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Flipkart Complaints & Reviews

2.8
Updated: Dec 15, 2025
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Flipkart reviews & complaints page 1372

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D
Deepa Ramalingam
from Chennai, Tamil Nadu
Nov 18, 2018
Resolved
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Resolved

Order id: [protected]

I have ordered 2 pairs of shoes. I received only one pair of shoe but payment collected for 2 pairs. I have returned the shoe i received. I have received the refund for one pair but i have not received the refund for the missing item. Please help me to get the refund for the missing item. My order id is[protected]
Product description - chiu boys & girls velcro casual boots
Dec 27, 2018
Complaint marked as Resolved 
Flipkart customer support has been notified about the posted complaint.
Verified Support
Nov 22, 2018
Flipkart Customer Care's response
We will revert on it.
Dec 02, 2018
Updated by Deepa Ramalingam
I still did not receive any further update on my complaint
Dec 27, 2018
Updated by Deepa Ramalingam
I have not yet received any update on this complaint
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    D
    deepakkaul28
    from Delhi, Delhi
    Nov 18, 2018
    Resolved
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    Resolved

    Address: New Delhi, Delhi, 110075
    Website: www.flipkart.com

    Customer complaint india no-1 online company flipkart

    I made successfully payment rs 24999 /=online for lenova laptop from your company flipkart, but at time of delivery you cancelled our order just giving excuses that you have called but we didn't receive any call from your side.
    Note pls we are 100% sure we haven't received any call or email or any message from your end.
    If you have any call make to us, pls show me company's call detail, it is really bad experience with flipkart
    India's no 1 online company, i need proper explaination regarding my order cancellation.
    This was diwali gift for my some loved ones which turned out in bad impression for me.

    My point is if my order was confirmed with full online payment why my order was cancelled
    Pls give me explaintion
    Asap
    Next thing i have noticed
    After that day deal
    You raised your price
    24999/=
    To
    27490/=???
    This is a kind of cheating with costomer
    First take a order then take payments then make a excuse to cancel the order
    Sorry not acceptable on consumer grounds i have make a call on your customers care no. But they are giving silly answer to us after that call they blocked my number
    No problem
    I am continuously touch with you for your support and care

    Cancellation order
    No=od[protected]

    Regards

    Deepak kaul
    [protected]/[protected]
    Dec 24, 2018
    Complaint marked as Resolved 
    Flipkart customer support has been notified about the posted complaint.
    Verified Support
    Nov 22, 2018
    Flipkart Customer Care's response
    We will revert on it.
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      J
      Jai Prakash Venkata
      from Nagercoil, Tamil Nadu
      Nov 18, 2018
      Resolved
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      Resolved

      Address: 560036
      Website: www.flipkart.com

      I ordered a sarry in flipkart and i return it because of quality issue and late delivery .i didn't got my refund amount yet ..they r saying that they refunded amount to my account ..but it is not reflected in my bank account..my order id is OD[protected].Bank people saying it is not came to my account.flipkart customer care people are not giving right answer for me ..please rectify my issue ..
      Dec 23, 2018
      Complaint marked as Resolved 
      Flipkart customer support has been notified about the posted complaint.
      Verified Support
      Nov 22, 2018
      Flipkart Customer Care's response
      We will revert on it.
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        P
        Peer qaswa
        from Bithur, Uttar Pradesh
        Nov 18, 2018
        Resolved
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        Resolved

        Address: Jhansi, Uttar Pradesh, 284003

        Dear sir order od[protected] has been received but outer pre filter water housing kit not received, please clarify it andr and provide it.
        Moreover arrange the installation of the product after 26 november 18, so we are very grateful to you.
        Please provide flipkart customer care executive number or edit my number [protected] instead of [protected]

        Your regular customer
        Peer mohd khan
        Mob.[protected]
        Dec 27, 2018
        Complaint marked as Resolved 
        Flipkart customer support has been notified about the posted complaint.
        Verified Support
        Nov 22, 2018
        Flipkart Customer Care's response
        We will revert on it.
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          V
          vishesh_agarwal
          from Dharwad, Karnataka
          Nov 18, 2018
          Resolved
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          Resolved

          Website: www.flipkart.com

          Actually, my flipkart account was locked abruptly during diwali sale on oct 2-5 without any valid reason.
          I contacted them for the same and they have declared that because of resale purpose the account is blocked.
          Now, wait i have a question??
          How flipkart can be so sure that, the account is used for resale purpose?
          My all family memebers are using the same account for buying products from flipkart and neither bulk products has been bought in scattered addresses.
          I have mailed them the same and they are reluctant to look into the matter and they have even closed the ticket by declaring that they can't help me because they don't encourage resellng.
          Most interestingly that was a flipkart plus account, just imagine that amount of money i have invested to earn 50+ points to be eligible for fk plus member.
          Just see the level of harassment flipkart is doing to customers
          Blocking account stating that account is using for reselling that too without any valid proof and plus closing the incident abruptly.
          Please help me getting access to my account again because it's a genuine account and i have invested a lot to be a fk plus member
          If possible take some strict againt this e-commerce site flipkart for harassing customers.
          I am attaching screenshot for better reference.
          Account details - vishesh. [protected]@gmail.com
          +2 photos
          Dec 25, 2018
          Complaint marked as Resolved 
          Flipkart customer support has been notified about the posted complaint.
          Verified Support
          Nov 22, 2018
          Flipkart Customer Care's response
          We will revert on it.
          Nov 25, 2018
          Updated by vishesh_agarwal
          Not resolved yet.
          Nov 26, 2018
          Updated by vishesh_agarwal
          Again I got the same mail.

          Dec 01, 2018
          Updated by vishesh_agarwal
          It's been a while I have been waiting for the positive response from Flipkart but till now I haven't got any.
          It's seriously like a harassment .
          I need to buy something from Flipkart but I am unable to do it as because my account is flagged for no particular reason .
          Please take a action against them and tell them atleast not to harass genuine customers like me who's not even involve in any fraudulent activity
          Dec 11, 2018
          Updated by vishesh_agarwal
          please consumer support it's like too much harassment, flipkart people don't even look into the issue they just keep on sending automated mail
          Again i got the same message as, they have observed some trend in my purchase history.I am posting the screenshot for better reference.
          So, my point is if they have observed some trend in the purchase history atleast they should share with the customer regarding the trend .
          I am repeatedly telling the same thing that if you go to my order section you can find that the order is only ordered to my home and friends address and no bulk product has been order ordered in any particular address.
          That is a flipkart plus account, and that account is fully verified and genuine where i have invested a lot to get 50+ plus and also linked to my main phone number.
          Atleast give some respect to the customer who keeps flipkart as a primary shopping site .
          Flipkart account - vishesh.[protected]@gmail.com
          Phone number[protected]

          Apr 16, 2019
          Updated by vishesh_agarwal
          Till now I am not able to login. Please help me out ASAP.
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            K
            Komaliya
            from Delhi, Delhi
            Nov 18, 2018
            Resolved
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            Resolved

            Address: Faridabad, Haryana, 121001

            Fli hv got d worst experience buying frm filkart as they dont deliver on tym first nd when delivery man came he said ur product is nt good for exchange then when i called them to give my product they even me mail that it will reach to me within 4 days nd suddenly they cancles my order is this the way to handle any customer... They dnt have way to provide their product.. The worst online site nd it will be a great loss to you...
            Dec 23, 2018
            Complaint marked as Resolved 
            Flipkart customer support has been notified about the posted complaint.
            Nov 18, 2018
            Updated by Komaliya
            Order cancled automatically without my permission it is nt d way nd then u are giving my money back after using it for 20 days i want it back now only ..
            Verified Support
            Nov 21, 2018
            Flipkart Customer Care's response
            We will revert on it.
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              S
              SADDAM SAME
              from Jaipur, Rajasthan
              Nov 18, 2018
              Resolved
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              Resolved

              Address: Nagaur, Rajasthan, 341021
              Website: flipkart

              I had asked for a headphone online which i did not like, then i gave him the request of rital within 10 days of the next day, that is, the riton policy, but my request was canceled without any notice. I asked rti again and in that time the courier did not come to take the headphone from me and the time was over, now i refuse to give back to the request that your ritual timed out
              Dec 22, 2018
              Complaint marked as Resolved 
              Flipkart customer support has been notified about the posted complaint.
              Nov 18, 2018
              Updated by SADDAM SAME
              I had asked for a headphone online which I did not like, then I gave him the request of Rital within 10 days of the next day, that is, the Riton policy, but my request was canceled without any notice. I asked RTI again and in that time the courier did not come to take the headphone from me and the time was over, now I refuse to give back to the request that your ritual timed out
              Verified Support
              Nov 21, 2018
              Flipkart Customer Care's response
              We will revert on it.
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                N
                neeluu111
                from Vizianagaram, Andhra Pradesh
                Nov 18, 2018
                Resolved
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                Resolved

                Address: 531002

                I purchased battery through flipkart

                Order id: od[protected]
                Invoice no: fab3s[protected]
                Invoice date:[protected]

                It is not working from 15 days. Even there is no indication of charging also. I tested by changing the charger and battery. Kindly resolve my issue replace the battery.

                My no: [protected]
                Email id: [protected]@gmail.com
                +1 photos
                Dec 24, 2018
                Complaint marked as Resolved 
                Flipkart customer support has been notified about the posted complaint.
                Verified Support
                Nov 21, 2018
                Flipkart Customer Care's response
                We will revert on it.
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                  A
                  arshad2354
                  from Silchar, Assam
                  Nov 18, 2018
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                  I ordered three things
                  2 gowns and one pair of slipper
                  order id of gowns are :OD[protected]
                  OD[protected]
                  order id of slipper :OD[protected]
                  this all orders are cancelled by the courier service
                  and their service is third class and i hope that flipkart will take action on them
                  and how can i get my product back
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                    K
                    KingMontreal
                    from Noida, Uttar Pradesh
                    Nov 18, 2018
                    Resolved
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                    Resolved

                    Website: www.flipkart.com

                    Order: nov 14th
                    Delivery: nov 15th
                    Asked for replacement as they sent wrong cheaper model: nov 15th
                    Replacement rejected: nov 18th - without contacting us, and completely illegally. They sent wrong product. They should replace

                    Order no: od[protected]
                    Rejected replacement - replacement id:
                    [protected]

                    Bought a xiaomi 6gb model phone for 17, 000 inr

                    Seller truecommerce via flipkart

                    They sent 4gb phone instead of 6 gb phone

                    Asked for replacement

                    1) didn't contact us
                    2) took 72 hours instead of responding quickly/updating quickly
                    3) instead of calling us they just rejected replacement

                    If you have sent a 4 gb ram phone instead of 6 gb ram phone and we've done replacement request same day as delivery, then on what grounds is the replacement being rejected

                    I am a blogger with 1.15 million daily active readers. I'll make sure each one of them knows you sent the wrong phone and are rejecting replacement offer
                    Dec 22, 2018
                    Complaint marked as Resolved 
                    Flipkart customer support has been notified about the posted complaint.
                    Verified Support
                    Nov 21, 2018
                    Flipkart Customer Care's response
                    We will revert on it.
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                      Y
                      yusufjamu
                      from Basti, Uttar Pradesh
                      Nov 18, 2018
                      Resolved
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                      Resolved

                      I placed an order of hp desk jet 3835 printer with flipkart on 05.11.2018. I paid the entire amount via digital payment hence it was a prepaid order. It was told that the product would be delivered on 12.11.2018. On 12.11.2018, i got a message stating that my order is delayed and now it would be delivered on 17.11.2018. The courier was delhivery. On 17th morning i got an sms that my order no. Awb[protected] will be delivered today i. E.17th november, in that message, there was no mention of any contact no. Of any delivery executive. I kept waiting for the whole day and no delivery was made. I also called delhivery customer care and they told me the order would be deluvered by 8 pm. After 8 pm i received another sms that my order could not be delivered as the delivery executive could not reach me. This time a contact no. Of a delivery executive was mentioned[protected]. I called him and he told me in very rude manner that the order could not be delivered as his vehicle is out of order. He assured me that it would be delivered by sunday 2pm. Its 2 pm on sunday and no signs of any delivery. Kindly get my product delivered today itself. I. E. 18.11.2018. I shall be highly thankful to you.
                      +1 photos
                      Dec 25, 2018
                      Complaint marked as Resolved 
                      Flipkart customer support has been notified about the posted complaint.
                      Verified Support
                      Nov 22, 2018
                      Flipkart Customer Care's response
                      We will revert on it.
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                        F
                        frustratedFromFlipKart
                        Nov 18, 2018
                        Resolved
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                        Resolved

                        I had ordered lg g7 thinq 64 gb in diwali sale on my office colleague's address, he has been a flipkart user since so many years. When he opened the brown delivery cardbox box, he saw that there is no lg g7 thinq box but a micromax canvas bleu box and inside it there is as old iphone 6s with local charger.

                        My order number and incident number is od[protected] [incident: in[protected]]. I sent atleast 10 email to them but they are no resolving the issue. The seller omitechretail has sold this product, and i see a lot of complaints against this seller in social media.

                        I would like flipkart to return my money or quickly replace the product, as they are not replying to emails at all.

                        I have sent all pictures and email correspondences to their escalation team, support team, grievance team, but again no one is helping.
                        I assume the order id and incident id is enough for them here to track the issue.
                        Dec 23, 2018
                        Complaint marked as Resolved 
                        Flipkart customer support has been notified about the posted complaint.
                        Verified Support
                        Nov 21, 2018
                        Flipkart Customer Care's response
                        We will revert on it.
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                          S
                          suresh mohanty
                          from Dehra Dun, Uttarakhand
                          Nov 18, 2018
                          Resolved
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                          Resolved

                          Address: Hyderabad, Telangana, 500043

                          I purchased a mobile phone honor 9n of order no
                          Od[protected] on flipkart which was faulty, came to know that after two days.
                          The same i initiated return of the product, one technician visited and reset the phone without assessing the exact problem and told me that he has installed some app so that i can know the problem and inform them, thetth same problem repeated, i complained for the replacement of the product which was rejected and told me that ur time period has expired.
                          They are not listening at all, because o[censored]r customer bad service i am suffering a lot and my wasted, u company cheated me of giving faulty item and just passing the return period.
                          Dec 22, 2018
                          Complaint marked as Resolved 
                          Flipkart customer support has been notified about the posted complaint.
                          Verified Support
                          Nov 21, 2018
                          Flipkart Customer Care's response
                          We will revert on it.
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                            A
                            Ashoksharma1998
                            from Indore, Madhya Pradesh
                            Nov 18, 2018
                            Resolved
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                            Resolved

                            I had ordered a flying machine leather jacket which was delivered to me on 12 november but as the jacket was not same as show on website so i had raised an return request.. But the wishmaster denied for the pick up saying the same reason that i had mentioned in the return request.. So i had raised an compaint for my refund for which i was provided the deadline of 15 november.. Later on the date changed to 17 november and than change to 18 november even now also my pick up has not been done... I want my refund
                            +5 photos
                            Jan 4, 2019
                            Complaint marked as Resolved 
                            Flipkart customer support has been notified about the posted complaint.
                            Verified Support
                            Nov 20, 2018
                            Flipkart Customer Care's response
                            We will revert on it.
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                              V
                              VamsiKrishna32
                              from Lalgudi, Tamil Nadu
                              Nov 18, 2018
                              Resolved
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                              Resolved

                              Address: 620014
                              Website: flipkart.com

                              I have recently bought a set of earphones on flipkart, a set of soundmagic es18s wired headset with mic (Red & black, in the ear) for rs.1164. It had good reviews, so i bought them through the phonepe payments app. According to its description, i was supposed to get a set of earphones and some extra buds along with a nifty case for storing them. When received, the case was missing. Afterward, i got to know through friends that their actual price is rs.625 only. I went back on flipkart to check the price again to make sure, and sure enough, it was 625 and out of stock. I immediately applied for cancellation and became happy that i wasn't scammed. But a day later, a flipkart delivery boy came by and delivered the product. Since it was prepaid, he said he couldn't take back the product and left it in my hands. I applied for a return with a refund on flipkart and it was rejected even though i applied within hours of its arrival. I am absolutely disappointed with the lack of customer service, dishonesty and no-care attitude of flipkart.
                              Dec 23, 2018
                              Complaint marked as Resolved 
                              Flipkart customer support has been notified about the posted complaint.
                              Nov 19, 2018
                              Updated by VamsiKrishna32
                              Hours following the complaint, my return was accepted. I feel that, though they were very quick in acknowledging my complaint and acting promptly, all this hullabaloo could've been avoided if they had accepted my return in the 1st place. I sincerely hope that the return and refund happen without a glitch, and hopefully, I will be back to shopping with Flipkart soon. Well done Flipkart. You have at least saved some face after this farce. I will resolve this complaint soon, right after I get back my refund.
                              Verified Support
                              Nov 22, 2018
                              Flipkart Customer Care's response
                              We will revert on it.
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                                S
                                susheel chopra
                                from Korba, Chhattisgarh
                                Nov 18, 2018
                                Resolved
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                                Resolved

                                Address: Indore, Madhya Pradesh, 452010

                                I ordered one lenovo phap2 plus mobile to flipkart vide order no. Od[protected].

                                Flipkart delivered the mobile on[protected] thru invoice no. Fabw[protected]. The date of manufacturing is april 2017 as printed on the mobile and battery is not working properly. I already file complaint to flipkart customer care regarding delivery of defective mobile battery vide id[protected].

                                There is no proper final response from their side as i reminding them time and again regarding replacement of this mobile. I again request you to take the matter with higher authorities and resolve the issue.

                                Thanks.

                                Sushil chopra
                                13, fd, slice 3,
                                Scheme 78,
                                Indore-452010

                                Mobie no..[protected]
                                Dec 26, 2018
                                Complaint marked as Resolved 
                                Flipkart customer support has been notified about the posted complaint.
                                Verified Support
                                Nov 22, 2018
                                Flipkart Customer Care's response
                                We will revert on it.
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                                  Praveensundaram
                                  from Tiruchengode, Tamil Nadu
                                  Nov 18, 2018
                                  Resolved
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                                  Resolved

                                  Address: Chennai, Tamil Nadu, 600081

                                  I unable login flipkart past 20 days. I complient to customer care but they are not help they say after 48hrs your problem will be solved. When i received mail they say purchase the product to resell not for personal use this is wrong. I purchase product to be used by my relative. So, please consider my request and unlock my account.
                                  Still i'm waiting for your positive answer.
                                  Dec 23, 2018
                                  Complaint marked as Resolved 
                                  Flipkart customer support has been notified about the posted complaint.
                                  Nov 19, 2018
                                  Updated by Praveensundaram
                                  Mail id : [protected]@gmail.com
                                  Verified Support
                                  Nov 22, 2018
                                  Flipkart Customer Care's response
                                  We will revert on it.
                                  Apr 03, 2019
                                  Updated by Praveensundaram
                                  My account is not enable.flipkart is not response to consumer.
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                                    Krrishnuh
                                    from Madhugiri, Karnataka
                                    Nov 17, 2018
                                    Resolved
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                                    Resolved

                                    Address: Palakkad, Kerala

                                    I ordered 2 sunglasses of fastrack worth rs. 600 each i got a package and above it was written that the quantity was two... Bt in the package only one product was there... And i paid the cash for two also... And the quality of the one glass also poor... I got the refund for the one product which i got... Bt i didn't get any response for the other missing product...
                                    Dec 30, 2018
                                    Complaint marked as Resolved 
                                    Flipkart customer support has been notified about the posted complaint.
                                    Verified Support
                                    Nov 21, 2018
                                    Flipkart Customer Care's response
                                    We will revert on it.
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                                      S
                                      Srikant C
                                      from Chennai, Tamil Nadu
                                      Nov 17, 2018
                                      Resolved
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                                      Resolved

                                      Address: Kozhikode, Kerala, 673005

                                      I had made a payment of 3, 818 on october 9th 2018 but the payment didn't go through. The amount was deducted from my account but was not refunded for 5 days.

                                      I have been in touch with flipkart and they informed that the payment didn't reach them. I contacted my bank and they requested for a email from the merchant that the amount was not credited to them.

                                      Its been months. Flipkart could say that amount didn't reach them in 2 mins but sending an email is not happening so that i can get my amount from the bank. Being a customer i'm treated like # in customer care. This is a good bye to flipkart service. I need my money back. Please help
                                      Dec 24, 2018
                                      Complaint marked as Resolved 
                                      Flipkart customer support has been notified about the posted complaint.
                                      Verified Support
                                      Nov 21, 2018
                                      Flipkart Customer Care's response
                                      We are sorry, we are unable to find your account details. Request you to get in touch with our customer support number[protected].
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                                        V
                                        Vijay Carvalo
                                        from Mumbai, Maharashtra
                                        Nov 17, 2018
                                        Resolved
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                                        Resolved

                                        Address: Mumbai City, Maharashtra, 400015
                                        Website: Flipkart

                                        Team,

                                        I logged a complaint on 11th nov 2018 for my faulty san disk 64 gb memory card replacement and i received mail from customer support my call logged with case id: in[protected] as it will resolve by 15th nov but no action and again escalate than received customer support i t will be resolved by 16th nov but today is 17th nov and no resolution yet pathetic service from flipkart.

                                        Vijay carvalo
                                        Dec 30, 2018
                                        Complaint marked as Resolved 
                                        Flipkart customer support has been notified about the posted complaint.
                                        Verified Support
                                        Nov 21, 2018
                                        Flipkart Customer Care's response
                                        We will revert on it.
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