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Flipkart Complaints & Reviews

2.8
Updated: Oct 12, 2026
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Flipkart reviews & complaints page 1278

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B
Balu Naidu
from Mumbai, Maharashtra
May 19, 2019
Resolved
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Address: Sbi, main road, dwarapudi, East Godavari, Andhra Pradesh, 533341

I placed 2 products on Flipkart and the seller cancelled 2 items without notifying me and i asked but bad response i again made same order for me i need those products but this time also cancelled and blocked my account and didn't send my refund amount of 4 orders they blocked my account that they thought I'm reselling products but I'm not reselling products with out any enquiry or notifying they are blocking account and I'm loyal customer and i use Flipkart from so many years and they did this to me
Note : i want my money refund and i want my account back also
Jun 21, 2019
Complaint marked as Resolved 
Flipkart customer support has been notified about the posted complaint.
Verified Support
May 20, 2019
Flipkart Customer Care's response
We will revert on it.
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    PO Fenang Kamang
    from Mumbai, Maharashtra
    May 19, 2019
    Resolved
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    Resolved

    Address: Dudhnoi, 783124

    I want to introduce as i am customer of flipkart but one of my neighbour SBI Bank account has been credited and debited with flipkart payments, as owner of SBI account has no flipkart account or any personal device to use online shopping. So, i regarded to flipkart customer care to take this action as soon as possible .
    debit date 03/09/2018 SBIGF[protected] Flipkart payments
    05/09/2018 SBIGF[protected] Flipkart payments
    Jun 25, 2019
    Complaint marked as Resolved 
    Flipkart customer support has been notified about the posted complaint.
    May 19, 2019
    Updated by PO Fenang Kamang
    For any enquiry my mobbile number [protected] and [protected]@gmail.com
    Verified Support
    May 20, 2019
    Flipkart Customer Care's response
    We are sorry, we are unable to find your account details. Request you to get in touch with our customer support number[protected].
    May 22, 2019
    Updated by PO Fenang Kamang
    i have complaint about bank account details that was credited by flipkart payment
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      N
      nikond919
      from Golaghat, Assam
      May 19, 2019
      Resolved
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      Resolved

      Address: baihata chariali, Near petrol pump, Kamrup, Assam, 781381

      Dear sir/ mam, 7th of may 2019, i ordered online shopping site flipkart " nikon d5300, price : 29, 999.00 rupees.11th of may, this product delived me via ecom express. But same day i have facing software issue this product and i will call flipkart customer care. Few minutes passed they create a return request. Second day, flipkart block my account, i have only one ordered this flipkart account. Plz help me to refund my money. My flipkart registered mobile number [protected] & email id : [protected]@gmail.com & product order id: od[protected] & my consumer court complain number :1315443
      Jun 21, 2019
      Complaint marked as Resolved 
      Flipkart customer support has been notified about the posted complaint.
      Verified Support
      May 20, 2019
      Flipkart Customer Care's response
      Customer raised a complaint stating that customer account has been blocked. We have interacted with the customer and informed that customer request for return can not be initiated due to high number of returns. Hence, closing the complaint from our side.
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        R
        from Noida, Uttar Pradesh
        May 19, 2019
        Resolved
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        Address: Rz-137 Durga Park Gali no 1 South West Delhi, New Delhi, Delhi, 110045

        Whenever i try to reset password i am getting message as "unable to process request. Please retry". Also can not create a new account because the number is already in the database. Recently i added couple of items to the cart. But because of the reason i cannot login, i am not able to purchase those. Please help with this.

        Name : rahul kumar
        Email: [protected]@gmail.com
        Phone: [protected]
        Jun 26, 2019
        Complaint marked as Resolved 
        Flipkart customer support has been notified about the posted complaint.
        Verified Support
        May 20, 2019
        Flipkart Customer Care's response
        We are sorry, we are unable to find your account details. Request you to get in touch with our customer support number[protected].
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          A
          Anusree Devarajan
          from Mumbai, Maharashtra
          May 19, 2019
          Resolved
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          Resolved

          The gionee hanset received from Flipakart dated 28/02/2019 started getting heated up intermittently even when the phone is kept idle. The complaint started all of a sudden during the 2 nd month o[censored]sage. This is such a bitter experience that phone has turned out to be of no use now. We ordered the phone on EMI and has already paid last two months EMI. It is really annoying that we have to pay for a product that has complaint. We need a refund for the phone. The details of purchase are as below

          Invoice number FAAAK[protected]
          Date[protected]
          Product : Handsets/XI4CQ8N/Gionee
          HSN: 85171290
          [protected]
          Jun 20, 2019
          Complaint marked as Resolved 
          Flipkart customer support has been notified about the posted complaint.
          Verified Support
          May 20, 2019
          Flipkart Customer Care's response
          We will revert on it.
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            N
            Navya Penmetsa
            from Mumbai, Maharashtra
            May 19, 2019
            Resolved
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            Resolved

            I placed 3 orders on 15 May which were supposed to be delivered by 17 & 18 May. However they were not. When I contacted customer service they said that order has been shipped to wrong hub. And what a wonderful courier service it is that all 3 orders has been shipped to wrong hub.
            This is not the first time, this has happened to me in the past as well.
            How much time do they need to move it within the city? Why are they even running an e-commerce business if they are not able to deliver one order correctly on time.
            This unprofessional & irresponsible on there part.
            Jun 21, 2019
            Complaint marked as Resolved 
            Flipkart customer support has been notified about the posted complaint.
            Verified Support
            May 20, 2019
            Flipkart Customer Care's response
            We will revert on it.
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              M
              Mamatha Reddy Gankidi
              from Mumbai, Maharashtra
              May 19, 2019
              Resolved
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              Resolved

              Address: Karimnagar, Andhra Pradesh

              I order Dell Laptop on 97% discount basis. This order up to today not delivered. No message from your side. So please send the status of our order.
              Our flipcart order no: [protected] order date: 13/05/2019. This order payment 1599/-. This payment done by PAYTM. PAYTM transaction id:[protected], date: 13/05/2019. So, please send our order item (or) return my payment
              Jun 24, 2019
              Complaint marked as Resolved 
              Flipkart customer support has been notified about the posted complaint.
              Verified Support
              May 20, 2019
              Flipkart Customer Care's response
              We are sorry, we are unable to find your account details. Request you to get in touch with our customer support number[protected].
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                A
                Anilkumar004
                from Hyderabad, Telangana
                May 19, 2019
                Resolved
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                Resolved

                Address: Nizampet, 500090

                Hi Team, my account is blocked and when I call to customer care they are saying that there is a special who can look into this. I have spoken with customers care almost 5 times and every time they are saying the respective team will contact. But till now no one contacted me. I have all my invoices it and when I ask them to send at least invoices they couldn't do because of the account blockage. Frustrated with the service by Flipkart team. Please check and do the needful on this. Thank you.
                Jun 23, 2019
                Complaint marked as Resolved 
                Flipkart customer support has been notified about the posted complaint.
                Verified Support
                May 20, 2019
                Flipkart Customer Care's response
                We are sorry, we are unable to find your account details. Request you to get in touch with our customer support number[protected].
                May 23, 2019
                Updated by Anilkumar004
                Hi Team,

                I have already contacted customer care but they are saying that there is a special team who will take care of all these things and they don't have authority/option to transfer the call to the respective team.

                You can contact me @[protected] else you can reach me on my email id : anil.[protected]@gmail.com

                Thanks in advance for your update.

                Regards,
                Anil
                Jun 11, 2019
                Updated by Anilkumar004
                Can i have update on this ? No one is responding even after raising in 'Consumercomplaints' which is very frustrating.
                Hi Team,

                I have already contacted customer care but they are saying that there is a special team who will take care of all these things and they don't have authority/option to transfer the call to the respective team.

                You can contact me @[protected] else you can reach me on my email id : anil.[protected]@gmail.com

                Thanks in advance for your update.

                Regards,
                Anil
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                  P
                  praveen veluri
                  from Mumbai, Maharashtra
                  May 19, 2019
                  Resolved
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                  Resolved

                  Address: 560036

                  Cant login my flipkart account since yesterday. Showing unsuccessful error
                  Login unsuccessful please retry in minute. And i am retrying it for 2 days no success.
                  Please rectify the error. I need my account back if its blocked for no reason since i had bought products
                  Thank u
                  My account email id
                  veluripraveennaidu.[protected]@gmail.com
                  Jun 26, 2019
                  Complaint marked as Resolved 
                  Flipkart customer support has been notified about the posted complaint.
                  Verified Support
                  May 20, 2019
                  Flipkart Customer Care's response
                  Customer raised a complaint stating that customer account has been blocked. We have interacted with the customer and informed that customer request for return can not be initiated due to high number of returns. Hence, closing the complaint from our side.
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                    A
                    Aasif1503
                    from Mumbai, Maharashtra
                    May 19, 2019
                    Resolved
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                    Resolved

                    Hello respected faculty, i ordered a product from Flipkart on 17th of May, 2019 at 8:03 PM. The seller on Flipkart was Retailnet and the product is Go Pro Hero 7 Black. The cost of the product was Rs.29, 999/- I ordered the product via online payment mode through HDFC debit card and got an offer of Rs1500. Now the final price of product after offer was Rs 28, 499. The order was successfully placed and shipped to me on 18th May 2019 at 11:56 PM and at same time my order was dispatched from the Flipkart Facility, Bilaspur. Then the order was scanned and further dispatched to Flipkart Facility, Gurgaon. The order arrived at Gurgaon Flipkart Facility on 19 May, 2019 at 3:03 AM. My order was successfully placed and was in transit status but suddenly i got a notification that the seller has cancelled the product due to limited stock. Now my issue is if i placed my order successfully, did my payment and order was dispatched, how can flipkart and the seller cancel the order.
                    Jun 25, 2019
                    Complaint marked as Resolved 
                    Flipkart customer support has been notified about the posted complaint.
                    Verified Support
                    May 20, 2019
                    Flipkart Customer Care's response
                    Customer raised a complaint stating that the order was cancelled without customer consent. We have interacted with the customer and informed that the order was cancelled by the seller. Also, the seller has confirmed that the refund has been completed on May 19, 2019. Hence, closing the complaint from our end.
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                      सुरेन्द्र Sharma
                      from Jaipur, Rajasthan
                      May 19, 2019
                      Resolved
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                      Address: Hanumangarh, Rajasthan, 335512

                      I baught a tablet of iball gorgeo online by flipkart worth rupees 5850/-.
                      when i received there was a not on its box that it is not for online sale or purchase, if you purchased it online then return it to seller.
                      so i gave a return request but flipkart has blocked my account and no response.
                      please help.after one month still i am suffering.
                      it is illegal to have such product which is not for online sale or purchase
                      Jun 21, 2019
                      Complaint marked as Resolved 
                      Flipkart customer support has been notified about the posted complaint.
                      Verified Support
                      May 20, 2019
                      Flipkart Customer Care's response
                      Customer raised a complaint stating that customer account has been blocked. We have interacted with the customer and informed that customer request for return can not be initiated due to high number of returns. Hence, closing the complaint from our side.
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                        S
                        sailonandy
                        from Kolkata, West Bengal
                        May 18, 2019
                        Resolved
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                        Resolved

                        Address: DB-180/3, Street No. 265, New Town,, Kolkata, West Bengal, 700156

                        Dear sir,
                        One book "himalayan blunder" written by brig dalvi was ordered through flip card. One book was delivered by the flip card on cash payment rs. 640/- to our care taker smt t mondal at that time i was out of station. I returned on 18.05.19. After that i opened the package surprisingly it is seen one another book psychology for the armed services was delivered. It is utter surprise for me that such type of carelessness of reputed company like flip card. Kindly do the needful at the earliest to change the book and delivered my requisite book "himalayan blunder".
                        An immediate reply and further course of action taken by your company may please be informed.
                        Thanking you.
                        Yours faithfully
                        Sailo nandy
                        Db-180/3 street no 265
                        New town kolkata -700156 (W. B)
                        Jul 14, 2019
                        Complaint marked as Resolved 
                        Flipkart customer support has been notified about the posted complaint.
                        Verified Support
                        May 20, 2019
                        Flipkart Customer Care's response
                        Customer raised a complaint regarding the product delivered. We have interacted with the customer and informed that as the product was delivered to customer on May 05, 2019, as per the sellers 10 days replacement policy we shall not be able to accommodate customer request for return of the order. Requested customer to contact brand authorized service for further assistance. Hence, closing the complaint form our end.
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                          A
                          Aishwary Singh
                          from Ludhiana, Punjab
                          May 18, 2019
                          Resolved
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                          Resolved

                          Address: 221006

                          Money (Inr 14999/-) was withdrawn from my debit card without my consent. I did not make any transaction and someone made a false call stating he is from bank and asked for my card no. I am really in trouble and i am attaching the screen shot of the transaction. The transaction detail is a below:

                          Sbipg qt[protected]fkpayments mumbai dated 18.05.2019

                          Please request you to block the transaction or to refund the money
                          Jun 24, 2019
                          Complaint marked as Resolved 
                          Flipkart customer support has been notified about the posted complaint.
                          Verified Support
                          May 20, 2019
                          Flipkart Customer Care's response
                          We are sorry, we are unable to find your account details. Request you to get in touch with our customer support number[protected].
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                            A
                            Anoop144
                            from Bengaluru, Karnataka
                            May 18, 2019
                            Resolved
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                            Resolved

                            I was a Flipkart plus customer from the beginning and was a frequent shopper. Recently bought 4 items on sale starting day and all the orders were shipped on the next day morning, same day evening i tried checking the status and was unable to login as the account was deactivated. After sometime out of 4 orders 3 was cancelled by Flipkart and got a message that they have refunded the amount and it will credit by on or before May 7th. I tried reaching customer care and they are not giving any Reason and they told that it is informed to the technical team and it will take 2 full working days to check the technical issue ( for reactivate a login) . We are living in 20th century and Flipkart still need 48 hours to resolve a technical glitch. More than 10 times i called for knowing the reason but same copy paste answer. As i haven't received the refund yet, i tried reaching them several times and no solution. Out of 4 orders Flipkart cancelled 3 only and the 4th one i received today and the same is a damaged item. Now iam not able to return the same as the account is deactivated.
                            Almost 750+ rs was there in Flipkart account + around 4000 rs (paid for the other 3 products) i lost. No one is giving a proper response about the deactivation reason. Today i got a mail that account is blacklisted ( they haven't mentioned the reason and iam also surprised seeing that) for an order issue( attaching mail screenshot) . I replied them that iam fine with the deactivation and i need my money back, but getting same copy paste reply and they are not giving proper response on the money i paid. Iam filing a case also in consumer court for getting justice
                            Jun 25, 2019
                            Complaint marked as Resolved 
                            Flipkart customer support has been notified about the posted complaint.
                            Verified Support
                            May 20, 2019
                            Flipkart Customer Care's response
                            Customer raised a complaint stating that his account is blocked. We have interacted with the customer and informed that as our systems have detected that customer has been making unfair use of the offers under our Token of apology, his account is blocked. Hence, closing the complaint from our end.
                            May 20, 2019
                            Updated by Anoop144
                            I don't have any problems for deactivation of account. I lost my money. Flipkart initiated cancellation of my orders and the refund amount not yet credited back to my account. Also Flipkart balance amount also i need back.
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                              B
                              Bhanu Sagar
                              from Delhi, Delhi
                              May 18, 2019
                              Resolved
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                              Resolved

                              Address: T-122 Badli industrial area, Raja vihar, samaypur badli, delhi-110042, New Delhi, Delhi, 110042

                              Hi sir my name is rajan kumar.

                              My email id : [protected]@gmail.com

                              And my problem is i am unable to update my password.

                              Last few weekes my account not opening. I want to used my old because i need my laptop invoice copy on this account my sir solve my problem instantly.

                              Then i used forgot button and then received code.

                              Entered the code successfully.
                              After that it was asking please set a new password.

                              Then i entered new password. But it was showing "unable to update new password please retry".

                              That is the problem i am facing so please solve my problem as soon as possible.

                              I already attached the screenshot also what i am facing.
                              Jun 24, 2019
                              Complaint marked as Resolved 
                              Flipkart customer support has been notified about the posted complaint.
                              Verified Support
                              May 20, 2019
                              Flipkart Customer Care's response
                              We will revert on it.
                              May 21, 2019
                              Updated by Bhanu Sagar
                              sorry sir per aapke bheje hue password se bhi account nhi open nhi hua
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                                A
                                Amitarc
                                from Mumbai, Maharashtra
                                May 18, 2019
                                Resolved
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                                Resolved

                                Address: TC Palya, 560036

                                My name is amit kumar ([protected]), i placed an order for mixer on 10/05/2019 costing for 1749 my order id is od[protected]. I waned a juicer but due to my mistake i ordered mixer so i requested for return on 13/05/2019. Company accepted my request and sent me a message regarding my return request along with the number of pickup boy. I called that man but he denied to come to me, then i called to the company they sent me another number but the 2nd pickup man came by bike on 17/05/2019 and refused to take the product saying that he'll come tomorrow by car. This whole process took 4 days. Today on 18/05/2019 the pickup boy was supposed to come but flipkart called me and told that now your product is not going to be returned due to time delay you can only replace it. I want you to tell me whose mistake is this and return my product as soon as possible so that i can buy my juicer. Avoid delay to avoid legal process.
                                Jun 21, 2019
                                Complaint marked as Resolved 
                                Flipkart customer support has been notified about the posted complaint.
                                Verified Support
                                May 20, 2019
                                Flipkart Customer Care's response
                                We would like to inform you that we tried reaching you on your registered number on May 19, 2019 at 07:16 PM but we were not able to reach you. We have sent an mail in your registered email Id, if you want us to reopen the case, kindly revert on the same mail.
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                                  A
                                  Aishvarya Rayate
                                  from Mumbai, Maharashtra
                                  May 18, 2019
                                  Resolved
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                                  Resolved

                                  Address: Thane, Maharashtra, 401107

                                  I ordered dell brand new laptop but received 10-15 years old hp laptop today on 18 may. I called company customer care and they are asking to wait for 3 days.
                                  This is case of fraud and cheat. Laptop costed me 42000/- inr.
                                  I am unable to enter the review comments for this product, company has disabled it for me stating i have not purchased this product so more customers can be cheated same way and their hard earned money is wasted.
                                  Please look into this matter urgently. I would suggest to other consumers that flipkart frauds are very common these days please go traditional way to buy electronic items.
                                  Jun 24, 2019
                                  Complaint marked as Resolved 
                                  Flipkart customer support has been notified about the posted complaint.
                                  Verified Support
                                  May 20, 2019
                                  Flipkart Customer Care's response
                                  We will revert on it.
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                                    രാഹുൽരാജ് തയ്യിൽ
                                    from Kottayam, Kerala
                                    May 18, 2019
                                    Resolved
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                                    Resolved

                                    Address: Thayyil house, Theekkuni town, 673507

                                    Have bought many products from flipkart... Such as smartphones other products... I have bookd things for my friends from my account... Suddenly i logged out from my flipkart app

                                    I tried to login they were saying that something error occurred and i tried to reset my password and i also saying that unable to reset it.. Ive lost my plus account... Please give it back

                                    Phone number: [protected] (Same number registered in flipkart)
                                    Email id: [protected]@gmail.com
                                    Name : rahulraj. T
                                    Jun 24, 2019
                                    Complaint marked as Resolved 
                                    Flipkart customer support has been notified about the posted complaint.
                                    Verified Support
                                    May 20, 2019
                                    Flipkart Customer Care's response
                                    Customer raised a complaint stating customer account is blocked. We have interacted with the customer and informed that our systems have observed a trend in customer purchase history that suggests that the items purchased by customer are for reselling and not for personal use. This would mean that any new order customer attempt to place will also get cancelled. Hence, closing the complaint from our end.
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                                      S
                                      Sriyansh kumar
                                      from Mumbai, Maharashtra
                                      May 18, 2019
                                      Resolved
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                                      Resolved

                                      Address: Noida institute of engineering and technology,up,plot no.19, gautam buddh nagar., Gautam Buddh Nagar, Uttar Pradesh, 201310

                                      Flipkart doesn't deliver the item and money is not refunded by the company yet. I paid the money to flipkart by pay you later scheme but after one month when the money is not refunded to pay you later wallet i had paid from my debit card. I use the account of my friend shahnwaz ansari.
                                      I had responded the calls from flipkart but they said that from your side call is not being responded. I m a student i don't hav much time to spent with all these stuffs. Please take care of my rights. I does all the proofs and details. Please help me.
                                      Thanking you.
                                      Jun 23, 2019
                                      Complaint marked as Resolved 
                                      Flipkart customer support has been notified about the posted complaint.
                                      Verified Support
                                      May 20, 2019
                                      Flipkart Customer Care's response
                                      We will revert on it.
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                                        G
                                        gor aditya
                                        from Mumbai, Maharashtra
                                        May 18, 2019
                                        Resolved
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                                        Resolved

                                        Address: Mumbai City, Maharashtra, 400104

                                        I have ordered new phone redmi note 7 pro.. I am getting battery issue from day 2.. I done with return request process.. As per new process of flipkart technician visit at home.. He checked as per policy but policy is not enough for the battery issue.. Technician know battery is not good but still he rejected return request due to policy.. I have again raise return request and i collect proof of battery heating 51% but technician rejected return request without any visit.. This is very irresponsible service received from flipkart.. They don't care if mobile blast.. They only care for them self..

                                        Aditya gor
                                        Jun 22, 2019
                                        Complaint marked as Resolved 
                                        Flipkart customer support has been notified about the posted complaint.
                                        Verified Support
                                        May 20, 2019
                                        Flipkart Customer Care's response
                                        We will revert on it.
                                        Attached battery heating screen shot
                                        Technician don't tryed to call us and sending messages that they are not able to reach and cancel the return request.. this is what you provide unprofessional service.. Flipkart is responsible for all damages and mental stress I am facing due to this ridiculous service provided
                                        This is highly irritated behavior from Flipkart.. technician not visiting.. this is happening for 2nd time.. if you don't give service then don't keep such ridiculous service.. I want replacement as soon as possible or else filpkart is responsible for all damages which i am facing and I will face in future
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