Flipkart Complaints & Reviews

I have requested as well emailed to flipkart - all personnells but nil response received for the item which i have paid... Flipkart is not delivering... Nil response too..

From: praveen sharma
Date: fri, oct 25, 2019 at 3:29 pm
Subject: fwd: reminder-iii - flipkart a cheater company - cheating case - order no :od[protected] where is my item... Mr bansal...!!!
To:, sachin bansal,,,, sachin bansal, binny bansal,, customer support,,
Cc:,,,,,,,,, customer support,,,,,

Dear ceo & md of flipkart, flipkart - a cheater comapny...
Reminder - iii
Please suggest as what i should do for this cheating case..??? I have waited for so long... Called more than 15 times... Chases customer care for my item for which i have paid money... Again and again different commitment and again new date for delivery... But still dt 23.10.2019 - it is pending..???
Please note that this is my last mail request for my item and now onwards i will highlight your cheating case among all commercial business partners and social media and i will not be responsible for this..!! My order number : od[protected]
Complaint number : in[protected] dt 15.10.2019... Initially was suppose to deliver on 14th oct 19... Not delivered... Again committed on 19th... Nil. Again committed on 21st... Nil... Now nil communication...
Request not to cheat with customer, i paid full amount of item. Can i expect an explanation that what is going on,,,!!!
Request your good selves to deliver my parcel with penalty charges.. Awaiting till evening,
Praveen sharma[protected]
— forwarded message —
From: praveen sharma
Date: thu, oct 24, 2019 at 11:11 am
Subject: fwd: reminder-ii - flipkart - cheating case - order no :od[protected] where is my item... Mr bansal...!!!
To:,,,,,, binny bansal,, customer support,,

dear ceo & md of flipkart, reminder - ii. Awaiting for my part..???
Praveen sharma[protected]

— forwarded message —
From: praveen sharma
Date: wed, oct 23, 2019 at 2:28 pm
Subject: fwd: flipkart - cheating case - order no :od[protected] where is my item... Mr bansal...!!!
To:,,,,,, binny bansal,, customer support,,

dear ceo & md of flipkart, please suggest as what i should do for this cheating case..??? I have waited for so long... Called more than 15 times... Chases customer care for my item for which i have paid money... Again and again different commitment and again new date for delivery... But still dt 23.10.2019 - it is pending..???
Please note that this is my last mail request for my item and now onwards i will highlight your cheating case among all commercial business partners and social media and i will not be responsible for this..!! My order number : od[protected]
Initially was suppose to deliver on 14th oct 19... Not delivered... Again committed on 19th... Nil. Again committed on 21st... Nil... Now nil communication...
Request not to cheat with customer, i paid full amount of item. Can i expect an explanation that what is going on,,,!!!
Request your good selves to deliver my parcel with penalty charges.. Awaiting till evening,

Praveen sharma[protected]

— forwarded message —
From: praveen sharma
Date: mon, oct 21, 2019 at 3:12 pm
Subject: fwd: flipkart - cheating case - order no :od[protected] where is the item... Mr bansal...
To:,,

Dear flipkart ceo... Expecting response as i have been made fool repeat n repeat... Initially 14th... Then 19th.. Then 21st...
How long it is bearable..
Please dont misuse my money... Expecting response n my money... Item...
Praveen sharma [protected]
— forwarded message —
From: praveen sharma
Date: sun, 20 oct 2019, 09:59
Subject: fwd: flipkart - cheating case - order no :od[protected] where is the item... Mr bansal...
To: binny bansal,, vikas bansal

Dear ceo's of flipkart, order number : od[protected]
Request not to cheat with customer, i paid full amount of item. Committed delivery was 14th oct 19.. Not delivered.. Again committed on 19th oct 2019... As baba ji ki kheti... Not delivered..?? Agail foolishly committing for 21st oct 2019... Can i expect an explanation that what is going on,,,!!!
Really i belive - flipkart a cheating company.. Called to customer care executives for 45 minutes and discussed and finally came to know that it is not their part... To resolve...
Actual mistake is of customer who has believed in flipkart and paid money and ordered.. Cheating company for misusing my money, expecting my item on priority and penalty for heating...

Praveen [protected]



— forwarded message —
From: praveen sharma
Date: thu, oct 17, 2019 at 6:39 am
Subject: re: bosch gsb 10 re kit po... From your order has been shipped
To: flipkart.com

Dear.. Where is my order?

Its been almost 2 weeks that i got banned from playing games in flipkart. And they r saying i violated terms n conditions which was not properly mentioned. If i use different device to do shopping from same account they are ok with it but if i login from different device to play games on my same account, they r saying i violated their terms n conditions. This is unfair from the part of seller. Plz do the needful

Place the order and paid for that, seller also approved my order. After 25 days no response just canceled my order with out any information. Still the product is avaialable. This is not the first time i am facing this situation, so please help me and resolve the issue as soon as possible. Why flipkart is becoming like this, that will decrease the fame of flipkart among customers

Sir
I nrependra kumar niraj
I purchased a van hussain jacket from flipkart which was not fitting... It's cover under 30 days return policy.
But when i raise return they cancelled return. I again raised complain through flipkart customer support and place return request but they again rejected return. Repeatedly i complained customer care and raise return request 4 times... They always rejected return.
My order id - od[protected]
My return request...
1. Return id -[protected]
2. Return id -[protected]
3. Return id -[protected]
4. Return id -[protected]
Lastly customer care response was not satisfactory.

Item ordered on 1 October 2019
expected delivery date was 11october2019.
But till on 28 October 2019 I have not received the product.
Order number OD[protected].
What should I do now?
Most of the time when I contacted with flipkart support executive assistant they ask me to wait for 24 to 48 hours .But each time my issue is on unresolved State.

Dear concern,

I have placed an mobile realme 3 in flipkart website bearing order id - od[protected] on 23rd oct 2019 and i made the payment through credit card and it was cancelled yesterday without my permission and none intimated me through call or sms or email. When i called customer care your executive said that my order was cancelled by the supplier due to heavy demand and limited stock and they said that seller tried to call me and as my mobile is not reachable and by saying this silly reason.

I want to know one thing that who gave the right or permission to cancel my order from my i'd. As the technology is updated everyone knows that if we have a limited stock we can put an option that we have this number of mobiles only or hurry up we have only 10 more or 6 more like that but flipkart people were taken my order and money and made me fool in front of my brother because that mobile is a gift from me to my brother.

Who will bare this damage happen to me and because of this mistake which was done knowingly and i lost my value at my brother. Now a days technology developed and still some website people these type of blunders are telling silly reasons and making customers fool and doing fraud things and having fun with customers hard money.
Who us answerable for my damage...

I request your good office to kindly resolve my problems and please take action on these type of websites those are doing business with customers money and making customers fool and thinking that noone will ask them and nothing will happen to them.

Thanks & regards
Adabala ramu
[protected]
[protected]

During flipkart big billion day i ordered the reebok sandel on 10th oct after that delivery person says that they could not delivered the product on my door step they want me to go ahead from my home which is 10 km, after 3 days of complaining for flipkart the delivery person was not able to deliver shoes in my home so i canceled the order and ask for refund but till now 26 oct 2019 i haven’t got any refund. I ask for it then there no hopes. Please help me

Hi,

I complaint registered on 20th october still i din't get the item, from flipkart side resolving this issue without resolving issue.

Ordered on sun, oct 13th '19

Date of incident is 19th october.

Incident: in[protected]

These are the people without contacting me resolving the issue
Sukhwinder singh
Flipkart customer support

Satwinder singh
Flipkart customer support

Sukhwinder singh
Flipkart customer support

Again i rised the issue update from flipkart customer service for [incident: in[protected]]

I callled so meany time they are not responding correctly

I ordered (Order id - od[protected] for a 3 seater sofa and had paid rs. 9900/- through net banking on 30.09.2019. Then i had been given scheduled date of delivery as 17.10.2019 and extended further for 19.10.2019, 22.10.2019, 23.10.2019 thereafter no further updation is given to me. After 23.10.2019, no updation is shown on the app about my delivery. When i made a call on 23.10.2019 on their customer care no. [protected] i had been assured the delivery by 9.00 p. M. But not delivered. When again called on 24.10.2019 on the same number no proper reply/assurance is given. So far i have not received my order for which i had paid rs. 9900/- before about a month ago.

I made an order on 15th oct 2019 and the promised delivery date by the ekart logistics is 17th oct 2019. But the product was not delivered. After that i raised a complaint to the flipkart customer service and they said will deliver today.. Today.. Today... Each time i called to the customer support they were saying will deliver today. But exact delivery date was not giving and i asked the hub contact details where my product was located, which is showing in ekartlogistics tracking. But they were not saying where is my product and said we dont have the details of logistics hub.

And today is 25th oct 2019, almost 11 days completed. And after calling the ekart logistics support number (1800=[protected] saying your compaint was forwarded to the logistics hub and you have to wait for another four days to process your complaint.

I have placed and order for a mobile device on oct 1st and yet after 24 days there is no response. Even after raising an issue multiple times and speaking to 5 different customer care people there is no use. I have asked to wait for 24hrs for the last four days in hope of a solution but flipkart hasnt done anything about my problem, kindly update me on y product so that i could either cancel it or someting... My order id... Od[protected]

The order placed/delivered on 14 jun 2019 wide order no. Od[protected] has been sold for rs. 16999. However the same mobile i. E. Redmi note 7 pro 6gb ram 128 gb memory space is available for rs.[protected]. My request is that kindly tell me the actual price of this mobile. If mobile is not good (Or any bug problem) then its price has been lowered down is the main reason behind it. How can a company lower down the price of a mobile in few months? Why is the mrp written on mobile box with too high figures? And later on it is sell with maximum discount. This is very bad online sale.

I have placed an order on oct 1st promising to be delivered on oct 9th, escalated the issue to oct 15th, and again escalated the issue to oct 18th and again to oct 23rd and promising to be done by 24th. Very unethical behaviour by customer service not replying to me or reach to me by any source or email.
Zero courtesy to reply to their customers.
Order id - od[protected]

I have placed and order for a mobile device on oct 1st and yet after 24 days there is no response. Even after raising an issue multiple times and speaking to 5 different customer care people there is no use. I have asked to wait for 24hrs for the last four days in hope of a solution but flipkart hasnt done anything about my problem. After contacting the courier executive people i get this reply stating..."with the reference to your query regarding the awb number [protected], pleased be informed that we have received the request from shopping portal to return the shipment back vendor. So we request you to kindly coordinate with your shopping portal for further assistance."
I mean whom are u flipkart people making fun of???... Is thid how the customer gets treated... Kindly update me on y product so that i could either cancel it or someting... My order id... Od[protected]

Dear sir/madam,

I have purchased home town vento engineered wood study table (Order no. Od[protected] and i received the product delayed by 2 days on 20.10.2019. The installation was scheduled on the same day i. E., 20.10.2019 by your service partner jeeves consumer services, but it is sad to mention that am still waiting for the product to be installed. The jeeves consumer services engineer has not yet installed my product and am continuously in contact with the customer care of jeeves consumer services and every time they are giving an excuses and making the commitment that the installiation will be done by today, but installation still pending. The service engineer details that has been provided is so unprofessional that the contact number which is provided has incoming call barred (Name of the service engineer is mayuresh lohakare, contact no.[protected]) and he himself not even tried to contact me and inform me of any issue. Even in my opinion the service partner jeeves consumer services are so irresponsible that even after informing them of the issue 100 times and requesting them to change the service engineer and provide the details of person with whom i can contact and product can be installed, but they are not even bother to solve the issue. It is my request you to take this matter seriously and solve my issue as soon as possible otherwise am going to return the product.

Regards,

Amar singh

Dear sir / madam,

I am writing to you to raise an issue about: computers and consumer electronics

The issue that i have experienced was: i purchased huawei mediapad m5 lite that comes with a stylus as displayed on your website (Exhibit 1). I purchased the same and the same got delivered without the stylus. The invoice (Exhibit 2) however clearly mentions that the product comes with a stylus.

Here is a series of things that have happened since then:

1. Your website clearly said the product comes with a stylus (Exhibit 1).
2. I purchased the product on 29th september during your big billion days. The invoice is in exhibit 2.
3. Before the product was even delivered, i noticed that the other customers have been given the product without stylus. This could be seen from the product reviews on your site. (Exhibit 3)
4. To avoid the same issue, i called up your customer care to ensure the product comes with a stylus. Audio clipping is in exhibit 4.
5. The product was actually delivered without stylus inspite of the assurance.
6. I contacted your team and they also sent an assurance in the form of a text message that i will get the link to request stylus before october 25th. (Exhibit 5)
7. Till now, i haven't received the same.
8. I filed a grievance with the national consumer forum for this. Your team closed the same without any resolution. (Exhibit 6).
9. I got in touch with your customer care this morning but i got contradicting responses that didn't help. The audio clip is in exhibit 7.
10. The most questionable act is changing the product description and the listing itself to make it look like you never intended to sell stylus along with the tablet. (Exhibit 8)

It occurred on: 29/09/2019

1. Refund my full amount by taking a return of the product.
2. Compensate me for my loss.

I look forward to your prompt response on this matter. I would like to keep a complete record of my case, so please reply back via this email account.

Yours faithfully,

Praveen kumar

: od[protected]
:

B122, sector 67, noida
Noida
201301

Hello sir,
My name is sanchita i'm order pisara woven kanjivara red color saree order no:- od[protected] price is 699 rs.
Im order this saree with diwali offer and gifted to my sister when i'm open this saree there is no blouse piece and when i'm checking flipkart application on my moblie and details this product already mention this saree blouse pices and also checking customers review and photographs with same saree with this blouse piece and also checking product details page the model wearing wit the blouse piece how it's possible? My product not added the blouse piece. I'm requested for replacement this saree again i'm received this saree and i'm checking this saree again blouse piece not there what's going on flipkart is that you service provided to your customer. I'm talking your agent pratik he said me replacement not possible if you return this product and get this refund and he raise a request to return without my permission it's a damm # service to you flipkart. I'm order this product to gifted to my sister i'm not return this product but it's a very bad experience im already paid this amount and your flipkart customer agent said mam your return this product. I don't want to return the product ok i want this full amount refund of my product it's like a harassment to your customer filpkart. Yesterday i received call back from your esscaltion department she said ok mam we trying to help you and she said sorry from us we will call you tomorrow till now i'm not received call back from you. If you not giving me the resolution so why you promised me hun. This is not a solution to return this product. This is not my fault to order this saree. This is really big harassment behavior service provided to your customer filpkart. This is seller mistake to not provided the original item. Why i'm returned this product. I'm your valuable old customer. I just wanted to request you refund my money back because it's a mistake from your side. Kindly do the needful. I hope you will provided to correct resultion
Thank you. I'm also attached screenshot of the product images

Sanchita
Mobile no - [protected]
Email i'd - [protected]@gmail.com

I received the product i. E 'hindware sabina blk 60 wall mounted chimney (Black 1100 cmh/ m3/h)', on 21st october'2019. Within 15-20 minutes of receiving my product i request for the return as the product is broken. But then my request got cancelled. I have also called the hindware's technician who visited my house and confirm that the product is broken.
Further i have called the flipkart customer care about 4-5 times but in vain. One time the customer care executive put my call on hold for 38 minutes.
Customer details:
Mob no: [protected]
Name: ravi jha

I have ordered allen solly slim fit men black trousers with size 38 it is larger size for so ihave contacted flipkart customer care and requested for exchange and it got delivered today (25 oct 2019) but i got size of 34 and i called back to flipkart customer care for the reason and they checked the call recording and informed me that it was a mistake done by agent who speaks with me and requested for sorry for the issue, and i ask the agent to connect to his manager by that he connects his floor manager named swapnil and he informed let me check and help you but he disconnects the call, and called back again but a lady attempted the call and mentioned no manager are free right now to speak call us later like that i told her iwil wait its ok but she disconnects the call. I want to raise a complaint against them and below ihave mentioned the order number and name of the product.

My order id is : od[protected]
Product name is :allen solly
Slim fit men black trousers.

I bought a new phone that is samsung a50 a week back on the very second day itself i started facing too much of heating issue and i request for a replacement of the product later technician came and checked regarding heating issue which reached 47°c without using internet & the heating is too much while using net where the technician ignored my words saying we can check by this was only it was according to the policy only... When asked for the return document they don't have any such documents with them and they say it should be atleast 50°c or above later they rejected my request saying the issue has been resolved wherein it isn't resolved yet...

Again i tried for replacement and they made me to wait for 3 days saying once again the technician would be visiting to check the mobile and since i work in a pvt ltd company we don't have the option to go and stand with the technician for half and hour or more since he would be checking the heating issue by taking video for half an hour... Still i thought of taking half day for this and kept waiting and at least received a message saying the request is canceled
No one is responding properly neither the flipkart executive nor the technician
Since i was moving out of station i tried myself by taking video for half an hour or so by switching on the data where the mobile reached upto 50°c yesterday... I am having the screen shot and video of it where i would be sharing later...
If we ask flipkart they say according to policy we have to check the mobile if we ask the technician they say according to policy we have to off the data and check with heating issue, when asked for those so called policy they aren't having any such written one.
I humbly request you to help me by solving the issue since i am not able to use the phone as normally like other mobile...
26th is the last day for replacement and i am going to my native today where there is no proper availability of network also...