Flipkart Complaints & Reviews

Order id: od[protected]

Myself himanshu panwar, i purchased realme xt mobile phone 8gb ram, 128gb rom varient from flipkart on 14-october-2019. Which got delivered on 19-oct-2019. I have complaint about the camera of phone which is not performed well as per said by flipkart website, the camera got blurred on 5x zoom it shows dots which got more blurred on 10x zoom. As i register my complaint issue to flipkart for phone exchange 3 times, they send the same technician again and again for visit to my home and technician said that its the issue of company and all phones are same like this. I said him to atleast write my issue in his examination sheet which is clearly visible and accepted by technician also but he said this issue can only be solved by flipkart and when i again contact flipkart executives they register the replacement issue with same technician visit and there procedure and finally technician send normal report and my complaint got unilaterally resolved by flipkart themselves, so again and again my replacement complaint got no solution. I got fedup and frustated with the issue, i want my money back. I want refund, so kindly help me please.

Dear team,

Please note that i have ordered a samsung 253 l frost free double door 3 star refrigerator from the flipkart website on 7th october 19, and the promised delivery date was 11th october 19. After not receiving the product on 11th october i kept my patience and decided to wait for another 5 days.

Then i was notified on the app from the flipkart that the issue will be resolved by 19th october, but yet there was no response nor any resolution until 20th october.

On 21st october i received a call from their end stating that the issue will resolved in another 24-48 hours.

Now it has been the height on my patience and yet i have not received my product. Seeking a speedy resolution & a compensation from flipkart for the miss.

Hope you would do the needful at the earliest.

Regards,
Yashdeep thakur
[protected]
[protected]

R/s sir my self dinesh jain a regular customer of yours purchased a iphone 7 order id no od[protected] on 27 th august 2019 through flipkart on 1st sep it was delivered but i shocked that it is a old out of warranty phone instead of new i got it when i went to service centre for understanding functions they said it is a old device then i contacted with flipkart they promised me for refund on date 27 th oct but they cancelled it i again contacted them they again promised me for replacement on date 3th oct but they again cancelled i contacted again they again promised me for replace on 8th oct but again they cancelled at again i contacted they again promised me for replacement on 14th oct and on 15 th oct they again cancelled once again your team committed for 23 the oct and at last they again cancelled it 22th oct so sir this happened for fivetimes and i am feeling very harassment that this is out of limit no action was taken against seller so sir je it is not good for flipkart areputed company so look into this matter immediately otherwise i will go to upper legal authority for justice than it will be not good for your goodwill my order id no is od[protected] and my mobile no are [protected], [protected] and contact me for gave a positive solution

Sent from rediffmailng on android

Sharing my personnel experience
Please don't buy any mobiles from flipkart. If you are not happy with the product they don't care and they are not worried about the customer satisfaction. They have jeeves as their technical service partners and they work only under the guidelines of the flipkart. Fflpkart's customer service is a major problem especially relates to mobile. Either refund or replacement or enhancement nothing is possible as they always use the word sorry for n number of times and they only talk about their policy matters relates to the product. They hide the sellers contact and email details of the vendor too.
Though we know the seller is vision star, we cannot find any details on search to contact.
Think twice before buying any mobiles from flipkart.

I ordered a refrigerator as part of the order no od[protected],
I received a refrigerator which is way smaller than the pictures shown on the website, it have scratches at right side below main door, it makes weird noise.

The order was delivered on october 17 2019 and i am continuously raising a refund request and the seller is cancelling it again and again, even though the policy says i can return it till oct 27 2019,

The seller name is omnitechretail.

Flipkart customer care again and again replies with an automatic reply saying

"sorry, the seller will not be able to fulfil your return request for the item.in case you need any product related assistance, please contact the brand"

Which has already happened thrice in last 4 days.

Flipkart is frauding the customers by lurking them to buy crap products by showing lucrative pictures and then not accepting the returns, this is a big online scam taking place.

Please do not buy any product from flipkart, i am filing this complaint and will definitely go ahead with the legal proceedings be required.

Hello team,

I purchased a sony bravia led smart tv from flipkart on 6 october 2019 and i have paid all the money. The expected delivery date was 16 october but today is 22 october tv is not delivered yet. I have complaint many times in customer care but they are not delivering tv.

The most annoying thing is that when i complain about delivery the customer service says our courtier partner called you but you refused to take the delivery but i didn't receive a call from their courier partner gati courier

Then i apply for reattempt then they say our courier partner didn't find your address how is this possible first they said i didn't pick up call when their courier partner about to deliver (As the customer care executive said) and now second time the courier didn't find address.

Name udit kothari

Order id od[protected]

Email address [protected]@ymail.com

Flipkart i am alok kumar. I am not login into flipkart account. I am also a plus member. My mail id - [protected]@gmail.com. And in this account i have 1500 super coin and gift voucher also added.. I am using this account for personal uses and my brother, sister and collegue. And now flipkart blocked my account saying that i am reselling products. And return the order without inquiry, how can they block my account. Please provide the resolution and unlock my account
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Flipkart i am alok kumar. I am not login into flipkart account. I am also a plus member. My mail id - [protected]@gmail.com. Mob - [protected] and in this account i have 1500 super coin and gift voucher also added.. I am using this account for personal uses and my brother, sister and collegue. And now flipkart blocked my account saying that i am reselling products. And
Hello alok,

We'd like to let you know that your recent request for a refund has been cancelled as our systems have detected an unusually high number of returns in your purchase history. This would also mean that you will no longer be able to login to your flipkart account.

Thanks,
Nasim alam
Flipkart customer support

And return the order without inquiry, how can they block my account. Please provide the resolution and unlock my account.

My orderid is od[protected]

Still my request status is inprogress from last 3 days. Just because of
Your executive mistake im facing lot of problem. Last week saturday pickup
Boy rejectected to collect my mobile. From that day onwards my request is
In inprogress status and not able to raise another request for replacement.
Saturday customer care executives told me wait for 24 hours to close
Existing rquest later they said wait for 40hours. Yeasterday monday again
When i contacted to customer care they said existing request is inprogress
Status wait for 4more days. I never expected this kind of service from
Flipkart. This is the worst experience in my life. As im travelling to out
Of station on 29th october and im not available. My 10 days replacement
Warranty its going to expire on 25th october. If my issue is not resolved
Before 25th then im going to raise complaint. This is the worst service of
Flipkart.

Yesterday when i checked with customer care they told me request is still inprogress due to some technical issue from flipkart.
But today when i talked with executive through chat confirmed that request is still inprogress because seller is not closed my existing request and not able to raise another request for replacement.

=

Myself himanshu panwar, i purchased realme xt mobile phone 8gb ram, 128gb rom varient from flipkart on 14-october-2019. Which got delivered on 19-oct-2019. I have complaint about the camera of phone which is not performed well as per said by flipkart website, the camera got blurred on 5x zoom it shows dots which got more blurred on 10x zoom. As i register my complaint issue to flipkart for phone exchange 3 times, they send the same technician again and again for visit to my home and technician said that its the issue of company and all phones are same like this. I said him to atleast write my issue in his examination sheet which is clearly visible and accepted by technician also but he said this issue can only be solved by flipkart and when i again contact flipkart executives they register the replacement issue with same technician visit and there procedure and finally technician send normal report and my complaint got unilaterally resolved by flipkart themselves, so again and again my replacement complaint got no solution. I got fedup and frusted with the issue, i want my money back. I want refund, so kindly help me please.
I attach all my complaint issues pics with my invoice copy pic.

Faulty product delivered. Refusing to return. Redmi note 7s gps sensor issue.
Please see the proof of it in below two youtube videos. Got this after replacement and this is also faulty. Gps location sensor doesn't work.

https://youtu.be/sflQykq7lOA

https://youtu.be/TFtilmQqtoU

I have booked a onida fully automatic top load washing machine from flipkart. Order no od[protected]

After 20 days onida guy from flipkart call us and said that please cancel your order, we will not deliver.
I have already paid my money before a month and still waiting for my product. They are harassing and not picking call and not giving proper response....

I ordered for bajaj product with order id od[protected] i received other company (Racold) product, i have raised a request for replacement, but without any notification flipkart initiated refund, but i didn't receive any refund/return, now the status showing refund/replacement is cancelled without any reason why it is cancelled, when i call to customer support executive they response is very rude and unprofessional. I didn't receive any call/email for return or refund or refund cancellation., now they are telling me to contact bajaj customer care, i didn't receive any bajaj product how can they help me in this. And the customer care executive ask me to contact seller, i didn't order from the seller and i didn't pay him directly, i ordered in flipkart and paid to flipkart, now they are telling the refund policy period is expired and they are not going to replace or refund me. There is no reason updated why the return request has been cancelled, please do needful.

Order id - od[protected]

I had ordered yu ace @3149.00 black on 1st oct 2019 delivery date was supppose to be 8th than constantly delayed to 9th tjhan 11th than 13th. Than i raised issue on app i called to customer care they are telling me that they are forwarding my issue to senior team and you will get renponce within 24hours i am calling constantly since 5to 6 days but i get same response and no response. Horrible experience from flipkart. I also had to cancel delivery for back cover. Kindly arrange for compensation

I have ordered jbl flip 3 on 29th sept big billion sale, it got delivered late by 10th oct later when i raise the refund request, & without any confirmation they cancelled the refund; as it was under refund policy and now they are saying concerned team will get back to you by 24th oct.

Its totally fraud as they say if you are flipkart plus customer we provide a better service, i donot know is this they call a better service

Order id : od[protected]
Seller: retailnet
Service provider : flipkart

Dear sir
My name is ajit bala
I live in surat gujarat
I was order on flipkart on 4 october online prepaid order phone name is redmi note 7s.
I was got on 15 october wooden block instead of phone.
I was several times complain to flipkart but flipkart said you are do fir against seller this is not our responsibility to fir against your seller.
I was mentally dipress.
Sir please help me
I am hope less.
Ajit bala
My mobile no is[protected]

[protected]
My flipkart account is shown blocked, I don't know the reason . The diwali sale is going on and I want to purchase some gifts for my family. Few months ago it is showing "something went wrong please try later". Then I think I forgot my password, I changed my password but no result, and with OTP, it receives on my phone no. but same result. I had removed older mail from the account & register new one but I forget it. Please unblock my account.
I am not a reseller.
I am a housewife.
I made this account to give happiness to my family.

So please help me to unblock my account

Order id-OD[protected] recd on 15.10.2019. After 2 days trying installation executive unable to complete the fix the wardrobe due to door overlapping problem. Finally they dismantle it and covered in box. Replacement request done but till date no response received when the materials will be despatched and lift the defective materials. Unable yo contact flipkart customer care nor recd. Any call from Flipkart. We are feeling very helpless whether our money can go waste. Please help me.

I didn't get any reward which I won during bigbillon days playing hard. They tell me that "We are sorry to let you know that we've got a confirmation from seller that as per the terms and conditions of the contest you are not the eligible to play the game.

Sellers and Flip kart reserve the right to disqualify you from the benefits of this Contest."

What the hell is this supposed to mean. I have done nothing and they tell me I am In eligible and I can't play the games now. They completly blocked me. I have nearly 1200+ coins to be credited, 2 powerbank, 2 earphone, 2 100rs gift card and one 50rs giftcard to be credited as my win . I have all the proof of that. What the hell should I do. I need justice.

I have ordered the Flipkart SmartBuy Trimmer for men on 7th OCT in sales. They promised to deliver on 12th, but never delivered. While doling followup from my side they are keep giving dates and missing. They gave 17, 18, 19, 21st (today), bit nothing happened. I paid amount and I am behind them for my product, what the worst situation as a buyer. Customer care service is more worst, the IVR asks to chose the options, but after choosing the options, still it will asks you select options 🤦🏻‍♂️🤦🏻‍♂️🤦🏻‍♂️. Intensionally they are blocking the complained users.