[Resolved]  Flipkart — asus laptop core i3

Address:

L706 Bhojaldham Residency Ahmedabad, Ahmedabad, Gujarat, 382330

I have bought asus laptop from flipkart on 8th oct 2019, and product was defected so i have raised return request on 13th oct 2019, so they given expected technician visit date for verification on 20th oct but it was not happened on time so i called to them multiple time and after so many follow up they have raised the concern to concerned department (I don't know how many department are involved in) and given resolution time as 24th oct, but in between tech visit happened on 22th oct and found that product was detective and from tech visit side he has sent his feedback to flipkart, but flipkart executive saying that they have not received feedback and saying to wait till 24th oct eod, i have planned accordingly as per their expected dates given on flipkart and all the planned work are affecting now and till pick up date is not confirmed yet. Even customer executive does not having any update however they are serving the customer's, how the flipkart system work it is hard to understand. Very disappointed and bad experience i could ever found.