Flipkart Complaints & Reviews

I had ordered jbl xtreme 40 w portable bluetooth speaker but i received something different jbl speaker, i escalated this issue two times with flipkart executive still not got resolved you guys failed to satisfy consumer issue, few of your executive hung up on me, i didnt knew 3000 off was a trap from you guys, i’m totally stuck in this,
My order id: od[protected]
My first return id:[protected]
My second return id:[protected]
My third return id:[protected]

I had purchased a poco f1 (Mobile phone) price being rs.19, 999 product on the flipkart platform on the 21st of december 2018 using 2 egv (Gift cards) worth 9, 999 and the other gift card value was 10, 000 order
Id (Od[protected].
I had to then cancel the order as i had ordered a wrong color so i did the same and refund was initiated and then i was told that the refund will happen on or before of 24th of december. So i had to wait till 24th making numerous calls when the refund will happen as it was a case of emergency for me. All the executives who i spoke to said that it will happen before the said time.
On not receiving the refund at the end of 24th i decided to call them again at the end of the night where i had to wait for more than an hour to speak with the manager since ll the executives told me the same info every time i had called them.

At the end when the call got connected a manager was able to help me in getting the refund of one card 9, 999 and the other card was not successful so he told me to try it again which i did and it did not happen.

So the next morning on the 25th i called them and raised a complaint regarding the same. I was again given a new date of 26th december, as a customer the only thing i had to do was wait and yet again after making numerous calls they said the concerned team will contact you regarding the issue and the case will be resolved which indeed did not happen.

Again on 26th night when i called the same customer-service team they gave me a new time frame of 29th december. Upon asking them why it is taking so long all they said was the refund was initiated but they had a problem with the seller side (Vision star ps: many complaints on this seller as well).
When i had been calling them i also provided the concerned team with the gift card number upon being asked which they told it will be resolved within the said date. But they failed to do it within the time again this time and again i was given a new date of 4th jan and was told to wait. I had also raised a complaint on social media platforms regarding the same on twitter and facebook.
The issue is still pending and my refund is yet to happen and due to these guys the product which i wanted to order has gone out of stock on 29th of december. I demand a token of apology from them along with my refund

The customer service has been the worst and on top the team which handles this case has been even more worst.
A customer has to wait more than 2 weeks for one refund to happen and the company has no value for customer satisfaction.

Would never use this platform again after this incident.

I ordered a product from flipkart in bank offer of ₹500 off but they cancel my product with giving wrong reasons. And i complain about it and ask for compensation and in return they block my account by saying high return. But even a single return i don't made from beginning (2-3years). That is totally unfair

I have booked a redmi note 6 pro (Red, 64 gb) with order id: od[protected] and payment of rs. 7699/-has been made through debit card under exchange scheme. Subsequently the said order has been cancelled and accepted by the flipkart authority. But the said amount has not yet been credited to my account despite several contact with the customer care.
It is therefore requested to arrange for refund of the amount at my account of the concerned debit card at the earliest without any further delay.

I get a torn packet of product in which some of the producst were missing, i request a complain for my missing product but flipkart block my account and did not provide my refund.
And give reason that in my previous history return no. Of products are high.
But i return under quality and other issues and under flipkart 30 day return policy.
Please return my money (1954 rupees)
Registered gmail id on flipkart ; nambardar. [protected]@gmail.com
Registered mobile no. [protected]

I ordered this product after 500rs instant discount for 34rs. The seller cancelled the order without any valid reason. The seller has no right to cancel my prepaid order without any valid reason and it's flipkart's duty to make sure that the customer is treated fairly and he gets what he paid for. Their customer executive said that i should order it again and pay 534rs again. This will not at all be tolerated. Please take appropriate action against them to treat their customer fairly in future.

I ordered mi smart tv recently, and it is in 10 days return policy now, after receiving i found the tv is of smaller size and wanted to order higher size, so i requested for return. But it is not being accepted.

Iam not even asking for refund, i asking for the replacement, but with higher specification and iam willing to pay for the higher specification

I dont understand what is the problem here, more over iam increasing your business

Dear sir,
Congratulations!! You are 1st winner of flipkart online shopping. You have two
Options
1st is tata safari
2nd is payment of rs-12, 80, 000/-
The charge of registration
Service is rs-8, 500
Contact no. [protected] flipkart.
Customer care no=[protected]

I got this msg and also got call from above number. I know very well that this is a fake msg. But my question is how did he get details of my purchase item & purchase date. Flipkart... U must do some needful to stop or aware about these frauds.

Many orders are cancelled by your courier officer this pin code 627114 (Area)

I have ordered many items same pin code.
Many orders are cancelled by your courier officer. Only few products arriving same pin code.
I have ordered from other sites too and they have delivered the items to my place. I request flipkart also to kindly consider this. Kindly do the needful.

As per message recieved delivery rescheduled: sorry, the delivery of nasaka xtra sure 20 l gravity based water purifier from your order od[protected] has been rescheduled due to an unforeseen issue faced by the courier service provider. You can now expect delivery by 01 december 2018. For your patience, rs.100/- will be added to the gift card section of your flipkart account within 24 hours. You can track your shipment here: http://fkrt.it/flmZQLuuuN regards, flipkart but still not added to my account. Attaching screensort also.

I order on 26th dec. Exp. Delivery on 29th dec. Not available on 29th, i inform customer care to deliver it on 30th dec. It has to be gifted to my sister. But continously i recd msg that your order out for delivery. But till now i not recd. I contacted the no which mention in msg, he told he resigned his job. I dont know what is happen. Bad experience.

I have a flipkart account with which i shopped recently. I got an sms saying :

Dear customer. You are winner of flipkart online company. You win 1st prize tata safari and amount rate is rs-12, 80000. Registration service charge 6, 600 on[protected] deposit. Contact no:-[protected] for more details helpline no:-[protected]

I want to know whether it is a fraud or real.

When i login my account on flipkart then it will show an error 'login unsuccessful' (On pc) and 'something went wrong' (On app).
Please resolve my issue as soon as possible and also tell me the reason, why my account not logged on flipkart?

My login details are as follow:

Name: anilkumar bolli
Phone: [protected]
Email: bollianilkumar. [protected]@gmail.com

Dear customer
Dont buy products from flipkart at the time of festive offer or in any type of sale.
They make fools to customers
I ordered phone in exchange offer and the ekart delivery boy are so rude they not even examine the phone just in one shot he denied that phone will not go in exchange, if you want the phone you pay extra money or cancel the order. This incident not only happens one or twice, its cancel my order 3 times in december sale.
They are making fools to customer

I've ordered 2 items 1.Sandisk penddrive 2. Skybag on offer flat 500 on each via paying through debit card. Then the order is placed and got notification that product is shipped. But after few hours automatically the products got cancelled and I got message "refund has been initiated". If Flipkart can't provide the promised offers why showing on the app and website.
And after that when contacted the customer service they are doing nothing and saying only "we're sorry" and asked me to reorder the same but with a higher price. Also I've asked to transfer to higher authorities but they put me on hold and didn't transfer and I had to cut down the call.

Sir,
My mobile number is [protected]
Sir i want to login my account but i can't. It shows login unsuccessful please try a minute. And i select a forget password enter otp and new password is shows unable to update your password.
The main problem is that i want to pay my payment . How can possible? Pls tell me and resolve my problem as soon as possible.

I order 3 products from flipkart
In delivery packet, i get only one product.
But i paid for 3 products
After complain for refund for missing products
Flipkart did not refund my amount and block my account.
And give reason that in my previous buying history return number is high but returns are under flipkart 30 day return policy and for quality issue.
Please refund my product amount.
Flipkart id; [protected]
Email id; nambardar. [protected]@gmail.com
Refund amount 1954 rupees
Please refund my amount

During sale i had order branded blackberry blue jeans. The same identical product i received by the name of some local brand. I raised the issue to flipkart and return what they said was that it was sent to you by mistake. Then second guy said the stock was finish that is why we have sent this. The third time i called they said only what we can do is we will take back the parcel and refund the money! The seller has smartly tricked with me! I request you to take this up ahead and some strict action should be taken against them.

Dear Sir,
I shalini Kamtamkar having SBI saving account No [protected] request you to please not to deliver AT FLIPKPOS[protected] ART INTERNET PRIC TXN#[protected] martial booked on 31/12/18.

As above tansection was not made by me, on telephone some other person collected my card details and booked the same. I am going to lodge complaint regarding the fraud.
hence request you to please stopped the delevery and arrange to refund the amount at earliest
shalini kamtamkar
Mb no [protected]
Aurangabaad (MS)

As i ordered four items under order no od[protected], out of ordered two huppeme pen stands qty-2 (Blacl color, seller-indiabazar365) i had only received one qty insted of ordered 2 qty and its shown delivered on my aap. Please look in to the matter and confirm the same of the short supply of ordered matereal. Hence an advance payment of inr 6237.00 was done already while the ordered time.
My e mai is [protected]@gmail.com