Flipkart Complaints & Reviews

I have bought whirlpool 240 l frost free triple door refrigerator order no-od[protected] on 29th june 2019, thereafter i had received delivery time of 1st july 2019 and on day 1st itself i am escalating to flipkart call centers on daily basis till now, there is no one in flipkart who have the courtesy to call the customer and resolve the escalation, the call center personnel are bullship and ignorant each and everytime they are providing false information.

This just can't be the way of behaving a ecommerce organization, you are just fooling to indian customers, no norms, no ethics are being followed up.

Till date flipkart has not delivered my order and if i dont get the order withing next 48 hours you will have to face legal allegations.

Regards,

Subhash kakade

I have an account in flipkart with number [protected]. From the last few days i m unable to update my password. I tried to contact the customer but it was always busy. & even the [protected]@flipkart.com does nt exist. I tried every way to reach out to flipkart. Neither the customer care no. Nor the email id of flipkart is not responding anything. I m really fed up with this. I complained about my problem and also attached screenshot in my previous complaint but no action was taken. I m unable to open my account and retrieve invoice even if i require it for guarantee purpose.
Kindly resolve my problem as soon as possible as guarantee of some of my orders will be expired soon.

Sbipg qt[protected]fkpayments mumbai — this is a transaction number showing in my bank account which having debited rs.1249/- on[protected] from my account without my knowledge. Please resolve from this fraud star. No. Reference number is showing in my account statement. I wonder how it has happened without my knowledge.

Can you kindly let me know that for which product rs.1249/- has been debited from my account. Please help

I cannot play game in flipkart gamezone. Whenever i play game in flipkart gamezone it starts to show a error message that 'we encourage fair play in line with our terms and conditions'. I started to get this error message after assessing the game zone with different accounts from same phone. I thought the problem will be fixed in one or two days but till date it shows the same error message.

Hi,
I have spoken to repairs xiomi a few time now, they don't even lift up my phn, one of the most rotten company I dealt with. and I also feel frightened to deal with you, your service was excellent. same day answer and inv given. but I feel I paid you so you too gotta help, these guys got no idea of customer service, absolutely pathetic.
On 12th June they lifted the phn, till date no response, all they say "we will get back to u in half hour." I will never ever buy xiomi again, most useless firm.It was just resetting activation button.and also they sms me to pay pay rs189, when I ask give link again no answer.
please assist.
R, Kanjee
Tax Invoice # F0YQG[protected]

Sirmy register number:[protected], name:shifan
My email;[protected]@gmail.com
I have ordered realme 3 4gb ram mobile through debit card payment, seller cancelled my order, please refund my amount rs10999.
Pos prch atm wdl seq no 533366
Atm id 70005346
This transaction refund amount not credited, please check your side, refund please, 21st may last date, still now my amount not credited my account, please contact my alternate number [protected]

Sir/mam,

I am not able to use my flipkart account from last 7 to 8 months, and the stated reason for blocking my flipkart account is that "i have used my account for the resale of products." how can you guys decide without verifying the details? Why should i resale the products of flipkart? I ordered multiple mobiles on flipkart because the flagship mobiles are coming on sale on flipkart only and everyone wants to buy the best product for itself and his family and also flipkart providing excellent discounts on mobiles, due to which i ordered mobile for myself, for my family members and even for my friends. If i know that there is a limit on placing an order, then i never place orders of my friends, flipkart blocked my account without any warning and not listening to anything. I even have all the invoices of products which bought from flipkart. From the last seven months, i am not able to make an order on flipkart. I request you to unblock my flipkart account kindly, so, i can start using the flipkart services again.

Regards,
Aman agarwal

I order motorola one vision dt[protected]
And expected date of delivery was[protected] but yet i have not received mobile
I have complain three time on customer care but no positive response was given
My order was not update location last update was[protected] i also not track my order where was this
So please see the consern and solve this as a soon as possible

Order ID - OD[protected]
I have paid twice for a single product.
At the time of purchasing I paid though phonePe but the delivery boy took cash at the time of delivery. I contacted the customer service and he said that it was their fault and assured me to credit the amount within 5 transaction days but till today no solution come out. Helpme

I had orederd a kurta and trouser set form flipkart of rs.746 and when the product is delivered that is totally different now i want to return that product but my account is blocked by flipkart and they are saying we cant do anything that is not fair for me they cant block my accout and they are doing due to any reason then flipkart have to take my return request regarding my order and take action against it...

Hi kranthi,
We're sorry to hear that the refund for mi a2 (Black, 64 gb) with order id
Od[protected] was delayed.
We'd like to let you know that we are working on getting this resolved and will get back to
You with an update within 2 hours.
We would like to thank you for your understanding.
Regards,
Chandrakala m
Flipkart customer support
Your query[protected]:12:47)
Hi team,
Could you please update me on the status of my refund?
Your query[protected]:53:56)
Hi team,
Can i have any updates on the below mentioned refund.
Your query[protected]:45:50)
Hi team,
It is very unfortunate and not fair of the communication you people are
Making. All the irresponsible promise and never provide resolution.
Your query[protected]:25:35)
7/5/2019 gmail - senior call back [incident: in[protected]]
https://mail.google.com/mail/u/1?ik=6bf09716e8&view=pt&search=all&permmsgid=msg-...⇄ 2/6
Hi team,
As communicated in previous email, i have not received the refund yet,
Please look into it and do the needful at the earliest.
Thanks & regards
Kranthi kumar pinninti
[protected]
Flipkart customer support[protected]:57:25)
Hi kranthi,
Kindly ignore previous mail,
Order id: od[protected]
Product: mi a2 (Black, 64 gb)
We wish to inform you that seller has initiated refund rs.9899.00/- on[protected] to your
Bank account and this amount will be credited by[protected].
We always strive to provide excellent service and hope that we were able to help you with
Your issue today. Please spare a few minutes to respond to the feedback survey which
Will be sent to you in some time and let us know how we did.
Hope this helps.
Regards,
Saddam kabir
Flipkart customer support

Hi kranthi,
Order id: od[protected]
Product: mi a2 (Black, 64 gb)
We wish to inform you that seller will initiate refund rs.9899.00/- in 24-48 hours from 23
Jun 19 and this amount will reflect in your bank account in 5 working days.
We always strive to provide excellent service and hope that we were able to help you with
Your issue today. Please spare a few minutes to respond to the feedback survey which
Will be sent to you in some time and let us know how we did.
Hope this helps.
Regards,
Chandrakala m
Flipkart customer support
Your query[protected]:33:43)
Hi team,
May i know the status of my refund?
7/5/2019 gmail - senior call back [incident: in[protected]]
https://mail.google.com/mail/u/1?ik=6bf09716e8&view=pt&search=all&permmsgid=msg-...⇄ 4/6
Flipkart customer support[protected]:44:35)
Hi kranthi,
We are writing to you about your order od[protected] for mi a2 (Black, 64
Gb).
We are sorry for the trouble caused to you.
The seller will process the refund of rs.9899/- towards your bank account within 24 hours
And the same will be credited within 5 business days from the date of initiation as per
Standard banking procedure.

We always strive to provide excellent service and hope that we were able to help you with
Your issue today. Please spare a few minutes to respond to the feedback survey which
Will be sent to you in some time and let us know how we did.
Hope this helps.
Regards,
Shaik mustaq
Flipkart customer support

Dear Sir/ Madam
I had Placed a Pre-Paid Order for Grocery's on[protected] as against subjected & was promised delivery by[protected] to dated the same has not been delivered.immediately resolve this issue In case I do not hear from you by the end of the day I would be forced to go the the Consumer Court for failure of delivery
Antonnete Gomes

I have ordered a mobile phone (Realme c2 blue color) from flipkart.com
Worth rs. Of 5999 on 21st of june 2019 and they canceled my order after the payment detection and this payment done by pnb debit card and mobile no is *[protected]* for booking.

And after some time, i got the message from flipkart.com saying that "your
The refund has been completed" then i called flipkart.com and the way they responded was shocking for me. They said they had done the refund to your bank. Kindly contact to the customer care of your issuing bank.
Flipkart.com is not going to loot your money. But actually, they did. I
Called to pnb bank customer care and they said they have not received any refund from merchant flipkart.com.

I again called flipkart.com and this time they did not even bother to resolve my issue. Instead of that every time they are saying that refund has been done from flipkart.com. Your bank is lying your money, kindly contact to your bank. When i say raise a ticket regarding my issue to your higher management and person name is *mr. Nikhil sharma. *and he said there is some gap in processing so, you need to wait for 24 hrs for refund.

But still, the amount is not refunded from my bank account and they did not give me the solution.

Kindly have a look and try to resolve my issue. I will be very thankful to
You. Below are a few more details:

Order no -
Refund transaction is no given by flipkart.com[protected]
My mobile no: [protected]
My name: ashu dhiman
Email id: [protected]@gmail.com

June 30th, i have bought asus max pro m1 mobile, it has a mobile auto power off problem. I have raised a return request, at the first they sent a technician to fix that issue. After within 3hrs same problem raised. Now i register a complaint about that issue and raising return request still now no response.

Worst customer support never seen before. I hate to buy products in flipkart.

As per the deliverd date given is 04/07/19
To my order. I have not yet received my order. So please make sure to deliver my order in time.

I have order an magic brass sterling braclet with price of 850rupees. The order
Is delayed. I want my order soon to be delivered by today.

If any further details about the adress u can please contact the number issued to you

When i was making payment there show error in the final transaction page and my money got deducted but payment is not successful. Again i have done another payment and this time payment is successful. But i haven't received the deducted amount for the first transaction where payment failed. The customer executive also have told to resolve this problem soon but didn't get any response from them also.

Each time i try to reset my password after selecting the forgot password option after putting in my mobile number, it do provides the otp - however whatever the password i type in it says : unable to update password. Please retry.
It also does not have an option to put in my email instead of my mobile number and send a password reset option. The first prompt that always comes in is for the mobile number and each time it fails.

Dear sir
I purchased a new mobile (Redmi note 7 pro) from flipkatt. After using 1 day i facing some issue in operiting mobile. Mobile is hanging and freezing... Randemly it's freezing when i typing msgs. Also some time it's hanging for 5-6 second. I also raised replacement request but in this process they make a technical person visit and he say that your mobile is ok if you want then you call install a new software from service center and after then u can use mobile... Now after 5 days i facing these issue on high level. I already conplained to flipkart customer care but they didn't revert about this. Flipkart harrising on the name of replacement. I need replacement of my mobile.
My details are below

Pratap singh shekhawat / sonu rathore
Mail id - [protected]@gmail.com
Mo - [protected]
Order id - order id - od[protected]

Hi sir,

[incident: in[protected]]

I tried to contact flipkart via mail but no one replying on my mail and no one providing solutions for my concern.
As discussed with flipkart customer care, according to them my flipkart
Account blocked, due to resaling product and i haven't buy any product for resale, till i buyed all products only for individual use only, last week i have added flipkart vouchers of rs 13999/- for buy new phone from flipkart, also i ordered for cell phone but unfortunately my order got cancelled by flipkart they saying that my account suspected for resaling products,

Why flipkart blocked my account?

Whats the reason for this?
I already dropped lots of mails but im getting only one reply from flipkart that account suspected by system due to this you no longer use flipkart.

Help me to resolve this asap

Regard's
Pravin goud

Hi sir i ordered poco f1 in flipkart i received a defective product and raised a replacement request and it's been completed
They give a replacement product but the problem is again i received defective product it's not detecting sim cards
And again i raised return request they are cancelling 2 times without any information

My flipkart registered mail is : [protected]@gmail.com

Thanks regards
Akhil
[protected]