Flipkart Complaints & Reviews

My product samsung frame 55" tv (Order id: od[protected] has not been delivered since promised date - oct 4th 2019. I have contacted flipkart team multiple times but no resolution yet. Even their courier partner gati has rejected the tracking id[protected] provided by them, mentioning no such delivery has been requested from flipkart. It seems to me like a deliberate attempt by flipkart to mislead customer by providing fake product tracking id of a third party vendor. This is clear case of fraudulent act and requesting your assistance with the same.

Dear sir,
I had placed an order with flipkart for ac during the big billion sale on 2nd october. And the ac was supposed to be delivered on 11th october, but the same wasn't delivered and then on 14th october, the order was cancelled from flipkart's end without even informing me. And when i contacted flipkart they just told me that as the order was delayed it was cancelled. I am customer who bought the product and its my right to be asked whether i want the product or not, but they just simply cancelled it, that to on 14th october that is after 12 days of placing order. And they have mentioned reason as delivery agent was unable to contact you, but i didn't receive any call from any of the agents the order was simply cancelled.

The order id is od[protected].

I want my product to be delivered as the i had purchased the same under big billion sale with a good discount.

Hi, i have purchased some products from flipkart and then paid through paylater option. Before due date i paid the paylater amount through my bank account. Later on i returned those products. I have not got refund for that. Details show that refund is given in paylater account. What that means? I have made payment through bank and there is no refund. Neither in paylater or bank. How could they give refund in paylater? I mean every month new bill for shopping under paylater option is generated for which there is no refund. Plz help

Dear team, i have place order od[protected] at flipkart on 6th oct 19 of rs.15900/- and it is already paid, but after overed promised delivery date which is 11 oct 19 i am not getting any single sms with shipment journy updates, whenever i called flipkart care they just told me wait for 2 days, but no one can knows where is my order. Even which tracking number allocated to this order that is also invalid and it is not been to track, even i have cofirmed with courier partner who is gati, so the question is no one can know where is my order after shipping, and also unable to tell me the exact delivery date, because already 2 weeks pass, so request to you kindly look into the matter and take strict action against flipkart and gati.

Thanks,
Ravikant kaware
[protected]

This is to mention that my registered mobile no. Is [protected] and i ordered some product in the month of august 2019.
That particular product is not yet delivered and i paid in full the amount through my credit card.
Now everytime i am calling the flipkart customer care the executive is telling that he is cancelling the order and i will get the refund within 7 days.
It has beeen more than 2 months that i have been following up with flipkart.
Now i think i need to file a fir or complain in consumer court for this.
My bank is charging interest at the rate of 20% and i m facing regular harassment for this.
My cibil score has also been affected due to this flipkart.

For the past few months, game zone is not functioning on my account.
I am able to open the game zone but the game just won't start.
It just says something's wrong here. We encourage fair play in line with our terms and conditions
And provides an option to go back to game zone.
As far as i know and i have read, i have not violated any of the terms and conditions.
How can this discrepancy be resolved?
Please help.

Order id:od[protected] redmi note 5 (Rose gold, 64gb)
Order id:od[protected] redmi note 5 (Gold, 64gb)

As i have ordered a mobile redmi note 5 rose gold and redmi note 5 gold but when i received there is fault in it so raised for replacement for redmi gold and refund for redmi rose gold because no refund option when asked with customer service no response. Later technician visited he is so rude and agreed that there is problem but cancelled my request with out my concern. When contacted with the customer service they said that they dont know about the seller and seller cancelled and they cannot contact seller. Know my money gone and mobiles are default. Kindly raise a complaint on mentally torturing and also selling faulty product and not agreeing to refund and replacement also on technician who was so rude as technician number is [protected] and he is from jeeves

I have bought realme xt flagship phone along with 1 rs complete protection plan offer on “thebigbilliondays” mobile sale on 30th september 2019 in the mid night 12.27am
There was 1 rs complete protection plan offer was crashed out during this flash sale due to lot o[censored]sers were logged in to purchase the same and same has been confirmed by flipkart technical team and accepted this thing by flipkart floor managers, technical backend team and concern team as well.

I was raised the case against this issue as i was tried during flash sale at 12.02 am to click on add button of 1 rs complete protection plan offer but that button was grayed out and directly enabled "buy now" option and if you clicked on buy now button link was redirected to payment option without adding 1rs complete protection plan to that order. So i was cancel this request and tried for one more attempt to avail that offer but unfortunately i was went into the waiting list of 25 minute again the same thing was happened once you clicked on buy now option it is redirected to payment option without adding 1rs complete protection plan and asked me to complete this payment within 19 minutes, so again canceling this request i was proceed with payment without 1rs complete protection plan as there was issue of grayed out for this 1rs offer add button due to 1rs complete protection plan application was crashed out during flash sale due to lot of customers were logged in and tried to avail same offer.

So on same day i was contacted to customer care, initially they were not accepting this case not willing to raise incident against this issue.
On continuous follow-up their technical team confirmed and accepted that there was 1rs complete protection plan offer application was crashed out during that flash sale and then they have raised complaint.
I have shared my concern of this case with around 20 to 30 flipkart representatives and sr. Managers and then floor managers (Mohit, imran, manish, harish, diwan, jyoti pandey, subrato, alex, pritesh, nagma) taking follow-up with them since issue of first day. Each and every floor manager level 2 assured and committed me that we will come with solution and they have been raised my concern to respective team and will provide solution on priority already their flipkart technical/backend/concern team is working on this issue since last 12 days without any proper solution. They have already extended the timelines more than 6 times.
I was continuously telling to those guys to provide me that offer before deliver this item to me but they don’t provide till todays date.
Now after completing period of return policy for this item floor managers giving call me and saying we can’t able to give you this offer even this issue was arises from flipkart application site so ownership should take by flipkart itself.
Today floor manager escalation head nagma offered me for 400rs in my cart but they cannot provide complete protection plan. I was deny for the same as i don’t want any single rupee from flipkart i want protection plan for my realme xt 18000 flagship phone.
Need to provide the same in alternate way or compensation with providing current protection plan for my placed order of realme xt mobile from flipkart site.

Hope being ceo is the highest-ranking executive and most important person in a company who has the power and authority to make major corporate decisions and having close eye on their services which are hampering their business by treating valued customer in this poor manner service and playing blame game or cheat game with customer who having bonding more than 9 years with flipkart by their floor managers, backend team and technical team. Rather flipkart team should provide solution within 24 hours to this escalated case instead of already taken 13 days without providing solution for flipkart owned 1 rs complete protection plan offer application crashed out issue.

Sagar darawade
Sr. Technical network team lead
Pune | commercezone
Ph.:+91 [protected]

I have booked a lg 190l direct cool s refrigerator on 01.10.2019 and payment made by card instantly. You have assure to delivery by 12.10.19 such a long date, but on 12.10.19 flipkart sent a message that product will be delivered by 19.10.19. If you don't have the product, why you have taken order. You will making fool to consumer. Nobody will call regarding the same. Shut your online portal. Order no. Od[protected]. Payment made rs. 13740.

Order id:-od[protected]
30/09/2019 ko mi tv ka ordar diya tha jo mujhe 7/09/2019 ko reacive hua 10/09/2019 ko installations and demo tha wo cancle hua by filpkart than 12ko installation and demo ka book kiya than wo bhi cencle kiya than maine complain ki filpkart ko unhone bataya 24hours me apki complaint solve ho jayege but abhi tak koi reply hai nainai please do needfull asap
My mail [protected]@gmail.com

I have ordered samsung 32 liters oven from flipkart on 2nd october 2019 with order number od[protected]

The order was supposed to be delivered on 12 and yet it is not delivered. I called customer care and no one know the actual status for the order and they have extended the delivery date by more one week. Also, no delivery was attempted on 12 but they have updated the status as delivery attempted but unsuccessful. If flipkart cannot handle the orders they should not accept it or should not commit the date on which they cannot deliver the service.

I have to cancel my return request for my order number because I was facing some problem with mobile but now it is fine and working smoothly.

So please cancel my replacement request for this order.my order perfectly alright.I don't want to replace it.


So you kindly help me.
Tank you

I order a product it is cancelled by seller i order that product again and again it was cancelled again and again after that i got a mail from flipkart you no longer able to login because cancellation of products is very high i called customer care so many times they say unable unblock your account and your money is not refundable i have a 3000 rupees gift card in that account please unblock my account

I ordered washing machine with dryer of marq on 4th oct. And payed with bajaj emi option. Order id : od[protected]. Fedex economy prepaid[protected]. As per delivery date is given 7 oct. Till date 14 oct they have not delivered, customer care people giving me extended dates. From today morning flipkart is called me twice to cancel the order. And reorder it. I checked site now it not delivering to my pin which is in mumbai 400084, and it's price also increased by 3500rs.
I just want my product as soon as possible.

I am flipkart first customer and order an ac on date 01 oct 2019 however received ac on date 09 oct 2019also in my order menu shows installation and demo on date 10th oct 2019 and today is 13th but installation of my ac not done. However no any information about my installation. I frequent contact flipkart customer care from last three days but no any solution and no any such date of installation.
My order id is od[protected].
Also as on date no any clarification about my installation and one more problem is that i have available upto 14th date after that date i am not available for 1 month so finally i decide to return it but in return option no any such option available like want to return due to installation not done on time.

I placed an order for god of war ps4 game on 6th oct 2019. I got the different product named just cause 4 instead of the demanded cd on 13th oct 2019. When contacted with customer care on 13th oct 2019, they refused to replace it. Hence, i should be supplied with the desired cd in lieu of different cd recieved as per my order at the same price. This is fault at your end.

Hoping for the needful to be done.

What is this which is mentioned in the screen shot.
Ur company not fulfilled the condition which is mentioned in this pic.
My phone has little dent on edge so i m told to reduce the exchange amount to rs. 2050 which is mentioned by ur company in this pic or in ur application.
I[censored] don't do the same then why ur company declared this kind of declaration of exchange the phone.

Please reply asap.
Regards - pinakin kapadia
Mob - [protected]

I purchase nubia red magic mobile phone from flipkart order id od[protected] price 35299 rupees.
This mobile is very horrible product i am very tired to do restart it again & again.
When i use mobile hotspot, internet always gone within 4-5 minutes, many times my mobile goes hang position.
Many times network not working. Massages not come when i restart it then massages comes. I do complaint many time to flipkart but always they say we are try to resolve your issue and when my return period is over they say to me go mobile service center. But my phone is new brand and
It is faulty product why i go for service center.
Please do help me.

Order id - od[protected]

I haven't received the product yet but it shows that it has been delivered. I've tried contacting customer support but didn't get any resolution. I;ve already paid for the order. Flipkart is just trying to rip off thousands of rupees from me. The customer support says that my issue will be resolved within a few days but i never get a response after that.

I would like immediate refund of my amount and some extra compensation for all the time i had to waste.

I had ordered the realme xt phone from flipkart on big billian day sell on 2nd october-2019. On flipkart app it shows me that my order is going to delivered on 10th october. So i am waiting for my order on 10th october.

I also got call from flipkart delivery boy on 10th october morning that he should delivered the order on same day. But till evening i don't get delivery so i called the flipkart deliver ahmedabad number around 4:00 pm same day for delivery status then they told me that we had a lots of load right now so we could not delivered it today but we will deliver it on friday but friday i am not available so i told them can you please deliver it on saturday then they told me that it is ok we will able to deliver on saturday 12th october.

I also got message from flipkart that my order is for out for delivery on 12th october. So i am happy and waiting for my delivery but i don't get any deliver till afternoon so i called the flipkart deliver number for status. They again told me that your home is not in our route so we can't be deliver it today but we will be delivered it sunday 13th october.

Same cycle goes for sunday and i got message from flipkart that your order is cancelled. We called to flipkart customer care but they only says sorry and try to do some excuses.

My point is that if you are not able to deliver then why you taking order in first place.

Flipkart ahmedabad number is: +91-[protected]
I am having conversation with this number.

I do have conversation recording that done between me and flipkart delivery person.

I feel cheated by flipkart because they even not attempted delivery to my home and cancelled the order.

Any help is appreciated.
I am attaching conversation of 10th october and 12th october.