Flipkart Complaints & Reviews

During big big billion days of sept.2019, i bought
Msi laptop i5 9th gen, then the next day, i cancelled it and asked for refund, later on the promised date was of 11th october 2019 but now its 15th october 2019 then also refund not initiated, from 3 days i am calling flipkart customer care service, they all say that refund is completed, i am asking them for transactions id then they says its not mentioned there, they are extending it that our team will contact you...

Now my patience level is over

Want justice

Utkarsh landge
[protected]

Order id - od[protected]

I have ordered a Onida Washing machine on 03.10.2019 & the delivery date was given to me was 10.10.2019

As per shipment tracking details the machine has reached the Bhiwandi warehouse on 09.10.2019, but since then the status is not moving further.

There is no communication from flipkart regarding the revised date of delivery

As per call received on 17.10.2019, the machine was to be delivered on 18.10.2019, but today their delivery boy called & told that he will not be able to deliver the machine today.

We do not expect this kind of service from brand like flipkart

As you can see in the screenshots, the order was supposed to be delivered by 9th of october but it wasn't delivered even by 14th of october so i had to cancel the order. Now this is a huge sum of money of rs 50000 and given the nature of the transaction i expected to get my refund as soon as possible. But flipkart decided that they won't give my money back until the item reaches back to seller. What kind of nonsense is this. It's not my responsibilitiy to ensure the product reaches the seller. It was flipkart's fault that the product wasn't delivered on time. My refund should have been as soon as possible. You guys have refunded money in the past within a day. So what is the delay now. How long till the product reaches the seller. Next year? Two years after that? Are you planning to steal my money? When will i get my money back?

Marq ac 1.5 ton order id-od[protected] purchased on 27th of may on 2nd of august ac stopped working then marq provide technician on 2nd august they checked the ac and told me that indoor and outdoor pcb is damaged they need to be replaced on 17th of september marq told me that ac will be replaced by flipkart as the parts is not available but flipkart is denied to replaced the ac. Marq also denied service nor replacing the ac from last 3 month they are harassing me

I have not bought/ received any product by Flipkart.

The order OD[protected] I placed which was canceled by Flipkart.

But now EMI made against loan of Rs.7, 799/ reference no. 401ECFFF415742

Please reverse the amount at the earliest.

Thanking you,

Manoj Dhama
[protected]

Dear sir, ordered a product dns manicure/pedicure 7 in 1 stainless steel travel & grooming kit with leatherite case from flipkart received a substandard one and flipkart is not ready to replace or refund.. I tried to conatact flipkart support team but they said this product has no return policy hence they cannot refund or replace this product. You can view more negative reviews about this product and seller unfortunately i used my mobile for this order hence i missed reviews. If i am the one alone complaining about this product then its ok but just check reviews of other pruchased buyers.. Kindly help me

I have purchased one mobile infinix hot8 vide purchase order no od[protected] and the same is delivered on date 07.10.2019 5:41pm.
I have used this phone two days and find that the display is not working properly and very often hanging and switch off automatically several time, so i want to return this phone and requested you please to be refund my amount in my bank account.

Further i have applied online return this phone but my two refund/return request rejected by filipkart without any resolualation.

I am regular customer of filipkart and i have also purchase 2led tv also you may check the same my login id [protected].

I am humbly requesting to you please to be pick the same mobile from me and to be replace/refund my amount in my bank account without any litigation in later.

Sachin kumar agarwal
[protected]

I had ordered tab on 30 th sept with order id-od[protected] it was scheduled to be delivered by 4th oct it came on 3rd oct i requested to deliver it next day as i didn't have exchange product at that point if time. I had requested support team they provided irresponsive reply about my product. Now on 15th oct without my interference product has been cancelled.

Hello there

I orderd jeans from flipkart and flipkart faild to deliver the product on time and after some days cancelled my order because of the courier partner never wants to reach my location and he cancelled my order. Resolve issue asap
Name =ujjwal kumar
Order id =od[protected]
Mobile no =[protected]
Order cancelled date=14 october

I placed 8 orders. Out of which i received 5. I wanted one size larger product. The moment i tried to place a request for replacement a pop up showed that due to high no. Of returns my account is blocked. There is only one return in my flipkart account. My money is blocked. It seems flipkart has started fraudulent techniques to cheat it's customers by forfeiting their money by unlawful means and contradicting their own policies. I don't trust flipkart anymore and will not shop from this site ever

Hello sir/ma'am yesterday (13th oct, 19) was the promise date to deliver my product and today is 15th oct, 19 and still i have not received my order what are you doing flipkart i have paid 8899rs for mi led tv it's a prepaid order and you have blocked my account and i am not able to access it give me a proper solution regarding the same plz look into the matter seriously provide me the docket no of gati courier as it is showing that the order is shipped by gati courier plz check flipkart this is the message that i got from your side : shipped: your mi led smart tv 4a pro... With order id od[protected] has been shipped and will be delivered by sunday, oct 13, 2019. You will receive another sms when the wishmaster from gati courier is out to deliver it. Tracking link for your shipment http://fkrt.it/~HH9UQNNNN will be activated within 12 hours.
Plz deliver my product as soon as possible thank you regards
Arghya ganguly reg
Contact no :[protected]
Registered mail id : [protected]@gmail.com

Dear officer,

I booked the oppo k1 on 8th oct which i received on 13th oct in noon. When
I open the box i found tape mark on charger which i doubted wither its
Being used or open one so i check and found that charger number is
Different that provided on charger and on mobile box. Also it have screen
Guard which have bubble in it as company fitted is always a clear one and
As per my knowledge gorilla 5 glass which have on screen finger print
Sensor don't come with guard.
I placed the replacement request and when i called they told me its
Different issue and escalating it forward but i didnt get any mail and they
By them self cancel it without my knowledge and told me that they will
Provide a gift coupon for same.
But i dont need any coupon i need my order and genuine product.
I got a call and she told me to call oppo for solution but when i buyed from flipkart why should they entertain me also i have doubt product is genuine or not as charger is different.

Regards,
Vishal

Hello flipkart
My account blocked since 10days
And my 6 order delayed on dilevery
I can't show my order status and never received a notification
I contacted many time to costumer care but executive didn't show my account detail and not provide any information for my purchases
They forward my complaint to consern team but they not contact me since 10days
I have no any option to contact my account and my order status
Delivery boy go to wrong address for dilevery they not show which pincode of address
I am waiting for 6 items since 8 days
But not one received yet

I ordered realme 5 pro from flipkart on 3rd oct, i received the product on 10 oct. When i open the box found indulekha oil and shampoo, i raised a complaint for return and replacement but from your end the replacement is being denied. I have been frustrated as my money is been stucked and there is no resolution provided by flipkart team as they are extending dates and not giving any resolutions kindly help me out.
Email:[protected]@gmail.com
Abhishek raj

I bought a product during the big billion sale on 29th september and its expected delivery date was on 3rd october, i waited for 3rd of october but product didn't reached me, then on 4th also it didn't arrived and finally wasting so much of time i cancelled my order on 5th of october and and it showed the money will be refunded with 3-4 days, but 11 days gone i didn't received refund and they are forcing to pay their flipkart paylater amount with late payment fee and saying that the amount will be refunded to your bank account, yesterday i called 8times to their customer support and each time each person says a different word some says it is refunded some says it is not some. So this is their trick to get extra amount in the name of pay later.

Hello team

I have ordered samsung washing machine with flipkart in big billion sale using my credit card on 29th sep 2019. You accepted my order and gave me expected date of delivery i. E 6th of october. When i didn't received it on 6th oct i called flipkart customer care on 7th of oct to raise a complaint. They gave a excuse that because of big billion sale they have a lot of order so there is a delay. They urge me to have patience and assured me that my product will be deliver. They gave me a resolution date that is 10th of oct. I didn't get a single call from flipkart till 10th oct evening. Then again i called customer care, they said that ' no worries you will get call today', which i didn't got. On 11th of oct i got message that my order is cancelled and they will pay the refund.
My concern is that if they cancle the order in the initial phase, then i can book that from other e-commerce website at same price because of sale period. But now same product is available on high rate. Second thing is that i had bought it from my credit card whose bill generation date is 8th of every month and i use to pay the amount on very same day. So i have paid the cc bill now i have to do unnecessary shopping to utilise that amount. Third a lot of mental harassment. And you use my money for more then 15 days and now returning to my account which will take 3-4 more working dats. Don't take it as a single complaint, for example if flipkart do this with min 100 people. It means the block their money for at least 15 days and the amount is in million. If they invest that amount in share market also for that period or in any liquid fund, they will earn alot. And more over they are taking customers as fore granted. So i decide to raise my voice against there monopoly and atrocities. Please help.

If you are not giving compensation to me against this and a proper resolution with a apology letter, then i will be compelled to take legal action against you. I will move to consumer court.

Thanks,
Anupam kumar

I have order for a product lg Washing machine from my register mobile no [protected].

On 14/10/19 around 9:20 am Ekart delivery boy cm to deliver my order with exchange product and refuse to accept exchange and gone without delivery. Same complain launch via phone and mail.

Around 6 pm same day recd message for order cancel and refund intimation. When asked to customer care he told that as delivery boy could not find me 3 times so order cancel. Not written fact that he denied to accept exchange product and asked balance to pay. I think this is not 1st time he is doing like this, it is in his practice and misleading company. Pl look into the matter and retain my order and deliver the same

My account is been inactive since 10-12 months and there is no response from the company and when i try to login the day contact customer support for login and when i contact them they don't give a about for my account why is this so i need my account to be resolved my mobile number linked to the account is [protected] so i hope my this little issue will be resolved in time as it's already too late

I got a laptop whose bezels were unattached with the screen and the battery is also defective because the battery backup is 6 hours and mine is hardly running still without any operating for only 1 n half hour so when I request a return the Flipkart blocked me out and now they aren't even helping this is an issue of 38612 rupees I ordered this on 12 th of October and got this on 14 October

Sir,
I ordered for Vacuum Cleaner (Order ID - OD[protected]. Delivery was made today but there is no Vacuum Cleaner in the packet. A belt like abdomen belt is there and nothing else. I am feeling cheated. please help me.
Dr M. Aslam Siddiqui
Mob. [protected]