Flipkart Complaints & Reviews

I ordered 2 sunglasses of fastrack worth rs. 600 each i got a package and above it was written that the quantity was two... Bt in the package only one product was there... And i paid the cash for two also... And the quality of the one glass also poor... I got the refund for the one product which i got... Bt i didn't get any response for the other missing product...

I had made a payment of 3, 818 on october 9th 2018 but the payment didn't go through. The amount was deducted from my account but was not refunded for 5 days.

I have been in touch with flipkart and they informed that the payment didn't reach them. I contacted my bank and they requested for a email from the merchant that the amount was not credited to them.

Its been months. Flipkart could say that amount didn't reach them in 2 mins but sending an email is not happening so that i can get my amount from the bank. Being a customer i'm treated like # in customer care. This is a good bye to flipkart service. I need my money back. Please help

Team,

I logged a complaint on 11th nov 2018 for my faulty san disk 64 gb memory card replacement and i received mail from customer support my call logged with case id: in[protected] as it will resolve by 15th nov but no action and again escalate than received customer support i t will be resolved by 16th nov but today is 17th nov and no resolution yet pathetic service from flipkart.

Vijay carvalo

Hi sir, am shivarjkumar i ordered one power bank in your site. I paid online payment, and i got a message product will delivery on 09/11/2018.
On that day i didn't get any call or message. After my delivery date i again call to customer care, he told you should wait for 17/11/2018, but now yesterday i called to customer care but he is telling your product is delivered on 9th of november.

Dear team, i ordered sony bluetooth speaker from flipkart but at place of this i got 3 wrist watch set of company rich club, i complained so many time but after taking my complained your team arranged return but for almost 4 times your ekart team refused they are saying we don't have any mail from flipkart regarding the wrist watch set pick up, plz tell me if i will receive wrist watch then how i will return sony speaker, i m so frustrated with the service of flipkart, my no is [protected], order id-od[protected], you are not even refunding my money, plz look into this matter or i have to raise this issue in consumer court. I am very disappointed with the service of flipkart. Bharat chhakkar

Flipkartonline. Pvt ltd a/c [protected] (Sbi bank) ifsc code (Sbin0008201) ptmy for neftfor rtgs and tollfree[protected] registration charge deposit rs (2500), is this flipkart's official account?
Abhishek pandey-[protected],
[protected] what's app number,
According to this guy i m a winner of a car or rs. 540000. He has every info o[censored]r customer.

I am vishwanath prasad. I had bought lenovo laptop in exchange offer, but exchange is cancelled. Flipkart said they refunded me 26 august 2018 but my account is credited rs.17090 for laptop price. Flipkart then said contact to your bank with given refund reference number, i contacted to bank by an application, bank replied me after some days that there is money refunded from flipkart to your account. Again contacted to flipkart, all time they said flipkart refunded on 26 august. But i have not received any refund from flipkart to my account. Flipkart said fill chargeback form to bank, i contacted to bank, but bank said you have to fill chargeback in your flipkart account not in bank. Flipkart cheated me. Please help i need urgently these money.
Order id - od[protected]
Refund reference number - nur[protected]

I ordered a laptop for 35000 when it came it had a user name already assigned in the system. I have used new laptop and there is never a user name set up when it is delivered. They told me they will replace it with a new one. Bit how do i know that what i get is going to be new... Flipkart has to rename their company to second sales market and stop advertising as new products.. If you cannot validate and ensure your sellers are authetic then shut shop

I have complaint for unauthorised deduction of amount from my account.

The following amount were debited from my account in HDFC BANK for which i have never done transaction from my account.

Rs.11999/- on 14/11/2018 14:48:48
Rs. 3250/- on 14/11/2018 14:57:03

Debit Card NO: [protected]

Name : NILESH LAXMAN MASMAR
[protected]

I had booked multiple things during the diwali sale. One of the order was a total of 4700 rs that included bedsheets, pillow covers & a mixer.

I booked on 6th, order got cancelled on its own. When i wrote a mail, i ws asked to call cust care. There i ws told that since one seller of the multiple sellers (As i had booked multiple things) had cancelled due to some issue at his end, my entire order got cancelled. I ws told to place a new order at the new rates.

They had no empathy for the total embarassment & mental harassment that i had to go through as these were gifts i had ordered for people close to me. Nor did they provide any escalation matrix or system. The cust exec shubhada disconnected, then when i called again, another cust exec transferred to abhishek from the escalation team who refused to be of any help... All the while i was kept on long holds

Abhishek said that he is the last point for escalation, when asked for his boss.. He refused to give any info, not even a mail id of that person to contact inspite of me telling that i do not want the product but it is a matter of principle... Why should a customer suffer for all the orders placed just because one seller has backed out? What is the logic of cancelling the whole order if one seller backs out?

I santokh raj bear credit card no [protected] of sbi bank three transection made by uknown members that is 3 lacks was trasferd on 20 sep 2018 to flipkart agency for favrable action please disclosed the person with his adress who has orderd bearig this amaount oline purchase from your site the money was transaction with three time on 20, 21, 23 sept 2018 i never used this credit card befor this transaction my permanent address is district gurdaspur 03518 po mushers mjja singh i shall be very thankful u for your act of kindnesss

Hi my email id is [protected]@gmail.com, i unable to login to from 15 days flipkart i call customer care they said thai you will get email about that and you need to reply that email, i get email from flipkart that you reselling item, but its totally i not resell single item i was bought for my relatives who don't have knowledge about ecommerse thats why i bought for them. I reply same day to flipkart but till about 15 days to go but no answer from flipkart.

On 9th october i booked a refrigerator for 14490 rupees at 6months no cost emi and one prestige cooking set for 1349 (On 1 october). It was big billion day sale from 10th october till 14th october 2018.

After that i tried to book a mobile cover for redmi 4a on those sale days because it was available at 49 rupees which is cheaper than expectation. I tried to order it but it was getting cancelled again and again without any reason. It got cancelled 4 times. Moreover i tried to book that on two addressed coz the cover was for my friend. One on my address and his address. But same cancellation issue persisted on either address.

And suddenly i am unable to login to my account since 21st october. Now even though i want to payoff my emi's i am unable to pay it which is rediculous.

I complained the matter to flipkart customer care, the executive said i can't help you as you account is blacklisted. On a reply i asked for a solution because i want to pay my emi's but if i can't login i can't pay it off. So i requested to give me some alternative way to pay off my dues on time.

On which he said raised a complaint and the answer i got in 24 hours is that my account has been blacklisted for unusual number of cancelled products and i will not be able to login to my flipkart account ever now. But no resolution received for the payment.

Since then i called on flipkart customer care 8 times, and each time they raise a complaint and request me to wait for 24 hours and no resolution of my issue comes.

Even though i asked that i don't want my account but atleast provide me some alternative link to pay my dues on time because i had no idea that why the product is getting cancelled and i had no idea that it may lead to my account getting blacklisted.

Now i am getting calls, messages and mail reminder to pay my dues but i am unable to do anything.

I have ordered nokia 6.1 plus (Black 64 gb) on sunday 14th october 2018 and i got confirmation of delivery by 20th october 2018.
On that day product not deliverd then i call customer care no. And they replied that order will be delivered soon. After that i check my order status on flipkart then it shows that order will be delivered by 30th oct 2018.
But on 30th oct my order was not delivered then i call costumer care next day then they replied that order has to be shipped from bengaluru and there is some logistic problem and not assured me order delivering time. I further check my order status then it show that order will be delivered by 3rd november.
On 3rd november i again check status yhen it shows order will be deliverd by 8th nov.
Again on 8th nov it shows order will be delivered by 12th nov.
Again on 12th nov it shows that order will be delivered by 16 nov.
Now on 16th nov it is showing that order will be deliverd by 20th nov.
My order id : od[protected].
Such a worst experience with flipkart and they have no control over their logistics.

Dear sir

We have ordered redimi note 5 pro - 6 gb and by mistake first time delivered as 4 gb ram. Od[protected]

We return it back and you promise to replace it with 6 gb phone

Again the same mistake done at your end and they delivered 4 gb phone on 16/11/18.

We want 6 gb phone as we ordered and some customer care representative ask for money back but we do not want our money back and we want our 6 gb phone as we requested

I request you to kindly expedite it as soon as possible bec now almost 3 weeks over since i order the phone and i have not expected it from flipkart

Waiting for favorable reply

Hasmukh shah
[protected]

[protected]@yahoo.co.in

Our order no.0d1136128b[protected]
For two beans chair cover. And we pay from our credit card. Now we received only one bean chair cover.

Order & payment date:-11th october-2018.
Total amt is 6959=00 out of that beans price is 668.50 per beans.
Our order no.0d1136128b[protected]

Either you send bean cover
Or
Return our money.

Atul parakh
[protected].

I am complaint about... That i did not get the bajaj finserv emi option for buy a mobile. In previous month i have that option but in some days there is no option for bajaj finserv.
These previous days i did not get the option. In my flipkart account, i did not buy a mobile by using the bajaj emi option. So please include the bajaj finserv emi option in my account..
Kindly devika

Have been in indian army since last 10 years as a commissioned officer.
My address also keeps changing.
It is only at one place that the problem have persisted for two to three times and at all moments i have returned whatever item your seller have sent in lieu of my item.

This time i purchased many items and only one item is missing. I booked nikon camera and seller has cancelled the item stating wrong address and non availability of item but if you go to the history you will find the item was shipped and was sent back from my nearest hub. If seller did not had item, what did he shipped that day.

Again next day i had to order vide a different order id. Again same seller sent the item and only bag was delivered to me and not the camera.
How come seller has shipped the item without him having the item. It means seller is lying.
Till date no body has interacted with me for the clarification of the issue. This is just a one sided view that you all have seen.

Plz see that either i get my camera or money back. As this seller has fraudulently sent item, which was not as described. Why this happens prominently during sales period.

Without getting any clarification from my side you have closed my access to login into flipkart account. This has hampered in writing all details about my order. This has also caused harrassment to a indian army officer as i am also not able to view the status of my current item. Or able to refund/ return my item which i bought recently.

Please see that either my item nikon camera is delivered to me or money is refunded to me.

Thanking you.

I did make a purchase of honor 9n from flipkart on 11th october for 11999/- the promised delivery date was 22nd october. The product had no tracking id. By 22nd october when i contacted flipkart they informed that there is some technical issue the product will be delivered by 26th october. By 26th morning i received a text stating the product is delivered. Neither flipkart nor the courier service dtdc could track the product till date. By 4th of november i requested for a refund. Today is almost 17th i haven't received the product nor the refund. Help me through the process.

Hi flipkart team,

I have order for mi tv last month by paying online transaction but after you guys confirmed. Reference order number od[protected] but response from your logistic end is very pathetic they are not ready deliver the product to my place saying that they are providing service. My question is that if you dont deliver why have accepted the order. I dont stay somewhere in island ur deliver executive says we dont deliver cancel the programme. How irresponsible your team if this is issue is not resolve from your end i wish next step to reach consumer form. Kindly replace my order to delivery.