Flipkart Complaints & Reviews

I purchased a product on flipkart from debit cart and the amount was debited from my account... I don't like the product and returned... Later, it displays refund completed but in my account the amount was not credited...
The product details are -
Product name - bb 5in1 soldering iron kit with 25w soldering iron, wire stripper, soldering wire, soldering iron stand, soldering paste 25 w simple (Round tip)
Product price - ₹269
Product seller - crescentstore

When i login my account on flipkart then it will show an error 'login unsuccessful' (On pc) and 'something went wrong' (On app).
Please resolve my issue as soon as possible and also tell me the reason, why my account not logged on flipkart?
I want reset my password of flipkart

My login details are as follow:
Name : riyas
Mail: [protected]@gmail.com

Ordered maxima watch of price 928 rs. When i get it delivered it was not in working condition. When i applied for return my return is cancelled twice. When i contacted costomer care they said that we can't give assurity about return so what should i do now. And their return period is just 30 days after than what should i do. After calling they didn't give me answers which satisfy me.

I received a faulty item from flipkart and the picture they advertised on their website and the item they gave was totally different, poor built quality item was sent, when i asked for a refund they denied and the customer service agent was very rude and said they will not issue a refund what so ever. I need a refund i don't believe in flipkart customer service and the items they sent. This is a mental toture which they are putting me through, this is my hard earned money which i spent on flipkart.

Its been 15 days... And i havent receive my product yet... Whenever i order something... I get my product in 3 to 4 days... But this.. Tym why it is taking so long... Its very iresponsible. Behaviour towards customer... I had to go somewhere.. And was in emergency for that product... My order was shipped but it didnt reach to my adress.. This is very disgusting.. I have been waiting so long..

1. My product delivery date is 31/10/2018 prior to reschedule of date by flipkart and provide new date after 15 days i. E. 13/11/2018
I want my product on time it's important. Order id od[protected]

2. Also they does not provide original product as i have brought hp 15.6 inches bag item... But i have not received any tag or not any invoice also that product not look original product
Order id: od[protected]

Hi team,

We recently ordered a product from flipkart i. E. Redmi note 5 pro (Black, 64 gb). The delivered package doesn't contain the mobile phone - we have received a charger with washing soap inside.

Product details :
Name : redmi note 5 pro (Black, 64 gb) (4 gb ram)
Amount : ₹11, 698

We are really disappointed with this event. I hope to receive proper and immediate support to resolve this issue.

Regards
Anil sharma

Hi team,

In my recent order i have bad experience with flipkart and gati curior. I have ordered. Blaupunkt sbw01 soundbar. This soundbar i orderd on 13th - oct 2018. However my delivery date is 25th. Flipkart and gati curior partner has not deliver this product to me even its 26th-oct 2018. I am regular customer with flipkart and rhey cheated me on delivery promosing date. I called many time with flipkart every time they said we have raised incident and our team is working on it. However this product is order in discount and paid in advance. Even i called with gati courior they also raised incident and keep talking that we are working on incident.
Gati has made fake comment on their tracking tool that they visited to customer house and concern person is not available. Gatis assured delivery date is 22-oct-2018

I have only hope from this forum to take some action against flipkart and gati courior and their pude staff and deliver my product.

I am hopeless now.

Below is my order details.

Order id - od[protected]
Name sunil arjun patil
Associated num with flipkart-[protected]
Incident#update from flipkart customer service for [incident: in[protected]] incident is raised on same day after 7 pm
Incident # raised to gati 34106905

My name is prasad mhakale. I made payment for a laptop "lenovo ideapad 330". Payment was successful but i didn't get a message, notification from flipkart. I only got a message from bank regarding payment deduction. But didn't get a single message of order confirmation from flipkart.
I have contacted flipkart customer service. They told they didn't find any transaction on my account on their system. At the end of a day i got message from flipkart as "your order could not be completed & your refund has been initiated.
So again i made a call to flipkart customer service they again told me that they won't get any details of my account on their system. I asked them"how much time required for the refund?
They only told me that it minimum requires 2-3 business days.
So what's my fault. Purchasing a high cost product through online payment on flipkart is my mistake?
Please help me
And still at this time in my orders section on my account on flipkart no any transaction or product purchase is there?
What should i do?
Only thing which i got is a "refund reference number"
Please help me

I have ordered a product through flipkart during big billion days sale
Order id - od[protected]

The order was placed on 13th oct 2018 and expected delivery date was 22nd
Oct.in the morning of 22nd oct when i saw that the product delivery hasn't
Changed to out for delivery till now i called customer care and requested
Them that the product is to be given as a gift next day and its extremely
Important for me to get it by 22nd oct. They confronted me and promised
That it will be delivered on 22nd oct by 7pm. When i didn't got any update
Of delivery till 5 pm i again called and told them the same. They again
Told me to wait till 7pm. The product didn't get delivered on that day and
Around 7:30 i got a message from *bluedart (Logistic which delivering my
Product) that my product is undelivered because of address issues*. I
Escalated this to flipkart support and told them to deliver the product by
23rd oct noon. I had been constantly calling support to get my product at
The earliest on that day but customer care support people were just saying
"sorry for the inconvenience we are looking into the matter". They filed a
Complaint and told me to wait till 26th for the resolution. *the occasion
Passed and i didn't got the product*. I traced the product on bluedart
Site by provided *waybill number - [protected]* and told flipkart customer
Care that product it held their location and is not getting delivered. I
Escalated this almost everyday to support on flipkart and even tried
Calling bluedart but bluedart didn't even responded and flipkart person
Keep telling me to wait till 26.
On the evening of 25th oct i got a call from bluedart as well as flipkart
That product will be delivered to me on 26th before 01:00 pm. When i didn't
Received any notification regarding out for delivery i again notified
Flipkart support that i haven't received any notification of delivery and
Kindly provide my delivery agent's details. This time they told me that all
Communication regarding delivery will be done by wishmaster i waited till 4
Pm and when i didn't received any update on my order i called flipkart
Support to get update on my order they told me to wait till 7 as it is out
For delivery. *at 26th oct 06:08 pm i got call from delivery agent that
Order will be delivered by tomorrow when i asked him how can you do this, it was scheduled for delivery today he told me to file a complaint and he
Don't care about it*.

The product is still undelivered and i have lost all hopes of getting it
Any time soon. This been a very worst and unpleasant experience for me.in
This whole duration what i have faced -
1. Careless attitude of flipkart support
2. Delivering agent's reckless and arrogant behavior
3. No understanding of customer's priorities from flipkart support
4. Not at all fast execution
5. Suggesting me to cancel the product after waiting for so long (9 days
Promised delivery + 5 days delay).
6. Not keeping their promises.
7. Extending timelines without informing customer.

I just want my order to be delivered asap and in one piece.

—
A flipkart's pissed off customer

I ordered a Motorola one power on 24 October 2018 from flipkart. The payment from my card was done twice. One amount was refunded next morning but the order got cancelled in the afternoon. I contacted the customer service and they said team will contact you and seller mentioned no reason for cancellation. Next i again called the customer service as i didn't recieved a call from the team and then the customer care manager said the seller cancelled your order as he found that i am reselling the products. The seller doesn't have any right to speak like this about customer and the manager said that seller has found this after doing investigation. I was amazed to hear that. The service of flipkart and the seller is pathetic. They don't respect customer and just play a game with us.

I had ordered the above product online from flipkart. First of all it took 10 days to deliver the product on october 21st.
Initially i was verbally informed that installation will be done by 22nd oct. However to my surprise i got a mail that installation will be done by oct. 24th. Too 26th october 10pm, the installation had not been done. Such a pathetic service. I have lodged a complaint at toll free customer service on october 24 and october 25 but forget about resolution, i'm yet to get an acknowledgement of complaint registered.
This is really sub par service and need resolution immediately and compensation for the agony faced.

I have ordered a product of about 62k and its estimated delivery time was 10 days but flipkart has delayed it to about 17 to 18 days so that i am in financial loss and mentally stressed.. And flipkart is going on srewing me... There was a project which cost about 70000 which is incomplete now and the product is still not to me... Flipkart has the worst service ever

Flipkart is a worst online shopping website. Never to trust the delivery boy as he did fraud sign on receiving and now saying we have delivered the product which i have ordered. It was a home lgfh2 home cinema amounting rs 10574/-.
I have not received the order. After talking to call centre the boy (Dileep gupta) misbehaved and said go to police we dont care.
The center head (Rishi pal) also said the same thing that they cant help and they dont care about a police complaint. The delivery boy is saying that he delivered a product but that is not this product, its the another order product of mine.
While talking on the call, the delivery boy accepted that he made a fake signature and we have a call recording.
I would like you to personally look into this matter and either give me full refund or the product.
Waiting for your response as soon as possible.
Yours sincerely.
Priyanka singh
[protected]
[protected]@gmail.com

I am ordered the product on 11 October, , product rec 16octobr, but got different brand (I phone) after that I am place a return of the product, after 3 days seller arrange a replacement . So as I get a wrong t product so I am not use it. Today my replacment product comes, but the Flipkart couriers team did't pick up wrong product due to, the phone is not switch on .( So tell me what is my fault, if any problm in the phone why I should I have to suffer )after a contact the customer care :she said as I am not mentioned the phone is not switch on so it's not pick up. ## that means I have to use the wrong product ? It's upto 16 days over I am not rec my phone. Again I have to wait 72 hour for resolution .It's your company fault, so why should I have to wait for 1 month . This kind of services you have to customer ?? So now please return the wrong product and refund my money .I want my money back now, I am lost my faith from flipkart. (order no OD[protected]

Date: 26 october 2018
I placed an order on flipkart amounting to rs5709 and the amount has been deducted from my bank account through a payment made through net banking. However the order has not yet been placed and the items are shown in my cart and i am even getting email to continue my shopping despite the transaction being successful and amount deducted from my acount.
I want the order to be confirmed

As conversation between me & your custumer care executive, she is unable to resolve my problem for replacement of Fiplkart trimmer with another item or refund, she was also unable to give my call to her senior executive . i have ask them also to provide a wishmaster who can explain the flipkart trimmer how to assemble the pat easly but she say no.
conversation time17:45 to 18:15 hrs
registered mob -[protected]
order no-OD[protected].

I have ordered a washing machine from flipkart, when the dussra deals were on. I received a damaged product on 26th October. When I asked for a replacement they are simply saying we cannot provide a replacement. we can only give you a refund. Now for me I cannot get the same product for the same price right now and also the response i got from flipkart is not convincing. They are simply cheating the customers by saying they will provide the best service. There is policy clearly written on their website that we will get a replacement when the customer receives a damaged product within 10 days. but they are changing their polices according to their convenience and thy told me that they cant provide a replacement.

Hi,

I have booked a mobile moto z2 play during big billion day sale.
The original price of the product was Rs. 27999, after offer we purchased it for
8369 (including exchange) .

The order id is :0d[protected].

When I saw the status of the delivery it was showing out for delivery since 19th October.

When I called ekart logistics they informed me that the mobile is lost.
They told me to call customer care of flipkart .
We called few times and every day they are telling it will be delivered on eod of the called day.

Please look into the issue and help us by delivering the mobile.

Hi team,

I have ordered a watch of cost 165 including the delivery charge of 65, total 230. I have paid the amount via net banking. But when the watch arrived the delivery boy told me that i have to pay the amount. I paid the amount 2nd time, and as per the delivery boy's instruction i waited for 1 day, didn't received any payment till now.

Kindly find the order id and everything
Order id - od[protected]
Name of the product - talgo new arrival red robin season special rriiksmallbk iik round dial black rriiksmallbk watch - for women

Please look into the matter and refund my money at the earliest