Claimed

Flipkart Complaints & Reviews

2.8
Updated: Oct 12, 2026
Complaints 47382
Resolved
25504
Unresolved
21878
Contacts

File a complaint to Flipkart

Having problems with Flipkart?

File a complaint and get it resolved by Flipkart customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

Flipkart reviews & complaints page 1121

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
A
AKASH MENKUDLE
from Mumbai, Maharashtra
Oct 21, 2019
Resolved
Report
Copy
Resolved

My order no is od[protected]
I have orderd bluetooth headphone on 30 th sep 2019 by flipkart, they give me a expected date 9 th of oct and on 9 th of oct the product was show out for delivery at 9 pm wishmater called me and he will be deliverd product 10 oct. On 10 oct number give by flipkart not responsing after that i called the customer care and they file my complaint and told me that it will solve 24 or 48 hrs. After that i called customer care they give me 15 oct after 15 oct they give me 17 oct after 17 oct i called customer care they give me 19 oct also they give me 21 oct nxt 24 oct. Also customer care executive disconnected my call. No one to proper answer about my product, only give me dates.
Nov 22, 2019
Complaint marked as Resolved 
Flipkart customer support has been notified about the posted complaint.
Verified Support
Oct 22, 2019
Flipkart Customer Care's response
We will revert on it.
Verified Support
Dec 27, 2019
Flipkart Customer Care's response
Hi,

Order id - OD[protected]

We are sorry for the trouble you had to go through as the above mentioned order was not delivered to you.

We are sorry to let you know that your order for the product boAt Rockerz 255F Bluetooth Headset with Mic has been cancelled by Logistic due to unforeseen reasons. We request you to place a fresh order.

However, the seller has completed the refund on 30 Oct 2019 and it should be reflecting in credit card by 07 Nov 2019.

Your kind understanding is appreciated.
Helpful
Found this helpful?
Write a comment
Report
Copy

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    S
    Shuna89
    from Delhi, Delhi
    Oct 21, 2019
    Resolved
    Report
    Copy
    Resolved

    Address: Mumbai City, Maharashtra, 400017

    I ordered a swiss eagle watch online. On 10th oct product was delivered with empty box. I then submitted a replacement request. Then i received another parcel but the box was broken, watch was not working and there was scratches on watch.
    Also watch manufacturing date was of 2015 with 2 years warranty which already expired

    I immediately ordered refund which was accepted and i got a message that product will be collected and refund will be done within 3 days. However then it got rejected
    Nov 27, 2019
    Complaint marked as Resolved 
    Flipkart customer support has been notified about the posted complaint.
    Verified Support
    Oct 21, 2019
    Flipkart Customer Care's response
    We will revert on it.
    Verified Support
    Dec 26, 2019
    Flipkart Customer Care's response
    Hi,

    We are sorry for the trouble caused. We're writing to you about your Swiss Eagle SE-9030-05 Analog Watch - For Men with order ID OD[protected].
    We’d like to let you know that the seller has confirmed that the refund Of Rs.4314/- has been completed on 24 Oct 2019 and should be reflecting on your account by 29 Oct 2019.

    You may contact your bank’s customer care using the number mentioned on the back of your card in case you need further assistance.
    If they are unable to help, you may raise a dispute with the bank's grievance cell.
    Helpful
    Found this helpful?
    Write a comment
    Report
    Copy

    Post your Comment

      I want to submit Complaint Positive Review Neutral Comment
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      P
      Pravin CS
      from Mumbai, Maharashtra
      Oct 21, 2019
      Resolved
      Report
      Copy
      Resolved

      Address: 8999001362, Thane, Maharashtra, 421503

      Dear flipkart team,

      Order id: od[protected]
      Book name: "the heart of success"
      Seller name: "truecomretail"
      Order date: 1st october 2019 at 12.02 am order placed/payment approved
      Book original price: 299 rs
      Book discounted price :168 rs (After clubbing many books in same order and big billion day discount)

      I have not received the the book (The heart of success) yet (21st oct 2019), irrespective of many complaints and customer calls/even after emai. Not got the proper message why book is not yet delivered.

      My concern is if flipkart by any chance cancel my order by then they should pay full amount 299rs or else please deliver the book within estimated time frame.

      Yours sincerly
      Pravin c s
      Jan 28, 2020
      Complaint marked as Resolved 
      Flipkart customer support has been notified about the posted complaint.
      Verified Support
      Oct 22, 2019
      Flipkart Customer Care's response
      We will revert on it.
      Oct 27, 2019
      Updated by Pravin CS
      We hope Flipkart will revert back BEFORE getting their SHUTTER down permanently in India...if they continue to give such Pathetic service and unprofessional behavior ???

      NOTE:: Please check above message first before reverting (My concern is if flipkart by any chance cancel my order by then they should pay full amount 299rs or else please deliver the book within estimated time frame.)
      Verified Support
      Dec 27, 2019
      Flipkart Customer Care's response
      Hi,

      Order id - OD[protected]

      We are sorry for the trouble you had to go through as the above mentioned order was not delivered to you.

      We are sorry to let you know that your order for the product The Heart of Success has been cancelled by Logistic due to unforeseen reasons. We request you to place a fresh order.

      However, the seller has completed the refund on 25 Oct 2019 and it should be reflecting in credit card by 06 Nov 2019.

      Your kind understanding is appreciated.
      Helpful
      Found this helpful?
      Write a comment
      Report
      Copy

      Post your Comment

        I want to submit Complaint Positive Review Neutral Comment
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        P
        prashant M D
        from Bengaluru, Karnataka
        Oct 21, 2019
        Resolved
        Report
        Copy
        Resolved

        Ordered a samsung fridge 415 ltr on big billion day sales on 01/10/2019. I got it at very good price compared to any other sites. The promised delivery was before 14/10/2019. But its already 21/10/2019 there is no clue of the delivery. Tried to reach out to flipkart like 20 times and finally they blocked my number from calling their customer care and now i cannot call. From this it seems like all the big billion day sales is a scam. I believe the product was never supposed to be delivered at first place. It's just a scam of making money by earniing interest on the amount paid. Keep prolonging the delivery until the customer cancels.

        The delivery partner gati is also in hand with this scam. They kept on updating fake progress and updated saying customer not available. The shipping was done from very near by location where they could have directly delivered. But they chose to send to opposite end of the city. From there again it was sent back to a hub near to my location which it again sent to opposite end of my location. This went on until 21/10/2019 and today i can see the product is being sent back to another opposite end of the city probably for return.

        My order id is od[protected]

        Gati docket id is[protected]

        All the people who believe they got a product at cheaper price in flipkart, beaware, its just waste of time and their means of earning interest.
        Nov 22, 2019
        Complaint marked as Resolved 
        Flipkart customer support has been notified about the posted complaint.
        Verified Support
        Oct 22, 2019
        Flipkart Customer Care's response
        We will revert on it.
        Verified Support
        Dec 27, 2019
        Flipkart Customer Care's response
        Hi,

        Order id - OD[protected]

        We are sorry for the trouble you had to go through.

        We are happy to inform you about the product Samsung 415 L Frost Free Double Door 4 Star Convertible Refrigerator has been delivered on 24 Oct 2019.

        Hence, closing the complaint from our end.
        Helpful
        Found this helpful?
        Write a comment
        Report
        Copy

        Post your Comment

          I want to submit Complaint Positive Review Neutral Comment
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          M
          mensmuthu
          from Bengaluru, Karnataka
          Oct 21, 2019
          Resolved
          Report
          Copy
          Resolved

          Address: 603103

          Hi team,
          I have ordered the vu pixelight and mee mee baby wipes on october 1st. The expected date of delivery for the product mee mee baby wipes is october 8th. Today's date is 21st october, still i didnt receive the product. The vu pixelight product is expected date of delivery is 20th of october, still i didnt receive the product. I have raised the escation through flipkart custimer, but everything is waste of time.
          Can you please help this issue.

          Vu tv order id: od[protected]
          Mee mee order id : od[protected]
          Nov 22, 2019
          Complaint marked as Resolved 
          Flipkart customer support has been notified about the posted complaint.
          Verified Support
          Oct 21, 2019
          Flipkart Customer Care's response
          We will revert on it.
          Verified Support
          Dec 26, 2019
          Flipkart Customer Care's response
          Hi,

          Order id - OD[protected]

          We are sorry for the trouble you had to go through.

          We are happy to inform you about the product Vu Pixelight 108cm (43 inch) Ultra HD (4K) LED Smart TV with Cricket Mode has been delivered on21 Oct 2019.

          Hence, closing the complaint from our end.
          Fipkart and RBL Banks are robbers and cheating customers
          Helpful
          Found this helpful?
          1 Comment
          Report
          Copy

          Post your Comment

            I want to submit Complaint Positive Review Neutral Comment
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            A
            Akansha643
            from Satrikh, Uttar Pradesh
            Oct 21, 2019
            Resolved
            Report
            Copy
            Resolved

            Address: Srinagar coloney mandiyaon Police station sitapur road lucknow, Srinagar coloney mandiyaon police station sitapur road lucknoe, Lucknow, Uttar Pradesh, 226021

            I purchased reame c2 where is offer is 10% cash back on prepaid transaction. I do the prepaid transaction but the didn't my cahback. I contact to them many times they give dates by dates to role issue.
            But they are not giving cash back 10% of my purschase realme c2 of 5999 INR.
            Nov 23, 2019
            Complaint marked as Resolved 
            Flipkart customer support has been notified about the posted complaint.
            Verified Support
            Oct 23, 2019
            Flipkart Customer Care's response
            Hi Akanksha, We are sorry for the trouble you had to go through. However, we would like to let you know that an amount of Rs.599/- is been added by the seller to the Gift Card section of your Flipkart account on 21 Oct 19, having validity for 1 year and you can use it to purchase any product on Flipkart Website. Hope this helps.
            Helpful
            Found this helpful?
            Write a comment
            Report
            Copy

            Post your Comment

              I want to submit Complaint Positive Review Neutral Comment
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              K
              Kathir_4_7
              from Mumbai, Maharashtra
              Oct 21, 2019
              Resolved
              Report
              Copy
              Resolved

              Address: 560099

              Incident id-in[protected]
              I have ordered a tv on devalli festival offer with flipkart and they asked more than 10 days to delivery and the offer looks good so i booked and ready to wait but i didn't get my oder ddlivered even after 20 days from my ordered placed date...
              Now i couldn't cancel since the same offer no more with any seller
              Even i missed many good deals on the same with your competitors
              I need it badly now...
              Running days with out entertainment is really hard the people in home
              Understand and plz do the needfull

              *order placed date-oct 1 2019
              *expected delivery date - oct12 2019
              Nov 22, 2019
              Complaint marked as Resolved 
              Flipkart customer support has been notified about the posted complaint.
              Verified Support
              Oct 21, 2019
              Flipkart Customer Care's response
              We will revert on it.
              Verified Support
              Dec 27, 2019
              Flipkart Customer Care's response
              Hi,

              Order id - OD[protected]

              We are sorry for the trouble you had to go through.

              We are happy to inform you about the product BPL Vivid Series 98cm (39 inch) HD Ready LED TV has been delivered on 24 Oct 2019.

              Hence, closing the complaint from our end.
              Fipkart and RBL Banks are robbers and cheating customers

              Please rate our concerns too, lets take action on them

              Thanks
              Helpful
              Found this helpful?
              1 Comment
              Report
              Copy

              Post your Comment

                I want to submit Complaint Positive Review Neutral Comment
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                B
                B. Monica Balachandra
                from Chennai, Tamil Nadu
                Oct 21, 2019
                Resolved
                Report
                Copy
                Resolved

                Address: 5600079

                I ordered a home town bolton queen size bed on flipkart on 3rd oct 2019. Firstly the technician to install the bed was unavailable we had to make multiple calls to get the installation done.

                The bed delivered by flipkart was damaged and was not in a condition to install it.
                I had initiated a refund and return on 11th october. The order was supposed to be picked up on 17th of october as mentioned by the flipkart team.
                But the order is not yet been picked up and there is not an update mail or even calls from the company. I have tried calling them several times but there is no response from them.
                Please look into it and resolve this. I will be highly obliged.

                Order id: od[protected]
                Nov 23, 2019
                Complaint marked as Resolved 
                Flipkart customer support has been notified about the posted complaint.
                Verified Support
                Oct 22, 2019
                Flipkart Customer Care's response
                We will revert on it.
                Verified Support
                Dec 27, 2019
                Flipkart Customer Care's response
                Hi,

                We are sorry for the trouble caused. We're writing to you about your HomeTown Bolton Engineered Wood Queen Box Bed with order ID OD[protected].
                We’d like to let you know that the seller has confirmed that the refund Of Rs.10360/- has been completed on 23 Oct 2019 and should be reflecting on your account by 04 Nov 2019.

                You may contact your bank’s customer care using the number mentioned on the back of your card in case you need further assistance with transaction reference number 127267.
                If they are unable to help, you may raise a dispute with the bank's grievance cell.
                Verified Support
                Dec 27, 2019
                Flipkart Customer Care's response
                Hi,

                We are sorry for the trouble caused. We're writing to you about your HomeTown Bolton Engineered Wood Queen Box Bed with order ID OD[protected].
                We’d like to let you know that the seller has confirmed that the refund Of Rs.10360/- has been completed on 23 Oct 2019 and should be reflecting on your account by 04 Nov 2019.

                You may contact your bank’s customer care using the number mentioned on the back of your card in case you need further assistance.
                If they are unable to help, you may raise a dispute with the bank's grievance cell.
                Helpful
                Found this helpful?
                Write a comment
                Report
                Copy

                Post your Comment

                  I want to submit Complaint Positive Review Neutral Comment
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  K
                  kunalraj89
                  from Pune, Maharashtra
                  Oct 21, 2019
                  Resolved
                  Report
                  Copy
                  Resolved

                  Order id - od[protected]

                  Hi,
                  I have ordered water filter on 1st oct and till date i don't have any proper response from seller as well as from flipkart.
                  Today i had called to customer care and he is suggesting me to cancel the order and re-order it again.
                  So i want to know which type of solution you are providing and how i wll get my order.
                  Nov 26, 2019
                  Complaint marked as Resolved 
                  Flipkart customer support has been notified about the posted complaint.
                  Verified Support
                  Oct 22, 2019
                  Flipkart Customer Care's response
                  We will revert on it.
                  Verified Support
                  Dec 27, 2019
                  Flipkart Customer Care's response
                  Hi,

                  Order id - OD[protected]

                  We are sorry for the trouble you had to go through.

                  We are happy to inform you about the product Livpure LIV-PEP-PRO-PLUS+ 7 L RO + UV + UF Water Purifier has been delivered on 05 Nov 2019.

                  Hence, closing the complaint from our end.
                  hi,
                  it has been more than a month now and delivery date of my order is keep increaing every day and no actual issue response.
                  i fail to understand why its taking so much time to deliver a single order.its looking very ugly on your side and really disappointing for me.
                  Helpful
                  Found this helpful?
                  1 Comment
                  Report
                  Copy

                  Post your Comment

                    I want to submit Complaint Positive Review Neutral Comment
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    B
                    B. Monica Balachandra
                    from Chennai, Tamil Nadu
                    Oct 21, 2019
                    Resolved
                    Report
                    Copy
                    Resolved

                    Address: 5600079

                    I ordered a home town bolton queen size bed on flipkart on 3rd oct 2019. Firstly the technician to install the bed was unavailable we had to make multiple calls to get the installation done.

                    The bed delivered by flipkart was damaged and was not in a condition to install in.
                    I had initiated a refund and return on 11th october. The order was supposed to be picked up on 17th of october as mentioned by the flipkart.
                    But the order is not yet been picked up and there is not update mail or even calls from the company. I have tried calling them several times but there is no response from them. Their service is extremely bad.
                    Please look into it and try to resolve this.
                    Nov 22, 2019
                    Complaint marked as Resolved 
                    Flipkart customer support has been notified about the posted complaint.
                    Verified Support
                    Oct 22, 2019
                    Flipkart Customer Care's response
                    A duplicate complaint of c2489437. Hence, closing the complaint from our end.
                    Helpful
                    Found this helpful?
                    Write a comment
                    Report
                    Copy

                    Post your Comment

                      I want to submit Complaint Positive Review Neutral Comment
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      S
                      Saurav Bhatter
                      from Indore, Madhya Pradesh
                      Oct 21, 2019
                      Report
                      Copy

                      Address: Raipur, Chhattisgarh

                      I ordered a Realme 2 pro mobile on 15 th and delivery was cofimed on 20 th of October but the delivery boy didnot deliver d it on 20 i Champlain in flipkart they replied of making delivery by 21 morning before 9 but also failed finally I canceled the order and shocked the executive was happy for cancelation
                      Helpful
                      Found this helpful?
                      Write a comment
                      Report
                      Copy

                      Post your Comment

                        I want to submit Complaint Positive Review Neutral Comment
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        S
                        SmritiG
                        from Mumbai, Maharashtra
                        Oct 21, 2019
                        Resolved
                        Report
                        Copy
                        Resolved

                        Address: Kolkata, West Bengal, 700092

                        Dear team,

                        I smriti gurung ordered for redmi note 7s on 13th october 2019. I received the product on 14th of october 2019. The back camera seemed to have some issue as there were black ripples and shadow while i tried to take pictures or videos. I immediately complained for the same vide complaint number in[protected]. I received a call from the technician for the visit. The technician could clearly see the issue however he closed the issue with fake comments stating the phone was ok. I raised the issue again on the same day after i received a mail about the fake updates of the technician. Since then i tried to contact flipkart and has almost spoken to 5 customer case service executive regarding the issue however then did not pay any heed to my problems. Finally they marked me a mail to go and visit an y nearby service center. I would like to highlight they are misbehaving nd sending defective products against our har4d earned money and then forcing us to face such issues. Kindly help us.
                        Nov 22, 2019
                        Complaint marked as Resolved 
                        Flipkart customer support has been notified about the posted complaint.
                        Verified Support
                        Oct 22, 2019
                        Flipkart Customer Care's response
                        We will revert on it.
                        Verified Support
                        Dec 27, 2019
                        Flipkart Customer Care's response
                        Hi,

                        We are sorry for the trouble caused. We're writing to you about your Redmi Note 7S (Onyx Black, 64 GB) with order ID OD[protected].
                        We’d like to let you know that the seller has confirmed that the refund Of Rs.9999/- has been completed on 26 Oct 2019 and should be reflecting on your account by 31 Oct 2019.

                        You may contact your bank’s customer care using the number mentioned on the back of your card in case you need further assistance with transaction reference number 059597.
                        If they are unable to help, you may raise a dispute with the bank's grievance cell.
                        Helpful
                        Found this helpful?
                        Write a comment
                        Report
                        Copy

                        Post your Comment

                          I want to submit Complaint Positive Review Neutral Comment
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          P
                          Parvender22
                          from Delhi, Delhi
                          Oct 21, 2019
                          Resolved
                          Report
                          Copy
                          Resolved

                          Address: C-69 shiv durga vihar lakkarpur, Near bal vasahli public school, Faridabad, Haryana, 121009

                          Hello sir/mam,
                          I ordered a flipkart product using flipkart pay later in which i can pay the product amount (615) within 1 month of order but since i cancelled the order my flipkart pay later limit still showing 615 rupees which should get zero since i cancelled it.. But flipkart didn't do it.. I called their customer care 4 times... They gave me same answer."we noticed your complain" but i never get that issue resolve it's been more than one month now.. Now they keep calling me and messaging.. Last message they even increase my flipkart pay later amount 615 to 715 as i didn't pay them.. Why should i pay them when i cancelled the order i didn't received that product ever.. Flipkart customer service is useless and it feel like harassing receiving calls and messages..
                          My name is parvender
                          [protected]
                          [protected]@gmail.com
                          Oct 21, 2019
                          Complaint marked as Resolved 
                          I talk with flipkart agent through message with in app feature I told them my problem when I visited my order this time they did nice job by solving problem I was facing .. Customer agent I talked with is nice I send message to them with screenshot of problem ..They got it solve with in 15 minute ...But it definitely not good experience with them they should work on it ...It took almost a month to resolve my issue ...I prefer other consumers to contact flipkart through messaging instead of calling them since they not able to understand our problem it's possible they not get your properly ..So messaging would be ..All problem solved in end thx to some good agent whom I talked with ..I am happy now..My flipkart pay later limit is zero again ..
                          Flipkart customer support has been notified about the posted complaint.
                          Oct 21, 2019
                          Updated by Parvender22
                          Order id -OD[protected]...Now customer service executive behave stupid ..I told them 4 time I have issue flipkart pay later..They put different issue not the one I told them

                          Verified Support
                          Oct 22, 2019
                          Flipkart Customer Care's response
                          Hi, We are sorry for the trouble caused. We're writing to you about your BESTLOO Regular Men Black Jeans with order ID OD[protected]. We’d like to let you know that the seller has confirmed that the refund has been completed on 21 Oct 19 and should be reflecting on your Flipkart credit account by now. Also, we see that there is no pending due amount in your Flipkart credit account.
                          if i enter my pan details it's shows sorry for the inconvenience
                          I ordered some products from Flipkart pay later but that products are not delivered some are canceled some are returned and I don't get any refund. When I talk to customer support they told me the refund is initiated and they give me a refund but in my Flipkart pay later account my refund is not visible. I also send mail to IDFC first bank but I don't get any support from there and I don't know now what to do.
                          Helpful
                          Found this helpful?
                          2 Comments
                          Report
                          Copy

                          Post your Comment

                            I want to submit Complaint Positive Review Neutral Comment
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            D
                            Dipankar332
                            from Mumbai, Maharashtra
                            Oct 21, 2019
                            Resolved
                            Report
                            Copy
                            Resolved

                            Address: Vill-Laxminarayanpur, P.O-Natial, P.S-Jalangi, Dist-Murshidabad, Murshidabad, West Bengal, 742308
                            Website: www.flipkart.com

                            Every time i placed order applying discount offer, the order cancelled by flipkart. I placed a prepaid order of realme 5 pro from flipkart today (21/10/2019) but my order automatically cancel by flipkart and the reason is 'due to high demand and limited stock, your item was cancelled'. If flipkart had no stock of this product then why their was buy now option'.. My order id od[protected]
                            Nov 22, 2019
                            Complaint marked as Resolved 
                            Flipkart customer support has been notified about the posted complaint.
                            Verified Support
                            Oct 21, 2019
                            Flipkart Customer Care's response
                            We will revert on it.
                            Verified Support
                            Dec 26, 2019
                            Flipkart Customer Care's response
                            Hi Dipankar,

                            Thank you for writing in and being a valuable Flipkart plus member.

                            We understand your concern about the cancellation of your order 'OD[protected]'.

                            We are sorry to let you know that your order was cancelled by the seller as they can only fulfill orders for a limited quantity of this item. This is done to make sure that all customers have an equal opportunity to buy the item on Flipkart.

                            Trust us if there were any other options available we would have chosen that to help you as you are important to us and Great Customer Service is a top priority for us.

                            Please be assured your feedback has been shared with the seller 'Vision Star' and they are taking extra care to avoid instances like these in future.

                            The seller has already refunded Rs. 12588/- to your Debit card on October 21, 2019 and the amount will be credited on or before October 29, 2019.

                            Thank you for your patience and understanding.
                            Helpful
                            Found this helpful?
                            Write a comment
                            Report
                            Copy

                            Post your Comment

                              I want to submit Complaint Positive Review Neutral Comment
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              D
                              deveshj87
                              from Mumbai, Maharashtra
                              Oct 21, 2019
                              Resolved
                              Report
                              Copy
                              Resolved

                              Address: collectorate colony, 209725

                              This is regarding our order #od[protected]. We are chasing you support team and no proper response. We have been chasing for our product delivery but foolish response we are getting and now no responses. The product should get delivered by 18th oct but flipkart team requested us for 1-2 more days and we agreed on that. But after that again new stories, i request you to please look into this as this is not at all acceptable from customer perspective. Disgusting and pathetic service i have ever experienced.
                              Regards,
                              Shivang pratap singh
                              Nov 22, 2019
                              Complaint marked as Resolved 
                              Flipkart customer support has been notified about the posted complaint.
                              Verified Support
                              Oct 21, 2019
                              Flipkart Customer Care's response
                              We will revert on it.
                              Verified Support
                              Dec 26, 2019
                              Flipkart Customer Care's response
                              Hi,

                              Order id - OD[protected]

                              We are sorry for the trouble you had to go through.

                              We are happy to inform you about the replacement of the product Bharat Lifestyle Nano Fabric 6 Seater Sofa has been delivered on 31 Oct 2019.

                              Hence, closing the complaint from our end.
                              Fipkart and RBL Banks are robbers and cheating customers

                              Please rate our concerns too, lets take action on them

                              Thanks
                              Helpful
                              Found this helpful?
                              1 Comment
                              Report
                              Copy

                              Post your Comment

                                I want to submit Complaint Positive Review Neutral Comment
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                R
                                rajivdis
                                from Pachperwa, Uttar Pradesh
                                Oct 21, 2019
                                Resolved
                                Report
                                Copy
                                Resolved

                                Address: Galla Mandi, Hardoi, Uttar Pradesh, 241127

                                We have ordered the product on 1 October 2019 at Flipkart, promise date of delivery is 13 oct, but product not received yet. After many complaints at Flipkart they are not delivered the product yet. They are giving dates on dates. Nobody is responding and we have not received any reply vai phone or email. So request you to please help us.
                                Order I'd is- OD[protected]
                                Feb 6, 2020
                                Complaint marked as Resolved 
                                Flipkart customer support has been notified about the posted complaint.
                                Verified Support
                                Oct 22, 2019
                                Flipkart Customer Care's response
                                We will revert on it.
                                Oct 22, 2019
                                Updated by rajivdis
                                Is their any timeline of revert? Because you have already taken huge time to deliver the product. Please be serious.
                                Oct 25, 2019
                                Updated by rajivdis
                                Is there any update?
                                Verified Support
                                Dec 27, 2019
                                Flipkart Customer Care's response
                                Hi,

                                Order id - OD[protected]

                                We are sorry for the trouble you had to go through as the above mentioned order was not delivered to you.

                                We are sorry to let you know that your order for the product Carrier 1.5 Ton 3 Star Split Inverter AC - White has been cancelled by Logistic due to unforeseen reasons. We request you to place a fresh order.

                                However, the seller has completed the refund on 25 Oct 2019 and it should be reflecting in credit card by 30 Oct 2019.

                                Your kind understanding is appreciated.
                                Helpful
                                Found this helpful?
                                Write a comment
                                Report
                                Copy

                                Post your Comment

                                  I want to submit Complaint Positive Review Neutral Comment
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit
                                  S
                                  Sanjib.020686
                                  from Bengaluru, Karnataka
                                  Oct 21, 2019
                                  Resolved
                                  Report
                                  Copy
                                  Resolved

                                  Address: 411024

                                  My Flipkart order no. OD[protected] placed 29.09.19. One of the four item got delivered while one item i.e. a Reebok Sports Shoe automatically cancelled and other two items are not at all traceable. Even flipkart helpline has no clue on this. When I have made a prepaid order how come they cancel it without my consent.
                                  Jan 29, 2020
                                  Complaint marked as Resolved 
                                  Flipkart customer support has been notified about the posted complaint.
                                  Verified Support
                                  Oct 23, 2019
                                  Flipkart Customer Care's response
                                  We will revert on it.
                                  Oct 28, 2019
                                  Updated by Sanjib.020686
                                  I cant take any call for next 10 days so please communicate in mail or here..I simply want all the three items including the item which flipkart cancelled themselves at the earliest. Further to let you know its almost a month and 3 items mentioned earlier have not been recieved yet.
                                  Verified Support
                                  Dec 27, 2019
                                  Flipkart Customer Care's response
                                  Hi,

                                  Order id - OD[protected]

                                  We are sorry for the trouble you had to go through as the above mentioned order was not delivered to you.

                                  We are sorry to let you know that your order for the product REEBOK SPEED XT 2.0 Running Shoes For Men has been cancelled by Logistic due to unforeseen reasons. We request you to place a fresh order.

                                  However, the seller has completed the refund on 30 Nov 2019 and it should be reflecting in credit card by 12 Dec 2019.

                                  Your kind understanding is appreciated.
                                  Helpful
                                  Found this helpful?
                                  Write a comment
                                  Report
                                  Copy

                                  Post your Comment

                                    I want to submit Complaint Positive Review Neutral Comment
                                    code
                                    By clicking Submit you agree to our Terms of Use
                                    Submit
                                    B
                                    babusekar1990
                                    Oct 21, 2019
                                    Resolved
                                    Report
                                    Copy
                                    Resolved

                                    Address: chennai, Chennai, Tamil Nadu, 600021

                                    I have ordered vivo z1x mobile in filpkart on 30sep 2019 and i have received phone on 09th oct 2019. When i opened the box the phone was fully dirty and sim lot not working, having battery issue. At the same day i have informed to flipkart they not take any action for this, still phone not working.
                                    Also i informed to customer support they not give response and no one look it this issue.

                                    I have escalated this issue in first day of received the product. I have called around 45 calls in flipkart cuatomer support for this issue but no one resolve this issue and they said we have escalated this issue in concern team. But no action take.

                                    Order id - od[protected]
                                    Model - vivo z1x fusion blue
                                    Phone number -[protected]

                                    Please help on this issue.
                                    Nov 4, 2019
                                    Complaint marked as Resolved 
                                    Flipkart arranged technical visit and identified issue.. Then refund the money. Thanks for your support
                                    Flipkart customer support has been notified about the posted complaint.
                                    Oct 21, 2019
                                    Updated by babusekar1990
                                    kindly arrange the replacement of this phone or rfund the money
                                    Verified Support
                                    Oct 22, 2019
                                    Flipkart Customer Care's response
                                    We will revert on it.
                                    Verified Support
                                    Nov 04, 2019
                                    Flipkart Customer Care's response
                                    A duplicate complaint of c2489283. Hence, closing the complaint from our end.
                                    Verified Support
                                    Dec 27, 2019
                                    Flipkart Customer Care's response
                                    A duplicate complaint of c2489283. Hence, closing the complaint from our end.
                                    Helpful
                                    Found this helpful?
                                    Write a comment
                                    Report
                                    Copy

                                    Post your Comment

                                      I want to submit Complaint Positive Review Neutral Comment
                                      code
                                      By clicking Submit you agree to our Terms of Use
                                      Submit
                                      B
                                      babusekar1990
                                      Oct 21, 2019
                                      Resolved
                                      Report
                                      Copy
                                      Resolved

                                      Address: no 7/4 pathasarathy 9th street , oldwashermenpet, chennai -600021, Chennai, Tamil Nadu, 600021

                                      I have ordered vivo z1x mobile in filpkart on 30sep 2019 and i have received phone on 09th oct 2019. When i opened the box the phone was fully dirty and sim lot not working, having battery issue. At the same day i have informed to flipkart they not take any action for this, still phone not working.
                                      Also i informed to customer support they not give response and no one look it this issue.

                                      Order id - od[protected]
                                      Model - vivo z1x fusion blue
                                      Phone number -[protected]

                                      Please help on this issue.
                                      Nov 4, 2019
                                      Complaint marked as Resolved 
                                      Flipkart arranged technical visit and identified issue.. Then refund the money. Thanks for your support
                                      Flipkart customer support has been notified about the posted complaint.
                                      Verified Support
                                      Oct 21, 2019
                                      Flipkart Customer Care's response
                                      We will revert on it.
                                      Oct 21, 2019
                                      Updated by babusekar1990
                                      still facing issue ..no on e can help with issue ...
                                      Oct 21, 2019
                                      Updated by babusekar1990
                                      i called flip kart customer support they give fake commitment and no one take action as well
                                      Verified Support
                                      Nov 04, 2019
                                      Flipkart Customer Care's response
                                      Hi, We are sorry for the trouble caused. We're writing about your Vivo Z1x (Fusion Blue, 128 GB) with order ID OD[protected]. We’d like to let you know that the seller has confirmed that the refund has been completed on 23 Oct 19 and should be reflecting on your credit card EMI by now. Please check the previous statement/unbilled transaction of your credit card before reaching out to the bank. You may contact your bank’s customer care using the number mentioned on the back of your card in case you need further assistance. If they are unable to help, you may raise a dispute with the bank's grievance cell.
                                      Helpful
                                      Found this helpful?
                                      Write a comment
                                      Report
                                      Copy

                                      Post your Comment

                                        I want to submit Complaint Positive Review Neutral Comment
                                        code
                                        By clicking Submit you agree to our Terms of Use
                                        Submit
                                        P
                                        Prasenjit Sikdar
                                        from Mumbai, Maharashtra
                                        Oct 21, 2019
                                        Resolved
                                        Report
                                        Copy
                                        Resolved

                                        Address: New Milanpally Siliguri, Darjeeling, West Bengal

                                        I purchased a phone from flipkart having name oppo reno 2z.
                                        I have 10 days return policy. By the seller.
                                        After uses of three days i am facing some problem regarding processing speed and monochrome lens issue.
                                        I raised a refund request after visiting the definition from the sailor he also agreed that the phone have some problems but the sailor has denied and cancel my return request
                                        Nov 21, 2019
                                        Complaint marked as Resolved 
                                        Flipkart customer support has been notified about the posted complaint.
                                        Verified Support
                                        Oct 21, 2019
                                        Flipkart Customer Care's response
                                        We will revert on it.
                                        Verified Support
                                        Dec 26, 2019
                                        Flipkart Customer Care's response
                                        Hi,

                                        order id - OD[protected]
                                        We're sorry to hear that you're facing issues with your OPPO Reno2 Z (Luminous Black, 256 GB).

                                        We'd like to let you know that the technician has confirmed that the issue has been resolved in your device. Hence, the seller will not be able to accommodate the return request.

                                        However, if you are facing any issues with your product, kindly contact the brand authorized service center so that they will help you out.

                                        Your kind understanding is appreciated.
                                        Helpful
                                        Found this helpful?
                                        Write a comment
                                        Report
                                        Copy

                                        Post your Comment

                                          I want to submit Complaint Positive Review Neutral Comment
                                          code
                                          By clicking Submit you agree to our Terms of Use
                                          Submit