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Flipkart Complaints & Reviews

2.8
Updated: Feb 26, 2026
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Flipkart reviews & complaints page 1376

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P
Piks10
from Haldia, West Bengal
Nov 25, 2018
Resolved
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Here is an ekart office, ranaghat who have not give my phone today. When the tracking id is reached to the nearest seller hub, there have no sms or call, i have gone to to ekart office, ranaghat. There have a lot of misbehaviour and other. And ultimatly i haven't receive my phone yet. It was Redmi note 6 pro. It was the sell where i got the phone with flash sell, after the sell the phone have reaise its value. So if the order have cancel then i have to give 1k more rupess to get the same model. This is the content where he kept that phone. He have not give my phone wheather i have the genuine and proper document and cash also.
Jan 5, 2019
Complaint marked as Resolved 
Flipkart customer support has been notified about the posted complaint.
Verified Support
Nov 26, 2018
Flipkart Customer Care's response
We will revert on it.
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    Souabh Bhardwaj
    from Firozpur, Punjab
    Nov 25, 2018
    Resolved
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    Resolved

    Address: Chandigarh, Chandigarh, 160019
    Website: Flipkart

    I have placed an order for "honor 10" cost 25000/- i paid via cod mode on unboxing i found that i have received an used product it has fingerprint marks all over it, charging cable was already unpacked with some dust marks... Mobile phone also has dust marks in speraker grill and charging port... Also the honour website is also shwing warranty of 8 months instead of 12 months... I bught it with my hard earned money i want justice. Plz help me out... Or i have to opt for legal proceedings.

    Regards,
    Sourabh bhardwaj
    Dec 27, 2018
    Complaint marked as Resolved 
    Flipkart customer support has been notified about the posted complaint.
    Verified Support
    Nov 26, 2018
    Flipkart Customer Care's response
    We will revert on it.
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      S
      Sathwickmks
      from Chennai, Tamil Nadu
      Nov 25, 2018
      Resolved
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      Address: Erode, Tamil Nadu, 638009

      Hi i have ordered for a gaming laptop which costs ₹60, 990. I made the transaction but it failed but the money was deducted from my account. The order was also not placed. I contacted the flipkart support and they said that no such transaction had been done. But i got the message from the bank that flipkart has debited ₹30, 000 from your account. I don't know what to do. But i want my money back
      Jan 4, 2019
      Complaint marked as Resolved 
      Flipkart customer support has been notified about the posted complaint.
      Verified Support
      Nov 26, 2018
      Flipkart Customer Care's response
      We are sorry, we are unable to find your account details. Request you to get in touch with our customer support number[protected].
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        S
        shurbhi asthana
        from Allahabad, Uttar Pradesh
        Nov 25, 2018
        Resolved
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        Product:electric/xe37478/bluesapp
        Hsn:85161000 and invoice no. Is fabe2m[protected]. Date:[protected] when i purchased it and it is in warranty period. I want to know where is its service centre in kanpur and i'll repair from there. Base of the kettle is not working. I want the issue resolve as early as possible. Please let me know where is the service centre of this.
        Dec 28, 2018
        Complaint marked as Resolved 
        Flipkart customer support has been notified about the posted complaint.
        Verified Support
        Nov 26, 2018
        Flipkart Customer Care's response
        We will revert on it.
        Verified Support
        Nov 26, 2018
        Flipkart Customer Care's response
        Customer raised a complaint stating that she needs the details of authorized service details. We have interacted with the customer and gave the details of the authorized service center through mail. Hence, closing the complaint from our end.
        It is not working.. HELP
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          Y
          Yash Kurzekar
          from Vasai-Virar, Maharashtra
          Nov 25, 2018
          Resolved
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          Resolved

          From last 5 days i am continuously complaining that i can't access to my flipkart account i have twitted twice and 3 time talked on call with customer support but there is no positive response from customer care they just say wait for 24 hr and your issue will be resolved but i am still facing the issue, have have to return my some order and have to pay paylatey money time is going out and return date will be lost and paylater due date come and then flipkart forced me to pay extra money, is this any marketing trick to force customer pay extra money or took that product anyhow
          Jan 3, 2019
          Complaint marked as Resolved 
          Flipkart customer support has been notified about the posted complaint.
          Verified Support
          Nov 26, 2018
          Flipkart Customer Care's response
          We will revert on it.
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            M
            Mohsin Gulzar
            from Srinagar, Jammu and Kashmir
            Nov 25, 2018
            Resolved
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            Resolved

            Address: Srinagar, Jammu and Kashmir, 190008
            Website: www.flipkart.com

            I purchased a product (Redmi note 6 pro) from flipkart on 23rd of november, 2018 and the seller was flashstar commerce. The order got approved, then shipped and finally cancelled by seller. The seller cheated me and i felt heartbroken! The details of my order are as under :

            Order id: od[protected]
            Buyer name: mohsin gulzar
            Email id: [protected]@yahoo.com
            Dec 27, 2018
            Complaint marked as Resolved 
            Flipkart customer support has been notified about the posted complaint.
            Verified Support
            Nov 26, 2018
            Flipkart Customer Care's response
            We will revert on it.
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              B
              Basu1005777
              Nov 25, 2018
              Resolved
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              Resolved

              Address: Bangalore, Karnataka

              We have purchased a fridge before 20 days, it's brockened some parts, we are not able to make replacement request from the app, we called cc for the replacement, 48 hr wait, nothing done again called again 48hr waiting, like that more than 10 time we logged the request, cc doing nothing, telling be patient, we given our old fridge for exchange. Now for the past 20 days we are suffering with out fridge.
              But no any progress in the process
              Jan 12, 2019
              Complaint marked as Resolved 
              Flipkart customer support has been notified about the posted complaint.
              Verified Support
              Nov 26, 2018
              Flipkart Customer Care's response
              We will revert on it.
              Nov 26, 2018
              Updated by Basu1005777
              They are making a new story, about the defect report.
              10 November we received the message that the demo has been cancelled and now the CC asking new story, to make a replacement request how many days we need to wait, 21 days not enough
              Nov 26, 2018
              Updated by Basu1005777
              See the attached document
              Nov 30, 2018
              Updated by Basu1005777
              Dear Support team
              Today 30 November, l hope the time is enough to solve my issue, or still it may go one more month, please do the needful
              Nov 30, 2018
              Updated by Basu1005777
              Where is my replacement request, where's my fridge, which stages now the process follow up, is it possible one or wast of time and money.
              Dec 01, 2018
              Updated by Basu1005777
              Today December 1 gone, no any response from Flipkart and doing nothing
              Dec 02, 2018
              Updated by Basu1005777
              2 nd December no any solution. No any solution to the request
              Dec 03, 2018
              Updated by Basu1005777
              3rd of December passed no any response, update from your side . What you guys doing
              Dec 04, 2018
              Updated by Basu1005777
              Any one here to do something
              Dec 04, 2018
              Updated by Basu1005777
              Still you guys need more time to prove you flpkart customer service is useless irresponsible
              Dec 05, 2018
              Updated by Basu1005777
              Today 5 December nothing done.
              How can I approach higher level support.
              Dec 06, 2018
              Updated by Basu1005777
              6 December passed still they're not doing anything see only formal mail

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                G
                from Gonda, Uttar Pradesh
                Nov 25, 2018
                Resolved
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                Address: 221004
                Website: Flipkart.com

                My flipkart account has been deactivated which was having around 12000 wallet balance.
                I contacted customer service through twitter and got following replies
                "hello,

                We'd like to let you know that your recent request has been canceled as our systems have detected irregularities in the payment method used for this order. We always ensure that the transactions made using online payment methods are authorized and secure this is for account security.

                Regards,

                Flipkart customer support
                .

                My question is i may have few account and same card has been used for different account but who give right to flipkart to confiscate my 12000 wallet balance.

                [protected]@yahoo.com
                Dec 27, 2018
                Complaint marked as Resolved 
                Flipkart customer support has been notified about the posted complaint.
                Verified Support
                Nov 26, 2018
                Flipkart Customer Care's response
                We will revert on it.
                Verified Support
                Nov 26, 2018
                Flipkart Customer Care's response
                Customer raised a complaint stating that customer account has been blocked. We have interacted with the customer and informed that customer request for return can not be initiated due to high number of returns. Hence, closing the complaint from our side.
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                  A
                  Amanraz162
                  from Raiganj, West Bengal
                  Nov 25, 2018
                  Resolved
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                  Resolved

                  someone hacked my flipkart account

                  Address: Katihar, Bihar, 854108

                  Someone hacked my flipkart account and change mobile no and email id how can i recover my account. Problem is it my flipkart account is plus account and cardless credit with 40000 my real phone no is [protected] and someone change my all details my all order is shared with my friend and now i checked my friend flipkart hacker phone and name displayed on order his name is pritam kumar and phone no is [protected]...
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                  M
                  from Gokak, Karnataka
                  Nov 25, 2018
                  Resolved
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                  Resolved

                  Address: Chamarajanagar, Karnataka, 571111
                  Website: [email protected]

                  I can't sign in flipkart for buying something last 7days. It will showing incorrect password or username again and again it is disturbing to buying any items. I try to login in my account it getting in flipkart gmail account and password is not working it will showing incorrect password and username again and again it will disturbing for buying items
                  Dec 27, 2018
                  Complaint marked as Resolved 
                  Flipkart customer support has been notified about the posted complaint.
                  Verified Support
                  Nov 26, 2018
                  Flipkart Customer Care's response
                  We are sorry, we are unable to find your account details. Request you to get in touch with our customer support number[protected].
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                    C
                    chinuweb
                    from Mohali, Punjab
                    Nov 25, 2018
                    Resolved
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                    Resolved

                    Address: Mumbai City, Maharashtra, 421204
                    Website: www.flipkart.com

                    I can not login to my flipkart account, from yesterday. Its showing error :- login unsuccessful. Please retry in a minute.

                    I called to customer care, they also saying all ok, may be some technical error, try to login after sometime.

                    But still now same error showing.

                    I have gift card money at my account, please help me in login to my account.
                    Jan 4, 2019
                    Complaint marked as Resolved 
                    Flipkart customer support has been notified about the posted complaint.
                    Verified Support
                    Nov 26, 2018
                    Flipkart Customer Care's response
                    We are sorry, we are unable to find your account details. Request you to get in touch with our customer support number[protected].
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                      K
                      Kundksv
                      from Noida, Uttar Pradesh
                      Nov 24, 2018
                      Resolved
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                      Address: Bangalore, Karnataka, 560034
                      Website: www.flipkart.com

                      Order no.- OD[protected]

                      I have purchased a Fossil watch from Flipkart on 20/11/18 and received only box without watch on 22/11/18. Called Flipkart helpline and informed them immediately, sent mail also. They asked me to wait for 12 days(4th Dec). I have no issues in waiting, I do understand its a process. But received a mail from Flipkart stating that if seller dont receive information they will not be able to fulfill my return. What the hell does it means. I have not received my product and that only matters for me how can I know seller is defaulter or courier guys have done this. I am not blaming delivery boy because he was quiet decent and had a huge bag of parcels. But every packet moves from one hand to another. Anyway its Flipkart call, my concern is only that I have spent my money and want it back. Its not a 100 rs matter. I know there are fake customers too and Flipkart sees every customer in that way which is obvious but not everyone is same. You can check my records. I want this investigation should be done honestly and provide me solution asap. I am cooperating with Flipkart but I trust consumer support and thats why informing them.
                      Also please let me know how to proceed for police complaint if not resolved.

                      Thanks
                      Dec 14, 2018
                      Complaint marked as Resolved 
                      Flipkart customer support has been notified about the posted complaint.
                      Verified Support
                      Nov 26, 2018
                      Flipkart Customer Care's response
                      We will revert on it.
                      Nov 30, 2018
                      Updated by Kundksv
                      Got a call from Flipkart on 26.11.18 and have been assured it will be resolved within 48 hours, then after 4 days they called me today and saying it will take time not sure how much. Is it the way Flipkart investigating. Customer is not responsible for their investigation procedure. I have cooperated with them but it seems Flipkart knows what happened with the packet and making me fool.
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                        S
                        stiwari5
                        from Proddatur, Andhra Pradesh
                        Nov 24, 2018
                        Resolved
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                        Resolved

                        Address: Gurgaon, Haryana, 122005
                        Website: www.flipkart.com

                        Hi team,

                        This is regarding my return request of device honor 10 (Phantom blue, 128 gb) with the order id od[protected] that is valid till 26 nov 2018. I raised this request with refund option because i was not happy with the performance of this device. Secondary devices were not able to connect smoothly with this phone as expected now this is unacceptable that refund request for return has been rejected without any information.

                        I still want return with refund of this product, some tickets (In[protected], in[protected] are already raised for the same. I have called in to flipkart support team regarding this but i am fed up and frustrated as they put my call on hold for unlimited time (Approx an hour) and then the call aborted itself while i was waiting that someone will take my call. This seems very poor service and beyond the limit of tolerance.

                        If flipkart given the refund option on return of a product to me that i selected then the refund should be completed, this is a fraud that flipkart rejected my refund request and put the replacement option for further return request on the same product.

                        This is my humble request that please take this concern seriously and get my (Return with refund) request completed as soon as possible. Looking forward for your response.
                        Nov 28, 2018
                        Complaint marked as Resolved 
                        Product returned and I got instant refund after getting in touch with Flipkart escalations team.
                        Flipkart customer support has been notified about the posted complaint.
                        Verified Support
                        Nov 26, 2018
                        Flipkart Customer Care's response
                        We will revert on it.
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                          Koti9688
                          from Madanapalle, Andhra Pradesh
                          Nov 24, 2018
                          Resolved
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                          Resolved

                          Address: Chennai, Tamil Nadu, 600119

                          I bought mobile from flipkart. Flipkart sent defect mobile to me. I requested so many times for mobile replacement every time they are rejecting that one. I requested agin for replacement simply they are telling go to service center. They are not accepting the replacement.

                          If i requesting again for replacement flipkart sent techinition from jeeves that techinition also said software issue go to service center. Based on his words i went to service center. Samsung service center confirmed that is not software issue that hardware issue need to change the mother board. For that they gave job sheet also i sent that job sheet to jeeves and flipkart still they are not giving the replacement they are rejecting. I lost money from flipkart. I need justice on this. Simply flipkart cheeting the people and they are sending refurbished or defect mobiles to custmors. I submitted the job sheet also from samsung service center.
                          +1 videos
                          Dec 28, 2018
                          Complaint marked as Resolved 
                          Flipkart customer support has been notified about the posted complaint.
                          Verified Support
                          Nov 26, 2018
                          Flipkart Customer Care's response
                          We will revert on it.
                          Nov 26, 2018
                          Updated by Koti9688
                          More then from 5days i waiting for flipkart update. They are not responding.still flipkart not giving replacement .simply they are cheeting the people with help of jeeves. That jeeves team always giving fake reports only.
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                            Santoshpsk37
                            from Hyderabad, Telangana
                            Nov 24, 2018
                            Resolved
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                            Resolved

                            Address: 500008
                            Website: Flipcart

                            I have booked my mobile on 21st november 2018, then i got a confirmation message that you will get your mobile delivery on 22nd november.. On 22nd november i got a one more message that you will get your mobile delivery on 24th november due to mobile delivery misrouted. I have talked with the flipcart customer care service they confirmed me that you will get your 24th november upto 7pm... I didn't got my mobile upto 7pm... Again i have called to the flipcart customer care service. I have talked with senior executive he informed me that you will get your mobile on 29th november... Due to these stupidity, nonsense etc response from the flipcart service i have postponed all my programs and cancelled my flight ticket on 25th i. E on sunday. This is the response from the world's one of the biggest organisation flipcart when you book a iphone 6s by paying 25000...
                            Dec 27, 2018
                            Complaint marked as Resolved 
                            Flipkart customer support has been notified about the posted complaint.
                            Verified Support
                            Nov 26, 2018
                            Flipkart Customer Care's response
                            We will revert on it.
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                              Anjali Bhaskar Segan
                              from Delhi, Delhi
                              Nov 24, 2018
                              Resolved
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                              Resolved

                              Address: 110018

                              Under the black friday deal where in the mi 6 pro note for rs. 15999 was available on an offer price of rs. 12499.

                              My order od[protected] was successfully placed under the scheme and was shipped. However the order got cancelled without my approval and consent which i am not at all satisfied with.

                              Look forward for a fair probe against the seller as incase the products are not sufficient the website automatically shows out of stock then how the order was processed and cancelled by the seller on pretext of bulk order.
                              Jan 1, 2019
                              Complaint marked as Resolved 
                              Flipkart customer support has been notified about the posted complaint.
                              Verified Support
                              Nov 26, 2018
                              Flipkart Customer Care's response
                              We will revert on it.
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                                Vimla Yadav
                                from Bhopal, Madhya Pradesh
                                Nov 24, 2018
                                Resolved
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                                Resolved

                                Dear sir/madam

                                I am vimla yadav i am retired nurse.
                                Today some one fraud called me from number [protected] and ask my atm number. He tell the he is from state bank of india and then i share otp with with him and at time 15:40 pm
                                A amount of rupees 26289 is cut from my account as on pos payust[protected] at flipcart txn#[protected].
                                Sir i have attached a police complaint and deducted amount message here.
                                Please cancel the order do something against this fraud person and return my amount.

                                Thank you

                                Mrs vimla yadav
                                Jan 4, 2019
                                Complaint marked as Resolved 
                                Flipkart customer support has been notified about the posted complaint.
                                Verified Support
                                Nov 26, 2018
                                Flipkart Customer Care's response
                                We are sorry, we are unable to find your account details. Request you to get in touch with our customer support number[protected].
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                                  R
                                  Ron P Cherian
                                  from Kollam, Kerala
                                  Nov 24, 2018
                                  Resolved
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                                  Resolved

                                  Address: Pathanamthitta, Kerala, 689643
                                  Website: www.flipkart.com

                                  Hi my name is ron p cherian

                                  My mobile no:[protected]

                                  And my problem is i am unable to update my password & login problem.

                                  For last 1 month my account is not opening.
                                  I used my old username (Mob no) and password. But it was not opening.
                                  Then i used forgot button and then received code.
                                  Entered the code successfully.
                                  After that it was asking please set a new password.
                                  Then i entered new password. But it was showing "unable to update new password please retry". Or your account is blocked.
                                  That is the problem i am facing so please solve my problem as soon as possible.
                                  Dec 27, 2018
                                  Complaint marked as Resolved 
                                  Flipkart customer support has been notified about the posted complaint.
                                  Verified Support
                                  Nov 26, 2018
                                  Flipkart Customer Care's response
                                  We will revert on it.
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                                    Goutham Allaka
                                    from Chirala, Andhra Pradesh
                                    Nov 24, 2018
                                    Resolved
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                                    Resolved

                                    Address: Visakhapatnam, Andhra Pradesh, 530046
                                    Website: www.flipkart.com

                                    I have ordered sneakers on flipkart (Order id - od[protected]. It was expected to be delivered on 24th nov but was marked delivered on 23rd nov. No product was delivered to my home. When i called customer care, they have told me that it was delivered to my neighbor as nobody was present at the address mentioned. Have checked with my neighbor but there was no delivery made. After raising a ticket for 4th time, flipkart wants 7 days to investigate the matter. I am worried that they will just dilute the issue and cheat as i feel there is no seriousness to solve this issue.

                                    The delivery guy didn't call me to confirm whether i am ok with getting it delivered to my neighbor. I suspect some serious fraud from flipkart.
                                    Dec 27, 2018
                                    Complaint marked as Resolved 
                                    Flipkart customer support has been notified about the posted complaint.
                                    Verified Support
                                    Nov 26, 2018
                                    Flipkart Customer Care's response
                                    We will revert on it.
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                                      jitendra Baswal
                                      from Dehra Dun, Uttarakhand
                                      Nov 24, 2018
                                      Resolved
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                                      Resolved

                                      Address: Dehradun, Uttarakhand, 248007

                                      I purchase a philips selfie stick form flipkart with six month warranty on 03.10.2018. After some time selfie stick capture button not working. I try it another phone but it is not working. I visit philips service center but they not give this product service. After this i contact philips online customer service. But they are clearly told company not give any warranty that i contact flipkart customer service their representative told me to contact philips service center.
                                      Philips and flipkart both aren't take any responsibility. So what i do?

                                      Oder id - od[protected],
                                      Order date-02.10.2018, invoice date-03.10.2018
                                      Nov 25, 2018
                                      Complaint marked as Resolved 
                                      it is fraud
                                      Flipkart customer support has been notified about the posted complaint.
                                      Verified Support
                                      Nov 26, 2018
                                      Flipkart Customer Care's response
                                      We will revert on it.
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