Flipkart Complaints & Reviews

I brought a sansui washing machine thru flipkart, and it is stopped working. Now either sansui or flipkart are not providing service eventhough the product is under warranty. I try to contact the sansui with the details provided in flipkart website and those details are wrong, i can not reach out to sansui with those details. Again i contacted flipkart and they are saying, they are not responsible for the products sold thru their website.

I have booked a mobile phone (Nokia 5.1 plus) during the offer period (15/17/19 to 18/07/19) provided by flipkart in exchange of old phone. Though my old phone fulfills all the criteria mentioned in the respective site but the delivery boy refuse to take the phone in exchange and insist me to give the additional exchange amount to deliver the phone. Causes what he is showing that mobile phone back cover having some tiny scratches which are very minute and hard to see. Talking with the delivery boy i felt that if i give him a brand new phone (Unpacked condition) then only exchange is possible. It is very unpleasant/ worst experience to purchase any product from flipkart. Kindly don't cheat the customer in the name of exchange.

Hello,

I ordered whirlpool 340 ltr refrigerator from flip-kart on 5th july. I got a defective item. The seller was ready to refund the amount and 15 july was fixed for pickup the item, later on they changed the date to 17th july, today on 18th july 2019. After multiple reminder to flipkart there is no positive indication of pick of defective item.

Orderid: od[protected]

Amit
[protected]

This is to highlight issue i am facing against flipkart against id od[protected] i registerd complaint on the very next date of delivery of product that it is small & not fit & it was told to me that it will be picked up by 16th of july & now they blocked account & said that seller is not ready to take back as there were 2 orders that had size and fit issue. I don't understand why flipkart provide 1 month time to return & replace product as we can keep product only if its size fit & that we can check post delivery & flipkart returns money post qc so where is issue with returns due to size. Really fraud fooling customers.

My friend who is residing in kerala has ordered for a shirt from flipkart and has received his order. soon he got a call and WhatsApp message from a guy called Nitin Kumar Singh saying that he is a flipkart employee mentioning that he has won a prize Swift Dzair car or prize of 850000/- and TDS amount of 8600/- to be paid to A/c [protected] IFSC SBIN0006772.
Please see attached documents.

Flipkart has blocked my account [protected]@gmail.com and not reactivating and reason for deactivating is that your recent order (Od[protected] has been cancelled as our systems have detected an unusually high number of returns in your purchase history.

Order mentioned above is not cancelled nor i have made any returns but their system is giving wrong data and showing as cancelled. After repeated emails they blocked my userid on 13th jul 2019 which got unblocked on 14th jul then again blocked on 17th jul 2019. Fed up with irresponsible customer care with same copy paste responses. This is harassment from flipkart's irresponsible behaviour. Blocking my account leads to blocking of my purchase history and supercoins. I am a flipkart plus user.

Please do the needful to unblock my account.

Mi led smart tv 4a pro... My order number od[protected]..
I received my item on 8th july-2019.. But till now my tv installation not completed.. I called lot of times to flipkart executive they told me always installation on tomorrow.. They fixed installation date on 4 times but the process is totally failed... They are not assigning the consent person for installation.. Already my 10 days replacement policy also expired but till now i dont know inside my product position good or bad.. How can times i raised the complaints but why your executives are not supporting to customer service..

Thanks®ards
Prasad reddy
[protected]
Chprasad. [protected]@gmail.com

I ordered a palazo from flipkart, i received it today itself, i. E 17 th july 2019. Now i want to return it but the mrp tag was not there when i opened the packet. I requested for return. What if pick up boy refused to take it. What can i do now? How can we return the product, when the company is doing this bigger mistakes and then refuse to take it back. They do the mistakes and we pay for it....

Hi,

I have ordered google pixel 3 in the exchange offer where i need to give my google pixel phone as an exchange. Delivery guy came to delieverd my fone. And he tried to imei no. Through *#06# tht which provide the service no. Instead of imei no. (I dont know since i have not developed this phone) and i have shown him the imei no. Through settings. But the guy was so rude he was not ready to listen to me and denied to take my phone. Even he was not ready to even look at the imei no. Once which i was trying to show it through the settings. This is very highly unprofessional attitude. You could have given your delivery guy such sort of instruction. I have ordered my fone and i need it to be deliverd asap.

Congrats! You won 1st prize tata saafari in 9th anniversary day flipkart. This is valid for today for registration contact on:[protected] t&c #flipkart

Dear customer, congratulations! Your booking order is very lucky for luckydraw contest and you have won 1st prize tata safarl (Rs-12, 50, 000) i hope you have always shop with flipkart company for more details please contest helpline no-[protected] thanks for using our service

When i login my account on flipkart then it will show an error 'login unsuccessful' (On pc) and 'something went wrong' (On app).
Please resolve my issue as soon as possible and also tell me the reason, why my account not logged on flipkart?

My login details are as follow:

Name: siddhant johari
Phone: [protected]
Email: johari. [protected]@gmail.com

Hello, i am trying reaching flipkart people from past many days but they are not responding, i have purchased few items from mantra through pay later option but now i am not getting any link to pay the amount where flipkart is regularly increasing the amount and following up to pay the amount but no one is resolving the issue of how to pay that amount

This is a formal complaint regarding marq ac fkac153siainc which i bought on flipkart andw was delivered on 28.05.19 with order id as od[protected].

The ac after purchase was orking really good for the first 2-3 weeks then all of a sudden the cooling started rwducing gradually.

As just in 6 weeks if the ac can stop cooling immensely then it is a cheating or rather a fraud for the customer.

Thus, i would urge you to either immediately repair or provide me new ac at the earliest, otherwise i would have to file a formal complaint against both flipkart as well as marq for cheating and harassment.

The other details for the order are as follows:

Customer name - pratik gupta
Phone no. [protected]
Order id - od[protected]
Model no. Fkac153siainc
Date of order - 27.05.19

Thanks & regards
Pratik gupta

I have ordered a smartphone from with exchange of my old phone. It has no scratches or dents in the phone body rest of a minor scratch on it. The flipkart wishmaster have checked all phone according after then he found a minor scratch on bottom right corner of phone. It see it very closely the minor scratch on corner & they refused to submit the old phone. Normally it was never seen anybody this type of scratch on phone. Actually flipkart want the old phone without use like a new one against your new phone. There is little scratches are made sometimes and that is not a big issue. Flipkart kindly check and confirm the issue on priority.

Hello,

I ordered for a Asus 6Z (Black, 128 GB) on 1st july 19 on flipkart app, it was delivered to me on 5th july, however when I unboxed the handset it was completely dead. I understand it might be a software or hardware issue which flipkart or seller does not have a control on it.

Further on the same day i.e. Jul19 I requested for the replacement of the handset which got approved on 7th july, however till date I have not received the delivery even after following up with flipkart, raising escalation ticket for which the last date was 16th july. But no delivery yet.

It reflects in Ekart that it has been received in the main hub on 11th july19, but no movement till date and flipkart is also unable to provide a reason or a proper resolution on it.

Also the payment was done online for ₹35000 which has been converted to EMI. My 1st emi payment is on 2nd Aug19... So I am worried that I may be facing a financial hardship...

Please help me out...how to deal with this to get the delivery or refund as flipkart is extending its promise date on every followup made by me.

I ordered redmi k20 phone 3 times after the each cancellation on flipkart from alpha sale. I also take the gift card of 855 from the flipkart to get the entery of alphasale which ia held on date 17 july, 2019 but during sale i have ordered 3 times one by one and every time they cancel the order and blocked my amount and they told that i can back my money after 1 week so i m not able to use my money and also i m not geting the mobile also for wich i booked erlier and paid 855. They are playing with us and my money.
My three order id as per below.

Od[protected]
Od[protected]
Od[protected]

I have placed a grocery order on Flipkart. It was supposed to deliver on Monday. But it is rescheduled again and again. You must understand this is grocery order and no one can accept such Delay for groceries. Your customer care also promise me to deliver by today but it is failed. They are saying sorry only which doesn't mean. Please resolve this issue.otherwise I will go to consumer forum.

This complaint is regarding the pay later due to the Flipkart online shopping services.
I have already returned the two products 17-18 days ago, which I had bought along with other products from Flipkart on the Pay Later option.
My actual payment bill of pay later supposed to be Rs.1331 for the month of June 2019. And now I'm getting the texts and
e-mails saying the return was rejected, but the existent is that the person from the delivery office had taken those products.

Initially, the amount was indicating Rs. 2382 but now it has raised to Rs. 2582 including the delayed dues.
And also am unable to clear my pay later account bill, since it has been blocked.
I'm trying to contact them through call services, E-mail, and social media.
Whenever I try to call customer care from my Flipkart registered mobile number it won't connect, so I have to call them from another number. Also, they are repeatedly saying we will contact within 3 to 4 days.
Without resolving the problem, continuously receiving the texts and emails of legal actions.

I ordered a fossil watch .I got that watch but I did not satisfied with watch quality so I raise a request to return it .but when wishmaster came to take return .he said that I have not MRP tag . And he cancelled my pick-up
I requested many times but Flipkart did not solve my problem.
Please help me
I bought that watch by 7995 rupees and Flipkart is not helping me

I have purched a Redmi Mi phone & expected delivery 17-JUl-2019 but when i did not receive my product and call to customer care execuitive. They told to me your order has been misplaced it will be delivered in next 3 days. Such a worst service provided by flipkart. My registered Mb No is [protected]. Kindly check my order thorugh above number & delivered my mobile soon.

My order id is given below.

OD[protected]