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Flipkart Complaints & Reviews

2.8
Updated: Dec 15, 2025
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Flipkart reviews & complaints page 1123

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I
Ishuch
from Delhi, Delhi
Oct 10, 2019
Resolved
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Resolved

I ordered lotto running shoes from flipkart. And i did prepayment online. The shoes i ordered were lotto running shoes in white color. But when the delivery came and i opened the product it was worst black color shoes of some local brand and even old and used ones. The package was pasted with cello tape from side (Which was bot even of flipkart). I have already put the complaint 4 times to refund but when the delivery person comes to pick up the product he always denies to take the product. It has been high time now. No sense of working. This company do fraud in the name of sale.
And now i am going to take legal action against flipkart or refund the money. Worst online shopping website. I highly recommend not to use it.
Nov 23, 2019
Complaint marked as Resolved 
Flipkart customer support has been notified about the posted complaint.
Verified Support
Oct 11, 2019
Flipkart Customer Care's response
We will revert on it.
Verified Support
Dec 30, 2019
Flipkart Customer Care's response
Customer raised a complaint stating that there is an issue with product delivered . We have interacted with the customer and raised a return request with the seller for the refund of the order. The seller has confirmed that the refund has been completed on 15 Oct 19. Hence, closing the complaint from our end.
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    T
    tanay barapatre
    from Mumbai, Maharashtra
    Oct 10, 2019
    Resolved
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    Resolved

    Address: Indore, Madhya Pradesh, 452013

    I ordered new phone and exchange my old mobile phone on Flipkart. The E-kart delivery boy taken my old phone and gave me new phone. Now Flipkart says I didn't gave old phone and I pay remaining amount. What I to do I delivery boy take my mobile and he didn't submit to Flipkart.
    The Flipkart didn't understand my issue. I continuously touch with Flipkart customer care executive from last 3 week. First they said they mistakenly marked order cancelled Instead of picked. Now after two weeks they said I didn't gave my old mobile phone. Who is responsible if anyone is misuse my mobile.
    Please suggest me.
    Nov 15, 2019
    Complaint marked as Resolved 
    Flipkart customer support has been notified about the posted complaint.
    Verified Support
    Oct 14, 2019
    Flipkart Customer Care's response
    Hi, We are sorry for the trouble caused. However, we see that our team has addressed your concern over the call and necessary info has been provided on the issue raised. Your kind understanding is appreciated.
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      S
      Saneshwar
      from Noida, Uttar Pradesh
      Oct 10, 2019
      Resolved
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      Resolved

      Address: Room no 3, Phase 2, Om Vihar, Gurgaon, Haryana, 122006

      I had ordered a product (Realme 5) phone on 3rd of october and i have given last date of delivery 6th october, then on 6th october it posted to 8th october and on 8th october it posted 10th october and even on 10th october it is saying by flipkart it will deliver 11th october. Whereas i paid the amount prepaid. I fully dissatisfied the date which going posted. This kind of service will be drastically for flipkart from next i never be choose the option flipkart to purchase any product from flipkart.
      Nov 12, 2019
      Complaint marked as Resolved 
      Flipkart customer support has been notified about the posted complaint.
      Verified Support
      Oct 11, 2019
      Flipkart Customer Care's response
      We will revert on it.
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        V
        Venkatesh Tirandas
        from Mumbai, Maharashtra
        Oct 10, 2019
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        Address: Gundecha Altura C1103 LBS Marg, Kanjurmarg West, Mumbai City, Maharashtra, 400078

        I recently ordered TV online, but Ekart delivery team made, delivery status as customer rejected. They have not delivered the product.
        It seems they want to fake selling to compete with amazon.

        They do not have support team, they do not send Invoice via mail. It is utter fraud company.
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          S
          Sarmistha Mishra
          from Mumbai, Maharashtra
          Oct 10, 2019
          Resolved
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          Resolved

          Address: Cuttack, Odisha, 753014

          I ordered a mobile Realme C2 on 02 oct 2019 and paid via online payment PhonePe. The product was to be delivered by Oct 15. But, on Oct 06, while I was checking Flipkart website, it was showing that the product has been delivered. But actually, i have not received the product or any messages regarding the product to be out for delivery. I raised an issue for that on Oct 07, but till date, no proper action has been taken. I am getting regular calls and messages from Flipkart executives but none of them are providing the actual status of the order. They are just telling that the team is working on this. I am a regular customer of Flipkart, was never hoping this kind of an issue. Hoping that the issue will be resolved soon.
          Regards,
          SARMISTHA MISHRA
          [protected]
          [protected]
          +1 photos
          Oct 10, 2019
          Complaint marked as Resolved 
          The product has been delivered today.
          Flipkart customer support has been notified about the posted complaint.
          Verified Support
          Oct 17, 2019
          Flipkart Customer Care's response
          Hi Sarmistha, We are sorry for the trouble you had to go through. As per the previous discussion with the team thank you for confirming that you have received the product.
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            K
            Kartikbansal97
            from Gurgaon, Haryana
            Oct 10, 2019
            Resolved
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            Resolved

            On 1st October i placed an order on flipkart but flipkart cancelled my order and told me to wait till 9th October for refund...but refund is not received yet and now flipkart is not responding me... please lodge a complaint against flipkart...its a fraud company

            Amount pending - β‚Ή4278
            Order id -OD[protected]

            Please help me i have contacted flipkart so many times but they keep on changing date and just telling me to wait and wait...i cant wait anymore...they are not providing me my refund... please help me
            Nov 14, 2019
            Complaint marked as Resolved 
            Flipkart customer support has been notified about the posted complaint.
            Verified Support
            Oct 14, 2019
            Flipkart Customer Care's response
            We will revert on it.
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              R
              realone272
              from Jalna, Maharashtra
              Oct 10, 2019
              Resolved
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              Resolved

              Address: Azad Nagar, kuntha Galli, 431809
              Website: www.flipkart.com

              I have ordered a TDS & PH meter at the time when flipkart was providing discount on many products.

              But to my surprise seller only send me a TDS meter. I just want my PH meter also. I don't want to return it for refund. Otherwise I will have to pay a lot more than what I pay if I place a new order.

              They are just making a fool of people I hate this kind of things

              Kindly help
              +2 photos
              Nov 22, 2019
              Complaint marked as Resolved 
              Flipkart customer support has been notified about the posted complaint.
              Verified Support
              Oct 17, 2019
              Flipkart Customer Care's response
              We will revert on it.
              Verified Support
              Dec 27, 2019
              Flipkart Customer Care's response
              Customer raised a complaint stating that the product was missing in the package. We have interacted with the customer and raised a return request with the seller for the refund of the order. The seller has confirmed the refund has been completed on 14 Oct 19. Hence, closing the complaint form our end.
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                A
                Ajay2244
                from Mumbai, Maharashtra
                Oct 10, 2019
                Resolved
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                Resolved

                Address: Indira nagar old pipe line iit market, 400076

                I have purchased boult audio probass neck band from flipkart when i received this product it dead after charging also it dosent get started i applieed for return and refund in flipkart but no response plz help me for resolving this issue or let me know where i can take this to service i which service center in mumbai this was worst experience i have ever had
                Nov 25, 2019
                Complaint marked as Resolved 
                Flipkart customer support has been notified about the posted complaint.
                Verified Support
                Oct 11, 2019
                Flipkart Customer Care's response
                We will revert on it.
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                  A
                  Anuj Patodi
                  from Delhi, Delhi
                  Oct 10, 2019
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                  Resolved

                  Address: Thane, Maharashtra, 401502

                  I had received defective laptop from flipkart on 3rd october 2019, I had raised a replacement request regarding the same. Technician visit was carried out by Flipkart and Asus on 8th october 2019 and the technician has acknowledged the problem and gave the DO. However since then no update from the part of flipkart has been done. Neither the status of my complain is changed nor did they acknowledged the technician visit.
                  Flipkart is the worst e commerce site when it comes to customer support.

                  order Id -OD[protected]
                  Nov 15, 2019
                  Complaint marked as Resolved 
                  Flipkart customer support has been notified about the posted complaint.
                  Verified Support
                  Oct 14, 2019
                  Flipkart Customer Care's response
                  We will revert on it.
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                    V
                    Vishal Bhandare
                    from Gurgaon, Haryana
                    Oct 10, 2019
                    Resolved
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                    Resolved

                    Address: Airoli, Mumbai City, Maharashtra, 400708

                    I have placed an order for purchase of Hair Straightener Philips HP 8303/06 Hair Straightener on Flipkart. I have not yet received my product but got SMS from Flipkart that your product is delivered. WHICH IS TOTALLY FALSE.

                    I AM STILL AWAITING TO RECEIVE PRODUCT DELVIERY.

                    ORDER DETAILS

                    OD[protected]
                    Philips HP 8303/06 Hair Straightener
                    +1 photos
                    Nov 17, 2019
                    Complaint marked as Resolved 
                    Flipkart customer support has been notified about the posted complaint.
                    Verified Support
                    Oct 17, 2019
                    Flipkart Customer Care's response
                    We will revert on it.
                    Verified Support
                    Dec 27, 2019
                    Flipkart Customer Care's response
                    Customer raised a complaint stating that there is an issue with product delivered . We have interacted with the customer and raised a return request with the seller for the refund of the order. The seller has confirmed that the refund has been completed on 19 Oct 19. Hence, closing the complaint from our end.
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                      V
                      Vrudhay
                      from Chennai, Tamil Nadu
                      Oct 10, 2019
                      Resolved
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                      Resolved

                      flipkart - tv installation delay and the subsequent loss

                      Website: Flipkart.com

                      I ordered 43 inch tv from flipkart for which 12th aug 2019, 7pm was the installation time.

                      There is no phone on who the service guy is. After 3 calls, flipkart gave
                      Me a phone number and that person picked once and told he will get back to
                      Me. After 2 hrs, the phone itself is switched off.

                      Since then 5 escalations, 1 top up, 3 twitter social media requests, even
                      Now, 1 phone to danish and...
                      Helpful
                      16 other people found this review helpful
                      16 found this helpful
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                      V
                      Vijender jakhar
                      from Noida, Uttar Pradesh
                      Oct 10, 2019
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                      I sent you the following mail a few days back,

                      (I ordered an MI led tv last year. I was experiencing some problem in it and it was in the warranty period so i contacted customer care when i found out that the serial no. on the invoice of the tv is incorrect . It doesn't match with the serial no. of television. So there is no evidence that the tv is original. There is no record of the tv although i bought it from such a trusted website. The flipkart team assured that they will take it back and refund the amount. The Tv was uninstalled and packed on 13.09.2019 but has not been picked up till date. Its almost a month now and no further action is being taken. I have contacted the team hundreds of times but all in vain. They have been just giving me dates for the pickup which never occurs. I have been experiencing a lot of difficulty. Also at least one person has to stay at the house in the hope of pickup. I am just fed up now. Kindly take an action as soon as possible.

                      Either pick it up
                      or
                      If not, provide me with some satisfactory compensation
                      Otherwise i will have to go to consumer court for customer harassment and wrong product delivered. )

                      The next day I received a call from Rakesh R (customer support team). He assured me that my problem would be solved by 5 October but still there is no progress. I have never experienced such a disappointment from any online website except flipkart. You are just pushing me to raise this issue in the Consumer court.

                      Thank you
                      Vijender Singh
                      [protected]
                      Flipkart customer support has been notified about the posted complaint.
                      Verified Support
                      Oct 14, 2019
                      Flipkart Customer Care's response
                      We will revert on it.
                      Oct 18, 2019
                      Updated by Vijender jakhar
                      My problem is solved thx flipkart
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                        B
                        BharatSingh
                        from Mohali, Punjab
                        Oct 10, 2019
                        Resolved
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                        Resolved

                        Address: H.no 781, second floor, phase 7., Mohali, Punjab, 160062

                        My brother order samsung s9+ phone from his account. There is a line shown inside the screen. They arranged two technical visits but every time they closed my request by saying that software is working good. I always told them this is a hardware issue but they are not listening to me and they again arranged a technical visit 3rd time by saying that unless technical says phone is not good they can't replace it.
                        Technical always provided false update to them and now again they are trusting seller to define the real condition.
                        Why they are not taking any action against these false technical engineer??
                        I need this phone to get replace. I need value for my hard earned money.
                        +1 photos
                        Nov 17, 2019
                        Complaint marked as Resolved 
                        Flipkart customer support has been notified about the posted complaint.
                        Verified Support
                        Oct 17, 2019
                        Flipkart Customer Care's response
                        We will revert on it.
                        Verified Support
                        Dec 27, 2019
                        Flipkart Customer Care's response
                        Customer raised a complaint stating that there is an issue with product delivered . We have interacted with the customer and raised a return request with the seller for the refund of the order. The seller has confirmed that the refund has been completed on 16 Oct 19. Hence, closing the complaint from our end.
                        Verified Support
                        Dec 27, 2019
                        Flipkart Customer Care's response
                        Customer raised a complaint regarding the delivery of the order. We would like to inform that the seller has confirmed that the replacement order is delivered on 16 Oct 19.Hence, closing the complaint from our end.
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                          V
                          Venkatkani
                          from Coimbatore, Tamil Nadu
                          Oct 10, 2019
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                          Address: bangalore

                          I am order a mixie in flip cart on september 29, 2019 & Rs.999 transferred in my city union bank debit card. Then i was cancel my order. But flip cart not refund the amount in my city union bank account. Flip cart send me the message. Amount was refund wrongly to other persons karur vysya bank master card. Please take necessary action.
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                            A
                            Aanjney
                            from Mumbai, Maharashtra
                            Oct 10, 2019
                            Resolved
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                            Resolved

                            Address: Hno-309/8 Sector 15-b avas vikas colony agra, Agra, Uttar Pradesh, 282007

                            I ordered one phone from flipkart under exchange policy but the delivery refused the delivery of my existing phone saying that my phone is damaged which was total lie.
                            I went to ekart hub contacted the manager who told me to repair that 0.5cm gap from market.
                            I completely changed the touch id which costed me 1500 rupees.
                            But flipkart never rescheduled the delivery.
                            I registered 9-10 complaints but all were neglected.

                            I want that 1500 rupees compensation from flipkart.

                            My mobile number - [protected]
                            +1 photos
                            Nov 11, 2019
                            Complaint marked as Resolved 
                            Flipkart customer support has been notified about the posted complaint.
                            Verified Support
                            Oct 11, 2019
                            Flipkart Customer Care's response
                            We will revert on it.
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                              M
                              mgoratela
                              from Mumbai, Maharashtra
                              Oct 10, 2019
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                              This was massage by mail on my card done unauthorised by fraud.

                              Thank you for using your sbi debit card 607xx9509 for a purchase worth rs24550.0 on pos fkpayments at fkpayments txn# rt[protected]. If not done by you, forward this email from email id registered with sbi to [protected]@sbi.co.in to block your card. You may also call[protected]
                              I had blocked my card. Please block this delivery & return my money to original source.

                              Mahendra goratela
                              [protected]
                              Flipkart customer support has been notified about the posted complaint.
                              Verified Support
                              Oct 11, 2019
                              Flipkart Customer Care's response
                              We will revert on it.
                              Oct 15, 2019
                              Updated by mgoratela
                              Please register my email id [protected]@rediffmail.com & mobile no [protected] . please communicate me on this id & mobile only
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                                M
                                mac sharma
                                from Noida, Uttar Pradesh
                                Oct 10, 2019
                                Resolved
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                                Resolved

                                Address: 110015

                                As i was expected to received my order on 9 th oct 10 but due to technical issue the delivery boy told me that your order will be dispatched on 10th oct 19 that was manageable for me but no next day i am trying to call him, he is not picking up my call i have taken leave for the day for exchange my old with new one but there is nothing to be suggest when it will be come to my home i can sit idiol in home and waiting my product without any information... Thats is too much... I am very dispointed with this kind of services...!!!
                                Nov 12, 2019
                                Complaint marked as Resolved 
                                Flipkart customer support has been notified about the posted complaint.
                                Verified Support
                                Oct 11, 2019
                                Flipkart Customer Care's response
                                We will revert on it.
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                                  M
                                  Manoj Dhama
                                  from Mumbai, Maharashtra
                                  Oct 10, 2019
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                                  Address: C-100/3A, 1st Floor, Street No.9, Vijay Vihar, Phase-2,, Sector-1, Rohini, New Delhi, New Delhi, Delhi, 110085

                                  Sir, i placed an order by order no. Od[protected] and it was accepted by the company.
                                  1. When the delivered boy came to deliver the delivery, he demanded for extra money which not gated by them due to which he failed the delivery, which is very wrong. It has become a habit of this person. This person deliver in this area for more than 2 year, so cast this man to change.
                                  2. The payment i ordered was accepted by the company, which i should be back in my account at earliest as possible.
                                  Thanking you,
                                  Manoj dhama
                                  [protected]
                                  Flipkart customer support has been notified about the posted complaint.
                                  Verified Support
                                  Oct 11, 2019
                                  Flipkart Customer Care's response
                                  Hi Manoj, Thanks for getting in touch. We are sorry to inform you that we are unable to find your order details from the shared information. Request you to share the correct order ID in order to assist you further. Hope to hear from you soon.
                                  Oct 11, 2019
                                  Updated by Manoj Dhama
                                  OD[protected]
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                                    M
                                    Mohsin Ali Mohammed
                                    from Chennai, Tamil Nadu
                                    Oct 10, 2019
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                                    Website: Flipkart.com

                                    I had ordered mobile phone on Flipkart on 1/10/19. The promised date by Flipkart was 9/10/19, the product reached nearest hub on 5/10/19, but still it's undelivered. Flipkart is giving false promises for order delivery and it's not cancelling my order. I request you to look into this issue and do the needful. Thanks
                                    +2 photos
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                                      Vandanarosni
                                      from Handia, Uttar Pradesh
                                      Oct 10, 2019
                                      Resolved
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                                      Resolved

                                      Address: LALGANJ AJHARA, West Tripura, Tripura, 230132

                                      I had ordered a book on 28 sep (Odi[protected] and after 10 days they canceled my order without any reason. When i made a complaint against them, then they asked me to do a fresh order which is costlier than earlier. And the same day i had ordered a kurta (Odi[protected] and it also has been canceled by them. After making a complaint they asked me to place a fresh which is also costlier than my old order. They first do delay the order and after making complaint they cancel it automatically. And they ask you to place a fresh order which will be costlier than your old order. I just want my order in an appropriate prize in which i have ordered it.
                                      +2 photos
                                      Oct 12, 2019
                                      Complaint marked as Resolved 
                                      Finally, they delivered order.
                                      Flipkart customer support has been notified about the posted complaint.
                                      Verified Support
                                      Oct 11, 2019
                                      Flipkart Customer Care's response
                                      Hi, ​​​​​​​​​​​​​​​​​​​We are sorry to let you know that your orders (OD[protected] and OD[protected] have been cancelled by the courier service provider due to unforeseen reasons. We request you to place a fresh order. However, the sellers are always trying to do their best to bring you great deals and discounts. Stay tuned for more details, coming soon. We are constantly striving to improve the overall experience with us.
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