Flipkart Complaints & Reviews

Hi
I ordered auss 5z from flipkart through the vision star seller which got delivered on 26th nov., 2018. And had lots of technical issues, the phones shuts down unexpectedly, is extremely slow and sluggish slower than a snail, can't download pubg, takes about 10 mins to transfer money through paytm and has worst cellular connectivity called up flipkart's customer support and they initiated a technician visit. The tecnician checked the phone and said the has no hardware issues it only has software issues and we can not do anything about it and he rejected my replacement request. I'll called up flipkart raised a request the second time, a technician comes second times and says the same thing and my replacement gets rejected, called them up the third time and my request gets rejected the third time too. Vision star which is a flipkart seller says that they have this 10 days replacement policy but in reality nothing like that it's a farce. Flipkart is also not interested in this matter, this seller and flipkart is only interested in selling the phones. How i miss amazon i wish i had ordered a smartphone through amazon, they don't give stress to their customers. Can anyone suggest/ help me in this case? I will not stop my campaign against this cheating.

I ordered alpita stainless steel water bottle set of six on arrival it was found that one in six bottle was damage so raised a replacement.. After few days ecart guy came with six plastic bottles for replacement of my six stainless steel alpita water bottle i refused to receive the same and enquired on call center were i was told that i should have taken the plastic bottles and close the matter... There is big scam going on

I have called up there cc executive 3ice n' spent more than 4 hours of my valuable time. 1st person told me to follow the troubleshooting procedure, i did that, the next person told me something different troubleshooting procedure, i did that. The 2nd guy told me that 'if it will not work out you will get your refund'. Nothing happened. When i called 3rd time the guy told me that we don't have any refund procedure from the seller. You hv to opt out for replacement. When i asked 'can u assure me that the same problem i will not face again in my new replaced mob' they just replied 'we can not"!!! Also we can refund you, you have to go for replacement. I have all the conversations recorded n' all executives name along with there superiors name with timings. If you wish i cn share it.

I just want my heard earned money back as the mob is not worth my heard earned money. Please help me out flipkart... Hope you guyz will,,, otherwise i have to go to the toughest...

Hoping to listen from you guyz soon (+ve response)

I have ordered some stuff in flipkart's diwali sale on1st nov, 18. And paid on some of the orders through phone pe. But flipkart cancelled my orders, i placed fresh orders, again it cancelled, moreover refund is again very late, my friend has placed the same order after my cancellation, it was delivered to her in no time, i want to know the reason of this cancellation, flipkart has no right to harass me baselessly.

Order id: od[protected]

Flipkart is not having seller details and selling their products without proper authentication and per checks.
Support teams clearly told that is a platform and they are just mediators and they don't have info about seller, even his name or phone number.

There is high chance of leading to a financial fraud and seller can easily skip paying taxes by selling and hiding his profile.

Government must take it serious and take appropriate steps to enforce flipkart to deal with valid and authentic sellers by conducting audits on flipkart.

Flipkart is not delivering the product which is shipped 30 days back.

Order details:
Order placed: your order for springtek dreamer memo... With order id od[protected] amounting to rs. Xxxxx has been received. You can expect delivery by wednesday, oct 31, 2018. We will send you an update when your order is packed/shipped. Manage your order here http://fkrt.it/HpynoLuuuN beware of fraudulent calls & messages. We don’t ask bank info for offers or demand money. Read more:http://fkrt.it/r2mvQ2NNNN

Flipkart is not having seller details and selling their products without proper authentication and per checks.
Support teams clearly told that is a platform and they are just mediators and they don't have info about seller, even his name or phone number.

There is high chance of leading to a financial fraud and seller can easily skip paying taxes by selling and hiding his profile.

Government must take it serious and take appropriate steps to enforce flipkart to deal with valid and authentic sellers by conducting audits on flipkart.

Flipkart is not delivering the product which is shipped 30 days back.

Order details:
Order placed: your order for springtek dreamer memo... With order id od[protected] amounting to rs. Xxxxx has been received. You can expect delivery by wednesday, oct 31, 2018. We will send you an update when your order is packed/shipped. Manage your order here http://fkrt.it/HpynoLuuuN beware of fraudulent calls & messages. We don’t ask bank info for offers or demand money. Read more:http://fkrt.it/r2mvQ2NNNN

Today at around 2 pm i received the tv which i had ordered on the big billion day sale. The order no is
Od[protected] and the tv details are micromax 40inch led tv. I insisted the delivery guy to open the new pack so that i can check the product before he leaves with my old tv. However after opening the cover i found that the entire screen is broken beyond my imagination. I always thought that flipkart is renowned for fast and excellent packaging of the products. But i never expected a tv screen which is broken completely is packed and shipped to a customer. This is not the way delicate things like tv are packed and delivered. I told the delivery guy, but he didn't listen to me.

I have called the customer care, a number of times but the response which i am getting is not satisfactory at all. I dont know why the best e-retailer in the country is doing all these stuffs. I think they forget the fact that they are because o[censored]s and not the other was round.
Hopefully the give me a replacement soon or else i may think of a legal action against flipkart and ws retail.

Order #od[protected]
I've requested for return of a product in my order. My wife mistakenly returned the wrong product, which was supposed to return to max lifestyle. Even the max bill was attached with the package but ekart logistics guy didn't check the package. When i came to know this next morning i called up the delivery persons & informed the situation. But he said that the package was already sent to the seller & they cannot do anything. They suggested me to call the flipkart customer service.

I called the customer care & explained the situation but they said they cannot do anything because the product was reached the seller & refund was initiated. The price of the product which was supposed to return to flipkart is rs168 but the price of the max product (Ladies tshirt) is rs699. I lost more than rs500. Flipkart refused to help me to get the package back from seller & they are not sharing the details of the seller. The seller is retailnet. Its so disappointing that flipkart is not helping the customer.

Dear team,
My registered contact number is [protected] and email id is. [protected]@gmail.com
I have ordered for emporir armani watch costing 30, 000 and even i received my order but when i opened the box that brand box was already opened by somone and what i see that watch was not same what i ordered the watch was with same brand with different model number than i instantly called to our helpline number than i got to know about that my account has been de-activated. I don’t know the reason they said high number of return found on my account. The thing is that my several order was cancelled in past by end of flipkart due to limited stock.
I had given several complaints regarding my refund of produt it’s been a week still not received resolution and they used to says we will revert u evenever i used to call there. Hope now it will be resolved by this otherwise i have to take another step for this complaint because it’s not a small amount. Its a big amount of 30, 000
I request u to please reactive my account ad give a proper resolution for my complaint with refund. Hoping for favourable response. Waitnf for reply
My number [protected].

Thanks
Uditya

I ordered a soundmagic e10c earphone in flipkart's authorized used product site called 2gud for rs 899 on 24th october, i received the earphone with in a week, and i realized the product is defective one, so i returned it, flipkart says you got refund with in two business days, but i have not received, so i mailed to customer care they say's your bank details is not updated, so i update my bank account and the next day flipkart said we can't reach you so your case is closed
I trust flipkart, but they forgery me, flipkart beacomes flopkart.
Please help to refund my money 899 rs from flipkart

Thank-you

Sir we have buy the onida live ginus tv and deleverd on[protected] you company has techinican has benn visit and he un box the tv and installd it the remot from tv has been missing then the techinican has been complaint about it and we also called flipkart after that 2 times techincan has been visited and then we tak the decisions to replacwthe tv we complain for replacement than your techinican has been visited and un installed the tv he said your tv will be re placed by today or tomorrow he came on saturday we thaught the tv will come on sunday but we not recived any call now tody is monday then also you not given any update sir ples re0lace our tv as soon as possible our replacment last date is 25 th pleas replaceour tv befor 25th octomber i kindly request you sir

I have ordered bharath life style 3+1+1 sofaset with order i'd od[protected].

It was expected to be delivered on nov 6th. I was continuously tracking this product.

Suddenly today i have received a notification saying it's delivered. But i haven't received the product yet. Could you please resolve this issue. I'm seriously disappointed with this.

Thanks,
Harinath

The laptop i purchased had a warranty of only 306 days while its supposed to be 365 days. It had warranty already already registered before the purchase which is on august while i purchased the laptop on october. Which means laptop was already sold and used in august and sold to me later on.
I received the laptop exactly in a brand new condition but how did it get register on august 2018 in the lenovo website.
This is serious...

I ordered a redmi note 5 pro blue 64gb on 14th october in big billion days and it's delivery date was 22nd october and till now i have not got my delivery and the product is showing only in one location since 19th october there is no update in tracking id.. And yesterday company called me and said to cancel the order as dey cannot deliver due to unforeseen issues... But i m not gonna cancel it i want my order this is really pathetic flipkart please look into the matter and make the delivery as soon as possible

Below are my order details
Order id - od[protected]
Incident raised on 22nd october - update from flipkart customer service for [incident: in[protected]]

Hi team,

I have been a regular shopper from flipkart.com and have purchased the products from all over the category. Recently i added 4300 gift voucher to my account after which i placed an order but after few hrs it got cancelled the same process it repeated 5-6 times but the same thing happened again and again. And in last they blocked my account stating that i am purchasing the product to resell it. I can challenge in open forum to flipkart to show me where have i made a purchase for bulk orders. Additionally i asked them sincerely to return my 4300 in my bank account or in any other way but they refused to do so. Hope the below order id in image works fine for you.

I kindly request you to please refund my 4300 and i will never shop and will refrain my friends to shop from flipkart.com

Product ordered jbl flip3

Email - [protected]@gmail.com

This is with reference to my order od[protected] which was placed for fastrack ng2049sm09 basics watch - for women on 7th september 2018. I would like to inform you that just within 1.5 months the watch stopped working. How can a watch costing rs 2600/- that to from a branded company stop working within 1.5 month from the date of delivery what may be the reason. This definitely shows that flipkart is either selling fake products or old products. As this is practically not possible. Had it been the case of china watches i could have still accept it. I must say that china watches are more good than this branded watches. This never happens to me while purchasing any products from amazon

Order id:od[protected]
Order date :12 october 2018

I ordered an ultimate nutrition prostar 100%whey protein which was expected to be delivered on 28 october 2018. The date of delivery was rescheduled to 2 november 2018. The date has passed but there is no notification from flipkart regarding the delivery of product. T here should atleast be some notification if the product would not be delivered but they assured of delivery. This is unexpected from flipkart of which i have been a regular customer.

I had ordered a redmi note5 pro on october 14th.
The order placed is
Od[protected]

The delivery date as promised by flipkart was 22nd october. I had done full payment of the products with my credit card.
The products are not yet delivered still but reflecting on their website as delivered. I get a fake delivery confirmation over email & message.

On 18th october i was informed that the item is shipped and on 21st october i got a message from flipkart mentioning that i am going to get the delivery on 22nd october. On 21st october, the status of the product is shown as 'delivered' in flipkart application.

I did not receive the product on 22nd october.
On 23rd october, i called up flipkart & raise this issue. They just assure me that they will look into this matter & issue will be resolved by 28th october. On 28th october i again called up to customer care they said that it will be resolved. On 31st october i got a call from flipkart saying that the issue will be resolved within 24-48 hours. But no resolution till now.

I am deeply disappointed with the way flipkart has managed this order and
Been through mental trauma due to the several follow ups i have done with
No results.

Uanable to reset my flipkart account password as i forgot my last password.
Tried forgot password process with different platform but got the same error - "unable to process request. Please retry."
And also tried with laptop, desktop version flipkart site and in app also but the issue still persistant, also tried with different browser but still showing error.
Help...

6 days ago I had received my order that is battery of lenovo but it is not working properly, once it is charged within 2 or 3 hours battery automatically switch off,
There is no battery backup, worst product I have ever seen, even 50% of 🔋 battery is there also after 5 minutes talking it automatically goes 0%
So kindly replace it or refund our amount paid ie...490/-
our order details IA as follows ;
Order ID :OD[protected]
Tracking ID : FMPC[protected]
Once