Flipkart Complaints & Reviews

Login i'd : [protected]@gmail.com, bought a titan watch, send wrong product, now problem not solved, instead the company blocked my i'd, what to do, the company send me a old watch, the concerned team says i have returned many items, but it was my first order, they have blocked my i'd so i can't open my i'd and i have aloss of money too, so please look into the matter and help meutox

My orders id is
Od[protected]
I have booked a redmi note 5 pro (Red, 64 gb) 19th nov.
After that i have create return for low battery back up and auto restart problem. But they rejected automatically technical visit form there end without informing me. Also when i call on 6th dec for this problem they committed me that within 9th dec i will get replacement/refund the phone. When i call customer care today for the status of replacement the product they again scheduled for another technical visit. Why you not resolve my issue and why you rescheduled again and again for technical visit.

I have order a 4 piece combo shoes on 7 December and I have got a shoes on 9 December when I open a packet. 1 of shoes is defective piece had that shoes company name is sports shoes
I want a 10 uk size that you are given a 9uk size and it's also defective piece .
I want to replace it give 10uk size with nice condition piece

My laptop should was stated to be delivered by 8th december. I've waited the whole day in my home and in the eve they update in the tracking order 'same city misrouted' and tracking order read 'the product will be delivered between 8th dec and 9th dec. Today, 9th december, the tracking order says they did it again. 'same city misrouted.' well done, ekart. They have sent the package to the regional hub again. The address and pincode i have given them are correct and i have bought from them before. I badly need this laptop to be delivered within today. Please help!

Nokia 6.1 plus delivered on december 8 by flipkart. The phone has camera issue leading to blur images and time lag in video calling. Flipkart technical visit updated that it's problem with the all model and my return on flipkart is getting rejected continuously without proper response.

Request you to please provide an update on the status at the earliest and i am not looking for a return but refund.

I don't understand why flipkart features faulty product on their website without mentioning about the same.

I have raising this concern as myntra is part of flipkart and i already created a complaint here but was closed without any action and with false update from them. Please explain mr. Mukesh bansal and mr. Anand bansal. Why is myntra falsing updating on delivery and why no manager reached me in spite of a call back request. Why is the customer service below acceptable standards?

Reference:
"[resolved] myntra.com — unethical behavior/myntra support phone line # [protected] and by delivery executive

1 review
Debo0101 on dec 7, 2018

Myntra reference number-in[protected] [incident: in[protected]]
Order # :[protected]-8243003
Date : 7th dec 2018

I have 2 complaints.

First: i need to know the escalation matrix with myntra for customer helpline, how a customer can reach the managers to provide a feedback/complaint.

Today, i was made to hold the line for 10 mins and then myntra executive disconnects the line.
I called second time and was transferred to ms. Ekta a supervisor at myntra customer help desk. When i was asking her certain questions/query about my concerns with myntra services, she did not provide exact information or correct answers to queries and acted very unprofessional and and disconnected the call on my face when i was asking a call back from manager for an explanation. Is this acceptable?

I see this is a growing problem in india now, as e-commerce companies like myntra are treating their customer very unprofessionally. I strongly believe there should be some govt. Authority to monitor their agreed level of services/promotional ads/customer satisfaction norms with their end customers and not treat them in a way which is not acceptable.

Also, why is myntra support not transparent and hesitate to register a case and prevent customers from reaching higher management in case of genuine complaints.

Managers at myntra are either not bothered how operations are happening in my area and within myntra, which is below standard and not as on agreed terms with their customer. They are never available for a call back or discussion with customer. They are not monitoring how customer support is functioning. Let me tell folks and management at myntra, no one gives you the authority to treat your customers unprofessionally and not on agreed business level which is falsely advertise/promoted but is missing!

Second: the delivery executive updated falsely. I was told by the delivery executive that he will come for delivery by 3 pm over phone and asked me to be available.
Later i got a message around 4 pm that it could not be delivered.
Point here is not that i didnt get the product, but i was falsely made to wait or lied and committed over the call by myntra delivery executive.

Let us not promote this kind of business ethics in india and prevent this from happening with fellow country men and women.

Thanks,
Debajit"

My account has been recently blocked, when i enquired with flipkart about this they sent me a mail that your recent purchase show that you are using your account for resale purpose, but all yhe products that i have purchased are in use by me or my family, and two of the phones are also on emi, if you have problem with the purchase, you can block my order but please reactivate my account so that i can pay the bill access the invoices of my orders

Regards
Abhinav srivastava

I am unable to buy anything from flipkart through online payment mode. I get an error stating"transaction was declined on the basis of risk checks" it has been 2 months now and still even after raising the issue with flipkart customer care for like 5 times it had not been resolved... My cardless credit emi is due on the 15th december and am unable to pay it through debit card or net banking

Today on 8th december i received my ordered item which cost rs.296. But at delivery time i was not present at home so my mom took the parcel and the delivery lady said the cost of the parcel is rs.796. My aged mom with poor eyesight gave her the said amount. When i came back i found the whole process was unfair. Your are requested to go through the tag bill where the printed price amount has been tampered i enclosed the printed bill along with my mail.

you are requested to take necessary step and get my excess rs. 500 back as soon as possible and oblize.

thanking you, yours faithfully,

pritama das dutt. [protected]

Sir, my name is syamlal. My mobile number is [protected] and email id is [protected]@gmail.com.
I want to login into my flipkart account but there's coming an error whenever i try to login.
There shows "login unsuccessful please try a minute."
And i select a forget password enter otp and new password is shows unable to update your password.
My account has been logged out automatically and after that i'm not able to login my account.
I request you to fix this issue as soon as possible.

Sir
No action is being taken on my complaint behalf by flipkart. I am receiving only 1 email. I am very upset. Please help me

Hello,

We'd like to let you know that your recent request has been canceled as our systems have detected an unusually high number of returns in your purchase history. This would also mean that you will no longer be able to login to your flipkart account.

Regards,
Srinithi s
Flipkart customer support)

My flipkart account is not getting logged in. I tried to change password but failed. It says please try in a minute or two. Tried to call the customer support from my moms flipkart, it gave a message that we have been trying calling you but we were unable to contact you!! I am receiving incoming calls from everyone still flipkart tried calling me several times and it failed!!! I am an elite plus member and 2 days ago was the pre sale for elite members and since that flipkart is not letting me to login. Wtf is happening!! Is that anything to do with my 84 coins which are soon going to be 100 and to stop me from getting rewards flipkart is trying their cheap way to stop me... Why introcuding a offer like that when you are not in position to justify it? My phone number is [protected].

Dear all,
I ordered a xiaomi poco f1 armoured edition 8gb & 256gb variant on november 28th product delivered on november 30th received by my mother she is not aware of the mobile specifications and variant and all. When i came home i found that poco f1 graphite blue 6gb & 128gb was deliverd which was priced 24, 999 but my mother paid 29, 999 to the deliver guy. Raised a return request still i haven't got the product. Spoke with customer care several times every one assure me that before 21:00 hrs on 8th december i will get the product but i am very much sure that i won't get the replacement because still i havent get any update from flipkart so far. I was using flipkart online services for the five years this is my worst experience and i am realizing that the variant which i ordered is not even available in whole india anywhere or flipkart doesn't want me to be happy. Kindly look in to this issue and kindly solve it as soon as possible

Thanks
Ramya rajakumari
+91 [protected], +91 [protected]
Order id : od[protected]
Invoice no : faba5k[protected]
Sold by : konde products & services private limites, secunderabad.

Hi my name is naveen rawat

My email id : [protected]@gmail.com

And my problem is i am unable to update my password & login problem.

For last 4-5 months my account is not opening. I used my old username and password. But it was not opening.
Then i used forgot button and then received code.
Entered the code successfully.
After that it was asking please set a new password.
Then i entered new password. But it was showing "unable to update new password please retry". Or your account is blocked.
That is the problem i am facing so please solve my problem as soon as possible.

Sir this is to informing you that, my id is 1144727 get a job of delivery boy in flipkart (E-cart logistics) at serampore under chandannagar hub of hooghly district, west bengal worked from 03rd, october, 2018 to 19th. November, 2018 & 25th. November, 2018 only as a delivery boy. Received rs. 5816/= on 07th. December, 2018 by neft from saisun outsourcing / yesb0000. Send me the details of rs, 5816/= via mail as mentioned below at your earliest please.

Regards
Prithish ghosal
+91 [protected]
Priya. [protected]@gmail.com

Being a valuable flipkart plus member, flipkart blocked my account suddenly without any notice, one of my product lg g7+ thinq 128gb mobile phone return is in process, not received the accesories yet. Now suddenly i was checking i was unable to access my account then i put up this issue with escalation team, they sent a mail on 24th november like -
"we're sorry to let you know that your recent order has been cancelled as our systems have detected that you've been making unfair use of the offers under our token of apologies policy. This would also mean that you will no longer be able to login to your flipkart account. We are concerned and would like to understand the issues you are facing in a better way. Please reply to this email and we'll get back to you with an update."
Unable to use my flipkart account, neither able to see my buyback offer details came with the product i have mentioned above.
Not received any response from flipkart customer/escalation team yet related my account.

I had purchased a set of 2 pillows from flipkart
[protected]@dreamsunlimited plain bed/sleeping pillow pack of 2 where the size was mentioned 70 by 45 cms, ist time i received 60 by 30 cms pillows when i asked for replacement they sent me 43 by 43cms pillows.
Flipkart says we don't have contact details of seller and customer care does not have rights to call the seller.
This is not possible they must have some contact informattion.
I need correct product for which i have already paid full amount.
I am constantly being told that now the seller is offering refund not replacement but i have selected the product displayed with specifications and paid the mentioned amount there is no reason that i should not receive the correct product.
Please get me replacement.
Mahesh bhave

First they send message. Dear sir/madam congratulations you are winer of flipkart company tv show been first prize maruthi suzuki alto k10 car marketing value 3.80.000 for details contact [protected] so i caled them and ask for some details about prize so they confidently said this is flipkart naturalcompany u can trust our services. Si i trust themand paid 24600 for processing fees after then again they sent a message like. 3, 80, 000 is not paid successfully so i just backed. And asked to refund my money. So they said it will be processed within 7 working days but this is the 8th day and i still didn't get refunded my money please help me. Thank you...

I received a message today that your order has been placed for a product which costs 9, 999/- and will be delivered by tuesday.
I have not placed any such order as mentioned above. I think it is a cash on delivery product because there has not been any kind of money loss till now. Is it possible to cancel the order before payment? What are the steps i should follow to cancel the order without any money loss. How did it happen without...

The company openly claims about 2 day delivery which they go on delaying. On the purchase page they say within 2 day delivery which never happens. Further no one is there to take the reponsibility. Everyone knows that is a crime. The company can easily be punished for this. But because of the insane beuracuracy in india nobody dares to complain as they know its their time which is going to be wasted. And fraud companies like flipkart take advantage of it. What is the use of having courts and rights if we cannot freaking use them or they can never help us.