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Flipkart Complaints & Reviews

2.8
Updated: Dec 26, 2025
Complaints 47114
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Flipkart reviews & complaints page 1379

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S
Shaik irshad
from Hyderabad, Telangana
Nov 14, 2018
Resolved
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Address: Chittoor, Andhra Pradesh, 517325
Website: Flipkart.com

Flipkart has locked my account when i am contacting to flipkart customer support they will not open the account.. This is the service flipkart is giving.. Why i am trying to. Open i am having money in flipkart wallet.. Please take this issue as seriously and take action against flipkart... Flipkart registered moblie no.[protected]. I need my money or unlock my account.. This is a fraud from flipkart... How can you block my money do you have the rights to lock customer money... I am telling once to reverse my amount...
Dec 26, 2018
Complaint marked as Resolved 
Flipkart customer support has been notified about the posted complaint.
Verified Support
Nov 20, 2018
Flipkart Customer Care's response
We will revert on it.
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    D
    daxh abhijit
    from Tinsukia, Assam
    Nov 14, 2018
    Resolved
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    Resolved

    Address: Cachar, Assam, 788015
    Website: www.flipkart.com

    Hello flipkart,

    I ordered from flipkart and i have had the worst experience of my life.
    I ordered gritstones solid men's v-neck yellow t-shirt from your website on around 26 nov, 2018 and my product was to be delivered on 12 nov 2018. As i was awaiting the product to be delivered i received your message stating the shipment has been cancelled.
    I am so surprised that how can they do it, i am a regular customer in flipkart but now it seems that its a worst service because i was waiting for the product to gift it but now...
    +1 photos
    Dec 21, 2018
    Complaint marked as Resolved 
    Flipkart customer support has been notified about the posted complaint.
    Verified Support
    Nov 20, 2018
    Flipkart Customer Care's response
    We will revert on it.
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      D
      daxh abhijit
      from Tinsukia, Assam
      Nov 14, 2018
      Resolved
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      Resolved

      Address: 788015

      Hello flipkart,

      I ordered from flipkart and i have had the worst experience of my life.
      I ordered jbl t250si wired headphone from your website on around 26 nov, 2018 and my product was to be delivered on 12nov 2018. As i was awaiting the product to be delivered i received your message stating the shipment has been cancelled.
      I am so surprised that how can they do it, i am a regular customer in flipkart but now it seems that its a worst service because i was waiting for the product to gift it but now...
      +1 photos
      Dec 31, 2018
      Complaint marked as Resolved 
      Flipkart customer support has been notified about the posted complaint.
      Verified Support
      Nov 20, 2018
      Flipkart Customer Care's response
      We will revert on it.
      Verified Support
      Nov 21, 2018
      Flipkart Customer Care's response
      Customer raised a complaint stating that the product was not delivered, however, the status has been updated as delivered. We have interacted with the customer and informed customer that courier service provider has updated the status wrongly. Hence, requested customer to place a fresh order for the same product. Closing the complaint from our end.
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        N
        from Nagpur, Maharashtra
        Nov 14, 2018
        Resolved
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        Resolved

        Address: Gondia, Maharashtra, 441601
        Website: Flipkart

        I ordered a product via debit card for 9, 999/- on 3 nov 2018, it was delayed (12nov expected date) and not received yet but showing return. Product doesn't reached at my place and shows out for delivery.
        I got a sms of street service associate he doesn't called me but when i tried he was not receiving calls. ([protected] his mobile no.). Shipping address was gondia, maharashra and tracking shows jabalpur. Shipment not reached at mine place and how does it shows return
        +1 photos
        Nov 14, 2018
        Complaint marked as Resolved 
        The Main Culprit Behind these was The Delivery Boy, We Tried to call Him but he doesn't Responded we Checked all Courier Centres Near our area, And Finally Founded him, He Was trying to take the Mobile.We Scolded at Him And Then He Returned our Product.This Was A Very Terrifying Incident.I will Never Buy Products Via Online Payment on Flipkart.😥😣
        Flipkart customer support has been notified about the posted complaint.
        Nov 14, 2018
        Updated by [email protected]
        Order Tracking Screenshot

        Verified Support
        Nov 20, 2018
        Flipkart Customer Care's response
        We will revert on it.
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          M
          from Bengaluru, Karnataka
          Nov 14, 2018
          Resolved
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          Resolved

          Address: 560016

          I have taken mobile from flipkart in october 3rd october.

          When i got mobile from first day i have complained that mobile is not good
          Got replacement after many follow ups
          Replacement mobile also having same issue
          I have been following up from 4 th nov till now no response when i called they are telling take to service center.
          +5 photos
          Dec 22, 2018
          Complaint marked as Resolved 
          Flipkart customer support has been notified about the posted complaint.
          Verified Support
          Nov 20, 2018
          Flipkart Customer Care's response
          We will revert on it.
          Verified Support
          Nov 21, 2018
          Flipkart Customer Care's response
          Customer raised a complaint stating that the product delivered was damaged. We have interacted with the customer and raised a return request with the seller for the refund of the order. The seller has confirmed the refund has been initiated on 15th Nov 2018 and will be completed on 26th Nov 2018. Hence, closing the complaint form our end.
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            K
            Komal prasad sahu
            from Sadat, Uttar Pradesh
            Nov 14, 2018
            Resolved
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            Resolved

            Address: 491337

            लॉग इन नही हो रहा है जबकि मैं कई बार प्रोडक्ट buy किया हु, अब loging नही हो रहा है 8 दिनों से मै परेशान हु loging नही होने के कारण, जबकि मै पुराना कस्टमर हु फिल्पकार्ट का, कृप्या मेरी loging करने में सहायता करिये, फ्लिपकार्ट जैसे अच्छी कंपनी से भरोशा खत्म हो जाएगा, please मेरी परेशान नियो का हल करे, मेरा email id bhi link है और मेरा फोन नम्बर भी लिंक है तो भी password फॉरगेट नही हो रहा है
            Dec 25, 2018
            Complaint marked as Resolved 
            Flipkart customer support has been notified about the posted complaint.
            Verified Support
            Nov 20, 2018
            Flipkart Customer Care's response
            We are sorry, we are unable to find your account details. Request you to get in touch with our customer support number[protected].
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              E
              E Krishna
              from Hyderabad, Telangana
              Nov 14, 2018
              Resolved
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              Resolved

              Address: 520002
              Website: [email protected]

              Dear team,

              On 7th nov i enquired with customer care regarding the product benefits and offer by using sbi credit card.
              By 4:28 pm i enquired with customer care, on telecom he confirmed that the difference amount of 5200/- will be automatically sent to our credit card even though the payment 31999 paid.
              After taking confirmation from them i ordered ifb 8kg front load fully automatic washing machine.
              Now i lodged complaint immediately after my payment 9:30 pm on same day 7th nov.
              The offer that showing 26799 and telecom with customer care screen shots were attaching for ready reference plz do the needful.
              Regards
              E krishna
              M. No [protected]
              [protected]
              +2 photos
              Dec 27, 2018
              Complaint marked as Resolved 
              Flipkart customer support has been notified about the posted complaint.
              Verified Support
              Nov 20, 2018
              Flipkart Customer Care's response
              We will revert on it.
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                J
                Jayaprakash sekar
                Nov 14, 2018
                Resolved
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                Resolved

                Address: Kanchipuram, Tamil Nadu, 600044

                Order : od[protected]

                Flipkart assured refund rs 10599 on before nov13 02.00pm..

                Still they have not taken any step on refunding... It's planned cheat from flipkart?

                I have ordered honor 9lite with exchange due to some factor exchange failed and flipkart agreed to refund my amount on nov7'2018

                Total amount taken from my account :rs 10699

                Refund made by flipkart on nov7'2018: rs 100

                Called up customer care rs 10599 will be credited on nov 10'2018 then nov13 and now again nov 17

                In india bank transaction not more than a day... Is flipkart planned to cheat customer by returning rs 100 taking huge monet rs 10599 with them itself
                Dec 25, 2018
                Complaint marked as Resolved 
                Flipkart customer support has been notified about the posted complaint.
                Verified Support
                Nov 20, 2018
                Flipkart Customer Care's response
                We will revert on it.
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                  C
                  from Delhi, Delhi
                  Nov 14, 2018
                  Resolved
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                  Resolved

                  Address: 382443
                  Website: www.flipkart.com

                  I have bought mobile oppo f9 in big billion day sale, i bought this mobile for my sister but she was out of town when i received this mobile, when she came back and opened the box and switch on the mobile, she noticed that there is one dot in screen (Looks like someone has repaired the display) but as replacement policy is only valid for 10 days we were not able to do anything.
                  Now what to do with this defective mobile.
                  Flipkart is really the dump site where seller can dump its defective products.
                  Dec 23, 2018
                  Complaint marked as Resolved 
                  Flipkart customer support has been notified about the posted complaint.
                  Verified Support
                  Nov 20, 2018
                  Flipkart Customer Care's response
                  We will revert on it.
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                    N
                    from Gurgaon, Haryana
                    Nov 14, 2018
                    Resolved
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                    Resolved

                    Address: 122001

                    I ordered a pressure cooker on 4 nov on with a excitement of gifting it to someone but it doesn't reached at my house even on today 14 nov while flipkart said that it would be reach to me on 9 nov know i am unhappy with flipkart because i have to gift it to someone. But it doesn't reached me even today on14nov so please tell me what can i do. I am so angry and it is common
                    Nov 15, 2018
                    Complaint marked as Resolved 
                    Either they give me compensation about 5000 rupees or send my order by tomorrow for free. Did you know that how I got so much loss because I have to gift it to someone on 10 Nov and today is 15 Nov and Flipkart said that it would come to me by 9 Nov.
                    Flipkart customer support has been notified about the posted complaint.
                    Verified Support
                    Nov 20, 2018
                    Flipkart Customer Care's response
                    We will revert on it.
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                      A
                      akhil.chibber
                      from Chennai, Tamil Nadu
                      Nov 14, 2018
                      Resolved
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                      Resolved

                      Address: Sonipat, Haryana, 131001
                      Website: www.flipkart.com

                      I had ordered an honor play 64gb from flipkart via order id od[protected] from my account (Akhil. [protected]@gmail.com). I have received a different product and not the honor play. I have received some panasonic mobile which is broken and the box is also in damaged condition (Pics and unboxing video are given below).
                      I had applied for replacement of the product but flipkart had rejected my return request giving a reason that:

                      "we are sorry to let you know that the seller will not be able to fulfill your return request as the reason selected by you while raising the return request was incorrect."

                      I want my replacement. Please do the needful as early as possible.

                      Thanks and regards

                      Akhil chhibber
                      Akhil. [protected]@gmail.com
                      +3 photos
                      +1 videos
                      Dec 4, 2018
                      Complaint marked as Resolved 
                      I received a call from Flipkart and they told me that they have finally accepted my refund request and they gave me a pickup date. Finally they picked up the damaged product which they had sent us and they have even refunded my money.
                      Flipkart customer support has been notified about the posted complaint.
                      Nov 14, 2018
                      Updated by akhil.chibber
                      Flipkart sent me wrong product and denied to replace or refund the same

                      NOT RESOLVED
                      Nov 15, 2018
                      Updated by akhil.chibber
                      Flipkart Registered e-mail: akhil.[protected]@gmail.com

                      Ph: +91-[protected]
                      Nov 15, 2018
                      Updated by akhil.chibber
                      This is what I have received on the name of Honor Play

                      Verified Support
                      Nov 20, 2018
                      Flipkart Customer Care's response
                      We will revert on it.
                      Nov 26, 2018
                      Updated by akhil.chibber
                      Flipkart said we will revert on it on 20th Nov. 2018 and today is 26th Nov. 2018 and still no Action have been taken
                      Dec 04, 2018
                      Updated by akhil.chibber
                      Thanks a lot for everything. I finally received the refund. Thank you soo much Consumer COmplaints
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                        D
                        Deepankar KumarSing
                        from Pune, Maharashtra
                        Nov 14, 2018
                        Resolved
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                        Resolved

                        Address: 560001
                        Website: Fliokart.com

                        I have affiliates account with flipkart, i have crossed the required amount which is mentioned by flipkart, i got mail that money will be credited to your bank account within 3 working days, but already 16 days has gone but i have not received my money. I made many complaints against them but they have not responded on my mail, so kindly take necessary steps against them
                        Dec 25, 2018
                        Complaint marked as Resolved 
                        Flipkart customer support has been notified about the posted complaint.
                        Verified Support
                        Nov 20, 2018
                        Flipkart Customer Care's response
                        We are sorry, we are unable to find your account details. Request you to get in touch with our customer support number[protected].
                        Nov 22, 2018
                        Updated by Deepankar KumarSing
                        Hi flipkart team
                        I am attaching the details, you people can go through it and please share the customer number of flipkart.

                        Nov 22, 2018
                        Updated by Deepankar KumarSing
                        Through the mail it is showing was sent but still I have not received money can you check the details?
                        Nov 29, 2018
                        Updated by Deepankar KumarSing
                        Hi flipkart team are going to take any action?
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                          T
                          TechTipp
                          from Srinagar, Jammu and Kashmir
                          Nov 14, 2018
                          Resolved
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                          Resolved

                          Address: 190015

                          On 1st 2018 i had placed an order panasonic hair dryer order id: od[protected] by using flipkart pay later which i cancelled and after paying the bill of 449 rs i received a return id[protected], after calling customer care i was informed that i have received the refund in
                          Flipkart pay later account, but i had paid my bill using my debit card, so i should get the refund in the original mode of payment, but it was said that i can only get my refund in flipkart pay later wallet, there is no delivery option available at my area 190015, so the money in wallet is of no use, 449 wasted by your mean business tactics
                          Dec 24, 2018
                          Complaint marked as Resolved 
                          Flipkart customer support has been notified about the posted complaint.
                          Verified Support
                          Nov 20, 2018
                          Flipkart Customer Care's response
                          We will revert on it.
                          Verified Support
                          Nov 21, 2018
                          Flipkart Customer Care's response
                          Customer raised a complaint regarding the refund of the order. We have interacted with the customer and got a confirmation that he has received the refund. Hence, closing the complaint from our end.
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                            P
                            Patrickayy
                            from Badagara, Kerala
                            Nov 14, 2018
                            Resolved
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                            Resolved

                            Address: Ernakulam, Kerala, 682006
                            Website: Flipkart

                            I had ordered a puma flip flops and a hush puppy sandals worth a total of 2300rs, and mode of payment selected was cod. Proper address of my home was provided too. On the date of delivery, i received a text message instructing me to pick up both the items from an ekart facility which is 30km away, instead of the home delivery. On all my previous orders, the products were properly delivered at my home on the exact dates. I frequented flipkart especially because of the steady service. I tried contacting customer care and they were unable to help with my issue, their solution was to pick it up from the said place.
                            If in my future orders, the same is repeated, i will hav to depend on other online shopping sites with viable services.

                            This is the copy of the text message i received:

                            "ready for pickup: hush puppies men bla.. With tracking id fmpc[protected] from flipkart.com is ready for pickup at instakart services pvt. Ltd, empressnest building, near st. Francis church rd, kathrikadavu (Map location: www.google.co.in/maps/place/10.1125, 76.3768). Timings: 09:30:00 to 19:30:00. Please collect it before[protected] using pin: 5949 and pay 1649.0 by cash on delivery."

                            Pls do look into this problem and rectify it at the earliest.

                            Brgds,

                            Client.
                            Dec 26, 2018
                            Complaint marked as Resolved 
                            Flipkart customer support has been notified about the posted complaint.
                            Verified Support
                            Nov 21, 2018
                            Flipkart Customer Care's response
                            We will revert on it.
                            Verified Support
                            Nov 21, 2018
                            Flipkart Customer Care's response
                            Customer raised complaint regarding product delivery, informed customer that order has been cancelled from courier service provider hence requested to place a fresh order closing the case from our team
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                              A
                              Anjangiswami1
                              from Burla, Odisha
                              Nov 14, 2018
                              Resolved
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                              Resolved

                              Address: Kolkata, West Bengal, 700107

                              Till today its get pending, i want it resolved soon, please sure for that, till 3rd nov to today its pending,, its matter of company goodwill also, i think, i mean how seller could be deny to return as per flipkart terms??
                              From customer care every time told me somebody from there side would have been make a call to resolve it but basically nobody called me, till today.
                              If it is not take any resolve then i have to knock higher authority and court door too. And in future i suggest to everybody to not take any product from flipkart, thats it
                              Dec 28, 2018
                              Complaint marked as Resolved 
                              Flipkart customer support has been notified about the posted complaint.
                              Verified Support
                              Nov 21, 2018
                              Flipkart Customer Care's response
                              We will revert on it.
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                                R
                                rs2401
                                Nov 14, 2018
                                Resolved
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                                Resolved

                                Address: Thiruvananthapuram, Kerala
                                Website: www.flipkart.com

                                I have placed an order on nov 2nd and got it delivered on 5th of nov, 2018. As soon as i switched on the phone, i could feel unusual temperature on the finger print sensor. It was over heating and the fingerprint sensor became unresponsive. I requested for a replacement in flipkart. The technician visited and asked to install a application cpu-z to monitor the temperature.in that app, the temperature shown was in the range 50-65 degree celcius.
                                When checked back in flipkart website, i could understand that my request was cancelled.
                                When contacted the technician, i was asked to raise the replacement request again. This cycle continued for 5 days, and i have raised replacement requests 5 times and all 5 times, it was rejected by flipkart.
                                And now, nov 15th is the last day for replacement and still there are no signs of help from flipkart. This is really cheating from flipkart. When googled, i could find that i am not the only 1 facing this issue. Flipkart's service is really pathetic.
                                +4 photos
                                Dec 30, 2018
                                Complaint marked as Resolved 
                                Flipkart customer support has been notified about the posted complaint.
                                Nov 14, 2018
                                Updated by rs2401
                                I have raised the replacement request again today (14.11.2018). Hope I will get it replaced atleast this time.
                                Verified Support
                                Nov 20, 2018
                                Flipkart Customer Care's response
                                We will revert on it.
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                                  G
                                  Gauraekt
                                  from Lakhimpur, Uttar Pradesh
                                  Nov 14, 2018
                                  Resolved
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                                  Resolved

                                  Address: Allahabad, Uttar Pradesh, 212303

                                  I replaced. My tommy hilfiger wallet because of different product delivered and today i got new one different product they are not deliverering right product i want the refund of my order after replacing my product i thought that next time i will get right product but once again this time again i got different productnow i don't want this different wallet and i will not buy this wallet
                                  Dec 23, 2018
                                  Complaint marked as Resolved 
                                  Flipkart customer support has been notified about the posted complaint.
                                  Verified Support
                                  Nov 20, 2018
                                  Flipkart Customer Care's response
                                  We will revert on it.
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                                    Rishabh Kesarwani
                                    from Allahabad, Uttar Pradesh
                                    Nov 14, 2018
                                    Resolved
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                                    Resolved

                                    Address: Allahabad, Uttar Pradesh, 211003
                                    Website: Flipkart

                                    I've purchased mobile phone on 13.05.2018 with buy back guarantee policy and i am entitled for purchasing a new mobile by using buyback guarantee worth 15401 on my oppo f7 because
                                    154th day from the delivery date has already passed and it dosnt shows the option of "claim buyback guarantee" please resolve this issue as early as possible
                                    Account - [protected]@gmail.com
                                    Dec 23, 2018
                                    Complaint marked as Resolved 
                                    Flipkart customer support has been notified about the posted complaint.
                                    Verified Support
                                    Nov 20, 2018
                                    Flipkart Customer Care's response
                                    We will revert on it.
                                    No respone from flipkart yet
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                                      S
                                      Siddarth huddar
                                      from Thiruvananthapuram, Kerala
                                      Nov 14, 2018
                                      Resolved
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                                      Resolved

                                      Address: Bangalore, Karnataka

                                      I ordered product a on 1st november and expected was 6th november and l raised complaint for this, for ref. In[protected]] but according to that they are again promised to customer we will deliver the product on or before 12th november but they are not deliver the product on same day but so many times i spoke with customer care higher authority but i got wrong information from customer care for every time but no one is ready resolve the issue, simply they are extending the delivery date. They are promising to customer and failing every time, and one more thing they are not ready to track the product details, please take action for this and resolve the issue asap.
                                      +1 photos
                                      Dec 23, 2018
                                      Complaint marked as Resolved 
                                      Flipkart customer support has been notified about the posted complaint.
                                      Verified Support
                                      Nov 21, 2018
                                      Flipkart Customer Care's response
                                      We will revert on it.
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                                        D
                                        Divyesh Parejiya
                                        from Visnagar, Gujarat
                                        Nov 13, 2018
                                        Resolved
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                                        Resolved

                                        Address: 363035
                                        Website: flipkart.com

                                        Order id od[protected]
                                        I purchase nokia 6.1 plus which was received tampered seal and damaged charger point, in a single return request fliptkart close the return request without any justification of return request and mail to register mail id for refuse to replace the product as per seller said, and flipkart after 15 days without any resolution today disable my flipkart login.
                                        +2 photos
                                        Dec 21, 2018
                                        Complaint marked as Resolved 
                                        Flipkart customer support has been notified about the posted complaint.
                                        Verified Support
                                        Nov 20, 2018
                                        Flipkart Customer Care's response
                                        We will revert on it.
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