Flipkart Complaints & Reviews

I have ordered one phillips trimmer. But the item is not available in box. So please refund my money or replace my products. Yesterday i talked with grivenance officer but still i don't get any resolution. My order number is
Od[protected]. Please let me know as soon as possible my number is [protected], [protected]. I am very disappointed and dissatisfied with flipkart team.

Hello i am facing this problem from a week on all flipkart account s my family have. I am unable to login to any of my account, because it's showing "login unsuccessful. Please retry in a minute."
And from one week i am suffering from this i am unable to login to any of my account

Email :- [protected]@gmail.com
Calling no. :- [protected]
Flipkart no. :- [protected], [protected], [protected], [protected], [protected], [protected]

First i ordered a jacket (Od[protected] from flipkart it was damaged. So i put a return request so my pickup were supposed to done on 19th dec but now its been more than 8 days they did not do anything. Apart from this they portrayed me as a liar when i called them and they said i cancelled request when they tried to contact me, obviously they didn't contact me even once. And my another order which i was placed on 20th dec it was a reebok shoes (Od[protected] they promised to deliver it by 22nd and so obvious they failed again. And when i tried to contact them each and every customer care executive gave me different explanation. They said i rejected that order when wishmaster called me but its all rubbish they always make you liar to hide their faults. After so many chats they assured me to get call (Some ivm call) from their senior within 48 hrs but i got call after 2 days and he then said i could not get those shoes. So basically their customer care executives were giving me fake hopes by telling lies. I must say that flipkart is harassing their customers, i badly needed those shoes but due to their worst services and policies i could not get them. They do not even have proper compensation policy. I am still waiting for my refund and they are still giving me false information.

[24/12, 10:49 am] ‪+[protected]‬: office address - global apartment balasore visakha plot no - (42) dist - baleshwar state - odisha pin - 756020
[24/12, 10:49 am] ‪+[protected]‬: hii sir we are very greatfull to inform you that your name has been selected in lucky draw..in my prize department company so we are giving you a mahindra xuv 500 car. Thank you.
[24/12, 10:49 am] ‪+[protected]‬: your prize amount of 1280000 lac will be deposited in your account when you will pay 12800, 1% charge of your total amount as tds (Tax deducted at source) charges after that we will be transfer your prize at your address/account with best regard prize department team

I recently purchased phone from flipkart and in exchange an old phone was given. Now instead of exchange it shows as money given to delivery guy which is not correct. I submitted many complaints via flipkart app but they do not respond in efficient manner instead they send fake messages that customer is not responding. I am still waiting for flipkart to give me a resolution but despite multiple attempt I failed to get the desired info from flipkart about my old returned phone. The status still shows as money given though I gave phone and not cash to the delivery guy.

Product: MTT Back Cover for Samsung Galaxy Note 8 (Multicolor, Rugged Armor, Plastic)

I have placed an order and have raised a return request which was within the return period mentioned by flipkart. However the product wasn't picked up and the return had been cancelled 4 times so far. Every time I call their call center they admit that it was their mistake and say that the product would be picked up and refunded would be processed after the product is picked up. I spoke to their supervisors and they aren't able to help. I also remember speaking to Abhishek Singh their senior supervisor on 25th December 2018 approximately at around 7:30 PM IST. See the details below for the order id and refund id's provided to me by flipkart.

My Order ID: OD[protected]

Refund ID's:[protected],[protected],[protected],[protected]

I want to reactive my account but i am being asked to contact customer service even when i have entered my email phn number everything... Plz resovle it fast... And also help me out with this i had tried a couple of times um being constantly asked to contact customer service even to contact customer service i need to atleast have a account plz resolve it fast

Somebody called my father as representative of State Bank of India and asked the Debit Card Number and the CVV. My father provided him the same then he did some transactions of Flipkart. Then my father received 4 messages back to back saying that you have used your debit card to buy something on POS Fkpayments and here is the transaction number. The transactions have been done today that is 25/12/2018 and one of the transaction number is # PU[protected]. The amount in this transaction is INR26218. There have been four such transactions. Kindly block these transactions as soon as possible.

Respected sir/mam,
Today i got call from your site saying i have won tata safari and asking my details about bank acc.no and aadhar card no. The person was saying i have shop a walking running shoes from your site and i have shoped on 3 which month dont know, no. [protected]he called please see the no. And go through it.
Your faithfully
Seema biswas,...

Flipkart Plus coin's [Incident: IN[protected]]

Flipkart play and win - 10 plus coins are not credited yet.they promised me the plus coins are credited on or before 17 th December but not received after they escalate the issue and promise it will be credited before[protected] but not received till now

Please help me to receive the 10 coins

I have bought led tv in exchange offer with crt tv, as per terms and condition mentioned the old crt tv is in perfectly working condition no missing parts, bu as its old tv it has aging on speaker grill some rusting, so delivery boy denied to exchange. How can expect new crt tv for exchange. Very disappointing with the unclear exchange policy. Kidly do the needful....

Please don’t buy anything from this scammer. The invoice and product (Macbook air) serial numbers are different. This has happened to many people and this will result in breach of warranty. Moreover, their customer support is the worst ever. Their customer care representative won’t look at it and would say that there is a technical error so we cannot look into your details. Their cs email id is no longer in use. The customer service tab in their app doesn’t work and it constantly loads and loads. You can’t literally lodge a complaint anywhere. Please please dont buy anything from flipkart. Choose amazon or stores. This is from a customer who has been a purchasing from flipkart since its beginning.

Hello,

We'd like to let you know that your recent order has been cancelled as our systems have detected
Irregularities in the payment method used for this order. We always ensure that the transactions made
Using online payment methods are authorised and secure; this is for account security.

This would also mean that you will no longer be able to login to your flipkart account

Regards,
Saai sunil
Flipkart customer support
What the hell flipkart got this message from your end.
I dont know why and not getting logged in.

Its flipkart i am too much suffering from it to order any product because of its delivery delay.
It's not only delay it's too much delay, delivery date out of date several times on my every order.

Ie:- 1. Asus zenfone max pro m1
2. Asus zenfone max m2
3. Mi earphone
4. Mi earphone

This all product delivery date has been out of date and customer servise exciters told me lots o[censored]nwanted words that he will solve my problem but never do the work on such problem facing by me.


Thank you.

I'm facing issue with the laptop and no one is helping me. Dell confirmed that they will only support the hardware part, not the software.

When i called customer care person name-raviraj mule, he said and i quote "he is not aware who is supporting software i. E. Windows 10, if dell is not supporting this is not covered under warranty" but no where i see this on the details.

Also i paid for software (Windows 10) + hardware so why i'm not getting the support and resolution for everything.

This laptop performance is poor in performance, resolution and not what. This is always hanging, resolution like hardly anything can be read.. (Attaching)

I'm really mentally frustrated with this product and support. I paid money to the flipkart not any seller or brand, so i expect at-least basic information from flipkart that is not available. I literally feel i'm cheated here...

I placed arder for 24 years upsc ias/ips prelims topic-wise solved papers 1&[protected] book havinf reference number igaezpsqq4 at 11:33 on 19/12/2018. Delivery man came to deliver on 20/12/2018 in evening after 4:30 pm during which i use to be in coaching class so i could not recieve my order. Now it's 4 days from that day but my order is not coming. And if they come to deliver please make sure they come in between 10:00 am to 4:00 pm otherwise i will be not availabe after 4:00 pm.

I had placed order for one pair of sega shoes for that i had paid online 656 rupees and amount has been deducted from my accout but neither order is showing in order list nor my shoes stauts. I placed order on 19/12/2018. At 11:18 am. And reference number for the product is [protected]igaezpqhf2. Please help me regarding this issue. Why my order is not showing.

Incident:IN[protected]
Date - 15/11/2018 (issue date)

It's been around a month that my issue is not resolve till now. I also submit complaint about the issue to Flipkart customer care that i unable to login my account due to which i can't able to pay my pay later amount which have to pay before 10th of December but i got no resolution from flipkart. I got so many messages from it to pay my pay later due amount but How can i pay if i can't open my account! Due to that i also got penalty of Rs100 in my due statement as a late fee charge. But still i can't able to login my Flipkart account to complete my payment. It's very unfair. Please help me to solve my issue.

We have ordered a mobile phone on poco F1 by xiaomi of worth RS 26000 on 21/12/2018.My Order ID -OD[protected] with name Arshad from Hyderabad, Mehdipatnam, Jyothi nagar ring road pillar number-90.But when I opened the package I received was a Stone, a Detergent soap and a Thermocoal piece.This is what has happened how can I get this we paid cash 26000 rupees and what I received was a Stone and Soap.The person who delivered the item was Ashok his contact number [protected] the delivery time was around 1:00pm on 24th December 2018.This is really so disgusting and was not at all expected.What should I do now I want either my new mobile phone or my money refunded.Flipkart please look after it and kindly refund the Money.

I have purchased a skemi brand watch from flipkart and when I got the product it was of another brand called Dusk. So I have returned the item and re ordered it after raising a complaint through customer care. Now again the same happened Dusk named branded watch instead of Skemi watch is received. Also when I called to the customer care they replied that they cannot do anything to this issue as their terms and conditions is so, if so then as a customer how can I get assured to get the product that I wish to buy as they are continue to do the same