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Flipkart Complaints & Reviews

2.8
Updated: Dec 26, 2025
Complaints 47154
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Flipkart reviews & complaints page 1409

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T
teja1985
from Hyderabad, Telangana
Oct 28, 2018
Resolved
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Resolved

Address: Hyderabad, Andhra Pradesh, 500019

This is regarding vu 55 inch tv, where it got replaced and still the issue http://exist.So we request you to take action immediately. This is 5th time we are contacting you guys and still no responce.
Complaint number from flipkart :
8j[protected]flpkrt-7319632
Complaint from flipakart:
8j[protected]flpkrt-7352886
Vu compalint id:
Vu311219
Kindly change the status of the request in flipkart and let us know the further action contact :[protected], teja. [protected]@gmail.com
Dec 6, 2018
Complaint marked as Resolved 
Flipkart customer support has been notified about the posted complaint.
Verified Support
Nov 05, 2018
Flipkart Customer Care's response
We will revert on it.
Verified Support
Nov 05, 2018
Flipkart Customer Care's response
HAD CONVERSATION WITH CUSTOMER AND PRODUCT HAS BEEN RETURNED AND REFUND HAS BEEN INITIATED BY SELLER
WE ARE CLOSING COMPLAIN
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    R
    rajshsahu0
    from Bhopal, Madhya Pradesh
    Oct 28, 2018
    Resolved
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    Resolved

    Address: Bhopal, Madhya Pradesh, 462030
    Website: Flipkart.com

    Hi team

    Name:- rajesh sahu
    Mob :- [protected]

    I ordered intex brand mobile battery but they delivered lava battery.
    After that i sent request for replacement to send correct product. Now again they sent me lava battery. Again wrong product.
    This time they sent defective product. And now they are no responding to replace and cancle product.
    They delivered 2 times but still i didnt got correct product

    Order number:-od[protected]
    28th-oct-2018
    +2 photos
    Dec 8, 2018
    Complaint marked as Resolved 
    Flipkart customer support has been notified about the posted complaint.
    Verified Support
    Nov 05, 2018
    Flipkart Customer Care's response
    Customer raised a complaint stating that the product delivered was different from what was ordered. We have interacted with the customer and raised a return request with the seller for the refund of the order. The seller has confirmed the refund has been completed on 29 Oct 18. Hence, closing the complaint form our end.
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      R
      roshan mhaske
      from Sirur, Maharashtra
      Oct 28, 2018
      Resolved
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      Resolved

      Address: Thane, Maharashtra, 401209
      Website: Flipkart

      As per said on the call flipkart has still not returned my refund as they told me that they have the power to overwrite and refund the money to customer but still they say wait till the product reaches the seller as already 6 to 8 days have passed after cancellation but still flipkart ppl are giving new new reasons
      Return order id[protected]
      Order id od[protected]
      As the product was order on 11th oct not delivered and very new new reasons where given still for refund aslo they are doing the same thing are you going to solve this or still takw 1 month
      Dec 7, 2018
      Complaint marked as Resolved 
      Flipkart customer support has been notified about the posted complaint.
      Verified Support
      Nov 05, 2018
      Flipkart Customer Care's response
      We will revert on it.
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        A
        Asifuddin984
        Oct 28, 2018
        Resolved
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        Resolved

        Address: Karimnagar, Andhra Pradesh, 505327

        Gladsoon-india-emoji-decorative-cushion-pack-4
        Od no:od[protected]
        Item i have order emoji of 4 pieces but i received only two pieces so i cancelled my order that flipcart send me amount refund no:[protected] but still not receiving money so please can give details when we can get our payment so please can give any status details.
        +1 photos
        Dec 14, 2018
        Complaint marked as Resolved 
        Flipkart customer support has been notified about the posted complaint.
        Oct 28, 2018
        Updated by Asifuddin984
        Gladsoon-india-emoji-decorative-cushion-pack-4
        Od No:OD[protected]
        item I have order emoji of 4 pieces but i received only two pieces so i cancelled my order that flipcart send me amount Refund No:[protected] but still not receiving money so please can give details when we Can get our payment so please can give any status details.
        Please can you semd my money as soon as possible
        Oct 28, 2018
        Updated by Asifuddin984
        Refund Id No:[protected] so pls can send my money as soon as possible
        Verified Support
        Nov 05, 2018
        Flipkart Customer Care's response
        We will revert on it.
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          L
          Lokesh Boni
          from Vijayawada, Andhra Pradesh
          Oct 28, 2018
          Resolved
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          Resolved

          Address: Visakhapatnam, Andhra Pradesh, 530048
          Website: www.flipkart.com

          I am unable to sign up in flipkart. Whenever i type password in set new password it says account already exists. But when i am trying to reset the password it says unable to process the request. Because of this issue i am unable to order in flipkart. Please resolve this issue as early as possible.
          My phone number - [protected]
          Mymail id - [protected]@gmail.com.
          +2 photos
          Dec 13, 2018
          Complaint marked as Resolved 
          Flipkart customer support has been notified about the posted complaint.
          Verified Support
          Nov 05, 2018
          Flipkart Customer Care's response
          We will revert on it.
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            A
            Amol90
            from Mumbai, Maharashtra
            Oct 28, 2018
            Resolved
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            Resolved

            Address: Raigad, Maharashtra, 410218
            Website: Flipkart

            Dear sir,
            I had ordered happy wall abstract paper on 14th oct (Order id-od[protected]. To my surprise the item which was delivered was totally different from what i ordered. It was some nursery theme wallpaper. I was very disappointed first because i wanted to surprise my wife with that after pasting it on wallpaper. Another surprise came when i found the product has no return policy. Is this a way to play with customer feeling???...
            I want replacement as soon as possible.
            Dec 3, 2018
            Complaint marked as Resolved 
            Flipkart customer support has been notified about the posted complaint.
            Verified Support
            Nov 02, 2018
            Flipkart Customer Care's response
            We will revert on it.
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              A
              Abdul Vasiq
              Oct 28, 2018
              Resolved
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              Resolved

              Address: Kozhikode, Kerala, 673027

              I ordered one tempered glass for my j3 pro. But i got a tempered glass exactly not matching with j3. On the pack it is written tempered glass for j3 pro, please replace the product. Do not cheat your customers. When i check for replacement unfortunately return policy is not available for the product.

              I got this screen guard on oct 27 and materials supplier is "easybizz2017". Please give me exact product by replacing the delivered item.

              You can reach me on: [protected]
              Dec 18, 2018
              Complaint marked as Resolved 
              Flipkart customer support has been notified about the posted complaint.
              Verified Support
              Nov 02, 2018
              Flipkart Customer Care's response
              We will revert on it.
              Verified Support
              Nov 03, 2018
              Flipkart Customer Care's response
              Customer raised a complaint stating that he had received a wrong product. We have interacted with the customer and raised a return request with the seller for the refund of the order. The seller has confirmed that the refund has been completed on November 3, 2018. Hence, closing the complaint from our end.
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                7
                7011174840
                from Hyderabad, Telangana
                Oct 28, 2018
                Resolved
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                Resolved

                Address: Bulandshahr, Uttar Pradesh, 203001

                Dear team,
                I have of order idod[protected] samsung j4 plus on replacement basis, the pick boy seen my phone and pushing his figure nail on screen, while the pushing figure nail my phone screen broken after that he has left from there.
                I need to replace my screen or other wise i will go to consumer court.

                Thanks & regards,
                Kuldeep sharma
                Mob.[protected]/[protected]
                +1 photos
                Dec 6, 2018
                Complaint marked as Resolved 
                Flipkart customer support has been notified about the posted complaint.
                Verified Support
                Nov 05, 2018
                Flipkart Customer Care's response
                We will revert on it.
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                  V
                  Vijay Kumar Dekka
                  from Kaikalur, Andhra Pradesh
                  Oct 28, 2018
                  Resolved
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                  Resolved

                  Address: Visakhapatnam, Andhra Pradesh, 530007
                  Website: www.flipkart.com

                  I have ordered 2 quantity havells fan (Cod) on big billion day and recieved only one quantity that too a wrong product was delivered.
                  Payment for two fans was done at the time of product delivery (Unaware that package has only one quantity).
                  When a request for replacement was placed only one fan was delivered and other was pending. It has been 15 days and nothing has been resolved.
                  Dec 3, 2018
                  Complaint marked as Resolved 
                  Flipkart customer support has been notified about the posted complaint.
                  Verified Support
                  Nov 02, 2018
                  Flipkart Customer Care's response
                  We will revert on it.
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                    S
                    sathish palanivel
                    from Chennai, Tamil Nadu
                    Oct 28, 2018
                    Resolved
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                    Resolved

                    Address: 560034
                    Website: flipkart.com

                    We have ordered asus zenfone max pro m1from flipkart on 11th october 2018 and delivered on 12th october, 2018. After using 2nd day onwords phone not working well and many time going for hanging state and finger print also not working well once restarted then only we can able use it thats time also you will some issues like when we get call from some one it will going hang on stage. We reported this all issue to flipkart and asking for replacement. They told we will raise ticket for this issue and technical visit will happen after that replacement will happen like that they told. As of now we have raised 4 tickets for this issue till nothing is happened. Totally disappointed from flipkart even am a flipkart plus customer they are not treating like a begger for me. Ticket details given below,
                    Return id :[protected],[protected],[protected],[protected].
                    +3 photos
                    Dec 6, 2018
                    Complaint marked as Resolved 
                    Flipkart customer support has been notified about the posted complaint.
                    Oct 29, 2018
                    Updated by sathish palanivel
                    Today i get a call from flipkart or some other fraud companys i dont know because they are asking for my credit cart details so that we can refund the amount of that mobile like that they told.
                    As per policy we could not share our credit card confidentials information to anyone.
                    Again totally disappointed from flipkart.

                    Could you please help this issue anyone.
                    Nov 02, 2018
                    Updated by sathish palanivel
                    No action will be taken by flipkart. Kindly refund my amount.
                    Verified Support
                    Nov 05, 2018
                    Flipkart Customer Care's response
                    We will revert on it.
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                      S
                      S.Kr007
                      from Dimapur, Assam
                      Oct 28, 2018
                      Resolved
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                      Resolved

                      Address: 91

                      Hi sir,
                      I ordered a titan watch for women on 6th october 2018 and made the payment of rs.4235/- through net banking after that i cancelled my order on 8th october 2018, as i want to order the same watch with other colour but till now i do not get my refund amount credited in my bank account. I contacted the customer care over phone and mailed them too, they told me that the money has been refunded and sent me a mail with following details :-
                      Refund date and time:08 oct 18, 08:43 pm
                      Bank transaction id:igaemvyhu1
                      Payment mode:net banking
                      On 27th oct 2018 and told me to contact with bank customer care service if amount not credited. I contacted the sbi customer care, they told me that you have to contact with flipkart because unless the amount is credited in my account they can not tell me anything with their provided transaction id and there is no use of any reference no..
                      Every time when i call them or mail to flipkart, they are replying the same again and again. Bank customer care told me to tell flipkart persons to enquire as the refund is processed from their end so they can't do anything from my end.
                      Flipkart is making people fool and they are looting their money.

                      Sandeep kumar
                      [protected]
                      +3 photos
                      Nov 23, 2018
                      Complaint marked as Resolved 
                      Today on 23/11/2018 I get my refund of Rs. 4235/- credited in my bank account. As informed by the customer care service of Flipkart, they initiated Manual Refund of Rs. 4235/- on 9th Nov 2018 after getting my bank details like my Account no. And IFSC code and today I got my refund. But honestly speaking, the whole process of getting my refund back into my account was very tiresome but at the end thanks to Flipkart too.
                      Flipkart customer support has been notified about the posted complaint.
                      Oct 31, 2018
                      Updated by S.Kr007
                      Now when I am contacting to Flipkart Customer care they are keeping my phone on hold for 10 min or more and after that disconnecting it. I told them about my problems that bank is also not registering my complaint as the issue is not from my bank side. It is from Merchant side, means Flipkart side. So they can't register my complain. If issue is from their side then they should register complain that why the refunded money is not credited to beneficiary account (my account) till now. They should raise the query from bank.
                      Oct 31, 2018
                      Updated by S.Kr007
                      Just now I saw that the transaction id mailed by them is not their transaction id. It was actually my transaction id through which I made the payment on 6th Oct 2018. The screenshot of their mail I already uploaded above and now I am uploading here my transaction details.

                      Oct 31, 2018
                      Updated by S.Kr007
                      See how they are cheating the customers. Unless I get my refund credited in my account I am not going to leave u Flipkart.
                      Verified Support
                      Nov 05, 2018
                      Flipkart Customer Care's response
                      We will revert on it.
                      Nov 05, 2018
                      Updated by S.Kr007
                      Today I received a call from flipkart. After giving me so many dates for resolution of my matter finally they told me that they also can not do anything from their end and told me Sorry sir also. They saying sorry only can not refund my money. After discussing with the flipkart I mailed them my bank statement also from 6th Oct 18 to 31st Oct 18. They just asked me because they want to confirm weather I was lying or not. I mailed them the statement also in Which no where the debited amount was refunded in my account by flipkart. But when I told them, as you asked for my bank statement, you also give me the proof that you have refunded the amount in my account. I also want to see that you have deposited the amount in my account number. Send me your statement or any ARN no. From which I can confirm. But again they say Soory.
                      Nov 05, 2018
                      Updated by S.Kr007
                      FLIPKART is looting the money of Indian people by these types of ways.
                      Nov 05, 2018
                      Updated by S.Kr007
                      Flipkart has looted Rs.4235 from me.
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                        S
                        Sonz Rane
                        from Mumbai, Maharashtra
                        Oct 28, 2018
                        Resolved
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                        Resolved

                        Address: Thane, Maharashtra, 400615

                        Ordered a aluiler eric engineering wood dressing table. The product is damaged after the technician visit on 24 oct there has been no progress on the return request places and neither are the processing a refund. Whenever i call flipkart customer care they give me vague answers. They say technician will visit n give report. There have been 2 technician visit so far but no progress on the return yet. When i asked for refund they say need to wait for technician report whereas technician has submitted the report on 23 oct 2018.
                        +1 photos
                        Dec 8, 2018
                        Complaint marked as Resolved 
                        Flipkart customer support has been notified about the posted complaint.
                        Verified Support
                        Nov 05, 2018
                        Flipkart Customer Care's response
                        We will revert on it.
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                          M
                          Monikayadav***
                          from Gulabpura, Rajasthan
                          Oct 28, 2018
                          Resolved
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                          Resolved

                          Flipkart
                          I have purchased boots from cartlon londen by flipkart and because of size isse i subimitted return twice but it cancelled both the times.
                          I recieve the message of approval and pickup date but no one came for pickup.
                          Please take adequate action for the return.
                          I dont want that the return time pass and i have to bear an unnecessary loss.
                          Thank you
                          Dec 3, 2018
                          Complaint marked as Resolved 
                          Flipkart customer support has been notified about the posted complaint.
                          Verified Support
                          Nov 02, 2018
                          Flipkart Customer Care's response
                          We will revert on it.
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                            VIRAL0512
                            from Rajkot, Gujarat
                            Oct 28, 2018
                            Resolved
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                            Resolved

                            Address: Kutch, Gujarat, 370110

                            I had purchased a hp laptop as on 11th oct 2018 and paid throug credit card. They had assured me to deliver on or before 22nd oct 2018. As per tracking status that product was packed by seller as on 15th oct 2018 and waiiting to pick up by courier partner. Since 16th oct 2018 i continuosly following up their exicutives tbrough mail, calls and twitter and every time they give false sympathy and extends the promise date of delivery. From 22nd oct to 24th and then 26th and then 28th but till 28th product has not been shipped. Really they dont care customers after making payments to them. I have to bear bysiness loss because of non availibility of laptop because of flipkart..
                            [protected]
                            Nov 1, 2018
                            Complaint marked as Resolved 
                            Complaint has not been solved yet. No one is there to care for consumers. Product has not been shiped till now.
                            Flipkart customer support has been notified about the posted complaint.
                            Oct 30, 2018
                            Updated by VIRAL0512
                            Complaint has not been solved till now. Their executive has promised to solve the same but has not been solved till date. So please update for the same and do not mark as solved without proper solution.
                            Nov 01, 2018
                            Updated by VIRAL0512
                            After completion of 20 days of payment and repeated follow up to flipkart, No resolutiin till date. Please update for the same and solve my issue if flipkart really care for customers. I have to bear huge business loss as i have to leave some audit assignments due to non availibility of laptop due to poor service of flipkart..
                            Verified Support
                            Nov 02, 2018
                            Flipkart Customer Care's response
                            We will revert on it.
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                              A
                              achalgupta
                              from New Delhi, Delhi
                              Oct 28, 2018
                              Resolved
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                              Resolved

                              Address: 110052
                              Website: flipkart.com

                              My account has been blocked by flipkart giving the reason my purchase trend shows that i am ordering products for reselling. Which i am not. Each and every product ordered is being personally used. I even asked them to send any of their officer to come to address and check if the products are being personally used or not.

                              But according to them they cannot do that. They just block accounts om assumptions and not reality. I have the real proofs to prove my innocence, but what they have is only there systems algorithms and assumptions.

                              My registered email: [protected]@outlook.com
                              Dec 11, 2018
                              Complaint marked as Resolved 
                              Flipkart customer support has been notified about the posted complaint.
                              Verified Support
                              Nov 02, 2018
                              Flipkart Customer Care's response
                              We will revert on it.
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                                A
                                abhineetv
                                from Delhi, Delhi
                                Oct 27, 2018
                                Resolved
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                                Resolved

                                Phone has performance issues, it hangs while using and heats up while charging and talking over the phone. I raised a return request with flipkart and they're not taking any action upon the complaint. Every time flipkart just ask me to wait for another 24 hours because so called seller is not responding. I was supposed to get response by 26th but no one has returned back to me on my complaint. It feels like they're just trying to delay the entire process and waiting for return window to get over. This is very frustrating. My hard earned money has gone wasted. I'm just left with defective phone. I'm concerned it doesn't just get explode some day. My order no: od[protected]
                                Dec 11, 2018
                                Complaint marked as Resolved 
                                Flipkart customer support has been notified about the posted complaint.
                                Verified Support
                                Nov 02, 2018
                                Flipkart Customer Care's response
                                We will revert on it.
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                                  S
                                  sarin.mba
                                  Oct 27, 2018
                                  Resolved
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                                  Resolved

                                  Address: 560037

                                  In the lst 2 days i have received 2 messages that some order has been plced and abother flipkart customer has shared the same with you. The fact is neither i plces any orders nor did i link my account to anybody. And when i cal yhe customer care, an executive by the name of neha tells me that flipkart is not sure of how this happened and they xannoy even de link the account. So they dont want to take any accountability and if any thing goes wrong they wull hapily wash hands off.

                                  How can they not be accountabe if i suddenly start getting messages of the orders which have not been plced by me?

                                  Why the hell am i getring messges for the orders teuly unrelated with me? With gdpr laws in place how can they not safeguard my information and how withput my approvals my account has been linked with some oyher account?

                                  I would like to file a formal complaint and have flipkart nswer the same. I jve no other choice but to dectivate my flupkart account for totally unprofessional behavior of flipkart.
                                  Dec 13, 2018
                                  Complaint marked as Resolved 
                                  Flipkart customer support has been notified about the posted complaint.
                                  Verified Support
                                  Nov 05, 2018
                                  Flipkart Customer Care's response
                                  We are sorry, we are unable to find your account details. Request you to get in touch with our customer support number[protected].
                                  Nov 05, 2018
                                  Updated by sarin.mba
                                  If your customer care would have helped I would have no need to write a complaint here. My number is [protected], believe this should be sufficient to find my account. I had to deactivate my account as you folks left me with no choice, but the best part is I still receive messaged from the linked account, only god knows how!!!
                                  Hopeless is the word.
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                                    U
                                    ursbaji
                                    from Chennai, Tamil Nadu
                                    Oct 27, 2018
                                    Resolved
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                                    Resolved

                                    Address: Chennai, Tamil Nadu, 600100
                                    Website: www.flipkart.com

                                    Placed order via phone pey in flipkart but order was not successful and amount detected from card, contacted customer care and they informed that not received any information from phone pey so place another order and i did same and order was successful.

                                    (Many technical glitches from flipkart side but treating customer very badly)

                                    After some time suddenly got another order which was placed via phone pey so cancelled order as it is duplicated.

                                    From next day onwards my account blocked and called customer care team many times as well sent email but there is no positive reply and keep on saying wait wait wait. It has been a week when i raised a request to customer care team.

                                    Also i have some other queries but customer care team saying after login only you can do.

                                    1) few products not fit enough so have to return but cc neither taking request not activating account.

                                    2) partial refund amount is pending (Order which was cancelled placed via phone pey)

                                    My login email id is [protected]@gmail.com or mobile number is [protected]

                                    As a final hope i'm reaching to consumer complaints team on this.
                                    Dec 7, 2018
                                    Complaint marked as Resolved 
                                    Flipkart customer support has been notified about the posted complaint.
                                    Oct 27, 2018
                                    Updated by ursbaji
                                    Dont know why flipkart is doing like blocking of account and not returning refund.
                                    Oct 27, 2018
                                    Updated by ursbaji
                                    Customers wasting much time on these issues... I have ever seen these many technical gliches what I have faced in flipkart like items not clearing from cart and waited 3 days for solution, order payment done but got error screen, amount detected but order not confirmed and saying that didnt get any info etc... Even though they saying it's customer fault only..
                                    Oct 30, 2018
                                    Updated by ursbaji
                                    Not received any update from flipkart even it is 12 days.. Worst service and care abt customer
                                    Nov 03, 2018
                                    Updated by ursbaji
                                    Still no update from flipkart
                                    Verified Support
                                    Nov 05, 2018
                                    Flipkart Customer Care's response
                                    We will revert on it.
                                    Nov 05, 2018
                                    Updated by ursbaji
                                    Received reply but issue not resolved.. I have given the full details what happened...

                                    Now I'm not able to return item which didn't fit.. How can I return with out login into my account.

                                    Please resolve the issue.
                                    Nov 19, 2018
                                    Updated by ursbaji
                                    Still flipkart not activated my account... Please help
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                                      M
                                      mademravi2222
                                      from Ongole, Andhra Pradesh
                                      Oct 27, 2018
                                      Resolved
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                                      Resolved

                                      Address: 530012

                                      My name is ravi. My registered email id on flipkart is [protected]@gmail.com i am unable to login to my account for last few days. I have some vouchers and invoices of my orders. I contacted customer care they are saying that your account was blocked and i got a email stated that i am a reseller. Why this happens i dont know i just ordered 3 mobiles.
                                      Dec 13, 2018
                                      Complaint marked as Resolved 
                                      Flipkart customer support has been notified about the posted complaint.
                                      Verified Support
                                      Nov 02, 2018
                                      Flipkart Customer Care's response
                                      We will revert on it.
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                                        umeshiit2008
                                        from New Delhi, Delhi
                                        Oct 27, 2018
                                        Resolved
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                                        Address: New Delhi, Delhi, 110086
                                        Website: flipkart.com

                                        I have purchased a louis philippe men suit with order no-od[protected] placed on 10th oct 2018.
                                        13th oct wishmaster came to deliver the product and i paid the money 4739 rs through phone pe wallet by debit card but wishmaster said that your product was left in office and will deliver next day.
                                        14th oct he came to deliver the product and told me to pay the money again then i asked that i already paid the money after that he said that we refunded your money that you paid to ekart through phone pe wallet. So, i paid the money again 4739 rs through debit card machine...
                                        My concern is that i didn't get any refund either in my account or phone pe wallet which refunded from your side.
                                        +1 photos
                                        Dec 14, 2018
                                        Complaint marked as Resolved 
                                        Flipkart customer support has been notified about the posted complaint.
                                        Verified Support
                                        Nov 05, 2018
                                        Flipkart Customer Care's response
                                        We will revert on it.
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