Flipkart Complaints & Reviews

I purchased infinix 7 which was delivered to me on oct 1 on oct 3rd i raised issue that phone is switching off on its own even if we just shake it.
Your engineer or rookie from jeeves came and checked the issue, took photos and videos of the issue, but refund got rejected.
You might think i will just complain few days and leave, no i will not, i will reach to the senior most management at flipkart and walmart and also consumer court.
What you guys doing is day light robbery, sending dead phone.

Dear team,

Hope you are selling well on bbd but it is very sad to know that your services are getting worse day by day in all the aspects including the delivery date and deadline.

Your customer care is just a layer to pass the information but they don't have status of the issues which they have escalated. All the deadlines/tat given are failing again and again without any information to customer and customer care executives also not updated about the same. When i have asked to talk to senior/tl, they don't have anyone in office to talk to.

Hope you have office for your call center with proper management and not a freelancer to just speak on behalf.

My order id is od[protected] please check for more details and resolve the same on priority or i am going to viral all the customer care recordings, statuses etc on internet.

I ordered dish tv set box on 13 sept 2019 but till date my product is not delivered, i complain flipcart customer care and ask for delay but every time they gave me new date for delivery at that time they gave me 3 dates in 1 month but product not delivered flipcart customer care only send promising mail but its to late for delivery approx 1 month pass out and this product does not show cancel option, please help me in this issue for refund my money which is 1139/- rs thanking you.
My product order id no is : od[protected].

Flipcart have worst service they are only promising that product will deliver you on time but in reallity they are increasing the time daily that they are not able to deliver will delivery to next 5 days and then after that next day they are saying will deliver, and i have done the payment so i m bound with him for product they are not returning my money also and not able to help also only saying sir register your complain suggest not to purchase from flipcart they are worst service provider. Amazon is far better than this. Pathetic service of flipcart

I ordered a asus 6z (Od[protected] during the big billion sale for rs 25, 999 on 30 september, 2019 on an office address. First of all, flipkart delivered the product on a national holiday (2nd october, 2019). I had to travel 24km just to receive the product. Secondly, it was a defective product. From the moment i turned on the device, it kept restarting, showing green and pink lines on the screen, overheating on charging for only 10 minutes, not detecting sim card, not connecting to wi-fi, not displaying imei number, not switching on at times, etc.
I filed a replacement for the same on 3rd october, 2019, and the technician came and without resolving my issue, rejected my replacement. I filed another replacement request on 4th october 2019, and the technician approved the replacement as the device is irreparable even after updating and formatting and troubleshooting several times. The replacement was brought on 7th october 2019, but the delivery boy refused to replace the phone as the device was not displaying imei number from within the settings. Although, the phone had an original imei sticker on the back (Which is tamperproof) as well as on the box. But the delivery boy refused to take the replacement. At the same moment i contacted flipkart executive, who advised me to cancel this request and place another one mentioning imei issue. He assured me that he had processed the cancellation request and it shall be effective in 24 hrs. Since that day, flipkart has been sidelining me and not providing a replacement.
I have regularly been contacting them through flipkart, twitter and facebook but they have not been providing replacement or resolution. At times, they don't bother to even reply and employees fake update the issues and the status of issues as resolved even without resolving it.
Flipkart only guarantees replacement or return within 10 days of receipt of the product, that is, 12th october 2019. They are forcefully trying to use up the replacement period. They are not ready to give any written statements, emails, sms etc. About the status of the request or the return process.
Earlier the resolution date provided to me was 11th oct 7:00 pm but no resolution was provided, now there resolution date has been extended to 15th october stating that the complaint filed earlier was not regarding the replacement of the product. This is despite the fact the entire issue mentioned above was shared with the customer care executives and floor supervisors several times on 7th october.
We do not have any written confirmation/guarantee that the phone will be replaced.
Request the concerned party to help in getting a fair and quick resolution to the problem.
Also, please find attached the screenshots of the number of complaints i have registered and responses from flipkart.

I had booked a flight on the mumbai-kolkata sector for etd on 13th dec, 2019 at 06:55hrs by vistara flight uk771. While booking on the app, at first i got a message that the flight has not been confirmed, hence i ignored and thought would try later but i got a message from my bank that i have been charged, i spoke with my bank they said if the tickets are not confirmed they would refund the amount to my account, but to my utter dismay when i checked my tickets in the evening on the mail received by flipkart, i had been booked on another flight with uk773 etd at 17:30 hrs, this i think has been done deliberately by flipkart to levy rescheduling charges from me. One of my friends also has informed me that this is the modus operandi, by giving discounts and then charge rescheduling charges. I want my booking restored as per my schedule which is uk771 vistara, etd 06.55am on 13th december without any rescheduling charges.

My account was blocked by flipkart and has not been run till now. I am very worried about that. The flipkart service is not good. I am a simple student of 12th class. I am not any reseller. My order is not delivered to me. Flipkart blocked my account without any mail and proper reason. My email id is [protected]@gmail.com
Please unblock my account.

On 6th august, my fkipkart account was blocked without any notice. After constantly calling them on 8th august, i was informed via email that my account was blocked due to a high amount of returns from my end.

To clarify, products (Women's western wear) had been returned due to size mis match as some brands are not consistent with sizing. However, all products were exchanged or returned as per return policy and literally within hours / minutes or maximum one day of delivery.

My greviance - due to my account being blocked i am unable to pay flipkart pay later dues amounting to approx inr 1200/- and i am unable to return 4 products amounting to approx 3600/- which had a 30days return policy (Which expired on 3rd and 13th september respectively)

After calling them numerous times (I have recorded conversations), on 17th september, i was asked to email the order id of the products that needed to be picked up for return. I did so immediately (See attached) till date all 4 products (Approx 3600/-) still not picked up.

What's worse is i am being constantly harassed by phone calls, emails and text messages from flipkart demanding that i pay dues of 4800/- failing which legal action would be taken!!! Today 11th oct,
They have sent me an email and text message informing that legal action is initiated!

All this when they are fully aware that it is no fault of mine and that they have denied me access to my account since 6th august

This has been going on for more than two months. They have caused me so much stress and disturbed my peace of mind.

Hoping y'all can help. I just want this agony to end.

Hello,
This has ref to above subject recently i have bought iphone 7 32gb black from flip kart which was delivered on 6th oct’19. Once i use black colour wallpaper i found that in left bottom side of the screen there is a green dot is showing and i don’t know whether it’s a manufacturing defect or not.

Request to intervene with the replacement as assured by flipkart during purchase.

Deepak bisht

I have ordered for redmi note 7 pro and received redmi note 7s, my order id = od[protected], in my invoice its written has redmi note 7 pro, but imei written in the invoice matches the redmi note 7s mobile which i have got,

I have ordered the mobile on 9/october/2019 and received it on 11/october/2019,

I see all other customers are having the same problem and haven't seen flipkart resolving there problem from so long,

Pathetic service from "flipkart"

I have raised the issue since day 1 of the order placed. I was being assured by customer care, backend team by calling me be aassured you will get the instant discount as this discunt was available on your order.

Cases were created but every time they are taking 24 hours to revert back... This goes on and now its more than 13 days without even any solution on raised cases.

Now flipkart started to close the case without any proper justification.
They are misguiding, bluffing me on my raised issue.

I order a digital camera nikon 5300 dslr model but flipkart send me a different model nikon 3500 model. Then i sent a return request to flipkart but flipkart rejected my request. Even flipkart blocked my flipkart account. My order id is od[protected]. Price of the my camera is 36021. Always flipkart give me a helpless information. Again and again flipkart rejected my return request.

This is the order m referring to: order id - od[protected].. I contacted you multiple times n told about the issue. Then you said me to wait for 2 days n you will contact me again. After waiting for 3 days you call me n ask me for my adar card, pancard, driving license, n all stuff, n tell me to wait for 7 days n then when u contact you after 7 days you guys just don't know anything about my issue.. Then i sent you my driving license. After you asked for more proof i sent you my pancard. And then you guys just dont reoly back to my emails or anything. You guys just try to fool us by making us wait for more time so that we may ignore or forget about the issue.. So cheap... Have some professionalism. It was my mistake to order from flipkart. We ordered one protein item first which i got for good deal n the product was very good. So i ordered one more when i needed more then i received a protein powder box with lumps in it. N when i complain you guys just say we can't do anything n asks us to wait n have more some times bring passes in-between n then you just forget about it... We are not going to order again from flipkart n will never recommend friends family colleagues flipkart. Other onlines sites are far far better... Total crap... We have sent my driving license and also pan card n then i'm ignored n don't have any update on my issue... This is ridiculous... It's been more than 15days n there is no resolution for my issue... This is completely unethical n nonsense...

I recently closed my flipcart account. Please reactivate my flipcart account. Now i want to login with my same email id and phone number. When i enter my mobile number in flipcart it is showing that account is inactive. So kindly please reactivate my flipcart account. I am expecting a possible reply from you. I expecting a fast response from you. Thanks

The advertised expensive mobile phone at a low rate, from which we booked a mobile phone which was priced at 3999, the payment details and payment details of the order are not being shown immediately after the payment was made in the payment option and our patium has cut money from and the payment deducted from the paytm has gone to the paytm account of a bhagwati general store...

The flipkart gamezone is fake they don't provide they don't give the rewards.
It's just luring customer to be activated on flipkart app.
I played a quiz game on 23 sept @8pm i won ambrane powerbank.
They told that i will receive by 9th oct my reward on my flipkart app itself from that day till today am continuously checking whether i received my reward or not.
I complaint to customer care on both mail and on call.
They told that i will receive it within 24-48hrs.
Now 48hrs have passed away till now they neither credited me my powerbank and nor my supercoins around 250-300 coins i won.
I have lot of others works to do.
Customer who are reading this i request you all also complaint so that the people who don't know about their scam may come to know.
What this flipkart is actually doing with their customers
Am complaining here for the last time.

Plz if there is any term and conditions regarding login with more than one account on same device to play game, show it on starting playing game terms and condition or make a banner above. Because if i have a single device that can run ur huge application without lagging and my sister want to play on same device too. They sent a bug on my device to make me stop playing games anymore. When i m opening game zone on flipkart app through my samsung galaxy tabs5e it's showing error. My registered mobile no is [protected] and [protected] plz resolve it as last time warning.

Order id : od[protected]
Item details : lenovo idea pad 330 core i5 8th gen - (8 gb/1 tb hdd/dos/2 gb graphics) 330-15ikb laptop
Received date : 10th august 2019
Product price : 40940/-

I received my order on 10th august 2019. I received dell laptop (Not in working condition) instead of lenovo. I found dell laptop in lenovo box (Lenovo box was not sealed) in sealed flipkart box. I had immediate register a complaint to flipkart for the same. 1st time flipkart executive register my replacement request and also complete the formality to select the reason for the replacement. The replacement request has been approved by the seller but the wishmaster denied to pick up and told me the selected reason for request was incorrect. So i again call to flipkart and discuss the matter, this time flipkart executive register my refund request and complete the formalities to select the reason for return request. Refund request approved by seller but again wishmaster denied to pick up and told me the selected reason for return request was incorrect and it will continue to next 4 times.
Following are the return request id which was rejected by flipkart.
1.[protected]
2.[protected]
3.[protected]
4.[protected]

After that so many times i called/mail to flipkart to resolved my issue but all the time i received a mail from flipkart saying your recent request has been canceled as our systems have detected an unusually high number of returns in your purchase history.

On the basis of false reporting of technician jeevas my issues is closed, i. E. Without resolving the issue, refund was closed. And jeevas technician assured me that your problem of bed will be resolved after holidays of durgapuja, on basis of his assurance i was waiting for resolving the issue, without taking my consent/feedback my refund the cancel. If it is not taken serious our issue then i will take legal steps as deemed to fit for me.in that situation i felt that i, a genuine customer was cheated by your company keeping me dark that your problem will be resolved after holidays durgapuja in west bengal.

By regards
M kumar.

Hello team,
I ordered attached product on 1st october'19 to gift someone and received defected product.
I raised complaint and technician visited twice.
The technician verified defected product and approved for replacement on 6th october'19.
From 6th october'19 the delivery status freezed @seller and for packing, but yet it has been not packed and move for next step.

I already missed to gift it on 3rd october'19. Now may i know can i get it before 13th october'19, which is maximum date of expected to delivered to me.

Also can i get any special reward for getting delay to delivered to me.

I just frustrated,
Uttam kumar dubey
+91 [protected]
Uttam. [protected]@gmail.com