Flipkart Complaints & Reviews

I won 50 Super coins each (6 times) on various days for 'Quiz' in Flipkart App.It was mentioned that the prize will be given to redeem from 9.10.2019. But unfortunately prizes not given till now (16.10.2019). I would like to know why it becomes so late to credit the game prizes from Flipkart.?
Hence, I request to please please credit my prizes I won at the earliest please since Iam a regular customer of Flipkart.

Yours Faithfully

Nov 18, 2019

Complaint marked as Resolved

Flipkart customer support has been notified about the posted complaint.

Verified Support

Oct 18, 2019

Flipkart Customer Care's response We will revert on it.

Verified Support

Oct 18, 2019

Flipkart Customer Care's response Hi, Thanks for getting in touch. We are sorry to inform you that we are unable to find your account details from the shared information. Request you to share the registered email ID in order to assist you further. Hope to hear from you soon.

Verified Support

Dec 27, 2019

Flipkart Customer Care's response Hi, Thanks for getting in touch. We are sorry to inform you that we are unable to find your account details from the shared information. Request you to share the registered email ID in order to assist you further. Hope to hear from you soon.

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I have won the prize of 50 Super coins on 22.9.19 and on 23.9.19 for Sports Quiz (proof of screen shot attached). It was mentioned that the prize will be available to redeem from 9.10.2019. But unfortunately the same was not credited to me till now (16.10.19). I don't know why this technical problem happened to a reputed firm like FLIPKART.
Also, I contacted Flipkart through message in FLIPKART APP on 11.10.2019, but no reply was obtained till now.
Hence, I humbly request to please resolve my issue at the earliest and please credit my prizes.

Thanking you
Arun ([protected])

Nov 18, 2019

Complaint marked as Resolved

Flipkart customer support has been notified about the posted complaint.

Verified Support

Oct 18, 2019

Flipkart Customer Care's response we will revert on it.

Dec 09, 2019

Updated by arunjith45 Complaint not solved

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I had ordered a mobile phone in flipkart on september 30th, 2019. The delivery date they given was oct 9th, 2019. Till then they are extending the delivery date day still today (16th october, 2019).
I am raising the complaint from oct 11th, but still i didn't get my order. They are not responding to my complaint. If they responded i will got my order. But, they are not responding. They are just telling sorry and because of logistics issue it is getting late. I am getting this same answer from oct 11th.
Is this the flipkart service working...?
How many days should i wait for my delivery???

Nov 17, 2019

Complaint marked as Resolved

Flipkart customer support has been notified about the posted complaint.

Verified Support

Oct 17, 2019

Flipkart Customer Care's response We will revert on it.

Verified Support

Dec 27, 2019

Flipkart Customer Care's response Customer raised a complaint regarding the delivery of the order. We have interacted with the customer and confirmed that the product is delivered on 17 Oct 19. Hence, closing the complaint from our end.

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I have ordered laptop from flipkart on 6th of october which was supposed to deliver by 14th of october but it's been three days passed the status is showing is still not shipped showing that waiting for courier to pick up. I have made complaint regarding that they are showing 3 days resolving that complaint time.. Very disappointed with flipkart service..

Nov 19, 2019

Complaint marked as Resolved

Flipkart customer support has been notified about the posted complaint.

Verified Support

Oct 17, 2019

Flipkart Customer Care's response We will revert on it.

Verified Support

Dec 27, 2019

Flipkart Customer Care's response Hi, We are sorry to let you know that your order for the product 'Asus VivoBook S Series Core i5 8th Gen - (8 GB/1 TB HDD/256 GB SSD/Windows 10 Home) S430FA-EB026T Thin and Light Laptop' has been canceled by the seller due to unforeseen reasons. We request you to place a fresh order. However, the seller has completed the refund on 17 Oct 19 and it should be reflecting in your account by now. Your kind understanding is appreciated.

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Address: New Delhi, Delhi, 110062

I have not seen any customer care group worst than in Flipkart. No person has any knowledge of any solution. I have purchased a product and it was never reached to me. Per day I have to make a call to customer care. They are so careless people and do not know where is my product and each time they are making a new story for solution. I got very much frustrated.

Neither I got product neither got my money. Total fraud FLIPKART has done with me.

Nov 19, 2019

Complaint marked as Resolved

Flipkart customer support has been notified about the posted complaint.

Oct 16, 2019

Updated by Sulabh Soni Many times my wife has made a call and mee too and now decided not topurchase anything from flipkart.

DO NOT PURCHASE FROM FLIPKART ANYTHING.

NO CUSTOMER SUPPORT AT ALL

Verified Support

Oct 17, 2019

Flipkart Customer Care's response We will revert on it.

Dec 21, 2019

Updated by Sulabh Soni Worst service

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Its been 15 days and refund have not been credited to my account despite application shows refund have been completed.

On asking refund transactionid for bank reference i get answer from customer support that they do not have it.

Kindly have a look asap or i would look forward for a police complaint or complaint with consumer court against flipkart if not resolved by tomorrow.

Orderid - od[protected]
Account details - name - vipul
Phone no - [protected]

Regards
Vipul gupta
Ph - [protected]

Nov 29, 2019

Complaint marked as Resolved

Flipkart customer support has been notified about the posted complaint.

Verified Support

Oct 17, 2019

Flipkart Customer Care's response We will revert on it.

Verified Support

Dec 27, 2019

Flipkart Customer Care's response Customer raised a complaint regarding the refund of the order. We have interacted with the customer and confirmed that the refund amount is reflecting in customer account. Hence, closing the complaint from our end.

Verified Support

Dec 27, 2019

Flipkart Customer Care's response Customer raised a complaint regarding the refund of the order. We have interacted with the customer and confirmed that the refund amount is reflecting in customer account. Hence, closing the complaint from our end.

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Address: 241 barodiya scheme railway station jaipur, 302006

My product is not deliver yet as per the representative my product was deliver on 3rd of oct but my product is not deliver yet so please have a look on my concern as soon as possible and resolve my queries. Seller is also calling me that please cancel this order and order again the same item but my flipkart app not showing the cancel option so please resolve my queries asap. Order information given below:
Order# od[protected]

Thanks
Ayaz abbas

Nov 25, 2019

Complaint marked as Resolved

Flipkart customer support has been notified about the posted complaint.

Verified Support

Oct 17, 2019

Flipkart Customer Care's response We will revert on it.

Verified Support

Dec 27, 2019

Flipkart Customer Care's response Hi, We are sorry to let you know that your order for the product 'United Colors of Benetton Self Design Men Mandarin Collar Blue T-Shirt' has been canceled by the seller due to unforeseen reasons. We request you to place a fresh order. However, the seller has completed the refund on 22 Oct 19 and it should be reflecting in your account by now. Your kind understanding is appreciated.

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B

Bastav Patra

from Mumbai, Maharashtra

Oct 16, 2019

I have buy I pro powerbank 10000 mh only 2 month it is not working I buy from flipkart. I want to replace this item plz do it fast.

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Address: Gurgaon, Haryana

Hi team I have made a flight booking from Pune to Jaipur from Flipkart travel website around 15 days back.
The amount 4111(approx) got deducted from bank but booking was not made.
Even after 15 days I didn't receive the refund into my back account.
The Flipkart travel helpline is not picking the phone.
Could you please help in this regard.
Thankyou

Flipkart customer support has been notified about the posted complaint.

Oct 17, 2019

Updated by Nitin123_2 Okay

Verified Support

Oct 17, 2019

Flipkart Customer Care's response Hi, We are sorry for the trouble you had to go through. However, we'd like to inform you that you can get in touch with the Flipkart Travel Desk on '[protected]' so that this can be addressed at the earliest. Your kind understanding is appreciated.

Oct 17, 2019

Updated by Nitin123_2 Hi I am trying to contact Flipkart travel help desk from last 3 days but no one is picking the call even after multiple calls. Today I sent a call back request to Flipkart and they registered the following ticket:
IN[protected]

Kindly keep me uodated about this incident and help to get the refund asap into my account.

Oct 21, 2019

Updated by Nitin123_2 Hi flipkart travel is there any update on the complaint

Oct 21, 2019

Updated by Nitin123_2 I am unable to reach flipkart travel helpdesk. No one is answering the call from last 5 days I am trying

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M

[email protected]

Sep 1, 2020

31 07 2020 ko Ranchi to Mumbai ka tekat book Kiya tha Jo secsafull nahi huwa our amount debited ho Gaya hai please rifand karne

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M

[email protected]

Sep 1, 2020

31 07 2020 ka Ranchi to Mumbai ka tekat book Kiya tha uska refund bhejo sir

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2 Comments

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Hello sir, i have brought a thing from flipkart but got defected item so i requested for return but they banned my account for that, sir take some necessary item about this company and try to solve my problem ...
My mob no.. [protected] registered with flipkart

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Address: k7 moore avenue housing estate, 159, NSC Bose road, Kolkata, West Bengal, 700040

Website: Flipkart.com

I have been a regular Flipkart customer and their Game Zone is something I liked. I accessed it regularly and also encouraged my friends and family to take up quizzing, guess what. Suddenly, from yesterday, I have been blocked from the Game Zone, with a message that says that Flipkart encourages Fair Play. Which particular Fair Play rule did I break to warrant such a step?? I want Flipkart to reinstate my account and rectify such a faulty decision.

Dec 7, 2019

Complaint marked as Resolved

Flipkart customer support has been notified about the posted complaint.

Verified Support

Oct 18, 2019

Flipkart Customer Care's response Hi,
Thanks for getting in touch.
We are sorry to inform you that we are unable to find your account details. Request you to share with us the account details or get in touch with our customer support number[protected].
You can also check your order status here: http://fkrt.it/bqWLi~NN
Hope to hear from you soon.

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I ordered a laptop on 29th september and today is 16th october.. My laptop is still not delivered... I ordered laptop in big billion days from flipkart despite having huge sale on amazon as well and made mistake of trusting flipkart over amazon.. Now the sale is over and i dont have a latop... Daily i have to waste my time contacting flipkart support and begging them to tell me where my laptop is... All they say is higher authorities have been informed and someone will contact within 24 hours... Noone has ever contacted me.. I am taking flipkart to consumer court for this

Nov 19, 2019

Complaint marked as Resolved

Flipkart customer support has been notified about the posted complaint.

Verified Support

Oct 17, 2019

Flipkart Customer Care's response We will revert on it.

Verified Support

Dec 27, 2019

Flipkart Customer Care's response Customer raised a complaint regarding the delivery of the order. We would like to inform that the seller has confirmed that the order is delivered on 22 Oct 19.Hence, closing the complaint from our end.

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R

rohit00004

from Jamnagar, Gujarat

Oct 16, 2019

Complaint : your filkart account has been blocked. please contact our customore support to fix thi my acc no [protected] my mail id one.[protected]@gmail.com filpkar balance 25010 16/9/2019 filpkart daily call no mail no solution plz help me filpkart my big balance complan id IN[protected]

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M

Mrunal Puranik

from Delhi, Delhi

Oct 16, 2019

I want to buy a Philips hair straightener form flipkart so i added to my card but before buying it goes stock out to my location. I want to buy my straightener as soon as possible before the sale goes down. So please help to get it add my product in stock its a humble request

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I have ordered Crocs Leigh graphic W women Black white wedgeS heels from Flipkart, size Uk 6 ... As I want one size smaller than this one that is UK5 ... It's showing in stock on the app from the same seller... But still they are not giving me replacement with one size smaller... I have contacted them many times but they are telling me that items showing in apps are only for new customers...

Nov 19, 2019

Complaint marked as Resolved

Flipkart customer support has been notified about the posted complaint.

Oct 16, 2019

Updated by Palzk Not resolved

Verified Support

Oct 17, 2019

Flipkart Customer Care's response We will revert on it.

Verified Support

Dec 27, 2019

Flipkart Customer Care's response Customer raised a complaint stating that there is an issue with product delivered . We have interacted with the customer and raised a return request with the seller for the refund of the order. The seller has confirmed that the replacement order is delivered on 22 Oct 19. Hence, closing the complaint from our

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Address: Medical college, Jabalpur, Madhya Pradesh

Sir pleas unblock my Accoung because I am genuine customer, professionally doctor
I bites laptop yesterday, which is hanging again and again need to replace
And without my account unblocking I canâ€™t to laptop replacement request
Please replace my laptop

Otherwise I am an goverment doctor
I have to take the strict action with trial in the court session
I hope you understand my situation
Regard s
DR RUTVIK SILONIYA
REGIESTERED NO[protected]
Registered email- [protected]@gmail.com

Oct 16, 2019

Complaint marked as Resolved

Sir no action has been taking my flipkart they just replied, that u cancelled product higher no of time and return it So we block our account This is just an fraud And not fare with any genuine customer

Flipkart customer support has been notified about the posted complaint.

Nov 04, 2019

Updated by Ambitious rutvik Ni action ?

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Address: C-355A, SECOND FLOOR, NEW ASHOK NAGAR, 110096

Website: Www.flipkart.com

Dear sir,
My account is blocked by flipkart and i already have complaint for unblock but the did not listen. When i have order a vivo phone for my office college who have not a phone and want to purchase a phone from his card. It's my fault that i have purchased that phone for him from his credit card, you can check it. Another think is that phone was cancelled but my account is blocked.

Jan 29, 2020

Complaint marked as Resolved

Flipkart customer support has been notified about the posted complaint.

Oct 16, 2019

Updated by sudhansumalik i an a flipkart plus member and order various product from flipkart but my account is blocked

Verified Support

Oct 17, 2019

Flipkart Customer Care's response Hi, Thanks for getting in touch. We are sorry to inform you that we are unable to find your account details from the shared information. Request you to share the registered email ID in order to assist you further. Hope to hear from you soon.

Oct 17, 2019

Updated by sudhansumalik my email id is sudhansu.[protected]@gmail.com

i want to return a damage product which i have received but my account is blocked.

Verified Support

Dec 27, 2019

Flipkart Customer Care's response Hi, Thanks for getting in touch. We are sorry to inform you that we are unable to view your account details from the shared information. Request you to share the registered email ID in order to assist you further. Hope to hear from you soon.

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Address: VI Renjith , near TD Medical College, Vandanam , punnapara, alappuzha, Kerala 688005, Alappuzha, Kerala, 688005

I had ordered a Asus rog 2 on 3 October at 4:41pm and I was supposed to receive it on 13 October. The product has not been packed yet. I tried contacting the customer care and they said that the product will definitely reach within 2 days which has not happy either. Instead of raising the issue they sent me a mail saying the issue has been resolved and sent me 6 feedback emails. When I tried to contact them through their official social media page they ignore my complaints and send me feedback emails instead. They are not willing to give me even an approximate date about when I'm going to receive the product and keep ignoring my complaints.

Nov 18, 2019

Complaint marked as Resolved

Flipkart customer support has been notified about the posted complaint.

Verified Support

Oct 17, 2019

Flipkart Customer Care's response We will revert on it.

Verified Support

Dec 27, 2019

Flipkart Customer Care's response Hi, We are sorry to let you know that your order for the product 'Asus ROG Phone II (Black, 128 GB)' has been canceled by the seller due to unforeseen reasons. We request you to place a fresh order. However, the seller has completed the refund on 19 Oct 19 and it should be reflecting in your account by now. Your kind understanding is appreciated.

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My payment is deducted from my paytm account by c m s books and stationery but my order is not placed...why is this happened to me and how i found my payment back from this c m s books and stationary belongs to filpart?? and there is no customer care helping number help to me... Please help me to refund my amount and how and where i complained?? Please help me

Nov 26, 2019

Complaint marked as Resolved

Flipkart customer support has been notified about the posted complaint.

Oct 16, 2019

Updated by Ajraj2106 Flipkart — phone payment

1 Review
India
Aj Ajraj2106 on Oct 16, 2019
Mark as Resolved
Order ID: [protected]

My payment is deducted from my paytm account by c m s books and stationery but my order is not placed...why is this happened to me and how i found my payment back from this c m s books and stationary belongs to filpart?? and there is no customer care helping number help to me... Please help me to refund my amount and how and where i complained?? Please help me

Verified Support

Oct 17, 2019

Flipkart Customer Care's response Hi,
Thank you for writing in. Please note that offers other than the ones mentioned on our website/mobile site ( https://www.flipkart.com ) or app are not from Flipkart. Also, kindly note that in case of any monetary loss due to fraud by such websites, you may file a complaint with the cyber cell for support.
Your kind understanding is appreciated.

Verified Support

Dec 27, 2019

Flipkart Customer Care's response Hi,
Thank you for writing in. Please note that offers other than the ones mentioned on our website/mobile site ( https://www.flipkart.com ) or app are not from Flipkart. Also, kindly note that in case of any monetary loss due to fraud by such websites, you may file a complaint with the cyber cell for support.
Your kind understanding is appreciated.

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Address: Nscb medical college , 3rd boys hostel jabalpur, Jabalpur, Madhya Pradesh

Sir i am the authentic user of flipkart
With register no.[protected]
Email id - [protected]@gmail.com
I have ordered lenovo laptop from flipkart and i received the laptop yesterday. But the laptop is hanging while opening the word, excel and other folder. I complaint regarding this issue and opt for replacement but today i came to know that my account has been blocked by flipkart. Please unblock my account as i have ordered so many things from flipkart and itâ€™s not the right way to deal with the consumer.

Oct 16, 2019

Complaint marked as Resolved

Aur no any step has been done by flipkart

Flipkart customer support has been notified about the posted complaint.

Verified Support

Oct 16, 2019

Flipkart Customer Care's response Hi Rutvik,
We are sorry to let you know that our systems have detected an unusually high number of returns in your purchase history. This would also mean that you will no longer be able to login to your Flipkart account.

Oct 16, 2019

Updated by Ambitious rutvik Sir this is not my fault and yeh high no of return is not an Unusally
I am professionally an mbbs doctor
I don’t have so much time to do this
I request you please back my account unblock because
I have my laptop related issue in it

Oct 16, 2019

Updated by Ambitious rutvik Atleast flipkart have to give warning, if so much return is there
This is not fare without mailing or warning
Flipkart block my account

I have 298 plus 800 coins running to be get
And right now I am suffering from this problem
Please help

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T

Toshiba Bais

from Delhi, Delhi

Oct 16, 2019

I ordered hipster for women n insted or that i got mens hipster i want to return

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R

raghib ali khan

from Delhi, Delhi

Oct 16, 2019

Shipped: Your Azacus Portable Emerge... with order ID OD[protected] has been shipped and will be delivered by Thursday, Oct 10, 2019. You will receive another SMS when the Wishmaster is out to deliver it.

but not recieved

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R

rupina kukreja

from Delhi, Delhi

Oct 16, 2019

For the Order ID - OD[protected]
my order has been cancelled without any prior notification.

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V

Vasu Kishor

from Gingee, Tamil Nadu

Oct 16, 2019

Flipkart app that will be blocked by my id please re active in my account I have many perches and mobile covers headset and TVs home theater
Thanks

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2

2151tripathi

from Mumbai, Maharashtra

Oct 16, 2019

I try many times for login bt i am not able to login. its always says login was unsuccessful please try again in a minute please resolve this problem. i order many items on flipkart but this time i am not able to use flipkart app

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N

[email protected]

from Mumbai, Maharashtra

Oct 16, 2019

Hi I have placed mobile order on my flipkart account [protected] but all of my orders get cancelled and reason marked as seller having limited stock. I have discussed same thing with their customer care executives but they unable to provide any updates or fault.

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Address: kallunatilveedu,karunilacode,edava po, Thiruvananthapuram, Kerala, 695310

Order id:od[protected]. Initially, i had paid the amount through flipkart pay later on 23rd sep 2019 and later i had paid the amount from via bank on 5th oct 2019.

My order delivery date was 10th oct. But i didn't get that product.. So i cancel my order on 11th oct and they told you will receive the refund but till date i have not received the payment in flipkart pay later account nor in my bank.

Oct 17, 2019

Complaint marked as Resolved

I got my money back on my source on 17-10-2019

Flipkart customer support has been notified about the posted complaint.

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T

TheAnkit

from Karnal, Haryana

Oct 16, 2019

Same

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S

Saurabh Narvekar

from Mumbai, Maharashtra

Oct 16, 2019

Saurabh Narvekar

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Address: Ashoknagar, 743272

Flipkart deducted my amount of 849 rupees from my bank account during order a product. During i order a shoe and then i decided to to pay this order online with bhim upi there was option of phone pe / bhim upi and then i choose bhim upi i entered my vpa and then i verified it after verified it was showing you have 300 second to pay this product. When the 300 second expired then i made payment at the end product was not successfully ordered and then my money deducted also

Nov 16, 2019

Complaint marked as Resolved

Flipkart customer support has been notified about the posted complaint.

Verified Support

Oct 16, 2019

Flipkart Customer Care's response we will revert on it.

Verified Support

Dec 27, 2019

Flipkart Customer Care's response Customer raised a complaint regarding the payment deduction. We sorry to inform that the seller has not received the payment hence kindly contact the bank for further assistance.

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J

Jitesh Kharga

from Mumbai, Maharashtra

Oct 16, 2019

Got a fake product from flipkart
Actual delivery date was 6th October 2019
But delivered on 15th October 2019

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M

Manoj Dhama

from Mumbai, Maharashtra

Oct 16, 2019

Order no. OD[protected] accept by flipkart and amount received by company. After a long time order canceled due to stock not available with the merchant. If item was not in Stock why order had order accepted. The delivery boy would be change.

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Manoj Dhama's reply, Oct 10, 2019

The delivery boy demands to extra money for deliver the product. He is delivering in Rohini area for more than 2years.

S

Sreemanu

Aug 12, 2020

Heloo
I lost rupees 1999 on ordering a redmi phone. In flipcart i saw an offer which has 80-98% off on redmi phones. I ordered and payed for it. But the product is not seen in my purchase list neither i can track the product. I need ur help. Hope u will reply to this as soon as possible.

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Address: Brundhavan Colony, Nizampet Road, Kukatpally, Hyde, Hyderabad, Andhra Pradesh, 500085

My product - "asus rog phone 2" had reached to nearest hub on 14/10/2019. Again i got a message stating the product has misrouted and will take 3 more days to deliver. Every flipkart order gets misrouted for me everytime.
When i call customer care people, they say they will raise the complaint but it takes life time for the issue to get resolved. Being a flipkart plus member i don't see any benifits. They take customers for granted. My product status is not updated since 15/10/2019 morning. They don't even provide me the hub details for me to go by myself and get the product.

Here are my details:
Order id: od[protected]
Ekart logistics: fmpp[protected]

Since monday morning i am requesting them to deliver my order soon as it is very urgent for me. But no one took it seriously.

Nov 17, 2019

Complaint marked as Resolved

Flipkart customer support has been notified about the posted complaint.

Verified Support

Oct 16, 2019

Flipkart Customer Care's response We will revert on it.

Verified Support

Dec 27, 2019

Flipkart Customer Care's response Customer raised a complaint regarding the delivery of the order. We would like to inform that the seller has confirmed that the order is delivered on "20 Oct 19".Hence, closing the complaint from our end.

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C

Chiragvekariya

from Bhachau, Gujarat

Oct 16, 2019

Flipkart is not giving delivery on timely... as already registered complaint but not giving properly reply of my product delivery. Snapshot is enclosed herewith the same...

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P

parvathy pillai u

from Tirur, Kerala

Oct 16, 2019

I have ordered a smartphone through flipcart and paid an amount of Rs.1799 to Jenny AF08 through paytm on Oct 12 with order I'd[protected]. But have not received my item

Reply

D

Divya Shekhar

from Korba, Chhattisgarh

Oct 16, 2019

Why my order cancelled pls details otherwise I will go cort .
I want my order any condition.

Flipkart Complaints & Reviews

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Flipkart reviews & complaints page 1119

game winner - prize not credited on date mentioned

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flipkart game 'prizes not credited'

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order delivery issue postponing the date

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product is not shipped yet passed delivery date

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frustrating worst customer support - flipkart

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refund is not credited for order od116671869966339000

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product not deliver yet

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airline booking failed refund not received

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ordered product and, got defective item I tried to return it and got blocked

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suddenly blocked from flipkart game zone

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product delayed and no information from flipkart side

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not giving me replacement

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laptop replacement

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unblock the account

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delivery not in time and ignored complaints

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phone payment

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regarding unblocking of my account

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flipkart refund amount not received flipkart pay later

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flipkart deducted my balance from my bank account but the order not confirmed. I want refund.

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very bad customer support response

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