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Flipkart Complaints & Reviews

2.8
Updated: Dec 26, 2025
Complaints 47154
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A
Ankit Khanke
from Pune, Maharashtra
Jul 7, 2019
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Address: 411057

I'm a Flipkart plus member and has been shopping with Flipkart around long time now. On Saturday i have ordered a GoPro 7 (Without mount) and canceled it right away(within an hour), since i got another GoPro 7 (with mount, which i ordered and didn't cancel). I have attached images for my cancel mail.

Now today, i received a product in the morning (around 10am), and i opened it. I found that the product had mount missing. I immediately raised the concern with the flipkart support and they assured me with the actions. They also communicated that i may receive the mount as a different item within the same day.

Around 4-5pm i received another product and thought that this is the mount and accepted the product. When i opened the package, i found one more GoPro within. I immediately called and repeated my ordeal to Flipkart Support (IN[protected]xx). I have not opened the package and the images has been attached for the same.

I humbly request you to please accept the return(at least one GoPro that i had canceled) since these are the hard earned money with which i have purchased the GoPro. I assure you that the packing and all the entities remains the same, the way i received it.

Also, i have noted that i'm unable to login to my Flipkart Account. I would request you to grant me access to login into it. The incident raised for the same is : IN[protected]xx
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    A
    Amrita Chakraborty Ganguly
    from Mumbai, Maharashtra
    Jul 7, 2019
    Resolved
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    Resolved

    I given order in flipkar 02 july 19. Product must be deliver by 4 th july. But product not deliver 4 th july they inform me ita deliver by 5 th july. But 5 th july also not deliver they don't inform me at all and last 3 day i repetedly call customer caer for delivery urgent basis but don't help me at all. Today they told me 6 th july its come andheri hub at 8.30 am. And my delivery addres also in andheri but they don't delivery still i told them repetedly its urgent.
    Product name: cherry crumbel full sleve jacket boys & girl.
    Order id:od[protected]
    Plz take action
    Aug 10, 2019
    Complaint marked as Resolved 
    Flipkart customer support has been notified about the posted complaint.
    Verified Support
    Jul 10, 2019
    Flipkart Customer Care's response
    Hi Amrita,
    We're writing in continuation of your last contact to know the status of your order with order id OD[protected].
    While we were tracking your order to make sure that it reaches you on time, there was an unexpected delay in having your order delivered. However, the product was delivered to you on 08 July by the courier service provider. Thanks for being patient while we worked with the seller and courier service provider to ensure that the order is delivered to you. Hence, we are closing this complaint from our end.
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      N
      Nafia noushad
      from Chennai, Tamil Nadu
      Jul 7, 2019
      Resolved
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      Resolved

      I had ordered an huda beauty rose gold edition eyeshadow pallette from flipkart and not only was I given the wrong product (nude pallette eyeshadow pallette by huda beauty) it had fungal growth all over it. When I called the customer service they said I could refund and said it was my only option and I agreed. I gave the details required for the transfer of money but they said that there was some problem occurring during the transaction and told me to call after two hours. Ever since then when I call them I am given the response "executives are busy right now". Please I hope I am helped with my issue or I will have no choice but to take legal actions.
      Aug 16, 2019
      Complaint marked as Resolved 
      Flipkart customer support has been notified about the posted complaint.
      Verified Support
      Jul 08, 2019
      Flipkart Customer Care's response
      We will revert on it.
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        A
        AMEY DEORE
        from Pune, Maharashtra
        Jul 7, 2019
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        Address: 411004

        My order no is - OD[protected]

        Basically it is been more than 40 hours MY TV has been delivered but the status is not updated by Flipkart's logistics department intentionally. Unless they update the status, the installation will not happen.

        I called up customer care many times, but they did not reply me positively. Infact, they were absolutely now aware that the TV has been delivered already.

        They just kept saying that I will have to wait wait and wait. I am not happy with the promises made by Flipkart on the dates of delivery and installation.

        I hope someone will take up my complaint and resolve the issue at earliest.

        Thank you.
        Flipkart customer support has been notified about the posted complaint.
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          S
          Sneha Mazumder
          from Bengaluru, Karnataka
          Jul 7, 2019
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          Address: 83 1A Byrappa Layout Whitefield Behind Reliance Fresh, Bangalore, Karnataka, 560066

          I had received a "SD Enterprises Analog 30 cm X 35 cm Wall Clock (Black, Without Glass)", order ID:OD[protected] on Sat, Feb 23rd '19.The hour needle of the clock is sagging and I want the issue to be fixed.Please find the screenshot of the product as below and take immediate actions.
          +1 photos
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            A
            AjayThakur076
            from Rania, Haryana
            Jul 7, 2019
            Resolved
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            Resolved

            account disabled from flipkart end

            Flipcart has disabled and deactivated my account and i am not able to login to my account. They just sent me a mail regarding deactivate information. Customer care is not supporting. Need to return one order. Can't return untill my account is logged in.
            In that case it will be loss for me. I have already called to flipcart customer care multiple times but they are just passing the time....
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            D
            dipesh.sharma
            from Delhi, Delhi
            Jul 7, 2019
            Resolved
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            Resolved

            Address: New Delhi, Delhi, 110005

            I bought poco f1 worth 18k from flipkart and i feel there is something wrong in mobile i request for return, i got calls from service center 5 times and they just have repeated same thing pls follow process which they are telling, i have formatted my mobile 2 times, know iam not getting in in 7 days i have formatted mobile twice then what will happen in future,
            Complaint in phone
            1. Extra heating
            2. Speaker is not working
            3. Apps are hanging
            4. Display colour changing

            [protected]
            Aug 18, 2019
            Complaint marked as Resolved 
            Flipkart customer support has been notified about the posted complaint.
            Verified Support
            Jul 08, 2019
            Flipkart Customer Care's response
            We will revert on it.
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              K
              Kaustav Mallik
              from Hyderabad, Telangana
              Jul 7, 2019
              Resolved
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              Resolved

              Address: Rangareddy, Andhra Pradesh, 500018

              #flipkart i dont know what you are upto
              Anything that is ordered u guys cannot deliver in given time
              Amd when called you guys only tell wait for 24 hrs
              I have been waiting gor tge product for 6 days now
              Still i have not recieved it
              # service day by day... People should stop using flipkart and the worst thing is that they have taken us for granted and the executive are worst nor they can give any information niether they can speak properly.. Shame on #flipkart
              They just harras customer
              They just tell i[censored] dont get the product keep calling us
              Is this a way to deal customer they failed 2 dates and still telling the same thing
              Aug 22, 2019
              Complaint marked as Resolved 
              Flipkart customer support has been notified about the posted complaint.
              Verified Support
              Jul 08, 2019
              Flipkart Customer Care's response
              Hi,
              Thanks for getting in touch.
              We regret to inform you that we are unable to find your account details. Request you to share the order details or get in touch with our customer support number[protected].
              You can also check your order status here: http://fkrt.it/bqWLi~NN
              Hope to hear from you soon.
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                N
                Nandu kamankar
                from Mumbai, Maharashtra
                Jul 6, 2019
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                Address: ghar no-547,,near ganpati mandir,Pimplas,421311, Thane, Maharashtra, 421311

                I have ordered the samsung guru mobile on 3rd of july. The promise delivery date was 4th of july. And upto now the product has not been delivered. I have done the payment by online transaction. Plz help me out from this... I have called the ecart services and the told me that your products shall be delivered by 5th or 6th of july but it's 6th of july and product has not yet delivered...
                Flipkart customer support has been notified about the posted complaint.
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                  S
                  Shrutikanyal
                  from Mumbai, Maharashtra
                  Jul 6, 2019
                  Resolved
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                  Resolved

                  Yesterday morning I received an email that one order has been placed using my flipkart account at around 3:38am previous night. I had not placed any order. It was a cod order. However as soon I observed this, I immediately cancelled the order. I noticed that there were various weired things added to my cart which I never did. I immediately changed my password.

                  Today evening I again received a mail having otp to reset the password. It was someone else who was trying to log into my account.

                  This is wrong and not safe. I think some internal flipkart staff is involved in this
                  +2 photos
                  Aug 8, 2019
                  Complaint marked as Resolved 
                  Flipkart customer support has been notified about the posted complaint.
                  Verified Support
                  Jul 08, 2019
                  Flipkart Customer Care's response
                  We will revert on it.
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                    Adi manikantareddy
                    Jul 6, 2019
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                    Address: Gems medical collage ragolu, Srikakulam, Andhra Pradesh, 532484

                    Explain my reason, i am ordered macbookair on 8-4-19 but i got another product ipad so icall ur team and says, sir i got another product what i do? Ur agents says sorry for inconvience this complaint is fotward to my backend team says .On next day ur team call to me ask what the reason i tell total incidence ok . Ur team arrange the replacement ok I appreciated. in this delivery time i observe the that product tampering so i did not taken the product, i call ur team and explain the reason .ur team tells sorry sir. italk to seller and arrange to another, isaid ok, but anotherproduct delivery date was 12-5-19 but again i got another product apple ipods, i call ur team and says this reason ur team again says, this complaint forward to my backend team said wait for 24-72 hours i wait and wait but did not call to me any one, so again call to customer service again another agent says sorry sir this type of incidence u caused. Iraised the complaint wait for 2days . But i raised the complaint with in 4 hours call comes from ur backend team but says the seller was unable to fulflied ur return request says .on that day my account also blocked i call ur team again sir what sir my account also blocked what i do, i asks .but ur agents says i cant do anything for you because ur account was block list request wait this complaint was forwared... to my team wait some time definitely solved ur problem.. on that day onwards i call daily ur team but says icant any thing request to wait, says i messages to to ur Twitter and instagram and messenger also but solved .after 35 days completed one message comes and call to me and says ur flipkart pay later balance was due so please pay sir says that agent. Ok i explain this reason . Ur please give some I definitely works on this incidence with in 24 hours my account was open i very happy and i pay flipkart pay later balance also . On that day only icall to ur team and says open sir my account was open now what i do ask. And explain the total incidence .. again ur agent put return request but one message was comes anable to fulfiled ur retuns requestvwithin 24 blocks my account also blocked again again what i do i proper resolution . I think understand my problem if dont understand means call to me i explain to proper way actually i am telugu i explain in small small english
                    Flipkart customer support has been notified about the posted complaint.
                    Verified Support
                    Jul 08, 2019
                    Flipkart Customer Care's response
                    Hi Adi,
                    We'd like to let you know that your recent return request has been cancelled as our systems have detected an unusually high number of returns in your purchase history. This would also mean that you will no longer be able to login to your Flipkart account.
                    Jul 08, 2019
                    Updated by Adi manikantareddy
                    I want in your site how many returns has been their... i want details
                    Jul 12, 2019
                    Updated by Adi manikantareddy
                    I want update from ur side ? What aue doing? Are contact me telugu
                    Jul 24, 2019
                    Updated by Adi manikantareddy
                    Hello flipkart team give the reply...simply quiet on my complaint... no telugu customercare support also..
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                      I
                      ipii rakesh
                      from Mumbai, Maharashtra
                      Jul 6, 2019
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                      Flipkart mail me I resell that products bt no I am using only for my personal and family perpose And now flipkart blocked my account saying that i am reselling products. Without inquiry, how can they block my account. Please take necessary action on them iam one Flipkart plus member ship and they can't do anything without proper enquiry so I am saying that unblock my account and I have 490+ super coins thay easyle block my account please take action on them I have all products thay can ask any product information I can tell this so that can't block my account.flipkart email id is [protected]@gmail.com and phone number is [protected]
                      +1 photos
                      Flipkart customer support has been notified about the posted complaint.
                      Jul 08, 2019
                      Updated by ipii rakesh
                      Flipkart didn't call me till now
                      Verified Support
                      Jul 08, 2019
                      Flipkart Customer Care's response
                      Hi Ipii,
                      We'd like to let you know that our systems have observed a trend in your purchase history that suggests that the items you've purchased are usually not intended for personal use. This would also mean that you will no longer be able to login to your Flipkart account.
                      Jul 08, 2019
                      Updated by ipii rakesh
                      Hello I have full avidence to show unblock my account also iam a plus member and I have 514 super coins i use my personal use and family perpose why you are block my account
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                        K
                        Karan Katheria
                        from Gonda, Uttar Pradesh
                        Jul 6, 2019
                        Resolved
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                        Resolved

                        Address: Murhas Kanhaiya bewer road Farrukhabad, Farrukhabad, Uttar Pradesh

                        I searched the juarez guitar natural colour but just down of thumb nail shown me not deliverable only this product? Why?
                        All of products are clear and right
                        But only the seller omni tech retail are shown not deliverable on district farrukhabad code 209625. Up
                        Please please very important of my life juarez guitar please deliver this guitar on farrukhabad uttar pradesh
                        +1 photos
                        Aug 8, 2019
                        Complaint marked as Resolved 
                        Flipkart customer support has been notified about the posted complaint.
                        Verified Support
                        Jul 08, 2019
                        Flipkart Customer Care's response
                        Hi Karan,
                        Thanks for getting in touch.
                        We regret to inform you that we are unable to find your account details. Request you to share the order details or register email mail ID or contact no. in order to assist you further.
                        Hope to hear from you soon.
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                          V
                          Vishu123@123
                          from Delhi, Delhi
                          Jul 6, 2019
                          Resolved
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                          Resolved

                          I got refurbished product from flipkart. And i returned it. Now it's two weeks after return and emi has been deduct from my account. But flipkart is not giving any solution. Immediate recovery of money is needed.. The total amount of handset is 13990 with some extra charges.in first emi 2441 rs has been deduct bt the bank. Try to resolve my issue as soon as possible.
                          Aug 12, 2019
                          Complaint marked as Resolved 
                          Flipkart customer support has been notified about the posted complaint.
                          Verified Support
                          Jul 10, 2019
                          Flipkart Customer Care's response
                          We will revert on it.
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                            J
                            Jagadeesan Ramalingam
                            from Chennai, Tamil Nadu
                            Jul 6, 2019
                            Resolved
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                            Resolved

                            Address: 641654

                            Hai, i am jagadeesan r my mobile number is [protected] and mail id also [protected]@gmail.com

                            I ordered oppo mobile for flipkart in few days before. Product was delivered next day but the same time flipkart blocked my account. Then he blocked my wallet money ₹2700 also without inquiry, how can they block my account. Please take necessary action on them. How can they insult me. Please check this. Thank you
                            Aug 13, 2019
                            Complaint marked as Resolved 
                            Flipkart customer support has been notified about the posted complaint.
                            Verified Support
                            Jul 10, 2019
                            Flipkart Customer Care's response
                            We will revert on it.
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                              A
                              aasrith
                              from Visakhapatnam, Andhra Pradesh
                              Jul 6, 2019
                              Resolved
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                              Resolved

                              Address: d.no.22-76-4, challakonda vari street, visakhapatnam 530001, 530001

                              My friend purchased one asus x147thu mobile in flipkart vide invoice no., od[protected], dt.27-2-19. The billing address given is at p. M. Palem, madhurawada and the price of the mobile is rs.4, 999/-. The hsn no., given on the invoice is 85171290 [protected]. On 04-07-19, while i am going to the office suddenly the mobile was dropped and display got damaged. Please make it repair my handset as it was in warranty.
                              Aug 17, 2019
                              Complaint marked as Resolved 
                              Flipkart customer support has been notified about the posted complaint.
                              Verified Support
                              Jul 08, 2019
                              Flipkart Customer Care's response
                              Hi Malik, We're sorry to hear that you're facing issues with your Asus ZenFone Lite L1 (Black, 16 GB).
                              We'd like let you know that Kindly contact the Jeeves service provider on[protected] for claiming the complete one-year mobile protection along with the policy ID which has been sent to the registered email ID on the date of product delivery. Your kind understanding is appreciated.
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                                V
                                Vishnujain
                                from Mumbai, Maharashtra
                                Jul 6, 2019
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                                Address: Raypur mod dokan patan sikar, 332718

                                R sir mene 23 may ko flipkart se redmi note 7s mobile order kiya tha or uske badle me mujhe tashan ts-451 mobile mila me pichhle 29 may se flipkart par shikayat karte karte pareshan ho chuka hu or company kuchh bhi action nahi le rahi h mene mobile ka payment 10999 kar chuka hu
                                Sir please help me
                                Vishnu kumar c/o shri krishna stone cresher near raypur mod dokan pin 332718 phone no. [protected], [protected]
                                Flipkart customer support has been notified about the posted complaint.
                                Verified Support
                                Jul 08, 2019
                                Flipkart Customer Care's response
                                Hi Vishnu, Thanks for getting in touch. We regret to inform you that we are unable to find your order details. Request you to share us the order details or get in touch with our customer support number[protected].
                                Hope to hear from you soon.
                                Jul 08, 2019
                                Updated by Vishnujain
                                Sir mene order kiya tha 23 may 2019 ko order id sir OD[protected]
                                Jul 08, 2019
                                Updated by Vishnujain
                                Sir four time meri complent ko refuse kiya gaya h
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                                  R
                                  Rahul Eterno
                                  from Hyderabad, Telangana
                                  Jul 6, 2019
                                  Resolved
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                                  Resolved

                                  I have ordered fila carmen running shoes for men from flipkart order no: od[protected] for my office collegue as gift. I got the order on 18th june here my friend is having fitting issue and sole issue. As he didn't like the product we placed the return on that that day. From that day onwards the return is getting cancelling automatically at their mentioned pick up day. I spoke with customer service 10 times every time same thing happened. Till now 7 times return is got cancelled. Now they are saying that we are just mediators. Sorry for inconvinence and same drama wait for 8th july. I have a due date to pay the money for the product along with other products i purchaced from very flipkart. It's humiliating, stressful and worst experiance can't explain in words. Some of them are questioning like whats the problem and i have been giving explanations. Please provide me resolution from this. I am not going to speak any of the customer services anymore. I am raising the complaint and sharing my experiance to all so that no other should face the same issue. Thank you.
                                  +1 photos
                                  Aug 14, 2019
                                  Complaint marked as Resolved 
                                  Flipkart customer support has been notified about the posted complaint.
                                  Verified Support
                                  Jul 08, 2019
                                  Flipkart Customer Care's response
                                  We will revert on it.
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                                    G
                                    Giridhar Rajurkar
                                    from Pune, Maharashtra
                                    Jul 6, 2019
                                    Resolved
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                                    Resolved

                                    Address: Pune, Maharashtra, 410501

                                    Dear Sir / Madam,

                                    I am old customer of Flipkart, i have purcahsed Note 7s mobile via order ID OD[protected].but i have recived old and used mobile from seller.

                                    i have many time call to flipkart from mobile received to me for defective piece. But they are told that visit for MI Store.

                                    mainly problem in mobile of voice problem to talking on speaker . But your customer care executive not support to us about my product .

                                    So i am humbly requested to you please replace me a new mobile Model No MI 7S NOTE.

                                    Thanks & Regards
                                    Aug 16, 2019
                                    Complaint marked as Resolved 
                                    Flipkart customer support has been notified about the posted complaint.
                                    Jul 06, 2019
                                    Updated by Giridhar Rajurkar
                                    Dear Sir / Madam,

                                    I am old customer of Flipkart, i have purcahsed Note 7s mobile via order ID OD[protected].but i have recived old and used mobile from seller.

                                    i have many time call to flipkart from mobile received to me for defective piece. But they are told that visit for MI Store.

                                    mainly problem in mobile of voice problem to talking on speaker . But your customer care executive not support to us about my product .

                                    So i am humbly requested to you please replace me a new mobile Model No MI 7S NOTE.

                                    Thanks & Regards
                                    Verified Support
                                    Jul 08, 2019
                                    Flipkart Customer Care's response
                                    Hi Giridhar,
                                    We're sorry to hear that you're facing issues with your Redmi Note 7 (Onyx Black, 64 GB). Since the product was delivered to you on June 11, 2019, it has crossed the seller's 10 days replacement period. Due to this, the seller will not be able to fulfill your return request. However, the product is covered under the manufacturer's warranty, so you can get in touch with the brand authorized service center and they'll be able to help you out. Hope this helps.
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                                      I
                                      I. Rakesh
                                      from Mumbai, Maharashtra
                                      Jul 6, 2019
                                      Resolved
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                                      Resolved

                                      Flipkart mail me I resell that products bt no I am using only for my personal and family perpose And now flipkart blocked my account saying that i am reselling products. Without inquiry, how can they block my account. Please take necessary action on them iam one Flipkart plus member ship and they can't do anything without proper enquiry so I am saying that unblock my account and I have 490+ super coins thay easyle block my account please take action on them I have all products thay can ask any product information I can tell this so that can't block my account.
                                      +1 photos
                                      Jul 6, 2019
                                      Complaint marked as Resolved 
                                      1st unblock my Flipkart account my email id is [email protected]
                                      Flipkart customer support has been notified about the posted complaint.
                                      Jul 06, 2019
                                      Updated by I. Rakesh
                                      I have all products if you want I will capture a photo and I will sand it through mail id
                                      Verified Support
                                      Jul 08, 2019
                                      Flipkart Customer Care's response
                                      Hi Rakesh,
                                      We'd like to let you know that our systems have observed a trend in your purchase history that suggests that the items you've purchased are usually not intended for personal use. This would also mean that you will no longer be able to login to your Flipkart account.
                                      Jul 08, 2019
                                      Updated by I. Rakesh
                                      No iam use for my personal use and family perpose I have full avidence why you block my account
                                      Jul 08, 2019
                                      Updated by I. Rakesh
                                      Iam a plus member with I have 514 super coins i want all coins with my account
                                      Jul 11, 2019
                                      Updated by I. Rakesh
                                      Hello I am waiting for your call [protected]
                                      Jul 13, 2019
                                      Updated by I. Rakesh
                                      Hello iam waiting for your call
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