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Flipkart Complaints & Reviews

2.8
Updated: Dec 15, 2025
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Flipkart reviews & complaints page 1119

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P
PRABHAKAR EDIGA
from Hyderabad, Telangana
Oct 12, 2019
Resolved
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Resolved

@fkrtind @flipkartsupport order id:od[protected]. Booked on 4.10.19, you are given delivery date 24.10.19. Being a flipkart plus member what is the use, you are taking too much time for delivering product product is coming out of country?? Worst service by flipkart. Today i booked same product given delivery date is 19th. Worst services by flipkart.
Nov 21, 2019
Complaint marked as Resolved 
Flipkart customer support has been notified about the posted complaint.
Verified Support
Oct 15, 2019
Flipkart Customer Care's response
Hi,
Thanks for writing in.
We are sorry for the trouble you had to go through.
However, we're writing to let you know that the courier service provider has confirmed that the product "OPPO F11 (Fluorite Purple, 128 GB)'' will be delivered to you on "24th Oct 19''. Hence, we are closing this complaint from our end.
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    S
    shipra vatsa
    from Mumbai, Maharashtra
    Oct 12, 2019
    Resolved
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    Resolved

    Address: 841301

    Respected sir,

    I have purchased a dress order id. Od[protected] from your site and the delivery service is causing so much inconvenience to me.
    Firstly, last night dated 10.10.2019 they called me @7:56pm to tell me that my order has arrived but as i was unavailable at that time so i asked him to deliver it to my neighbour but he refused to do so and threaten me to cancel my order then after so much attempt he accepted to come another day.
    Again he contacted me today dated 11.10.2019 and asked me to come and receive the parcel at their office although i am ready to pay my delivery charge.
    Please sir take my complaint seriously and provide my order as soon as possible. I have attached my order reciept with this mail.

    Thank you.
    With regards
    Nov 28, 2019
    Complaint marked as Resolved 
    Flipkart customer support has been notified about the posted complaint.
    Verified Support
    Oct 14, 2019
    Flipkart Customer Care's response
    Hi,

    Thanks for writing in.

    We are sorry for the trouble you had to go through.

    However, we're writing to let you know that the courier service provider has confirmed that the shipment of "Metronaut Typography Women Henley Neck Black, White T-Shirt'' will be delivered to you on "20th Oct 19''.

    Have a nice day!
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      S
      Selva@Sai
      from BENGALURU, Karnataka
      Oct 12, 2019
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      Address: #30, 1st Floor, 18th Main, 7th Cross, BTM 1st Stage, BTM layout, Bangalore, Karnataka, 560029

      Hi,
      We have ordered the fridge and it should be delivered on oct-03-19. It's been 10 days since the flipkart page display's the order will be delivered on oc-03, but there is no action i could see even after the multiple requests made to customer care as well. I have seen the sms that package has arrived at flipkart logistics hub on oct-02. With frequent follow-ups, the customer executive told the package will be delivered on the next day, but every day passing, experiencing the bad service from that either the web page got updated nor the package was delivered.

      Thanks,
      +1 photos
      Flipkart customer support has been notified about the posted complaint.
      Verified Support
      Oct 14, 2019
      Flipkart Customer Care's response
      Hi,

      Thanks for contacting us.

      As per the previous discussion with the team thank you for confirming that you have received the product.
      Oct 14, 2019
      Updated by Selva@Sai
      Hi Flipkart team,

      Thanks and I appreciate the prompt action on this issue.

      But we are concerned about handling the package during shipment & delivery. It's really very bad that the delivery guys mishandling the package (especially electronic goods) irrespective of what kind of object they are shipping.

      1. They have horizontally held the fridge.
      2. Literally I have forced the delivery boy who held the top side of the fridge to go first on the steps. They don't care about which side they are holding (top/bottom).
      3. They aren't concerned about wear and tear and they simply told that Flipkart will replace if there is any damage (which could severely cause the life span of the device and also our time).

      I request the logistic management should take necessary steps at least to train/educate them regarding this.

      Regards,
      Selva

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        V
        vinuthna reddy
        from Tirupati, Andhra Pradesh
        Oct 12, 2019
        Resolved
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        Resolved

        Address: Chandigarh, Chandigarh

        I purchased fast track sunglasses from flipkart worth 1, 376 during bigbillion days
        But they sended me fast track rectangular glasses worth below 1000
        Then i requested for return and refund they accepted it and after few hours they blocked my account i contacted customer support they said due to high returns we blocked your account i was shocked what the hell of policy is this.
        If they send damaged product or different product then its their fault they shouldn't count on these kind of returns but they simply did it even i explain this to the customer support they are not accepting it and no proper replay flipkart cheating customers like this iam a loyal customer of flipkart but they dint care about it

        I want my product or my money refund plese help me
        Nov 15, 2019
        Complaint marked as Resolved 
        Flipkart customer support has been notified about the posted complaint.
        Verified Support
        Oct 15, 2019
        Flipkart Customer Care's response
        Hi Eaims,
        We are sorry to let you know that our systems have detected an unusually high number of returns in your purchase history. This would also mean that you will no longer be able to login to your Flipkart account.
        Dear Vinuthna,

        Steve here from the Customer Relations team. Always here to help!

        Thanks for bringing out your concern, we understand we may not be perfect, but we always strive to make things right for our customers. We apologize for the difficulty you have faced and we want to reach out to you. Could you please share your contact number & email id, so that our team can contact you.

        We take pride in our customer service levels. Customer satisfaction is our main goal, and we go the extra mile to ensure our customers are happy. In case you wish to talk with our Care team, please call on[protected].

        Sincerely,
        Steve
        vinuthna reddy's [Complaint's author] reply, Oct 12, 2019
        Email ID : [email protected]
        Phno: 9550183253
        Thanks for understand my problem I hope u solve it as soon as possible
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          V
          Vaisakh Ar
          Oct 12, 2019
          Resolved
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          Resolved

          Address: 691305

          I have seen offers in flip-kart and i tried to purchase one oppo f11 pro mobile and after completing the payment it says that your order has been cancelled due to high demand.

          If you have demand in the product why you are leading us to payment (You can inform that the specified item is out of stock)

          I need an explanation in this regards and i will make a complaint officially for this

          I value my money i cannot wait for 6 working days for this stupid things

          I expect a swift response from your side
          Nov 15, 2019
          Complaint marked as Resolved 
          Flipkart customer support has been notified about the posted complaint.
          Verified Support
          Oct 14, 2019
          Flipkart Customer Care's response
          Hi, We are sorry to let you know that your order for your product OPPO F11 Pro (Aurora Green, 64 GB)
          was canceled by the seller as they can only fulfill orders for a limited quantity of this item. This is done to make sure that all customers have an equal opportunity to buy the item on Flipkart. However, the seller has confirmed that the refund has been completed on 12 Oct 19 and will be reflecting on your credit card EMI by 22 Oct 19. Your understanding is appreciated.
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            V
            vikassoni58
            from Delhi, Delhi
            Oct 12, 2019
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            Address: chhatarpur, Chhatarpur, Madhya Pradesh, 471001

            I had requested to return my redmi 7a mobile phone of 6199/- rs within return period as specified in my flipkart account and they have
            Confirmed me to provide all satisfactory result to return this till 12th oct but after asking and calling many times to customer support they
            Have totally rejected my return request and not given any customer satisfaction result, i am an old customer of flipkart
            And as i trusted in flipkart policies but all were fake that's not good.
            Friends who are with me. So give me any response if you can do anthing related to return..
            All the return policies of flipkart are fake and also they provide fake products as they have send me redmi 7a mobile phone of rs. 6199/-
            Kindly help me to refund my 6199/- rs from flipkart which is a very big company and not listening properly to the customers..
            +1 photos
            Flipkart customer support has been notified about the posted complaint.
            Verified Support
            Oct 14, 2019
            Flipkart Customer Care's response
            Hi, We're sorry to hear that you're facing issues with your Redmi 7A (Matte Black, 32 GB). We'd like to let you know that the technician has confirmed that the issue has been resolved in your device. Hence, the seller will not be able to accommodate the return request. However, if you are facing any issues with your product, kindly contact the brand authorized service center so that they will help you out. Your kind understanding is appreciated.
            Oct 15, 2019
            Updated by vikassoni58
            hello sir, actually when technician had come and examine and taken pictures only of this Redmi 7A mobile phone he told me yea its having that problem but company/Flipkart never return any product in one time request, do the same request again then it will be return he didn't tell me that what he was doing - he was cancelling my return request or proceeding for next level. when i saw in my Flipkart account then i confirmed he has cancelled that was not good.. so that means Flipkart service is not good for any products for their customer satisfaction..
            It is really very disappointing..
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              R
              ramaswamys
              from Chennai, Tamil Nadu
              Oct 12, 2019
              Resolved
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              Resolved

              Address: PLOT NO.5 DOOR NO.7, VIGNESHWAR STREET, 10TH MAIN ROAD, Chennai, Tamil Nadu, 600053

              Tempered glass ordered for lenova z2 plus, with 2 quantity packing both sides to be fixed. Received only 1 qty and also not matching since it undersized. While placing order description shown 2 qty and taken money for the same. Now delivered 1 qty which is not matching and unable to use. Order id:od[protected]. I need the exact product or money to be refunded immediately.
              +2 photos
              Nov 22, 2019
              Complaint marked as Resolved 
              Flipkart customer support has been notified about the posted complaint.
              Verified Support
              Oct 15, 2019
              Flipkart Customer Care's response
              We will revert on it.
              Verified Support
              Dec 26, 2019
              Flipkart Customer Care's response
              Customer raised a complaint stating that there is an issue with product delivered . We have interacted with the customer and raised a return request with the seller for the refund of the order. The seller has confirmed that the refund has been completed on 16 Oct 19. Hence, closing the complaint from our end.
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                N
                Nptel Expert
                from Delhi, Delhi
                Oct 12, 2019
                Resolved
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                Resolved

                Address: Swaroopnagar, New Delhi, Delhi, 110042

                Flipkart dewali sale ka each

                Before buying any product see what flipkart has done in big billions sale.

                My order is successful place. But with out any reasons flipkart has cancelled it. Refund amount is also taken 7day to come back at that time that offers end. I have sent them mail that why they have cancelled my order but they have no answer to give.
                First they said solution would be given to you on 7oct, then extend to 9, then 11, then 13. On 12 i got a mail we are sorry for your cancellation. Continue shopping with us
                +4 photos
                Oct 13, 2019
                Complaint marked as Resolved 
                Remove my complaint
                Flipkart customer support has been notified about the posted complaint.
                Verified Support
                Oct 14, 2019
                Flipkart Customer Care's response
                Hi, We are sorry to let you know that your order for the product 'Realme XT (Pearl Blue, 64 GB)' has been canceled due to unforeseen reasons. We request you to place a fresh order. However, the seller has completed the refund on 04 Oct 19 and it should be reflecting in your account by now. Your kind understanding is appreciated.
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                  P
                  Pk77123
                  from Mumbai, Maharashtra
                  Oct 12, 2019
                  Resolved
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                  Resolved

                  Address: Bangalore, Karnataka

                  Hii everyone i want to show my grievances for the replacement of my apple ipad 9.7 inch 32gb silver colour. As i order silver color. But received space grey colour ipad so i requested for replacement on 7th oct 2019 but still after five days they just asking for time to solve this query and didn’t do anything just ask me to wait and wait and it was very harassing and frustrating for me because after spending to much money and due to their mistakes i have to suffer and though i am giving my important time to every time call customer care and they just end up saying sir please give us 72 hrs or 24 hrs so that we can resloved your query and even after deadline they just end up doing nothing so it was terrible i didn’t expect from flipkart as i am a plus member and using flipkart since last 7years.
                  Nov 14, 2019
                  Complaint marked as Resolved 
                  Flipkart customer support has been notified about the posted complaint.
                  Oct 12, 2019
                  Updated by Pk77123
                  I problem still open and didn’t resolve yet
                  Oct 12, 2019
                  Updated by Pk77123
                  Flipkart customer support team just giving us deadline time but didn’t resolve your query they don’t even bothered about how much we paid and how much our important time we devoted to every time call them
                  Verified Support
                  Oct 14, 2019
                  Flipkart Customer Care's response
                  We will revert on it.
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                    B
                    Bivek Pandey
                    from Modasa, Gujarat
                    Oct 12, 2019
                    Resolved
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                    Resolved

                    Address: Mumbai City, Maharashtra, 400708

                    I had placed an order puma dwane idp running shoes from flipkart in big billion days at a price of rs 999 on 29th september.
                    After 10 days of waiting and seeing the status of the order as being processed, i had raised an query with flipkart and i have been given fhe resolution to cancel the order and place it again at the original price of 1599 (Which is its current price).

                    I had placed the complete order and paid the money in advance to avail the offer.
                    If the order is available to be delivered now with current price then why cant the order be delivered to me from placed order price.

                    My phone number is [protected]
                    Email id - vivekpandey. [protected]@gmail.com
                    +1 photos
                    Dec 6, 2019
                    Complaint marked as Resolved 
                    Flipkart customer support has been notified about the posted complaint.
                    Verified Support
                    Oct 15, 2019
                    Flipkart Customer Care's response
                    Hi​​​​​​​​​​​​​​​​​​​,
                    We are sorry to let you know that your order for Puma Dwane IDP Running Shoes For Men has been canceled due to unforeseen reasons. We request you to place a fresh order. However, the seller has completed the refund on 13 Oct 19 and it will be reflected in your bank account by today's end of the day. Hence, closing the complaint from our end. Your kind understanding is appreciated.
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                      S
                      swathi.kanduri
                      from Mumbai, Maharashtra
                      Oct 12, 2019
                      Resolved
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                      Resolved

                      I can't play game on flipkart game zone.
                      I tried contacting the customer care and they pass on time making calls and transferring the issue to other departments.
                      This repeated on for 3times and i got wexed and left.
                      But i feel they are not fair in their terms.
                      Iam not doing any hacking jobs or fraud practices.
                      Then what is this fair play.
                      Just a damn insult
                      Nov 15, 2019
                      Complaint marked as Resolved 
                      Flipkart customer support has been notified about the posted complaint.
                      Verified Support
                      Oct 14, 2019
                      Flipkart Customer Care's response
                      Hi Pawan, Thanks for getting in touch. We are sorry to inform you that we are unable to find your account details from the shared information. Request you to share the registered email ID in order to assist you further. Hope to hear from you soon.
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                        B
                        beemanapallysrinivas
                        from Ahmedabad, Gujarat
                        Oct 12, 2019
                        Resolved
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                        Resolved

                        mi a3 mobile return

                        Address: 8-30-6/1.Panchayathraj colony.Mahabubnagar, 509001

                        Sub: return of my mi a3- mobile-problem issues for return-req-reg
                        Ref: flipcart order id. Od[protected].

                        Adverting to the subject cited, i have purchased through online mode mi a3 mobile on 02.10.2019 through my sbi debit card on 12 emi. The total amounts sanctioned by the bank. And i have received the item on 08.10.2019 at afternoon (Dushera festival). And i have opened the box and verified the mobile. And...
                        +1 videos
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                        lleenniinn
                        from Chennai, Tamil Nadu
                        Oct 12, 2019
                        Resolved
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                        Resolved

                        Hi, i had ordered a cellphone from flipkart an it was supposed to be delivered to me on the 4 th of october but it was not, so i had to call and ask and they told me that there would be a slight delay in delivery and asked me to wait till the 7th of oct.. I waited and called again they said the seller is delaying the delivery and asked memto wait till 11 th of october.. But they called me back again and asked me to cancel the order... I said that i placed this order for inr 11599/- which was because of the big billion day these guys from flipkart are asking me to cancel this order and place the order again for 14.999 inr.. They are trying to cheat me out i the offer i genuinely got.. Non of them seems to help me no manager no supervisor who can handle the situation... I am at the point of trying to file a case against the company for fraud but if some one who genuinely represents the brand can sort out issues for me, i would really appreciate that
                        Feb 10, 2021
                        Complaint marked as Resolved 
                        Thank you (consumer complain)
                        Flipkart customer support has been notified about the posted complaint.
                        Verified Support
                        Oct 14, 2019
                        Flipkart Customer Care's response
                        We will revert on it.
                        Verified Support
                        Feb 11, 2021
                        Flipkart Customer Care's response
                        We will revert on it.
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                          S
                          Subha Dip
                          from Mumbai, Maharashtra
                          Oct 12, 2019
                          Resolved
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                          Resolved

                          Address: Andharmanik, 743503

                          I order a product on 2 nd october on offer and waiting almost 10 days now suddenly its show that order canceled. I order mANY TIME in a month in same address but there was not an issue. I call CUSTOMER CARE they said couriour parter cant reach me, even I cant get a miss call from there. Im going to Uninstall this ###. and canceling my all order.
                          +1 photos
                          Dec 8, 2019
                          Complaint marked as Resolved 
                          Flipkart customer support has been notified about the posted complaint.
                          Oct 12, 2019
                          Updated by Subha Dip
                          I order a product on 2 nd october on offer and waiting almost 10 days now suddenly its show that order canceled. I order mANY TIME in a month in same address but there was not an issue. I call CUSTOMER CARE they said couriour parter cant reach me, even I cant get a miss call from there. Im going to Uninstall this ###. and canceling my all order.

                          Verified Support
                          Oct 15, 2019
                          Flipkart Customer Care's response
                          Hi, ​​​​​​​​​​​​​​​​​​​We are sorry to let you know that your order for boAt Rockerz 255F Bluetooth Headset with Mic has been cancelled by the courier service provider due to unforeseen reasons. We request you to place a fresh order. Hence, closing the complaint from our end. Your kind understanding is appreciated.
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                            GururajaHB
                            from Bengaluru, Karnataka
                            Oct 12, 2019
                            Resolved
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                            Resolved

                            Address: Bangalore, Karnataka, 560049

                            I ordered a mobile realme xt for around 18, 142 rs, i had given an address bangalore - 560049 and they rejected the order stating incorrect pincode provided. My order id is od[protected]. My address was correct including the pincode, the ecart depot is just around 3km from location. Now the price has increased. Please let me know how to go through legal proceedings.
                            +1 photos
                            Oct 13, 2019
                            Complaint marked as Resolved 
                            Flipkart customer support has been notified about the posted complaint.
                            Verified Support
                            Oct 14, 2019
                            Flipkart Customer Care's response
                            Hi, We’re sorry to let you know that your order (OD[protected] was canceled by the seller as their partnered courier service provider was not able to deliver the product to your address. This is because they no longer serve this Pincode and this update was shared with us after you had placed your order.

                            If you’d still like to buy the item, you can place a new order and choose to have it delivered at a different serviceable address.

                            We’re working closely with our seller community to make your shopping experiences on Flipkart seamless.

                            Hope you understand.
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                              D
                              Devjoon
                              from Mumbai, Maharashtra
                              Oct 12, 2019
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                              Address: A Block, Block A, Industrial Area, Sector 62, Noida, Uttar Pradesh 201309, Gautam Buddh Nagar, Uttar Pradesh, 201309

                              Od[protected]

                              Hi
                              I have concern about ur refund policy

                              I ordered ab product but i did not get the product as per my expected time so i want to cancel that order but i have concern
                              When i ordered the product i use my friends card but a fraudulent activity happen on his card we can't accept the refund on that particular card until the bank resolve the issue i don't know how long it will take so i called two three times regarding the same but there is no resolution i told them that they can provide me the refund and my different account or they can refund that money into flipkart account but they refuse that they can't help me regarding but my concern is that i can't accept the refund into the same account and i don't want your product. And i also surprised when i see the product rates today i was playing 450 rupees more in yourself you are just making us fool you are selling 1049 product in 1499 rupees i am just writing this you guys can help me that's only fine otherwise i'm going to file complaint in consumer court regarding this is this thing happen with someone else's who is making payment by card aur bank account
                              You guys have procedure whosoever making a payment in cash you guys referring their money in to their bank account and you are telling me that we can't refund your money into different account thet told me whatever mode you use to make payment we refund in a same mode.

                              So my concern is that why why you are not giving the cash whosoever making cash on delivery orders why you are asking for their accounts and all those thing to refund the money as per your company low you should give the money in the same way which you received you have to go the consumer address and give them cash if you can't then i can ask my money to be refunded into different account
                              Such a bad experience with flipkart first time nothing happened with me and i had to call through 4 times but no one help me so i am going to file a complaint about this so this thing would not be happened with other consumer.
                              And the thing is also surprising me that in big billion sale i am getting the product in 1499 rupees and now you are just selling at 1049 rupees that's great.
                              Flipkart customer support has been notified about the posted complaint.
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                                G
                                gajju89
                                from Pune, Maharashtra
                                Oct 12, 2019
                                Resolved
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                                Resolved

                                Address: Pune, Maharashtra, 411057

                                Flipkart is providing very poor service wrt delivery of the product. I have 3 items which are being delayed back to back. From the costumer support no good solution found. Very pathetic. Flipkart shoud be penalized for each delay in delivery then only they will understand the pain of business loss. It seems flipkart is focused on money making more then customer satisfaction
                                Oct 12, 2019
                                Complaint marked as Resolved 
                                Order is delivered
                                Flipkart customer support has been notified about the posted complaint.
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                                  P
                                  Peramreddy07
                                  from Kollam, Kerala
                                  Oct 12, 2019
                                  Resolved
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                                  Resolved

                                  This is fake product. This is imitation product. Please don’t purchase in flipkart. Maximum all the products are imitation only. I purchased this product in oct 2018. This watch is not working properly since 20 days. I went to original timex showroom and i showed to them and they told me that this is fake product. See 150-500 rupees of imitation product but by cheating they sell the product for me 5750. This is the cheating happening in flipkart. Because maximum we believe in brand but they are not deserving that. Please don’t purchase the products blindly in flipkar.
                                  Nov 16, 2019
                                  Complaint marked as Resolved 
                                  Flipkart customer support has been notified about the posted complaint.
                                  Verified Support
                                  Oct 15, 2019
                                  Flipkart Customer Care's response
                                  Hi,
                                  Thanks for getting in touch.
                                  We are sorry to inform you that we are unable to find your account/order details. Request you to share us the order details or get in touch with our customer support number[protected].
                                  You can also check your order status here: http://fkrt.it/bqWLi~NN
                                  Hope to hear from you soon.
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                                    S
                                    Saddam251992
                                    from Mumbai, Maharashtra
                                    Oct 12, 2019
                                    Resolved
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                                    Resolved

                                    Address: 411033

                                    Hi all,

                                    This is saddam ahmed from pune, maharashtra.

                                    This is regards to the order id - od[protected]
                                    Issue date - 11th oct 2019
                                    Order value - rs4, 907/-

                                    Two mistakes were done by your team:
                                    1) wrong information provide to us
                                    2) order cancelled by your team which was i placed.

                                    This is nonsense. This is totally nonsense.
                                    I have spent more than 3 hours to place the order and within a second my all the order cancelled by your team without informing me.

                                    I am your regular customer if you check my order tab then you will get info. About my profile.

                                    Now i want compensate on it if i do not get the compensate on it then i will post this issue on social media along with the call recordings.

                                    Regards,
                                    Saddam ahmed
                                    +1 photos
                                    Dec 15, 2019
                                    Complaint marked as Resolved 
                                    Flipkart customer support has been notified about the posted complaint.
                                    Verified Support
                                    Oct 15, 2019
                                    Flipkart Customer Care's response
                                    Hi, ​​​​​​​​​​​​​​​​​​​
                                    We are sorry to let you know that your order for this order ID OD[protected] has been canceled due to unforeseen reasons. We request you to place a fresh order. However, the seller has completed the refund on 11 Oct 19 and it should have reflected by now. Hence, closing the complaint from our end. Your kind understanding is appreciated.
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                                      K
                                      Kushal Yeshwanth
                                      from Bengaluru, Karnataka
                                      Oct 12, 2019
                                      Resolved
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                                      Resolved

                                      Address: Majestic, #37 td lane cottonpet, Bangalore, Karnataka, 560053

                                      I have not got the delivery of this order boat aavante 2000 soundbar 2.1
                                      Delivery person never contacted me and attempted to deliver
                                      I have also spoke to customer care they say that delivery was attempted "but delivery was not at all attempted"
                                      Very upset on flipkart service
                                      I need the product to be delivered at any aspect please help me recieving the order
                                      Name - kushal
                                      Phone - [protected]
                                      +3 photos
                                      Nov 14, 2019
                                      Complaint marked as Resolved 
                                      Flipkart customer support has been notified about the posted complaint.
                                      Verified Support
                                      Oct 14, 2019
                                      Flipkart Customer Care's response
                                      Hi Kushal, We are sorry to let you know that your order for the product 'boAt Aavante Bar 2000 160 W Bluetooth Soundbar' has been canceled due to unforeseen reasons. We request you to place a fresh order. Your kind understanding is appreciated.
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