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Flipkart Complaints & Reviews

2.8
Updated: Feb 26, 2026
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Flipkart reviews & complaints page 1096

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S
sachinsoman
Oct 25, 2019
Resolved
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Resolved

Payment has been deducted by the bank but order is not confirmed by flipkart as the page failed to redirect after the sbi online payment.

Order: od[protected]
Amount: 1960
Date:[protected]

Bank: state bank of india
Ref number: [protected]igahhrmuj9
Mode of transfer: internet banking (Inb)

Please take steps to complete my transaction.
Nov 27, 2019
Complaint marked as Resolved 
Flipkart customer support has been notified about the posted complaint.
Verified Support
Oct 27, 2019
Flipkart Customer Care's response
Hi,
We are sorry for the trouble caused. The seller has confirmed that a refund has been completed on 26 Oct 19 and will be reflecting on your account within 8 Business Days. Hence, we are closing this case from our end.
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    N
    Nish2019
    from Delhi, Delhi
    Oct 25, 2019
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    The seller did not refund or collected wrong merchandise given
    Instead of asics gel kayano 25 they delivered asics cumulus model and now asking various documents and even after providing the same have rejected the claim... Preposterous... Since the cost difference between the two models is 7000 rupees...
    My order number is order id - od[protected]
    I hope this issue is resolved without my going top various consumer forums and online sites
    Flipkart customer support has been notified about the posted complaint.
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      S
      Singhnarauni
      Oct 25, 2019
      Resolved
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      Resolved

      Address: 530048

      I have bought one lee jeans from flipkart on 4th oct 2019 and as per order it was showing delivery date 11 oct 2019. But till now shipment not delivered and escalate this issue with flipkart two times and not getting any conclusion.
      In tracing status it showing shipment nearest to your hub, shipment yet to be delivered. Ecom express - [protected]. I am getting any call message from delivery partner and flipkart also.
      Nov 27, 2019
      Complaint marked as Resolved 
      Flipkart customer support has been notified about the posted complaint.
      Verified Support
      Oct 27, 2019
      Flipkart Customer Care's response
      we will revert on it.
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        S
        Snehal Ghugare
        from Mumbai, Maharashtra
        Oct 25, 2019
        Resolved
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        Resolved

        Address: Mumbai City, Maharashtra

        I have ordered 2 products on 14th oct but still now it's not delivered, everyday i get a msg "out for delivery"but no-one comes to deliver, i agree with ur orders u have for the big billion days but atleast notify the correct time and date when exactly it's going to be delivered, i request u to deliver the products by tomorrow or possibly very soon, thank you
        Nov 26, 2019
        Complaint marked as Resolved 
        Flipkart customer support has been notified about the posted complaint.
        Oct 25, 2019
        Updated by Snehal Ghugare
        Deliver the products as soon as possible it has been more than 10 days i have ordered it was supposed to be delivered on 23rd October 2019
        Verified Support
        Oct 26, 2019
        Flipkart Customer Care's response
        We will revert on it.
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          P
          Pavuluri Hema Chowdary
          from Mumbai, Maharashtra
          Oct 25, 2019
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          I paid on a order id od[protected]
          But flipkart displayed the bank didn't respond so that the order is cancelled..
          How is it possible after my account is debbited... I lost my money without order confirmation...
          I need a refund immediately or place my order as confirmed..
          My payment details will be attached (
          Dear sbi upi user, ur a/cx4472 - debited by rs690.0 on 25oct19 ref no[protected]. Download yono @ www.yonosbi.com)
          Flipkart customer support has been notified about the posted complaint.
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            S
            sainath769
            from Chennai, Tamil Nadu
            Oct 25, 2019
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            Hi team,

            Thanks for attention

            I am sainath, i have ordered an product "flipkart perfect home carol queen bed" on 8th october, so i received the product 13th october, from 13th oct the drama has started, then i called customer care and asked about the installation, flipkart care people told it will be installed by 18th oct, i have waited till 18th oct still nobody has called me, on 18th i have called customer care, u people raised an issue and compromised that by 23th the installation will be done, on 23rd i got call from the flipkart and told that "we have escalated the issue" within 12 business hours installation will be done today is 25th oct, did 12 business hours has not completed for the flipkart, i received the product on 13th and today is 25th, does it look good for flipkart a customer is not able to use the product which he buyed...

            Hope you understand my frustrations
            Please let me know when you will install or take back the product and pay my money back

            Thanks,
            Sainath
            Registered mobile-[protected]
            Flipkart customer support has been notified about the posted complaint.
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              N
              nitesh0210
              from Delhi, Delhi
              Oct 25, 2019
              Resolved
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              Resolved

              complete protection plan for my laptop

              Address: 110051

              This is with reference to the order id od[protected] regarding the purchase of asus rog strix g laptop dated 30 september 2019 and i have purchased the flipkart complete protection (2 years). But on 14 october i had an accident, which damaged my product. I have called many times regarding that claim. They always stall saying you will be called within 24-48 hours from the backend team but no call comes. I am a student and i am facing...
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              T
              Tulsidas Tilokchandani
              from Mumbai, Maharashtra
              Oct 25, 2019
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              Address: Jaipur, Rajasthan, 302020

              Order id - od[protected] dt 17 sep
              Deliverd date 26 oct
              Return id -[protected]
              Picup 2nd oct
              Refund dt 5 oct extend 11 & 13
              Again 17 oct msg
              "refund completed
              We have completed your request for refund. Refund of ₹2090.0 will be added to your gift card wallet by oct 18."
              Then extend 19 23 25 oct
              When seller approved y not given plz see the mattet
              Flipkart customer support has been notified about the posted complaint.
              Verified Support
              Oct 26, 2019
              Flipkart Customer Care's response
              We will revert on it.
              Oct 30, 2019
              Updated by Tulsidas Tilokchandani
              Refund 30 oct tak ni mila
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                V
                Vardaan Bajaj
                from Delhi, Delhi
                Oct 25, 2019
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                Address: Saharanpur, Uttar Pradesh, 247001

                I ordered a book and paid the amount using google pay and flipkart says they haven't received any payment from my side. I followed up with customer care twice but they are useless. The amount has clearly deducted from my side still these people are lying about the transaction.

                They have now cancelled the order as well and haven't initiated any refund. Pathetic.
                Flipkart customer support has been notified about the posted complaint.
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                  G
                  Gopakumar Hariharan
                  from Coimbatore, Tamil Nadu
                  Oct 25, 2019
                  Resolved
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                  Resolved

                  Address: 691507

                  I have order the item on 04th oct, but it has been delivered on oct 22, as violate the committed date. But still this time the installation is not done. Every time i have received message from jeeves the installation was rescheduled on next day. 4 days have been passed after the deliver date. Pls install the product on today otherwise definitely give the compliant to court
                  Nov 26, 2019
                  Complaint marked as Resolved 
                  Flipkart customer support has been notified about the posted complaint.
                  Verified Support
                  Oct 26, 2019
                  Flipkart Customer Care's response
                  We will revert on it.
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                    S
                    sharmapraveen
                    from Mumbai, Maharashtra
                    Oct 25, 2019
                    Resolved
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                    Resolved

                    Address: ranchi, Ranchi, Jharkhand, 835217

                    I have requested as well emailed to flipkart - all personnells but nil response received for the item which i have paid... Flipkart is not delivering... Nil response too..

                    From: praveen sharma
                    Date: fri, oct 25, 2019 at 3:29 pm
                    Subject: fwd: reminder-iii - flipkart a cheater company - cheating case - order no :od[protected] where is my item... Mr bansal...!!!
                    To:, sachin bansal,,,, sachin bansal, binny bansal,, customer support,,
                    Cc:,,,,,,,,, customer support,,,,,

                    Dear ceo & md of flipkart, flipkart - a cheater comapny...
                    Reminder - iii
                    Please suggest as what i should do for this cheating case..??? I have waited for so long... Called more than 15 times... Chases customer care for my item for which i have paid money... Again and again different commitment and again new date for delivery... But still dt 23.10.2019 - it is pending..???
                    Please note that this is my last mail request for my item and now onwards i will highlight your cheating case among all commercial business partners and social media and i will not be responsible for this..!! My order number : od[protected]
                    Complaint number : in[protected] dt 15.10.2019... Initially was suppose to deliver on 14th oct 19... Not delivered... Again committed on 19th... Nil. Again committed on 21st... Nil... Now nil communication...
                    Request not to cheat with customer, i paid full amount of item. Can i expect an explanation that what is going on,,,!!!
                    Request your good selves to deliver my parcel with penalty charges.. Awaiting till evening,
                    Praveen sharma[protected]
                    — forwarded message —
                    From: praveen sharma
                    Date: thu, oct 24, 2019 at 11:11 am
                    Subject: fwd: reminder-ii - flipkart - cheating case - order no :od[protected] where is my item... Mr bansal...!!!
                    To:,,,,,, binny bansal,, customer support,,

                    dear ceo & md of flipkart, reminder - ii. Awaiting for my part..???
                    Praveen sharma[protected]

                    — forwarded message —
                    From: praveen sharma
                    Date: wed, oct 23, 2019 at 2:28 pm
                    Subject: fwd: flipkart - cheating case - order no :od[protected] where is my item... Mr bansal...!!!
                    To:,,,,,, binny bansal,, customer support,,

                    dear ceo & md of flipkart, please suggest as what i should do for this cheating case..??? I have waited for so long... Called more than 15 times... Chases customer care for my item for which i have paid money... Again and again different commitment and again new date for delivery... But still dt 23.10.2019 - it is pending..???
                    Please note that this is my last mail request for my item and now onwards i will highlight your cheating case among all commercial business partners and social media and i will not be responsible for this..!! My order number : od[protected]
                    Initially was suppose to deliver on 14th oct 19... Not delivered... Again committed on 19th... Nil. Again committed on 21st... Nil... Now nil communication...
                    Request not to cheat with customer, i paid full amount of item. Can i expect an explanation that what is going on,,,!!!
                    Request your good selves to deliver my parcel with penalty charges.. Awaiting till evening,

                    Praveen sharma[protected]

                    — forwarded message —
                    From: praveen sharma
                    Date: mon, oct 21, 2019 at 3:12 pm
                    Subject: fwd: flipkart - cheating case - order no :od[protected] where is the item... Mr bansal...
                    To:,,

                    Dear flipkart ceo... Expecting response as i have been made fool repeat n repeat... Initially 14th... Then 19th.. Then 21st...
                    How long it is bearable..
                    Please dont misuse my money... Expecting response n my money... Item...
                    Praveen sharma [protected]
                    — forwarded message —
                    From: praveen sharma
                    Date: sun, 20 oct 2019, 09:59
                    Subject: fwd: flipkart - cheating case - order no :od[protected] where is the item... Mr bansal...
                    To: binny bansal,, vikas bansal

                    Dear ceo's of flipkart, order number : od[protected]
                    Request not to cheat with customer, i paid full amount of item. Committed delivery was 14th oct 19.. Not delivered.. Again committed on 19th oct 2019... As baba ji ki kheti... Not delivered..?? Agail foolishly committing for 21st oct 2019... Can i expect an explanation that what is going on,,,!!!
                    Really i belive - flipkart a cheating company.. Called to customer care executives for 45 minutes and discussed and finally came to know that it is not their part... To resolve...
                    Actual mistake is of customer who has believed in flipkart and paid money and ordered.. Cheating company for misusing my money, expecting my item on priority and penalty for heating...

                    Praveen [protected]



                    — forwarded message —
                    From: praveen sharma
                    Date: thu, oct 17, 2019 at 6:39 am
                    Subject: re: bosch gsb 10 re kit po... From your order has been shipped
                    To: flipkart.com

                    Dear.. Where is my order?
                    Nov 30, 2019
                    Complaint marked as Resolved 
                    Flipkart customer support has been notified about the posted complaint.
                    Oct 25, 2019
                    Updated by sharmapraveen
                    I have mailed to :
                    [protected]@flipkart.com,
                    Sachin Bansal <[protected]@flipkart.com>,
                    [protected]@flipkart.com,
                    [protected]@flipkart.com,
                    grievance.[protected]@flipkart.com,
                    Sachin Bansal <[protected]@flipkart.com>,
                    Binny Bansal <[protected]@flipkart.com>,
                    kalyan.[protected]@flipkart.com,
                    Customer Support <[protected]@flipkart.com>,
                    [protected]@flipkart.com,
                    [protected]@flipkart.com
                    Verified Support
                    Oct 27, 2019
                    Flipkart Customer Care's response
                    We will revert on it.
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                      A
                      Abhijith Chandran
                      from Mavelikara, Kerala
                      Oct 25, 2019
                      Resolved
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                      Resolved

                      Its been almost 2 weeks that i got banned from playing games in flipkart. And they r saying i violated terms n conditions which was not properly mentioned. If i use different device to do shopping from same account they are ok with it but if i login from different device to play games on my same account, they r saying i violated their terms n conditions. This is unfair from the part of seller. Plz do the needful
                      Dec 4, 2019
                      Complaint marked as Resolved 
                      Flipkart customer support has been notified about the posted complaint.
                      Verified Support
                      Oct 27, 2019
                      Flipkart Customer Care's response
                      Hi,
                      Thanks for getting in touch.
                      We are sorry to inform you that we are unable to find your account details. Request you to share us the account details or get in touch with our customer support number[protected].
                      You can also check your order status here: http://fkrt.it/bqWLi~NN
                      Hope to hear from you soon.
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                        G
                        GSReddy10
                        from Nagar Karnul, Telangana
                        Oct 25, 2019
                        Resolved
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                        Resolved

                        Address: A-812, T.T.C. Industrial Area, New Mumbai - 400703 Maharashtra - India, 523327

                        Place the order and paid for that, seller also approved my order. After 25 days no response just canceled my order with out any information. Still the product is avaialable. This is not the first time i am facing this situation, so please help me and resolve the issue as soon as possible. Why flipkart is becoming like this, that will decrease the fame of flipkart among customers
                        Nov 26, 2019
                        Complaint marked as Resolved 
                        Flipkart customer support has been notified about the posted complaint.
                        Verified Support
                        Oct 26, 2019
                        Flipkart Customer Care's response
                        We will revert on it.
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                          N
                          Nrependra
                          from Delhi, Delhi
                          Oct 25, 2019
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                          Address: 161K/3, 2nd room , 2nd floor, near mother dairy, Gujjar dairy, Gautam Nagar, New Delhi, New Delhi, Delhi, 110049
                          Website: Flipkart

                          Sir
                          I nrependra kumar niraj
                          I purchased a van hussain jacket from flipkart which was not fitting... It's cover under 30 days return policy.
                          But when i raise return they cancelled return. I again raised complain through flipkart customer support and place return request but they again rejected return. Repeatedly i complained customer care and raise return request 4 times... They always rejected return.
                          My order id - od[protected]
                          My return request...
                          1. Return id -[protected]
                          2. Return id -[protected]
                          3. Return id -[protected]
                          4. Return id -[protected]
                          Lastly customer care response was not satisfactory.
                          Flipkart customer support has been notified about the posted complaint.
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                            D
                            Dipjyoti Pathak
                            from Mumbai, Maharashtra
                            Oct 28, 2019
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                            Address: Sewali path, 781025
                            Website: www.flipkart.com

                            Item ordered on 1 October 2019
                            expected delivery date was 11october2019.
                            But till on 28 October 2019 I have not received the product.
                            Order number OD[protected].
                            What should I do now?
                            Most of the time when I contacted with flipkart support executive assistant they ask me to wait for 24 to 48 hours .But each time my issue is on unresolved State.
                            Flipkart customer support has been notified about the posted complaint.
                            Oct 28, 2019
                            Updated by Dipjyoti Pathak
                            I ordered the item on 1 October 2019 and expected delivery date was 11 October.
                            Till now ( it's 28 October 2019) I have not received the ordered item.
                            I contacted with your support executive assistant but they couldn't provide any satisfactory solution.
                            Please let me know if I get my ordered item or not?
                            Verified Support
                            Oct 29, 2019
                            Flipkart Customer Care's response
                            We will revert on it.
                            Oct 30, 2019
                            Updated by Dipjyoti Pathak
                            Issue unresolved till now!!!what to do?
                            Oct 31, 2019
                            Updated by Dipjyoti Pathak
                            Issue unresolved till now .it's 31 St October 2019
                            How many days you need to resolve the complaint?
                            Nov 02, 2019
                            Updated by Dipjyoti Pathak
                            No resolution provided till today (2november2019).
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                              A
                              Adabala Ramu
                              from Delhi, Delhi
                              Oct 25, 2019
                              Resolved
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                              Resolved

                              Website: Flipkar.com

                              Dear concern,

                              I have placed an mobile realme 3 in flipkart website bearing order id - od[protected] on 23rd oct 2019 and i made the payment through credit card and it was cancelled yesterday without my permission and none intimated me through call or sms or email. When i called customer care your executive said that my order was cancelled by the supplier due to heavy demand and limited stock and they said that seller tried to call me and as my mobile is not reachable and by saying this silly reason.

                              I want to know one thing that who gave the right or permission to cancel my order from my i'd. As the technology is updated everyone knows that if we have a limited stock we can put an option that we have this number of mobiles only or hurry up we have only 10 more or 6 more like that but flipkart people were taken my order and money and made me fool in front of my brother because that mobile is a gift from me to my brother.

                              Who will bare this damage happen to me and because of this mistake which was done knowingly and i lost my value at my brother. Now a days technology developed and still some website people these type of blunders are telling silly reasons and making customers fool and doing fraud things and having fun with customers hard money.
                              Who us answerable for my damage...

                              I request your good office to kindly resolve my problems and please take action on these type of websites those are doing business with customers money and making customers fool and thinking that noone will ask them and nothing will happen to them.

                              Thanks & regards
                              Adabala ramu
                              [protected]
                              [protected]
                              Nov 29, 2019
                              Complaint marked as Resolved 
                              Flipkart customer support has been notified about the posted complaint.
                              Verified Support
                              Oct 27, 2019
                              Flipkart Customer Care's response
                              Hi Adabala, We are sorry to let you know that your order was canceled by the seller as they can only fulfill orders for a limited quantity of this item. This is done to make sure that all customers have an equal opportunity to buy the item on Flipkart. However, the seller has confirmed that the refund has been completed on 24 Oct 19 and will be reflecting on your credit card by now. Your understanding is appreciated.
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                                J
                                Janmey Vartak
                                from Mumbai, Maharashtra
                                Oct 25, 2019
                                Resolved
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                                Resolved

                                Address: Flipkart India, Thane, Maharashtra, 401402

                                During flipkart big billion day i ordered the reebok sandel on 10th oct after that delivery person says that they could not delivered the product on my door step they want me to go ahead from my home which is 10 km, after 3 days of complaining for flipkart the delivery person was not able to deliver shoes in my home so i canceled the order and ask for refund but till now 26 oct 2019 i haven’t got any refund. I ask for it then there no hopes. Please help me
                                Nov 26, 2019
                                Complaint marked as Resolved 
                                Flipkart customer support has been notified about the posted complaint.
                                Verified Support
                                Oct 26, 2019
                                Flipkart Customer Care's response
                                Hi, We are sorry for the trouble you had to go through about the delivery of your product(REEBOK Men Red, Grey Sports Sandals). However, we’d like to let you know that the seller has completed the refund of ₹ 989 on 25 Oct 19 to your PhonePe account. As per standard banking procedures, it will be credited by 28 Oct 19. Your kind understanding is appreciated.
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                                  J
                                  javedbasha
                                  from Chennai, Tamil Nadu
                                  Oct 25, 2019
                                  Resolved
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                                  Resolved

                                  Address: 560068

                                  Hi,

                                  I complaint registered on 20th october still i din't get the item, from flipkart side resolving this issue without resolving issue.

                                  Ordered on sun, oct 13th '19

                                  Date of incident is 19th october.

                                  Incident: in[protected]

                                  These are the people without contacting me resolving the issue
                                  Sukhwinder singh
                                  Flipkart customer support

                                  Satwinder singh
                                  Flipkart customer support

                                  Sukhwinder singh
                                  Flipkart customer support

                                  Again i rised the issue update from flipkart customer service for [incident: in[protected]]

                                  I callled so meany time they are not responding correctly
                                  Nov 26, 2019
                                  Complaint marked as Resolved 
                                  Flipkart customer support has been notified about the posted complaint.
                                  Verified Support
                                  Oct 26, 2019
                                  Flipkart Customer Care's response
                                  We will revert on it.
                                  Verified Support
                                  Dec 30, 2019
                                  Flipkart Customer Care's response
                                  Hi,

                                  We are sorry for the trouble caused. We're writing to you about your Swisstyle SS-GR6620-BLU-CH Analog Watch - For Men with order ID OD[protected].
                                  We’d like to let you know that the seller has confirmed that the refund Of Rs.509/- has been completed on 30 Oct 2019 and should be reflecting on your account by 31 Oct 2019.

                                  You may contact your bank’s customer care using the number mentioned on the back of your card in case you need further assistance.
                                  If they are unable to help, you may raise a dispute with the bank's grievance cell.
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                                    M
                                    Manasvi Mehta
                                    from Roha, Gujarat
                                    Oct 25, 2019
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                                    I ordered (Order id - od[protected] for a 3 seater sofa and had paid rs. 9900/- through net banking on 30.09.2019. Then i had been given scheduled date of delivery as 17.10.2019 and extended further for 19.10.2019, 22.10.2019, 23.10.2019 thereafter no further updation is given to me. After 23.10.2019, no updation is shown on the app about my delivery. When i made a call on 23.10.2019 on their customer care no. [protected] i had been assured the delivery by 9.00 p. M. But not delivered. When again called on 24.10.2019 on the same number no proper reply/assurance is given. So far i have not received my order for which i had paid rs. 9900/- before about a month ago.
                                    Flipkart customer support has been notified about the posted complaint.
                                    Verified Support
                                    Oct 26, 2019
                                    Flipkart Customer Care's response
                                    We will revert on it.
                                    Oct 29, 2019
                                    Updated by Manasvi Mehta
                                    With regard to my complaint dated 25.10.2019 regarding Non delivery of my Order ID: OD[protected], I have received two calls first on 27.10.2019 and another on 28.10.2019 from Contact No. [protected] (Flipkart Authorities). Both the time I have been asked to cancel my orders and also asked me to place a fresh order as they are unable to supply it on the basis of my previous order. This is quite strange how a supplier can do this whereas he got payment in advance and after crossing all the deadlines for supplying the goods, he is showing his inability for supply the goods and also forcing the consumer to cancel the previous supply orders.
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                                      Kiran Lankapalli
                                      from Hyderabad, Telangana
                                      Oct 25, 2019
                                      Resolved
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                                      Resolved

                                      Address: 500033

                                      I made an order on 15th oct 2019 and the promised delivery date by the ekart logistics is 17th oct 2019. But the product was not delivered. After that i raised a complaint to the flipkart customer service and they said will deliver today.. Today.. Today... Each time i called to the customer support they were saying will deliver today. But exact delivery date was not giving and i asked the hub contact details where my product was located, which is showing in ekartlogistics tracking. But they were not saying where is my product and said we dont have the details of logistics hub.

                                      And today is 25th oct 2019, almost 11 days completed. And after calling the ekart logistics support number (1800=[protected] saying your compaint was forwarded to the logistics hub and you have to wait for another four days to process your complaint.
                                      Nov 26, 2019
                                      Complaint marked as Resolved 
                                      Flipkart customer support has been notified about the posted complaint.
                                      Verified Support
                                      Oct 26, 2019
                                      Flipkart Customer Care's response
                                      We will revert on it.
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