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Flipkart Complaints & Reviews

2.8
Updated: May 11, 2026
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Flipkart reviews & complaints page 1352

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B
buddy9389
from Noida, Uttar Pradesh
Dec 30, 2018
Resolved
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Resolved

Address: Gautam Buddh Nagar, Uttar Pradesh, 201301
Website: flipkart.com

Hi, my name is abhishek srivastava. My mobile number is [protected] and email-id is [protected]@gmail.com
I want to log in my account but i can't. It shows login unsuccessful please try a minute. When i selected forgotten the password, entered otp and the new password it shows unable to update your password.

I want to place orders and also need to check if and payment is due.
I'm struggling since last 4-5 days, not even customer support is helpful.
Jan 7, 2019
Complaint marked as Resolved 
They called me to understand the issue than resolved it within 24 hours. After resolution they again called to confirm if issue is resolved
Flipkart customer support has been notified about the posted complaint.
Verified Support
Dec 31, 2018
Flipkart Customer Care's response
We will revert on it.
Jan 07, 2019
Updated by buddy9389
Resolved

Thanks to Consumer Complaints
Verified Support
Jan 16, 2019
Flipkart Customer Care's response
We will revert on it
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    A
    asthabansal
    from Delhi, Delhi
    Dec 30, 2018
    Resolved
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    Resolved

    Website: Flipkart.com

    My registered email id with flipkart is - kool. [protected]@gmail.com. Registered mobile no-[protected]. 3 days back, i was automatically logged out. Since then i am unable to login my account. My order from flipkart is sill pendind. Cant trace it without logging in. Its been two weeks than the delivery date and still there is no clue of the order. My order is placed by they are not letting me log in and thus i have no clue about the tracking details. Talked to the flipkart executive when he said the the issue will be resolved by 29th dec. Its been long than that and is still not resolved.
    Feb 11, 2019
    Complaint marked as Resolved 
    Flipkart customer support has been notified about the posted complaint.
    Verified Support
    Dec 31, 2018
    Flipkart Customer Care's response
    We will revert on it.
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      A
      Abhishekdhiru007
      from Bengaluru, Karnataka
      Dec 30, 2018
      Resolved
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      Resolved

      Address: 560098

      Sir, i had ordered 3 kurtis, but they are not of good quality. So, i returned them, the guy came and said sir no brand name is written, i told that it was not written only previously. So he called his senior. Senior officer told me to take back item, he will update my account and next time choose other option like misshipment then they will take back the material. I had taken back the item, but one day after app showing refund cancelled, and there is no such tap from were i can return them back.
      Jan 31, 2019
      Complaint marked as Resolved 
      Flipkart customer support has been notified about the posted complaint.
      Verified Support
      Dec 31, 2018
      Flipkart Customer Care's response
      We are sorry, we are unable to find your account details. Request you to get in touch with our customer support number[protected].
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        S
        Shihab iqbal
        from Thiruvananthapuram, Kerala
        Dec 30, 2018
        Resolved
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        Resolved

        Address: 688006

        I bought a nokia 5.1 from flipkart delivered by e kart logistics, i been damaged from 3rd day of delivery and it doesn't have a capable battery backup and the display turns of by self and shutdowns automatically
        Flipkart rejected my return 2 times and not supporting at all
        Please help me with this situation
        Bill details and warrenty card is attaching
        Feb 2, 2019
        Complaint marked as Resolved 
        Flipkart customer support has been notified about the posted complaint.
        Verified Support
        Dec 31, 2018
        Flipkart Customer Care's response
        We will revert on it.
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          N
          Nishanth Dominic
          from Erode, Tamil Nadu
          Dec 30, 2018
          Resolved
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          Resolved

          Address: Chennai, Tamil Nadu, 600016
          Website: www.flipkart.com

          My email id : [protected]@gmail.com

          And my problem is i am & problem.

          For the past few weeks my account is not opening. I used my old username and password. But it was not opening.
          Then i used forgot button and then received code.
          Entered the code successfully.
          After that it was asking please set a new password.
          Then i entered new password. But it was showing "unable to update new password please retry". Or your account is blocked.
          That is the problem i am facing so please solve my problem as soon as possible.
          Feb 5, 2019
          Complaint marked as Resolved 
          Flipkart customer support has been notified about the posted complaint.
          Verified Support
          Dec 31, 2018
          Flipkart Customer Care's response
          We will revert on it.
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            N
            nitin056
            from Jintur, Maharashtra
            Dec 30, 2018
            Resolved
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            Resolved

            Address: Nagpur, Maharashtra, 440001
            Website: www.flipkar.com

            Hello sir my self nitin wanjari i am purchasing online mobile phone from flipkart hear is order i'dod[protected] redmi note 6 pro of ₹15999 witch is i paid cash on delivery..
            I get delivery of mobile phone but when i opened there is no mobile phone i called the delivery boy he told me that was not my problem call our customer care i complaint at flipkart from 12 days day 1st they told me that will give u new phone after that 12days gone they told me we can't help u..
            Please help me i spend 15999₹ for that phone now they are not giving me mobile phone plz case on flipkart and give me back my money 15999₹ witch is i paid sir plz
            Jan 31, 2019
            Complaint marked as Resolved 
            Flipkart customer support has been notified about the posted complaint.
            Dec 31, 2018
            Updated by nitin056
            What is my complaint status sir ..?? Did u take action against @flipkart plz sir don't forget them plz sir take a legal action against them and make them feel what is happening after frod with customer ...
            Verified Support
            Dec 31, 2018
            Flipkart Customer Care's response
            We will revert on it.
            Jan 01, 2019
            Updated by nitin056
            What will you revert on it ..
            Hass been 12 to 13 days are passed I complaint at Flipkart but u can't help me in that..
            13 day's are passed I spend my ₹15999 sir all most mine one month salary I complaint lot's of time at Flipkart but they are just mannupulate me every time told me will give u new phone don't worry and at the end told me we can't help u we can not give u a replacement sorry..
            This is ur assured service to cheat customer @flilkart ..
            I spend my money ₹15999 I want it back ..
            Either I am going to also police station and consumer court also ...
            I am show u Flipkart for this frod ..

            And I am waiting for your revert now let's see again ur trying to mannupulate me @flipkart ...
            I want my ₹15999
            Jan 02, 2019
            Updated by nitin056
            What is my complaint status did you get any update sir..??
            Plz case against Flipkart sir they doing frod with me and now told me can't help u all most 13 days gone sir I am facing a problem plz case on them..
            I just don't want my money 15999₹ I want a file case at flipkart they also understand what will happen after frod like those..
            Plz case against flipkart sir plz ..
            It's an request to you ..
            Jan 03, 2019
            Updated by nitin056
            What is my complaint status sir ..?? I[censored]r not help me hear then told me I am going to consumer court also ...
            Tell me that ur not help me hear ..
            Jan 05, 2019
            Updated by nitin056
            Still nkt have any update from last few days u tolfd me sir via email that resolve ur problem within 7 days sir all most i post hear complaint 30dec all most 7 days are completed but not having any help from u..
            This is ur service for consumer help...
            Jan 06, 2019
            Updated by nitin056
            Sir 7 days are completed from 30Dec is it service consumer forum india is it we trust on u..
            Plz complain against flipkart and make him remember what's happen after doing froud with customer
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              H
              himanshur28
              from Noida, Uttar Pradesh
              Dec 30, 2018
              Resolved
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              Resolved

              My flipkart account was blocked. I am not able to login, it is giving login unsuccessful, please retry, i have tried multiple for many days but same, raised the issue with customer care they have not yet addressed the issue.
              Kindly, check my account.
              I have to pay the pay later and emi charges.
              Provide the alternative way to pay the bill.

              Registered email - himanshu. [protected]@gmail.com.
              Feb 12, 2019
              Complaint marked as Resolved 
              Flipkart customer support has been notified about the posted complaint.
              Verified Support
              Dec 31, 2018
              Flipkart Customer Care's response
              We will revert on it.
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                K
                Kalai Murugan
                from Chennai, Tamil Nadu
                Dec 30, 2018
                Resolved
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                Resolved

                Address: 627114

                Many orders are cancelled by your courier officer this pin code 627114 (Area)

                I have ordered many items same pin code.
                Many orders are cancelled by your courier officer. Only few products arriving same pin code.

                I have ordered from other sites too and they have delivered the items to my place. I request flipkart also to kindly consider this. Kindly do the needful.
                Jan 31, 2019
                Complaint marked as Resolved 
                Flipkart customer support has been notified about the posted complaint.
                Verified Support
                Dec 31, 2018
                Flipkart Customer Care's response
                We are sorry, we are unable to find your account details. Request you to get in touch with our customer support number[protected].
                Jan 03, 2019
                Updated by Kalai Murugan
                What you need from me ?? You want to my account details??
                No improvement my complaint sir.
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                  A
                  Akashsaha
                  from Bengaluru, Karnataka
                  Dec 29, 2018
                  Resolved
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                  Resolved

                  Address: 560043
                  Website: www.flipkart.com

                  As a plus membership holder they don't gave me any period notice regarding any high volume of return of order while ordering day before yesterday suddenly i gets log out. Then i tried a lot to do login but it was showing login unsuccessful and then i raised a complaint then today when i called and had conversations with senior team they said your no has been black listed so i want just from flipkart that is i had a large volume of returns in purchase history what about 83 points which i have earned that means i have shopped 250x83=20500 only with in 5 month so i may a active buyer of flipkart.
                  I want help please help me.
                  Feb 4, 2019
                  Complaint marked as Resolved 
                  Flipkart customer support has been notified about the posted complaint.
                  Verified Support
                  Dec 30, 2018
                  Flipkart Customer Care's response
                  We will revert on it.
                  Verified Support
                  Dec 30, 2018
                  Flipkart Customer Care's response
                  Customer raised a complaint stating that his account is blocked. We have interacted with the customer and informed that as our systems have detected that customer has high number of returns, due to which his account is blocked. Hence, closing the complaint from our end.
                  Dec 31, 2018
                  Updated by Akashsaha
                  I m not satisfied with this resolution regarding to my complain I said him not to close my complain but then also he closed my account I gave him many alternatives way to help me such as please transfer the plus membership in other account or please provide me the compensation which is equal to value of my coins which I earned by placing multi order.
                  But Flipkart denigh to give that and said we r taking as feedback.
                  But for a simple eCommerce website why normal consumer will suffer for loss.
                  I want justice.
                  Please support me.
                  Just twice cancelled the order of mobile which is not even dispatched.
                  They blocked my account.
                  My Recommendation will Please Don't install Flipkart any more and give 1* it to playstore and instead of Flipkart use Amazon.
                  Flipkart fraud company.
                  Even it's had sended broken laptop to my friend.
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                    Azaad Khan
                    from Chandigarh, Chandigarh
                    Dec 29, 2018
                    Resolved
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                    Resolved

                    Address: Chandigarh, Punjab, 160047

                    Dear sir /maidam congratulations to flipkart online show contest lucky draw win 1st prize tata safari or ammount 12, 60000, 00 prize receive con - [protected] thanks.

                    Congratulations.... You are winner of flipkart. Company you win 1st.. Price (Tata safari) and ammount price is rs.. 12, 40, 148.00 registration charge - 6, 500.00- on[protected]
                    Deposit
                    Helpline no - [protected]

                    Your prize amount 12, 40, 148.00 not successful deposit in your account - [protected] s. B. I. Bank
                    Please deposit gst charge 14, 300 and after 10 minutes
                    Deposit in your account... Thanks.

                    Your prize amount 12, 40, 148.00 not successful deposit in your account - [protected] s. B. I. Bank
                    Please deposit n. O. C. Charge 22, 750 and after sometime
                    Deposit in your account... Thanks.

                    This account money transfer
                    Mr suresh maurya ac no :[protected] s. B. I ifsc code:sbin0031495

                    Congratulations you are lucky
                    Winner in my flipkart. Your prize tata safari storm four wheeler luxury car.& car marketing value ammount 12, 80, 000=00

                    My office address:-flipkart, dwarika puri, sector 17, plot no-2. (New delhi) - your cupon no:-
                    10516 custumer no-[protected], [protected] contact no -[protected]
                    (...). Please help me
                    Dec 30, 2018
                    Complaint marked as Resolved 
                    There was a call from this November +916205641043 +919801517382
                    Flipkart customer support has been notified about the posted complaint.
                    Verified Support
                    Dec 31, 2018
                    Flipkart Customer Care's response
                    We will revert on it.
                    Verified Support
                    Dec 31, 2018
                    Flipkart Customer Care's response
                    The customer raised a complaint regarding fraud call. We have interacted with the customer and informed the cx to get in touch with Cybercrime cell as we will not be able to provide much help. Customer agreed. Hence, closing the complaint from our end.
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                      Y
                      yarumesh
                      from Hyderabad, Telangana
                      Dec 29, 2018
                      Resolved
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                      Resolved

                      Address: 530008
                      Website: flipkart.com

                      1. My name is umesh sah and i ordered motorola one power vide delivery order id od[protected] there after i received message that i will get my product on 28 dec 18. Further on 28 dec i got message that product is out for delivery there after i was not at home that time we told the delivery boy to deliver item by evening, he told me that i am unable to deliver in evening i will deliver tomorrow.
                      2. I got another message that product would be delivered tommorow. When i didn't recieved any message on 29 dec 18 till evening i contacted customer care mr. Om jaikishan but he was totally confused he was unable to give any satisfactory answer and he told me that i would get my product by 04 jan 19.
                      3.in view of the above reason for delay may be given to me otherwise in future i am not going to order any product from flipkart and not even i suggest any one.
                      Feb 1, 2019
                      Complaint marked as Resolved 
                      Flipkart customer support has been notified about the posted complaint.
                      Verified Support
                      Dec 31, 2018
                      Flipkart Customer Care's response
                      We will revert on it.
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                        M
                        from Kunnamangalam, Kerala
                        Dec 29, 2018
                        Resolved
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                        Resolved

                        Address: 560062
                        Website: Flipkart

                        Hi flipkart,

                        I saw a user reported the same issue. I am logged out automatically from flipkart. From past few days am unable to login to my account. Since yesterday am trying to set a new password (After providing reset code recurved in my email id), it gives an error "unable to update password, please retry".
                        Please advice as i am planning to buy a redme note 5 pro 64gb but it's pending from past few days.

                        Thanks & regards,
                        Amit mahani
                        Feb 6, 2019
                        Complaint marked as Resolved 
                        Flipkart customer support has been notified about the posted complaint.
                        Verified Support
                        Dec 31, 2018
                        Flipkart Customer Care's response
                        We will revert on it.
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                          R
                          Radhika Nanda
                          from Bengaluru, Karnataka
                          Dec 29, 2018
                          Resolved
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                          Resolved

                          Address: 560037

                          I purchased this phone 2 days back, it has been through the procedure for replacement 3 times already (2 out of which were initiated from the customer care executive) and been rejected all 3 times. Flipkart is not ready to refund the money to me now. It’s typical harassment as now they are forwarding the complaint to the department, which has been done 3 times already with no relief on the issue.
                          Feb 1, 2019
                          Complaint marked as Resolved 
                          Flipkart customer support has been notified about the posted complaint.
                          Verified Support
                          Dec 31, 2018
                          Flipkart Customer Care's response
                          We will revert on it.
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                            J
                            Jinesh1995
                            from Mumbai, Maharashtra
                            Dec 29, 2018
                            Resolved
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                            Resolved

                            Address: Bangalore, Karnataka, 400077
                            Website: www.flipkart.com

                            We have placed multiple orders for our company on flipkart. But they don't provide gst invoices. Whenever i call, they say speak to seller but they provide no details of the seller and no information at all. The seller in our case is flipkart itself as the products were marq by flipkart. We need gst bills and not bills under any name.

                            Contact details - jinesh shah
                            Order no od[protected]

                            Please arrange a call flipkart on the details registered on this order number
                            Feb 3, 2019
                            Complaint marked as Resolved 
                            Flipkart customer support has been notified about the posted complaint.
                            Verified Support
                            Dec 30, 2018
                            Flipkart Customer Care's response
                            We will revert on it.
                            Verified Support
                            Dec 30, 2018
                            Flipkart Customer Care's response
                            Had conversation with customer and informed him that as of now seller will not be able to update customer GST number on bill and name on the bill will always reflect on the name entered by customer. We are closing the complain from our end
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                              N
                              Navneet Thakran
                              from Gurgaon, Haryana
                              Dec 29, 2018
                              Resolved
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                              Resolved

                              Address: Ghaziabad, Uttar Pradesh, 201002

                              I placed an order iphone se which is supposed to be delivered on 29.12.2018 but when i check the status by tracking my order, it shows that the delivery attempt failed as no response from customer.. Whereas no call was made from you to deliver me the item even i provide you with an alternate number. Order id is od[protected]
                              I want my refund today itself as the delivery have to be done today only.. Its really unexpected and i'll never suggest anyone to book an item from flipkart. Even i called the customer care and they were saying that they don't have any authority regarding this
                              Feb 4, 2019
                              Complaint marked as Resolved 
                              Flipkart customer support has been notified about the posted complaint.
                              Verified Support
                              Dec 30, 2018
                              Flipkart Customer Care's response
                              We will revert on it.
                              Helpful
                              4 other people found this review helpful
                              4 found this helpful
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                                I
                                Imran@1381
                                from Noida, Uttar Pradesh
                                Dec 29, 2018
                                Resolved
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                                Resolved

                                Address: New Delhi, Delhi, 110092
                                Website: www.flipkart.com

                                I purchase a new phone on your application and in exchange i am giving my redmi note 4. When your person came to collect the item he said to me my phone was damage it seems like my phone was 2 year old and what you expect me my phone screen is perfect even i got bill and my phone is still working but still your collection boy was not verified my phone.
                                Feb 8, 2019
                                Complaint marked as Resolved 
                                Flipkart customer support has been notified about the posted complaint.
                                Verified Support
                                Dec 30, 2018
                                Flipkart Customer Care's response
                                We are sorry, we are unable to find your account details. Request you to get in touch with our customer support number[protected].
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                                  G
                                  Gadaharsh
                                  from Mumbai, Maharashtra
                                  Dec 29, 2018
                                  Resolved
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                                  Resolved

                                  My name is harsh, i have ordered poco f1 from flipkart 4 times but each time the order have got cancelled by them. Upon enquiring regarding the same, everytime i get some or the other excuse for cancellation. Flipkart have all fraud sellers who just wants to make fun of customers by luring them and than cancelling the order. There is not mentioned of limited stock or something.in flipkart app, site they are taking the order n order is taken they cancel due to limited stock
                                  Feb 1, 2019
                                  Complaint marked as Resolved 
                                  Flipkart customer support has been notified about the posted complaint.
                                  Verified Support
                                  Dec 30, 2018
                                  Flipkart Customer Care's response
                                  We will revert on it.
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                                    N
                                    Nikithajohn78
                                    from Ernakulam, Kerala
                                    Dec 29, 2018
                                    Resolved
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                                    Resolved

                                    Iam not able to order items to pin 691311 where my actual home is. It is so difficult.

                                    I have ordered many items to another pin code where my college is, which is kinda far away from home. But i am not able to order items to my native place as delivery is not available.

                                    I have ordered from other sites too and they have delivered the items to my place. I request flipkart also to kindly consider this. Kindly do the needful.
                                    Jan 29, 2019
                                    Complaint marked as Resolved 
                                    Flipkart customer support has been notified about the posted complaint.
                                    Verified Support
                                    Dec 29, 2018
                                    Flipkart Customer Care's response
                                    We are sorry, we are unable to find your account details. Request you to get in touch with our customer support number[protected].
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                                      A
                                      Aartika
                                      from Bengaluru, Karnataka
                                      Dec 29, 2018
                                      Resolved
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                                      Resolved

                                      Address: 560103
                                      Website: www.flipkart.com

                                      Hi,

                                      I've been trying to login to my flipkart account in mobile app but it's not accepting my credentials. When clicked on forgot password, it sent an otp on the registered number and asked to set new password. When trying to set the password, it's showing "unable to update your password. Please try again later."

                                      Not able to login even in desktop site. Please resolve it asap.
                                      Feb 1, 2019
                                      Complaint marked as Resolved 
                                      Flipkart customer support has been notified about the posted complaint.
                                      Verified Support
                                      Dec 30, 2018
                                      Flipkart Customer Care's response
                                      We will revert on it.
                                      Hi,

                                      The issue has been resolved.
                                      Flipkart customer care had contacted me twice today & I was informed that there was some technical issue & my account has been unblocked now.

                                      Thanks for the support.

                                      Regards,
                                      Aartika Bansal
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                                        U
                                        Uttkarsh Mishra
                                        from Varanasi, Uttar Pradesh
                                        Dec 29, 2018
                                        Resolved
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                                        Resolved

                                        Address: Lucknow, Uttar Pradesh, 226017

                                        I ordered adidas tylo shoes from flipkart (Order i'd[protected]. I ordered this on 20dec in flipkart sale and got it for rs 2379. Flipkart have not delivered this product and now forcing me to cancel this product and reorder it with increased price. Please help me,. I have already paid for this.. I am really sad about it, flipkart seems to not care about their customer, i have already paid through flipkart pay later program, now they will force me to pay the amount without giving me product. Please help me.
                                        Jan 30, 2019
                                        Complaint marked as Resolved 
                                        Flipkart customer support has been notified about the posted complaint.
                                        Verified Support
                                        Dec 30, 2018
                                        Flipkart Customer Care's response
                                        We will revert on it.
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