Flipkart Complaints & Reviews

Purchased aTV frrom flipkart order Id OD[protected] jeevas consumer services private ltd is been authorised for insallation the same delivey was on 10 oct 2018 and till date 13 oct 2018 no one came for installation and demo . Mr Ajay Kushwaha was appointed for instllation but he is not picking my phone

My thomson led tv not working after a months of purchase. Showing white line in middle. Chasing service center from last two months but not resolved. Service center is not responding properly. From iast two months am not able to use. I am frustrated. It is in within warenty. Time. Order i'd od[protected]
Order date[protected]
Model no :thomson led smart tv b9
Series 80cm

Neither I initiated any cancellation nor any return.then why you cancelled my order without any prior information. Now when I called your customer care executive then he said that i have to place fresh order for the phone which 3500 costlier than what I paid at the time of order. Now either you deliver my order or give me 3500 credit voucher so that i can place a fresh order.
order no OD[protected]

I have got a delivery of royal oak metro engineered wood tv entertainment unit on november 8th, 2018.

After delivery they promised a 48hrs installation but it has been 5 days they are everyday sending messages of rescheduling of the installation but no one has arrived yet. Through phone they are telling they will send someone but no one is showing up.

Please take a action against it.

My order ticket id is 8k8-27013 flipcart-7697042

Respected india

My self rahul singh from jabalpur. I have ordered two nike shoes from flipkart in diwali offer order i'd od[protected].. Hear the problem starts flipkart delivery boy use to cal me but he don't deliver. I complain to e-com for 7tims but no response. Again i complain to flipkart. Agent cal me and told sorry and assure me delivery by 8pm.. This uneducated employees don't know that flipkart cancel my order before his cal as i spoke to e-com before his cal. These flights cart people tess me for 20 days to deliver a product i feel very bad to order on flipkart..
So guy's don't become fool from flipkart go for amazon i experienced better service..

Regards
Rahul singh
[protected]@yahoo.co.in

I placed order from flipkart and the product is damaged, so i placed return for refund request. But that request is delayed. I contacted support, they escalated case and promised gift card of 500 and 100 rupees. They only provided 100 rupees and telling sorry, we haven't promised 500. I even sent the call conversation to them. Still they're doing noting except sorry.

I have ordered 2 fashioncraft tempered glass gaurd for nokia 6.1 plus worth rs 99 each. So total rs.99×2=rs.198. Order number is od[protected]. It was delivered but in that box there was only 1 glass and in flipkart it shows as both are delivered. But we got only one glass. It was prepaid so money was already paid. Even the bill shows the bill of 2 products but inside the box there was only 1 glass.
I want one glass to be delivered or want my money back.

I have ordered furniture through flipkart on 16th of oct.
Order id: od[protected].
4 times they have changed the delivery date.
It was suppose to deliver with a week but it is almost a month still not delivered.
I contacted support team multiple times, each time they are giving different problems. They are not giving option to cancel product and they are not delivering product as well.

Hi my name is Kapil Yalawar

My email id : [protected]@gmail.com

And my problem is i am unable to update my password & login problem.

For last 6-9 months my account is not opening. I used my old username and password. But it was not opening.
Then i used forgot button and then received code.
Entered the code successfully.
After that it was asking please set a new password.
Then i entered new password. But it was showing "unable to update new password please retry". Or your account is blocked.
That is the problem i am facing so please solve my problem as soon as possible.

I had ordered a MI Note 5 Pro Phone on 5th Nov which was suppose to be delivered on the 11th.

Flipkart had accepted the request and kept sending notification that the item has been dispatched and stuff.
On 10th nob all of a sudden i reveive a sms that my order has been cancelled. WITHOUT IMFORMING ME ABOUT IT.
I received a sms that my order has been cancelled and they have not refunded my amount yet WITHOUT INFORMING ME ABOUT IT
After that i called customer care, what a stupid reason they have given me that all customer have to get change to buy a mobile and this is the first phone which i was purchase from flipkart, i told them, then they check my order and saying i am sorry but i can't do anything, this is not acceptable, i purchased this phn on big billion sale, now why i will pay extra money, sorry is not the solution, flipkart is cheating with customer.If flipkart any any doubt then they have to call me, i ordered my phone on big billion sale, who will bear the loss, this is not acceptable flipkart, i don't need phone i need my mobile.Is this the way to cheat with customer without any reason cancelled the mobile before one day of delivery.Flipkart is cheating with customer first they accept the order and before i day of delivery date then cancelled order with a stupid reason.

Respected sir/ma'am
I feel inconvenience to inform your service is very poor because your delivery boy not delivered my product he given me time 14:00 to 15:00 hrs, when i call him then he told me he will come later his name is vimal ([protected]) from agra please help me it will be your blessings to me. Please change your delivery partner
Thanking you
Abdul muttalib
[protected]

I have ordered Thomson UD9 108cm (43 inch) Ultra HD (4K) LED Smart TV
and one wall mount stand on 22th OCT 2018, another few days The TV Stand Delivered, but the still not deliver. IF i call or mail to customer card always
told with in 48 hrs your problem solved .
They also not to take return TV Stand which already delivery,
Very Very worst service .

Order id :OD[protected]

Hi Sir,
I bought a TV recently on exchange offer. non working TV is also eligible for exchange if there are no scratches and physical damage (it's mentioned in exchange terms and conditions. I have details about it).

but during delivery time, they refused to take my old televison saying it's not working. there is no physical damage and scratches on my old TV. it's completely eligible for exchange as per the trms and conditions they mentioned.

I raised a complaint on this with Flipkart on 8th November () they said it will be resolved by 11th November. I called them many times they are giving the same response saying it will be resoled soon.

but finally they said as per the policy it cannot be done. I have the recordings and other proofs with me.

Please help.

3 days back i got delivery of Asus zenfone Asus Zenfone Max Pro M1 (Grey, 64 GB) Color: Grey Seller:Vision Star
on second of day delivery i have notified issues with phone to the customer care team and asked for refund. but team has denied and asking me to brand or service center or use as it as. this is very bad service. This guys are not listening to customer. Every time just repeat "sorry" word and reading policy documents again. i told them its issue with particular phone its manufacturing defect and i cant use like this i have paid my hard earned money but this team not listening to customer. They are just in favour of seller and want to grab my money.
i really dont want to escalate to many places. but i am struggling for my money. i want help from someone who will provide me refund.

there is no action from flipkart and i am not getting money.
Flipkart is giving phone calls many times and asking same questions, repeating policy documents and telling about seller.

it seems that they are just caring seller.

I purchased samsung galaxy s8 in flipkart and charging is draining fast and also mobile is heating. Within 10 days i asked for refund and contacted flipkart. They said refund is not possible. Then i asked for replacement of mobile but still flipkart people are not doing it. 2 technical visit is done. Still issue not resolved.

Order id: od[protected]

I gajanan devidas gawai i purchased mobile phone realme 2 pro on dt 05.11.2018 from flipkart online sites with prepaid mode order id od[protected] and after approving my order by flipkart expected delivery date was 12.11.2018 but on this i did not received my order hence i had check delivery status on dt 13.11.2018 the flipkart status shows order return because shipment canclled. Whether order is approved by flipkart then how flipkart rejected my order? In this way i think flipkart use my money which i had paid for my order. So you are requested to do needfull in this regard to hand over my order to me or if flipkart refunded my money with 24 % interest on my order value.

I ordered one queen size mattress on 27oct which is supposed to deliver on 5 nov but it is not arrived.
So i called flipkart and check the delivery status then it showing 5 dec i requested to them to cancel my order but they told me it will get deliver 10 nov so plz be rest assured i'm agreed to that but on 10 nov it was not arrived.
So i call customer care on 12 nov they said we have registered your complaint with supplier please check order status 13 nov. So tried to call customer care but they blocked my register number.
Today 13 nov i check same product now it is showing that it will get deliver by 3 dec. And when i ordered it 27 oct it is going to deliver on 5 dec

Hi

This is to inform that i placed an order with flipkart for samsung galaxy a7 on 04/11/18 noon. I received my order on tuesday morning, and the phone stopped working as the phone never charged up.. It is an defective item, its been good one week that i am following up with technician so that can fix appointment. I called the technician 7 times yesterday evening and i called him today morning as he was supposed to visit at10 am. As per him and the message i received from flipkart the appointment was cancelled as they were unable to reach me. I can probably show the call log i havnt received a single call from so called [censored] technician. I really dont have any clue what flipkart is up to.. I spend good 27 k and my running behind the technician like an # coz i put my money in such a unfaithful and unethical online shopping website known as flipkart. I want my phone to be replaced within 24 hours otherwise be ready to face the consequences. I am highly disappointed with what flipkart customer care services are upto. Its already more than a week still m not sure technician will visit at my home or not. They just do what they wish to, this is probably my last order with flipkart

I had ordered redmi note 5 pro from flipkart and then due to some issue i cancelled the order. Flipkart accepted the request and i was told that my refund will be completed by 30 oct'18.

But till now refund has not been processed into my account. I contacted them time and again but there response was the same as usual that they have refunded the amount and it is pending from bank side. When contacted bank with the arn number provided by them, the bank said there is no such transaction.

Kindly help.

I ordered asus zenfone max pro m1
Vision star cancel my order without my confirmation instead of long delivery. They took order from us is if they can't delivery it to me then don't show stock or we can't delivery. But they took order from us and cancelled which is very disappointing. Stop taking orders if can't do that 😡😡😡😡 hope customers will not buy product from you...