Flipkart Complaints & Reviews

I ordered a sony usb cable on 26 june 2019. On 29 june i got a message saying that the item was delivered, but the item was not yet delivered to the given address. I emailed the flipkart customer service they say they will look into the matter but nothing. It has been my third time it happened with me last i ordered a realme earphones they say the item was delivered but i didn't get it they just take advantage of the customer really dissatisfied and angry with the flipkart experience flipkart uninstall. Kindly look into this matter

I have made an order of redmi note 7 pro. The amount deducted but i neither get any confirmation message and also order not showing in order section
Its such a shameful behaviour shown abd i m going to get this matter higher if not resolved. Customer care told me to wait 24 hours but its already over. Kindly credit my account with my money i[censored] are not in a mood of looting your customers.
I

My flipkart account is hacked.
My registered email id - [protected]@gmail.com
My registered mobile number - [protected]
I called the flipkart customer care representative but they are unable to solve my problem. They said enter your mobile no in login page of flipkart and then otp come, this created my new account.
They are saying issue was solved but i don't get my account till now. My account has 112 plus coins. Please help
Name - mohit srivastava
Proof of order history is attached

I created my flipkart account many years ago and the number i used back then was recently misplaced. I lost my phone 2 months ago and had to get a new phone and a new number. I wanted to update my flipkart number to the one i'm using right now but it is sending the otp to my new number and my old number and i do not have access to my old number. Please resolve this issue.

I have ordered for realme 3 on 10th may and flipkart delivered it by 11th may. After using some days i have faced some problem related to software and battery, so i raised a complain of replacement.
After lots of harassment they replaced it by 24th may and i received a damaged product. On that same day i requested for return but flipkart continuously rejected my return request without even a tech visit. I have complained several times but every time they ask 72 hours for resolution.in this way my 10 days return period was over and they firmly said that they can not refund my money. When i ask for the exact reason for my return cancellation they are unable to give the answer and ask to contact via mail. I have also mailed but they again failed to resolve my problem and at last they did not reply my email. I have attach the screenshot of conversation with flipkart person over email and my damaged product photo.
I want my money back as soon as possible because its almost a month but still the problem is not resolved.

Dear sir /mam

I am an old customer of flipkart, i am using flipkart from more than 5 years and i am a plus member of flipkart also.

Some things done wrong with me. My ordered product is canceled without any discussion with me and also my flipkart account that i am using from the past 5 years with lot's of shopping is done is deactivated by flipkart.

Cancellation of product and deactivation is done yesterday.

This is a very wrong behavior of flipkart. How such behavior is done to 5 years old customer?

I request you to please reactivate my flipkart account and also write my complaint about such bad behavior.

I try to send mail. But mail is not delivered.

My flipkart email address is npgupta.[protected]@gmail.com

Hope, my issue will solve by someone trustful customer care executive. I do not faith in all executive. Someone has done wrong with me.

Thank you
Npg

Hi team,
I have ordered nokia 6.1 mobiles (2mobiles) on 28 may got delivered on 31 may. Both mobiles sealed was open contacted customercare they placed a replace order and got replaced on 2 and 4 june. But both mobiles are over heating request raise for help 4 to 5 times, they said to do some setup, but issue not resolved. After several calls technician visited, who confirmed mobiles are heating 44% but he said if mobiles heated more than 50% then only they will accept. I have contacted flipkart again and explain the issue, they confirmed products will be taken back and amount will refund. Every seventh day i’m contacted customercare same response it will get pickup with in 7 days after so many calls. Now they are saying visit nokia customercare for issue, such an worst response and flipkart selling refurbished products as new products. Pls look into. My details saleem [protected]

I ordered a printer with order no.[protected] which was prepaid via phonepe. Which was supposed to be delivered on 02 july 2019 even after shipping the order but then suddenly my order is cancelled without any notification i didnt received any sms regarding canceling the order. I called the customer care and they say we will look into the action and the order was cancelled by the seller due to shortage of product but still it shows in stock on website. We dont no the seller to complaint to him its your duty. Is this your service. Even after the shipping of the dreder how can you cancel the order.
I look forward to resolve my problem as immediately

Hi i have joined flipkart affiliate a year ago, my account is fully
Verified, and also eft thresold is reached, but from last 2-3 months
No payment is given by team, i worked hard to promote, i have emailed
About 100 times, every time got replied that payment will be released
In this month, but no payment given months after month, i am giving up
My hope, kindly process the payment dont just reply with payment will
Be done on this month as i already get same reply 100 times, kindly tell me will i get my payment or not

My registered email id - [protected]@gmail.com

Don’t buy flipkart air cooler, omnitech retail is fraud retailing
“flipkart smartbuy alpine tower air cooler” is not cooling.
Don't buy from this seller omnitech retail they are not giving refund or replacement and flipkart is also helping them. Omnitech retail is fraud.
I made return or replace request next day but flipkart team say “our technician visit your home and check product issue” next day (Jeeves) technician come to my home but not checking what issue in this product technician say “your product is perfect” but actually not solving any issue. Next day my return replacement request cancels by seller or flipkart. I contact flipkart team but they are saying “product is perfect and we cannot return or replace your product’ flipkart and omnitech retail both are fraud.

Consumer complaints logo
Menusubmit complaintsearch
Home iconhome
Question iconquestions
Faqfaq
Search
Search
Account
Messages
Notifications
Complaints
Sign out
© 2019 consumer complaints forum
If you have any constructive thoughts, creative ideas, or reasonable offers, please, contact us immediately via e-mail

Electronics & appliancesflipkart they're not taking my product backorder id[protected]
Flipkart.com — they're not taking my product backorder id[protected]

1 review
New delhi, new delhi district, delhi, india
Khansmarty on jun 28, 2019
Mark as resolved
Order id: id[protected]

I had recieved this product on 14th of june and due to quality issue poor quality make as well as used product delivered, i immediately raised the return request of the product which was then accepted by the seller and they had given me time of pick up which was 21st of jun, but on that day i. E on 21st of june pick was not completed and return request was cancelled from flipkart side or seller side i don't know.. And again i raised the issue so one of the flipkart executive assured me and raised the return request behalf of me and told me that ur return will b done on or before 28th of june.. And today is 28th of june and i can see that my request has been cancelled and nobody is assisting me properly... Please help me out sir.
Order
I am attaching all the conversation snaps which is done between me and flipkart executive regarding the issues with the email screenshots
Kindly find the video below... Conversation between me and flipkart team

Have got the phone call about the bumber prize to have the mahindra xuv500 or the prize cash amount of rs.1280000 from flipkart online shopping pvt ltd, but asked to pay the advance amount of rs.12000 for tax charges. It seems to be a fraud call.

So flipkart need to take necessary action to end this efraud happening behalf of their name.

Lenovo k9 mobile had paid twice but my refund money has not yet come. I am calling again and again but you officials are not giving any mean satisfaction answers. Your officials are not answering me satisfactory. How long will i return my money? They give time and again and again. I have become nervous and you give me time

I call over and over again and again, i've been so nervous when i call. So call me back

I have ordered mi note 7 pro nebula red with 4 gb ram and 64 gb internal memory. But received mi note 7s saphhaire blue with 3 gb ram and 32 gb internal memory. How the seller can deliver a complete wrong product. And even there is a arround 3000/- price difference between both the product. Please take some action.
I got the invoice with the product and on the email, both are different even invoice number is same. Please block this seller, other wise people will loose the trust on flipkart. Please see the attached files.

This was the message received from i'd : btflpkrt

Dear,,
Custome
(Congratulations) you are winner flipkart online marketing company home shopping you winr-1st prize (Maruti suzuki alto k10) prize amount rs: 4, 40, 148 details contact me sir
Suchna adhikari=} [protected]
Helpline number =} [protected]
Whatsapp number=} [protected]

Feels very sad to say what i experienced today. Was a true fan of flipkart since it's start and a loyal customer. I had availed for exchange of my old samsung s duos with poco f1 but the delivery ekart guy rejected my old handset saying it is damaged completely disappointed with the service of ekart. This would be my last experience with flipkart.
Would uninstall.
Thanks for all the support all these years.

I order in ikall k 9 mobile 25.05.2019 order id.
Od[protected]. This mobile is complaint in one month use. The battery saving is not working. And the display is complaint. Display have white scratches. It's bad to use. Please do any thing sir. It's poor thing. The display is not used. The phone is very hang. Totally this phone is totally complaint. Please exchange the phone please i beg u.

When i login my account on flipkart then it will show an error 'login unsuccessful' (On pc) and 'login in successful please retry in a minute' (On app).
Please resolve my issue as soon as possible and also tell me the reason, why my account not logged on flipkart?

My login details are as follow:

Name: aditya raj
Phone: [protected]
Email: [protected]@gmail.com

Received ac vide order od[protected] and payment done on 22.06.2029.
Instead of messages from flipkart, your service provider like jeeves consumer services, micromax and even several times discussion at help centre [protected] i received only promises, commitment.
Every one discussed only about installation charges of rs.1599 to keep in hand but no one is worried about installation of ac. Today is 8th day of receipt of ac but still waiting for installation.
1. Will ac be installed,
2. Is there any provision for penalty to flipkart or compensation for failure to fulfill commitment with the consumer.
3. Will i receive any justifiable answer. Please don't convey"sorry for delay / inconvenience"

Sugam chand rajwaniya

Sir,
I am a plus member of flipkart and also use the pay later option of flipkart. I bought more than 10000 rupees every month.
They blocked my flipkart account with the cause of maximum number of returns.
I complaint in social media then they unblock my account.
Now again they blocked my account.
They are doing their work against their terms and conditions.
Please do something sir.
They didn't give me any valid reason for blocking.
They are doing very bad things with their customers.
This account is valuable to me but they blocked my account.
What kind of blander is it?
Please report it to flipkart and do something as soon as possible sir.
I request you sir.