 2018

Flipkart Customer Care's response We will revert on it.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: Kolkata, West Bengal, 700156

Website: Flipcart

I have ordered for hexagon shelves. For which FLIPKART have sent all broken pieces of shelves. Now they are not refunding my money. They told us that they ll replace it . Now its working days for all o[censored]s. We ll not be available at all point of time. So we have requested them to pickup the product on sat sun... They are dening againn.. its such a harrasement for us to coordinate things with online shopping .

Apr 10, 2018

Complaint marked as Resolved

Flipkart customer support has been notified about the posted complaint.

Verified Support

Mar 10, 2018

Flipkart Customer Care's response We will revert on it.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: 560034

Website: www.flipkart.com

Flipkart closed my account without any prior intimation to me. Not only this if flipkart was about to close my account then the company should cancell my open order also rather then shipping it. As a result of which flipkart shipped my open order which were reebok flexweave shoes rather than cancell it ans also close my account which is [protected] without any prior intimation. Now i am unable to return the reebok shoes so received which have size issue and fall under flipkart assured policy. The shoes are amounting rs 9999 which is a huge amount for me.

Kindly look int the matter and direct flipkart to either unblock my account or arrange the return pick up of the shoes so received after blocking of my account having user id [protected].

Apr 21, 2018

Complaint marked as Resolved

Flipkart customer support has been notified about the posted complaint.

Mar 09, 2018

Updated by 9avneet I have called so many times to flipkart but they are not arranging the return pick up of the order id OD[protected]

Verified Support

Mar 09, 2018

Flipkart Customer Care's response We will revert on it.

Mar 10, 2018

Updated by 9avneet kindly allow me to access my account for a sometime...then you can again block it...else arrange the return pick up of the order i purchased from you which got me delivered yesterday and is still under flipkart assured return policy...

Mar 10, 2018

Updated by 9avneet one of my order purchsed from flipkart has became defective. As the item is under manufacturer warranty i need the bill of the same on the demand of the brand service center.

Threfore your are requested to either allow me to access my account so that i can get the details of the order otherwise araange the same from yourside.

Regards.

Mar 11, 2018

Updated by 9avneet You asked for patience for about 24 hours which have been passed away but my problem is still not solved ...i visited reebok service outlet also but they did not consider my request and asked me to return the shoes to flipkart only as these fall under flipkart assured return policy...therefore it is requested to you that kindly arrange the return pick up of the same at an earliest.

Mar 11, 2018

Updated by 9avneet You asked for patience for about 24 hours which have been passed away but my problem is still not solved ...i visited reebok service outlet also but they did not consider my request and asked me to return the shoes to flipkart only as these fall under flipkart assured return policy...therefore it is requested to you that kindly arrange the return pick up of the same at an earliest.

Mar 14, 2018

Updated by 9avneet kindly unblock my account so that i can buy some products from you as these are not available in local market and any other website

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Flipkart had cancled abot 7 -8 orders of min. And whn i cntct th m thy sttes that seller has cncld wtht any rsn.. Thy always do rfnd i have prchsd nikon cmra in sale but aftr few hour instead of processing the order rqst sllr has cancledthe ordr. And rfnd the remaning amnt.. Its a fraud with me.. And i claim on flipkrt rgrdnng this either acpt my rqst and prvd thr rdct or else meet at consumer court

Apr 23, 2018

Complaint marked as Resolved

Flipkart customer support has been notified about the posted complaint.

Verified Support

Mar 09, 2018

Flipkart Customer Care's response We will revert on it.

Mar 11, 2018

Updated by Harsh Chauhan GurJar contact me on [protected] by today

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: Haridwar, Uttarakhand, 247667

Website: flipkart.com

I ordered (pack of three) jockey socks from flipkart's official website. In the pack I found the socks are torn and are definitely not the product of jockey. They aren't cotton made but some synthetic material. The product is not worth the price and I found the same material jockey socks being sold by street vendors.
Apart from this how can they use the name of such a big brand selling fake products at such high rates. They are just fooling their customers. Although I already knew that the product is not valid for return but how can such a company fool its customers by sending damaged and fake product.
I want my money back as soon as possible.

Apr 15, 2018

Complaint marked as Resolved

Flipkart customer support has been notified about the posted complaint.

Verified Support

Mar 10, 2018

Flipkart Customer Care's response We will revert on it.

Verified Support

Mar 10, 2018

Flipkart Customer Care's response We will revert on it.

Verified Support

Mar 14, 2018

Flipkart Customer Care's response Customer complained stating that he received damaged product. We interacted with customer and approved the refund of the product. Also, we got confirmation from customer that he has received the refund of the product. Hence, closing the case from our side.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: Bhopal, Madhya Pradesh, 462022

Website: Flipkart.com

As my Registered Flipkart no. Is [protected]...inhave orderd shoe which was delivered on 08/03/2018.but when I opened I received different colour ...and when i initiated return after 2 minutes my id get blocked and i am unable to open my id ...so please initiate the return of that product ... Flipkart customer care has told to go through the register email address but maine galti se galat email id daal diya . Ab mai usko kaise open karu sir. Flipkart wale bol rahe hai ki email id se hi process hoga but email id jo galti se dal gaya hai wo mera hai hi ni ab mai usko kaise open karu...please help me sirrr. Bas aap return request le lo galat product aa gaya hai...

Apr 12, 2018

Complaint marked as Resolved

Flipkart customer support has been notified about the posted complaint.

Mar 08, 2018

Updated by Rkku Sir Flipkart has block my id after i have initiated return...please help me to initiate my return that i have received wrong

Verified Support

Mar 10, 2018

Flipkart Customer Care's response We will revert on it.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: 496001

Regarding faulty product delivery. Order id od[protected].
I would like to bring to your notice that on 7th, i placed an order of redmi note 4 mobile through your esteemed website and it was delivered a product on 12th.

Unfortuntely, the product that i found upon opening the package was not same as the one i've placed an order for. I am extremely disappointed that even after reporting this issue with your coustomer care representative, i've not yet received any revert or e-mail regarding replacement of the product.

To resolve the issue, i look farword to your reply and a resolution to my problem at the earliest. Plaese contact me at the above address or email id and initiate the process for replacement of the product.

Apr 9, 2018

Complaint marked as Resolved

Flipkart customer support has been notified about the posted complaint.

Verified Support

Mar 09, 2018

Flipkart Customer Care's response We will revert on it.

View replies

G

Gokulathi

from Perambalur, Tamil Nadu

Mar 9, 2018

My Flipkart account deactivated, so you can help me my account reactivate...

Reply

Helpful

Found this helpful?

1 Comment

Post your Comment

Comment Guidelines

Address: Unnao, Uttar Pradesh, 209861

I purchased honor 9lite on 13/2/18 on HDFC debit card emi option from Flipkart, after few minutes I cancelled the same, but as on date iam paying emi for this product, which I never purchased, Flipkart saying seller refunded the money and contact in hdfc bank, but hdfc saying that he don't receive any money, please resolve the complaint and do it at yours end, otherwise iam going to consumer forum.

Apr 10, 2018

Complaint marked as Resolved

Flipkart customer support has been notified about the posted complaint.

Verified Support

Mar 10, 2018

Flipkart Customer Care's response We will revert on it.

Verified Support

Mar 10, 2018

Flipkart Customer Care's response As interacted with the customer the issue is resolved now hence closing this case from our end.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: 132037

Website: www.flipkart.com

I order redmi 5a cellphone today after many tries., the order was successfully placed and i also get verify sms about it. My order no. Od[protected]. But now i got the "order cancelled" status automatically. Please shipped my order. The verify images are uploaded below. My register no. Is [protected].

Apr 16, 2018

Complaint marked as Resolved

Verified Support

Mar 09, 2018

Flipkart Customer Care's response We will revert on it.

Verified Support

Mar 09, 2018

Flipkart Customer Care's response We've interacted with customer and informed that the order is cancelled by the system as it was a bulk order. In order to give chance to every customer we do not entertain bulk order. We are closing this from our end.

Verified Support

May 29, 2018

Flipkart Customer Care's response Customer raised a complaint stating that order was cancelled without customer consent. We have interacted with the customer and informed that the order was cancelled by the seller due to bulk order. Hence, closing the compliant from our end.

View replies

A

Amarjeet Kumar verma

from Delhi, Delhi

Mar 8, 2018

Hello sir, my flipkart account email [protected]@writeme.com
And automatic delete my address this account...
Flipkart server is poor..
And not pickup my address this side...

Reply

I

IMKBMC: Nagarpalika

from Lucknow, Uttar Pradesh

Mar 8, 2018

I hav buyd a mi note 5 phone, today I was trying to return the phone 6 hrs ago, they were giving me refund but now when I m tryng to proceed it, they are giving replacement! What kind of joke it is? Why they doing that in such a inappropriate manner, playing with their customers??

Reply

R

RaghulRaj Apr

from Coimbatore, Tamil Nadu

Mar 8, 2018

Hi This is Raghul Raj. I buy you are power back . Last week. Some major damage in your power bank. Please replace it

Reply

Helpful

Found this helpful?

3 Comments

Post your Comment

Comment Guidelines

Address: Ghaziabad, Uttar Pradesh, 201014

I received a broken tempered in my package and then i asked flipkart to replace my product, they told me they did replacement, but again i waited for another one week for my product and after 1 week i get to know that the product has been cancelled.

When i call flipkart they talk nice and say it will be fixed, i don't understand why do you guys have to fake so much, we payed the money and we are looking for service. Why cant someone send my tempered back.

Then when i am trying to call flipkart they are hanging call on my face.

Apr 23, 2018

Complaint marked as Resolved

Flipkart customer support has been notified about the posted complaint.

Verified Support

Mar 09, 2018

Flipkart Customer Care's response We will revert on it.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: Salem, Tamil Nadu, 636456

Website: Flipkart

I have placed an order on 25th feb18, but till date the product is not received by me when we have crossed checked with the tracker it's shows that product delivered on 1st march 18.

The courier shows as it been couriered through speed post - ad[protected]in and also the id is falsely given in the app as challan.

I have paid through credit card.
I have the payment receipt with flipkart details i would be filing a complaint
In consumer court. If in case i haven't got the proper response from you people...

Apr 22, 2018

Complaint marked as Resolved

Flipkart customer support has been notified about the posted complaint.

Verified Support

Mar 09, 2018

Flipkart Customer Care's response We will revert on it.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

This is second time happen to me.i compliant you for not delivar the phone.i m really disappoint with you and never gonna order on this web site and also suggest my friends to never buy any product from this website .even your customer service is very bad dont give proper answer worst sevice ever.really disappoint with your service.

Apr 18, 2018

Complaint marked as Resolved

Flipkart customer support has been notified about the posted complaint.

Verified Support

Mar 14, 2018

Flipkart Customer Care's response We will revert on it.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: Giridih, Jharkhand, 815301

I am trying to book redmi 5a from flipkart flash sale. However i succeed to book one phone. But one day before the delivery it get returned (Retured by cusmoter) when i talked to flipkart customer support team they said seller cancelled the product. Then i asked but why they cancelled just one day before the delivery, the representative didn't able to explain.

Will you please tell me why you returned my product. Tracking id is fmpc[protected]
Order no.- od[protected].

View replies

A

Aman Husain Husain

from Lucknow, Uttar Pradesh

Mar 8, 2018

Why my order cancel

Reply

A

Aman Husain Husain

from Lucknow, Uttar Pradesh

Mar 8, 2018

I order 5a

Reply

A

Aman Husain Husain

from Lucknow, Uttar Pradesh

Mar 8, 2018

Autamatic cancel

Reply

R

Rijaul

from Kolkata, West Bengal

Mar 13, 2018

Sir, I have an order of Redmi 5a in flipkart.com order no OD[protected], they confirm that order has been successfully done and give me my deliver date, but after 30 min they cancelled it. and give the explanation that 'Due to High demand and Equal Distribution'. I'm booked a mobile phone and they cancel it without any reason.

Reply

S

Sunitha Karthik

from Dharapuram, Tamil Nadu

Mar 13, 2018

After so much effort booked Redmi phone but this idiot seller just cancelled it. Waste of time and such useless seller. Pls don't book any phone. Useless

Reply

Helpful

Found this helpful?

5 Comments

Post your Comment

Comment Guidelines

Address: New Delhi, Delhi, 110063

Website: www.flipkart.com

I have received 2 ac whirlpool products though i needed one. While i was ordering the first one i got an error message from bank then i ordered again. While i was delivering i was told that there are 2 packages so i thought one would be fan and other would be unit and i signed the acceptance sheet and asked them to keep the products, now when they gave it was total 4 packages means 2 same products, now i am requesting a return flipkart is not accepting it. Order details
1. Od[protected]
2. Od[protected]

Apr 17, 2018

Complaint marked as Resolved

Flipkart customer support has been notified about the posted complaint.

Mar 03, 2018

viay44's response No help yet

Verified Support

Mar 09, 2018

Flipkart Customer Care's response We will revert on it.

Verified Support

May 29, 2018

Flipkart Customer Care's response Customer raised a complaint stating that while placing the order for 1 quantity, 2 quantities has been ordered. We have interacted with the customer and raised a return request with the seller for the refund of 1 quantity. The seller has confirmed that refund has been completed on March 11, 2018. Hence, closing the complaint from our end.

View replies

V

viay44

from Mumbai, Maharashtra

Mar 8, 2018

They cheated closed request without my knowledge.i got 2times defective mobile.approved return n closed without my knowledge.i want justice.hw can they cheat a honest customer

Reply

G

Gopiram23

from Hyderabad, Telangana

Mar 8, 2018

I purchase the moto g5 spluse from flipkart &2 days delivered on 21st Feb 18 and 4days I am facing concern with phone account login issue &same was inform to flipkart but they didn't response and said we are not response from my side
So I request you replace as soon as possible

Reply

D

Divyabharathi Arasan

from Chennai, Tamil Nadu

Mar 8, 2018

Sorry sir wrong size order. so repalcement to correct size send now the same place

Reply

Helpful

Found this helpful?

3 Comments

Post your Comment

Comment Guidelines

Address: Ernakulam, Kerala, 682305

Website: www.flipkart.com

Whirlpool 215 l direct cool single door 4 star refrigerator.

Right side of the compressor is heavily rusted. So i choose to return the refrigerator. Next day whirlpool technician visited and said its a manufacturing defect. (He did nothing and simply left) next day flipkart cancels return order.
So either kindly replace the product or replace the rusted compressor.

Order id od[protected]
Order date thu, mar 1st '18

Product link-https://www.flipkart.com/whirlpool-215-l-direct-cool-single-door-4-star-ref...⇄

Regards
Abin

Apr 21, 2018

Complaint marked as Resolved

Flipkart customer support has been notified about the posted complaint.

Verified Support

Mar 09, 2018

Flipkart Customer Care's response We will revert on it.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

I have ordered two redmi 5a both are gold, 16gb.. With order id od[protected] and order id od[protected].. The seller (Truenet commerce) has cancelled my both orders... For equal opportunity they only have to cancel any of my one order... Why did they cancel my both orders.. Please resolve this problem.

May 8, 2018

Complaint marked as Resolved

Verified Support

Mar 09, 2018

Flipkart Customer Care's response We will revert on it.

Verified Support

Mar 09, 2018

Flipkart Customer Care's response We had interacted with the customer informed the order got cancelled due to placement of multiple orders, also informed to place fresh single order in the next sale. Closing the case as information has been provided.

Verified Support

Mar 09, 2018

Flipkart Customer Care's response Customer raised a complaint order was cancel by seller. We interacted with the customer apologized for the inconvenience and requested to place a fresh order, Closing complaint from our end.

Verified Support

May 29, 2018

Flipkart Customer Care's response Customer raised a complaint stating that the order was cancelled without customer consent. We have interacted with the customer and informed that order was cancelled by the seller. Hence, requested customer to place a fresh order and closing the complaint from our end.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: Muzaffarnagar, Uttar Pradesh, 251001

Hello sir! This side prince rathi from muzaffarnagar, uttar pradesh, today mar8 redmi5a sale on filpkart at 12:00pm i ordered redmi5a. Seller name is truenet commerce he cancelled my order after order placed.
My order i'd is od[protected]
Sir, this is not fair i[censored] cancelled every order of customer so why do u give a flash sale on filpkart

Sir plz.. Do something about my order

Thanku sir..

Apr 22, 2018

Complaint marked as Resolved

Flipkart customer support has been notified about the posted complaint.

Verified Support

Mar 08, 2018

Flipkart Customer Care's response We will revert on it.

Apr 23, 2018

Updated by Gautam Baliyan Order I'd is OD[protected]
And I also attached a photo of msg that have deducted money and transaction ID TX[protected]

Apr 23, 2018

Updated by Gautam Baliyan In this case I ordered Redmi note 5 pro 4, 64 gb and during payment bank account deducted 28000 instead 14000 so plz check it and refund my money . I attached passbook of bank account. Plz check it and take action about it.
Thank you

Verified Support

May 29, 2018

Flipkart Customer Care's response Customer raised a complaint stating that the order was cancelled without customer consent. We have interacted with the customer and informed that one customer can place order for one quantity only in a month, due to which order was cancelled. Closing the complaint from our end.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

I ordered redmi 5a on flipkart but my order has been cancelled after few minutes even confirmation messages were also sends on my number but i don't know. Why flipkart do that. This is not fair and i hate flipkart to buy anything from this shopping app. I try to get this phone from three weeks but all of this week my order has been cancelled. Please help me.

Apr 22, 2018

Complaint marked as Resolved

Flipkart customer support has been notified about the posted complaint.

Verified Support

Mar 09, 2018

Flipkart Customer Care's response We will revert on it.

Verified Support

Mar 11, 2018

Flipkart Customer Care's response We have interacted with the customer and requested to place a fresh order when available on Flipkart Website.
Customer agreed. Hence closing the case.

Verified Support

May 29, 2018

Flipkart Customer Care's response Customer raised a complaint stating that order was cancelled without customer consent. We have interacted with the customer and informed that the order was cancelled by the seller due to bulk order. Hence, closing the compliant from our end.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: 410206

Been customer of flipkart since long, never thought it will come to this,
Recently tried to buy redmi 5a and was not able to because error pop up "unable to get contact list" and missed the deal.
Turns out i cannot buy anything from flipkart because of the pin code and and area location did not match.
I am facing this error first time, i have ordered a number of products to same address through same account and never have i ever faced this problem

Apr 10, 2018

Complaint marked as Resolved

Flipkart customer support has been notified about the posted complaint.

Verified Support

Mar 09, 2018

Flipkart Customer Care's response We will revert on it.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

One of the most worst flash sale experience i had while buying a product from flipkart. As soon as tje flash sale started i was trying to buy honor 9lite but it was showing unable to update contact list error and after few minutes the phone gone out of stock. Really very disappointed with the service of flash sale ever. Its second time that happened with me while buying this phone.
If the flipkart cant fulfill the wants than at least don't play with the emotions of the consumer's.

Apr 8, 2018

Complaint marked as Resolved

Flipkart customer support has been notified about the posted complaint.

Verified Support

Mar 08, 2018

Flipkart Customer Care's response We are sorry, we are unable to find your account details. Request you to get in touch with our customer support number[protected]

Flipkart Complaints & Reviews

File a complaint to Flipkart

Flipkart reviews & complaints page 1592

non delivery of our orders n false accusations that we didn't accept the couriered parcels.

Post your Comment

I received broken pieces.

Post your Comment

flipkart closed my account without any prior notification or intimation

Post your Comment

order id-211737340618235000

Post your Comment

order is fake and damaged.

Post your Comment

flipkart is not accepting the return .while I have got different colour product

Post your Comment

handset

Post your Comment

refund issue flipkart

Post your Comment

issue related my order from flipkart.

Post your Comment

fuhrende tempered glass guard for swipe konnect grand

Post your Comment

product not received by me, but status shows as delivered.

Post your Comment

phone has not been delivered

Post your Comment

regarding cancellation of my order

Post your Comment

air conditioner

Post your Comment

flipkart delivered rusted whirlpool refrigerator and they are not providing replacement.

Post your Comment

cancellation of my orders

Post your Comment

complaint against seller

Post your Comment

my order has been cancelled. why?

Post your Comment

unable to order anything

Post your Comment

unable to buy honor 9 lite

Post your Comment

Recent comments

Related businesses