Flipkart Complaints & Reviews

I already posted a complaint on December 11th but there was no response from Flipkart and they send the same mail without even calling me, so posting again. I have been a flipkart customer for the last 4 years and now a flipkart plus customer. On December 10th i got a mail from flipkart citing that my account was blocked as my purchase trends shows that i have been reselling products bought from flipkart. This is totally false as majority of my order was delivered to my home address and are being used for my personal use. You can check my order history and delivered address. There might be one or two exceptions during big billion day sale as i had brought mi tv for my staff as he didn't have a flipkart account. Also for my last order i gave my friends address as i wont be available at home for 5 days as i was out of station for a business meeting. But the order got cancelled citing the above reason. Rest everything in my order history was delivered to my home and are being used by me or my family. I can assure you that i have not violated any rules and kindly ask flipkart to reactivate my account as i have been a loyal flipkart customer for the last 4 years and continue to be like that in future.

Shinadh Showkathali
shinadh.[protected]@gmail.com
[protected]

I ordered a Handcuffs casual Winter hat with order no. ODI[protected]. I have done the payment of Rs. 299 for it through cash on delivery option. But the product I received is very different from what is showing on the site. Also the order is not visible in the history so that I can not even cancel it. Please see it. All the other orders are visible in the order history except this one. The product which I got has no use at all and...

I have purchased a samsung 80cm (32 inches) hd ready led tv 2018 edition (32n4010) from flipkart on 5th december 2018 for inr 14, 490. Order id is od[protected]. The product was delivered on december 10th, 2018. Next day (11th december 2018) a samsung executive called me for "installation & demo", i told him that "i don't need a demo, but i need the wall-mount kit". Then the executive told me that please send a copy of the bill and the serial number of the product, and the serial number can be found on the back of the product. So i opened the box and found that the product is totally damaged (Please check the attached image proofs). Immediately i informed flipkart regarding this and applied for a replacement. And they scheduled a delivery between 09.00 am - 08.00 pm on 18th tuesday, december 2018. On friday 14th december 2018, one of the flipkart executive called me and told that they are not able to replace the damaged product or refund the cash because i opened the box. Which is against flipkart company policy. Now, what is the situation is, flipkart delivered a damaged product and my hard earned money gone to somewhere with the irresponsible approach from flipkart, not sure they shipped a broken tv or the damage happened at the transportation time. This is a question of trust & genuineness of flipkart and the entire online shopping sites. I am ok for a replacement or refund. Please do the needful to get this issue resolved.

Dear sir,
As we discussed on phone and your website always says, i just need my product replacement, even when product was reached at home and found damaged, at that time we convey to your representative that we need replacement of this product.
Now this is your responsibility to provide my replacement as soon as possible.

Hi sir,

My name is hari prasad manneru.

My email id : hari. [protected]@gmail.com

And my problem is i am unable to update my password.

Last few days my account is not opening. I used my old username and password. But it was not opening. Then i used forgot button and then received code. Entered the code successfully. After that it was asking please set a new password. Then i entered new password.

But it was showing "unable to update new password please retry".

That is the problem iam facing so please solve my problem as soon as possible.

I already attached the screenshot also what i am facing.

Hi sir i oredered two packets of bra which contains 3 pieces in each pack i ordered two packs i. E i had to receive 6 pieces but i got only 3 i paid money for two packs
I ordered maroon by sk dreams womens full coverage bra i got only one pack which contain 3 bras, i had to get 6 bra
Kindly look into the matter and please send another packet i received only one pack, i ordered two packs, i got only one pack instead of two

Incident: in[protected], call back is not yet received

My flipkart was account hacked and i have had complained about it to flipkart customer service within 30 minutes of the incident happened. My email id and mobile number is changed and so i can't log in, i requested flipkart executive to block my account and they were unable to do it and a order have been placed using my flipkart paylater (Flpl) credit and i have requested fl executive to cancel my order and they can't do it also.

Whenever i make a call they promise for a call back which i have not received.

I can't trust the flipkart customer customer service as they don't have knowledge or power to do their job.

Now i am getting emails to pay back flpl credit.

I already placed a complaint here on december 11 but there was no response from flipkart and they sent the same mail without even calling me or hear what i had to say, so posting again. I have been a flipkart customer for the last 4 years and now a flipkart plus customer. On december 10th i got a mail from flipkart citing that my account was blocked as my purchase trends shows that i have been reselling products bought from flipkart. This is totally false as majority of my order was delivered to my home address and are being used for my personal use. You can check my order history and delivered address. There might be one or two exceptions during big billion day sale as i had brought mi tv for my staff as he didn't have a flipkart account. Also for my last order i gave my friends address as i wont be available at home for 5 days as i was out of station for a business meeting. But the order got cancelled citing the above reason. Rest everything in my order history was delivered to my home and are being used by me or my family. I can assure you that i have not violated any rules and kindly ask flipkart to reactivate my account as i have been a loyal flipkart customer for the last 4 years and continue to be like that in future.

Pls help me
Sir i purchasing from realme 2 4/64.. Flip cart sent item r wrong item 3/32 product imei no-[protected].. Pls help me
Flipcart & seller r reject 4 time my return request
Seller & flipcart said this imei no is specifition 4/64 blue colour.. Pls help me
My order id-od[protected]
My invoic no-fab5yf[protected]
Biling date-07/12/2018
Imei no-[protected]
S/n-cdba0a38
Amount pay 10990
Recived valu 9499

Product ordered

A lenovo laptop configuration is (I5 5 gen., win.10 home, 8 gb ram, 2 gb nvidia mx150 graphics, 1tb hdd)

Product received (10/12/2018)
A lenovo laptop configuration is (I5 5 gen., win.10 home, 4 gb ram, 2 gb nvidia mx150 graphics, 1tb hdd),

Issues

As i received a different product so i requested return (Replacement) more than 5 times and all of them are rejected from seller.

As well as the serial no. Mention in invoice (Spf16bfaa) is diff from actual product. (Pf16bfaa)

As i checked on lenovo support web site product warranty is showing 270 days for the product (Pf16bfaa).

Seller is refusing to replace the product.

Please fine me solution for the same.

Contact detail.
Sagar vadodariya
+91 [protected]
[protected]@gmail.com

Hello
Sir/madam
I am guddu kumar i booked the vu premium smart 109cm (43 inch) full hd led smart tv and cancelled this product but amount has not credit my amount
23999.
. I contact to flipkart customer care he tole me your amount is credit 24 hrs but not credit my amount now.
Login my flipkart id show the always message unsuccessful login i thing flipkart blocked my id.
Please help me and refund my amount i shared my account details all in flipkart.
Humble regards
Guddu kumar.

The above printer was received by us on 3rd nov., 18. We installed it and started working. The printer stopped working since yesterday. The 16.12.18. The on-off button continuously blinks when the printer is started. It doesn't accept any command. It looks like it is 'hanged' in computer terminology.
We are not able to print or scan or copy from this printer.

Being a valuable flipkart plus member, flipkart blocked my account suddenly without any notice, one of my product lg g7+ thinq 128gb mobile phone return is in process, not received the accesories yet. Now suddenly i was checking i was unable to access my account then i put up this issue with escalation team, they sent a mail on 24th november like -
"we're sorry to let you know that your recent order has been cancelled as our systems have detected that you've been making unfair use of the offers under our token of apologies policy. This would also mean that you will no longer be able to login to your flipkart account. We are concerned and would like to understand the issues you are facing in a better way. Please reply to this email and we'll get back to you with an update."
Unable to use my flipkart account, neither able to see my buyback offer details came with the product i have mentioned above.

Dear team,
I purchased ipro power bank 20800 mah on 24th nov and product got delivered on 26th nov in flipkart offer for rs.1199. No issues with packing or delivery. The issue is am using redmi note 4 which as 4000 mah. I should be charging my phone 5 times atleast in full charge of the power bank. But i am getting full charge of phone only 2 times now which is not good. My order number is od[protected]. Need refund or exchange with new product which is best and works perfectly fine. Please let me know if you can resolve this issue asap.

Sir,
Please mera purana wala account unblock kr do mujhe ab dusra account bna kr shopping krni pad rahi h please sir mere pass koi aur dusra number nahi h ab mujhe apne family ke number se account bnana pda h plz aap mera purana wala account unblock kr do please.

Old account
Email: live24. [protected]@gmail.com

New account
Email: live24. [protected]@yahoo.in

Hi, i tried ordering airpods by apple through flipkart in a sale during 6-8th december 2018. The order was getting canceled from seller's end claiming out of stock. My friend from his account placed the same order after mine got canceled to the same address and to my surprise his order got shipped. I tried placing my order again and it was canceled again and finally i tried the third time, and still, it was canceled. All the orders were placed through my debit card and almost rs. 31000 got stuck for a refund. On raising the issue to flipkart they responded they are looking into it and then i got a message that technical team will respond to it.

This was the response -

Hello,
We'd like to let you know that your recent order has been canceled as our systems have observed a trend in your purchase history that suggests that the items you've purchased are for reselling and not for personal use. This would also mean that you will no longer be able to login to your flipkart account.

This is very sad that with no grounds how can you blame someone of such a misuse. I am a very genuine buyer and all the products that i have purchased are for me and my family. If they feel orders are going in bulk they should implement a limit of one per user per item instead of blaming them as resellers.

I have just one contact number and one gmail id that i use for e-commerce sites. I want them to unblock my account and let me enjoy my online shopping experience.

I ordered and paid for arrow sport regular fit brown trousers on 1st of december, 2018. It reached to destination hub for delivery on 4thof december, 2018. Instead of delivering the product the dedicated courier partner of flipkart kept on calling but never delivered. It delivered three goods along with it but the above mentioned product was undelivered and cancely without my consent. I called flipkart customer care, they say that "seller has cancelled it, and flipkart is just a mediator."

I asked for my complaint number and they fetched me with the number and email as ""help us with your feedback - in[protected]".

Flipkart keeps your money for 15 days, keeps you annoying with calls for 15 days and later cancells your product with the buyer's consent.
I will complain about it everywhere for this.

Pathetic and worst service, pathetic responsibility/accountability. It is a brand with no self respect and image, infact it is is just a broker of the sellers registered under it.

Sorry, i bought goods from you.

My name is vishva and email id is [protected]@gmail.com. Flipkart is continuously harassing me by computerized voice call for the non payment of my flipkart pay later bill of rs2095. Wheres i try to open my account for last one month which had been blocked by flipkart. Screenshot submitted. Is giving reason youve purchased are for reselling, who buy two or three items and resell i tell them clearly to my reason for use, i ordered bms lifestyle paddu pan 3 quantity because i have a big joint family morning school going kids in my house, school bus come early morning time saving and fast cooking i have a 4 burner gas stove that reason i ordered 3 quantity, not for reselling. I contact customer support team is raise my issue after customer team calling is telling we cannot do anything, because your account under review. I contact many times to customer care but no use. Now tell me without opening the account, and not giving any link or option how i can pay my pay later bill.

Good evening sir/mam
Maine flipkart se samsung galaxy on 7 purchase kiya tha 21.9.2017 ko aur invoice mila 23.9.2017 ko
Order id - od[protected]
Invoice no.#faba[protected]
Gstin - 19aaxcs0974r1z0
Isme mujhe 1 year warranty by samsung ka mila tha plus maine extra 1 year extended warranty liya jeeves india ka by flipkart protect matlab total 1year samsung+1year jeeves india by flipkart protect= total 2 years
Jeeves india by flipkart protect ka invoice bhi same day 23.9.2017 ko mila tha jiska
Invoice no. # 0xvw[protected]
Gstin - 29aabcj9421c1zp
Plan id - jppoffk131308
Plan start date - sep 23, 2018
Plan end date - sep 23, 2019

Sabse pehle samsung india ko phone kiya fir flipkart ko, flipkart wale bole aap jeeves india se baat kijiye jiska no.
[protected] unse baat hui sara details le liya sara problem puch liya phone me kya ho raha fir bolte plan id jo maine unhe diya unke paas aaya hi nhi fir unhone bola aap flipkart ko call kijiye jiska contact no.[protected], fir flipkart walo se baat ki dubara wo bole aap jeeves se hi baat kare fir maine unse bola aap sablog bandar ki tarah idher udher kyn nacha rahe kya chutiyapa hai dimaag kharab karke rakh diya bolte professional language me baat kare, subah se yahi nautanki ho raha sablog ek dusre
Se bachna chah rahe toh fir maine kuch kharida hi nhi, fir mujhe mail kaha se aaya fir maine jo plan liya tha, flipkart se jeeves india ka fir wo sab kya tha drama tha chutiya bana k rakha hai aaplogo ne jab last me bole mere paas koi option nhi bachta aaplog k khilaf consumer court jana padega wo log bole haan haan aap aaram se jaiye koi dikkat nhi iska matlab wo log ko koi dar nhi consumer court ka per mujhe yakin hai mera problem solve hoga consumer court me. Jitne bhi online shop ho chahe flipkart ya amazon ya koi aur, logo ka yakin inse uthta ja raha sale sab k sab fraud hain maine kaha aaplog ka call record ho raha sab as a proof dunga per unko koi fark hi nhi pad raha tha hum koi tata birla ya ambani k khandan se belong nhi karte hum ek aam aadmi hain inlogo pe strict action hona bahut jaruri hai koi strict law inke liye nikalna chahiye inke liye

My maild id [protected]@gmail.com

I have orderd a womens maniac full sleeve solid grey sweatshirt of xl size on monday, 10th dec'18 and today i. E.16 dec'18, i received this order... Instead of this order i received an oversized sleevess grey coloured mens sweatshirt... And the meassage of delivered not yet received in my phone... So i don't have any other options of exchange/refund/cancellation... Only have option of cancel item and there wil be no refund... Flipkart is a fraud company... M uploaing an order id of this product - order id-od[protected] and amounting rs.599. No flipkart customer care is helpfull... Just # to flipkart... Such a # company flipkart is... I insist everyone not to buy anything from flipkart... And flipkart used to sell duplicate products and the quality also sucks... Pzz don't trust on flipkart... I'm gonna complaint in consumer forum and also gonna viral this in social media... Can't do anything rather than complaining... So, this is the best platform to share fraud activities