Flipkart Complaints & Reviews

Hello
Dear Sir/Ma'am
I am Guddu Kumar.
Today I purchased one laptop but i do not need this model .
i need purchase other model i go to the flipkar website and cancel my order,
check the order status my order has been not cancelled many times i tried cancel the order but not cancel my order.
i talk to customer care not satisfied for the response please help me sir.

HP 15q Core i3 7th Gen - (4 GB/1 TB HDD/DOS) 15q-ds0018TU Laptop
Color: Smoke Grey
Seller:
RetailNet
Ordered
Cancelled
Your request is being processed. It may take up to 4 hours for your refund(if any) to be initiated.
Mon, 26th Nov
7:24 pm
Item cancellation requested by you
₹28, 890?

Again check the order status view this message

HP 15q Core i3 7th Gen - (4 GB/1 TB HDD/DOS) 15q-ds0018TU Laptop
Color: Smoke Grey
Seller:
RetailNet
Ordered
Packed
Shipped
Delivered
Seller is processing your order.
Mon, 26th Nov
3:28 pm
Payment approved
₹28, 890?

order id:-OD[protected].

Please help me sir/Ma'am.
I am attaching some document see the flipkart fault.
i am worring about my money please help me sir i am hopeless.
please sir do the action against the flipkart.

Regards
Guddu Kumar

I am very much annoyed with the service of flipkart... I logged a complaint and still no action taken till date. The same problem is arising with me as well like others.. I want to get access to my flipkart account but still i am unable to... Whenever i request for new password the msg comes please try later... What the hell you have created that u can't give a simple service to your customer. One for thing i won't pay late fee for my emi because its on your side fault...

I order alcatel tablet from flipkart. When i received tab and i check imei number.. Number on tab and number on invoice is not matched.. So i complained to flipkart to send me proper invoice with proper imei number.. But flipkart refused to send me invoice with collect number. Since last 3 days i am contacting to flipkart and always i got insufficient answer from flipkart customer care. Really really bad service from flipkart.

Od[protected]Micromax tv). Rejected my refund.
Installation person who visited for product installation came to know that the product (Micromax tv) is defective and board has issue.
After that came to know that technician should come to check the product, but he is keep on cancelling the request. Finally fipkart rejected refund request.
Two time installation person cancelled request. Two times technician cancelled request. Flipkart says micromax team will contact you, but micromax team is not reaching us.

Recieved the wrong product.. Different color n very very bad quality n loose cover. If i am asking for a refund. They cancelled my refund req... N if i am calling customer care.. That no. Is not valid... Where to contact for my refund... Pls help... I want a refund... And i am a regular customr of flipkart.

Last time i did not receive my parcels because of your delivery boy and now its about your services that you provided your customers. I place 2 orders with order id od[protected] that is deliver on 24th nov 2018 and od[protected] that is deliver on 26th nov 2018 but i receive none of them because without giving any reason flipkart itself cancelled my orders, that is disgusting and very very disappointing. I has never seen this kind of services provided by any online service provider. After this i never place an order from your site and also recommend to all that please dont place any order from flipkart. I must say that flipkart is more than worst service provider that i have ever seen...

The worst online service provider is flipkart.

I have ordered matrix shampoo/lotion/conditioner combo pack from your site costing of rs:409, but when the product got delievered the same product was just a fake;

Eg:shampoo:clinic plus in matrix
Lotion:hair gel of mens
Serum:parachute oil

I complaint the same to flipkart they rearranged the product but as i say in starting the third class company again gave me the false product.

Then again i complaint they have refunded the money

But such a fake company fakeeeeeee flipkarttttttttttt

Already I contact with flipkart care about can not access game zone. They said I used different account in same IP, so they blocked game zone . After 2 or 3 days it will be work again. But till dated it does not work. Also I have a question, In same IP I can't access different accounts for game zone but how they accept orders through same IP used by different accounts?

I am very much annoyed with the service of flipkart... I logged a complaint and still no action taken till date. The same problem is arising with me as well like others.. I want to get access to my flipkart account but still i am unable to... Whenever i request for new password the msg comes please try later... What the hell you have created that u can't give a simple service to your customer. One for thing i won't pay late fee for my emi because its on your side fault.

I m yugesh Kumar. I m unable to open my flipkart account. My phone number is [protected] and my email id is [protected]@gmail.com. Whenever i try to login an error pop up login unsuccessful please try after minutes. I have to pay my flipkart cardless credit emi. I have been try many times to forget password also. How can it is possible when i'm unable to open my account. Please resolve it as early as possible. Thank you.

Sir maine poco f1 liya jisme screen bleeding ki aur mobile back panal defect issuse hai flipkart se liya. Flipkart ko complain kiya woh bolte mi ko mi ko batao toh kahte hai filpkart ko bolo.
Plz help me koi sunwai nhi kisse jau mein kahne plzhelp me. Inke policy ke chakar mein mara koi sunwai hi nhi
Akshat kesharwani
[protected]
Jalesharganj lalganj ajhara pratapgarh

I am loyal customer of flipkart since their starting stage. Flipkart also provided me credit of rs 50000 under its pay later/ cardless option.. Flipkart representatives are not helping. They send only one email which is
“we'd like to let you know that your recent order has been cancelled as our systems have observed a trend in your purchase history that suggests that the items you've purchased are for reselling and not for personal use.
This would also mean that you will no longer be able to login to your flipkart account.”

But i mailed them that i have not order those products for reselling purpose
But they have no given me any reply

I mailed them this

“sir,
Please dont suspend my flipkart account. I have purchased a good amount of products. 90% of them are booked in my home address. You can check it.
Redmi mobile which i have booked is for my personal use. I am doing internship in delhi as an assistant videographer. As iphone 7 plus is a single sim mobile. I cant add a secondary sim to it for my official use. Therfore i decided to buy a new mobile. As per you, i am using this account for reselling purpose. I have booked redmi mobile for my personal use only. Due to continues cancel, i booked the mobile again. Atlast i got a mobile. It was not for reselling.
Please unblock and reactivate my account, i have still a product pending for the delivery. I am a regular user of flipkart and it has very good facilities like flipkart cardless credit and flipkart plus.
I assure you that, this account was never used for reselling purpose and never be used for the same. Please unblock my account, because i dont want to miss those lovely services of flipkart.

Sincerely,
Andrin issac
[protected]@gmail.com”

Thanks,
Name - andrin issac
Email id - [protected]@gmail.com

I received two products on 8 nov and both of them have size fit issue.I requested for cancellation on the same day but the refund was cancelled on the next day.since that time i called the customer care more the 7/8 times .Everyime they forwarded the request and everytime it was cancelled without any reason .Now i am really frustrated with flipkart..they must know that they can make fool only once bt not again.I am not going to purchase any product from Flipkart in future and would like to recommend the same to other people also.. Flipkart is really not trustworthy.

I have placed an order for Redmi Note 6 pro in a discounted price. The order is placed and they have provided all the details of order but on the delivery day the courier facility and flipkart shows the item got delivered without providing me the product. I have already made a complaint to their customer care and they are asking me continously to place a fresh order and they can't do anything because my order is cash on delivery. Now the price has risen and even the product is out of stock.
I am compelled to make my complaint directly to this forum as the flipkart customer care is not responding well and does not providing my order

I bought mobile from flipkart. Flipkart sent defect mobile to me. I requested so many times for mobile replacement every time they are rejecting that one. I requested agin for replacement simply they are telling go to service center. They are not accepting the replacement.

If i requesting again for replacement flipkart sent techinition from jeeves that techinition also said software issue go to service center. Based on his words i went to service center. Samsung service center confirmed that is not software issue that hardware issue need to change the mother board. For that they gave job sheet also i sent that job sheet to jeeves and flipkart still they are not giving the replacement they are rejecting. I lost money from flipkart. I need justice on this. Simply flipkart cheeting the people and they are sending refurbished or defect mobiles to custmors. I submitted the job sheet also from samsung service center.Kindly check and take an action on flipkart.

Sir, i have ordered furn central metal open book shelf by order id od[protected] from flipkart but instead of the product we have get shoe rack. I have requested for return as i oepn the product ann found wrong one. But my return request is cancelled continuously i have request for replacement 6 times by self an d two times by the customer care personnel. Now i am tired to giving so much replacement request.

This is regarding exchange mobile which was rejected due to slight scratch (Scratch and dent are not considered as damaged one) this is not acceptable. When worst condition mobile you are selling in the name of referbised how dare to reject negligence scratch product. Please refer attached image.
Order details; od[protected]
Product : moto x4

Regards
Rahul k
[protected]

Hi, this is regarding order no. Od[protected] for which i have placed order on 18th of oct 2018 which has been delivered to me on 24 oct 2018. The product is smaller in size to me and that is of no use to me so when i tried to generate the return of that product my account was block on the same day, then i called the flipkart customer care about the issue that my account has been blocked and i am not able to generate the return account was attached with email id [protected]@gmail.com and mobile no [protected] later i got the reply from there side that my account has been blocked, then again when i tried to contact flipkart customer care they asked me to reply on the same mail for return which i have received for the account block, i have replied to mail on 27th oct and back to back i am sending sending mail every alternate day but so far i haven\'t received any reply from you side, i have also tried contacting through phone to flipkart but they are saying they are not able to help me and they said that flipkart will be replying on the same mail but now they are saying that as your account has been blocked so you cant return the product after almost a month as this was a order which was placed when the account was not blocked so i should be able to return that product and after that my further activitiy should be blocked. Please check this issue and kindly generate my return because that product is of no use to me let me know if any further details is required br, mohit jain [protected]

It is to bring to your notice that i have ordered realme 2 pro smartphone, with my old smartphone exchanged. When i opened the box, i have received totally different product in the form of honor 7a, this is not the product i have ordered.
This is very disappointing as to how flipkart can do such blunder.
Since i have exchanged the old mobile, i don't have any smartphone to whom i can communicate with. I have been following up with the customer support but they have not given any solution nor assurance. No one is even clear about providing support.
I feel very cheated as i have immediately requested for replacement and no response from the team yet.
I have forwarded replacement request, it was scheduled to be delivered by 26thnov 2018, now i have received mail that it is cancelled without any reason.

I have exchanged my old mobile, paid for new mobile, i have nothing left except mental harrassment.

I have a account on flipkart ([protected]@gmail.com), dhruv sondhi. I ordered mobile phone on flipkart and when my order was dispatched seller cancelled my order from their end and then i was supposed to call customer care for the same enquire i. E why seller canceled my order? And today they revet me and said (Hello,
Order: od[protected]
Item: honor 9n (Midnight black, 32 gb)

We'd like to let you know that your recent order has been cancelled as our systems have observed a trend in your purchase history that suggests that the items you've purchased are for reselling and not for personal use. This would also mean that you will no longer be able to login to your flipkart account.)
They blocked my flipkart account and i have 9999/- rupees in my gift voucher how can i get this money back.
Please help me for the same.

I will be very thankful to you