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Flipkart Complaints & Reviews

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Updated: Oct 12, 2026
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Flipkart reviews & complaints page 1282

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1
1326
from Bengaluru, Karnataka
May 15, 2019
Resolved
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Address: Thippasandra main road, Bangalore, Karnataka, 560075

Hello flipkart team,

I have raised a product return request 14 days before but nobody has still come to pick it up. The last day of return the product is 16th may 2016. Everyday i am talking to flipkart customer care but they are not able to resolve the issue. I am having the worst experience ever with flipkart.
If you guys are not interested to pick up the product, then please initiate my refund.
Order id is - od[protected]

Thanks!
Kajal mishra
Jun 21, 2019
Complaint marked as Resolved 
Flipkart customer support has been notified about the posted complaint.
May 15, 2019
Updated by 1326
Hello Flipkart Team,

I have raised a product return request 14 days before but nobody has still come to pick it up. The last day of return the product is 16th May 2016. Everyday I am talking to flipkart customer care but they are not able to resolve the issue. I am having the worst experience ever with Flipkart.
If you guys are not interested to pick up the product, then please initiate my refund.
Order Id is- OD[protected]

Thanks!
Kajal Mishra
Verified Support
May 17, 2019
Flipkart Customer Care's response
We will revert on it.
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    P
    Pavan ramawat
    from Mumbai, Maharashtra
    May 15, 2019
    Resolved
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    Resolved

    I had purchase asus zenfone max pro m1 in the mid of fabruary month and the asus company gives minimum 6 months manufacturer guarantee. Now i affected with the problem of fingerprint sensor it is not working properly. Many times it will take too respond for unlock and many times it will no respond. This is very genuine problem.
    So please kindly do helpful
    Jun 21, 2019
    Complaint marked as Resolved 
    Flipkart customer support has been notified about the posted complaint.
    Verified Support
    May 17, 2019
    Flipkart Customer Care's response
    We are sorry, we are unable to find your account details. Request you to get in touch with our customer support number[protected].
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      M
      mohan kumaramangalam
      May 15, 2019
      Resolved
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      Resolved

      Address: Block C, Flat No. C4, Viswas Apartment, 1st Street, Soundarya Nagar, Gowriwakkam, CHENNAI, Tamil Nadu - 600073, 600073

      I have lost my mobile number which is registered with flipkart account. Tried couple of times to change the number. While trying to change the number they are seeking otp in both old and new number. Already lost the old number then how's it possible to enter the otp. Dont know how to sort this out. While registring the email id that time slso seeks otp in the registered number kindly help me regarding the same.
      Jun 19, 2019
      Complaint marked as Resolved 
      Flipkart customer support has been notified about the posted complaint.
      Verified Support
      May 17, 2019
      Flipkart Customer Care's response
      We are sorry, we are unable to find your account details. Request you to get in touch with our customer support number[protected].
      When I tried to login my flipkart account than it shows an error of "Login Unsuccessful. Please retry in a minute."
      I have purchased a samsung soundbar, model HW-N550/XL which has been delivered to me on 08.05 2019. Deliveryman told me that technician will call me within 2days but not yet called and demonstrated. Please take necessary steps to send the technician.
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        J
        jitendra singh rajpoot
        from Indore, Madhya Pradesh
        May 15, 2019
        Resolved
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        Resolved

        Address: ASF-28 INDUS SETELIGH GREEN CITY DEVAS NAKA LASUDIYA THANA INDORE M.P. UPENDRA SINGH MOB 9131401023, 9893804396, 453771

        मार्क की वाशिंग मशीन ली थी जिसका
        Order id: od[protected]
        Order date:[protected]
        Invoice date:[protected]
        Pan: aagcc4236p
        Cin: u74900dl2016ptc291626
        Bill to
        Roshni singh
        C/o advocate jitendra singh
        Near narsingh mandir khiriya
        Ward bina, bina.
        Bina 470113 madhya pradesh
        Phone: [protected]
        जो की मेने शादी में गिफ्ट दी थी जो की ख़राब हो गई है
        चालू करते है तो आवाज आती ब्लोअर काम नहीं कर रहा है
        ये मशीन अभी इंदौर में है
        इनका पता है - asf-28 indus seteligh green city
        Devas naka lasudiya thana indore m. P.
        Upendra singh mob [protected], [protected]
        मशीन को से ठीक जल्दी से ठीक कराने का कस्ट करे धन्यवाद
        Jun 17, 2019
        Complaint marked as Resolved 
        Flipkart customer support has been notified about the posted complaint.
        Verified Support
        May 17, 2019
        Flipkart Customer Care's response
        Customer raised a complaint regarding the product delivered. We regret to inform that as the product was delivered to customer on January 15, 2019, as per the sellers 10 days replacement policy we shall not be able to accommodate customer request for return of the order. Requested customer to contact brand authorized service for further assistance. Hence, closing the complaint form our end.
        May 19, 2019
        Updated by jitendra singh rajpoot
        मार्क की वाशिंग मशीन ली थी जिसका
        Order id: od[protected]
        Order date:[protected]
        Invoice date:[protected]
        Pan: aagcc4236p
        Cin: u74900dl2016ptc291626
        Bill to
        Roshni singh
        C/o advocate jitendra singh
        Near narsingh mandir khiriya
        Ward bina, bina.
        Bina 470113 madhya pradesh
        Phone: [protected]
        जो की मेने शादी में गिफ्ट दी थी जो की ख़राब हो गई है
        चालू करते है तो आवाज आती ब्लोअर काम नहीं कर रहा है
        ये मशीन अभी इंदौर में है
        इनका पता है - asf-28 indus seteligh green city
        Devas naka lasudiya thana indore m. P.
        Upendra singh mob [protected], [protected]
        मशीन को से ठीक जल्दी से ठीक कराने का कस्ट करे धन्यवाद

        सर जो आप 10 days replacement का कह रहे है मुझे मशीन बापिस नहीं करना उसे सही करवाना है तो में iआपसे नहीं कहूंगा तो किसे कहु आपका है मार्कQ COMPANY आपका है Tieup है तो आप मेरी complain उनके द्वारा Solve करवाइए इस जवाब से आप हमारी समस्या से पल्ला कैसे झाड़ सकते है lअतः
        मशीन को जल्दी से ठीक कराने का कस्ट करे धन्यवाद

        MARQ COMPANY के सर्विस प्रोवाइडर को इंदौर एड्रेस पर भेजिएगा
        Flipkart my account are blocked and show login unsuccessful plzz solved my problem and Flipkart customer care executive are not solved my problem
        And I have money Flipkart gift card
        Past 3 days i cant able to login my account i tried to reaching customer care but they are helpless .i received OTP everything but finally i entered new password again its showing same error
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          A
          ali Patel
          from Rajkot, Gujarat
          May 15, 2019
          Resolved
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          Resolved

          Address: 177, NARGOL ROAD, 396150

          Hi sir
          My name is moinuddin
          Register flipkart account long time ago
          With my mobile number [protected] and email id [protected]@gmail.com
          Now from last one month they deactivatr my acvount i replied thier email nd tried calling flipkart so many times but it isnt helping me they just dnt co operate thats why i have to write my query
          Could you please helpe in this matter
          Thanks regards
          Moinuddin
          Jun 17, 2019
          Complaint marked as Resolved 
          Flipkart customer support has been notified about the posted complaint.
          Verified Support
          May 17, 2019
          Flipkart Customer Care's response
          Customer raised a complaint stating customer account is blocked. We have interacted with the customer and informed that our systems have observed a trend in customer purchase history that suggests that the items purchased by customer are for reselling and not for personal use. This would mean that any new order customer attempt to place will also get cancelled. Hence, closing the complaint from our end.
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            A
            Ankur513.36
            from Gurgaon, Haryana
            May 15, 2019
            Resolved
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            Resolved

            Address: Kolkata, West Bengal

            I have received a message, wherein it was mentioned that i have won a lucky draw and won inr 780, 000 or swift dezire and asked me to deposit inr 7, 800 as service charges. I have a payment of approx one lakh. I have the details of paytm number and bank account number to which i have made the payment. Can also provide further details, if required.

            This incident happened on 14 may 2019, where i have received a message from +91-[protected] wherein it was mentioned i have won lucky draw etc. The charge of your registration service payment of 7800. Helpline number - [protected]. I have made a payment of inr 23, 400 to vinod kumar whose bank account details are [protected] and ifsc code sbin0004380.

            Thereafter, i have made a payment of inr 58, 200 to kailash jatav on his paytm number [protected].

            We have received a call from [protected] asking for payments. Kindly help me on this issue and help me to get back my hard earned money.

            Thanks in advance
            Jun 19, 2019
            Complaint marked as Resolved 
            Flipkart customer support has been notified about the posted complaint.
            Verified Support
            May 17, 2019
            Flipkart Customer Care's response
            Customer raised a complaint stating he is receiving fake calls from fraudsters regarding offers and lucky draws. We would like to inform that any offers appearing anywhere other than on our website (https://www.flipkart.com), Flipkart Lite/mobile site or app are not from sellers on our portal. Also, we have informed the customer that in case of any monetary loss due to fraud by such websites, to file a complaint with the cyber cell for support. Further, informed the customer that the customer can choose to initiate legal action against the spammer/spamming organization too. Hence, closing the complaint from our end.
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              M
              Mksnalco
              from Mumbai, Maharashtra
              May 15, 2019
              Resolved
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              Resolved

              Address: Angul, Odisha, 759145
              Website: Flipkart

              I am not able to login into my account for some months. After writing and calling so many times to customer care still no result. Its too much frustrating. L also have flipkart first membership with almost 30 coins... Each time they are replying their system detect unusual payment method used for order and recent order cancelled, but non of my order has been cancelled. I have used credit card option for payment. Upon asking which order they didn't clarify.

              My email [protected]@yahoo.com
              Jun 19, 2019
              Complaint marked as Resolved 
              Flipkart customer support has been notified about the posted complaint.
              Verified Support
              May 17, 2019
              Flipkart Customer Care's response
              Customer raised a complaint stating that the account is blocked. We have interacted with the customer and informed that as our systems have detected irregularities in the payment method used for the order customer account has been blocked. We always ensure that the transactions made using online payment methods are authorized and secure this is for account security. Hence, closing the complaint from our end.
              May 18, 2019
              Updated by Mksnalco
              Dear Flipkart will you please briefly describe what type of irregularities in payment of which order I have used.i solely declare that I have not used any type of fraud or cheat payment method for any of my transactions and you said you have contacted me, but rather I call and mail you so many times and you are not clarify my query.always saying our senior has the answer but not transfer to any senior neither call back from me.also your email id [protected]@flipkart.com not working for me or everyone I don't know...if you really care for your customers then clarify what is my fault...non of any leading e commerce sites have doing such thing with me or anyone.thete are thousands of cases of account blocked occurs only on your platform...go through social media .take care of customers otherwise it's too late..
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                A
                Abhisek583
                from Kolkata, West Bengal
                May 14, 2019
                Resolved
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                Resolved

                My flipkar account has been suspended. And i had 14000 ruppes in it which they stole. Plz help me to reactivate this account. I had ordered redmi note 7 pro twice and twice my orders got automatically cancelled. Then today my account is not opening at all. And flipkart customer care is not solving my problem at all. Then are just ignoring my calls and putting those matters aside
                Jun 19, 2019
                Complaint marked as Resolved 
                Flipkart customer support has been notified about the posted complaint.
                Verified Support
                May 17, 2019
                Flipkart Customer Care's response
                We are sorry, we are unable to find your account details. Request you to get in touch with our customer support number[protected].
                May 17, 2019
                Updated by Abhisek583
                My flipkart phone number which is blocked and rs 14000 blocked is [protected]
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                  E
                  Elligius Fernandes
                  May 14, 2019
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                  Address: Assolna Banda Salcete Goa, South Goa, Goa, 403710

                  I had ordered the screen guard for my samsung mobile and when the product was delivered and when i unboxed it i found a used tape inside the package

                  Below i have attached the invoice as well with the picture and video of what was delivered to me
                  +1 videos
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                    C
                    chinnamalu
                    from Mumbai, Maharashtra
                    May 14, 2019
                    Resolved
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                    Address: Bangalore, 561202

                    Dear sir,

                    I am purchaseing one kurta and plazzo set in flipkart account 12.04.2019 amount debited in my account two times 875+875=1750.But order not confirm when i call flipkart customercare they are not responding and they are not refund my money back.please solve my problem as soon as possible
                    May 15, 2019
                    Complaint marked as Resolved 
                    Email id [email protected] customer care no 18002089898
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                      A
                      Ajibin
                      from Gurgaon, Haryana
                      May 14, 2019
                      Resolved
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                      Resolved

                      Following are two incidents i would like to share for poor flipkart services.

                      The first incident refers too my recent order od[protected] for mi tv wherein for last 5 days i have been daily following up with flipkart for replacement of faulty tv set. As per flipkart customer team ; my issue has been highligted to highest level of escalation, but still after 4 days of committed installation date there has been no action.

                      The second incident in[protected] refers to sharing of my all transnational data with online fraudsters; exposing me to online frauds.

                      Would like you to use these two incidents to be used as a reference for improving pathetic service standards which flip-kart is trying to achieve throigh its services.

                      Regards
                      Jun 24, 2019
                      Complaint marked as Resolved 
                      Flipkart customer support has been notified about the posted complaint.
                      Verified Support
                      May 17, 2019
                      Flipkart Customer Care's response
                      We will revert on it.
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                        H
                        Harshad Sutariya
                        from Surat, Gujarat
                        May 14, 2019
                        Resolved
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                        Resolved

                        Hello,
                        I am complaining 3rd time for the same issue i am facing. They have again disabled my flipkart account. Flipkart is doing the same thing again and again and i don't know why they are doing this with me.
                        Just 1 day ago they gave my account back and today i am not able to login. So please take appropriate steps against flipkart and tell them to give my account back.
                        Waiting for your response.
                        Jun 19, 2019
                        Complaint marked as Resolved 
                        Flipkart customer support has been notified about the posted complaint.
                        Verified Support
                        May 17, 2019
                        Flipkart Customer Care's response
                        We are sorry, we are unable to find your account details. Request you to get in touch with our customer support number[protected].
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                          mdrehan62
                          from Azamgarh, Uttar Pradesh
                          May 14, 2019
                          Resolved
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                          Resolved

                          Address: 275101

                          Sir/Mam,
                          1.I ordered a smartphone on date 17th april 2k19.
                          2.Amount of 13999/-.
                          3.payment done through Sbi Internet banking.
                          2.Payment got deducted and order did not showed in Flipkart.
                          3.I have complained to sbi also.
                          4.Refund of failed transaction which is going to be more than 25 days.
                          5.
                          Please give me responce back. Thank you
                          Jun 22, 2019
                          Complaint marked as Resolved 
                          Flipkart customer support has been notified about the posted complaint.
                          May 14, 2019
                          Updated by mdrehan62
                          Please Give me responce fast. thank you
                          Verified Support
                          May 17, 2019
                          Flipkart Customer Care's response
                          We are sorry, we are unable to find your account details. Request you to get in touch with our customer support number[protected].
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                            P
                            priyaa001
                            from Mumbai, Maharashtra
                            May 15, 2019
                            Resolved
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                            Resolved

                            My order id-od[protected], i place the order on 2nd may but still i have not received my order, can you please work on this???
                            Firstly it showed it will get delivered by 6th may and then the date got extended and it was showing 11th may, but till now the product has not been delivered...
                            Such kind delay is not expected from flipkart... Because of quick delivery we order n trust flipkart but such kind of delivery is not excepted from flipkart.
                            Jun 21, 2019
                            Complaint marked as Resolved 
                            Flipkart customer support has been notified about the posted complaint.
                            Verified Support
                            May 16, 2019
                            Flipkart Customer Care's response
                            We will revert on it.
                            Verified Support
                            May 17, 2019
                            Flipkart Customer Care's response
                            Customer raised a complaint regarding the delivery of the order. We have interacted with the customer and confirmed that the order has been delivered. Hence, closing the complaint from our end.
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                              D
                              Dee_Unsatisfied Customer
                              May 14, 2019
                              Resolved
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                              Resolved

                              Address: Delhi, New Delhi, Delhi, 110018

                              Hi team
                              I am being harassed. Could you please help? This is in regards to the order number od[protected] and complaint sr # in[protected]. The product is redmi note 7 pro. Kindly help me in either replacement or return. I waited for a long time and got this on flash sale. The phone is very good in appearance; however, i am not satisfied with the performance.
                              Firstly, there was no polythene cover on the box, rather two stickers on both sides of the box. I think it was not new cell which i got. On top of that, i got the phone as dead on arrival. I thought the battery might have drained. I kept the phone on charging and it did not start. Then i kept it for changing for more than 5 hours and then it started. After booting up, after putting sim and making calls for few minutes, it got warm. Please be noted that till this time, i did not played any games and not videos watched. Then i watched youtube and then the phone got hot. I raised the complaint for replacement only as i liked the phone i got this for my son as his summer vacations has started. The technician came and checked the phone. He said the phone is at 42 degrees and it is normal. How can a phone at 42 degrees normal. I am worried as this will be used by my son and there can be a possibility of battery blast as this range of degrees. Then he left and i raised the return again. Today, again he came and saw the phone getting hot between the 42 and 49 degrees. He also mentioned the same in the slip. I have, in both the occasions, written on the slips that i am not convinced that till 50 degrees the cell phone is fine. I would like to mention that my friends who got the cell do not have such an issue. One got from chroma and another from amazon with higher price. They also get the cell warm on continuous usage, however, the cell remains between 32 to 37 degrees of warm. I agree this is glass body, however, 49 degrees of hot cell. Nobody can put that on ear to talk. I have ordered redmi last month from your company only and it is working fine without any warming issues. Also, i am not convinced with the technician’s visit. Now, when called up flipkart for the help, they said they cannot do anything before 16th may 2019. When the tech visit is done and other things done, then why i have to wait till 16th may 2019. Is it because the seller wants to pass the 10-days policy? I would request flipkart, who being a customer-centric company in india, to help me either in replacement of the cell or refund. Also, my colleague also ordered from flipkart and his cell is working fine. I would request you to please help me in this matter.
                              Jun 22, 2019
                              Complaint marked as Resolved 
                              Flipkart customer support has been notified about the posted complaint.
                              May 16, 2019
                              Updated by Dee_Unsatisfied Customer
                              Now, a new problem. While using WhatsApp, the screen becomes blank. Even the brand denied of giving me anything in written. I am really worries and being harassed also.
                              Verified Support
                              May 17, 2019
                              Flipkart Customer Care's response
                              We will revert on it.
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                                S
                                Sandeep78203
                                from Mumbai, Maharashtra
                                May 14, 2019
                                Resolved
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                                Resolved

                                Address: Sambalpur, Odisha, 768222

                                Hi sir,

                                I purchased mi led smart 4a pro 80 cm (32) with android tv from flipkart on 19th april and received that on 22nd april. My installation date was 25th april and still it was not done. I complained almost 7 to 8 times since 25th apr but every time they are telling some reason and post-ponying the installation. Everyday i am calling the flipkart escalation team and jeevas (Installation) team but they are are not coming for the installation. I am asking the flipkart team to cancel the order and refund if they are not able to install the tv but that also not happening.
                                I want my tv installation else my money back. Please help me.
                                Jun 22, 2019
                                Complaint marked as Resolved 
                                Flipkart customer support has been notified about the posted complaint.
                                Verified Support
                                May 15, 2019
                                Flipkart Customer Care's response
                                We will revert on it
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                                  T
                                  TheAnkit
                                  from Karnal, Haryana
                                  May 14, 2019
                                  Resolved
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                                  Resolved

                                  My flipkart affiliate mail id: [protected]@gmail.com

                                  Name: som

                                  I am user of flipkart affiliate
                                  My approved payment was rs.9000 (Nearly)
                                  I waited so much time for releasing the payment but my payment did not released
                                  Then i mailed several time to flipkart affiliate then they rs.3600 on may month and they showed on payment report
                                  Rs.3600 for march month

                                  I did not got april month payment
                                  Also my approved payment was rs.9000 and after releasing rs.3600 they cleared the approved payment and showing rs.0

                                  Where rs.5000 gone?

                                  I mailed many times but no reply from flipkart side

                                  I attached the screenshot. I mailed the flipkart clearly mentioned response time 24-48hours
                                  But no response from their side

                                  Also i got payment on may and showing on march
                                  Jun 17, 2019
                                  Complaint marked as Resolved 
                                  Flipkart customer support has been notified about the posted complaint.
                                  Verified Support
                                  May 17, 2019
                                  Flipkart Customer Care's response
                                  We are sorry, we are unable to find your account details. Request you to get in touch with our customer support number[protected].
                                  May 17, 2019
                                  Updated by TheAnkit
                                  Why you always replied with this comment?
                                  “We are unable to find account"

                                  It means you are saying [protected]@gmail.com its not registered on Flipkart affiliate?
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                                    P
                                    pradippaul97
                                    from Kanpur, Uttar Pradesh
                                    May 14, 2019
                                    Resolved
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                                    Resolved

                                    I had returned an order on 13 may 2019 & i will return on 14 may 2019 amounting to rs 337 but the refund has not been credited to my account till now. On contacting flipkart they tell me they have successfully refunded my amount and i should raise a dispute with my bank for claiming refund. I even contacted my bank and the reply which they provided me has been senr to flipkart team still they are not owning upto their mistakes. Kindly resolve my issue.

                                    Order id - id od[protected]

                                    Why should i be fighting with the bank since it is you people who are holding my money and not giving it back.

                                    Return id -[protected]
                                    Jun 22, 2019
                                    Complaint marked as Resolved 
                                    Flipkart customer support has been notified about the posted complaint.
                                    Verified Support
                                    May 17, 2019
                                    Flipkart Customer Care's response
                                    Customer raised a complaint regarding the refund of the order. We have interacted with the customer and informed that the seller has confirmed the refund has been completed on May 13, 2019. However, if the refund is not reflecting, requested customer to contact the bank with the reference number shared. Hence, closing the complaint from our end.
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                                      Z
                                      zaid.k
                                      from Mumbai, Maharashtra
                                      May 14, 2019
                                      Resolved
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                                      Address: Raigad, Maharashtra, 410210

                                      AS Filpkart is unable to deliver my product since a 8 days and whwn ill call to customer services they are unable to provide the status or solution to it. My question is this i[censored]nable to devilry refund my money. Since 6 days its showing out for delivery. its the fraud done between seller and courier panther.
                                      Jun 24, 2019
                                      Complaint marked as Resolved 
                                      Flipkart customer support has been notified about the posted complaint.
                                      Verified Support
                                      May 22, 2019
                                      Flipkart Customer Care's response
                                      Customer raised a complaint regarding the delivery of the order. We have interacted with the customer and confirmed that the product is delivered on May 17, 2019. Hence, closing the complaint from our end.
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                                        K
                                        Kohima Sharma
                                        from Mumbai, Maharashtra
                                        May 13, 2019
                                        Resolved
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                                        Resolved

                                        Address: H. No 145 Gillco valley, Rupnagar, 140001

                                        On 1st april 2019 i have ordered jewelry from flipkart worth rupee 516. My order was not successful but money was deducted from my a SBI account. Till date I did not get my money back. I have complained to flipkart, they said seller did not get payment so u ask from SBI. When I complained to SBI they said payment is confirmed by the seller. Till date I don't know where is my money. I have called so many times to Flipkart and SBI, but there is no response from any side.
                                        Jun 21, 2019
                                        Complaint marked as Resolved 
                                        Flipkart customer support has been notified about the posted complaint.
                                        Verified Support
                                        May 17, 2019
                                        Flipkart Customer Care's response
                                        We are sorry, we are unable to find your account details. Request you to get in touch with our customer support number[protected].
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