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Flipkart Complaints & Reviews

2.8
Updated: Dec 9, 2025
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Flipkart reviews & complaints page 1405

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A
AnanduChandran
from Punalur, Kerala
Oct 28, 2018
Resolved
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Resolved

Address: Kollam, Kerala

I have order a shoe, during big billion day and it was said to deliver on or before 24/10/18. But still now ne updates of shipment is send to me. When i called the customer care executive, he said to pay some compensation with delivery of item on 31/10. But when i ask him whether what will happen if item not delivered on 31st, he was not able answer and when i asked him to connect to higher official, he asked me to wait and disconnected the connection. The same repeated when i called to customer care again. Also once before the same kind issue happened and they cancelled my order without my knowledge and simply bluffed me and waisted my time and money
+1 photos
Dec 24, 2018
Complaint marked as Resolved 
They called me and assured gift cards which is equal to the loss occurred for me. But I the promise is still not done
Flipkart customer support has been notified about the posted complaint.
Oct 30, 2018
Updated by AnanduChandran
Now they have cancelled my order. If they are not able to deliver the item then why they accepted my order and wasted my time and money for 25 days

Verified Support
Nov 05, 2018
Flipkart Customer Care's response
We will revert on it.
Nov 20, 2018
Updated by AnanduChandran
The promises made by the customer executive who called me upon this issue is not yet done
Verified Support
Dec 26, 2018
Flipkart Customer Care's response
We will revert on it.
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    S
    satnam28063
    from Chandigarh, Chandigarh
    Oct 28, 2018
    Resolved
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    Resolved

    Address: Ludhiana, Punjab, 141013
    Website: flipkart.ccom

    Hello,
    I'm purchase 4 orders in this bbd. Due to these orders your cs team blocked my account. Actully these orders for my personal use not for resale. My orders these for my relatives and diffrent address and different names. But they can't understand my problem. I'm regular customer from 2014. Pls solve my issue so i'm continous my shopping.

    Thanks
    Satnam singh
    [protected]
    Dec 10, 2018
    Complaint marked as Resolved 
    Flipkart customer support has been notified about the posted complaint.
    Verified Support
    Nov 05, 2018
    Flipkart Customer Care's response
    We will revert on it.
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      N
      nikhil porwal111
      from Mahad, Maharashtra
      Oct 28, 2018
      Resolved
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      Resolved

      Address: Jalna, Maharashtra, 431203
      Website: Nikhil Shrikishan porwal

      I have ordered honor 106gb ram 128 gb honer mobile, received 6gb ram and138 gb rom mobile - seller (Indiflashmart) 3rd party vendor of flipkart refused to refund. Need you support in order to make this vendor take the materials back from my end. Seller refuses to pick the mobile from me. I have been told the same will be picked up at 10:30 am on 20.10.2018 whereas at 3:43pm on 20.102018 i have received a notification on my flipkart app stating that, you refund rejected, we have delivered your order, thanks for shopping with us. I have attached few images for your reference. Please do the needful.
      Dec 6, 2018
      Complaint marked as Resolved 
      Flipkart customer support has been notified about the posted complaint.
      Verified Support
      Nov 05, 2018
      Flipkart Customer Care's response
      Customer raised a complaint regarding the product being defective. We have interacted with the customer and informed that the service engineer has confirmed that the issue has been resolved in customer device. Hence, closing the complaint from our side.
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        N
        Nishtha1995
        from Lucknow, Uttar Pradesh
        Oct 28, 2018
        Resolved
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        Resolved

        Website: Www.flipkart.com

        I ordered a redmi note 5 pro blue 64gb on 14th october in big billion days and it's delivery date was 22nd october and till now i have not got my delivery and the product is showing only in one location since 19th october there is no update in tracking id.. This is really pathetic flipkart please look into the matter and make the delivery as soon as possible

        Below are my order details
        Order id - od[protected]
        Associated email id - [protected]@gmail.com
        Incident raised on 22nd october - update from flipkart customer service for [incident: in[protected]]
        Dec 10, 2018
        Complaint marked as Resolved 
        Flipkart customer support has been notified about the posted complaint.
        Oct 30, 2018
        Updated by Nishtha1995
        There is still no update by flipkart
        Nov 01, 2018
        Updated by Nishtha1995
        When will I be getting an update by flipkart still no delivery time has been given
        Nov 02, 2018
        Updated by Nishtha1995
        I got a call from flipkart team and they asked me to cancel my order as dey are not able to deliver it this is pathetic and I m not gonna cancel it I want my order I ordered it in big billion days with card discount... My order date was 14th October from 20 days they have just harassed me mentally and dis is not the way dat dey ask me to cancel.. Flipkart has to deliver my order I m not gonna cancel it
        Nov 02, 2018
        Updated by Nishtha1995
        Please ask flipkart to revert on it nd make the delivery as soon as possible
        Nov 03, 2018
        Updated by Nishtha1995
        Flipkart customer support kindly reply at least
        Verified Support
        Nov 05, 2018
        Flipkart Customer Care's response
        We will revert on it.
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          V
          Vydehie .
          from Kaikalur, Andhra Pradesh
          Oct 28, 2018
          Resolved
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          Resolved

          Address: Hyderabad, Telangana, 500089
          Website: Flipkart.com

          Flipkart mentally harrassing me by rejecting my request order, i kept replacement request 8th day of purchase, flipkart cancelled my request and not giving my replacement, technician noticed the defect n uninstalled tv and kept a side, now no one come up with solution, flipkart torturing me alot, changing resolution datesas per their covinience
          Flipkart order id od[protected]
          +3 photos
          Oct 28, 2018
          Complaint marked as Resolved 
          Not yet resolved my complaint
          Flipkart customer support has been notified about the posted complaint.
          Oct 28, 2018
          Updated by Vydehie .
          Not resolved but marked as resolved...
          Oct 28, 2018
          Updated by Vydehie .
          Order ID: OD[protected]

          Flipkart mentally harrassing me by rejecting my request order, I kept replacement request 8th day of purchase, flipkart cancelled my request and not giving my replacement, technician noticed the defect n uninstalled tv and kept a side, now no one come up with solution, flipkart torturing me alot, changing resolution datesas per their covinience
          Flipkart ORDER ID OD[protected]
          Verified Support
          Nov 05, 2018
          Flipkart Customer Care's response
          Customer raised a complaint stating that the product delivered is defective. We have interacted with the customer and raised a return request with the seller for the replacement of the product. The seller has confirmed that the product has been delivered on 03 November 2018. Hence, closing the complaint from our end.
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            R
            Rizibm123
            from Kottayam, Kerala
            Oct 28, 2018
            Resolved
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            Resolved

            Address: 560075
            Website: www.flipkart.com

            Order id - od[protected]
            My lenovo laptop i brought for an offer price. I had waited for the delivery date. Later they just postponed the date two time. Till the date they aren’t given me a word about the delay in delivery as specific as happened. They are actually cheating the customer by providing false offer prices and when we order they initially make as a delivery issue and later asks to cancel the product as if the mistake happened from my side. Now i cannot purchase in this offer price. This is exactly cheating. I need a solution asap or. Else i ll be forced to complain in court.
            Oct 30, 2018
            Complaint marked as Resolved 
            Th delivery is made
            Flipkart customer support has been notified about the posted complaint.
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              T
              teja1985
              from Hyderabad, Telangana
              Oct 28, 2018
              Resolved
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              Resolved

              Address: Hyderabad, Andhra Pradesh, 500019

              This is regarding vu 55 inch tv, where it got replaced and still the issue http://exist.So we request you to take action immediately. This is 5th time we are contacting you guys and still no responce.
              Complaint number from flipkart :
              8j[protected]flpkrt-7319632
              Complaint from flipakart:
              8j[protected]flpkrt-7352886
              Vu compalint id:
              Vu311219
              Kindly change the status of the request in flipkart and let us know the further action contact :[protected], teja. [protected]@gmail.com
              Dec 6, 2018
              Complaint marked as Resolved 
              Flipkart customer support has been notified about the posted complaint.
              Verified Support
              Nov 05, 2018
              Flipkart Customer Care's response
              We will revert on it.
              Verified Support
              Nov 05, 2018
              Flipkart Customer Care's response
              HAD CONVERSATION WITH CUSTOMER AND PRODUCT HAS BEEN RETURNED AND REFUND HAS BEEN INITIATED BY SELLER
              WE ARE CLOSING COMPLAIN
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                R
                rajshsahu0
                from Bhopal, Madhya Pradesh
                Oct 28, 2018
                Resolved
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                Resolved

                Address: Bhopal, Madhya Pradesh, 462030
                Website: Flipkart.com

                Hi team

                Name:- rajesh sahu
                Mob :- [protected]

                I ordered intex brand mobile battery but they delivered lava battery.
                After that i sent request for replacement to send correct product. Now again they sent me lava battery. Again wrong product.
                This time they sent defective product. And now they are no responding to replace and cancle product.
                They delivered 2 times but still i didnt got correct product

                Order number:-od[protected]
                28th-oct-2018
                +2 photos
                Dec 8, 2018
                Complaint marked as Resolved 
                Flipkart customer support has been notified about the posted complaint.
                Verified Support
                Nov 05, 2018
                Flipkart Customer Care's response
                Customer raised a complaint stating that the product delivered was different from what was ordered. We have interacted with the customer and raised a return request with the seller for the refund of the order. The seller has confirmed the refund has been completed on 29 Oct 18. Hence, closing the complaint form our end.
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                  R
                  roshan mhaske
                  from Sirur, Maharashtra
                  Oct 28, 2018
                  Resolved
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                  Resolved

                  Address: Thane, Maharashtra, 401209
                  Website: Flipkart

                  As per said on the call flipkart has still not returned my refund as they told me that they have the power to overwrite and refund the money to customer but still they say wait till the product reaches the seller as already 6 to 8 days have passed after cancellation but still flipkart ppl are giving new new reasons
                  Return order id[protected]
                  Order id od[protected]
                  As the product was order on 11th oct not delivered and very new new reasons where given still for refund aslo they are doing the same thing are you going to solve this or still takw 1 month
                  Dec 7, 2018
                  Complaint marked as Resolved 
                  Flipkart customer support has been notified about the posted complaint.
                  Verified Support
                  Nov 05, 2018
                  Flipkart Customer Care's response
                  We will revert on it.
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                    A
                    Asifuddin984
                    Oct 28, 2018
                    Resolved
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                    Resolved

                    Address: Karimnagar, Andhra Pradesh, 505327

                    Gladsoon-india-emoji-decorative-cushion-pack-4
                    Od no:od[protected]
                    Item i have order emoji of 4 pieces but i received only two pieces so i cancelled my order that flipcart send me amount refund no:[protected] but still not receiving money so please can give details when we can get our payment so please can give any status details.
                    +1 photos
                    Dec 14, 2018
                    Complaint marked as Resolved 
                    Flipkart customer support has been notified about the posted complaint.
                    Oct 28, 2018
                    Updated by Asifuddin984
                    Gladsoon-india-emoji-decorative-cushion-pack-4
                    Od No:OD[protected]
                    item I have order emoji of 4 pieces but i received only two pieces so i cancelled my order that flipcart send me amount Refund No:[protected] but still not receiving money so please can give details when we Can get our payment so please can give any status details.
                    Please can you semd my money as soon as possible
                    Oct 28, 2018
                    Updated by Asifuddin984
                    Refund Id No:[protected] so pls can send my money as soon as possible
                    Verified Support
                    Nov 05, 2018
                    Flipkart Customer Care's response
                    We will revert on it.
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                      L
                      Lokesh Boni
                      from Vijayawada, Andhra Pradesh
                      Oct 28, 2018
                      Resolved
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                      Resolved

                      Address: Visakhapatnam, Andhra Pradesh, 530048
                      Website: www.flipkart.com

                      I am unable to sign up in flipkart. Whenever i type password in set new password it says account already exists. But when i am trying to reset the password it says unable to process the request. Because of this issue i am unable to order in flipkart. Please resolve this issue as early as possible.
                      My phone number - [protected]
                      Mymail id - [protected]@gmail.com.
                      +2 photos
                      Dec 13, 2018
                      Complaint marked as Resolved 
                      Flipkart customer support has been notified about the posted complaint.
                      Verified Support
                      Nov 05, 2018
                      Flipkart Customer Care's response
                      We will revert on it.
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                        A
                        Amol90
                        from Mumbai, Maharashtra
                        Oct 28, 2018
                        Resolved
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                        Resolved

                        Address: Raigad, Maharashtra, 410218
                        Website: Flipkart

                        Dear sir,
                        I had ordered happy wall abstract paper on 14th oct (Order id-od[protected]. To my surprise the item which was delivered was totally different from what i ordered. It was some nursery theme wallpaper. I was very disappointed first because i wanted to surprise my wife with that after pasting it on wallpaper. Another surprise came when i found the product has no return policy. Is this a way to play with customer feeling???...
                        I want replacement as soon as possible.
                        Dec 3, 2018
                        Complaint marked as Resolved 
                        Flipkart customer support has been notified about the posted complaint.
                        Verified Support
                        Nov 02, 2018
                        Flipkart Customer Care's response
                        We will revert on it.
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                          A
                          Abdul Vasiq
                          Oct 28, 2018
                          Resolved
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                          Resolved

                          Address: Kozhikode, Kerala, 673027

                          I ordered one tempered glass for my j3 pro. But i got a tempered glass exactly not matching with j3. On the pack it is written tempered glass for j3 pro, please replace the product. Do not cheat your customers. When i check for replacement unfortunately return policy is not available for the product.

                          I got this screen guard on oct 27 and materials supplier is "easybizz2017". Please give me exact product by replacing the delivered item.

                          You can reach me on: [protected]
                          Dec 18, 2018
                          Complaint marked as Resolved 
                          Flipkart customer support has been notified about the posted complaint.
                          Verified Support
                          Nov 02, 2018
                          Flipkart Customer Care's response
                          We will revert on it.
                          Verified Support
                          Nov 03, 2018
                          Flipkart Customer Care's response
                          Customer raised a complaint stating that he had received a wrong product. We have interacted with the customer and raised a return request with the seller for the refund of the order. The seller has confirmed that the refund has been completed on November 3, 2018. Hence, closing the complaint from our end.
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                            7
                            7011174840
                            from Hyderabad, Telangana
                            Oct 28, 2018
                            Resolved
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                            Resolved

                            Address: Bulandshahr, Uttar Pradesh, 203001

                            Dear team,
                            I have of order idod[protected] samsung j4 plus on replacement basis, the pick boy seen my phone and pushing his figure nail on screen, while the pushing figure nail my phone screen broken after that he has left from there.
                            I need to replace my screen or other wise i will go to consumer court.

                            Thanks & regards,
                            Kuldeep sharma
                            Mob.[protected]/[protected]
                            +1 photos
                            Dec 6, 2018
                            Complaint marked as Resolved 
                            Flipkart customer support has been notified about the posted complaint.
                            Verified Support
                            Nov 05, 2018
                            Flipkart Customer Care's response
                            We will revert on it.
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                              V
                              Vijay Kumar Dekka
                              from Kaikalur, Andhra Pradesh
                              Oct 28, 2018
                              Resolved
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                              Resolved

                              Address: Visakhapatnam, Andhra Pradesh, 530007
                              Website: www.flipkart.com

                              I have ordered 2 quantity havells fan (Cod) on big billion day and recieved only one quantity that too a wrong product was delivered.
                              Payment for two fans was done at the time of product delivery (Unaware that package has only one quantity).
                              When a request for replacement was placed only one fan was delivered and other was pending. It has been 15 days and nothing has been resolved.
                              Dec 3, 2018
                              Complaint marked as Resolved 
                              Flipkart customer support has been notified about the posted complaint.
                              Verified Support
                              Nov 02, 2018
                              Flipkart Customer Care's response
                              We will revert on it.
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                                S
                                sathish palanivel
                                from Chennai, Tamil Nadu
                                Oct 28, 2018
                                Resolved
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                                Resolved

                                Address: 560034
                                Website: flipkart.com

                                We have ordered asus zenfone max pro m1from flipkart on 11th october 2018 and delivered on 12th october, 2018. After using 2nd day onwords phone not working well and many time going for hanging state and finger print also not working well once restarted then only we can able use it thats time also you will some issues like when we get call from some one it will going hang on stage. We reported this all issue to flipkart and asking for replacement. They told we will raise ticket for this issue and technical visit will happen after that replacement will happen like that they told. As of now we have raised 4 tickets for this issue till nothing is happened. Totally disappointed from flipkart even am a flipkart plus customer they are not treating like a begger for me. Ticket details given below,
                                Return id :[protected],[protected],[protected],[protected].
                                +3 photos
                                Dec 6, 2018
                                Complaint marked as Resolved 
                                Flipkart customer support has been notified about the posted complaint.
                                Oct 29, 2018
                                Updated by sathish palanivel
                                Today i get a call from flipkart or some other fraud companys i dont know because they are asking for my credit cart details so that we can refund the amount of that mobile like that they told.
                                As per policy we could not share our credit card confidentials information to anyone.
                                Again totally disappointed from flipkart.

                                Could you please help this issue anyone.
                                Nov 02, 2018
                                Updated by sathish palanivel
                                No action will be taken by flipkart. Kindly refund my amount.
                                Verified Support
                                Nov 05, 2018
                                Flipkart Customer Care's response
                                We will revert on it.
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                                  S
                                  S.Kr007
                                  from Dimapur, Assam
                                  Oct 28, 2018
                                  Resolved
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                                  Resolved

                                  Address: 91

                                  Hi sir,
                                  I ordered a titan watch for women on 6th october 2018 and made the payment of rs.4235/- through net banking after that i cancelled my order on 8th october 2018, as i want to order the same watch with other colour but till now i do not get my refund amount credited in my bank account. I contacted the customer care over phone and mailed them too, they told me that the money has been refunded and sent me a mail with following details :-
                                  Refund date and time:08 oct 18, 08:43 pm
                                  Bank transaction id:igaemvyhu1
                                  Payment mode:net banking
                                  On 27th oct 2018 and told me to contact with bank customer care service if amount not credited. I contacted the sbi customer care, they told me that you have to contact with flipkart because unless the amount is credited in my account they can not tell me anything with their provided transaction id and there is no use of any reference no..
                                  Every time when i call them or mail to flipkart, they are replying the same again and again. Bank customer care told me to tell flipkart persons to enquire as the refund is processed from their end so they can't do anything from my end.
                                  Flipkart is making people fool and they are looting their money.

                                  Sandeep kumar
                                  [protected]
                                  +3 photos
                                  Nov 23, 2018
                                  Complaint marked as Resolved 
                                  Today on 23/11/2018 I get my refund of Rs. 4235/- credited in my bank account. As informed by the customer care service of Flipkart, they initiated Manual Refund of Rs. 4235/- on 9th Nov 2018 after getting my bank details like my Account no. And IFSC code and today I got my refund. But honestly speaking, the whole process of getting my refund back into my account was very tiresome but at the end thanks to Flipkart too.
                                  Flipkart customer support has been notified about the posted complaint.
                                  Oct 31, 2018
                                  Updated by S.Kr007
                                  Now when I am contacting to Flipkart Customer care they are keeping my phone on hold for 10 min or more and after that disconnecting it. I told them about my problems that bank is also not registering my complaint as the issue is not from my bank side. It is from Merchant side, means Flipkart side. So they can't register my complain. If issue is from their side then they should register complain that why the refunded money is not credited to beneficiary account (my account) till now. They should raise the query from bank.
                                  Oct 31, 2018
                                  Updated by S.Kr007
                                  Just now I saw that the transaction id mailed by them is not their transaction id. It was actually my transaction id through which I made the payment on 6th Oct 2018. The screenshot of their mail I already uploaded above and now I am uploading here my transaction details.

                                  Oct 31, 2018
                                  Updated by S.Kr007
                                  See how they are cheating the customers. Unless I get my refund credited in my account I am not going to leave u Flipkart.
                                  Verified Support
                                  Nov 05, 2018
                                  Flipkart Customer Care's response
                                  We will revert on it.
                                  Nov 05, 2018
                                  Updated by S.Kr007
                                  Today I received a call from flipkart. After giving me so many dates for resolution of my matter finally they told me that they also can not do anything from their end and told me Sorry sir also. They saying sorry only can not refund my money. After discussing with the flipkart I mailed them my bank statement also from 6th Oct 18 to 31st Oct 18. They just asked me because they want to confirm weather I was lying or not. I mailed them the statement also in Which no where the debited amount was refunded in my account by flipkart. But when I told them, as you asked for my bank statement, you also give me the proof that you have refunded the amount in my account. I also want to see that you have deposited the amount in my account number. Send me your statement or any ARN no. From which I can confirm. But again they say Soory.
                                  Nov 05, 2018
                                  Updated by S.Kr007
                                  FLIPKART is looting the money of Indian people by these types of ways.
                                  Nov 05, 2018
                                  Updated by S.Kr007
                                  Flipkart has looted Rs.4235 from me.
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                                    S
                                    Sonz Rane
                                    from Mumbai, Maharashtra
                                    Oct 28, 2018
                                    Resolved
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                                    Resolved

                                    Address: Thane, Maharashtra, 400615

                                    Ordered a aluiler eric engineering wood dressing table. The product is damaged after the technician visit on 24 oct there has been no progress on the return request places and neither are the processing a refund. Whenever i call flipkart customer care they give me vague answers. They say technician will visit n give report. There have been 2 technician visit so far but no progress on the return yet. When i asked for refund they say need to wait for technician report whereas technician has submitted the report on 23 oct 2018.
                                    +1 photos
                                    Dec 8, 2018
                                    Complaint marked as Resolved 
                                    Flipkart customer support has been notified about the posted complaint.
                                    Verified Support
                                    Nov 05, 2018
                                    Flipkart Customer Care's response
                                    We will revert on it.
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                                      M
                                      Monikayadav***
                                      from Gulabpura, Rajasthan
                                      Oct 28, 2018
                                      Resolved
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                                      Resolved

                                      Flipkart
                                      I have purchased boots from cartlon londen by flipkart and because of size isse i subimitted return twice but it cancelled both the times.
                                      I recieve the message of approval and pickup date but no one came for pickup.
                                      Please take adequate action for the return.
                                      I dont want that the return time pass and i have to bear an unnecessary loss.
                                      Thank you
                                      Dec 3, 2018
                                      Complaint marked as Resolved 
                                      Flipkart customer support has been notified about the posted complaint.
                                      Verified Support
                                      Nov 02, 2018
                                      Flipkart Customer Care's response
                                      We will revert on it.
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                                        VIRAL0512
                                        from Rajkot, Gujarat
                                        Oct 28, 2018
                                        Resolved
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                                        Resolved

                                        Address: Kutch, Gujarat, 370110

                                        I had purchased a hp laptop as on 11th oct 2018 and paid throug credit card. They had assured me to deliver on or before 22nd oct 2018. As per tracking status that product was packed by seller as on 15th oct 2018 and waiiting to pick up by courier partner. Since 16th oct 2018 i continuosly following up their exicutives tbrough mail, calls and twitter and every time they give false sympathy and extends the promise date of delivery. From 22nd oct to 24th and then 26th and then 28th but till 28th product has not been shipped. Really they dont care customers after making payments to them. I have to bear bysiness loss because of non availibility of laptop because of flipkart..
                                        [protected]
                                        Nov 1, 2018
                                        Complaint marked as Resolved 
                                        Complaint has not been solved yet. No one is there to care for consumers. Product has not been shiped till now.
                                        Flipkart customer support has been notified about the posted complaint.
                                        Oct 30, 2018
                                        Updated by VIRAL0512
                                        Complaint has not been solved till now. Their executive has promised to solve the same but has not been solved till date. So please update for the same and do not mark as solved without proper solution.
                                        Nov 01, 2018
                                        Updated by VIRAL0512
                                        After completion of 20 days of payment and repeated follow up to flipkart, No resolutiin till date. Please update for the same and solve my issue if flipkart really care for customers. I have to bear huge business loss as i have to leave some audit assignments due to non availibility of laptop due to poor service of flipkart..
                                        Verified Support
                                        Nov 02, 2018
                                        Flipkart Customer Care's response
                                        We will revert on it.
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