Flipkart Complaints & Reviews

I have ordered an mi basic wired headset... With tracking id fmpc[protected] from flipkart.com and the product was about to get the delivery by january 12th. Till now the product is not delivered and haven't received any messages or call from delivery people. This is the second time am facing the same problem. Before i have ordered the same product on december 2018 mid week and the expected delivery was on 27 december. Morning i received a call from the delivery people regarding my product will get delivered by evening and once i call in the evening he doesn't attend the call and next day morning also i tried to call him, but no response. Then next day i received a message that my product was cancelled.
This is the second time i am having the same problem with the same product. This all incidents makes to lost our trust with flipkart.
Really fed up.
Kindly do necessary arrangements or else i will move on to higher authority, let me know whether there is consumer rights

I have ordered unltimate nutrition pro star whey protein from flipkart.com got delivered on time but the product seems to be not genuine. Reasons i found to get the product fake are:

1) product printing is totally different from the products shown & also which i have used earlier.
2) didn't find 5 dots on the back side of the cap of the product
3) no ultimate nutrition logo or symbol on the air tight seal cover.

Details of the order are:
Order no: od[protected]
Website: flipkart.com
Date of order: 11 january 2019
Date of delivery: 12 january 2019

Customer support resolved this issue by refunding my money but is this the result of trusting flipkart and getting fake product. Totally disappointed. I want compensation for the inconvenience i have been through.

Regards:
Adil hashmi
Contact: [protected]
Mail id: [protected]@gmail.com

Hi,

I had ordered the style homez order#od[protected] from flipkart which was supposed to be delivered by sunday 28th october 2018, but not delivered in time.
I am actually not satisfied with the service and delivery by flipkart. I had called them more than 10 times, but there was no proper response regarding the delivery of the product. The item was delivered so late, when i was about to cancel the order.
I am receiving the pay later reminders and statements, but i have already informed your customer care people that i am not going to pay the amount as i am dissatisfied with your delivery service and fake promises. Also i had asked them to take back the order, but still flipkart pay later executives are threatening me to send legal notice. Now i have already uninstalled flipkart app and decided not to make any further shopping on flipkart.

Thank you.

Atul thakare
Cell: [protected]

Hello flipkart my email id: [protected]@gmail.com my account is blocked and i have to pay emi of 12153/- this month i don't know who you are to decide the quantity i had money i will buy as my wish whom you are to judge don't act as monopoly in future paytm will do better than you.
Know coming to my matter i had to pay the monthly emi know without proper knowledge their blocked my account i won't pay penalty because it's your fault to block my account without proper notice.

You senior executives don't have knowledge about it so unblock my account and verify properly if i violent any policy i'm sorry for that.

My name is ranjan kumar mohanty and registered email id - [protected]@gmail.com

Without informing or warning please don't block my account... It is constantly showing unsuccessful login, try after one minute.. May be due to some reasons you have blocked but i am confirming i have no wrong intention and further i will place order from highly rated sellers so no cancellation or replacement will happen..

Flipkart operated semi closed wallet is approved by rbi and you cannot forfeit my money without my consent. Please restore my account and i promise further no such incidents will take place... I am a mtech student, i know the reason... Please help me and keep my trust on flipkart. I deserve one chance, please activate my account..

Had requested an exchange on 08-jan-2018due to size fit issues.
The pick up guy came the next day and denied to pick up the product due to price tag missing for the product. I called flipkart customer care and informed about this issue. He told me to cancel the exchange request and place a new exchange request. He also told me to mention in the comment section of the new exchange request that the price tag was missing in the originally delivered item so that next time when the pick up guy comes, he is pre informed about the missing price tag and doesnot deny the pick up.
I did exactly the same but the pickup guy denied to receive the order as he didnot have any instruction from flipkart team to receive my order with missing price tag. I again contacted the customer care and asked them to raise a complaint for this issue. I was told that the pickup will be done for sure and today i got a call from flipkart team informing that my product cannot be exchanged since price tag is a mandatory condition for return/exchange. I informed them that price tag was missing in the originally packed product so i cannot provide them the price tag but they are totally denying that price tag could be misssing in the product they delivered. Moreover, i was suggested by the flipkart team that i should have taken a video while opening the shoe packet which i could show them as evidence. Tell me, who does video shooting while opening the online shopped item. Atleast i have never done this before but going froward it seems to be the only option while shopping on flipkart. They are forcing me to believe that the price tag was present in the originally delivered order and are totally denying the exchange. I cannot compromise on the order since i have paid rs 1739 for the shoe, and to me this amount does matter. I am really frustated with this incident and want to get this resolved earliest. I want to take legal action this incident

Hi,

This mail is to inform you that the person who came for a delivery to my home made a damage to our newly bought vehicle with the delivery truck. They didn't inform any thing about the damage. Once i noticed the damage and enquired about this to the delivery person he said that "it's a mistake from their end and it happened accidentally".

To replace the vehicle part we need a police complaint to claim it. So i[censored] have any other solution to solve this problem please contact me asap.

Phone number:[protected]

I had placed an order for asus zenfone 5z on 9th jan, 2019. My old phone is in quite a bad state and i urgently needed a new one. It was supposed to get delivered latest by 12th jan, 2019. The order supposedly even reached the hub nearest to me on 11th jan itself. I was sure it would get delivered before time until i got a message saying that my delivery had been misrouted within the same city. Not knowing what that meant, i immediately called up customer service to ask them what had happened. They said that they can't give me details about the location of my delivery but assured me that it would reach me within 2 days. The day later i get another message saying that my issue has been escalated and the concerned team will give me a missed call on 17th jan!!! My phone was supposed to get delivered latest by jan 12th and now i'm going to get just a call regarding it straight away on 17th jan. So, i called up customer service again but they were of no help at all. They said that only the concerned team can tell me exactly what's happening and there's no way of contacting them until they themselves contact me on 17th jan. What make things even worse is that the phone i've ordered is now being sold on flipkart without discount and they are promising to deliver it by the next day itself. Why do i have to wait for a call from them till 17th jan when they are delivering the same phone to people who are going to order it much later than me within one day.

This is regarding the product which i purchased from flipkart on 19 th december. The product which i received is defective as sometimes its screen touch and finger print scanner stops working. I contacted flipkart regarding the problem.
After 10-15 calls finally accepted the return request and my product was to be picked up by 02/01/2018. But on the pick up date return automatically got cancelled. After when i called flipkart giving explanation why the returnwhy the return got cancelled they had no answers and they scheduled the next call on 6th of january. On 6th of january i did not eceived any call from flipkart. After 6th i again contacted flipkart regarding my problem then again they gave next scheduled call date on 11 th of january on 11 th itself i did not received any call from flipkart. Then again i contacted flipkart regarding my problem. Then on 12 th of january i received a call from flipkart saying that your return cannot be processed as 10 days replacement policy has lapsed. When i asked them why the return request automatically got cancelled on 2/02/2019 they gave reason that my phone was unreachable. I would like to inform that on the delivery date of the product i did not received any call the person incharge for the delivery directly came to deliver the product without any initmation. So on thepickup date why the pick up incharge did not even try to pick up the product. According to my knowledge my phone was reachable on 2/02/2019 as i have received calls on that date. I did not received any call from flipkart. I have all call log details for 02/02/2019 and to prove that my phone no was. Reachable i have other call log details with me. I request consumer redressal department to look into the matter seriously. Otherwise i have to take strict action through consumer court aginst flipkart.

Hi,
Ordered nokia 5.1 plus, and it had charging iaaue and phone was been replaced within the given returned policy period. Still they were not replacing but after complaining to consumer forum it got replaced.
Order id - od[protected]

Now again the replaced nokia phone which i recieved after that ia having issue, its having calling issue.
I am pissed off with these kind of issue again and again, i dont want this phone kindly refund my money. These kind of service is not acceptable from flipkart.

With due respect, i had purchased the many of products from flipkart for my joint family members during the big billion days and festive dhamakka offers in the month of september and october of 2018 respectively and i have sum of coupons upto rs. 5000 with wallet balance almost about rs. 500 in my flipkart account, hence am not reselling distributor for the same products but company (Flipkart) suddenly blocked my flipkart account without reviewing past four years background of ingenious of my account with flipkart.
Since lot of products have warranty bill and am unable to take print out of that invoice copy (Warranty bill) also.

Reagrding that i was posted many emails to flipkart but still now there is no good reply from flipkart. Again and again they send same reply "from our end system find you as a re-seller for purchase, hence no longer will be log into your account'
So i request you to kindly give me some resolution for the problem that i faced with flipkart. Thank you.

My registered mobile number
[protected]
My registered email address
[protected]@gmail.com

Flipkart — shoes return of adidas

1 review

Hello sir,
Me isse phle bhi kai br yha comlain kr chuka hu lkin flipkart ki team koi action nhi l rhi h mere case ko l kr please meri help kre or jald s jald meri problem ko solve kraiye. Me bhut pareshan ho gya hu 10 din s ustmer support prcall kr k or mail kr k lkin koi jwab nhi aa rha h udhar s. Mene bhut br return k liye complain kiya lkin mera return accept nhi kiya ja rha h na hi koi return request ho pa rhi h mera account bhi block ho gya h mene jo shoe kharida h vo chota ho rha h jiski vjh s m use return krna chahta hu abhi mera shoe retun period m h please mujhe return krwaye jald s jald. Or ho ske to mera ccount bhi open kiya jye m flipkart ka valuable custmer bhi hu phir bhi mera sath esa kiya ja rha h jo ki hm custmers k liye bhut galat h jald s jald meri problem ka resolution provide kraiye. Shoe pack kr k rkha gya h esa ka esa hi aap picture niche dekh skte h. Please mujhe [protected] pr contact kre

Hello Team, i have brought one Mobile phone Ashu Zenfone max pro 1 but received one Videocon company simple phone. Many of complain registered in your wesite and also flipkart account. No body give me help.

Kindly resolve my issue

Your very unsatisfied customer

Harish

[protected]

15 days back, We have placed a order of matters 78×72×5
But we have received size 72×72×5
We raised for replacement but since 10 days we didn't get proper feedback from the flipkart and seller, today the matters which have received as taken away by seller for the replacement
so kindly provide us the right size of matters78×72×5 by 24 hrs

Have a flipkart account but from last 4 5 months i am not able to login into my account and i am continuasouly getting emails calls about making payment of paylater account credit but i have not used paylater for any purchase on flipkart please help me with this issue.
Please help me and resolve this issue as soon as possible. I am suffering from this problem from 5 months and flipkart is continuously sending me this message s for the payment and my account is also blocked and i am not able to login in it please help me
My flipkart account number is - [protected]
Email - [protected]@gmail.com

For last 10-11 months my account is not opening. I used my old username and password. But it was not opening.
Then i used forgot button and then received code.
Entered the code successfully.
After that it was asking please set a new password.
Then i entered new password. But it was showing "unable to update new password please retry". Or your account is blocked.
That is the problem i am facing so please solve my problem as soon as possible.
Email id:- [protected]@gmail.com

My account is vivek[protected]@gmail.com
Flipkart has block my account due to my order's return and cancel.
If there is a shoping site then we will also shoping nd cancel nd return, what does it mean to block the account in it. Please open my account and i also have to pay my account
Please help me to open my aacount.
I want to pay my account and due to not having my account open, i am unable to pay and i will have a problem in the future without payment.
Please help me as soon as possible.

Order no.: od[protected]
Don't give any wrong/fake commitment to the customer.

Why i have to suffer for a product where is not my fault at all.

Don't try to force to me to highlight the issue to the concerned department.

I need to get the product on or before today within 07:00 p. M. Or refund the amount within today within 07:00 p. M.

There are two options which i have mentioned above.
Now the choice is yours.

Regards,
Biplab chatterjee
Contact no.: [protected]

I have ordered kaspersky 3 year 1 user on 31th december 2018 by flipkart "pay later" and i paid the money later. While ordering it was mentioned that the product activation code will be sent to my registered mail id within 6hours. Today is 12th january 2019 till now i have not received the activation code. I contacted flipkart customer service about this issue but no use. Even today when i checked my orders it's showing delivery will be made by 31st december 2018. Very disappointed with the service.

I ordered this product which was 2 in quantity... I paid for both of them (rs. 596/-) and in the packet there was only one...when called up the delivery man he isn't picking up the phone... I don't know what is happening... I am dissatisfied with this quality of service.. I ordered two but I got only one... #NEVER EXPECTED this from flipkart. ..