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Flipkart Complaints & Reviews

2.8
Updated: May 11, 2026
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Flipkart reviews & complaints page 1405

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R
Raju_zeus
from Chennai, Tamil Nadu
Nov 3, 2018
Resolved
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Resolved

Address: 600116

Order #od[protected]
I've requested for return of a product in my order. My wife mistakenly returned the wrong product, which was supposed to return to max lifestyle. Even the max bill was attached with the package but ekart logistics guy didn't check the package. When i came to know this next morning i called up the delivery persons & informed the situation. But he said that the package was already sent to the seller & they cannot do anything. They suggested me to call the flipkart customer service.

I called the customer care & explained the situation but they said they cannot do anything because the product was reached the seller & refund was initiated. The price of the product which was supposed to return to flipkart is rs168 but the price of the max product (Ladies tshirt) is rs699. I lost more than rs500. Flipkart refused to help me to get the package back from seller & they are not sharing the details of the seller. The seller is retailnet. Its so disappointing that flipkart is not helping the customer.
Dec 20, 2018
Complaint marked as Resolved 
Flipkart customer support has been notified about the posted complaint.
Verified Support
Nov 12, 2018
Flipkart Customer Care's response
We will revert on it.
Verified Support
Nov 14, 2018
Flipkart Customer Care's response
We have interacted with the cx and informed since there is no proper info regarding the product he has returned to the wm. It will not be possible to provide help. CX agreed. Closing the case.
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    A
    Aditya93..
    from Amroha, Uttar Pradesh
    Nov 3, 2018
    Resolved
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    Resolved

    Address: New Delhi, Delhi, 110059
    Website: Flipkart

    Dear team,
    My registered contact number is [protected] and email id is. [protected]@gmail.com
    I have ordered for emporir armani watch costing 30, 000 and even i received my order but when i opened the box that brand box was already opened by somone and what i see that watch was not same what i ordered the watch was with same brand with different model number than i instantly called to our helpline number than i got to know about that my account has been de-activated. I don’t know the reason they said high number of return found on my account. The thing is that my several order was cancelled in past by end of flipkart due to limited stock.
    I had given several complaints regarding my refund of produt it’s been a week still not received resolution and they used to says we will revert u evenever i used to call there. Hope now it will be resolved by this otherwise i have to take another step for this complaint because it’s not a small amount. Its a big amount of 30, 000
    I request u to please reactive my account ad give a proper resolution for my complaint with refund. Hoping for favourable response. Waitnf for reply
    My number [protected].

    Thanks
    Uditya
    Nov 6, 2018
    Complaint marked as Resolved 
    Yet not resolved. Neither i got a call nor i got any emai.
    Flipkart customer support has been notified about the posted complaint.
    Nov 06, 2018
    Updated by Aditya93..
    How can it be resolved? Will u all plz update me on this complaint??
    Verified Support
    Nov 12, 2018
    Flipkart Customer Care's response
    We will revert on it.
    Nov 16, 2018
    Updated by Aditya93..
    By when? Don't even got a call from ur side
    Verified Support
    Nov 18, 2018
    Flipkart Customer Care's response
    Duplicate of c2133618.
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      Â
      ®i¥@$
      from Coimbatore, Tamil Nadu
      Nov 3, 2018
      Resolved
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      Resolved

      Address: 641027

      I ordered a soundmagic e10c earphone in flipkart's authorized used product site called 2gud for rs 899 on 24th october, i received the earphone with in a week, and i realized the product is defective one, so i returned it, flipkart says you got refund with in two business days, but i have not received, so i mailed to customer care they say's your bank details is not updated, so i update my bank account and the next day flipkart said we can't reach you so your case is closed
      I trust flipkart, but they forgery me, flipkart beacomes flopkart.
      Please help to refund my money 899 rs from flipkart

      Thank-you
      Dec 14, 2018
      Complaint marked as Resolved 
      Flipkart customer support has been notified about the posted complaint.
      Verified Support
      Nov 12, 2018
      Flipkart Customer Care's response
      We are sorry, we are unable to find your account details. Request you to get in touch with our customer support number[protected].
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        V
        Vinayak Katkar
        from Mumbai, Maharashtra
        Nov 3, 2018
        Resolved
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        Resolved

        Address: Mumbai City, Maharashtra, 400088

        Sir we have buy the onida live ginus tv and deleverd on[protected] you company has techinican has benn visit and he un box the tv and installd it the remot from tv has been missing then the techinican has been complaint about it and we also called flipkart after that 2 times techincan has been visited and then we tak the decisions to replacwthe tv we complain for replacement than your techinican has been visited and un installed the tv he said your tv will be re placed by today or tomorrow he came on saturday we thaught the tv will come on sunday but we not recived any call now tody is monday then also you not given any update sir ples re0lace our tv as soon as possible our replacment last date is 25 th pleas replaceour tv befor 25th octomber i kindly request you sir
        Dec 25, 2018
        Complaint marked as Resolved 
        Flipkart customer support has been notified about the posted complaint.
        Verified Support
        Nov 12, 2018
        Flipkart Customer Care's response
        We will revert on it.
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          H
          Harinath Maddela
          from Hyderabad, Telangana
          Nov 3, 2018
          Resolved
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          Resolved

          Address: 500020

          I have ordered bharath life style 3+1+1 sofaset with order i'd od[protected].

          It was expected to be delivered on nov 6th. I was continuously tracking this product.

          Suddenly today i have received a notification saying it's delivered. But i haven't received the product yet. Could you please resolve this issue. I'm seriously disappointed with this.

          Thanks,
          Harinath
          Dec 13, 2018
          Complaint marked as Resolved 
          Flipkart customer support has been notified about the posted complaint.
          Verified Support
          Nov 12, 2018
          Flipkart Customer Care's response
          We will revert on it.
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            P
            panchatham
            from Bengaluru, Karnataka
            Nov 3, 2018
            Resolved
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            Resolved

            laptop warranty registered before the purchase

            The laptop i purchased had a warranty of only 306 days while its supposed to be 365 days. It had warranty already already registered before the purchase which is on august while i purchased the laptop on october. Which means laptop was already sold and used in august and sold to me later on.
            I received the laptop exactly in a brand new condition but how did it get register on august 2018 in the lenovo website.
            This is serious...
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            N
            Nishtha1995
            from Lucknow, Uttar Pradesh
            Nov 3, 2018
            Resolved
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            Website: www.flipkart.com

            I ordered a redmi note 5 pro blue 64gb on 14th october in big billion days and it's delivery date was 22nd october and till now i have not got my delivery and the product is showing only in one location since 19th october there is no update in tracking id.. And yesterday company called me and said to cancel the order as dey cannot deliver due to unforeseen issues... But i m not gonna cancel it i want my order this is really pathetic flipkart please look into the matter and make the delivery as soon as possible

            Below are my order details
            Order id - od[protected]
            Incident raised on 22nd october - update from flipkart customer service for [incident: in[protected]]
            Dec 5, 2018
            Complaint marked as Resolved 
            Flipkart customer support has been notified about the posted complaint.
            Verified Support
            Nov 04, 2018
            Flipkart Customer Care's response
            We will revert on it.
            Nov 04, 2018
            Updated by Nishtha1995
            I want the delivery of my order kindly contact courier service and make it delivered
            Nov 04, 2018
            Updated by Nishtha1995
            Order id: od[protected]

            I ordered a redmi note 5 pro blue 64gb on 14th october in big billion days for rs.11699 prepaid after card discount on hdfc bank card and it's delivery date was 22nd october and today is 4th november till now i have not got my delivery and the product is misrouted from 16th october it was dispatched to allahabad which is the final delivery station but den it was routed to varanasi and den no update.. Its showing only in one location since 19th october there is no update in tracking id after that. And on 2nd november company called me and asked me to cancel the order as dey cannot deliver due to unforeseen issues... How lame excuse is dis.. But i m not gonna cancel it... How can flipkart even ask for cancellation i waited for so long from 14th october for 20 days my money is blocked and moreover i ordered through hdfc card in big billion days so extra card discount of 1300 was applied now if i cancel and place a new order i have to pay dis 1300 more.. I am saying dat i[censored] cannot deliver it den pay me the difference amount nd i will cancel it and place a new order
            Nov 04, 2018
            Updated by Nishtha1995
            Please deliver it as I ordered with hdfc card discount due to which I got 1300 more discount now if I order I have to pay 1300 more kindly deliver it

            Nov 04, 2018
            Updated by Nishtha1995
            Above is the screen shot of tracking dat it was dispatched to AllahaBad on 16 October which is the final delivery station but till date I did not receive it
            Hey, I am facing same issue. There is some malpractice going on in the name of Big Billion sale. I ordered on 11th October and till date not received my Phone (Redmi Note 5 Pro).
            Nishtha1995's [Complaint's author] reply, Nov 4, 2018
            Yes it seems dey are just keeping a fake sale in the name of big billion days and not delivering the order
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              A
              anshujaiswal
              from Bengaluru, Karnataka
              Nov 3, 2018
              Resolved
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              Resolved

              Address: Bangalore, Karnataka, 560100
              Website: Flipkart.com

              Hi team,

              I have been a regular shopper from flipkart.com and have purchased the products from all over the category. Recently i added 4300 gift voucher to my account after which i placed an order but after few hrs it got cancelled the same process it repeated 5-6 times but the same thing happened again and again. And in last they blocked my account stating that i am purchasing the product to resell it. I can challenge in open forum to flipkart to show me where have i made a purchase for bulk orders. Additionally i asked them sincerely to return my 4300 in my bank account or in any other way but they refused to do so. Hope the below order id in image works fine for you.

              I kindly request you to please refund my 4300 and i will never shop and will refrain my friends to shop from flipkart.com

              Product ordered jbl flip3

              Email - [protected]@gmail.com
              Dec 13, 2018
              Complaint marked as Resolved 
              Flipkart customer support has been notified about the posted complaint.
              Verified Support
              Nov 12, 2018
              Flipkart Customer Care's response
              We will revert on it.
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                S
                sudip17pal
                from Pune, Maharashtra
                Nov 3, 2018
                Resolved
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                Resolved

                Address: Thane, Maharashtra, 401107
                Website: WWW.FLIPKART.COM

                This is with reference to my order od[protected] which was placed for fastrack ng2049sm09 basics watch - for women on 7th september 2018. I would like to inform you that just within 1.5 months the watch stopped working. How can a watch costing rs 2600/- that to from a branded company stop working within 1.5 month from the date of delivery what may be the reason. This definitely shows that flipkart is either selling fake products or old products. As this is practically not possible. Had it been the case of china watches i could have still accept it. I must say that china watches are more good than this branded watches. This never happens to me while purchasing any products from amazon
                Dec 13, 2018
                Complaint marked as Resolved 
                Flipkart customer support has been notified about the posted complaint.
                Verified Support
                Nov 12, 2018
                Flipkart Customer Care's response
                We will revert on it.
                Nov 22, 2018
                Updated by sudip17pal
                What is the status of the complaint? Are you people making a new watch for me??? As I didn't receive any response for a long time.
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                  V
                  Varunrawat200398
                  from Gurgaon, Haryana
                  Nov 3, 2018
                  Resolved
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                  Resolved

                  Address: Dehradun, Uttarakhand, 248001

                  Order id:od[protected]
                  Order date :12 october 2018

                  I ordered an ultimate nutrition prostar 100%whey protein which was expected to be delivered on 28 october 2018. The date of delivery was rescheduled to 2 november 2018. The date has passed but there is no notification from flipkart regarding the delivery of product. T here should atleast be some notification if the product would not be delivered but they assured of delivery. This is unexpected from flipkart of which i have been a regular customer.
                  Jan 2, 2019
                  Complaint marked as Resolved 
                  Flipkart customer support has been notified about the posted complaint.
                  Verified Support
                  Nov 12, 2018
                  Flipkart Customer Care's response
                  We will revert on it.
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                    M
                    Mounika @Badam
                    from Hyderabad, Telangana
                    Nov 3, 2018
                    Resolved
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                    Resolved

                    Website: Flipkart

                    I had ordered a redmi note5 pro on october 14th.
                    The order placed is
                    Od[protected]

                    The delivery date as promised by flipkart was 22nd october. I had done full payment of the products with my credit card.
                    The products are not yet delivered still but reflecting on their website as delivered. I get a fake delivery confirmation over email & message.

                    On 18th october i was informed that the item is shipped and on 21st october i got a message from flipkart mentioning that i am going to get the delivery on 22nd october. On 21st october, the status of the product is shown as 'delivered' in flipkart application.

                    I did not receive the product on 22nd october.
                    On 23rd october, i called up flipkart & raise this issue. They just assure me that they will look into this matter & issue will be resolved by 28th october. On 28th october i again called up to customer care they said that it will be resolved. On 31st october i got a call from flipkart saying that the issue will be resolved within 24-48 hours. But no resolution till now.

                    I am deeply disappointed with the way flipkart has managed this order and
                    Been through mental trauma due to the several follow ups i have done with
                    No results.
                    Dec 23, 2018
                    Complaint marked as Resolved 
                    Flipkart customer support has been notified about the posted complaint.
                    Verified Support
                    Nov 12, 2018
                    Flipkart Customer Care's response
                    We will revert on it.
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                      R
                      rony1996
                      from Ahmedabad, Gujarat
                      Nov 3, 2018
                      Resolved
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                      Resolved

                      flipkart - unable to process request. please retry.

                      Address: Ahmedabad, Gujarat, 380026

                      Uanable to reset my flipkart account password as i forgot my last password.
                      Tried forgot password process with different platform but got the same error - "unable to process request. Please retry."
                      And also tried with laptop, desktop version flipkart site and in app also but the issue still persistant, also tried with different browser but still showing error.
                      Help...
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                      30 found this helpful
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                      R
                      RAVICHANDRA H V
                      from Tiruchirappalli, Tamil Nadu
                      Nov 3, 2018
                      Resolved
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                      Resolved

                      6 days ago I had received my order that is battery of lenovo but it is not working properly, once it is charged within 2 or 3 hours battery automatically switch off,
                      There is no battery backup, worst product I have ever seen, even 50% of 🔋 battery is there also after 5 minutes talking it automatically goes 0%
                      So kindly replace it or refund our amount paid ie...490/-
                      our order details IA as follows ;
                      Order ID :OD[protected]
                      Tracking ID : FMPC[protected]
                      Once
                      +1 videos
                      Dec 23, 2018
                      Complaint marked as Resolved 
                      Flipkart customer support has been notified about the posted complaint.
                      Verified Support
                      Nov 12, 2018
                      Flipkart Customer Care's response
                      We will revert on it.
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                        B
                        Biki Das
                        from Margherita, Arunachal Pradesh
                        Nov 3, 2018
                        Resolved
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                        Resolved

                        Address: Tinsukia, Assam, 786170
                        Website: www.flipkart.com

                        I have placed a return request on 8th oct for the product id no. Od[protected] it was picked up on 13th oct but soo after the pick up, a message o[censored]nsuccessful pickup was received and currently the status of the return request is showing as return cancelled on 31st oct 2018. I have contacted many of their senior executives but each time they are not even providing me any acknowledgement. The refund money is yet not credited.
                        Priya acharjee
                        [protected]
                        Dec 18, 2018
                        Complaint marked as Resolved 
                        Flipkart customer support has been notified about the posted complaint.
                        Verified Support
                        Nov 12, 2018
                        Flipkart Customer Care's response
                        Customer raised a complaint stating that the refund is not reflecting in customer account. We have interacted with the customer and informed that the refund has been completed on November 08, 2018 by the seller. Hence, requested customer to check with the bank and closing the complaint from our end.
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                          D
                          Dharamendar Saini
                          from Gurgaon, Haryana
                          Nov 3, 2018
                          Resolved
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                          Resolved

                          Address: New Delhi, Delhi, 110019

                          My order place on 13 October for Been bag filler but no good response and again and again feck commitment and postponed Date again and 27oct and 31 and 1st nov today is 3rd November. No any your side problem I am very un happy your side

                          This is second order for refund last order was shoes and burn my order 3 sets shoes very very poor service and very
                          Dec 25, 2018
                          Complaint marked as Resolved 
                          Flipkart customer support has been notified about the posted complaint.
                          Verified Support
                          Nov 12, 2018
                          Flipkart Customer Care's response
                          We will revert on it.
                          Verified Support
                          Nov 20, 2018
                          Flipkart Customer Care's response
                          Customer raised a complaint stating that the product was not delivered, however, the status has been updated as delivered. We have interacted with the customer and took return request for refund and told seller have competed the refund[protected], hence closing the complaint from our end
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                            R
                            ramsukumar24
                            from Chennai, Tamil Nadu
                            Nov 3, 2018
                            Resolved
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                            Resolved

                            I have received a cooldone back case cover for lava z80 on cash on delivery basis which i have not placed any kind of order through flipkart website or mobile app.

                            The order has been received by my family without my knowledge. I have already
                            Received such kind of orders before which i returned back. But this time one of my family member received the order.

                            Now i need to return the product and refund the amount
                            The order id: od[protected]
                            Dec 18, 2018
                            Complaint marked as Resolved 
                            Flipkart customer support has been notified about the posted complaint.
                            Verified Support
                            Nov 12, 2018
                            Flipkart Customer Care's response
                            We will revert on it.
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                              mkh9824
                              from Mumbai, Maharashtra
                              Nov 3, 2018
                              Resolved
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                              Resolved

                              I noticed that my account is blocked when i received a mail from Flipkart on 19/10/2018. I have Rs.1000/- Flipkart balance in my account and request them again and again on calls and mails that please unlock my account or refund my balance of Rs. 1000/- which is still pending to use in my account. No one care about it. On calls they say, you have get revert on mail only we can't do any thing and after so many days i didn't get any mail. Please Help!!

                              ID.: [protected]@gmail.com
                              Dec 13, 2018
                              Complaint marked as Resolved 
                              +91 172 665 5300 From this number I was got a call and they was told me that We will activate your account for clearing your Flipkart pay later dues but they wasn't unlocked my account till now. And Still my complaint was unresolved... Please check it...
                              Flipkart customer support has been notified about the posted complaint.
                              Nov 03, 2018
                              Updated by mkh9824
                              I was not able to pay my FLIPKART PAY LATER Amount due...and they was telling that you cannot do anything against us...
                              Verified Support
                              Nov 12, 2018
                              Flipkart Customer Care's response
                              We will revert on it.
                              Nov 30, 2018
                              Updated by mkh9824
                              No resolution I was got till now
                              Verified Support
                              Dec 14, 2018
                              Flipkart Customer Care's response
                              We will revert on it.
                              Verified Support
                              Dec 14, 2018
                              Flipkart Customer Care's response
                              We have interacted with the customer and informed that his recent request has been cancelled as our systems have observed a trend in your purchase history that suggests that the items you've purchased are for reselling and not for personal use. This would also mean that you will no longer be able to login to your Flipkart account.
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                                Rachit Rathi
                                from Raipur, Chhattisgarh
                                Nov 3, 2018
                                Resolved
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                                Resolved

                                Address: Indore, Madhya Pradesh, 452001
                                Website: Flipkart

                                My order was going to be picked up on 26th oct but didnt then i call flipkart they told me it will be picked up on 31st, then they told me on 1st november then they told me on 3rd novermber now today they told it will picked on 5th november. Even their executives started talking rudely. Never going to order from flipkart. They are just extending the date and not providing any resolution.
                                Dec 13, 2018
                                Complaint marked as Resolved 
                                Flipkart customer support has been notified about the posted complaint.
                                Verified Support
                                Nov 12, 2018
                                Flipkart Customer Care's response
                                We will revert on it.
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                                  pratham2009
                                  from Noida, Uttar Pradesh
                                  Nov 3, 2018
                                  Resolved
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                                  Resolved

                                  Address: Jhajjar, Haryana, 124507
                                  Website: www.flipkart.com/order_details?order_id=OD112869003215875000&src=od&link=order_number

                                  I have purchase apple iphone x 256 gb from flipkart on 18 july 2018.
                                  I have paid rs. 96150/-. They have send me invoice in which they have written in bill model no. Mqa92hn/a, but yesterday i have checked the model no. With box and mobile handset. I found that phone are usa model no. Mqa922ll/a.

                                  I think i am purchase a phone from flipkart it should be indian model. Usa model are cheap than indian model price.

                                  They have done fraud with me.
                                  Dec 13, 2018
                                  Complaint marked as Resolved 
                                  Flipkart customer support has been notified about the posted complaint.
                                  Verified Support
                                  Nov 12, 2018
                                  Flipkart Customer Care's response
                                  We will revert on it.
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                                    A
                                    Amarjeet Smarty
                                    from Delhi, Delhi
                                    Nov 3, 2018
                                    Resolved
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                                    Resolved

                                    Address: New Delhi, Delhi, 110086

                                    Hello, my name is amarjeet and i order a billion historage backpack through phone pe but flipkart not confirm my order and i am not obtained cashback in phone pe
                                    Product name: billion historage backpack
                                    Order id: tx[protected]
                                    Date: 02 november 2018

                                    Pay through: phone pe
                                    Transaction id: c1811021339073716391321
                                    Message: collect request from flipkart for pzt[protected]h6huk03

                                    Also no cashback is obtained in phone pe account
                                    Dec 14, 2018
                                    Complaint marked as Resolved 
                                    Flipkart customer support has been notified about the posted complaint.
                                    Verified Support
                                    Nov 04, 2018
                                    Flipkart Customer Care's response
                                    We will revert on it.
                                    Verified Support
                                    Nov 12, 2018
                                    Flipkart Customer Care's response
                                    Customer raised a complaint stating that the amount was debited while placing the order, however, the order was not confirmed. We have interacted with the customer and informed that the amount has been reversed back to customer PhonePe account on November 02, 2018. Hence, closing the complaint from our end.
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