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Flipkart Complaints & Reviews

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Updated: May 14, 2026
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Flipkart reviews & complaints page 1118

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A
Anthony Jayakumar
Oct 17, 2019
Resolved
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Resolved

Address: Plot o,62, 3rd Cross Annai Nagar, Reddiyarpalayam, Pondicherry 605010, 605010

I purchased marq by flipkart 1.5 ton 3 star split ac - white (Fkac153sfa, copper condenser) thru online on 1st week of may 2019. It was running ok for 2 months but after that the chillness slowly deteriorated and completely nil, only fan is functioning. As i was travelling for some time could not register the complaint immediately. Even the remote control does not work.
Feeling very unhappy by the performance of this ac, as i normally go for branded stuff which is running without any issue till date.
I solicit an immediate attention, if possible replace the machine.

My contact number is [protected].
Nov 19, 2019
Complaint marked as Resolved 
Flipkart customer support has been notified about the posted complaint.
Verified Support
Oct 17, 2019
Flipkart Customer Care's response
Hi, Thanks for getting in touch. We are sorry to inform you that we are unable to find your order details from the shared information. Request you to share the order ID in order to assist you further. Hope to hear from you soon.
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    Yashshetty
    from Bengaluru, Karnataka
    Oct 17, 2019
    Resolved
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    Resolved

    Address: Flipkart/Headquarters, 560045

    Dear team,

    I would like to register a complaint against flipkart services, i booked a dove shampoo during the big billion days and the delivery date was 5th october 2019. The order was not delivered to me nor even attempted to be delivered, when i raised this concern with flipkart they asked me to cancel this product as it was placed at very lowest price and seller is denying to ship the product. It was not my mistake at all and it was completely flipkarts error for agreeing the order while placing it.

    As a customer i am eligible for a compensation for experiencing these losses and facing this damage caused by flipkart. I need full refund of my money and the product must be delivered to me asap.

    Thanks for your help in advance,
    Yashwanth kumar
    [protected]
    Jan 27, 2020
    Complaint marked as Resolved 
    Flipkart customer support has been notified about the posted complaint.
    Verified Support
    Oct 17, 2019
    Flipkart Customer Care's response
    We will revert on it.
    Oct 18, 2019
    Updated by Yashshetty
    No One has got back to me yet... very pathetic service
    Oct 22, 2019
    Updated by Yashshetty
    Can some get back to me please?
    Verified Support
    Dec 27, 2019
    Flipkart Customer Care's response
    Hi, We are sorry to let you know that your order for the product 'Dove New Hair Fall Rescue Shampoo' has been canceled by the seller due to unforeseen reasons. We request you to place a fresh order. However, the seller has completed the refund on 06 Nov 19 and it should be reflecting in your account by now. Your kind understanding is appreciated.
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      S
      shubhangi asthana
      from Noida, Uttar Pradesh
      Oct 17, 2019
      Resolved
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      Resolved

      I have been continously calling flipkadt for my order delivery but its more than 15 days order is not delivery neither any executive is responsive nor they are following up. Just mam we will let u know and then no follow ups. If they cant deliver a product kindly dnt take orders since 4oct my order is made. And it is 17 oct 2019 no resolution nethier order notification when will be delivered is told. Pathetic service. Flipkart no delivery executive picking up the call only no. Provided. No executive have the kboweldege neither their service is good... Pathatic. Make it soon my order delivery order no. Od[protected].
      Nov 23, 2019
      Complaint marked as Resolved 
      Flipkart customer support has been notified about the posted complaint.
      Verified Support
      Oct 17, 2019
      Flipkart Customer Care's response
      We will revert on it.
      Verified Support
      Dec 27, 2019
      Flipkart Customer Care's response
      Hi, We are sorry to let you know that your order for the product Redmi Note 7 Pro (Neptune Blue, 64 GB)
      ' has been canceled by the seller due to unforeseen reasons. We request you to place a fresh order. Your kind understanding is appreciated.
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        R
        rehan_789
        from Delhi, Delhi
        Oct 17, 2019
        Resolved
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        Address: New Delhi, Delhi, 110092

        Hi team,

        This is regarding the order id - od[protected], which has been ordered on 1st oct 2019 and expected to deliver on 3rd oct 2019. As today is 17 oct, still showing same status as product is not processed by seller.

        However i have raised the concern 7-8 times to customer care. They have done 3 promises 11oct, 12 oct and 15 oct, all promises has been breached.

        It is big question mark on flipkart service, why you are not able to deliver my product on time, which is 15 days over from expected delivery date. That's not acceptable at all.

        Because of this pain, i demand the compensation of same amount of product on which customer care executive was agreed.

        Would you please let me, when my product would be delivered to me with compensation amount. Please share the real date on which it can be done (Product and compensation amount). Kindly keep your promise this time.

        Regards,
        Rehan
        [protected]
        Feb 11, 2020
        Complaint marked as Resolved 
        Flipkart customer support has been notified about the posted complaint.
        Verified Support
        Oct 17, 2019
        Flipkart Customer Care's response
        We will revert on it.
        Oct 22, 2019
        Updated by rehan_789
        Hi Team, I have not received any update so far on this request. However I have to call to customer care, I think it was 10 times to call them. After discussion with floor supervisor, flipkart is not able to deliver my product, so I have to cancel the product on 18th Oct'19. I am very much surprised that flipkart took 18 days to confirm that seller is unbale to deliver the product. I wish, I should order this product from Amazon. It was worse experience with flipkart.
        I demand the compensation of equal amount of product, as I have took so much pain to chase for my product and at last I have to cancel the product. Flipkart has been waste my 18 days, and my money was blocked for 18 days.
        So would you please let me know, when I can get the compensation?

        Regards,
        Rehan
        Verified Support
        Dec 27, 2019
        Flipkart Customer Care's response
        Hi, We are sorry to let you know that your order for the product 'Realme XT (Pearl White, 64 GB)' has been canceled by the seller due to unforeseen reasons. We request you to place a fresh order. However, the seller has completed the refund on 18 Oct 19 and it should be reflecting in your account by now. Your kind understanding is appreciated.
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          K
          khompoy
          from Mumbai, Maharashtra
          Oct 17, 2019
          Resolved
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          Resolved

          Address: 110030

          Dear sir

          Flipkart has blocked my account ([protected]) for game zone.

          Only thing i did was switched my account to my other number account.
          Is it wrong in doing so?

          I didnot do anything apart from it.

          I have sent mails after mails but they are not taking and response nor they are replying to my mails.
          Also i tried calling them but it seems their all agents are busy from last 5 days continuously

          Kindly help as flipkart customer care is worst.
          Nov 18, 2019
          Complaint marked as Resolved 
          Flipkart customer support has been notified about the posted complaint.
          Verified Support
          Oct 17, 2019
          Flipkart Customer Care's response
          We will revert on it.
          Verified Support
          Oct 17, 2019
          Flipkart Customer Care's response
          Hi, We would like to inform you that we can see that your account is active now, so kindly log in to your account with a registered mobile or email ID. Hence, we are closing this complaint from our end.
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            M
            mandalrajib
            from Mumbai, Maharashtra
            Oct 17, 2019
            Resolved
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            Resolved

            Address: Purulia, West Bengal, 723101

            I, rajib mandal has been placed an order *realme 5 pro (Crystal green
            64gb) (6gb ram) *on 3rd october 2019 (*order id - od[protected]*) and
            Received a wrong product i. E *realme 5 pro (Crystal green 64gb) (4gb ram)
            *on 10th october 2019.

            I have raised a request for replacement to actual order which i had placed
            And flipkart was assured me to resolve the same and process my replacement
            On or before 13th october 2019 at 4:12pm.
            The promised time has been over but till now the return approval is remaim
            Pending.

            Kindly do the needful and replace my product to actual order.

            I have attached all details related to this order.

            *my register mobile no-[protected]*
            *alternative mob no-[protected]*
            *email:[protected]@gmail.com *

            *order id - od[protected]*

            Waiting for your cordial resolution
            Nov 24, 2019
            Complaint marked as Resolved 
            Flipkart customer support has been notified about the posted complaint.
            Verified Support
            Oct 17, 2019
            Flipkart Customer Care's response
            We will revert on it.
            Verified Support
            Dec 27, 2019
            Flipkart Customer Care's response
            Customer raised a complaint stating that there is an issue with product delivered . We have interacted with the customer and raised a return request with the seller for the refund of the order. The seller has confirmed that the refund has been completed on 23 Oct 19. Hence, closing the complaint from our end.
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              A
              Adars1
              from Mumbai, Maharashtra
              Oct 17, 2019
              Resolved
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              Resolved

              invoice name change

              Address: Faridabad, Haryana, 121003

              I purchased a laptop and the bill had my name on it, i need it to be in my father's name. He gets reimbursement.
              They are telling me the order can't be replaced, so that rules out the possibility of ordering the product again.
              Customer care executives were of no help.
              Changing name on the invoice is not a bad practice and still flipkart is refusing to help.

              Kindly provide me a solution for this....
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              S
              shailesh shigwan
              from Mumbai, Maharashtra
              Oct 17, 2019
              Resolved
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              Resolved

              Address: Ajanta Bldg ground floor room no 7 ld Rupa rel road Malabar hill Mumbai, 400006

              I had ordered watch of fast track and it was paid before from my account 15days gone not received my product i had called and msg several time day 16th ur logistics team called me to cancel the product and she has done cancellation from ur side now it's showing ur product is delivered she assure me after cancellation u will get ur refund and after 24hrs i haven't recovered my amount this is totally fraud what u people are doing if this is the thing i need to go to consumer court it's matter of trust people buy things from y'all this is serious matter u need to take look in to it and refund my money or else i will file a police complaint and file a case in consumer forum.

              P. F. A

              Regards

              Shailesh shigwan
              Dec 10, 2019
              Complaint marked as Resolved 
              Flipkart customer support has been notified about the posted complaint.
              Verified Support
              Oct 17, 2019
              Flipkart Customer Care's response
              We will revert on it.
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                C
                Chaithra Gangadhar
                from Bengaluru, Karnataka
                Oct 17, 2019
                Resolved
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                Resolved

                Address: Bagalur, yelahanka, Bangalore, Karnataka, 562149
                Website: Flipkart but delivery boy from bluedart

                A delivery boy he's name is keshav with phone number [protected] works in bluedart service (Devanahalli). He missleaded me saying that some technical issue, he was supposed to pick up one return product but he told some technical issue and took the other product too which i had placed a return request.
                Since i never had any problem with delivery boys from other websites like myntra, jabong and amazon, i gave him both the products which i had placed for return. I got refund to only one product but the other product which he had collected dint get updated in app n he had cheated me n made money out of that product. I lost rs 1000 because of that rascal, he had come to return pickup a few days later then i asked him about this issue and told him not to cheat common people, issue went to nearby police station but still i dint get my refund bcoz he had not reached that product to return instead he kept it himself and i had no proof to prove in police station because he had cheated me technically with no proof. After this experience i decided not to buy anything from flipkart and i can never forget this wrost experience in my lifetime. Enough i have struggled a lot from flipkart, finally i only wish flipkart takes a strong step against this issue. That rascal should be fired, one such bad experience can definitely brings down a company name. Plz other common be aware of this kind of delivery boys.
                Nov 27, 2019
                Complaint marked as Resolved 
                Flipkart customer support has been notified about the posted complaint.
                Verified Support
                Oct 17, 2019
                Flipkart Customer Care's response
                Hi Chaithra, Thanks for getting in touch. We are sorry to inform you that we are unable to find your account details order details from the shared information. Request you to share the registered email ID or contact in order to assist you further. Hope to hear from you soon.
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                  9
                  99cks
                  from Noida, Uttar Pradesh
                  Oct 17, 2019
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                  I ordered one vacuum cleaner and mi power back to different place to my cousin brother and sister and also orders mobiles 3 for myself, my brother, my father and now flipkart blocked my account saying that i am reselling products. Without inquiry, how can they block my account. Please take necessary action on them. I work in govt service. How can they insult me. If i want to do so, i can create multiple accounts, why i use same account. Please check this. Thank you
                  Flipkart customer support has been notified about the posted complaint.
                  Verified Support
                  Oct 17, 2019
                  Flipkart Customer Care's response
                  Hi Rohit, We'd like to let you know that our systems have observed a trend in your purchase history that suggests that the items you've purchased are usually not intended for personal use. This would also mean that you will no longer be able to login to your Flipkart account.
                  Oct 18, 2019
                  Updated by 99cks
                  I ORDERED items for my family and relative and my friends same Flipkart id.send me Term and condition where you mentioned it before my order that if I order products more my account is blocked.How can you block my account without any notification?
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                    C
                    Chaitanya4
                    from Hyderabad, Telangana
                    Oct 17, 2019
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                    I have cancelled mobile of cost 10799 on oct 1st but i didn't got refund money till now when i call flipkart they are saying money is credited what i have to do. I called on 2nf oct the said i will be credited on 11th but i didn't got again i contacted on 12th they said on 16th but money not credited what is the problem and how to resolve i don't know
                    Flipkart customer support has been notified about the posted complaint.
                    Verified Support
                    Oct 17, 2019
                    Flipkart Customer Care's response
                    Hi, Thanks for getting in touch. We are sorry to inform you that we are unable to find your order details from the shared information. Request you to share the order ID in order to assist you further. Hope to hear from you soon.
                    Oct 17, 2019
                    Updated by Chaitanya4
                    My order ID is OD[protected]
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                      pradeepputhika
                      from Mumbai, Maharashtra
                      Oct 17, 2019
                      Resolved
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                      Resolved

                      Address: 530027

                      Dear team,
                      I have ordered realme xt on 2nd oct 2019 and same supposed to be delivered by oct 7 2019. The same was delivered on said date and its showing that this item got shipped through ekart logistics with courier details fmpp[protected] with dtd 2nd oct 2019.
                      On 5th i have received a call from delivery person for delivery but the same date i am not available so i requested for very next date same was accepted by courier person. After that i am doing regular followup with you people but no one has responded properly and i didn't get any resolution till 16th oct 2019.in between i am doing continuous followup with flipkart they are telling that by end of the day it will get delivered and disconnect the call. Finally on 16th oct 2019 i got a message stating that your order got cancelled thank you with flipkart. Now i want to know that without customer concern how can you cancel my order.
                      You team is telling that stock is not available so the order got cancelled but stock is available and same is available in your website.
                      Now my concern is without customer concern how can you cancel the order and at the time of purchasing i have opted emi now who will bear all these issues.
                      Now i want compensation from flipkart or else i will escalate the same to next level.
                      Nov 17, 2019
                      Complaint marked as Resolved 
                      Flipkart customer support has been notified about the posted complaint.
                      Oct 17, 2019
                      Updated by pradeepputhika
                      Name:Puthika Pradeep Kumar
                      Contact:[protected]
                      Order Id:OD[protected]
                      Verified Support
                      Oct 17, 2019
                      Flipkart Customer Care's response
                      Hi Pradeep, Thanks for getting in touch. We are sorry to inform you that we are unable to find your order details from the shared information. Request you to share the order ID in order to assist you further. Hope to hear from you soon.
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                        kkaushal177
                        from Mumbai, Maharashtra
                        Oct 17, 2019
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                        Address: kashnagar sahrsa, Patna, Bihar, 852129

                        Hello sir we ordered a product from flipkkart they couldn't deliverd it.
                        When we complain their costumer care they misbehave with me and say they not delivered my product.
                        I am ordered that product on big billion day but today price will high & they say me to place a new order with a new price.
                        Then i request you please action on it and delivered my product on offer price.
                        My flipkart order id is od[protected].
                        Hello sir i don't want to return my money, i want same product on same price.
                        Please say seller they ship again with other courrior patner. Like ecom.
                        Please delivered it successfully and vary fast
                        Flipkart customer support has been notified about the posted complaint.
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                          Krishnaji Pande
                          from Mumbai, Maharashtra
                          Oct 17, 2019
                          Resolved
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                          Resolved

                          I have ordered laptop from flipkart on big billion sell it was showing its been delayed because of overwhelming response and will be delivered soon and i have been calling for customers care support but now i got message that seller has cancelled your order, i m not going to get it. Very dispositing service from flipkart. And customer support saying it's was flipkart mistake, they don't have any solution regarding it.
                          Jan 27, 2020
                          Complaint marked as Resolved 
                          Flipkart customer support has been notified about the posted complaint.
                          Verified Support
                          Dec 27, 2019
                          Flipkart Customer Care's response
                          Hi, We are sorry to let you know that your order for the product 'Asus VivoBook S Series Core i5 8th Gen - (8 GB/1 TB HDD/256 GB SSD/Windows 10 Home) S430FA-EB026T Thin and Light Laptop' has been canceled by the seller due to unforeseen reasons. We request you to place a fresh order. However, the seller has completed the refund on 17 Oct 19 and it should be reflecting in your account by now. Your kind understanding is appreciated.
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                            Pawan Isam Pinkey
                            from Mumbai, Maharashtra
                            Oct 17, 2019
                            Resolved
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                            Resolved

                            I ordered 2bras red and black combo of approx 150/- with delivery charges 204 /- suddenly it was showing other 3 combo bras of 250/- with delivery charges approx 300/-. Why this is happnd? I have proof of what i ordered and later what they have shown. Is it their wish change the product. Iam not worried about money but why they changed product as per their wish. And in 2017 i purchased mobile moto e3 in flipkart that i also worst piece it used hang from 1st day onwords. I need answer why they changed my order?.
                            Nov 18, 2019
                            Complaint marked as Resolved 
                            Flipkart customer support has been notified about the posted complaint.
                            Oct 17, 2019
                            Updated by Pawan Isam Pinkey
                            How to delete a complaint
                            Oct 17, 2019
                            Updated by Pawan Isam Pinkey
                            I want delete it
                            Verified Support
                            Oct 18, 2019
                            Flipkart Customer Care's response
                            Hi,
                            Thanks for getting in touch.
                            We are sorry to inform you that we are unable to find your account/order details. Request you to share us the order details or get in touch with our customer support number[protected].
                            You can also check your order status here: http://fkrt.it/bqWLi~NN
                            Hope to hear from you soon. However, you cannot delete this post.
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                              S
                              Shrey Menghwani
                              from Pune, Maharashtra
                              Oct 17, 2019
                              Resolved
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                              Resolved

                              I ordered a laptop order no (Od[protected]. I have not received it till today. First i got the message on 14 oct 2019 that your delivery has been delayed by 3 days, now when i complained i got a msg from call center executive that it has been shifted to 21oct 2019. It's been more then 10 days the product is in pune but is not delivered to me and i have formatted my old laptop for exchange offer and it's really hectic for me to work without a laptop.

                              Plz look into the matter and solve it.

                              Regards
                              Shrey menghwani
                              [protected]
                              Nov 19, 2019
                              Complaint marked as Resolved 
                              Flipkart customer support has been notified about the posted complaint.
                              Verified Support
                              Oct 17, 2019
                              Flipkart Customer Care's response
                              We will revert on it.
                              Verified Support
                              Dec 27, 2019
                              Flipkart Customer Care's response
                              Hi, We are sorry to let you know that your order for the product 'Asus VivoBook S Series Core i5 8th Gen - (8 GB/1 TB HDD/256 GB SSD/Windows 10 Home) S430FA-EB026T Thin and Light Laptop' has been canceled by the seller due to unforeseen reasons. We request you to place a fresh order. However, the seller has completed the refund on 17 Oct 19 and it should be reflecting in your account by now. Your kind understanding is appreciated.
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                                S
                                Sushant Buwaji
                                from Mumbai, Maharashtra
                                Oct 17, 2019
                                Resolved
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                                Resolved

                                Address: 403722

                                I ordered vivo z1x mobile with exchange nokia 6.1 through flipkart on 04 october 2019, order id od[protected]. When delivery time my exchange product rejected because of one normal scratch on mobile edge and attempted to delivery twice. I already informed to customer service but they still not solved my issue. I want that order same delivery address. Please do the needful and reply me soon...
                                Nov 19, 2019
                                Complaint marked as Resolved 
                                Flipkart customer support has been notified about the posted complaint.
                                Verified Support
                                Oct 18, 2019
                                Flipkart Customer Care's response
                                Hi,
                                We are sorry for the trouble caused
                                We are glad to inform you about your return request of the product has been approved by the seller and the refund has been completed on 16 Oct 19 and this should have been credited in your bank account by now. If you do not see the refund in your account by this time, please check the previous statement of your bank account before reaching out to the bank. You may contact your bank’s customer care using the number mentioned on the back of your card with the reference number in case you need further assistance. If they are unable to help, you may raise a dispute with the bank's grievance department cell.
                                Verified Support
                                Oct 18, 2019
                                Flipkart Customer Care's response
                                Hi,
                                We are sorry for the trouble caused
                                We are glad to inform you about your return request of the product has been approved by the seller and the refund has been completed on 16 Oct 19 and it will be reflected in your bank account on
                                24 Oct 19. Hence, we are closing this complaint from our end.
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                                  D
                                  Debaprasad de Sarkar
                                  from Kolkata, West Bengal
                                  Oct 17, 2019
                                  Resolved
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                                  Resolved

                                  It is very much unfortunate that after paying the full amount on 02/10/2019 the goods delivered after 14 days and as per the e-cart people it has rust, they claim extra money, where i shall keep my old fridge? There is space problems in my small flat. If my fridge is old but in complete working condition. It is first time i wanted to purchase electronic appliances through on line mode. I didn't know the company only allows new appliances exchange. Any way whats the next? Please inform me.

                                  Debaprasad dey sarkar
                                  Nov 23, 2019
                                  Complaint marked as Resolved 
                                  Flipkart customer support has been notified about the posted complaint.
                                  Verified Support
                                  Oct 17, 2019
                                  Flipkart Customer Care's response
                                  We will revert on it.
                                  Verified Support
                                  Dec 27, 2019
                                  Flipkart Customer Care's response
                                  Hi, We’re writing to you about your recent order OD[protected] for 'Whirlpool 292 L Frost Free Double Door 3 Star Refrigerator' under an exchange offer. We understand that the Wishmaster was unable to complete the pick up of the exchange product. We're sorry to let you know that your exchange product has been canceled as the exchange product did not meet the exchange related guidelines listed on the product page. Not to worry, you can place a new order using the exchange offer with another exchange product. Alternatively, you can also buy the product without availing the exchange offer.
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                                    A
                                    Amala Mini
                                    from Delhi, Delhi
                                    Oct 16, 2019
                                    Resolved
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                                    Resolved

                                    I am not able to play Flipkart Games via Flipkart app. When I try to enter, it shows that "Something's wrong here We encourage fair play in line with our terms and conditions". This is too much frustrating. I had tried all possible ways to overcome it by uninstalling and reinstalling the app. But no use, the result is the same.
                                    Here I am attaching the screen shot of the same. Kindly take necessary steps to resolve the problem as soon as possible and let me access the game zone.
                                    Nov 20, 2019
                                    Complaint marked as Resolved 
                                    Flipkart customer support has been notified about the posted complaint.
                                    Verified Support
                                    Oct 18, 2019
                                    Flipkart Customer Care's response
                                    Hi,
                                    We are sorry to inform you that Sellers and Flipkart reserve the right to disqualify you from the benefits of this Contest if any fraudulent activity is identified as being carried out for the purpose of availing the benefits under this Contest.
                                    Verified Support
                                    Dec 27, 2019
                                    Flipkart Customer Care's response
                                    Hi,
                                    We are sorry to inform you that Sellers and Flipkart reserve the right to disqualify you from the benefits of this Contest if any fraudulent activity is identified as being carried out for the purpose of availing the benefits under this Contest.
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                                      S
                                      Saurabhgolu
                                      from Hajipur, Punjab
                                      Oct 16, 2019
                                      Resolved
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                                      Resolved

                                      Address: Baddi

                                      I am a regular customer of flipkart but this time I am very disappointed from flipkart for rejecting my exchange offer for minor issues. I lost my all data from my previous phone for exchange I format my phone in hurry for recieving my a50s and then they rejected my exchange offer. Please do needful really very disappointed. I bought my Samsung galaxy as 32000 and now it's sold in rupees 29000 I exchange it in 7800 rupees in 80% lesser rate. And filpkart delivery boy reject my exchange. How cheap is this? And I want believe. Me and my 7 to 8 friends are regular customer of flippant. I told them all of this happen to me even they can't believe flippant is doing this reallu
                                      Nov 26, 2019
                                      Complaint marked as Resolved 
                                      Flipkart customer support has been notified about the posted complaint.
                                      Verified Support
                                      Oct 18, 2019
                                      Flipkart Customer Care's response
                                      We will revert on it.
                                      Verified Support
                                      Dec 27, 2019
                                      Flipkart Customer Care's response
                                      Hi, We are sorry to let you know that your order for the product 'Samsung Galaxy A50s (Prism Crush Black, 128 GB)' has been canceled by the seller due to unforeseen reasons. Your kind understanding is appreciated
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