Flipkart Complaints & Reviews

1. My name is umesh sah and i ordered motorola one power vide delivery order id od[protected] there after i received message that i will get my product on 28 dec 18. Further on 28 dec i got message that product is out for delivery there after i was not at home that time we told the delivery boy to deliver item by evening, he told me that i am unable to deliver in evening i will deliver tomorrow.
2. I got another message that product would be delivered tommorow. When i didn't recieved any message on 29 dec 18 till evening i contacted customer care mr. Om jaikishan but he was totally confused he was unable to give any satisfactory answer and he told me that i would get my product by 04 jan 19.
3.in view of the above reason for delay may be given to me otherwise in future i am not going to order any product from flipkart and not even i suggest any one.

Hi flipkart,

I saw a user reported the same issue. I am logged out automatically from flipkart. From past few days am unable to login to my account. Since yesterday am trying to set a new password (After providing reset code recurved in my email id), it gives an error "unable to update password, please retry".
Please advice as i am planning to buy a redme note 5 pro 64gb but it's pending from past few days.

Thanks & regards,
Amit mahani

I purchased this phone 2 days back, it has been through the procedure for replacement 3 times already (2 out of which were initiated from the customer care executive) and been rejected all 3 times. Flipkart is not ready to refund the money to me now. It’s typical harassment as now they are forwarding the complaint to the department, which has been done 3 times already with no relief on the issue.

We have placed multiple orders for our company on flipkart. But they don't provide gst invoices. Whenever i call, they say speak to seller but they provide no details of the seller and no information at all. The seller in our case is flipkart itself as the products were marq by flipkart. We need gst bills and not bills under any name.

Contact details - jinesh shah
Order no od[protected]

Please arrange a call flipkart on the details registered on this order number

I placed an order iphone se which is supposed to be delivered on 29.12.2018 but when i check the status by tracking my order, it shows that the delivery attempt failed as no response from customer.. Whereas no call was made from you to deliver me the item even i provide you with an alternate number. Order id is od[protected]
I want my refund today itself as the delivery have to be done today only.. Its really unexpected and i'll never suggest anyone to book an item from flipkart. Even i called the customer care and they were saying that they don't have any authority regarding this

I purchase a new phone on your application and in exchange i am giving my redmi note 4. When your person came to collect the item he said to me my phone was damage it seems like my phone was 2 year old and what you expect me my phone screen is perfect even i got bill and my phone is still working but still your collection boy was not verified my phone.

My name is harsh, i have ordered poco f1 from flipkart 4 times but each time the order have got cancelled by them. Upon enquiring regarding the same, everytime i get some or the other excuse for cancellation. Flipkart have all fraud sellers who just wants to make fun of customers by luring them and than cancelling the order. There is not mentioned of limited stock or something.in flipkart app, site they are taking the order n order is taken they cancel due to limited stock

Iam not able to order items to pin 691311 where my actual home is. It is so difficult.

I have ordered many items to another pin code where my college is, which is kinda far away from home. But i am not able to order items to my native place as delivery is not available.

I have ordered from other sites too and they have delivered the items to my place. I request flipkart also to kindly consider this. Kindly do the needful.

Hi,

I've been trying to login to my flipkart account in mobile app but it's not accepting my credentials. When clicked on forgot password, it sent an otp on the registered number and asked to set new password. When trying to set the password, it's showing "unable to update your password. Please try again later."

Not able to login even in desktop site. Please resolve it asap.

I ordered adidas tylo shoes from flipkart (Order i'd[protected]. I ordered this on 20dec in flipkart sale and got it for rs 2379. Flipkart have not delivered this product and now forcing me to cancel this product and reorder it with increased price. Please help me,. I have already paid for this.. I am really sad about it, flipkart seems to not care about their customer, i have already paid through flipkart pay later program, now they will force me to pay the amount without giving me product. Please help me.

I have ordered many times the same thing but gati couriour is not delevering my product nd the supervisor says tha the product is delivered on 13 dec nd after that 14 dec and after that 15 dec this is promise date sir nd on 15 they didnt delivered my product say 18 dec is the last date sir plsss i have complaint many times for ths but. Nothing happend nd on 18 dec supervisors says we canceled your order as per as there is prblm with seller on delivering your product.. Pls order the same thing again thts why i ordered the product again nd the same thing happend again the product is krx 40 kg gym kit... On 18 dec i ordered two thinga first is krx 40 kg gym kit... Nd second is rj 8in1 gym bench but they again not delivering my krx gym kit nd the delivery boy is calling me again nd again for rj 8 in 1 bench but as on my request with supervisor they say the product is here for 30 dec but on 29 december the seller has cancelled product nd taken it back... As i am plus member of flipkart... I think the flipkart is the worst nd fraud company because they are not returning my money back of refund taking so much time... Nd the employees aree irresponsible nt working nd not helpful for customers... I will fir on the company because they are not refunding my money... The fraud nd worst company... Get me in touch plss help plssss i want to take action on thiw company as this is fraud company my contact no is [protected]

I want to return my handset asus m2 which i purchased on 26 december, 18. Not at all happy with the performance of battery and camera especially as expected. Too much lack of clarity in display and moreover the handset is not handy at all, screen size is just too big, means the phone length wise is quite big and so it's not being ease to operate.
[protected] contact me personally however possible and i want to change my handset, i am very unhappy and unsatisfied.

Sir,
Iam methun. My mobile number is [protected] and email id is [protected]@pm. Me
Sir i want to login my account but i can't. It shows login unsuccessful please try in a minute. And i select a forget password enter otp and new password is shows.
But unable to update your password showing if ienter new password

Recently i changed my mail from gmail to proton mail.
I don't know after changing flipkart works for 2 days after that showing login unsuccessful error.
Pls help me and resolve my problem as soon as possible and also tell me what is the reason, why my account not working?

Respected sir,
This is santanu paria i'm ordered a nike air precision shoe and the orders i'd is od[protected] from flipkart (Sellers - retailnet). Shoes was large as compared my size when i get the product (28/12/18). After then call flipkart cc bt they suggested me, now we refund ur product... After few minutes you call back again and complain for replacement. Again i was call flipkart and they tell me sellers have not this size. Then i look at the the website and seen that shoe size is available as i want with the same sellers.

Please sir do needful action against both of them.
Looking forward for your kind support and cooperation.

Thanking you
Santanu paria
Santanuparia.[protected]@gmail.com

Hi sir my name is soundarya s

My email id : [protected]@gmail.com

And my problem is i am unable to update my password.

Last few days my account not opening. I used my old username and password. But it was not opening.

Then i used forgot button and then received code.

Entered the code successfully.
After that it was asking please set a new password.

Then i entered new password. But it was showing "unable to update new password please retry".

That is the problem i am facing so please solve my problem as soon as possible.

I am a regular user of flipkart and i purchases most of my products from flipkart too, but in last three days my experience o[censored]sing flipkart services was totally shocking.I ordered a mobile cover for my redmi note 5 pro which was cancelled after 3 days of being shipped and i needed that product, so i complaint flipkart regarding the cancellation. After that they told me that there was some seller issue and after my complaint they told the reason to be bulk order from my account.But this was not the end i told them there was no bulk order from my account, so they raised the complaint and after 2 days i got a mail from flipkart saying that i ordered products from them for reselling so they blocked my account. I was shocked from this incident as all the products which i ordered before the deactivation was for my personal use.why will i resell them if i need it for my own use and how can they say i am reselling those products.Plz solve this issue as there was also flipkart plus benefits in that account.

My name---ALOK CHANDRA RANJAN
FLIPKART ID----alok.[protected]@gmail.com
Mobile number--[protected]

I order a Lenovo laptop from Flipkart on 24th December which costed around Rs.28, 990. So, I decided to pay the amount partially by credit card and partially by Flipkart gift card where the amount is stored in the Flipkart's wallet as liquid money. The order (Order No: OD[protected] got confirmed with payments by both means, but the order got canceled on the next day. I was refunded my money back immediately.

I again tried to order the same product twice, still the same issue was faced and I was notified that the order will get canceled after getting confirmed.

On 25th December, I placed the last order for the same product with the order number :OD[protected], the order was confirmed, but got canceled on the same day. As, the payment was done partially from the credit card (Rs.1674) and remaining amount by Flipkart's gift card (Rs.27, 306). The refund of the payment from credit card has been done, also the refund has been made to the Flipkart wallet as my gift card. But, my concern is that, Flipkart has blacklisted my account, giving the reason that I have been cancelling the previous orders and high number of returns.

My only concern is that I want back the wallet money as my gift card code, so that I can use it from any other account, as that money was added on 24th December, not before that. The only reply I am getting from Flipkart, is that they can't return my money and on sending a lot of request email for my refund, I am only getting the response that my account is blocked for high number of returns which is definitely not true.

Please look into this matter with utmost concern.

I bought Samsung A9 128 GB 8 GB RAM phone from Flipkart on no cost EMI bases EMI for 9 months. What Flipkart did to me is worse that offer was not applied by them now my credit card statement showing full amount of RS. 39990 that I have to pay in one go else I have to pay interest if I will convert them into EMI. And they have that so called policy of 10 days now since the statement come after 10 days I cannot return that phone and it left me in worse condition. They earn money from people misery. Cheaters

Such a hopeless company that they won't keep up the delivery promised dates...
Ordered the toy worth of 1429 INR on Dec 14th and the EDD was on 24th Of Dec thinking that the delivery would be on and after 24th Dec I was not home and flipcart very graciously tried to delivered before 24th that's on 19th of dec .. Post which I called them and told them that not to deliver the package before the original edd but to deliver on actual estimate date the call center representative said and took note on the same... Yet the delivery guy he completed his quota of roaming around my locked house three times that they can finish up there job...
Yesterday one of the call center executive called and promised that the package will be delivered by today and today I was on the phone for more than 3hrs to get this fixed was tomorrow is my 4yr old daughter birthday and because of these educated ### i have to see her sad tomorrow... I made a mistake trusting flipcart ... they fake everything right from the order to the delivery dates and all the people w call themselves as CUSTOMER CARE are a bunch of liers and uneducated ###

I got Flipkart Gift Voucher (Voucher Number: [protected]) of RS. 5000/- from my company.

Last month I have redeemed that Voucher in my flipkart account but never used, but after few day's when I try to login in to my Flipkart account my access was denied.

I called Flipkart customer care (on 18th DEC 2018) and I given my old transactions (order numbers which) which I had done in past with my account, asked them to find that my old orders account and I came to know that account has been hacked and my register email and mobile number has been changed.
I asked Customer care to take my complaint regarding account hacked, that customer care person has taken all my information and told me he has raised a ticket and support team will call back to you by 20th DEC, I asked him to give me ticket number but he refused to give me saying that is not required.

But I didnt received any call from support team, again I called customer care on 21st DEC 2018 and asked about my complaint status they told me their support team will call back me on 22 DEC 2018

But I dint received any call from support team till 28th DEC 2018, and I again call on 28th DEC 2018 asking status, they told me there is no any complaint ticket registered .. i really shocked.. why Flikart playing such game...

Again I given all information and asked him to find out my Gift Voucher and I came to know that Gift Voucher has been transferred to some other account that I don't know, I have asked him to register my complaint again (taken promise for he will give me ticket number) for hacked account and stolen Gift Vouchers redeemed amount from my account and this time I got complaint number : IN[protected]

Now they have told me, support team will call back to me on 30th DEC

Not sure on 30th DEC which next date I will get, and also worried about how flipkart is securing amount.

Hoping flipkart will resolve my issue and I will get my stolen amount back soon.

Thank you!
Prashant