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Flipkart Complaints & Reviews

2.8
Updated: May 11, 2026
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Flipkart reviews & complaints page 1377

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S
sudipta dhara
from Egra, West Bengal
Nov 26, 2018
Resolved
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Resolved

Address: 721140
Website: www.flipkart.com

Already I contact with flipkart care about can not access game zone. They said I used different account in same IP, so they blocked game zone . After 2 or 3 days it will be work again. But till dated it does not work. Also I have a question, In same IP I can't access different accounts for game zone but how they accept orders through same IP used by different accounts?
Dec 28, 2018
Complaint marked as Resolved 
Flipkart customer support has been notified about the posted complaint.
Verified Support
Nov 27, 2018
Flipkart Customer Care's response
We will revert on it.
Is the issue resolved, Regarding the flipkart guess what game?
I have also contacted with flipkart care about can not access game zone. They said I used different account in same IP, so they blocked game zone . After 2 or 3 days it will be work again. But till dated it does not work. Also I have a question, In same IP I can't access different accounts for game zone but how they accept orders through same IP used by different accounts?
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    Vishalsingh2317
    from Bengaluru, Karnataka
    Nov 26, 2018
    Resolved
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    Resolved

    I am very much annoyed with the service of flipkart... I logged a complaint and still no action taken till date. The same problem is arising with me as well like others.. I want to get access to my flipkart account but still i am unable to... Whenever i request for new password the msg comes please try later... What the hell you have created that u can't give a simple service to your customer. One for thing i won't pay late fee for my emi because its on your side fault.
    Dec 29, 2018
    Complaint marked as Resolved 
    Flipkart customer support has been notified about the posted complaint.
    Verified Support
    Nov 26, 2018
    Flipkart Customer Care's response
    We are sorry, we are unable to find your account details. Request you to get in touch with our customer support number[protected].
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      Y
      yugesh kumar
      from Delhi, Delhi
      Nov 26, 2018
      Resolved
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      Resolved

      I m yugesh Kumar. I m unable to open my flipkart account. My phone number is [protected] and my email id is [protected]@gmail.com. Whenever i try to login an error pop up login unsuccessful please try after minutes. I have to pay my flipkart cardless credit emi. I have been try many times to forget password also. How can it is possible when i'm unable to open my account. Please resolve it as early as possible. Thank you.
      Jan 7, 2019
      Complaint marked as Resolved 
      Flipkart customer support has been notified about the posted complaint.
      Verified Support
      Nov 27, 2018
      Flipkart Customer Care's response
      We will revert on it.
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        A
        Akshatkesharwnai
        from Allahabad, Uttar Pradesh
        Nov 25, 2018
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        Address: Raebareli, Uttar Pradesh, 230132

        Sir maine poco f1 liya jisme screen bleeding ki aur mobile back panal defect issuse hai flipkart se liya. Flipkart ko complain kiya woh bolte mi ko mi ko batao toh kahte hai filpkart ko bolo.
        Plz help me koi sunwai nhi kisse jau mein kahne plzhelp me. Inke policy ke chakar mein mara koi sunwai hi nhi
        Akshat kesharwani
        [protected]
        Jalesharganj lalganj ajhara pratapgarh
        I have purchased samsung s9 plus from filpkart that time they posted of giving cashback of 6000rs.. after 3 months when I enquired about cashback theu said this offer is not applied for your phone.
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          A
          Andrin Issac
          from Idukki, Kerala
          Nov 25, 2018
          Resolved
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          Resolved

          I am loyal customer of flipkart since their starting stage. Flipkart also provided me credit of rs 50000 under its pay later/ cardless option.. Flipkart representatives are not helping. They send only one email which is
          “we'd like to let you know that your recent order has been cancelled as our systems have observed a trend in your purchase history that suggests that the items you've purchased are for reselling and not for personal use.
          This would also mean that you will no longer be able to login to your flipkart account.”

          But i mailed them that i have not order those products for reselling purpose
          But they have no given me any reply

          I mailed them this

          “sir,
          Please dont suspend my flipkart account. I have purchased a good amount of products. 90% of them are booked in my home address. You can check it.
          Redmi mobile which i have booked is for my personal use. I am doing internship in delhi as an assistant videographer. As iphone 7 plus is a single sim mobile. I cant add a secondary sim to it for my official use. Therfore i decided to buy a new mobile. As per you, i am using this account for reselling purpose. I have booked redmi mobile for my personal use only. Due to continues cancel, i booked the mobile again. Atlast i got a mobile. It was not for reselling.
          Please unblock and reactivate my account, i have still a product pending for the delivery. I am a regular user of flipkart and it has very good facilities like flipkart cardless credit and flipkart plus.
          I assure you that, this account was never used for reselling purpose and never be used for the same. Please unblock my account, because i dont want to miss those lovely services of flipkart.

          Sincerely,
          Andrin issac
          [protected]@gmail.com”

          Thanks,
          Name - andrin issac
          Email id - [protected]@gmail.com
          Nov 28, 2018
          Complaint marked as Resolved 
          I got a mail from them.. it is given below.. “Hi, Greetings from Flipkart! This mail is further to the complain on consumer complaints. As per the concern raised, we are working on the issue to get this resolved and request you to share the contact number for further communications. Thanks for your cooperation. Regards, Vikas Kumar Team Social Media ” I replied them with my mobile number.. When i tried to login my account.. it became successful 😇 Thank you flipkart..! Thank you..consumer court !!
          Flipkart customer support has been notified about the posted complaint.
          Verified Support
          Nov 27, 2018
          Flipkart Customer Care's response
          We will revert on it.
          Dec 03, 2018
          Updated by Andrin Issac
          I am now not able to login to my account.. why ??
          When i contacted customer care by their email address.. i got a reply like this 👇🏻

          “Sorry, the email ID [protected]@flipkart.com is no longer in use.Please visit our Help Centre here to get quick answers to your questions or to contact us.“

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            P
            P Das 31
            from Raha, Assam
            Nov 25, 2018
            Resolved
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            Resolved

            I received two products on 8 nov and both of them have size fit issue.I requested for cancellation on the same day but the refund was cancelled on the next day.since that time i called the customer care more the 7/8 times .Everyime they forwarded the request and everytime it was cancelled without any reason .Now i am really frustrated with flipkart..they must know that they can make fool only once bt not again.I am not going to purchase any product from Flipkart in future and would like to recommend the same to other people also.. Flipkart is really not trustworthy.
            Jan 1, 2019
            Complaint marked as Resolved 
            Flipkart customer support has been notified about the posted complaint.
            Verified Support
            Nov 27, 2018
            Flipkart Customer Care's response
            We will revert on it.
            Verified Support
            Nov 28, 2018
            Flipkart Customer Care's response
            Had conversation with customer and refund for the products completed. Customer is happy. complain closing
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              R
              rv2608
              from Meerut, Uttar Pradesh
              Nov 25, 2018
              Resolved
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              Resolved

              Address: Aligarh, Uttar Pradesh, 202001
              Website: flipkart.com

              I have placed an order for Redmi Note 6 pro in a discounted price. The order is placed and they have provided all the details of order but on the delivery day the courier facility and flipkart shows the item got delivered without providing me the product. I have already made a complaint to their customer care and they are asking me continously to place a fresh order and they can't do anything because my order is cash on delivery. Now the price has risen and even the product is out of stock.
              I am compelled to make my complaint directly to this forum as the flipkart customer care is not responding well and does not providing my order
              Nov 27, 2018
              Complaint marked as Resolved 
              The courier facility helped me with this situation
              Flipkart customer support has been notified about the posted complaint.
              Verified Support
              Nov 27, 2018
              Flipkart Customer Care's response
              We will revert on it.
              Nov 27, 2018
              Updated by rv2608
              But when and how I am get informed about that
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                K
                Koti9688
                from Madanapalle, Andhra Pradesh
                Nov 25, 2018
                Resolved
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                Resolved

                Address: Chennai, Tamil Nadu, 600119
                Website: Www.flipkart.com

                I bought mobile from flipkart. Flipkart sent defect mobile to me. I requested so many times for mobile replacement every time they are rejecting that one. I requested agin for replacement simply they are telling go to service center. They are not accepting the replacement.

                If i requesting again for replacement flipkart sent techinition from jeeves that techinition also said software issue go to service center. Based on his words i went to service center. Samsung service center confirmed that is not software issue that hardware issue need to change the mother board. For that they gave job sheet also i sent that job sheet to jeeves and flipkart still they are not giving the replacement they are rejecting. I lost money from flipkart. I need justice on this. Simply flipkart cheeting the people and they are sending refurbished or defect mobiles to custmors. I submitted the job sheet also from samsung service center.Kindly check and take an action on flipkart.
                +1 videos
                Dec 28, 2018
                Complaint marked as Resolved 
                Flipkart customer support has been notified about the posted complaint.
                Verified Support
                Nov 27, 2018
                Flipkart Customer Care's response
                We will revert on it.
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                  M
                  Maan Gupta
                  from Muzaffarpur, Bihar
                  Nov 25, 2018
                  Resolved
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                  Resolved

                  Address: 842002
                  Website: Flipkart

                  Sir, i have ordered furn central metal open book shelf by order id od[protected] from flipkart but instead of the product we have get shoe rack. I have requested for return as i oepn the product ann found wrong one. But my return request is cancelled continuously i have request for replacement 6 times by self an d two times by the customer care personnel. Now i am tired to giving so much replacement request.
                  Jan 6, 2019
                  Complaint marked as Resolved 
                  Flipkart customer support has been notified about the posted complaint.
                  Verified Support
                  Nov 26, 2018
                  Flipkart Customer Care's response
                  We will revert on it.
                  Nov 30, 2018
                  Updated by Maan Gupta
                  Not yet resolved my complain, today is fifth day posting of complain.
                  Dec 04, 2018
                  Updated by Maan Gupta
                  Pick up and refund is done today on 04 th of December 2018. Thanks a lot
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                    R
                    Raahul Kage
                    from Mumbai, Maharashtra
                    Nov 25, 2018
                    Resolved
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                    Resolved

                    Address: Belgaum, Karnataka, 590001
                    Website: Flipkart scam

                    This is regarding exchange mobile which was rejected due to slight scratch (Scratch and dent are not considered as damaged one) this is not acceptable. When worst condition mobile you are selling in the name of referbised how dare to reject negligence scratch product. Please refer attached image.
                    Order details; od[protected]
                    Product : moto x4

                    Regards
                    Rahul k
                    [protected]
                    Dec 29, 2018
                    Complaint marked as Resolved 
                    Flipkart customer support has been notified about the posted complaint.
                    Verified Support
                    Nov 26, 2018
                    Flipkart Customer Care's response
                    We will revert on it.
                    Nov 27, 2018
                    Updated by Raahul Kage
                    Can't believe without answering they cancelled the order with intimation.

                    This not expect from Flipkart. If you don't want to give product to customer then why simply put such offers in the name of publicity. And also earning with customer amount. ( I need all it back)
                    Nov 27, 2018
                    Updated by Raahul Kage
                    See even they didn't resolve and marked as resolved one... This is doing by Flipkart cheating their customers and lotting money from them in the name of offers and defective products.
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                      M
                      mohit229123
                      from Pune, Maharashtra
                      Nov 25, 2018
                      Resolved
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                      Resolved

                      Address: Pune, Maharashtra, 411028
                      Website: www.flipkart.com

                      Hi, this is regarding order no. Od[protected] for which i have placed order on 18th of oct 2018 which has been delivered to me on 24 oct 2018. The product is smaller in size to me and that is of no use to me so when i tried to generate the return of that product my account was block on the same day, then i called the flipkart customer care about the issue that my account has been blocked and i am not able to generate the return account was attached with email id [protected]@gmail.com and mobile no [protected] later i got the reply from there side that my account has been blocked, then again when i tried to contact flipkart customer care they asked me to reply on the same mail for return which i have received for the account block, i have replied to mail on 27th oct and back to back i am sending sending mail every alternate day but so far i haven\'t received any reply from you side, i have also tried contacting through phone to flipkart but they are saying they are not able to help me and they said that flipkart will be replying on the same mail but now they are saying that as your account has been blocked so you cant return the product after almost a month as this was a order which was placed when the account was not blocked so i should be able to return that product and after that my further activitiy should be blocked. Please check this issue and kindly generate my return because that product is of no use to me let me know if any further details is required br, mohit jain [protected]
                      Jan 9, 2019
                      Complaint marked as Resolved 
                      Flipkart customer support has been notified about the posted complaint.
                      Verified Support
                      Nov 26, 2018
                      Flipkart Customer Care's response
                      We will revert on it.
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                        V
                        Viplove Sorte
                        from Darwha, Maharashtra
                        Nov 25, 2018
                        Resolved
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                        Resolved

                        It is to bring to your notice that i have ordered realme 2 pro smartphone, with my old smartphone exchanged. When i opened the box, i have received totally different product in the form of honor 7a, this is not the product i have ordered.
                        This is very disappointing as to how flipkart can do such blunder.
                        Since i have exchanged the old mobile, i don't have any smartphone to whom i can communicate with. I have been following up with the customer support but they have not given any solution nor assurance. No one is even clear about providing support.
                        I feel very cheated as i have immediately requested for replacement and no response from the team yet.
                        I have forwarded replacement request, it was scheduled to be delivered by 26thnov 2018, now i have received mail that it is cancelled without any reason.

                        I have exchanged my old mobile, paid for new mobile, i have nothing left except mental harrassment.
                        Jan 1, 2019
                        Complaint marked as Resolved 
                        Flipkart customer support has been notified about the posted complaint.
                        Verified Support
                        Nov 26, 2018
                        Flipkart Customer Care's response
                        We will revert on it.
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                          D
                          Dhruv Sondhi
                          from Samalkha, Haryana
                          Nov 25, 2018
                          Resolved
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                          Resolved

                          Address: Yamuna Nagar, Haryana, 135001

                          I have a account on flipkart ([protected]@gmail.com), dhruv sondhi. I ordered mobile phone on flipkart and when my order was dispatched seller cancelled my order from their end and then i was supposed to call customer care for the same enquire i. E why seller canceled my order? And today they revet me and said (Hello,
                          Order: od[protected]
                          Item: honor 9n (Midnight black, 32 gb)

                          We'd like to let you know that your recent order has been cancelled as our systems have observed a trend in your purchase history that suggests that the items you've purchased are for reselling and not for personal use. This would also mean that you will no longer be able to login to your flipkart account.)
                          They blocked my flipkart account and i have 9999/- rupees in my gift voucher how can i get this money back.
                          Please help me for the same.

                          I will be very thankful to you
                          Dec 27, 2018
                          Complaint marked as Resolved 
                          Flipkart customer support has been notified about the posted complaint.
                          Verified Support
                          Nov 26, 2018
                          Flipkart Customer Care's response
                          We will revert on it.
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                            P
                            Piks10
                            from Haldia, West Bengal
                            Nov 25, 2018
                            Resolved
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                            Resolved

                            Here is an ekart office, ranaghat who have not give my phone today. When the tracking id is reached to the nearest seller hub, there have no sms or call, i have gone to to ekart office, ranaghat. There have a lot of misbehaviour and other. And ultimatly i haven't receive my phone yet. It was Redmi note 6 pro. It was the sell where i got the phone with flash sell, after the sell the phone have reaise its value. So if the order have cancel then i have to give 1k more rupess to get the same model. This is the content where he kept that phone. He have not give my phone wheather i have the genuine and proper document and cash also.
                            Jan 5, 2019
                            Complaint marked as Resolved 
                            Flipkart customer support has been notified about the posted complaint.
                            Verified Support
                            Nov 26, 2018
                            Flipkart Customer Care's response
                            We will revert on it.
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                              S
                              Souabh Bhardwaj
                              from Firozpur, Punjab
                              Nov 25, 2018
                              Resolved
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                              Resolved

                              Address: Chandigarh, Chandigarh, 160019
                              Website: Flipkart

                              I have placed an order for "honor 10" cost 25000/- i paid via cod mode on unboxing i found that i have received an used product it has fingerprint marks all over it, charging cable was already unpacked with some dust marks... Mobile phone also has dust marks in speraker grill and charging port... Also the honour website is also shwing warranty of 8 months instead of 12 months... I bught it with my hard earned money i want justice. Plz help me out... Or i have to opt for legal proceedings.

                              Regards,
                              Sourabh bhardwaj
                              Dec 27, 2018
                              Complaint marked as Resolved 
                              Flipkart customer support has been notified about the posted complaint.
                              Verified Support
                              Nov 26, 2018
                              Flipkart Customer Care's response
                              We will revert on it.
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                                Sathwickmks
                                from Chennai, Tamil Nadu
                                Nov 25, 2018
                                Resolved
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                                Resolved

                                Address: Erode, Tamil Nadu, 638009

                                Hi i have ordered for a gaming laptop which costs ₹60, 990. I made the transaction but it failed but the money was deducted from my account. The order was also not placed. I contacted the flipkart support and they said that no such transaction had been done. But i got the message from the bank that flipkart has debited ₹30, 000 from your account. I don't know what to do. But i want my money back
                                Jan 4, 2019
                                Complaint marked as Resolved 
                                Flipkart customer support has been notified about the posted complaint.
                                Verified Support
                                Nov 26, 2018
                                Flipkart Customer Care's response
                                We are sorry, we are unable to find your account details. Request you to get in touch with our customer support number[protected].
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                                  shurbhi asthana
                                  from Allahabad, Uttar Pradesh
                                  Nov 25, 2018
                                  Resolved
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                                  Resolved

                                  Product:electric/xe37478/bluesapp
                                  Hsn:85161000 and invoice no. Is fabe2m[protected]. Date:[protected] when i purchased it and it is in warranty period. I want to know where is its service centre in kanpur and i'll repair from there. Base of the kettle is not working. I want the issue resolve as early as possible. Please let me know where is the service centre of this.
                                  Dec 28, 2018
                                  Complaint marked as Resolved 
                                  Flipkart customer support has been notified about the posted complaint.
                                  Verified Support
                                  Nov 26, 2018
                                  Flipkart Customer Care's response
                                  We will revert on it.
                                  Verified Support
                                  Nov 26, 2018
                                  Flipkart Customer Care's response
                                  Customer raised a complaint stating that she needs the details of authorized service details. We have interacted with the customer and gave the details of the authorized service center through mail. Hence, closing the complaint from our end.
                                  It is not working.. HELP
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                                    Yash Kurzekar
                                    from Vasai-Virar, Maharashtra
                                    Nov 25, 2018
                                    Resolved
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                                    Resolved

                                    From last 5 days i am continuously complaining that i can't access to my flipkart account i have twitted twice and 3 time talked on call with customer support but there is no positive response from customer care they just say wait for 24 hr and your issue will be resolved but i am still facing the issue, have have to return my some order and have to pay paylatey money time is going out and return date will be lost and paylater due date come and then flipkart forced me to pay extra money, is this any marketing trick to force customer pay extra money or took that product anyhow
                                    Jan 3, 2019
                                    Complaint marked as Resolved 
                                    Flipkart customer support has been notified about the posted complaint.
                                    Verified Support
                                    Nov 26, 2018
                                    Flipkart Customer Care's response
                                    We will revert on it.
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                                      M
                                      Mohsin Gulzar
                                      from Srinagar, Jammu and Kashmir
                                      Nov 25, 2018
                                      Resolved
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                                      Resolved

                                      Address: Srinagar, Jammu and Kashmir, 190008
                                      Website: www.flipkart.com

                                      I purchased a product (Redmi note 6 pro) from flipkart on 23rd of november, 2018 and the seller was flashstar commerce. The order got approved, then shipped and finally cancelled by seller. The seller cheated me and i felt heartbroken! The details of my order are as under :

                                      Order id: od[protected]
                                      Buyer name: mohsin gulzar
                                      Email id: [protected]@yahoo.com
                                      Dec 27, 2018
                                      Complaint marked as Resolved 
                                      Flipkart customer support has been notified about the posted complaint.
                                      Verified Support
                                      Nov 26, 2018
                                      Flipkart Customer Care's response
                                      We will revert on it.
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                                        Basu1005777
                                        Nov 25, 2018
                                        Resolved
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                                        Resolved

                                        Address: Bangalore, Karnataka

                                        We have purchased a fridge before 20 days, it's brockened some parts, we are not able to make replacement request from the app, we called cc for the replacement, 48 hr wait, nothing done again called again 48hr waiting, like that more than 10 time we logged the request, cc doing nothing, telling be patient, we given our old fridge for exchange. Now for the past 20 days we are suffering with out fridge.
                                        But no any progress in the process
                                        Jan 12, 2019
                                        Complaint marked as Resolved 
                                        Flipkart customer support has been notified about the posted complaint.
                                        Verified Support
                                        Nov 26, 2018
                                        Flipkart Customer Care's response
                                        We will revert on it.
                                        Nov 26, 2018
                                        Updated by Basu1005777
                                        They are making a new story, about the defect report.
                                        10 November we received the message that the demo has been cancelled and now the CC asking new story, to make a replacement request how many days we need to wait, 21 days not enough
                                        Nov 26, 2018
                                        Updated by Basu1005777
                                        See the attached document
                                        Nov 30, 2018
                                        Updated by Basu1005777
                                        Dear Support team
                                        Today 30 November, l hope the time is enough to solve my issue, or still it may go one more month, please do the needful
                                        Nov 30, 2018
                                        Updated by Basu1005777
                                        Where is my replacement request, where's my fridge, which stages now the process follow up, is it possible one or wast of time and money.
                                        Dec 01, 2018
                                        Updated by Basu1005777
                                        Today December 1 gone, no any response from Flipkart and doing nothing
                                        Dec 02, 2018
                                        Updated by Basu1005777
                                        2 nd December no any solution. No any solution to the request
                                        Dec 03, 2018
                                        Updated by Basu1005777
                                        3rd of December passed no any response, update from your side . What you guys doing
                                        Dec 04, 2018
                                        Updated by Basu1005777
                                        Any one here to do something
                                        Dec 04, 2018
                                        Updated by Basu1005777
                                        Still you guys need more time to prove you flpkart customer service is useless irresponsible
                                        Dec 05, 2018
                                        Updated by Basu1005777
                                        Today 5 December nothing done.
                                        How can I approach higher level support.
                                        Dec 06, 2018
                                        Updated by Basu1005777
                                        6 December passed still they're not doing anything see only formal mail

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