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Flipkart Complaints & Reviews

2.8
Updated: Dec 9, 2025
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Flipkart reviews & complaints page 1356

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K
Kiran N Reddy
from Mudigere, Karnataka
Dec 6, 2018
Resolved
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Resolved

Address: Bangalore, Karnataka
Website: www.flipkart.com

I hereby inform you that, i purchased a product from flipkart recently and it was found faulty. So i raised a return request within the return period. I got a confirmation of replacement and i received a sms and e-mail.
But without prior notice through sms or phone call the replacement was cancelled from flipkart end. And now the return policy is over. They are neglecting to make a replacement and asking sorry for inconvenience caused.
Order id: od[protected]
I kindly request you to make us ease from this process...
Thank you,

Kiran n
[protected]
Dec 21, 2018
Complaint marked as Resolved 
Flipkart customer support has been notified about the posted complaint.
Verified Support
Dec 07, 2018
Flipkart Customer Care's response
We will revert on it.
Dec 08, 2018
Updated by Kiran N Reddy
We had no good response from flipkart and no resolvation seen towards the same order ID: OD[protected]

PLEASE MAKE US EASE FROM THIS PROCESS AS WE SUFFERED ALOT...

THANK YOU,

Kiran N
[protected]
Dec 10, 2018
Updated by Kiran N Reddy
Please make a issue resolved as early as possible. We are waiting with patience...
Order ID: OD[protected]
Thank you,

KIRAN N
[protected]
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    S
    Suhel S
    from Adur, Kerala
    Dec 6, 2018
    Resolved
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    Resolved

    Hi sir my name is Suhel s

    My email id : [protected]@gmail.com

    And my problem is i am unable to update my password.

    Last few days my account not opening. I used my old username and password. But it was not opening.

    Then i used forgot button and then received code.

    Entered the code successfully.
    After that it was asking please set a new password.

    Then i entered new password. But it was showing "unable to update new password please retry".

    That is the problem i am facing so please solve my problem as soon as possible.

    I already attached the screenshot also what i am facing.
    +1 photos
    Jan 10, 2019
    Complaint marked as Resolved 
    Flipkart customer support has been notified about the posted complaint.
    Verified Support
    Dec 08, 2018
    Flipkart Customer Care's response
    We will revert on it.
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      R
      rikki2609
      Dec 6, 2018
      Resolved
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      Resolved

      Address: Ghaziabad, Uttar Pradesh, 245304

      My flipkart account blocked [protected] and i got revert from team that due to cancellation of last product system is accept that the items i purchase is for reselling.. Which is totally wrong, i purchase these product for my self, my family member and for friends, but mostly my family member and freinds are never trust online product. But from my direction and after seeing my online product they belive in me and ask me to order the needed product for there use. And i order the product from my account. Beacuse they are not in handy for prepaid items because more discount is getting through only prepaid order only.

      Due to this i purchase more product in big billion sale. I has order oppo f9 phone which have buy back garantee plan. If my account got blocked so in future i am able to claim for this buy back gurantee plan.

      Please help to solve any one scenirio ether unblock my account which is blocked ungeniounly or help me how to claim buy back plain if my account is a blocked.
      Jan 27, 2019
      Complaint marked as Resolved 
      Flipkart customer support has been notified about the posted complaint.
      Verified Support
      Dec 07, 2018
      Flipkart Customer Care's response
      We will revert on it.
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        F
        flipkartsubrat
        from Pathankot, Punjab
        Dec 6, 2018
        Resolved
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        Resolved

        Sir,
        I have earned 50 coins as a member of flipkart plus zone members and try to redeem it by exchange of flipkart gift voucher but by mistakenly touched the free flight ticket where as there is no service of jet airways flight from odisha i. E. Bijupattanayak airport and also i have no plan to go anywhere in near future.
        I would therefore request you to plz do me a favour to redeem my earned coins to avail me a gift voucher instead of free flight ticket and excuse me for first time mistake.
        Thanking you
        Subrat ku sahoo
        Jan 13, 2019
        Complaint marked as Resolved 
        Flipkart customer support has been notified about the posted complaint.
        Verified Support
        Dec 07, 2018
        Flipkart Customer Care's response
        We are sorry, we are unable to find your account details. Request you to get in touch with our customer support number[protected].
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          B
          Basu1005777
          Dec 6, 2018
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          Website: Flipkart

          More than one month I have requested for the fridge replacement process.
          Hence the product was delivered defective.
          But still no any solution for the fridge replacement.
          No customer service representative doing their job.
          Default message from customer service with different different names.
          Each time asking for 48 hr.
          I hope Flipkart is only interested for sale not to help customer after purchase.
          Even here l have compain before nothing done
          Flipkart customer support has been notified about the posted complaint.
          Dec 06, 2018
          Updated by Basu1005777
          How many calls.
          How many mails
          How many chats in FB
          How many Twitter message
          All response saying same thing.
          More than a month no one step. Moved
          Dec 07, 2018
          Updated by Basu1005777
          Waiting for the response
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            K
            Kundksv
            from Noida, Uttar Pradesh
            Dec 6, 2018
            Resolved
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            Resolved

            Website: www.flipkart.com

            Order ID- OD[protected]

            Flipkart is a big fraud company, They use to make fool to customers.
            I have already lodged my complaint 14 days back and not received any resolution yet. Everytime they use to give 24-48 hours time. Whenever I ask to connect with senior people they use to make excuses. Do not purchase anything from this website if you dont want to put your money at risk.
            Dec 14, 2018
            Complaint marked as Resolved 
            Flipkart customer support has been notified about the posted complaint.
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              R
              Ravindra Bhosale
              from Khed, Maharashtra
              Dec 6, 2018
              Resolved
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              Resolved

              Dear Team
              I have ordered window curtains 4 packets and door curtains 4 packets. However we have recived only 2 packets that too 1 with diff color and another one diff color. Hence with the guidance of care no the order was cancelled by them and they assured me over phone that seller will redespatch 8 packets and i have to get delivery of 8 packets and return of 2 packets. However courier person handed over only 2 packets against pickup of first delivered 2 packets. So i have written mail to customer care stating the issue but again in 2 incidents they have credited refund of 2 window curtains. That means out of 4 packets of window curtains 2 has been refunded and 2 was replaced by courier person. Now i have not got any replacement or refund for Door curtains. Now there was balance in my account and flipkart blocked my account. I have escalated the issue to head of dept over mail but no reply. They have blocked my account stating more no of cancellation of orders which is actually not. Please resolve the problem.My registered mob no is [protected].
              Jan 8, 2019
              Complaint marked as Resolved 
              Flipkart customer support has been notified about the posted complaint.
              Verified Support
              Dec 08, 2018
              Flipkart Customer Care's response
              We will revert on it.
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                A
                Azam Waghbakriwala
                from Borsad, Gujarat
                Dec 6, 2018
                Resolved
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                Resolved

                Address: Surat, Gujarat, 395009

                Note 6 pro recently launched in india and i am the one who ordered from flipkkart and i am really very to say that my phones problemis not getting resolved even when your technician visited twice my speaker problem has been resolved yet complaining twice to the flipkart as my speaker sounds really bad and i request you to please replace my phone as i have kept my phone like that only and have not even opened the charger also
                Jan 11, 2019
                Complaint marked as Resolved 
                Flipkart customer support has been notified about the posted complaint.
                Verified Support
                Dec 07, 2018
                Flipkart Customer Care's response
                We will revert on it.
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                  R
                  Rajesh padhi
                  from Kuchaiburi, Odisha
                  Dec 6, 2018
                  Resolved
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                  Resolved

                  I ordered a parcel from flipkart having order id - od[protected]. Its delivery adress is semiliguda, dist - koraput. But in tracking this parcel is sent to malkanegiri from koraput which is opposite direction from semiliguda. The parcel so much urgent. So i want my parcel before 10th december evening

                  Please sent the parcel to semiliguda in given delivery adress.
                  Jan 13, 2019
                  Complaint marked as Resolved 
                  Flipkart customer support has been notified about the posted complaint.
                  Verified Support
                  Dec 07, 2018
                  Flipkart Customer Care's response
                  We will revert on it.
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                    A
                    Aman Awana
                    from Dhanwar, Jharkhand
                    Dec 6, 2018
                    Resolved
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                    Resolved

                    I'm not able to login into my flipkart account

                    Sir, my name is aman awana. My mobile number is [protected] and email id is [[protected]@gmail.com]
                    Sir i want to login my account but i can't. It shows login unsuccessful please try a minute. And i select a forget password enter otp and new password is shows unable to update your password.
                    The main problem is i have a credit of pay later from flipkart and i want to pay my amount of bill within 10dec. How can possible?...
                    +1 photos
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                    R
                    Rishikesh Talikhede
                    from Mumbai, Maharashtra
                    Dec 6, 2018
                    Resolved
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                    Resolved

                    Address: Pune, Maharashtra, 411057

                    I am rishikesh talikhede. Purchase online new phone samsung on8 form flipkart. Before 12 days. I had pay the payment 9, 936/- online through hdfc & exchange my old samsung j7 (2016-edition). Amount of 4000/-.

                    But after received the mobile the phone was so many issues. Every time voice breaking. When ever use speaker phone for call or listing songs phone was big vibration. Already i had visited to samsung store but stores confirm to me please hand over the new mobile to us for 4 days. But i don't have alternative phone. So i want cancel my order & please pick ur new phone. & return to my old phone. I. E samsung j7 2016 edition.

                    My request id:- in[protected]
                    Jan 9, 2019
                    Complaint marked as Resolved 
                    Flipkart customer support has been notified about the posted complaint.
                    Verified Support
                    Dec 07, 2018
                    Flipkart Customer Care's response
                    We will revert on it.
                    Dec 16, 2018
                    Updated by Rishikesh Talikhede
                    no one reply on same from flipkart. tack necessary legal action on flipkart.
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                      J
                      Janaki Fernandez
                      from Chennai, Tamil Nadu
                      Dec 6, 2018
                      Resolved
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                      Resolved

                      Address: 600125

                      The product stethoscope booked under inv. No fab3uil[protected] dt 30.11.18
                      Item hsn 9018
                      The diaphragm on the chest piece is lying free and unable to replace it on the chest piece.
                      Kindly replace it since it is only two days since it waa ddelivered, this was booked along with a bloodpressure apparatus and this was delivered separately
                      Dr peter fernandez
                      Mob:[protected]
                      Jan 9, 2019
                      Complaint marked as Resolved 
                      Flipkart customer support has been notified about the posted complaint.
                      Verified Support
                      Dec 07, 2018
                      Flipkart Customer Care's response
                      We will revert on it.
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                        P
                        Protim Bose
                        from Kolkata, West Bengal
                        Dec 6, 2018
                        Resolved
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                        Resolved

                        Address: 712201

                        Advertised by r r india pvt ltd, kankurgachi, kolkata thru "indeed" for recruitment delivery boys for flipkart at shrirampur, distrisct hooghly, west bengal. They recruited some delivery boys at chandannagar hub, shrirampur, dist, hooghly, west bengal in the month of october, 2018 and off them from their jobs from the last week of november, 2018 without pay their salary, neither pay by flipkat (Contact no. [protected]) nor pay by r r india pvt ltd (Contact no.[protected] / [protected]) till date. They are cheating with the unemployed youths and simply exploiting them in west bengal. Look at this matter please for their salary which are lying with them
                        Jan 11, 2019
                        Complaint marked as Resolved 
                        Flipkart customer support has been notified about the posted complaint.
                        Verified Support
                        Dec 07, 2018
                        Flipkart Customer Care's response
                        We are sorry, we are unable to find your account details. Request you to get in touch with our customer support number[protected].
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                          P
                          pkc_hal
                          from Delhi, Delhi
                          Dec 6, 2018
                          Resolved
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                          Resolved

                          Address: Amethi, Uttar Pradesh, 227412

                          On 05.12.2018 at :25 pm i have placed a order of shoes and paid rs 2749 through sbi net banking to flipkart.

                          Rs deducted from my account and i had received sms from bank for deduction towards payment to flipkart vide reference no pzt[protected]wlmzs01igaexedxl9.

                          But item is not appearing in order list and no sms received from flipkart for confirmation of order.

                          Pl. Refund the money or deliver the item
                          Jan 8, 2019
                          Complaint marked as Resolved 
                          Flipkart customer support has been notified about the posted complaint.
                          Verified Support
                          Dec 07, 2018
                          Flipkart Customer Care's response
                          We are sorry, we are unable to find your account details. Request you to get in touch with our customer support number[protected].
                          Dec 07, 2018
                          Updated by pkc_hal
                          Your customer rep assured that it will reflect in order history with in 24 hours
                          But still not appearing.
                          Pl do the needful
                          Dec 08, 2018
                          Updated by pkc_hal
                          Still not appearing in my order history . It is requested to take immediate action towards refund of money at the earliest
                          Jan 08, 2019
                          Updated by pkc_hal
                          Flipkart customer representative informed that refund proceed but Refund yet not received in my account in spite of several communication with Flipkart Rep.
                          It is requested to expedite the refund of Rs2749
                          I had ordered realme pad 4gb 64gb . The money has been deducted from bank but order isn't confirmed what is this problem please resolve this prob .
                          Either give me the product or refund me the money
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                            J
                            Jyothirmai Vankayalapati
                            from Hyderabad, Telangana
                            Dec 6, 2018
                            Resolved
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                            Resolved

                            Website: [email protected]

                            Sir we purchased from flipkart online shopping is the product of jacques lemons 1-1 651 a york watch on on october 2nd. But they are receiving my money 19040 rupees they sent empty package on october 10th the product id number is od11 380024 [protected]. I called indu so many times complaint to flipkart customer care they are not responding and they are rejecting my refund and the product also please resolve my problem.
                            +1 videos
                            Jan 17, 2019
                            Complaint marked as Resolved 
                            Flipkart customer support has been notified about the posted complaint.
                            Verified Support
                            Dec 07, 2018
                            Flipkart Customer Care's response
                            We will revert on it.
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                              P
                              Prime118
                              from Bengaluru, Karnataka
                              Dec 6, 2018
                              Resolved
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                              Resolved

                              Address: Bangalore, Karnataka, 560077
                              Website: www.flipkart.com

                              Hello
                              I am really disappointed with flipkart. After repeated attempts to solve my problem with the customer care and their so called "team" i am here to lodge my complain. I hope my request will be accepted. My problem is from past few weeks i am not able to login and i cant even change my password or signup as a new user as my number is already active. I dont know whats happening with me, when asked? They have no idea too!!!

                              Any help would be greatly appreciated.

                              Thank you.
                              Dec 27, 2018
                              Complaint marked as Resolved 
                              After a long time, too much talk, but at last recovered my account. THANKS A LOT...
                              Flipkart customer support has been notified about the posted complaint.
                              Verified Support
                              Dec 07, 2018
                              Flipkart Customer Care's response
                              We will revert on it.
                              Dec 09, 2018
                              Updated by Prime118
                              Hello
                              First i absolutely have no idea why? My account has been blocked. Second they are asking for scanned id documents for security reasons for their kind information i am concerned much more than they are to submit my documents, because this is not how i created my flipkart account nobody asked for any identity. That's it either they resolve my problem or let them hell with their cart. I am done shopping...
                              THANK YOU.
                              Dec 10, 2018
                              Updated by Prime118
                              When flipkart can't trust it's customers and is concerned more about it's security, i suggest they shut down their warehouses and servers and go home. They are much safer this way.
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                                S
                                Suparna Bandyopadhaya
                                from Gurgaon, Haryana
                                Dec 6, 2018
                                Resolved
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                                Resolved

                                Address: 110070

                                Hi sir my name is kanishk.

                                My email id : [protected]@gmail.com

                                And my problem is i am unable to update my password.

                                Last few days my account not opening. I used my old username and password. But it was not opening.

                                Then i used forgot button and then received code.

                                Entered the code successfully.
                                After that it was asking please set a new password.

                                Then i entered new password. But it was showing "unable to update new password please retry".

                                That is the problem i am facing so please solve my problem as soon as possible.

                                I already attached the screenshot also what i am facing.
                                Jan 22, 2019
                                Complaint marked as Resolved 
                                Flipkart customer support has been notified about the posted complaint.
                                Verified Support
                                Dec 06, 2018
                                Flipkart Customer Care's response
                                We will revert on it.
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                                  A
                                  Amardeep deshmukh
                                  Dec 5, 2018
                                  Resolved
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                                  Resolved

                                  Website: www.flipkart.com

                                  I ordered Bosch "Bosch - 7 kg Fully Automatic Front Load Washing Machine White (WAK20164IN)" washing machine on Ordered On Tue, Nov 6th '18 with total discount of 3000 rupees. which was for rupees 23, 999. The current to price of the item in the retail market at our district place is rs. 29, 999. I ordered this item as My mother went through cataract surgery and couldn't do the laundry. We had to go through lot of things due to this. We had to employ the person to do the laundry which cost us more than Rs. 4000. We received a washing machine with no thermacol casing and was completely damaged. (Please see the attached images ). When the installation person came he said the machine is damaged and suggested to talk to customer care of Flipkart. When my brother spoke to them they initially agreed to replace the item with one catch, they wanted to purchase the same item with current price and they will add the difference of current item price - purchased item price (=Rs.3000) rupees to Flipkart account so that we can use that money only to get other stuff from Flipkart. When my brother rejected that offer, they came up with another excuse saying, this machine is not available in my area for delivery. I have attached screenshot with date and time and it's availability to my area.
                                  I am expecting them to provide either the replacement within 10 days or provide the price of the item at my district place which is Rs. 29, 999 + taxes + 4000(Laundry person wages) + Rs. 2000 (as a interest charge for using my money for more than a month) = Rs. 35, 000 /- So that I can purchase the washing machine.
                                  +3 photos
                                  Jan 7, 2019
                                  Complaint marked as Resolved 
                                  Flipkart customer support has been notified about the posted complaint.
                                  Verified Support
                                  Dec 07, 2018
                                  Flipkart Customer Care's response
                                  We will revert on it.
                                  I have received at least 6-8 emails with below contents but have not received a single call from flipkart. The one call that my brother received they offered to refund the rupees 23, 999/- and they denied replacement.

                                  #############################
                                  Hi Amardeep,

                                  We tried to get in touch with you on ******* to discuss the issue about your Bosch 7 kg Fully Automatic Front Load Washing Machine White with order ID ******* but couldn't reach you.

                                  We’ll try calling you again within 4 working hours .

                                  Meanwhile, please let us know if we can reach you on another number and a convenient time between 9 am and 9 pm by replying to this email.

                                  We hope to hear from you soon.

                                  Regards,
                                  **** ****
                                  Flipkart Customer Support
                                  why you marked it resolved when it is not resolved? If it is marked by Flipkart, they long way to learn on customer relationship.
                                  Issue not resolved still they marked it as resolved
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                                    R
                                    Robert noronha
                                    from Mumbai, Maharashtra
                                    Dec 5, 2018
                                    Resolved
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                                    Resolved

                                    Address: 403517
                                    Website: Flipkart

                                    My order was canceled by the seller on 11th november. It is 5th dec now and my refund has still not been given to me.
                                    Repeated emails to flipkart has not resolved the issue.
                                    They cannot give my refund even after repeated promises from flipkart, on phone and my emails.
                                    Why am i being inconvenienced?
                                    Now they not even responding!
                                    Is my money gone forever?

                                    I hope there is some authority who takes care of such issues and actually punishes flipkart for such fraudulent practises.
                                    Jan 9, 2019
                                    Complaint marked as Resolved 
                                    Flipkart customer support has been notified about the posted complaint.
                                    Verified Support
                                    Dec 06, 2018
                                    Flipkart Customer Care's response
                                    We will revert on it.
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                                      M
                                      mayank96
                                      Dec 5, 2018
                                      Resolved
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                                      Resolved

                                      Sir mene flipkart s 3 tshirt order kiya the lkin mujhe sirf 2 recive hui or complain krne pr request cancel kr diya or mera account bhi bnd kr diya or mujhe jo tshirt nhi mila h uske upr koi action bhi nhi l rhe or na hi mujhe refund diya ja rha h uska or na hi koi mail ka jwab diya ja rha h mere sir m kai br call kr chuka hu lkin hr br bol k btaya jata h ki hm apki complain agye kr dete h team apko contact kregi nahi vo contact krti h or na hi mera refund provide kra rhi h or jo bhi detail manga usne mene usse vo sb diya h phir bhi mera acccount bhi close kr diya.
                                      Dec 12, 2018
                                      Complaint marked as Resolved 
                                      mera complain abhi tk resolve nhi kiya 1week s upr ho gya bola tha 48 hours m solve krenge uske bd koi call nhi or na koi update or na hi solution mila or hr br call krne pr ek new date deta h or us pr bhi meri complain ko solve nhi kr rhi h company or mujhe pareshan kr k rkha h br br call kr k update lna padta h or kuchsolution nhi milta vha s or mail bhi kiya lkin koi jwab nhi unki or s. ek to pesa bhi l liya or saman bhi nhi mila mujhe. please meri problem ko dekhe or isse jald jald solve kr mujhe mera pesa dilye km s km complain kiye hue 15 days ho chuke flipkart ko complain kiye hue or 7 to 8 days consumer form m complain kiye hue lkin abhi tk mujhe mera solution nhi mila h jald s jald meri id or mera pesa dono vapas krwaye.
                                      Flipkart customer support has been notified about the posted complaint.
                                      Verified Support
                                      Dec 06, 2018
                                      Flipkart Customer Care's response
                                      We will revert on it.
                                      Dec 10, 2018
                                      Updated by mayank96
                                      48 hours mange the lkin abhi tk koi resolution nhi diya koi contact bhi nhi kiya or 72 hours hone ko h please cobtact and solve my issue very soon.
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