Nov 23, 2018
Complaint marked as Resolved Today on 23/11/2018 I get my refund of Rs. 4235/- credited in my bank account. As informed by the customer care service of Flipkart, they initiated Manual Refund of Rs. 4235/- on 9th Nov 2018 after getting my bank details like my Account no. And IFSC code and today I got my refund. But honestly speaking, the whole process of getting my refund back into my account was very tiresome but at the end thanks to Flipkart too.
Flipkart customer support has been notified about the posted complaint.
Oct 31, 2018
Updated by S.Kr007 Now when I am contacting to Flipkart Customer care they are keeping my phone on hold for 10 min or more and after that disconnecting it. I told them about my problems that bank is also not registering my complaint as the issue is not from my bank side. It is from Merchant side, means Flipkart side. So they can't register my complain. If issue is from their side then they should register complain that why the refunded money is not credited to beneficiary account (my account) till now. They should raise the query from bank.
Oct 31, 2018
Updated by S.Kr007 Just now I saw that the transaction id mailed by them is not their transaction id. It was actually my transaction id through which I made the payment on 6th Oct 2018. The screenshot of their mail I already uploaded above and now I am uploading here my transaction details.
Oct 31, 2018
Updated by S.Kr007 See how they are cheating the customers. Unless I get my refund credited in my account I am not going to leave u Flipkart.
Verified Support
Nov 05, 2018
Flipkart Customer Care's response We will revert on it.
Nov 05, 2018
Updated by S.Kr007 Today I received a call from flipkart. After giving me so many dates for resolution of my matter finally they told me that they also can not do anything from their end and told me Sorry sir also. They saying sorry only can not refund my money. After discussing with the flipkart I mailed them my bank statement also from 6th Oct 18 to 31st Oct 18. They just asked me because they want to confirm weather I was lying or not. I mailed them the statement also in Which no where the debited amount was refunded in my account by flipkart. But when I told them, as you asked for my bank statement, you also give me the proof that you have refunded the amount in my account. I also want to see that you have deposited the amount in my account number. Send me your statement or any ARN no. From which I can confirm. But again they say Soory.
Nov 05, 2018
Updated by S.Kr007 FLIPKART is looting the money of Indian people by these types of ways.
Nov 05, 2018
Updated by S.Kr007 Flipkart has looted Rs.4235 from me.