Flipkart Complaints & Reviews

Hi team,

Thanks for attention

I am sainath, i have ordered an product "flipkart perfect home carol queen bed" on 8th october, so i received the product 13th october, from 13th oct the drama has started, then i called customer care and asked about the installation, flipkart care people told it will be installed by 18th oct, i have waited till 18th oct still nobody has called me, on 18th i have called customer care, u people raised an issue and compromised that by 23th the installation will be done, on 23rd i got call from the flipkart and told that "we have escalated the issue" within 12 business hours installation will be done today is 25th oct, did 12 business hours has not completed for the flipkart, i received the product on 13th and today is 25th, does it look good for flipkart a customer is not able to use the product which he buyed...

Hope you understand my frustrations
Please let me know when you will install or take back the product and pay my money back

Thanks,
Sainath
Registered mobile-[protected]

This is with reference to the order id od[protected] regarding the purchase of asus rog strix g laptop dated 30 september 2019 and i have purchased the flipkart complete protection (2 years). But on 14 october i had an accident, which damaged my product. I have called many times regarding that claim. They always stall saying you will be called within 24-48 hours from the backend team but no call comes. I am a student and i am facing...

Order id - od[protected] dt 17 sep
Deliverd date 26 oct
Return id -[protected]
Picup 2nd oct
Refund dt 5 oct extend 11 & 13
Again 17 oct msg
"refund completed
We have completed your request for refund. Refund of ₹2090.0 will be added to your gift card wallet by oct 18."
Then extend 19 23 25 oct
When seller approved y not given plz see the mattet

I ordered a book and paid the amount using google pay and flipkart says they haven't received any payment from my side. I followed up with customer care twice but they are useless. The amount has clearly deducted from my side still these people are lying about the transaction.

They have now cancelled the order as well and haven't initiated any refund. Pathetic.

I have order the item on 04th oct, but it has been delivered on oct 22, as violate the committed date. But still this time the installation is not done. Every time i have received message from jeeves the installation was rescheduled on next day. 4 days have been passed after the deliver date. Pls install the product on today otherwise definitely give the compliant to court

I have requested as well emailed to flipkart - all personnells but nil response received for the item which i have paid... Flipkart is not delivering... Nil response too..

From: praveen sharma
Date: fri, oct 25, 2019 at 3:29 pm
Subject: fwd: reminder-iii - flipkart a cheater company - cheating case - order no :od[protected] where is my item... Mr bansal...!!!
To:, sachin bansal,,,, sachin bansal, binny bansal,, customer support,,
Cc:,,,,,,,,, customer support,,,,,

Dear ceo & md of flipkart, flipkart - a cheater comapny...
Reminder - iii
Please suggest as what i should do for this cheating case..??? I have waited for so long... Called more than 15 times... Chases customer care for my item for which i have paid money... Again and again different commitment and again new date for delivery... But still dt 23.10.2019 - it is pending..???
Please note that this is my last mail request for my item and now onwards i will highlight your cheating case among all commercial business partners and social media and i will not be responsible for this..!! My order number : od[protected] Â
Complaint number : in[protected] dt 15.10.2019... Initially was suppose to deliver on 14th oct 19... Not delivered... Again committed on 19th... Nil. Again committed on 21st... Nil... Now nil communication...
Request not to cheat with customer, i paid full amount of item. Can i expect an explanation that what is going on,,,!!!
Request your good selves to deliver my parcel with penalty charges.. Awaiting till evening,
Praveen sharma[protected]
— forwarded message —
From: praveen sharma
Date: thu, oct 24, 2019 at 11:11 am
Subject: fwd: reminder-ii - flipkart - cheating case - order no :od[protected] where is my item... Mr bansal...!!!
To:,,,,,, binny bansal,, customer support,,

 dear ceo & md of flipkart,  reminder - ii. Awaiting for my part..???
Praveen sharma[protected]

— forwarded message —
From: praveen sharma
Date: wed, oct 23, 2019 at 2:28 pm
Subject: fwd: flipkart - cheating case - order no :od[protected] where is my item... Mr bansal...!!!
To:,,,,,, binny bansal,, customer support,,

 dear ceo & md of flipkart, please suggest as what i should do for this cheating case..??? I have waited for so long... Called more than 15 times... Chases customer care for my item for which i have paid money... Again and again different commitment and again new date for delivery... But still dt 23.10.2019 - it is pending..???
Please note that this is my last mail request for my item and now onwards i will highlight your cheating case among all commercial business partners and social media and i will not be responsible for this..!! My order number : od[protected] Â
Initially was suppose to deliver on 14th oct 19... Not delivered... Again committed on 19th... Nil. Again committed on 21st... Nil... Now nil communication...
Request not to cheat with customer, i paid full amount of item. Can i expect an explanation that what is going on,,,!!!
Request your good selves to deliver my parcel with penalty charges.. Awaiting till evening,

Praveen sharma[protected]

— forwarded message —
From: praveen sharma
Date: mon, oct 21, 2019 at 3:12 pm
Subject: fwd: flipkart - cheating case - order no :od[protected] where is the item... Mr bansal...
To:,,

Dear flipkart ceo... Expecting response as i have been made fool repeat n repeat... Initially 14th... Then 19th.. Then 21st...
How long it is bearable..
Please dont misuse my money... Expecting response  n my money... Item...
Praveen sharma [protected]
— forwarded message —
From: praveen sharma
Date: sun, 20 oct 2019, 09:59
Subject: fwd: flipkart - cheating case - order no :od[protected] where is the item... Mr bansal...
To: binny bansal,, vikas bansal

Dear ceo's of flipkart, order number : od[protected]
Request not to cheat with customer, i paid full amount of item. Committed delivery was 14th oct 19.. Not delivered.. Again committed on 19th oct 2019... As baba ji ki kheti... Not delivered..?? Agail foolishly committing for 21st oct 2019... Can i expect an explanation that what is going on,,,!!!
Really i belive - flipkart a cheating company.. Called to customer care executives for 45 minutes and discussed and finally came to know that it is not their part... To resolve...
Actual mistake is of customer who has believed in flipkart and paid money and ordered.. Cheating company for misusing my money, expecting my item on priority and penalty for heating...

Praveen [protected]

Â

— forwarded message —
From: praveen sharma
Date: thu, oct 17, 2019 at 6:39 am
Subject: re: bosch gsb 10 re kit po... From your order has been shipped
To: flipkart.com

Dear.. Where is my order?

Its been almost 2 weeks that i got banned from playing games in flipkart. And they r saying i violated terms n conditions which was not properly mentioned. If i use different device to do shopping from same account they are ok with it but if i login from different device to play games on my same account, they r saying i violated their terms n conditions. This is unfair from the part of seller. Plz do the needful

Place the order and paid for that, seller also approved my order. After 25 days no response just canceled my order with out any information. Still the product is avaialable. This is not the first time i am facing this situation, so please help me and resolve the issue as soon as possible. Why flipkart is becoming like this, that will decrease the fame of flipkart among customers

Sir
I nrependra kumar niraj
I purchased a van hussain jacket from flipkart which was not fitting... It's cover under 30 days return policy.
But when i raise return they cancelled return. I again raised complain through flipkart customer support and place return request but they again rejected return. Repeatedly i complained customer care and raise return request 4 times... They always rejected return.
My order id - od[protected]
My return request...
1. Return id -[protected]
2. Return id -[protected]
3. Return id -[protected]
4. Return id -[protected]
Lastly customer care response was not satisfactory.

Item ordered on 1 October 2019
expected delivery date was 11october2019.
But till on 28 October 2019 I have not received the product.
Order number OD[protected].
What should I do now?
Most of the time when I contacted with flipkart support executive assistant they ask me to wait for 24 to 48 hours .But each time my issue is on unresolved State.

Dear concern,

I have placed an mobile realme 3 in flipkart website bearing order id - od[protected] on 23rd oct 2019 and i made the payment through credit card and it was cancelled yesterday without my permission and none intimated me through call or sms or email. When i called customer care your executive said that my order was cancelled by the supplier due to heavy demand and limited stock and they said that seller tried to call me and as my mobile is not reachable and by saying this silly reason.

I want to know one thing that who gave the right or permission to cancel my order from my i'd. As the technology is updated everyone knows that if we have a limited stock we can put an option that we have this number of mobiles only or hurry up we have only 10 more or 6 more like that but flipkart people were taken my order and money and made me fool in front of my brother because that mobile is a gift from me to my brother.

Who will bare this damage happen to me and because of this mistake which was done knowingly and i lost my value at my brother. Now a days technology developed and still some website people these type of blunders are telling silly reasons and making customers fool and doing fraud things and having fun with customers hard money.
Who us answerable for my damage...

I request your good office to kindly resolve my problems and please take action on these type of websites those are doing business with customers money and making customers fool and thinking that noone will ask them and nothing will happen to them.

Thanks & regards
Adabala ramu
[protected]
[protected]

During flipkart big billion day i ordered the reebok sandel on 10th oct after that delivery person says that they could not delivered the product on my door step they want me to go ahead from my home which is 10 km, after 3 days of complaining for flipkart the delivery person was not able to deliver shoes in my home so i canceled the order and ask for refund but till now 26 oct 2019 i haven’t got any refund. I ask for it then there no hopes. Please help me

Hi,

I complaint registered on 20th october still i din't get the item, from flipkart side resolving this issue without resolving issue.

Ordered on sun, oct 13th '19

Date of incident is 19th october.

Incident: in[protected]

These are the people without contacting me resolving the issue
Sukhwinder singh
Flipkart customer support

Satwinder singh
Flipkart customer support

Sukhwinder singh
Flipkart customer support

Again i rised the issue update from flipkart customer service for [incident: in[protected]]

I callled so meany time they are not responding correctly

I ordered (Order id - od[protected] for a 3 seater sofa and had paid rs. 9900/- through net banking on 30.09.2019. Then i had been given scheduled date of delivery as 17.10.2019 and extended further for 19.10.2019, 22.10.2019, 23.10.2019 thereafter no further updation is given to me. After 23.10.2019, no updation is shown on the app about my delivery. When i made a call on 23.10.2019 on their customer care no. [protected] i had been assured the delivery by 9.00 p. M. But not delivered. When again called on 24.10.2019 on the same number no proper reply/assurance is given. So far i have not received my order for which i had paid rs. 9900/- before about a month ago.

I made an order on 15th oct 2019 and the promised delivery date by the ekart logistics is 17th oct 2019. But the product was not delivered. After that i raised a complaint to the flipkart customer service and they said will deliver today.. Today.. Today... Each time i called to the customer support they were saying will deliver today. But exact delivery date was not giving and i asked the hub contact details where my product was located, which is showing in ekartlogistics tracking. But they were not saying where is my product and said we dont have the details of logistics hub.

And today is 25th oct 2019, almost 11 days completed. And after calling the ekart logistics support number (1800=[protected] saying your compaint was forwarded to the logistics hub and you have to wait for another four days to process your complaint.

I have placed and order for a mobile device on oct 1st and yet after 24 days there is no response. Even after raising an issue multiple times and speaking to 5 different customer care people there is no use. I have asked to wait for 24hrs for the last four days in hope of a solution but flipkart hasnt done anything about my problem, kindly update me on y product so that i could either cancel it or someting... My order id... Od[protected]

The order placed/delivered on 14 jun 2019 wide order no. Od[protected] has been sold for rs. 16999. However the same mobile i. E. Redmi note 7 pro 6gb ram 128 gb memory space is available for rs.[protected]. My request is that kindly tell me the actual price of this mobile. If mobile is not good (Or any bug problem) then its price has been lowered down is the main reason behind it. How can a company lower down the price of a mobile in few months? Why is the mrp written on mobile box with too high figures? And later on it is sell with maximum discount. This is very bad online sale.

I have placed an order on oct 1st promising to be delivered on oct 9th, escalated the issue to oct 15th, and again escalated the issue to oct 18th and again to oct 23rd and promising to be done by 24th. Very unethical behaviour by customer service not replying to me or reach to me by any source or email.
Zero courtesy to reply to their customers.
Order id - od[protected]

I have placed and order for a mobile device on oct 1st and yet after 24 days there is no response. Even after raising an issue multiple times and speaking to 5 different customer care people there is no use. I have asked to wait for 24hrs for the last four days in hope of a solution but flipkart hasnt done anything about my problem. After contacting the courier executive people i get this reply stating..."with the reference to your query regarding the awb number [protected], pleased be informed that we have received the request from shopping portal to return the shipment back vendor. So we request you to kindly coordinate with your shopping portal for further assistance."
I mean whom are u flipkart people making fun of???... Is thid how the customer gets treated... Kindly update me on y product so that i could either cancel it or someting... My order id... Od[protected]

Dear sir/madam,

I have purchased home town vento engineered wood study table (Order no. Od[protected] and i received the product delayed by 2 days on 20.10.2019. The installation was scheduled on the same day i. E., 20.10.2019 by your service partner jeeves consumer services, but it is sad to mention that am still waiting for the product to be installed. The jeeves consumer services engineer has not yet installed my product and am continuously in contact with the customer care of jeeves consumer services and every time they are giving an excuses and making the commitment that the installiation will be done by today, but installation still pending. The service engineer details that has been provided is so unprofessional that the contact number which is provided has incoming call barred (Name of the service engineer is mayuresh lohakare, contact no.[protected]) and he himself not even tried to contact me and inform me of any issue. Even in my opinion the service partner jeeves consumer services are so irresponsible that even after informing them of the issue 100 times and requesting them to change the service engineer and provide the details of person with whom i can contact and product can be installed, but they are not even bother to solve the issue. It is my request you to take this matter seriously and solve my issue as soon as possible otherwise am going to return the product.

Regards,

Amar singh