Flipkart Complaints & Reviews

I bought a motorola one power and received nov 9th 2018, then i checked
It, i found may problems in the phone, cast screen not working, mkv files not supported, many camera option not available compare to previous
Moto g phone ex: slow motion recording. I am very disappointed because it cost 16k but features not available even10k worktable phone.
Then i raise return request, the flipkart accepected and make a tech visit to solve this problem, but that day evening cancel that return request.
I need my money or please solve this problem.
Why they have cancel the return request without intimation.
I raise 3 time, but all time flipkart cancel the return request.
My contact no [protected]

Sir i bought a asus zenfone mac pro m1 on 1nove 2018. Present time i was facing the problem of charging. My phone is not charging. Another problem is finger print sensor not working with pattern. Mike and speaker voice not clear hearing by other person. Another problem facing about reverse charging problem. Pop up shown on screen every second on screen. Please my problem as soon as possible.

I bought a sweatshirt. But i had some issue with the size. So i made a refund request.
Order was picked up on 30 oct but still the amount to be refunded is pending.
Your representative are not cooperating in the way they supposed to be.
They said that the updated email. Id and mob no is different and raising more problem rather than giving me a solution

I have booked xiami tv on 04/11/2018 on sale period order id:od[protected] and till date the shipment didnot reach.in contrast flipkart personnel are calling and asking to cancel the order as they will not delivery the item and unable to quote the issue. This is very pathetic condition of one of the leading e-commerce provider, please look into and make that my shipment reaches me asap and if necessary i will forward the compliant to consumers cell with all nesessary mails related to the compliant

Flipkart suddenly says that i am reselling products and not using it for personal use. How lame is that. I am a college student and i really no need to do all these sorts of things.
They say that they cannot help in this case. And it is automatically done by their system.
I have repeatedly talked to them, and said that this might be a system fault. Please help me out. Account is registered with primary mail id and phone number. And they even deny to erase the history of the account and return back when i suggested them.

Order id-od[protected]
Product-jbl bluetooth speaker.
Sub - missing product.

Respect sir,

Missing product. Packet k ander product nahi mila. 22 days over ho gaye but koi refund or replacement nahi mila.

Many time fake promise kiya but issue resolve nahi hua hai.

Harrasement kor raha hai n bekuf banate hai.

Refund or replacement immediately.

Stop harrasement.

I brought Kenneth Cole First Site shoe from flipkart OD[protected]. The description of the shoe mentions it to be genuine leather. It was supposed to be a gift. After I started using the product, exactly on the day of return policy expiry, I noticed upper material of the shoe getting peeled off on the first day. I tried to express my greveience to customer care, they were of no help. Its bad that flipkart sells fake products and gets away clean. Action should be taken on flipkart for fooling people. The product is still listed on thier website. I see a simlar review has been provided for the product on their website, but no action has been taken.

Hi team

I been following up with ur team on
My pending order and i feel so much fraustated as i am not able to get the clear picture as in when will my product will get delivered to the address i have mentioned. Every time when i call i get the time frame of 3 days with no update from your team on the product, product was to be delivered on 24 th oct and today being 20th nov, still no one from your team has clear picture as in where is my product and why it has been delayed, every time when i call i been given a time frame of 3 days and this is now fraustating me big time. I am giving u guys 3 days times to deal with this other wise i will involve my legal team to deal with u guys. U can call me on my alternative number [protected]

I won’t care even if i spend any amount of money to make sure u guys know when you try to steal someone’s money, and i am not goin to allow this stupidity from you or any of your staff members

Ps product number i am following up is as below[protected] spike hercules bicycle

Flipkart id - [protected]@yahoo.co.in

Sent from my iphone

I purchased hairful hair supplement before a month I had fully satisfied with that but recently I brought it again but I have received same product with cheap and diffrent packaging, labeling hole marking and even manufacturing address it is looking duplicate please kind attention on it and take necessary step as soon as possible. My order no. OD[protected]

Sir,

I have purchased sofa from flipcart on 10th Oct and I have received this product on 4th Nov. But received product is different with which I have ordered in colour mismatch.

On 8th Nov I have come to know this and same-day and same time I booked replacement request on my app.

I have called to customer care number so many times but I have not received any solution till today.

I would request you please take my issue on priority and resolve as soon as possible.

Thanks
Suraj Awate
[protected]
Sir please help me to came out of this.
Show quoted text
Hi Team,

Still waiting for response.

[protected] Forwarded message[protected]
From: suraj awate

I had placed my order of a shoe pair on 10th nov 2018. I have been told that the order will be delivered on 17th. I did not get any deliver nor even any message informing the status. Then Flipkart gave 20th as the delivery date. I met the same fate again. Then i called up customer care and they assured me delivery on 23rd. And finally they cancelled the delivery. Who is responsible for all this nonsense? Is their no responsibility of the flipkart in such a laggard business

I had placed an order on flipkart with order id od[protected] for a juicer which was defective and return request was raised within the 10 days replacement period and the request was accepted as well but was later cancelled many times finally after following up for a month a replacement juicer was delivered which was received broken and from then i am again held up this shoddy behaviour of flipkart and its seller (Omni tech retail). Very notorious in supplying faulty products and denying refund (I came to know this very late). Again the same drama of denying my refund request. Such online shopping sites are taking customers for granted due to the weak and lack of proper framework of the judiciary.

Let me tell you something about the item. I was out of the city kolkata n my brother in law received the item gopro hero on 22.10.2018. I reached on 24.10.18 after that my daughter of 4yrs old suffering for illness with high fever n infection. I have to admit her to the hospital medica superspeciality on 29.10.18 n she get discharged on 2.11.18. after that my wife also get ill I admit her too to medica superspeciality on 3.11.18 doctor Confirm she have a major chest infection n also found stone in her gallbladder. In the meantime I start suffering for retinal detachment on my right eye n can't able to see anything from my right eye. Both my daughter n wife come back home n I will go for the operation on 24.11.18 to disha barackpore, West Bengal (Dr. Arnab das). Now 2 days back I open the item n found its not working bcoz when ever I try to charge it the light blink n off. I tried it with my mobile adapter, power bank n laptop but same issue. I contact flipkart customer care n they teach very well about the policy which I am already aware about(return by 1.11.2018).

But my concern is as a human being if family members my daughter, wife n even me is suffering for an serious issue then which would be my first preference, should I have to open the item or should I have to take them to the hospital?

They also ask me to visit service centre bcoz policy is over. Now let me tell you no service centre is available in West Bengal for GoPro, only one dealer in Kolkata which in chittaranjan Avenue. Photosystems India Pvt LtdGopro Camera Dealers in Kolkata, West BengalAddress: Shop No-320, 3Rd Floor, E-Mall (Magnet House), 6, Chittaranjan Avenue, Kolkata - 700072Contact Person: Nemai SahaContact Number: [protected]

Read more at: https://www.dealerservicecenter.in/list/camera/gopro/west-bengal/kolkata.

I asked them that I don't have a vision on my right side so if I go n met with an accident who will take the responsibility n they said sir we can't do anything.. that's amazing.

Now another part I went to the shop today with no vision on my right eye n found no such shop.. it is a wrong information. No service centre n no dealer in West Bengal then how they are selling the item?

Enough harrasment for me now you tell what should I do bcoz doctor asked me not to take any stress bcoz that will make my operation more critical. No one is responding to me n I have made the payment which is very bad service. Need your kind support. All documents attached.

Sir,

Iam a flipkart customer, not being issued the refund amount for a cancelled product even though i have been repeatedly requesting for same since 8th oct 2018.
The concerned order no. Is od[protected]Seiko analog wall clock refund amount is rs. 2400).
Flipkart is acting like cheaters.
I request you kindly do the needful for initiation of my refund.

Thanking you

I have used the flipkart online shopping for more than 2yrs in the past from[protected], there are many cheap and irrelevant orders they have sent instead of real products so i use to speak to the customer care, suddenly by the year of 2017 august, i'm unable to login with my account and if i selected forgot password also, it will be showing like unable to update, please retry, there is no reply from flipkart personnel, and i tried to create a new account on my email but my email was blocked for 1st account, please resolve this

I have ordered three tex n craft bathroom mats - two brown and one green. I have received only one brown and one green. One brown mat is missing. The status in flipkart shown as delivered. Tried for a replacement which is also rejected. Order id: od[protected] return id:[protected]. I would like to get the missing item as early as possible.

Amal p. Mohan
Attachments
10:46 am (3 hours ago)
To cs, vendor, business, egvmarketing, affiliate

I purchased lee cooper men’s shoes with order id od[protected] delivered on fri, oct 19th '18 through flipkart. I received a fake piece from the seller. I am working far from my hometown so i raised a replacement request after 2 weeks with replacement id:[protected], they agreed to pick up the item and wish to replace by thu, nov 15. They haven’t replaced my product yet. The customer executive said they are already delivered the product. After a long time talk, finally i convinced him that my product not to be replaced. I raised a complaint on 17th and 19th of november. But they didn’t take any step to resolve the issue. Last day they agreed for the refund but actually i want the replacement with the actual product. You can find that i am a regular customer of flipkart. So kindly resolve this issue and replace my product with original piece. I am attaching all the related documents with this mail.

I have received a different item from what i have ordered. So i raise return request. Pickup person came to my door step twice but refused to pick up the product. I called customer care and complained so they arranged th pick up again and it was also cancelled without any reason. Then i mailed flipkart they arranged the pick up for the 4th time and i was assured that the case is escalated and i will get the solution. But it was again cancelled. I called customer care again and they said that they are escalating the case again. But till now i am waiting for the pickup. From last 10days i am being harrassed by flipkart. I have to take leaves from my job just to return the item so that they don't have any excuses to cancel the pickup. But it seems like i am only wasting my time. No one is bothered to solve the issue

Hey dear sir my self surndra gondane i order a mobile redmi note 5 pro ₹14999 phone from onine shopping site flipkart i get dilvry of that box but when i opend it there is no mob phone on tha box..
I compaint there custmer care also they told me wait but sir now i hade a msg that seller is unble to full fill ur reqairmnt thats why they are not giving me mh money back do help hear sir plz..
I shared the pic order is bill box and allbthe details billow this compaint i hope u understood and do action agaist flipkart sir...

I had purchased a product from flipkart, the order id of which is od[protected]. I thereafter requested return for this product as there was size issue.
The company is not arranging pick up of the product. I had registered so many complaints to the customer care of the company.
Every time they give me a date for pick up but nobody comes. They are neither refunding my amount of rs. 936/-.
I have all the proof i. E. Recording of the customer care calls to produce if necessary. They once cancelled my refund with no reason.
I find extreme deficiency in services, professionalism along with mental torture by the company.
You are therefore requested to look into the matter and resolve it soon.