Flipkart Complaints & Reviews

I ordered three things
2 gowns and one pair of slipper
order id of gowns are :OD[protected]
OD[protected]
order id of slipper :OD[protected]
this all orders are cancelled by the courier service
and their service is third class and i hope that flipkart will take action on them
and how can i get my product back

Order: nov 14th
Delivery: nov 15th
Asked for replacement as they sent wrong cheaper model: nov 15th
Replacement rejected: nov 18th - without contacting us, and completely illegally. They sent wrong product. They should replace

Order no: od[protected]
Rejected replacement - replacement id:
[protected]

Bought a xiaomi 6gb model phone for 17, 000 inr

Seller truecommerce via flipkart

They sent 4gb phone instead of 6 gb phone

Asked for replacement

1) didn't contact us
2) took 72 hours instead of responding quickly/updating quickly
3) instead of calling us they just rejected replacement

If you have sent a 4 gb ram phone instead of 6 gb ram phone and we've done replacement request same day as delivery, then on what grounds is the replacement being rejected

I am a blogger with 1.15 million daily active readers. I'll make sure each one of them knows you sent the wrong phone and are rejecting replacement offer

I placed an order of hp desk jet 3835 printer with flipkart on 05.11.2018. I paid the entire amount via digital payment hence it was a prepaid order. It was told that the product would be delivered on 12.11.2018. On 12.11.2018, i got a message stating that my order is delayed and now it would be delivered on 17.11.2018. The courier was delhivery. On 17th morning i got an sms that my order no. Awb[protected] will be delivered today i. E.17th november, in that message, there was no mention of any contact no. Of any delivery executive. I kept waiting for the whole day and no delivery was made. I also called delhivery customer care and they told me the order would be deluvered by 8 pm. After 8 pm i received another sms that my order could not be delivered as the delivery executive could not reach me. This time a contact no. Of a delivery executive was mentioned[protected]. I called him and he told me in very rude manner that the order could not be delivered as his vehicle is out of order. He assured me that it would be delivered by sunday 2pm. Its 2 pm on sunday and no signs of any delivery. Kindly get my product delivered today itself. I. E. 18.11.2018. I shall be highly thankful to you.

I had ordered lg g7 thinq 64 gb in diwali sale on my office colleague's address, he has been a flipkart user since so many years. When he opened the brown delivery cardbox box, he saw that there is no lg g7 thinq box but a micromax canvas bleu box and inside it there is as old iphone 6s with local charger.

My order number and incident number is od[protected] [incident: in[protected]]. I sent atleast 10 email to them but they are no resolving the issue. The seller omitechretail has sold this product, and i see a lot of complaints against this seller in social media.

I would like flipkart to return my money or quickly replace the product, as they are not replying to emails at all.

I have sent all pictures and email correspondences to their escalation team, support team, grievance team, but again no one is helping.
I assume the order id and incident id is enough for them here to track the issue.

I purchased a mobile phone honor 9n of order no
Od[protected] on flipkart which was faulty, came to know that after two days.
The same i initiated return of the product, one technician visited and reset the phone without assessing the exact problem and told me that he has installed some app so that i can know the problem and inform them, thetth same problem repeated, i complained for the replacement of the product which was rejected and told me that ur time period has expired.
They are not listening at all, because o[censored]r customer bad service i am suffering a lot and my wasted, u company cheated me of giving faulty item and just passing the return period.

I had ordered a flying machine leather jacket which was delivered to me on 12 november but as the jacket was not same as show on website so i had raised an return request.. But the wishmaster denied for the pick up saying the same reason that i had mentioned in the return request.. So i had raised an compaint for my refund for which i was provided the deadline of 15 november.. Later on the date changed to 17 november and than change to 18 november even now also my pick up has not been done... I want my refund

I have recently bought a set of earphones on flipkart, a set of soundmagic es18s wired headset with mic (Red & black, in the ear) for rs.1164. It had good reviews, so i bought them through the phonepe payments app. According to its description, i was supposed to get a set of earphones and some extra buds along with a nifty case for storing them. When received, the case was missing. Afterward, i got to know through friends that their actual price is rs.625 only. I went back on flipkart to check the price again to make sure, and sure enough, it was 625 and out of stock. I immediately applied for cancellation and became happy that i wasn't scammed. But a day later, a flipkart delivery boy came by and delivered the product. Since it was prepaid, he said he couldn't take back the product and left it in my hands. I applied for a return with a refund on flipkart and it was rejected even though i applied within hours of its arrival. I am absolutely disappointed with the lack of customer service, dishonesty and no-care attitude of flipkart.

I ordered one lenovo phap2 plus mobile to flipkart vide order no. Od[protected].

Flipkart delivered the mobile on[protected] thru invoice no. Fabw[protected]. The date of manufacturing is april 2017 as printed on the mobile and battery is not working properly. I already file complaint to flipkart customer care regarding delivery of defective mobile battery vide id[protected].

There is no proper final response from their side as i reminding them time and again regarding replacement of this mobile. I again request you to take the matter with higher authorities and resolve the issue.

Thanks.

Sushil chopra
13, fd, slice 3,
Scheme 78,
Indore-452010

Mobie no..[protected]

I unable login flipkart past 20 days. I complient to customer care but they are not help they say after 48hrs your problem will be solved. When i received mail they say purchase the product to resell not for personal use this is wrong. I purchase product to be used by my relative. So, please consider my request and unlock my account.
Still i'm waiting for your positive answer.

I ordered 2 sunglasses of fastrack worth rs. 600 each i got a package and above it was written that the quantity was two... Bt in the package only one product was there... And i paid the cash for two also... And the quality of the one glass also poor... I got the refund for the one product which i got... Bt i didn't get any response for the other missing product...

I had made a payment of 3, 818 on october 9th 2018 but the payment didn't go through. The amount was deducted from my account but was not refunded for 5 days.

I have been in touch with flipkart and they informed that the payment didn't reach them. I contacted my bank and they requested for a email from the merchant that the amount was not credited to them.

Its been months. Flipkart could say that amount didn't reach them in 2 mins but sending an email is not happening so that i can get my amount from the bank. Being a customer i'm treated like # in customer care. This is a good bye to flipkart service. I need my money back. Please help

Team,

I logged a complaint on 11th nov 2018 for my faulty san disk 64 gb memory card replacement and i received mail from customer support my call logged with case id: in[protected] as it will resolve by 15th nov but no action and again escalate than received customer support i t will be resolved by 16th nov but today is 17th nov and no resolution yet pathetic service from flipkart.

Vijay carvalo

Hi sir, am shivarjkumar i ordered one power bank in your site. I paid online payment, and i got a message product will delivery on 09/11/2018.
On that day i didn't get any call or message. After my delivery date i again call to customer care, he told you should wait for 17/11/2018, but now yesterday i called to customer care but he is telling your product is delivered on 9th of november.

Dear team, i ordered sony bluetooth speaker from flipkart but at place of this i got 3 wrist watch set of company rich club, i complained so many time but after taking my complained your team arranged return but for almost 4 times your ekart team refused they are saying we don't have any mail from flipkart regarding the wrist watch set pick up, plz tell me if i will receive wrist watch then how i will return sony speaker, i m so frustrated with the service of flipkart, my no is [protected], order id-od[protected], you are not even refunding my money, plz look into this matter or i have to raise this issue in consumer court. I am very disappointed with the service of flipkart. Bharat chhakkar

Flipkartonline. Pvt ltd a/c [protected] (Sbi bank) ifsc code (Sbin0008201) ptmy for neftfor rtgs and tollfree[protected] registration charge deposit rs (2500), is this flipkart's official account?
Abhishek pandey-[protected],
[protected] what's app number,
According to this guy i m a winner of a car or rs. 540000. He has every info o[censored]r customer.

I am vishwanath prasad. I had bought lenovo laptop in exchange offer, but exchange is cancelled. Flipkart said they refunded me 26 august 2018 but my account is credited rs.17090 for laptop price. Flipkart then said contact to your bank with given refund reference number, i contacted to bank by an application, bank replied me after some days that there is money refunded from flipkart to your account. Again contacted to flipkart, all time they said flipkart refunded on 26 august. But i have not received any refund from flipkart to my account. Flipkart said fill chargeback form to bank, i contacted to bank, but bank said you have to fill chargeback in your flipkart account not in bank. Flipkart cheated me. Please help i need urgently these money.
Order id - od[protected]
Refund reference number - nur[protected]

I ordered a laptop for 35000 when it came it had a user name already assigned in the system. I have used new laptop and there is never a user name set up when it is delivered. They told me they will replace it with a new one. Bit how do i know that what i get is going to be new... Flipkart has to rename their company to second sales market and stop advertising as new products.. If you cannot validate and ensure your sellers are authetic then shut shop

I have complaint for unauthorised deduction of amount from my account.

The following amount were debited from my account in HDFC BANK for which i have never done transaction from my account.

Rs.11999/- on 14/11/2018 14:48:48
Rs. 3250/- on 14/11/2018 14:57:03

Debit Card NO: [protected]

Name : NILESH LAXMAN MASMAR
[protected]

I had booked multiple things during the diwali sale. One of the order was a total of 4700 rs that included bedsheets, pillow covers & a mixer.

I booked on 6th, order got cancelled on its own. When i wrote a mail, i ws asked to call cust care. There i ws told that since one seller of the multiple sellers (As i had booked multiple things) had cancelled due to some issue at his end, my entire order got cancelled. I ws told to place a new order at the new rates.

They had no empathy for the total embarassment & mental harassment that i had to go through as these were gifts i had ordered for people close to me. Nor did they provide any escalation matrix or system. The cust exec shubhada disconnected, then when i called again, another cust exec transferred to abhishek from the escalation team who refused to be of any help... All the while i was kept on long holds

Abhishek said that he is the last point for escalation, when asked for his boss.. He refused to give any info, not even a mail id of that person to contact inspite of me telling that i do not want the product but it is a matter of principle... Why should a customer suffer for all the orders placed just because one seller has backed out? What is the logic of cancelling the whole order if one seller backs out?

I santokh raj bear credit card no [protected] of sbi bank three transection made by uknown members that is 3 lacks was trasferd on 20 sep 2018 to flipkart agency for favrable action please disclosed the person with his adress who has orderd bearig this amaount oline purchase from your site the money was transaction with three time on 20, 21, 23 sept 2018 i never used this credit card befor this transaction my permanent address is district gurdaspur 03518 po mushers mjja singh i shall be very thankful u for your act of kindnesss