Flipkart Complaints & Reviews

#flipkart #timesofindia #walmart
I have been following up from last 21+ days for return of my product from flipkart.
There seems to be no resolution on my issue.

Pathetic customer service, there seems to be no ownership and accountability.
This is how you treat your customers or rather cheat your customers???
Extremely unprofessional attitude

Flipkart order id od[protected] [incident: in[protected]]

In our flipkart affiliate account, we have 5000+ rupees under approved payments section but still, we didn't get the payment from flipkart affiliate.

We have mailed several times but nobody had replied and we have also submitted the issue in affiliated programmes contact us page, but they have not replied to us.

They are not providing any support and not even there is a number to contact them. We are hopeless and helpless. Kindly take the necessary actions against them. We have worked very hard and now we are not getting our hard earned money.

Flipkart affiliate registered email: shubham. [protected]@gmail.com
Tracking id: shubhamth

Dear sir/mam,

I have an account on https://affiliate.flipkart.com

Registered email id: [protected]@gmail.com
Tracking id: sunil1998

I got my payment rs. 2808 through egv

But i have got only e gift card voucher number, not the pin

Without the pin, gift voucher is useless

Contacted the flipkart customer care several time via phone & email, but not received any solution

They blocked my flipkart plus account with 50 coins in it only on an assumption that the purchases made are for resale. But they were made for my underconstruction home. Even after continuous mails for clarification i didnt receive a reply. I have opted for a flight ticket from that 50 coins is the reason they have blocked my account which is worth[protected]. I have bought 10 different products of same company which made them feel that it is for resale. So help me unblock my account as i want to use those coins to book a urgent ticket.

Flipkart your name in misused! I got an sms today that said i have won maruti suzuki swift dzire and a cash prize of ₹8, 50, 000 and it said that i have to pay a "registration service charge deposit" of ₹6, 500 to claim the prize and contact on [protected] for details. 40 minutes after the sms i got a call from [protected] and the person asked if there was anyone named kiran chauhan and when i said no then he asked whether i had shopped through flipkart and when i said yes then he started to explain about the prize and asked for my account number and ifsc code for money transfer but i did not respond and just hanged up the call.
It's a very serious issue as flipkart's reputation is at risk. I'm also attaching a screenshot of the sms with this complaint. I hope action will be taken against the culprits...

Hi,

I placed an order for baby tricycle which I had to gift to someone. I placed the order (number - OD[protected] on 30th December, paid money and product was to be delivered on 03rd January. Received a mail from Flipkart on 03rd that seller is taking a bit longer to deliver and will be delivered shortly.

Now all of a sudden on 05th January morning, I see notification from Flipkart that order has been cancelled by seller and money will be refunded by 17th January.

This behaviour by one of the largest e retail company is completely unprofessional. If an item is not available, Flipkart shouldn't let a customer order that, they can't come back after a week and say not available.

Flipkart not only wasted my time, held my money without interest for a long but has also embarrassed me since this was a gift for someone.

They need to compensate me for their unethical act. Either they supply me the same product from different seller (I see product available on their site) or provide me a compensation.

I have purchased a kaspersky inter net security anti virus in flipkart on 13.12.18 vide courier name "e. Kart logistics - courier awb no. Fmpc[protected] - (Order id no. Od[protected] sold by pc keys # 10/1-16, flat no.10, 5th b main, 4th link road, madiwala extention, bangalore - 560068 - by cod for rs.425/ to day when i entering the activation code, which was sent alongwith the cd, for activating the anti virus in my computer, it shows as"invalid activation code". Hence, pl. Solve the issue quickly to install the kaspersky inter net security anti virus in my computer.

I ordered 3 items from flipkart but i got only one in my delivered packet,
Two items missing are 2 uspa trackpants of order numbers -
Od[protected] and od[protected]
But company ignore my issue and did not refund my money
They cancelled my return request for one item and for other they demand my any id document, they refuse to resolve my issue
Please resolve my isse and refund my money of two missing items

Flipkart id - [protected]@gmail.com
Phone no - [protected]
Please refund my money

My self is SANDEEP last week I was purchased vivo mobile from Flipkart. Today morning one of[censored]r Flipkart agent was called me And they told ur are eligible for lucky draw costumer for has. Ur are win the maruthi Suzuki car Worth Rupees 7.90 Lac. And they asked to pay for service charge for this I made a payment of 3500/- on net banking.

Then after they again asking for 15800/- extra GST charge so can plz let me know.
I got lucky draw or not

Kindly requesting you

Thanks and regards
Sandeep HR
[protected]

I HAVE Been CONTACTING FLIPKART, since 23rd Nov 2018. It's 43 days now.
No RESPONSE from FLIPKART TILL NOW !!! Flipkart is doing FRAUD Business - Sent me wrong item & BLOCKED my ACCOUNT and Trapped me.

CONTACT # [protected]

Order # OD[protected]

Replacement Product - San Disk Ultra 128GB MicroSDXC Class 10 100 MB/s Memory Card.

Product COST = Rs.2269

I had requested for a Replacement Product which is San Disk Micro SD Card. But, unfortunately Flipkart sent me a SanDisk Pen Drive.

Flipkart has blocked my account without giving any prior information or warning. And because of which I am not able to create a return request for my Replacement order with product costing Rs.2269.

When I requested for a Return of this item, Flipkart mails me "Our systems have detected an unusually high number of returns in your purchase history.This would also mean that you will no longer be able to login to your Flipkart account".

BUT THE FACT IS, THERE WERE NEVER HIGH NUMBER OF RETURNS. I HAVE RETURNED ONLY 4 PRODUCTS IN THE HISTORY O[censored]SING FLIPKART.

I see that am not able to login to my account anymore. I tried contacting customer care and spoke to supervisors several times regarding this issue, who gave me fake timelines to resolve issue but all was in vain. No one contacted back or mailed back to me, instead kept sending automated emails with same content which said that I am not able to login again to flipkart account anymore.

I was given NO Warning or intimation before my account was blocked.

Hope that I will get some kind of resolution for this matter.

Total Value = 2269 - WRONG PRODUCT RECEIVED.

Thanks

We checked dell laptop and do all diagnostics as you specified above i attach all screenshot and video for the same and its seem that it may hardware issue or software issue that is not my consern we just bought this new laptop from Flipkart and got laptop and found with problem on first start.

as per Flipkart Seller policy 10 days replacement policy, and we also contact with flipkart support and on conversation we conclude that he will replace this product witn new working laptop, its already passed 3 days and after 10 days he will not allow me to replace this product so i dont have time get help from dell support within this 6 days, it may seen hardware issue also.

some time window started with black screen and automatically started windows narrator at the same time keyboard, Mouse was not working and display is whole black, after some time laptop automatically restart, so we dont seem that its software issue only this product has hardware issue also so i want only new product i dont want any part replacement in this new product.


Hope you understand my concern i have paid flipkart for new working laptop, but seller deliver this broken laptop and send this query to dell support.i just want only new laptop before seller policy of 10 days is expire.

Find attach Screenshot and Video of your Requested Diagnostics.

I purchased a tv from flipkart on my companies name, my company has a gst number, i wanted to take the gst credit but flipkart does not give the option of giving the gst details while purchasing the product, secondly when i contacted them requesting to generate a invoice with my company gst number they refused to do so saying it is not in their system.

I do not understand how can they deny by credit

I purchase a mobile in rs 17890/
But i got a blank order package
When i complained with flipcart
Than the concern team reject my request due to given text pls help me and refund with flipcat
Order id

Od[protected]

Hello,

We are writing to you about your recent order for the realme 2 pro (Blue ocean, 128 gb)

We’d like to let you know that your request for a replacement of cannot be fulfilled by the seller as the courier partner has confirmed delivery of the item to with the product being intact.

We are concerned and would like to understand the issues you are facing. Please reply to this email and we'll get back to you with an update.

Regards,
Tasmiya mehnaz
Flipkart customer support

Hi,
I have purchased a ibja gold coin from flipkart on 23nov i received a missing product on 30 nov (Product was sealed)...
I have raised complaint and a return request
Seller have cancelled my return request within 10 min this had happen till 10 dec then a had raise a complaint to flipkart concerned team that seller had scammed me and sold me a empty box... They took my complaint and ask me to wait till 20dec
On 20 dec i get a call from concerned team that sir please wait 4 more days i agreed...
I had made nearly 200 calls to flipkart customer support evertime i call they ask me to wait 2 working days... This is carrying on till now (4 january 2019) every time i call them they ask me to wait 48 hours and says our team is working on it
I have ask them to give me seller information so that i could file an fir but they denied
They told me we are working on it
Still me complaint is pending and no action is taken on it
Flipkart and it's seller are biggest scammer

Dear sir
I am getting sms from last two days that the product is out for delivery but not delivered up till now. I have called on the given mob. - no - [protected] at least 100 times but your executive is receiving the call. (He have not made any call from his side)
At last i called your gujrat ahemdabad store on mob. No - [protected]. Your executive is telling that my order has been canceled although i have not done any canclation for this product.
Please tell me the status and you are requested to do need full for the delivery of my product.
All of you are requested to not to miss guide us by your executive. (My mob no - [protected] /[protected])

My order redimi note 6 pro has to be delivered on 30th december 2018 but there has been no update so far. I called customer support multiple times and they are not sure what exactly had happened, they only say that team is working on it, some person from logistic team will contact you on or before 4th of january but i haven't received a call from them as well, today i got a message that resolution date has been extended. Nothing is being notified under orders tab of flipkart. Worst service provided by flipkart. A simple sorry will not resolve the issue. No proper resolution provided till date.

Dear all

In augest 2018 i have brought a samsung galaxy note 9 from flipkart there was an offer to get back 6000 rupees in between 20th december 2018 but still today i haven't received the cash back. I have talk to your customer executive she confirmed me that i am eligible to get the cash back by mail. I am sending three screen shot of my purchase and offer details and the confirmation mail send by flipkart. Please help me to solve the problem.

I placed an order for the asus zenfone max m2 phone via debit card costing 10000 along with a mobile cover and tempered glass the whole amounting to a sum total of 10346, the seller cancelled the order and i have been refunded only 10118 while there was no fault on my end calls and emails with flipkart executive are only lengthining the process with false promises of refunding the whole amount. I have brought many products through flipkart never faced such issues.

Hi,

My name dilver and ordered a vu 32 inch led which were reached near my location on 30th of december 18 while, i received a call from gati courier (Sir name chauhan - lady confirmed my address and confirmed that your shipment would be delivered with in a day. I was waiting till 1st of jan 19.

I called to that lady on her mobile number dated 2 of jan 2019 and she replied that come and pick your shipment from here, while discussing she misbehaved and said to cancel my shipment. On same day i called to the customer care at flip cart and narrated whole story, where it was ensured that your shipment will reach at your location.

Today, it is surprised that with out any call, my shipment got cancelled.

It is foolishness how some one for his own ego loss to business. I just called to customer care of flip cart where i got reply that nothing can be done because shipment got cancelled. You may reorder.

What is this, suppose if thousand cases a day if courier will do what about your business.

I want stick action on gati coruier including that lady otherwise i will escalate to md of flipcart.

Regards

Dilver

[protected]

Sent incorrect sunglasses for which refund is not being processed as requested from more than a week now.
Another one is exchange is not being done and asking till january 8 without any update on delivery status. Attached screenshots for the both the issues.

I have been on call with them for couple of days asking for status and every time i call them they are extending maximum time of resolution. Its already more than a wwek and they are making more inconvenience to me by holding my money.

Also they make me irate on calls when i shout they try to disconnect. I feel they want me to get irate so that they can disconnect the call and skip to help by processing refund and replacements.

4 days of mental torture from flipkart for me. Today they even disconnected the call after 1 hour 28 minutes. And also informed it will be disconnected in 90 minutes as per trai rule.

Helpless customer...