Flipkart Complaints & Reviews

Sir, my name is kaustav pal. My mobile number is [protected] and email id is jitendra. [protected]@gmail.com
Sir i want to login my account but i can't. It shows login unsuccessful please try a minute. And i select a forget password enter otp and new password is shows unable to update your password.
It is happening since 22nd november.
Please resolve this issue as soon as possible.

I purchased new phone on 29.10.2018 but flipkart sent me old phone that is out of warranty.my order id-OD[protected]
I am going to do FIR in police on flipkart company because company selling old phone in new order, taking full payment and not giving warranty of phone.fraud working flipkart company.

Hi team,

Order id - od[protected]

I had purchased the product on black friday sale.

Thanks to flipkart everything went smooth but everything went bad from flipkart executive/ back office team and the outsourced delivery team.

On monday the delivery guy attempted the delivery around 2 pm where i said he won't find anyone at home between 11-6 pm on weekdays. Please help with delivery before 11 am or after 6.30 pm or on weekend

Even after requesting he behaved very badly saying i will keep the product to watchman where i refused as building has 150+ flats and can be misplaced. So he further said he cannot deliver me on my time.

Hence on tuesday noon around 12.15 pm i called the flipkart team, briefing him the entire incident. Flipkart executive said that product will be delivered by 7pm and he will leave msg to deliver post 6 pm. No information was passed to delivery executive niether by flipkart executive nor by previous day delivery person and again new delivery guy arrived at home at 2.15 pm.

I again requested the delivery guy to come before 11 am or after 6 pm, the delivery agreed to come on wednesday morning around 10.00 am.

Again i had a word with flipkart executive on same issue briefing once again and asked them to request delivery person to deliver product on morning or evening and also highlighted the gap in communication between flipkart and delivery team.

Again on wednesday when i called the delivery person he said he is in pune and asked the new person to come at 10.00 am which they failed on their commitment. Now on wednesday there was a new delivery person delivering the product and came again on same time around 2 pm. I requested the delivery person to deliver in morning and he agreed to bring the product in morning.

Now on wednesday night the product got returned and refund processed without any consent of customer, treating customer as a dog / donkey.

- there were multiple false commitment from delivery and flipkart executive and back office team.
- no communication between two delivery guys,
- no communication between delivery team and flipkart team,
- without my consent cancelling the product.

Today morning when i saw the product cancelled, i called flipkart executive, he said he cannot do anything now as product is cancelled and he further said delivery team has right to cancel without customer consent.

Now booking the phone today is costing me much higher.

With this instance i have decided never to buy any product from flipkart as the treat us such bad while in amazon i can get the product at my convenience.

I am hoping for the resolution from this escalation, in case i am not getting the phone at the price i brought i will never buy any product from flipkart.

Regards
Karan shah

Rispected sir
this is rehan reza email - [protected]@gmail.com mob -
[protected] . i am not able to login with my account . the error is unable
to login please try after some time so it's humble request to check the
problem and resolve the issue
It has been canceled on behalf of Flipkart sellar which has blocked my
account. Should my account be open? I can purchase some of my stuff And i have also done a case in consumer case his Docket number- 1011055

Dear team,

I want to tell you that I had booked 3 products from Flipkart.

Details are below .

Two Shoes and one Jacket .
Delivered only one shoes amount RS 701 but now ordered delivered showing in Flipkart app.
And delivered time same of three product and The delivery date for all three was different..

How is it possible,

Customer officials are also unheard of.

Rgds
Vinay Sharma
[protected]

Not one not to three of my orders have been cancelled by Flipkart without my knowledge. I have to deliver these products to someone from whom i have taken money already.. now they want these products as expected delivery is already past. they want those products now. so i have to buy those products at higher price to fullfill their order. flipkart should take responsibility for these.

Dear sir,
I am Sagar V MAHADEV Ihave done a complaint on 14th November regarding the unauthorised transaction with my ATM debit card which have not shared my debit card details with anyone from State Bank of India
The following payments are
1st POS FK PAYMENTS MUMBAI txn# NS[protected] on 5th Oct @10:38pm
2nd POS FK PAYMENTS MUMBAI txn#
NS[protected] on 5th Oct @10:37pm
3rd POS FK PAYMENTS MUMBAI...

I bought a product from flipkart. It got it delivered late and i did not like it. I asked for return they were cancelling the return without any reason and the return pickup was done after 15 days. Now it is more than 13days i did not get my refund. They have been telling me my details are not proper and on the last date they cancel it and ask me to update it again. I have updated my details for almost 4 times now i spoke to the senior executive and no action is take and if taken also i dont see the results. This is the problem i have been facing with most of my orders

Hi
My name is raju guggilla. I ordered a mobile from flipkart on 22nd november.
At the time of placing order, flipkart promised as the expected date of delivery was 27th november.

On 27th november, i had a call with flipkart customer regarding the delivery and he said, it will be delivered by 28th november. But, on 28th november 2018 i got a message from flipkart, saying that it will be delivered by 1st december.

And today, i. E 29th november i got a message like, product is out for delivery with the wish master mobile number. I tried to reach him through his mobile number, but it is switched off or not reachable.

And after few hours on the same day, i got one more message saying that, couldn't able to deliver the product due to no response from customer. (But, i didn't get any call or message from the wish master).

Note: the reason why i'm writing here is, this was repeated few months ago, when i ordered mobile. I waited for few days to get the delivered product.
But it was not. The product was near flipkart hub (10 kms from my home).
It was very tough to find the flipkart-hub, no one knows about and also no proper address or mobile number exists with flipkart too.

After 2 hours of search in the town, i found the flipkart hub. It was in a small room in 1st floor of the building. I saw my product was kept aside or a corner. I asked the guy (Wish master), "he was saying that, we are not delivering the product to your home and also we don't why flipkart is still giving the orders to us."

I was really disappointed and frustrated with this. And now also.

Thanks
Flipkart customer

Dear Sir
This is to inform you that I have ordered two product i.e. Milton Kool Rover 12 L Water Jug but I have received only one product yet. The company has denied to deliver first one

First Complaint No:- IN[protected]
Second Complaint No:- IN[protected]

Thanks Regards

MOHD USMAN
MObile No:- [protected]
[protected]

Ordered a mobile panasonic p95 from flipkart and received on 29/11/2018 but was damaged completely. File a complaint with flipkart co for full refund and they are saying that refund option not available. I want to get my full money back its my user right.
Please help me...!!!
Details of my order:
Order placed-26/11/2018
Customer name-alka mittal
Raigarh. Cg
Order id-od[protected]
Paid amount-3990 rs

Hello dear,
Sir/ma'am
I am ritu kumar i am new customer in flipkart and read the all policy and book 6 product on flipkart.
3 prodcuts are not good quality issues then i raise the return 3 product and return accepted and 28/11/2018 wishmaster courier boy already pick up my product.
I went to flipkart site and login my account show the always message login unsuccessful.
I contact to flipkart customer and told me your account is disable because system so the high return.
I am not stasified the flipkart response because flipkart provide the 30 days return policy. Please help me sir refund the amount.

Hi ritu kumar,
1. Your return request has been accepted by the seller.

Return requested on nov 25, 2018

Order id - od[protected]

Return id -[protected]
Return id -[protected]
Return id -[protected]

Sir pick up already done.
Please sir help me this case regarding i am hopeless sir

Thanks

Sir, my name is aman awana. My mobile number is [protected] and email id is [[protected]@gmail.com]
Sir i want to login my account but i can't. It shows login unsuccessful please try a minute. And i select a forget password enter otp and new password is shows unable to update your password.
The main problem is i have a credit of pay later from flipkart and i want to pay my amount of bill within 10dec. How can possible? Pls tell me and resolve my problem as soon as possible.

I got different shoe. I paid for it online, called customer care and told the issue. Just listening 24 hrs 1st dec. We'll back etc. I need resolution not dates or call back. Hence posted here so that i can get my money back from this online fraud, deeply regret. I have sent emails many times no one bothered to resolve this. Kindly look into the matter and provide me justice.

I am unable to login to my flipkart account from 21st nov. Due to which i m unable to return my products. My retrn policy will over in 4 days. Flipkart is not considering my case seriously. I m calling them daily they daily gave 24hrs to wait. This is dissappointing. The product which they deliver to me is of the the different color. It is not same as ahown in the picture. My registered email id is [protected]@gmail.com

Hello,

I send you a mail on 27th nov'18 about my complain, but no body respond on this. Is this the way you people provide solution to customer? I expect a call from you people to have a clear discussion on it, which was not come yet and not even a mail. On the last mail what i mentioned, i am going to elaborate that a bit as i am going to document this. My last order was delivered but the product is not there. I report the immediately and you will get that from my call details and registered a complain as per your cse. Next day i got call from your back end team that what you need a replacement or refund. I told them if the replacement can be done, then i will be happy because i need that product. But she need around 15 day of tat to process the request. Then i request her can you refund the money back. And when you confirm the process is going to be done, at the same time i can order a new one as it reduce my cycle time. And after that i receive a mail with standard verbiage "our systems have detected an unusually high number of returns in your purchase history. This would also mean that you will no longer be able to login to your flipkart account". Can you tell me where is my fault. If the product is there ask your seller or courier service. As i was totally surprised, why this was happen as this happened to me first time. And if you are going with your system, then why do not you block me when i return on last big sale time. After that i order may things. There was no problem at all. When a problem arise, then you block customer account to make him helpless. And when i am asking about date, you can not give me a single date on which basis you block my account. If you happy by blocking my account, ok let it be. Kindly refund my money of my last order as the product was not delivered to me.

Regards,
Santanu kumar behera

Flipkart black list my account without aby notice. I bought 4 phones during 1 month for my family member because they offer good zdiscount in sale. Now they give excuse that you bought 4 phone in 1 month so we black list you. My every order is prepaid order and one phone is on emi also. They dont have any policy to that how many phone you can buy in month. If they have some issue they may not allow to let me buy the products. Now main concern is that i am prime customer of flipkart so now i earn good point in my account. So now they black list beacuse i will gone use this point. Let some one tell them that people who ordered on residence they are not seller. Seller will not buy 8000 rs 4 phone in 1 month. They just give fake excuse and not trying to solve any issue.

We ordered the ink cartridge for canon pixma g2000 printer on flipcart. However, the ink cartridge sold to us has spoilt the printer head as it was duplicate. Now canon is refusing to honour the amc as they said the printer head has been spoilt by duplicate ink.

The ink cartridge was sold on flipcart by modcare enterprises. Address given below,
56 f/f gali no:2,
Shayam nagar,
New delhi - 110051

Order id: od[protected]

Order date:[protected], 01:40 pm

Invoice no: fabv7x[protected]

Invoice date:[protected], 04:16 pm

You are requested to look into the matter and take appropriate action against the vendor.

Machine purchased in august 2018 (3 months back) thru flipcart.
Since 27.11.18 its not washing cloths & creating to much sound while starting.
Wish to get support urgently from company to repair or replace it.
Also tried to submit complaint thru phone on provided no.[protected] but no one picked the phone always getting "all customer executive are busy".

Please support -
My contact - +91-[protected], [protected]
Address - purewal campus, vpo - jubbar, teh. - kasauli
Dist - solan, (Hp) - 173225.

I have ordered a parcel from flipkart earton combo of four pair of shoes when the courier person comes for delivering he give me only one pair of shoes and take a full amt of four pair of shoes he is saying that your three parcels are come on prepaid and i didn't get the parcel and i contact flipkart for return they are not returning the parcel and they are blocked my id and the one parcels come their was someone another person bill inside it and someone returns the parcel they send to me and tag my bill on it my order id is od[protected] my contact number is [protected]