Flipkart Complaints & Reviews

My name is muhammed aslam, i was ordered for a samsung galaxy on8 on dec 6th 2018 from flipkart and paid the amount of 11690 from credit card.. We recieved a box from flipkart on 8th dec 2018, it was contained with rock pieces and old news papers.. Several times we contacted flipkart for a solution.. Past three weeks we are waiting for solution.. Now they are asking 10 more days for a solution. Even we have not recieved the invoice of our order.. We spoke the same in infopark police station at cochin. They are asking invoice copy and imei number for registering complaint...
I’m attaching the photos of the item we recieved from flipkart..

Product delivery date:24-12-18
I have booked a phone poco f1 8gb ram and 256gb internal memory costing rupees 26000 i got a stone, thermacoalpiece and rin soap in my delivery box
It was cash on delivery option
I gave 26000 rupees to delivery boy
After some time when i have opened the order i got stone and rin soap in it
Order id:od[protected]

Hello, i have ordered the gokart trolley school bag through flipkart and it got delivered in 8th december 2018. I see the product quality is not good and raised a request to refund the amount but after raising multiple requestes the product has not been picked up and the amount i have paid is not refunded as of now. I have called the customer care 6 times since the delivery, each time they raise a new pick up request and next day it got cancelled with out proper reason. Please take action against flipkart and do the need ful.

So i got pohon on 20 dec. Opn on 21st so thr is no caebal in side the box and fingerprints sensior demedg, betrry dren issue, software prob, like not abel to opn play stor, hanging problem, bad camera, n it's been 3 days i complain 9 time to return and flipkart not hear me and harres me like they don't know you telk to seller directly and evry time i ask for reson to cancelled my request ao they tell me like calm down and we rise one more request this heppn from last 3 days they not even seen my phone or as pr flipkart customer care prsn sey that your comment metch evry time bt don't know why your request got cancel wait we add one more complain can you tell me every details again they don't even have data of last call i think so. And after that this is my consumer case number '1068020' so now if you not abel to clear my complaint so i have to take legal action

I got one call from the number [protected] on 24/12/18, one lady was telling she is from flipkart and confirmed me my latest order date, product details etc.. Of flipkart and she told me that i win one lottery i, e tata safari also she offered me instead of car flipkart can give me around 12.5l of cash in my account. When i asked for car she replied that flipkart need around 9.5k of money for preparing of papers and document of car. If i am not wrong this was a fake call but my question is how other person know about my flipkart order details??

Given a order for a gold product on 14th october.
Received product is different from the one mentioned in their website as the eight of gold is less in the product. The total weight of the received product as per given invoice is 2.85 grams while it as per product description in flipkart should be 3.15 grams gold weight+ stone weight.
I am taking multiple followups from flipkart from last more than two months.
Replacement orderno:od[protected] times replacement auto cancelled after the given last day of pickup. Customer care of flipkart are giving false promises everytime. Its been two months. Multiple call and mails are sent by me.

I had purchased a laptop from flipkart and it was a free dos when i consulted with the team they said to consult with the technician. Even after installing a new os the problem is still there. Now i came to know that it has a problem with the hardware. It has a warranty of 1 year and now i want to claim my warranty as against the product since the hardware problem was already there from the day i purchased it.

Sir

Facing very bad experience from flipkart.
I ordered a redmi note 6 pro from a recent sale of flipkart.com (Prepaid), but in return i recieved a box with only the charger adapter, a usb cable and a back cover and there was no mobile phone in the box.
I raised this complaint to the flipkart customer care and they told me that they will get me a solution for this but when i called them back after 2-3 days and they said they cannot help it and they also blocked my id.
Its my hard earned money... I want it back... Didn't expect this from flipkart.
Akanksha naik gaonkar

Flipkart account with mobile no.: [protected] and
Email id: [protected]@gmail.com

I purchased one product "mobacc mobile battery for gionee p7 max" (Order id od[protected] from flipkart which was delivered to me on sun, sep 23rd, 2018 and due to wrong product delivered to me i returned the product back to flipkart and requested for refund.

Its been nearly 3 months passed and a refund has not been processed by flipkart yet. For this purpose, i tried many times and talk to flipkart customer representative on a call regarding refund and every time they send me one link. And through this link, i am unable to update bank details and for this, i talked to representative many times but every time they responded, in the same manner, saying "i am sending you one link, then update your bank details".

I am unable to update bank details through your site please update bank details at your end & process for the refund amount.

Order id od[protected] amount rs 920/-
Bank details

Account no. [protected]
Account holder - ankit kumar jangid
Bank name - sbi bank
Bank branch - riyan badi
Ifsc code-sbin0031121
City - riyan badi
Pin code-341513
Dist-nagaur
State - rajasthan

For further communication please contact on mobile number : [protected]

Sir myself dinesh pamshong, i have ordered oppo f9 in december 13 as cod method to guru nanak dev engineering college ludhiana, boys hostel 2, gill road, punjab - 141006, price was 17180, but i got oppo a37 inside the box instead of oppo f9 on 18th december which order id is od[protected]
Already i requested many times to replace the product on 18th december and afterwards continuously contacted with flipkart customers care, they promised me to solve this problem before 25 december, even product will be replaced before 25th december like that informed to me from flipkart (Called from chandigarh, bangalore), but on 22 december my replacement request is cancelled by seller without any reason and again i contacted with flipkart customer care regarding this issue, they told i have only 10days replacement policy if seller doesn't provide replace this product i have to keep this oppo a37 instead of oppo f9, sir please i request you kindly do my favour as soon as possible. Sir i have all proof as on video record while i opened the box

Sir an amount of ₹17189 has been debited from my account without my permission, and the deducted amount has been transferred unlawfully to your company's account via transaction no. Sbipg pt[protected]fkpayments mumbai, dated-11 december 2018,
So sir i request you to take all the necessary steps to refund my money, or else i will go to cyber crime cell for further action if step not initiated by you.

I purchased a kurta of w brand but received without price tag. Now at the of return the same the price tag is required. But i have received product without price tag.
When i call customer care he replied rudely and deny to provide any proof of price tag although the product was flipkart assured but they r unable to provide me any proof of price tage. This type of cheating are being heppend by flipkart please action in this.

Dear sir/mam
I have some complaint that i am not able to use my gift card of 40rs because i don't have online payment options and credit cards i want to request you pls in my last order pls give me discount of 40rs so i can use my gift card... My order id is od[protected] pls pay attention sir/mam i hope you will solve my problem as soon as possible thankyou......

I had placed an order for "dinesh introductory micro economics class xii paperback" one week ago.

The parcel arrived today and when we opened.. It was a totally different book. The book which we received is "introductory macro economics by i. C. Dhingra, sultan chand publications".

With the board exams so near, we don't want a replacement so we called customer care for refund option as there was no refund option on the page. There was only a return option on the page which, like i said, is useless because i want a refund as well.

So we called flipkart, and the customer care lady said refund cant be done... Are you serious?? She kept on saying about replacement and insisted that refund won't be done. You guys send a totally wrong book and now you are saying you won't even refund me for sending the totally wrong book??

Please help us in getting the book returned and getting a refund at the earliest... Please take immediate action this is intolerable, they have openly cheated this time

On 04 dec, order was placed for notty ride musical activity walker. On 08 dec product was received, and it was noted that the musical and light assembly was missing. Immidiately return request was raised. Option selected was item not as per description and parts was missing. On 12 dec i got autorecorded call from flipkart for scheduling pick up. Though no one came on 13th dec, again pickup was scheduled for 14 dec, but no one came. Then i got messagr that return is rejected by seller. I contacted customer care, they raised request agin and assured me that by 17dec product will be picked up. On 18th i again got message of return rejected. Upon contacting customer care the lady raised return request again, again it was rejected by seller. After that one more requesf was raised and rejected by seller. Looking at this irresponsible behaviour from flipkart and seller, i posted issue on twitter. They said they are lookinh into it and they will contact me. Today is 22 dec, till todat i have posted 5-6 posts on twitter, 1 email, and 2-3 calls to flipkart, but i am getting no response. I feel they ensured that they will postponed the issue till 18 dec because it was the last day of raising return request as per policy. I got call from flipkart social media team, the lady said they need 48 hours to look into the matter, that means they did nothing in past more than 10 days. They are not returning the product neither giving the refund. The cost of walker is rs 1762, which was beyond my budget, but i baught it because of the faith i had on flipkart. They are not only playing with the money of people but also with the emotions specially when it comes to baby products. I want strict action to be taken against flipkart and the seller headway inc, 55 kolkata.

My order id od[protected]

I had order embroidered mangalagiri poly silk saree (Red), i had cancled bcz i don’t want this product

I didn't get the refund till now. Actually they are not to initiated my refund. Whenever i m calling to them they are saying that refund has been done. But it never happened. I didn't recieve the refund. I talked to customer care of my issued bank as well. They said refund has not been done from flipkart. I want not wait more time, i want my refund now, plz help me in this case.
Contact no.[protected]

I order for a laptop.. When it delivered, there is a missing laptop, the box is full of blank paper.. The package come was properly packed but no flipkart brand is there.. Only flipkart invoice is there..
It's worsted experience with flipkart
I'm already complaint about it
But didn't get any positive feedback from flipkart
Please look into it
Thanks
Samarpan bhowmick
Samarpan. [protected]@gmail.com

I had purchased a phone on flipkart and its touch wasn't working properly so i was given a replacement and again the replacement phone is also giving me problems so i don't know if they give defective on purpose, i have raised a return request and it's still in processing from so long they are adhering to their their end and their customer care support is anything but supportive and is the most pathetic customer care i have come across. I was assured on call (Which is recorded) it would be picked up on or before 21st, dec 2018 and refund would take place within 1 business day, but i haven't heard from them still. The way you conduct business is terrible if you you can't follow your own policy then you should shut down and not cheat the indian consumers.

Sir

As per the statement please find the details below also will be attaching the screenshot of the statement

Fp emi 01/06 (Excl tax - 223.[protected].00
Interest on emi - 1234.9

As per the deal in flipkart
110508.00 was the product price in which they gave emi discount of - rs. 4392.00
And 4000 was discount for paying through sbi card

Now i am being charged here is 1234.9 as interest which when calculated x 6 installments it comes to rs. 7409.4. Now for the phone which costs 110904.00 i am paying 118313.00 please justify how is it no cost emi when i am being charged interest. My emi should be just 18484.00 why this interest on emi is charged when it was no cost emi

This is a very serious issue first of all i say to all people don't trust with flipkart company because they sell diffective item to the loyal customers. I am the recent victim. I ordered the boat bass head 220 earphone rupees 599 color red the product arriving detail not showing in my account only show the msg product is dispatch. After 4 days the product is gave me by the flipkart curior boy and the product is recive by me and finally i open my product and suddenly i was shocked the earphone right side wire is damage to the joint and only one left side earpiece is work so i decided i am do the refund process and i swear i am not purchase any product to flipkart in future if my refund or replacement does not done by flipkart.