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Flipkart Complaints & Reviews

2.8
Updated: Dec 26, 2025
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Flipkart reviews & complaints page 1356

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S
samba.ssr
from Bengaluru, Karnataka
Dec 14, 2018
Resolved
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Website: flipkart.com

Hi team,

I have a flipkart coupon which is not working when i am using it from flipkart app/ web application.

So regarding this i contacted flipkart, but i have not got any help from them. That coupon is worth of rs. 1000. Inst-ed helping they directed me to contact bank (Who gave me the coupon).

Actually i got this coupon from my bank (Icici) from reward points redemption.

As per flipkart i contacted my bank also, but they are also not able to help me because they got the information from flipkart as the provided voucher and pin are valid. The same i got from my bank.

And when i try the same pin and voucher whcih are there in voucher card, those are not working.

So now from both sides i am helpless.
+5 photos
Jan 30, 2019
Complaint marked as Resolved 
Flipkart customer support has been notified about the posted complaint.
Verified Support
Dec 15, 2018
Flipkart Customer Care's response
We are sorry, we are unable to find your account details. Request you to get in touch with our customer support number[protected].
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    N
    nasar vali
    from Hyderabad, Telangana
    Dec 14, 2018
    Resolved
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    Address: Guntur, Andhra Pradesh, 522413

    Hi my name is said vali. I am from guntur district. I have received a call from [protected] between at 10:45 to 11:10am today and they said you have got a prize of mahindra xuv500 car through flipkart lucky draw and they asked me send my pancard details and send money to bank account... Of kotak mahindra bank. Is this offer by flipkart or fake. Plz send details for further
    Jan 15, 2019
    Complaint marked as Resolved 
    Flipkart customer support has been notified about the posted complaint.
    Verified Support
    Dec 14, 2018
    Flipkart Customer Care's response
    We are sorry, we are unable to find your account details. Request you to get in touch with our customer support number[protected].
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      R
      RS Bangalore
      from Raichur, Karnataka
      Dec 14, 2018
      Resolved
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      Resolved

      Address: 560078

      Amount received as a prepaid 2 number of same product instead of 2 one delivery remains product also not delivered and amount also not refunded

      Cheating flipkart

      Fake fake

      Amount received as a prepaid 2 number of same product instead of 2 one delivery remains product also not delivered and amount also not refunded

      Cheating flipkart

      Fake fake
      +1 photos
      Jan 24, 2019
      Complaint marked as Resolved 
      Flipkart customer support has been notified about the posted complaint.
      Verified Support
      Dec 15, 2018
      Flipkart Customer Care's response
      We will revert on it.
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        B
        bhadresh.kpatel85
        from Noida, Uttar Pradesh
        Dec 14, 2018
        Resolved
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        Resolved

        Address: 395004
        Website: www.flipkart.com

        Delayed delivery of order id is od[protected]
        Which was to be delivered by 10/12/18 7-10 pm.
        I was not updated regarding the delivery of the same.

        On contacting the customer care they said order is shipped and delivery is delayed.
        I would like to question the lethargic attitude of flipkart and the seller vision star regarding the important order.

        On further questioning the customer care executive apologised me for the delay. He again gave me a date of 13th dec. Then after he again gave me a another date of 18th dec, for resolve my problem.
        I would like to question that who will compensate for my loss of so many days.

        There is no reason provided for the delay of one week.
        Such kind of pathetic customer service is not expected from an esteemed organisation like flipkart.
        +2 photos
        Jan 18, 2019
        Complaint marked as Resolved 
        Flipkart customer support has been notified about the posted complaint.
        Verified Support
        Dec 15, 2018
        Flipkart Customer Care's response
        We will revert on it.
        Dec 21, 2018
        Updated by bhadresh.kpatel85
        they are forcefully cancel my order, and pressures for place a new order.
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          P
          Purushotham143@
          from Bengaluru, Karnataka
          Dec 14, 2018
          Resolved
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          Resolved

          Address: 560036

          Hi I ordered some mobile's in Flipkart, in pre-paid service amount detected my account but the products not delivered still I called so many times in Flipkart, they are telling as soon as possible Ur product will deliver so please give me good suggestion what type of action I can take this because this I lossed 32lks deal, thaire neglect
          +1 photos
          Jan 31, 2019
          Complaint marked as Resolved 
          Flipkart customer support has been notified about the posted complaint.
          Verified Support
          Dec 19, 2018
          Flipkart Customer Care's response
          We will revert on it.
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            P
            priyadarshini pradhan
            from Bhubaneshwar, Odisha
            Dec 14, 2018
            Resolved
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            Resolved

            Address: Kolkata, West Bengal, 700156

            Return request[protected]
            I had bought nokia 5.1 plus from flipkart, and last return date was 10th december, the phone was not getting charged, i had placed a return request on 10th december2018, my datacable had issue donot know what happened i was told that the concern team will call me but its been mre than 3 days no cal from flipkart and the return request have been cancelled.

            I was not aware flipkart will be doing this, your service is so bad, please act on it and replace the data cable. As i had placed my return request within the time period mentioned
            Jan 20, 2019
            Complaint marked as Resolved 
            Flipkart customer support has been notified about the posted complaint.
            Verified Support
            Dec 14, 2018
            Flipkart Customer Care's response
            We will revert on it.
            Verified Support
            Dec 19, 2018
            Flipkart Customer Care's response
            Interacted with the customer on [protected] to get the delivery status of this order, customer stated its delivered, hence closing the case.
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              G
              G Devendra Rao
              from Kolkata, West Bengal
              Dec 14, 2018
              Resolved
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              Resolved

              Address: North 24 Parganas, West Bengal, 700119
              Website: Flipkart

              Yesterdayday delivered samsung 6 plus mobile to my home. I am returned to home from office and open the box but i am shocked see the iball damaged mobile phone and other new accessories samsung found. But mobile samsung not found. It is fraud with me. Please solve my case. And provide my samsung galaxy j6 plus mobile. I am also called to courier boy yesterday night
              Jan 22, 2019
              Complaint marked as Resolved 
              Flipkart customer support has been notified about the posted complaint.
              Verified Support
              Dec 14, 2018
              Flipkart Customer Care's response
              We will revert on it.
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                S
                Subhash C Bakhshi
                from Bengaluru, Karnataka
                Dec 14, 2018
                Resolved
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                Resolved

                Address: 562163

                Micromax led model no. 32t8361hd
                Invoice no. Fab3yj[protected]

                I had purchased micromax led and voltage stabiliser (V-guard) through flipkart on 10 november 2018 on payment through debit card and the same was delivered on 16/18 november 2018. Led has also been installed.

                At the time of booking additional payment was made for two years extended warranty. No document had been provided for extended warranty till now.

                On checking up with micromax, i was informed that they had stopped extended warranty on this type of led.

                Since micromax ltd. Has not agreed for extended warranty, additional amount paid by me, at the time of booking, may be refunded.

                Your immediate response in the matter is requested.
                Subhash bakhshi
                +1 photos
                Jan 15, 2019
                Complaint marked as Resolved 
                Flipkart customer support has been notified about the posted complaint.
                Verified Support
                Dec 15, 2018
                Flipkart Customer Care's response
                We are sorry, we are unable to find your account details. Request you to get in touch with our customer support number[protected].
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                  R
                  RaniSakthivel
                  from Udumalaippettai, Tamil Nadu
                  Dec 14, 2018
                  Resolved
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                  Resolved

                  Address: Coimbatore, Tamil Nadu, 641029
                  Website: www.flipkart.com

                  I ordered a mobile from flipkart last saturday with exchange option and have to shipped in 2days. So based on the expected delivery date mentioned i did factory reset to my current mobile and kept ready for exchange. But it has been 7days now and they are saying "misroute (Same city misrouted)" and to wait for another 2 business days or 24 hours. Even after 2 days the shipment was on the same status and they are saying to wait for 2 more business days or 24 hours

                  Now it's more than 3 days already and still no proper response from them. They informed me to check with the ekart logistics and they are not ready to provide the contact number of the local ekart where the package is right now.
                  +1 photos
                  Jan 21, 2019
                  Complaint marked as Resolved 
                  Flipkart customer support has been notified about the posted complaint.
                  Verified Support
                  Dec 15, 2018
                  Flipkart Customer Care's response
                  We will revert on it.
                  Dec 21, 2018
                  Updated by RaniSakthivel
                  After so many arguments and struggles, finally received the product on Dec 19th.
                  Dec 21, 2018
                  Updated by RaniSakthivel
                  Tracking details of the product

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                    A
                    aviral sbm
                    from Bengaluru, Karnataka
                    Dec 14, 2018
                    Resolved
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                    Resolved

                    Address: Dakshina Kannada, Karnataka, 575003

                    I placed a mobile handset order on 6th dec, 2018, with a buyback of lenovo ki plus, but in the app after adding to cart it automatically changed the brand name and became oppo a71, flipkart also accepted the same issue, the estimated delivery date was 8th dec, then they extended till 12th, and they further extended till 15th and now they are telling by 18th, it's very disappointing, i have called flipkart around 50 times in the past 8 days, innumerous emails and messages, but they are still resolving the issue and repeatedly telling the same thing, as this is a technical bug, because the amount and imei is matching only the brand name is different, flipkart can easily revolve this issue by co-ordinating with the logistics team/wish master, wish master came to me 4 times and returned without pick up, stating that the brand name is not matching.
                    I want an immediate resolution of my issue.
                    +3 photos
                    Jan 20, 2019
                    Complaint marked as Resolved 
                    Flipkart customer support has been notified about the posted complaint.
                    Verified Support
                    Dec 15, 2018
                    Flipkart Customer Care's response
                    We will revert on it.
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                      P
                      Prince Kamdaar
                      from Jaipur, Rajasthan
                      Dec 14, 2018
                      Resolved
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                      Resolved

                      Address: Jaipur, Rajasthan, 302039

                      I ordered redmi note 6 pro on 23 of nov. And get the delivery on 26 of nov when i open the flipkart box there is only some bubble wrap i complaint against this to customer care they told me that "you will get resolution by 9 dec. And they are passing the time continue. Every time i contact them they are giving me a next date. While i have also face the return rejection many times.
                      +1 photos
                      Jan 20, 2019
                      Complaint marked as Resolved 
                      Flipkart customer support has been notified about the posted complaint.
                      Verified Support
                      Dec 15, 2018
                      Flipkart Customer Care's response
                      We will revert on it.
                      Dec 16, 2018
                      Updated by Prince Kamdaar
                      Still i am waiting for product
                      Dec 26, 2018
                      Updated by Prince Kamdaar
                      Refuse to replacement or refund
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                        K
                        Kundksv
                        from Noida, Uttar Pradesh
                        Dec 14, 2018
                        Resolved
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                        Resolved

                        Website: www.flipkart.com

                        Flipkart is thief, they have misplaced my watch and assured me that they will give me refund. All executive, directors ceo are thieves. They are sitting to make us fool. No action has been taken against my missing item. After 20 days wait they have denied to refund. They only say they will revert but they only commit at the end they will deny the fact. Do not purchase anything from flipkart
                        Dec 14, 2018
                        Complaint marked as Resolved 
                        Refund received
                        Flipkart customer support has been notified about the posted complaint.
                        Verified Support
                        Dec 14, 2018
                        Flipkart Customer Care's response
                        We will revert on it.
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                          N
                          Nikhil Padghan
                          from Mumbai, Maharashtra
                          Dec 13, 2018
                          Resolved
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                          Resolved

                          Website: Flipkart

                          I purchased motorola one power recently it has many problems after i initiated request for refund and replace i get avoided by flipkart want to get refund of this product as earlier as possible, please help me out to get of this. I have tweet complaint. Have tried every possible way to solve this issues.
                          Problems:
                          Audio jack is not working
                          Overheat
                          Hang issue
                          Camera flickery
                          Jan 14, 2019
                          Complaint marked as Resolved 
                          Flipkart customer support has been notified about the posted complaint.
                          Verified Support
                          Dec 14, 2018
                          Flipkart Customer Care's response
                          We are sorry, we are unable to find your account details. Request you to get in touch with our customer support number[protected].
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                            S
                            Subodh Kumar Sahu
                            from Noida, Uttar Pradesh
                            Dec 13, 2018
                            Resolved
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                            Resolved

                            I have ordered a mobile on sale and made payment. Order approved and shipped and then cancelled by seller. On complaining flipkart just blocked my account saying that as per my order history i have purchased it for resell. I replied that all order are with me and my family members and can be physically verified and also to activate account. But same copy paste mail was resent from flipkart.
                            Jan 15, 2019
                            Complaint marked as Resolved 
                            Flipkart customer support has been notified about the posted complaint.
                            Verified Support
                            Dec 14, 2018
                            Flipkart Customer Care's response
                            We will revert on it.
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                              J
                              Jibin Tomy
                              from Vayalar, Kerala
                              Dec 13, 2018
                              Resolved
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                              Resolved

                              Address: 673122
                              Website: www.flipkart.com

                              My flipkart account, [protected]@gmail.com got hacked and that account mobile number is changed without my knowledge to a new number and my gift card balance is transferred from my account to someone unknowns mail id . I don't want to lose my money . I need information about the person who used my gift card and I need flipkart to file a case against this person
                              You can contact me on [protected]
                              Jan 19, 2019
                              Complaint marked as Resolved 
                              Flipkart customer support has been notified about the posted complaint.
                              Verified Support
                              Dec 15, 2018
                              Flipkart Customer Care's response
                              We will revert on it.
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                                K
                                kartik786
                                from Shimla, Himachal Pradesh
                                Dec 13, 2018
                                Resolved
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                                Resolved

                                Address: 174021
                                Website: Delivery.com

                                I received a parcel of 439 from flipkart and he has been sent to flipkart. Delivery boy did not contact me on the day and just called a day in five minutes to bring the parcel 5km away or else the parcel will be cancel. So without permission, they cancel the parcel and talked to me badly. Delivery boy contact no.-[protected] and my contact no -[protected] date:[protected]
                                Jan 17, 2019
                                Complaint marked as Resolved 
                                Flipkart customer support has been notified about the posted complaint.
                                Verified Support
                                Dec 14, 2018
                                Flipkart Customer Care's response
                                We will revert on it.
                                My money is not refund

                                cancelled my product without my permission - Comment #3297886 - Image #0
                                I ordered sony headphone but i got empty box and when i complaint flipkart block my account and ignoring me
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                                  K
                                  from Ongole, Andhra Pradesh
                                  Dec 13, 2018
                                  Resolved
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                                  Resolved

                                  Hello
                                  Dear Sir/Madam,
                                  I am Ramendra Kumar I booked product
                                  Bosch 8 kg Fully Automatic Front Load Washing Machine White
                                  Color: White Rs.28, 999.booking date of-08/12/2018.
                                  i cancelled this order and my amount has not refund till now many times i contact the flipkart customer care, He told wait 24 hours amount will be send but now amount has not credited my account only increase the time wait for 24-48 hours but nothing happend .
                                  flipkart return date was 11th dec, Refund will be transferred to your Original payment mode by Tue, 11 Dec .i got this message but not credit my amount till now.
                                  Order id -OD[protected]
                                  purchase date-08/dec/2018.
                                  Please help me and do something and refund my amount immediatley.
                                  Humble Regards.
                                  Ramendra Kumar.

                                  -
                                  Dec 14, 2018
                                  Complaint marked as Resolved 
                                  Thanks for the help slove my problem flipkart thank you so much
                                  Flipkart customer support has been notified about the posted complaint.
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                                    Y
                                    Yogesh9926
                                    from BURHAR, Maharashtra
                                    Dec 13, 2018
                                    Resolved
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                                    Resolved

                                    Sir Order id OD[protected] Flip cart has given wrong size and also without Mrp tag shoes and now neither they are replacing nor returning the product Every time its executive giving me new date new time and they are cheating me. Please ask them to return the product I have informed same day when they deliver the product but still they did not do any thing.
                                    +1 photos
                                    Jan 18, 2019
                                    Complaint marked as Resolved 
                                    Flipkart customer support has been notified about the posted complaint.
                                    Dec 13, 2018
                                    Updated by Yogesh9926
                                    Every day from last 13 days they r commuting for return for still they did not
                                    Today they said we never do mistakes so you are not eligible for return
                                    Dec 14, 2018
                                    Updated by Yogesh9926
                                    Still not resolved the big fraud with by Flipkart

                                    Verified Support
                                    Dec 15, 2018
                                    Flipkart Customer Care's response
                                    We will revert on it.
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                                      M
                                      from Bengaluru, Karnataka
                                      Dec 13, 2018
                                      Resolved
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                                      Resolved

                                      Address: Bangalore, Karnataka, 560016
                                      Website: www.flipkart.com

                                      I have placed few orders in this website however I have found some problem with them I have initiated the return as soon as I initiated they have blocked my account and am unable to see any orders and they have sent email like this . If there is a trouble with the returns you should first let customer know about this and if the issue continuoes then it makes sense to action as soon as I have tried initiating you blocked my account and am trying to get a resolution from the customer care they are not accurate in answering the query . I have escalated to the higher authority of the company website all are running with small brains . Here is the order details . and email responses I receivef rom flipkart .

                                      "Hello,

                                      We'd like to let you know that your recent request has been canceled as our systems have detected an unusually high number of returns in your purchase history. This would also mean that you will no longer be able to login to your Flipkart account.

                                      Regards,
                                      Srinithi S
                                      Flipkart Customer Support "

                                      OD[protected]Woodland shoes-Rs3795
                                      OD[protected]Puma -RS1169
                                      OD[protected]bombey saree-Rs751
                                      OD[protected]US polo Tshirt - 878
                                      OD[protected]US polo Tshirt -878

                                      Close this much orders are pending to return and they are not accepting the return
                                      +1 photos
                                      Jan 16, 2019
                                      Complaint marked as Resolved 
                                      Flipkart customer support has been notified about the posted complaint.
                                      Dec 14, 2018
                                      Updated by [email protected]
                                      even after reporting the way customer service team is responding on the issue they continue to do the same format again here is the email attachments that I have received so far from the flipkart .

                                      Dec 15, 2018
                                      Updated by [email protected]
                                      all returns are processed however the account is still remain freezed . I want my accountto be unfreezed
                                      Verified Support
                                      Dec 15, 2018
                                      Flipkart Customer Care's response
                                      We will revert on it.
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                                        D
                                        from Bengaluru, Karnataka
                                        Dec 13, 2018
                                        Resolved
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                                        Resolved

                                        Address: Bangalore, Karnataka, 560016

                                        I have ordered this product the following problem with them and raised return. The reason mention along with the orders. Flipkart has blocked my account. I want my account to be reinstated. I am asking the flipkart to kindly unblock my account, the team is not atall responding properly to me and hence i want them to be answered for the query i have come across. I never expected this company

                                        Od[protected]boat nirvanaa-2749
                                        Od[protected]oakley-7910
                                        Od[protected] philips hair dryer-1399
                                        Od[protected]puma tshirt-1169
                                        Jan 17, 2019
                                        Complaint marked as Resolved 
                                        Flipkart customer support has been notified about the posted complaint.
                                        Dec 14, 2018
                                        Updated by [email protected]
                                        Flipkart executives are supporting their reason for freezing the support and giving ridiculous and lethargic answers when am requesting to reinstate my access temporarily .
                                        Verified Support
                                        Dec 14, 2018
                                        Flipkart Customer Care's response
                                        We will revert on it.
                                        Dec 15, 2018
                                        Updated by [email protected]
                                        Flipkart is not responding accurately on calls or emails .
                                        Dec 16, 2018
                                        Updated by [email protected]
                                        Od[protected] philips hair dryer-1399
                                        Od[protected]boat nirvanaa-2749
                                        OD[protected]DUracell Batteries-526

                                        Since you guys didn't want my account to be with you I do not want your products hence I demand you to initiate a return and process the refund for the above mentioned products . These are items left with me . their condition is absolutely clean and acceptable hence I request you please process return
                                        Dec 17, 2018
                                        Updated by [email protected]
                                        Od[protected] philips hair dryer-1399
                                        Od[protected]boat nirvanaa-2749
                                        OD[protected]DUracell Batteries-526

                                        Since you guys didn't want my account to be with you I do not want your products hence I demand you to initiate a return and process the refund for the above mentioned products . These are items left with me . their condition is absolutely clean and acceptable hence I request you please process return.

                                        The company doesn't have any ethics or they do not have any transparency as the customer support executive who contacted me today has no brain he just says high number of returns and cannot take the orders back that's what they say evey time they contact me .which is not a awful thing here .
                                        Dec 31, 2018
                                        Updated by [email protected]
                                        The flipkart has been looting the customers with their hidden policies my refunds are not processed against the returns I have made . this is too ridiculous o flipkart part . even after raising somany compliants they least bothered about responding to customer and give resolution for the same . The staff working with flipkart are no less than robots they are just instructed to speak ina script which they are supposed to speak I haven't received my refund in tregards to that when ever I tried contacting them they are least bothered to answer my query . close to 4627 blocked by flipkart here is te breakup for the same 1399+526+2749 thses are the refunds flipkart is supposed to be processed and it is not processed yet .
                                        Jan 11, 2019
                                        Updated by [email protected]
                                        Flipkart You hae robotic executive workingat your end who just work on commands and no standards o[censored]nderstanding the query . I told them the product is picked up from my place and have not received any refund . still they repeat the same thing again n again which is too embarrassing from a brand like flipkart . my issue is not resolved yet am supposed to receive refund for couple of items .
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