Flipkart Complaints & Reviews

I had placed an order on flipkart on 12 nov, 2018 for a laptop i. E. Dell inspiron 15 5000 core i5 8th gen - (8 gb/1 tb hdd/windows 10 home) 5570 laptop (15.6 inch, silver, 2.2 kg, with ms office) worth 50490 rupees (Paid through debit card), but instead i received a totally different and old & used laptop i. E. Dell latitude 3440 (Black colour) on 15 nov, 2018.
I placed a request for replacement on 15 nov, which was approved on 19 nov and they said it would be replaced by 23 nov. On 23 nov, i received a text that your order for replacement is out for delivery and you'd receive it by 7:00 pm & around 6 pm one of their guy came he took the photographs of the delivered laptop and on asking regarding the replacement, he said he has not brought it with him and would bring it tomorrow after confirming the serial no. Of the delivered product and later on that day i got a phone call that your order for replacement is cancelled since that guy reported that customer is happy with the product.
On complaining regarding this to the flipkart customer service they registered another complaint and said it'd be resolved by 27 or 28 nov. On 26 nov i got a call that another request for replacement has been processed and by 3 dec a technician would pay visit and by 6 dec, the laptop would be replaced by the one which i had ordered.
They do not seem to take the complaint seriously and are just extending the dates by which they claim to resolve the issue.
I have all the records, photos, and unboxing video concerning my complaint.

I bought a motorola moto g6 play from flipkart. Now i want to exchange it for another phone on flipkart. For buying a phone from flipkart through exchange one has to fill the imei number and it is automatically verified. But in my case the imei number is showing as invalid.
When i checked the imei number on independent imei tracking websites, it shows some other model. I believe there is something wrong with this as the imei number...

I had a gift card of rupees 10000 and i was trying to order a phone.When i was in checkout page i have checked the box of the gift card and chosen credit card as other payment so when i was trying due to some network reason the app has not loaded and i have closed that and came after somtime to see that my giftcard has disappeared i have contacted them many many times but no correct information was provided for what the money was taken..They promised to refund within 27 november 2018 and it is now 26 november 2018 10:34 pm still no sign of refund..Its an emergency for me but they havent understood that and i will never order again on flipkart.

Sir, my name is Bipul Ghosh. My mobile number is [protected] and email id is [protected]@gmail.com
Sir i want to login my account but i can't. It shows login unsuccessful please try a minute. And i select a forget password enter otp and new password is shows unable to update your password.
The main problem is i have a cashless credit card from flipkart and i want to pay my emi at 15december. How can possible? Pls tell me and resolve my problem as soon as possible.

I ordered ivoomi mobile battery as on 22 november 2018. I received this as on 26 november 2018. Its very shocking for me when i see totally fake/duplicate battery. It has built in two parts. Extra material joint with another battery to make fool even this battery wrapped with duplicate ivoomi wrap. It clearly feel during touch. Now i decided to take legal advice against all which are involved in this scam. Please refund my payment as soon as possible. My order id:-od[protected]

Why ur ekart guys refuse to pickup exchange products? It was happened while I bought washing machine .. My exchange product (TV) work as well but but they simply said like working condition is bad.. And collect exchange offer amount through CC. I don't know whether is sales trick by flipkart or ur ekart guys are lazzy to pick exchange product.dont do this kind of sales again and again it will reduce ur reputation .. After checking I had check with my technision he said product condition is good. Plz don't appoint lazzy people.. Or with draw ur exchange offer..call me with proper solution else going to push complain forum
Don't believe this kind of exchange offer from flip kart .. They use their sales trick to buy products.. I have attached my products there is no defect ..
@flipkart pls withdraw ur worst terms of exchange offer or do not appoint lazzy people

Whenever i trying to reset password i am getting message as "login unsuccessful. Please retry in a minute".
Then i used "forgot" button and received code, entered the code successfully, entered the new password but it was showing "unable to update password please retry". I have tried from web as well as from the app, but same issue.

I am facing this issue for last few days. I have some items in my cart & some coins which i want to redeem.

I am also attaching the screenshots.
My id: subhasish. [protected]@gmail.com

01/11/2018 - date of order
Ordered oswaal question bank of class 12 of amount-rs770.
Order id - od[protected].

12/11/2018- date of receiving order
Received wrong product.
Ead question bank.

12/11/2018- date of replacement order
Placed replacement order.
Date given by flipkart of replacement - 23/11/2018.

But till present day - 26/11/2018 replacement is pending no response from flipkart.
Want a replacement or refund as soon as possible.
This is my humble request to look at the complain and do the needed action as soon as possible.

Hi.. I bought a thomson tv from Flipkart 10 days back, i was not satisfied with the product quality. I raise a refund request within 7 days, asking for resolution. I got a message that they will call me and give resolutions, I got no call from flipkart and my return request was rejected..

I raised the return request again saying that the tv dispay quality is not good.
They promised that we shall contact you and resolution will be given.

My request was rejected again without any callback or resolution

I called Flipkart customer care also, they took my request and said they will contact and provide resolutions, i got no call no resolution'
Now return policy is over, i can't do anything..

This is very pathetic and unfortunate. Please help me in this case.

The TV has display issues.. it has black linings on the face/edges.. Not at all worth watching.. I am stcuk.. please help

Hello
Dear Sir/Ma'am
I am Guddu Kumar.
Today I purchased one laptop but i do not need this model .
i need purchase other model i go to the flipkar website and cancel my order,
check the order status my order has been not cancelled many times i tried cancel the order but not cancel my order.
i talk to customer care not satisfied for the response please help me sir.

HP 15q Core i3 7th Gen - (4 GB/1 TB HDD/DOS) 15q-ds0018TU Laptop
Color: Smoke Grey
Seller:
RetailNet
Ordered
Cancelled
Your request is being processed. It may take up to 4 hours for your refund(if any) to be initiated.
Mon, 26th Nov
7:24 pm
Item cancellation requested by you
₹28, 890?

Again check the order status view this message

HP 15q Core i3 7th Gen - (4 GB/1 TB HDD/DOS) 15q-ds0018TU Laptop
Color: Smoke Grey
Seller:
RetailNet
Ordered
Packed
Shipped
Delivered
Seller is processing your order.
Mon, 26th Nov
3:28 pm
Payment approved
₹28, 890?

order id:-OD[protected].

Please help me sir/Ma'am.
I am attaching some document see the flipkart fault.
i am worring about my money please help me sir i am hopeless.
please sir do the action against the flipkart.

Regards
Guddu Kumar

I am very much annoyed with the service of flipkart... I logged a complaint and still no action taken till date. The same problem is arising with me as well like others.. I want to get access to my flipkart account but still i am unable to... Whenever i request for new password the msg comes please try later... What the hell you have created that u can't give a simple service to your customer. One for thing i won't pay late fee for my emi because its on your side fault...

I order alcatel tablet from flipkart. When i received tab and i check imei number.. Number on tab and number on invoice is not matched.. So i complained to flipkart to send me proper invoice with proper imei number.. But flipkart refused to send me invoice with collect number. Since last 3 days i am contacting to flipkart and always i got insufficient answer from flipkart customer care. Really really bad service from flipkart.

Od[protected]Micromax tv). Rejected my refund.
Installation person who visited for product installation came to know that the product (Micromax tv) is defective and board has issue.
After that came to know that technician should come to check the product, but he is keep on cancelling the request. Finally fipkart rejected refund request.
Two time installation person cancelled request. Two times technician cancelled request. Flipkart says micromax team will contact you, but micromax team is not reaching us.

Recieved the wrong product.. Different color n very very bad quality n loose cover. If i am asking for a refund. They cancelled my refund req... N if i am calling customer care.. That no. Is not valid... Where to contact for my refund... Pls help... I want a refund... And i am a regular customr of flipkart.

Last time i did not receive my parcels because of your delivery boy and now its about your services that you provided your customers. I place 2 orders with order id od[protected] that is deliver on 24th nov 2018 and od[protected] that is deliver on 26th nov 2018 but i receive none of them because without giving any reason flipkart itself cancelled my orders, that is disgusting and very very disappointing. I has never seen this kind of services provided by any online service provider. After this i never place an order from your site and also recommend to all that please dont place any order from flipkart. I must say that flipkart is more than worst service provider that i have ever seen...

The worst online service provider is flipkart.

I have ordered matrix shampoo/lotion/conditioner combo pack from your site costing of rs:409, but when the product got delievered the same product was just a fake;

Eg:shampoo:clinic plus in matrix
Lotion:hair gel of mens
Serum:parachute oil

I complaint the same to flipkart they rearranged the product but as i say in starting the third class company again gave me the false product.

Then again i complaint they have refunded the money

But such a fake company fakeeeeeee flipkarttttttttttt

Already I contact with flipkart care about can not access game zone. They said I used different account in same IP, so they blocked game zone . After 2 or 3 days it will be work again. But till dated it does not work. Also I have a question, In same IP I can't access different accounts for game zone but how they accept orders through same IP used by different accounts?

I am very much annoyed with the service of flipkart... I logged a complaint and still no action taken till date. The same problem is arising with me as well like others.. I want to get access to my flipkart account but still i am unable to... Whenever i request for new password the msg comes please try later... What the hell you have created that u can't give a simple service to your customer. One for thing i won't pay late fee for my emi because its on your side fault.

I m yugesh Kumar. I m unable to open my flipkart account. My phone number is [protected] and my email id is [protected]@gmail.com. Whenever i try to login an error pop up login unsuccessful please try after minutes. I have to pay my flipkart cardless credit emi. I have been try many times to forget password also. How can it is possible when i'm unable to open my account. Please resolve it as early as possible. Thank you.

Sir maine poco f1 liya jisme screen bleeding ki aur mobile back panal defect issuse hai flipkart se liya. Flipkart ko complain kiya woh bolte mi ko mi ko batao toh kahte hai filpkart ko bolo.
Plz help me koi sunwai nhi kisse jau mein kahne plzhelp me. Inke policy ke chakar mein mara koi sunwai hi nhi
Akshat kesharwani
[protected]
Jalesharganj lalganj ajhara pratapgarh