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Flipkart Complaints & Reviews

2.8
Updated: Dec 15, 2025
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Flipkart reviews & complaints page 1217

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A
Akhil Kotnala
from Hyderabad, Telangana
Jul 5, 2019
Resolved
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Address: Hyderabad, Telangana, 500055

Hi sir i ordered poco f1 in flipkart i received a defective product and raised a replacement request and it's been completed
They give a replacement product but the problem is again i received defective product it's not detecting sim cards
And again i raised return request they are cancelling 2 times without any information

My flipkart registered mail is : [protected]@gmail.com

Thanks regards
Akhil
[protected]
+1 photos
Aug 14, 2019
Complaint marked as Resolved 
Flipkart customer support has been notified about the posted complaint.
Verified Support
Jul 08, 2019
Flipkart Customer Care's response
Hi Akhil, We're sorry to hear that you're facing issues with your "POCO F1 by Xiaomi (Steel Blue, 128 GB)".
We'd like to let you know that the technician has confirmed that the issue has been resolved in your device. Hence, the seller will not be able to accommodate the return request. However, if you are facing any issues with your product, kindly contact brand authorized service center so that they will help you out. Your kind understanding is appreciated.
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    D
    DivakarRagupathy
    from Chennai, Tamil Nadu
    Jul 4, 2019
    Resolved
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    Address: 600100

    Hi

    I have ordered a product in flipkart on 20th jun and paid through net banking. When the order deliver, the delivery boy asking for money since the parcel shows cod. Even after i showed the payment proof they denied and took the stuff back. Later they cancel the order without my knowledge. Now they are delaying refund by giving silly reasons

    I am really get upset of the way the cheat customer money
    Aug 4, 2019
    Complaint marked as Resolved 
    Refunded
    Flipkart customer support has been notified about the posted complaint.
    Verified Support
    Jul 05, 2019
    Flipkart Customer Care's response
    Hi Divakar, We are writing to you about Flipkart SmartBuy Apple MFi Certified Lightning Cable in your order id OD[protected]. The seller confirmed that a refund has been completed on 05 Jul 19 and would be reflecting on your account by 09 Jul 19. Hope this helps!
    Jul 05, 2019
    Updated by DivakarRagupathy
    Yes refund initiated thanks. Please improve your system infrastructure and refund process
    Yes thanks. Refund initiated. But please improve the system infrastructure and refund process
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      S
      shivamb125
      from Mumbai, Maharashtra
      Jul 4, 2019
      Resolved
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      Resolved

      Address: 560016

      My affiliate fee reached rs. 3, 167/- and i selected gift-voucher as payment mode.
      On jan 2019 affiliate fee was 2, 849.7
      In april it reached rs 3, 167

      In both cases, i should get gift vouched but it not given. I re-uploaded documents in april 2019 since i did name update in pan card, and from more than two months under my account section, it is showing the below message.
      "the documents submitted are under process. It will take 10-12 days for verification to be completed."

      I sent many requests regarding via contact us and many emails to [protected]@flipkart.com but did not get any response.

      My flipkart affiliate tracking id is: shivanand12

      Flipkart is providing any support and not even there is a number to contact them. The situation is hopeless and helpless. Kindly take the necessary actions against them. We have worked very hard and now we are not getting our hard-earned money.
      Aug 6, 2019
      Complaint marked as Resolved 
      Flipkart customer support has been notified about the posted complaint.
      Verified Support
      Jul 05, 2019
      Flipkart Customer Care's response
      Hi, Thanks for getting in touch. We regret to inform you that we are unable to find your account details. Request you to share the account details or get in touch with our customer support number[protected]. Hope to hear from you soon.
      I bought flipkart smartbuy earphone.left side doesn't working properly, earphone is in warrenty period.
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        S
        ShaShank kukreti
        from Panaji, Goa
        Jul 4, 2019
        Resolved
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        Address: 110022

        Cash payment was taken by the flipkart delivery person as payment that was made for the product was not visible on the delivery boy system this happened on 20 june 2019. Since then i am chasing flipkart for refund of double payment made on the product. I have a chain mail where 48 hr resolution promises are made but not action has been taken yet. every time Flipkart person calls and say we were unable to contact you therefore there is a delay.

        I have copied there grievances officer as well however no action taken yet.
        +2 photos
        Aug 14, 2019
        Complaint marked as Resolved 
        Flipkart customer support has been notified about the posted complaint.
        Verified Support
        Jul 08, 2019
        Flipkart Customer Care's response
        We will revert on it.
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          R
          rizu74mon
          from Kolkata, West Bengal
          Jul 4, 2019
          Resolved
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          Address: 124 DIAMOND HARBOUR ROAD, PASCHIM BARISHA GOVT HOUSING ESTATE BLOCK O/E FLAT 07, Kolkata, West Bengal, 700063

          On June 30th 2015, I bought a Mobile Phone [Redmi Note 7 Pro Nebula Red, 128 GB], which is available for a few moments on Flipkart website, that I purchased through Bajaj Finance Card for Rs/ 16398, through an exchange offer [Lenovo A7000 Price 1100 & 100 pick up charge]. On 1st July at 4 pm came to an 'wishmaster' in my door for pick up exchange product [Lenovo A7000] & the said order delivery . The wishmaster discarded the Exchange product and refuse to accept it & leave me without distributing my product. Despite the fact that I have made a cash payment, the wishmaster went away without talking to me. Immediately (July 1, 2019, 4:17 PM) I complained to the customer care that my exchange product was not picked up because the product is not perfect. I want to know to customer care, how can I get my order delivery without having 'exchange product Lenovo A7000'? I was told that the value of the exchange product is 1100 rupees. If I give the cash, then the product will be delivered to me. I agree to it. I have been asked for the customer care from 3/7/19, then suddenly [Mon, Jul 1, 7:17 pm] I got a mail where I was asked to give some pictures of the exchange product. I immediately [Mon, Jul 1], 11:32 PM] tells Customer Care that the complete wrong information about my order in the mail [order 'OD[protected]' for the product 'Redmi Note 7 Pro (Space Black, 64 GB)'] Have been given. I do not want to exchange. I want to get my mobile delivery by paying cash. Customer care is assured that you will get your product. Everyday upto 3rd July has requested customer care, but on 4th july, I have been given a message that my product has been canceled. I was harassed this way. Who will charge 'Bajaj Financial' company for loan or cancellation?
          Aug 8, 2019
          Complaint marked as Resolved 
          Flipkart customer support has been notified about the posted complaint.
          Jul 04, 2019
          Updated by rizu74mon
          I bought the mobile on 30th June 2019 but wrote it wrongly 30th June 2015
          Verified Support
          Jul 08, 2019
          Flipkart Customer Care's response
          We will revert on it.
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            P
            prem0672
            from New Delhi, Delhi
            Jul 4, 2019
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            Address: Faridabad, Haryana, 121007

            Good Afternoon Sir,

            As I am a regular customer of FLIPKART, I have a humble request to the team, that some of technical fault my id has been not working
            in these days. Your good self will observe in the above mail and attachment about my purchasing history with Flipkart.
            So, its my kind request to look over above said matter once and please generate my id so can i experience more to such
            a multipurpose online purchasing app.

            Looking forward to look the response soon positively by your end.

            Your help & immediate support in this regard will be highly appreciated.

            My Account Name & No:
            Prem Kumar ([protected])

            Thanks & Best Regards

            Prem Kumar ([protected])
            +1 photos
            Flipkart customer support has been notified about the posted complaint.
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              K
              Kashish zaks
              from Mumbai, Maharashtra
              Jul 4, 2019
              Resolved
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              Resolved

              I had ordered a lavie shoulder bag on flip kart and it was a pre paid order. It was supposed to be delivered on 3rd of july itself but it did not get delivered. The delivery boy (Ravi maurya) is extremely rude and i requested him to deliver the product according to my schedule but he kept fooling me that he would deliver it till this time but he did not.. He called me late at night 7pm to deliver the order. And whenever i would call him, he's just too rude, bangs the phone on me and showing tantrums and even today a product has to be delivered and i've been calling him since morning to coordinate the timing but he's continuously rejecting my call and delaying it purposely and because of such actions of a delivery boy i'm finding it really really difficult to shop on flipkart.. I need to cancel my previous orders also because i can't take so much disrespect. My orders are usually prepaid, so he always shows his tantrums and fools me. I think i should not order on flip kart from now on. His contact number - [protected] (Ravi maurya). He could be life threatening to me in coming days.
              Aug 8, 2019
              Complaint marked as Resolved 
              Flipkart customer support has been notified about the posted complaint.
              Jul 04, 2019
              Updated by Kashish zaks
              And because of his idiotic, rude behavior and purposely delaying my products, I've cancelled my 2 previous orders of amount Rs. 1, 104 and Rs. 295 but I have not received the refund yet. A product with order ID, mentioned above has to be delivered today but it's not done yet even after me trying several times to call him. He's not picking up my phone and when he receives, he's so impolite and rude to me and my mother.
              Verified Support
              Jul 05, 2019
              Flipkart Customer Care's response
              We will revert on it.
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                T
                Thandrothu
                from Mumbai, Maharashtra
                Jul 4, 2019
                Resolved
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                Resolved

                My order have not deliver within time due to worst service provided by courier partner of flipkart Ekart,
                As per Provided by flipkart we got wrong message on 30/06/19, that show'my parcel is out of delivery but receiver refuse delivery.'
                My order id: OD[protected] and tracking id: FMPP[protected]
                They have crossed 4promised dates
                First promised date was 25th june, and next 27th next 29th and at last 1st July, today date was 4th..
                Product not yet delivered,
                Today i have a call that they won't deliver to my pin code, if not deliver to my pin code why they accept my request payment.
                Product is at my nearest hub from past 5days...
                I requested them to provide address or phone number of them i will pickup directly but they not accepted this request.
                I want my product...
                +2 photos
                Jul 6, 2019
                Complaint marked as Resolved 
                Delivered my product
                Flipkart customer support has been notified about the posted complaint.
                Verified Support
                Jul 08, 2019
                Flipkart Customer Care's response
                Hi Ram, We are sorry for the trouble you had to go through. However, we're writing to let you know that the courier service provider has confirmed that the shipment of "Vivo V15 Pro (Ruby Red, 128 GB)" was delivered to you on "06 Jul 19''. Thanks for being patient while we worked with the seller and courier service provider to ensure that the order gets delivered to you on time. Have a nice day!
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                  R
                  rajeev.1983
                  from Delhi, Delhi
                  Jul 4, 2019
                  Resolved
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                  Resolved

                  Address: 62, Gorakhpur, Uttar Pradesh, 273402

                  My order have not deliver within time due to worst service provided by currior partner of flipkart dotzot,
                  As per provided by flipkart we got wrong massage on 01/7/19, that show'my parcel is out of delivery but receiver refuse delivery.'

                  After that we got once massage that ; the parcal returned initiated'
                  I call 2 times flipcart assitance both time they assure and confirm delivery asap. But till now not receved positive reponse.

                  What a worst service provided by flipcart, why you connect these type currior partners,

                  We are requsting onnce and last if my parcal not deliver today, then i cant use flipkart by tommarrow.
                  Aug 6, 2019
                  Complaint marked as Resolved 
                  Flipkart customer support has been notified about the posted complaint.
                  Verified Support
                  Jul 05, 2019
                  Flipkart Customer Care's response
                  Hi, Thanks for getting in touch. We are sorry to inform you that we are unable to find your order details. Request you to share the order details or get in touch with our customer support number[protected]. Hope to hear from you soon.
                  I was placing an order on Flipkart for a cube but while making payment the session expired. But I received a message that the amount is debited from my account, however, there is no order placed for it. When I call the customer care it is always busy. [protected]@flipkart.com does not exist anymore as the email bounced back. Kindly help.
                  Dear Rajeev.

                  We regret for the inconvenience; 

                  With the limited information which can be viewed in your email.

                  We request you to provide us the Airway bill number of the shipment to assist further.

                  Query can be registered at out website under contact us which can be directly addressed by our dedicated agents by giving status/updates through mail reply.

                  Yours sincerely
                  Customer Service - DotZot
                  I returned product ID FMPP[protected] Redmi Note 6 pro i have all redey pre pay Amount RS 11999 Is Till then not refunded pls Retuen the amout to my account
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                    S
                    Sujata Mandal
                    from Delhi, Delhi
                    Jul 4, 2019
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                    Address: indo danish tool room, jamshedpur, 832108
                    Website: www.flipkart.com

                    On 27th may, i placed an order and made a payment, and then an order id generated, id is[protected].

                    But till i haven't received any items from flipkart.

                    And regarding this flipkart has not given any confirmation or any date of delivery. And after payment, i have not received any successful order message. And as they have already deducted the payment, but not given any confirmation message
                    +4 photos
                    Flipkart customer support has been notified about the posted complaint.
                    We have got many deliveries on my pincode 131301 and today suddenly it shows pincode mismatch in delivery status and not delivering my order.
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                      V
                      vikaskumarsaharan
                      from Mumbai, Maharashtra
                      Jul 4, 2019
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                      Address: Saharan Electronic, Railway Road Kalayat, Kaithal, Haryana, 136117
                      Website: Login unsuccessful. Please retry in a minute.

                      When i login my account on flipkart then it will show an error 'login unsuccessful' (On pc) and 'something went wrong' (On app).
                      Please resolve my issue as soon as possible and also tell me the reason, why my account not logged on flipkart?

                      My login details are as follow
                      Name vikas kumar
                      Mobil no [protected]
                      Gmail [protected]@gmail.com
                      +1 photos
                      Flipkart customer support has been notified about the posted complaint.
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                        R
                        Ratnakaran PK
                        from Paravur, Kerala
                        Jul 4, 2019
                        Resolved
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                        Resolved

                        Address: NEITHALA HOUSE, MELKULANGARA ,ANDOOR P.O, Kollam, Kerala, 691532

                        I have ordered qty 3 nos of bathroom cabinet by paying rs5340. (Order no od[protected] and invoice no fabmlh[protected] dtd 18.6.2019). I have received only one cabinet on 26 jun2019. I have talked to your consumer service but i think he has completely misunderstood my problem. He has sent his courier to collect the one already delivered as "return" which was not my intention. It is very simple as i wanted the remaining qty 2 to be delivered to me. Now i understood from your message that one more has been issued for delivery on 11 jul. Please make sure that qty 2 should be delivered on 11 jul.

                        Also i request you to instruct you courier e-kart logistics to deliver the items at the shipping address as last time he told me to collect from his office which about 15 km from my place.
                        Aug 15, 2019
                        Complaint marked as Resolved 
                        Flipkart customer support has been notified about the posted complaint.
                        Verified Support
                        Jul 04, 2019
                        Flipkart Customer Care's response
                        Hi Ratnakaran,
                        We are happy to inform you about your replacement of the product Burhani Monarch 5 Shelves Bathroom Cabinet with Mirror Door Acrylic Wall Shelf has been approved by the seller. The seller has shipped the replacement to you via the courier service provider and this will reach you by 11th Jul 19. You can also check your order status here: http://fkrt.it/bqWLi~NN. Hope this helps.
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                          R
                          Reji Mathew C Thomas
                          from Chengannur, Kerala
                          Jul 4, 2019
                          Resolved
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                          Resolved

                          Address: Edayadiyil house , padappadu Tiruvalla , Pathanamthitta Kerala., Pathanamthitta, Kerala, 689103

                          Please cancel an unauthorized purchase using my sbi atm card with out my knowledge by a fraudster, from your portal.
                          The purchase amounts to. Rs. 3699/- and the same amount has been deducted from my account.
                          The date of purchase is 4 july 2019.
                          I want to cancel this order immediately refund the payment back in my a/c.
                          My atm card has starting no. 4786 and last 4 digits 6759.

                          Kindly cancel this unauthorized purchase and refund the money back in my account.

                          Sincerely
                          Dr. Reji mathew c thomas
                          Aug 19, 2019
                          Complaint marked as Resolved 
                          Flipkart customer support has been notified about the posted complaint.
                          Jul 04, 2019
                          Updated by Reji Mathew C Thomas
                          First four digits of my ATM CARD is 4786 and last 4 digits 6759.
                          Verified Support
                          Jul 04, 2019
                          Flipkart Customer Care's response
                          Hi Reji,
                          Thanks for getting in touch.

                          We regret to inform you that we are unable to find your account details. Request you to share the order details or get in touch with our customer support number[protected].

                          You can also check your order status here: http://fkrt.it/bqWLi~NN.

                          Hope to hear from you soon.
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                            N
                            Neetu Chandra Shekhar Sharma
                            from Mumbai, Maharashtra
                            Jul 4, 2019
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                            Address: Bhandup Mumbai, 400042

                            I have purchased thomson tv 40 inch from flipkart and worth rs 17499 installation done last week and from sides light is coming and vidoe getting paused picture quality also bad same was informed to technician he told this is normal i have requested that i don't want product give refund they are not ready to except again n again sending technician i want my refund help me for this
                            +1 photos
                            Flipkart customer support has been notified about the posted complaint.
                            Verified Support
                            Jul 04, 2019
                            Flipkart Customer Care's response
                            Hi Neetu,
                            We're sorry to hear that you're facing issues with your Thomson B9 Pro 102cm (40 inches) Full HD LED Smart TV.
                            We'd like to let you know that the technician has confirmed that the issue has been resolved in your device. Hence, the seller will not be able to accommodate the return request. However, if you are facing any issues with your product, kindly contact brand authorized service center so that they will help you out.
                            Your kind understanding is appreciated.
                            Jul 10, 2019
                            Updated by Neetu Chandra Shekhar Sharma
                            You are giving replacement i dont want i want my money I contacted thomson they told Flipkart will give you refund as money is paid to Flipkart directly I don't know any other seller I want my mkney back
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                              S
                              Sudhi31
                              from Kollam, Kerala
                              Jul 4, 2019
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                              Ordered which is not delivered yet and now they are telling product is not available, your pin code is not matching, and logistic company is responsible all this # reasons.
                              I spoke to jyoti, sneha, and others flipkart executives since morning and just fed up in explaining my concerns to them every time but no result.

                              Complaint - in[protected]
                              Ekart - fmpc[protected]
                              Oreder id - od[protected]
                              Flipkart customer support has been notified about the posted complaint.
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                                S
                                Sandesh47
                                from Noida, Uttar Pradesh
                                Jul 4, 2019
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                                I order zenfone max m1 on 27 june and they give me a promise date of 2nd july.. They are sending me msg of your product out of delivery since 30the june to till today.. But i dont get any delivery and any calls for the delivery yet.. They waste my 4 days bcos i wait for the delivery to come (I lost 2days of my worktime) but every evening they send msg to me as your address is unlocatable. (I am ordering from flipkart last 3 years on same address). I complaint on flipkart and delivery partner ecom express many times but they failed to resolve my complaint..in this 4 days delivery boy didn't call me single time but i had messages of delivery 4 times in 4 days
                                +1 photos
                                Flipkart customer support has been notified about the posted complaint.
                                Verified Support
                                Jul 05, 2019
                                Flipkart Customer Care's response
                                We will revert on it.
                                Jul 05, 2019
                                Updated by Sandesh47
                                Same problem happened again with me in this 2 days... Nothing from flipkart and ecom.. Not getting any delivery or delivery calls.
                                Jul 05, 2019
                                Updated by Sandesh47
                                Just getting this message in last 5 days and today also.

                                Your FLIPKART "CoD" shipment [protected] is out for delivery by ECOM Executive Ph: [protected] PIN: [protected] Please Keep Rs 6499.0 ready for payment.

                                No any contact to this executive no.
                                No any calls from executive..
                                Only they are wasting of my time.
                                Because I have to wait for the delivery whole the day and there is nothing.
                                Waste of time.
                                Worst experience with flipkart
                                Jul 06, 2019
                                Updated by Sandesh47
                                Finally this happened

                                Cancelled: Sorry, Asus ZenFone Max M1 (B... with order ID OD[protected] has been cancelled as it could not be delivered even after multiple attempts. Please check your email for more details..

                                Worst expeeience ever with flipkart.
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                                  K
                                  Kaustubh009
                                  from Bengaluru, Karnataka
                                  Jul 4, 2019
                                  Resolved
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                                  Resolved

                                  Address: Nashik, Maharashtra, 422010

                                  Order id - od[protected]

                                  I have purchased the item on 27 june 2019, flipkart given the date of delivery is 1 july 2019. But not delivered on 1 july 2019. Then i called to customer support team, then they told me that, the order will be delivered on 3rd july 2019. But still i have no any update from flipkart and they are not assuring me when will the order delivered. I have already paid flipkart in advanced 17713/-

                                  Please resolve this asap
                                  +2 photos
                                  Jul 8, 2019
                                  Complaint marked as Resolved 
                                  The issue of delivery has been resoled on 6th July, 2019, I received the product. Flipkart company taken the follow-up with logistic provider. I appreciate the efforts has been taken by Flipkart Customer executive.
                                  Flipkart customer support has been notified about the posted complaint.
                                  Verified Support
                                  Jul 05, 2019
                                  Flipkart Customer Care's response
                                  We will revert on it.
                                  Verified Support
                                  Jul 08, 2019
                                  Flipkart Customer Care's response
                                  Hi,
                                  Thanks for writing in.
                                  We are sorry for the trouble you had to go through.
                                  However, we're writing to let you know that the courier service provider has confirmed that the order for this order ID OD[protected] was delivered to you on06 Jul 19. Thanks for being patient while we worked with the seller and courier service provider to ensure that the order gets delivered to you on time.
                                  Have a nice day!
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                                    M
                                    ms kumarfgfgf
                                    from Delhi, Delhi
                                    Jul 4, 2019
                                    Resolved
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                                    Resolved

                                    Address: 535270

                                    Hi sir /mam this is suresh kumar
                                    My phone number : [protected]
                                    I am booking 2 manthra finger scanner my last order
                                    I am receiving only one device but i paid 2 devices cost. This complent resed last month, our suppert team says this is sloved 3rd july. Tha date exceded but no improvement.
                                    Note : my problem solved i used flipkart for shopping other wise this is last.
                                    Order id :od[protected]
                                    Thanq
                                    +1 photos
                                    Aug 20, 2019
                                    Complaint marked as Resolved 
                                    Flipkart customer support has been notified about the posted complaint.
                                    Verified Support
                                    Jul 04, 2019
                                    Flipkart Customer Care's response
                                    Hi,
                                    We are sorry to let you know that your request for a replacement of Mantra Mfs 100 With RD Door Locks, Time & Attendance, Payment Device, Access Control cannot be fulfilled by the seller as the courier partner has confirmed the delivery of the item to the recipient of the order with the product being intact.
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                                      H
                                      Hemant_fs
                                      from Kandla, Gujarat
                                      Jul 4, 2019
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                                      Address: D 2 B 2 capital green canal road vesu surat, Surat, Gujarat, 395007

                                      I done transaction of apple iphone x on 26th june. Transaction got failed amount was deducted from my account. The time of deduction of amount 12.33pm. Still not got in my account the amount of 57788. I called customer care also and complained hdfc bank dispute team also.. But no answer recieved till fate. My account is and email address is as mention below

                                      [protected]
                                      [protected]@gmail.com
                                      Flipkart customer support has been notified about the posted complaint.
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                                        abr751
                                        from Thiruvananthapuram, Kerala
                                        Jul 4, 2019
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                                        Address: 686035

                                        We have mailed several times but nobody had replied and we have also submitted issue in affiliated programmes contact us page, but they have not replied to us. We complaint on twitter and they told us to mail on [protected]@flipkart.com, we have mailed on that mail id but still no reply.

                                        They are not providing any support and not even there is number to contact them. We are hopeless and helpless. Kindly take the necessary actions against them. We have worked very hard and now we are not getting our hard earned money
                                        Flipkart customer support has been notified about the posted complaint.
                                        Verified Support
                                        Jul 05, 2019
                                        Flipkart Customer Care's response
                                        Hi, Thanks for getting in touch. We regret to inform you that we are unable to find your account details. Request you to share the account details or get in touch with our customer support number[protected]. Hope to hear from you soon.
                                        Jul 08, 2019
                                        Updated by abr751
                                        Registered email id :abraham.[protected]@gmail.com
                                        Tracking id: abraham

                                        Please respond and kindly note that I have already sent mails to [protected]@flipkart.com.no reply from their end. So I need to know the current situation.

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