Dear sir,
I've bought a realme xt on 12th oct 2019 which was supposed to delivered to me by 15th oct 2019, i've bought this phone in exchange of my old phone, i've done the payment of my order via online modes, and since 15th oct my product is been delayed on the daily basis, everyday i wake up with the new date of product delivery, and i call them everyday but i recieve only one answer sir please be relaxed you order will be delivered to you by tommorrow "sir aap nischint rahiye aapka order aapko mil jaayga kal tak". I don't know now what should i do because the days are increasing, now today i was promised my product will be delivered by saturday, i'm hopefully waiting for my product to be delivered to me by saturday. But what if i get the same excuse on saturday??
Flipkart customer support has been notified about the posted complaint.
Verified Support
Oct 18, 2019
Flipkart Customer Care's response Hi,
Thanks for getting in touch.
We are sorry to inform you that we are unable to find your account/order details. Request you to share us the order details or get in touch with our customer support number[protected].
You can also check your order status here: http://fkrt.it/bqWLi~NN
Hope to hear from you soon.
Oct 18, 2019
Updated by saif_pathan Hi,
I've ordered my phone and provided you the order id, I don't know why you are unable to see the order, For your reference I'm attaching the screenshot, Kindly check it,
Hope to get update from you regarding actual status of my order. And as you told i talked to your customer service multiple times but I always got the same reply sir you'll get you'll get your product soon, Please Help me
Oct 18, 2019
Updated by saif_pathan OD[[protected]]