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Flipkart Complaints & Reviews

2.8
Updated: Dec 15, 2025
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Flipkart reviews & complaints page 1377

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F
Firoz048
Nov 14, 2018
Resolved
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Address: New Delhi, Delhi, 110062
Website: flipkart.com

I order for this product (Asus Zenfone Max Pro M1) in offer zone at price of rs 9507. but, My ordered was cancelled without any notification by the seller.
now the price of this product is rs 12999. flipkart helpline told me to purchase this item at hiked price, which is rs 3452 more than before price.
I want my product back at rs 9507. please help.
+2 photos
Dec 22, 2018
Complaint marked as Resolved 
Flipkart customer support has been notified about the posted complaint.
Verified Support
Nov 21, 2018
Flipkart Customer Care's response
We will revert on it.
Verified Support
Nov 21, 2018
Flipkart Customer Care's response
Customer raised a complaint stating that order was cancelled without customer consent. We have interacted with the customer and informed that the order was cancelled by the seller due to bulk order. Hence, closing the compliant from our end.
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    S
    saravananmrpl
    from Kumta, Karnataka
    Nov 14, 2018
    Resolved
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    Resolved

    Address: Dakshina Kannada, Karnataka, 575030

    I ordered total 8 items during big billion day sales of flipkart on 11.10.2018. 6 items have been delivered. but 2 items are not yet shipped. Post one month of Order date, i raised a query to flipkart regarding status of my order. Now flipkart tells me to cancel the order as seller is unable to ship the item. order page shows that item is waiting for courier pickup from 14.10.2018. but item is not shipped. totally 5 times flipkart customer care personnel forcing me to cancel the order. they also said that, if i dont cancel the order, seller will cancel the order. both items are presently available with same seller "retailnet". if i cancel this order, i will be incuring loss of Rs 1610
    +4 photos
    Dec 23, 2018
    Complaint marked as Resolved 
    Flipkart customer support has been notified about the posted complaint.
    Verified Support
    Nov 21, 2018
    Flipkart Customer Care's response
    We will revert on it.
    Verified Support
    Nov 21, 2018
    Flipkart Customer Care's response
    Customer raised a complaint stating that the product was not delivered, however, the status has been updated as delivered. We have interacted with the customer and informed customer that courier service provider has updated the status wrongly. Hence, requested customer to place a fresh order for the same product. Closing the complaint from our end.
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      A
      arivarasi
      from Chennai, Tamil Nadu
      Nov 14, 2018
      Resolved
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      Resolved

      Delivered date:sunday, 14th october 2018.
      Dishwasher takes long time process (3 hours).
      Return approved date : saturday 27th october, 2018.
      Dishwasher return requested on friday 19 october, 2018. Pick up is postponing till now. First date on 7th november 2018, second date on 14th november 2018. Not yet pick up is done so far. No refund also given. So, our hope is decreasing.
      Dec 23, 2018
      Complaint marked as Resolved 
      Flipkart customer support has been notified about the posted complaint.
      Verified Support
      Nov 21, 2018
      Flipkart Customer Care's response
      We are sorry, we are unable to find your account details. Request you to get in touch with our customer support number[protected].
      Reg no [protected] all ready 6003 balance may Flipkart wallate plz unblock may account
      Flipkart ac name. Ranjitsinh
      Flipkart wallate balance 6003
      Reg no [protected]
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        Z
        Zamirpakhowal
        from Malaut, Punjab
        Nov 14, 2018
        Resolved
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        Website: www.flipkart.com

        I ordered a Laptop (Lenovo Ideapad 130 Core i5 8th Gen) on 02-Nov-2018 with order id :- OD[protected], during diwali discount offers and paid 27379 INR using my credit card.

        The order was in way and status was showing it has reached in one of our nearby Courier center but they were not delivering it even after 4 to 5 days.

        Then suddenly on 12-Nov-2018, they changed the order status to "CANCELLED".
        I was surprised that how they can cancel my order without any cancellation request from my side.
        Then i contacted FLIPKART customer care. Instead of giving any me satisfactory answer they are saying that we will issue a refund.

        Here matter is that I don't want any refund instead I want my ordered product delivered to me.
        The reason behind this FRAUD might be the increase in the price of the product after the sale ends. Now FLIPKART and / or Seller (RetailNet) might want to earn more profit by taking reorder from my side at higher selling price.

        I want to request to "Consumer Complaints" Forum to help me to get my product (Lenovo Ideapad 130 Core i5 8th Gen) back at the same cost which i paid earlier because there is nothing wrong at my side.

        Thank you
        Dec 26, 2018
        Complaint marked as Resolved 
        Flipkart customer support has been notified about the posted complaint.
        Verified Support
        Nov 21, 2018
        Flipkart Customer Care's response
        We will revert on it.
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          A
          ASHTHKR
          from Valsad, Gujarat
          Nov 14, 2018
          Resolved
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          Resolved

          Address: 492001

          मैने फ्लिपकार्ट पर एक स्मार्ट वॉच आर्डर किया था जिसका ट्रैकिंग स्टेटस ये शो कर रहा था की ये पार्सल मुझे 14 नवंबर तक मिल जायेगा लेकिन ऐसा नहीं हुआ नाही मुझे मेरा पार्सल मिला और ना ही इस सम्बन्ध में मुझे फ्लिपकार्ट से कोई कॉल आया इस केस में मैंने कस्टमर केयर में कॉल किया वहाँ भी मुझे बहुत घटिया रिस्पांस मिला मुझे बहुत खेद है|
          ये वाच मैने किसी को बर्थ डे गिफ्ट में देने के लिए मंगाया था मुझे टाइम पर नही मिला तो मेरे किस काम का|
          Dec 27, 2018
          Complaint marked as Resolved 
          Flipkart customer support has been notified about the posted complaint.
          Verified Support
          Nov 21, 2018
          Flipkart Customer Care's response
          We will revert on it.
          Please check the Order No.OD[protected] is received but the product Bajaj 3L instant water geyser is not power on.
          After installation we are going to start the geyser then it doesn't power on .

          Please be noted & revert me positively .

          Need me my money back

          parcel not received yet - Comment #3270674 - Image #0
          Balu15382's reply, Nov 14, 2018
          NEED TO UPDATE ME THE STATUS
          I was trying to order shahnaz husain cream through my debit card after entering the card details and then i proceeded to enter otp the transaction failed but money got deducted from my debit card account and the order was also not placed please help me get my money back

          parcel not received yet - Comment #3270701 - Image #0
          I have got this charger on 30/10/2018, and it worked only 3 days properly, now, my mobile not charging while using the same charger, so I need another charger...
          Hello sir this is ilyas me apko kuch batana chata hu jiss se kuch log apki company ko nuksaan ho sakta h kyu ki kuch log apki company k naam se public k pass msg kr rhe h ki apke tata safari khuli h and any more so sir plz apse request h ki aap apni company ka name kharab hone se bachaie contact me sir [protected] my name is ilyas ali
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            V
            VivekRungta01
            Nov 14, 2018
            Resolved
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            Resolved

            worst experience with flipkart .. never purchase again !!

            Address: 560093
            Website: flipkart

            Worst experience with flipkart.com
            I had placed an order OD[protected] on 1st Nov, 2018 of Rs.20599/- that is delivered on 04th Nov, 2018 by courier service ekart . Installation and demo happened on 5th Nov and after that due to issue in product I raised return request on 08th Nov . But without my confirmation return request rejected and again I raised return request and 12th Nov tech visit happened and confirm that product...
            +1 photos
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            vivekk111094
            from Mumbai, Maharashtra
            Nov 14, 2018
            Resolved
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            Resolved

            Website: www.flipkart.com

            On 23rd october, i placed an order with flipkart of 15000/- approx. The delivery date was 27th october. When delivery date was passed, i contacted them and asked the reason, they said that it's a logistics issue hence please cancel the order. I emailed them to cancel the order. Since 1st november, i have been struggling to get my refund from them. Everytime i reach customer support, they just reply back that i will get an update in 2 days. They always say that their team is working on the issue and will update me. But i never get any update. I have reached them via every communication, email, phone, twitter etc.
            But to no avail. I want my refund from them.
            +1 photos
            Dec 22, 2018
            Complaint marked as Resolved 
            Flipkart customer support has been notified about the posted complaint.
            Nov 17, 2018
            Updated by vivekk111094
            They are not resolving my issue. They just keep giving me dates that it will be resolved then they forget about it.
            In the attached photo, they even committed to resolve the issue by 16 nov, 11:30 am.
            But it is still not resolved, i am still chasing after them everyday. As a customer, this was my worst experience with any online shopping site.

            Verified Support
            Nov 20, 2018
            Flipkart Customer Care's response
            We will revert on it.
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              S
              Satender Bharti
              from Noida, Uttar Pradesh
              Nov 14, 2018
              Resolved
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              Resolved

              Address: Ghaziabad, Uttar Pradesh, 201012
              Website: Flipkart.com

              I am regular using flipkart for shopping and purchase costly items regularly recently i have purchased some item during big billion sales from flipkart and purchase around 7 to 8000 product but one day i have some issues in one product so i want to return it when i was doing this process my account gone blocked without giving any notice i have contacted so many times but no response gave me. I'm using cardless emi facility and i want to pay my outstanding amount of rs 3243 but due to account blocked i'm not able to pay my amount. My flipkart account no. Is [protected]
              And mail id is [protected]@gmail.com
              Dec 22, 2018
              Complaint marked as Resolved 
              Flipkart customer support has been notified about the posted complaint.
              Verified Support
              Nov 20, 2018
              Flipkart Customer Care's response
              We will revert on it.
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                S
                Shaik irshad
                from Hyderabad, Telangana
                Nov 14, 2018
                Resolved
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                Resolved

                Address: Chittoor, Andhra Pradesh, 517325
                Website: Flipkart.com

                Flipkart has locked my account when i am contacting to flipkart customer support they will not open the account.. This is the service flipkart is giving.. Why i am trying to. Open i am having money in flipkart wallet.. Please take this issue as seriously and take action against flipkart... Flipkart registered moblie no.[protected]. I need my money or unlock my account.. This is a fraud from flipkart... How can you block my money do you have the rights to lock customer money... I am telling once to reverse my amount...
                Dec 26, 2018
                Complaint marked as Resolved 
                Flipkart customer support has been notified about the posted complaint.
                Verified Support
                Nov 20, 2018
                Flipkart Customer Care's response
                We will revert on it.
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                  D
                  daxh abhijit
                  from Tinsukia, Assam
                  Nov 14, 2018
                  Resolved
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                  Resolved

                  Address: Cachar, Assam, 788015
                  Website: www.flipkart.com

                  Hello flipkart,

                  I ordered from flipkart and i have had the worst experience of my life.
                  I ordered gritstones solid men's v-neck yellow t-shirt from your website on around 26 nov, 2018 and my product was to be delivered on 12 nov 2018. As i was awaiting the product to be delivered i received your message stating the shipment has been cancelled.
                  I am so surprised that how can they do it, i am a regular customer in flipkart but now it seems that its a worst service because i was waiting for the product to gift it but now...
                  +1 photos
                  Dec 21, 2018
                  Complaint marked as Resolved 
                  Flipkart customer support has been notified about the posted complaint.
                  Verified Support
                  Nov 20, 2018
                  Flipkart Customer Care's response
                  We will revert on it.
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                    D
                    daxh abhijit
                    from Tinsukia, Assam
                    Nov 14, 2018
                    Resolved
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                    Resolved

                    Address: 788015

                    Hello flipkart,

                    I ordered from flipkart and i have had the worst experience of my life.
                    I ordered jbl t250si wired headphone from your website on around 26 nov, 2018 and my product was to be delivered on 12nov 2018. As i was awaiting the product to be delivered i received your message stating the shipment has been cancelled.
                    I am so surprised that how can they do it, i am a regular customer in flipkart but now it seems that its a worst service because i was waiting for the product to gift it but now...
                    +1 photos
                    Dec 31, 2018
                    Complaint marked as Resolved 
                    Flipkart customer support has been notified about the posted complaint.
                    Verified Support
                    Nov 20, 2018
                    Flipkart Customer Care's response
                    We will revert on it.
                    Verified Support
                    Nov 21, 2018
                    Flipkart Customer Care's response
                    Customer raised a complaint stating that the product was not delivered, however, the status has been updated as delivered. We have interacted with the customer and informed customer that courier service provider has updated the status wrongly. Hence, requested customer to place a fresh order for the same product. Closing the complaint from our end.
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                      N
                      from Nagpur, Maharashtra
                      Nov 14, 2018
                      Resolved
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                      Resolved

                      Address: Gondia, Maharashtra, 441601
                      Website: Flipkart

                      I ordered a product via debit card for 9, 999/- on 3 nov 2018, it was delayed (12nov expected date) and not received yet but showing return. Product doesn't reached at my place and shows out for delivery.
                      I got a sms of street service associate he doesn't called me but when i tried he was not receiving calls. ([protected] his mobile no.). Shipping address was gondia, maharashra and tracking shows jabalpur. Shipment not reached at mine place and how does it shows return
                      +1 photos
                      Nov 14, 2018
                      Complaint marked as Resolved 
                      The Main Culprit Behind these was The Delivery Boy, We Tried to call Him but he doesn't Responded we Checked all Courier Centres Near our area, And Finally Founded him, He Was trying to take the Mobile.We Scolded at Him And Then He Returned our Product.This Was A Very Terrifying Incident.I will Never Buy Products Via Online Payment on Flipkart.😥😣
                      Flipkart customer support has been notified about the posted complaint.
                      Nov 14, 2018
                      Updated by [email protected]
                      Order Tracking Screenshot

                      Verified Support
                      Nov 20, 2018
                      Flipkart Customer Care's response
                      We will revert on it.
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                        M
                        from Bengaluru, Karnataka
                        Nov 14, 2018
                        Resolved
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                        Resolved

                        Address: 560016

                        I have taken mobile from flipkart in october 3rd october.

                        When i got mobile from first day i have complained that mobile is not good
                        Got replacement after many follow ups
                        Replacement mobile also having same issue
                        I have been following up from 4 th nov till now no response when i called they are telling take to service center.
                        +5 photos
                        Dec 22, 2018
                        Complaint marked as Resolved 
                        Flipkart customer support has been notified about the posted complaint.
                        Verified Support
                        Nov 20, 2018
                        Flipkart Customer Care's response
                        We will revert on it.
                        Verified Support
                        Nov 21, 2018
                        Flipkart Customer Care's response
                        Customer raised a complaint stating that the product delivered was damaged. We have interacted with the customer and raised a return request with the seller for the refund of the order. The seller has confirmed the refund has been initiated on 15th Nov 2018 and will be completed on 26th Nov 2018. Hence, closing the complaint form our end.
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                          K
                          Komal prasad sahu
                          from Sadat, Uttar Pradesh
                          Nov 14, 2018
                          Resolved
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                          Resolved

                          Address: 491337

                          लॉग इन नही हो रहा है जबकि मैं कई बार प्रोडक्ट buy किया हु, अब loging नही हो रहा है 8 दिनों से मै परेशान हु loging नही होने के कारण, जबकि मै पुराना कस्टमर हु फिल्पकार्ट का, कृप्या मेरी loging करने में सहायता करिये, फ्लिपकार्ट जैसे अच्छी कंपनी से भरोशा खत्म हो जाएगा, please मेरी परेशान नियो का हल करे, मेरा email id bhi link है और मेरा फोन नम्बर भी लिंक है तो भी password फॉरगेट नही हो रहा है
                          Dec 25, 2018
                          Complaint marked as Resolved 
                          Flipkart customer support has been notified about the posted complaint.
                          Verified Support
                          Nov 20, 2018
                          Flipkart Customer Care's response
                          We are sorry, we are unable to find your account details. Request you to get in touch with our customer support number[protected].
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                            E
                            E Krishna
                            from Hyderabad, Telangana
                            Nov 14, 2018
                            Resolved
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                            Resolved

                            Address: 520002
                            Website: [email protected]

                            Dear team,

                            On 7th nov i enquired with customer care regarding the product benefits and offer by using sbi credit card.
                            By 4:28 pm i enquired with customer care, on telecom he confirmed that the difference amount of 5200/- will be automatically sent to our credit card even though the payment 31999 paid.
                            After taking confirmation from them i ordered ifb 8kg front load fully automatic washing machine.
                            Now i lodged complaint immediately after my payment 9:30 pm on same day 7th nov.
                            The offer that showing 26799 and telecom with customer care screen shots were attaching for ready reference plz do the needful.
                            Regards
                            E krishna
                            M. No [protected]
                            [protected]
                            +2 photos
                            Dec 27, 2018
                            Complaint marked as Resolved 
                            Flipkart customer support has been notified about the posted complaint.
                            Verified Support
                            Nov 20, 2018
                            Flipkart Customer Care's response
                            We will revert on it.
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                              J
                              Jayaprakash sekar
                              Nov 14, 2018
                              Resolved
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                              Resolved

                              Address: Kanchipuram, Tamil Nadu, 600044

                              Order : od[protected]

                              Flipkart assured refund rs 10599 on before nov13 02.00pm..

                              Still they have not taken any step on refunding... It's planned cheat from flipkart?

                              I have ordered honor 9lite with exchange due to some factor exchange failed and flipkart agreed to refund my amount on nov7'2018

                              Total amount taken from my account :rs 10699

                              Refund made by flipkart on nov7'2018: rs 100

                              Called up customer care rs 10599 will be credited on nov 10'2018 then nov13 and now again nov 17

                              In india bank transaction not more than a day... Is flipkart planned to cheat customer by returning rs 100 taking huge monet rs 10599 with them itself
                              Dec 25, 2018
                              Complaint marked as Resolved 
                              Flipkart customer support has been notified about the posted complaint.
                              Verified Support
                              Nov 20, 2018
                              Flipkart Customer Care's response
                              We will revert on it.
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                                C
                                from Delhi, Delhi
                                Nov 14, 2018
                                Resolved
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                                Resolved

                                Address: 382443
                                Website: www.flipkart.com

                                I have bought mobile oppo f9 in big billion day sale, i bought this mobile for my sister but she was out of town when i received this mobile, when she came back and opened the box and switch on the mobile, she noticed that there is one dot in screen (Looks like someone has repaired the display) but as replacement policy is only valid for 10 days we were not able to do anything.
                                Now what to do with this defective mobile.
                                Flipkart is really the dump site where seller can dump its defective products.
                                Dec 23, 2018
                                Complaint marked as Resolved 
                                Flipkart customer support has been notified about the posted complaint.
                                Verified Support
                                Nov 20, 2018
                                Flipkart Customer Care's response
                                We will revert on it.
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                                  N
                                  from Gurgaon, Haryana
                                  Nov 14, 2018
                                  Resolved
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                                  Resolved

                                  Address: 122001

                                  I ordered a pressure cooker on 4 nov on with a excitement of gifting it to someone but it doesn't reached at my house even on today 14 nov while flipkart said that it would be reach to me on 9 nov know i am unhappy with flipkart because i have to gift it to someone. But it doesn't reached me even today on14nov so please tell me what can i do. I am so angry and it is common
                                  Nov 15, 2018
                                  Complaint marked as Resolved 
                                  Either they give me compensation about 5000 rupees or send my order by tomorrow for free. Did you know that how I got so much loss because I have to gift it to someone on 10 Nov and today is 15 Nov and Flipkart said that it would come to me by 9 Nov.
                                  Flipkart customer support has been notified about the posted complaint.
                                  Verified Support
                                  Nov 20, 2018
                                  Flipkart Customer Care's response
                                  We will revert on it.
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                                    A
                                    akhil.chibber
                                    from Chennai, Tamil Nadu
                                    Nov 14, 2018
                                    Resolved
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                                    Resolved

                                    Address: Sonipat, Haryana, 131001
                                    Website: www.flipkart.com

                                    I had ordered an honor play 64gb from flipkart via order id od[protected] from my account (Akhil. [protected]@gmail.com). I have received a different product and not the honor play. I have received some panasonic mobile which is broken and the box is also in damaged condition (Pics and unboxing video are given below).
                                    I had applied for replacement of the product but flipkart had rejected my return request giving a reason that:

                                    "we are sorry to let you know that the seller will not be able to fulfill your return request as the reason selected by you while raising the return request was incorrect."

                                    I want my replacement. Please do the needful as early as possible.

                                    Thanks and regards

                                    Akhil chhibber
                                    Akhil. [protected]@gmail.com
                                    +3 photos
                                    +1 videos
                                    Dec 4, 2018
                                    Complaint marked as Resolved 
                                    I received a call from Flipkart and they told me that they have finally accepted my refund request and they gave me a pickup date. Finally they picked up the damaged product which they had sent us and they have even refunded my money.
                                    Flipkart customer support has been notified about the posted complaint.
                                    Nov 14, 2018
                                    Updated by akhil.chibber
                                    Flipkart sent me wrong product and denied to replace or refund the same

                                    NOT RESOLVED
                                    Nov 15, 2018
                                    Updated by akhil.chibber
                                    Flipkart Registered e-mail: akhil.[protected]@gmail.com

                                    Ph: +91-[protected]
                                    Nov 15, 2018
                                    Updated by akhil.chibber
                                    This is what I have received on the name of Honor Play

                                    Verified Support
                                    Nov 20, 2018
                                    Flipkart Customer Care's response
                                    We will revert on it.
                                    Nov 26, 2018
                                    Updated by akhil.chibber
                                    Flipkart said we will revert on it on 20th Nov. 2018 and today is 26th Nov. 2018 and still no Action have been taken
                                    Dec 04, 2018
                                    Updated by akhil.chibber
                                    Thanks a lot for everything. I finally received the refund. Thank you soo much Consumer COmplaints
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                                      D
                                      Deepankar KumarSing
                                      from Pune, Maharashtra
                                      Nov 14, 2018
                                      Resolved
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                                      Resolved

                                      Address: 560001
                                      Website: Fliokart.com

                                      I have affiliates account with flipkart, i have crossed the required amount which is mentioned by flipkart, i got mail that money will be credited to your bank account within 3 working days, but already 16 days has gone but i have not received my money. I made many complaints against them but they have not responded on my mail, so kindly take necessary steps against them
                                      Dec 25, 2018
                                      Complaint marked as Resolved 
                                      Flipkart customer support has been notified about the posted complaint.
                                      Verified Support
                                      Nov 20, 2018
                                      Flipkart Customer Care's response
                                      We are sorry, we are unable to find your account details. Request you to get in touch with our customer support number[protected].
                                      Nov 22, 2018
                                      Updated by Deepankar KumarSing
                                      Hi flipkart team
                                      I am attaching the details, you people can go through it and please share the customer number of flipkart.

                                      Nov 22, 2018
                                      Updated by Deepankar KumarSing
                                      Through the mail it is showing was sent but still I have not received money can you check the details?
                                      Nov 29, 2018
                                      Updated by Deepankar KumarSing
                                      Hi flipkart team are going to take any action?
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