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Flipkart Complaints & Reviews

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Updated: May 11, 2026

Complaints 47318

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25495

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21823

Good! Flipkart values customer feedback and works quickly to address complaints. They handle issues regularly and provide solutions, making customers feel heard and supported, however, we would recommend that Flipkart step up their efforts to fully resolve all complaints 👍

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Flipkart reviews & complaints page 1403

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Flipkart online shopping pvt. Ltd dear customer sir /madam congratulations you are winner flipkart company online show home shopping you are lucky drow contacts youwon the1st price (Tata safari) four wheeler ki car the cost amount 1280000 (Lakh pay only). The charge of your registration service charges rs.6, 600/-only deposit this is valid for today contact at 24x7 toll free[protected]

That message send me by flipkart i have lost 8000

Dec 13, 2018

Complaint marked as Resolved

Flipkart customer support has been notified about the posted complaint.

Verified Support

Nov 12, 2018

Flipkart Customer Care's response We are sorry, we are unable to find your account details. Request you to get in touch with our customer support number[protected].

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Address: Malappuram, Kerala, 676505

Website: www.flipkart.com

Bought mitashi 31.5 inch led tv from flipkart on oct 15th. Got delivery of the same on oct 17th. Installation and demo was promised by flikart on or before 20th of october. But there was no response or installation by the service partner. Even though i repeatedly contacted customer care, my grievances was not addressed. I returned the product on 24th night. Contrary to flipkart policy the return was rejected and further there was no response from customer care about installation of reason for cancelling of return.

Humbly request the consumer forum to intervene and address my concern.

Dec 13, 2018

Complaint marked as Resolved

Flipkart customer support has been notified about the posted complaint.

Nov 05, 2018

Updated by pckrish While calling flipkart customer care to understand the reason for cancelling return they are dropping the call. This is not a professional behavior from flipkart

Verified Support

Nov 12, 2018

Flipkart Customer Care's response We will revert on it.

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Address: Gautam Buddh Nagar, Uttar Pradesh, 201301

Website: Flipkart.com

I have ordered a mobile oppo f9 (Mist back 64 gb) from flipkart on[protected] and the order no. For this is od[protected] from the day 1 i am getting heating problem on this and also it hangs in every single minute. I have requested to flipkart to get it replace but they are sending every time a new technician to check the issue, i am not able to understand why this technical visit is there? If am getting problem can't it be replaced. Very disappointed from flipkart pathetic customer service and support.

Dec 13, 2018

Complaint marked as Resolved

Flipkart customer support has been notified about the posted complaint.

Verified Support

Nov 12, 2018

Flipkart Customer Care's response We will revert on it.

Nov 14, 2018

Updated by SinghPankaj7017 I have not received any response till the date just give fake assurance and also the time line to return the product has been closed, just try to make fool to the customer so that the time line to return the product could be close.
### You Flipkart. will raise it to the consumer court surely.

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Address: 562157

Website: Flipkart, jeeves

Bought a tv from flipkart iffalcon 40f2a smart tv and got it delivered on 03.11.18 and they scheduled installation on 08.11.18 after 5 days of delivery and i cannot open or do the insatllation myself because it will get the warranty voided. When i contact flipkart and jeeves for assistance there no good answer from them and no respinse.

Christin francis
Bangalore

Dec 13, 2018

Complaint marked as Resolved

Flipkart customer support has been notified about the posted complaint.

Nov 05, 2018

Updated by Christii Flipkart or jeeves not rescheduling installation of tv even after contacting them several time.

Verified Support

Nov 12, 2018

Flipkart Customer Care's response We will revert on it.

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I have call from a number [protected]. He says that this is a call from flipkart they say all things about my order. But finally he says the order will not delivered to my home. I pickup the order from my nearest hub or the coriour service center. Is this call from flipkart.?. I am confused about this. First i order a phone from flipkart. I didn't get it after the delivery date. So i cancelled my order. Then i reordered same product. So please conform me that the call is from filpkart or not

Dec 13, 2018

Complaint marked as Resolved

Flipkart customer support has been notified about the posted complaint.

Verified Support

Nov 12, 2018

Flipkart Customer Care's response We will revert on it.

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Address: New Delhi, Delhi, 110018

Website: www.flipkart.com

Dear flipkart team,

I received different color 1st nov 2018. 2 nov 2018 9:30 am raised replacement request. I received problem solving notification 5th nov 9:30 am. But today i received a sms problem solving date extended 6 nov 9:30 am.

I am very irritate this item because friday night cancel reservation ticket.

If this product no received 6th nov 2018 sharp 9:30 am.
Please your product pickup delivery address and return my refund.

Regards
Vijay kumar
[protected]

Dec 15, 2018

Complaint marked as Resolved

Flipkart customer support has been notified about the posted complaint.

Verified Support

Nov 12, 2018

Flipkart Customer Care's response We will revert on it.

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Address: Bharatpur, Rajasthan, 321201

Dear sir

A payment has made through my paytm debit card on 05/112018 of rs. 9999 to fkpayments. I did not share my otp to anyone but has been made. Trasaction id is s24545629. Trasaction made at night at 2:15 am. Whatever the order is made to you please cancel order and refund my amount

Please look into the matter and try to refund my amount.

Rajni
[protected]

Dec 17, 2018

Complaint marked as Resolved

Flipkart customer support has been notified about the posted complaint.

Verified Support

Nov 12, 2018

Flipkart Customer Care's response We will revert on it.

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Recently during big billion days i ordered some products for myself but due to holidays i had to move to my home so i canceiled my past order and create a new one with adding more stuffs.
I got delivered all the products i had ordered but my account was disabled/blocked and i am not able to login.
I had registered for cardless credit on my flipkart account and freezing of my account means i will never be able to use cardless credit service in future.
Tried many times to talk to customer care but they do nothing after registering my complain.

Dec 14, 2018

Complaint marked as Resolved

Flipkart customer support has been notified about the posted complaint.

Verified Support

Nov 12, 2018

Flipkart Customer Care's response We will revert on it.

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S

Shubham Savita Mishra

Mar 14, 2021

My account also blocked by flipkart ac phone no .[protected]
I'm shubham, plz help me

Flipkart care don't want to help me ðŸ˜¡ðŸ˜¡ðŸ˜¡ðŸ˜¡plz help

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Recently during big billion days i ordered some products for myself but due to holidays i had to move to my home so i canceiled my past order and create a new one with adding more stuffs.
I got delivered all the products i had ordered but my account was disabled and i am not able to login.
Tried many times to talk to customer care but they do nothing after registering my complain.

Dec 13, 2018

Complaint marked as Resolved

Flipkart customer support has been notified about the posted complaint.

Verified Support

Nov 12, 2018

Flipkart Customer Care's response Duplicate of c2134731. Hence, closing the complaint form our end.

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Address: Howrah, West Bengal

Hi i am ayan jana
I cancel a order at flipkart mi 4a tv i'd od[protected] amount was 13999 date was 25.10.18.
Payment done successfully through phone pay 10days to go no refund get. I call both custemer care but flipkart is claiming they refund at 26th october but phonpe clami the don't receive any refund from merchant.
10 days to go i don't get my refund

Nov 5, 2018

Complaint marked as Resolved

They take complain and said it will be solved in 48hrs There customer care executive call and say contact phonpe custemer care they have refunded

Flipkart customer support has been notified about the posted complaint.

Verified Support

Nov 12, 2018

Flipkart Customer Care's response We will revert on it.

Nov 13, 2018

Updated by Ayan Kumar jana Problem has solved

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Address: Bangalore, Karnataka, 560029

Hello seller, i ordered redmi note 5pro (4gb gold) on oct 10 and cancelled order after 3 hours before dispatch. But even after 20 days neither mobile delivered nor amount refund initiated. I tried to cancel 12 times but every times got same message that 'we cannot refund amount'. Called flipkart support 20 times and mailed 3 times and escalated as well but no result. Every time fk support said once item reached back to seller then u will get refund, now my question is where mobile was disappeared between seller warehouse and fk warehouse. Their is inventory mismatch needs to be tracked on high priority, 20 days gone but no senior person is involved to handle this case or try to track item. I paid in advance so seller and fk are sitting ideal without worry, my amount got stuck and seller and fk is working casually. Let see if anyone take opportunity to look into this case.

Nov 05, 2018

Updated by Saiblr Order

Nov 05, 2018

Updated by Saiblr Order- OD[protected]

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My flipkart account id blocked since 9th october and today is 4th november i have received a email from flipkart.com that my accounts has some suspicious activity amd high number of returns but reality is that i want to return only one item that was honor 9n because it was very bad performance mobiles and i want to return it but the return was automatically being canceled from seller without confirming me at last time my account get blocked now i want to unblock my account but not what to return because i can handle that phone but my account is very important for me because i have taken the flipkart credit from credit and emi or i[censored] don't unlock my account than how i be able to pay your cardless credit emi
I am sharing u my account details and some screenshots of mails

Mob [protected]
Email [protected]@gmail.com

Dec 13, 2018

Complaint marked as Resolved

Flipkart customer support has been notified about the posted complaint.

Verified Support

Nov 12, 2018

Flipkart Customer Care's response We will revert on it.

Nov 15, 2018

Updated by Sanjay7070 My flipkart account id blocked since 9th october and today is 15 th november i have received a email from flipkart.com that my accounts has some suspicious activity amd high number of returns but reality is that i want to return only one item that was honor 9n because it was very bad performance mobiles and i want to return it but the return was automatically being canceled from seller without confirming me at last time my account get blocked now i want to unblock my account but not what to return because i can handle that phone but my account is very important for me because i have taken the flipkart credit from credit and emi or i[censored] don't unlock my account than how i be able to pay your cardless credit emi
I am sharing u my account details and some screenshots of mails

Mob [protected]
Email [protected]@gmail.com
U have marked my problems as resolved but its not resolved yet why r u guys fooling and cheating u will destroy my cibil score bcos hiw i able to pay your cardless credit emi at the same bcos my account is not able to login u r sending me mails and mails to pay EMI but hiw can i do this without logging into my account.

Pls unblock my account otherwise i have to take a serious look at the problem bcos my cibil score is most important not your cheating companies.

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Address: Pune, Maharashtra, 411048

Website: Flipkart

I have purchased Loreal Paris professionnal xtenso shampoo from Flipkart and have paid by credit card and have got the product on time
Problem started when I had started using that product ...now after using it I found that it's a FAKE PRODUCT.
I never had this expectations either from loreal or from Flipkart but it true

First I was not able to get it that why it's not working on my hair but when I have consulted from my hair specialist and used same product but the original one at his parlour then I found out that I was using a fake one

I felt cheated because this product is not returnable and I can not do anything but cribbing about approx 1200/- RS I have lost.

I m writing this mail with only expectation that someone will listen and understand my problem

Dec 13, 2018

Complaint marked as Resolved

Flipkart customer support has been notified about the posted complaint.

Verified Support

Nov 12, 2018

Flipkart Customer Care's response We will revert on it.

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Address: Cuddalore, Tamil Nadu, 607803

I have ordered Acer Predator Helios 300 i7 8th Gen Laptop for a value of Rs.71, 990/- on 12th October 2018. The first delivery schedule date was 20 October 2018. Then it got delayed so we contacted customer care, they told delivery is rescheduled and the date was 28th October 2018. Again it was rescheduled 1st November 2018. Again delivery will be rescheduled on 5th November 2018, Whenever I track the order position showed the same status "Item waiting to be picked up by courier partner ". Hence again I contacted customer care they told the delivery will be rescheduled on 7th Nov 2018. whenever we contact the customer care they postponed the delivery by another one day. Till now laptop not delivered. Attaching the print screen of the Flipkart with the same product. On the bottom, you can see the date and time. Kindly expedite the delivery item.

Order ID:[OD[protected]]

Nov 25, 2018

Complaint marked as Resolved

Finally, Flipkart could not able to deliver this product Acer Predator Gaming Laptop When ordered on 12 th october 2018.and the amount is refunded on 23.Nov'2018.

Flipkart customer support has been notified about the posted complaint.

Verified Support

Nov 12, 2018

Flipkart Customer Care's response We will revert on it.

Nov 14, 2018

Updated by Murugan_P Again the delievery is rescheduled to 17 th november 2018. The same reply heard with interval from the flipkart. Kindly share the phone number /WhatsApp/Twitter of new flipkart CEO mr. Kalyan krishnamurthy.

Nov 19, 2018

Updated by Murugan_P Again rescheduled to 20 th nov 2018.

Nov 25, 2018

Updated by Murugan_P Finally, Flipkart could not able to deliver this product, hence amount is refunded for Acer Predator Helios 300 Core i7 8th Gen - (8 GB/1 TB HDD/128 GB SSD/Windows 10 Home/4 GB Graphics) PH[protected]SR Gaming Laptop on 23.11.2018.

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Address: 673639

My name is appu abhinav kv
Iam a flipkart plus custumer. My reg no. Is :[protected]

I bought 10 pillows (Pack of two containing 5 pic) and 10 pillow covers (Pack of 5 containing 2)
Pillow cover was not up to my expectaion and dismatch with the meterial that i assumed, so i tried to return it. When the wish master come to my home for pick up the product, i was not there. Only my grand parents were there. The wish master mistakenly pick the pillows instead of taking pillow covers

When i tried to contact with the customer support they said that they cant help me and i want to contact with the wish master on my risk. I dont have the no of wish master.
I bought the item through the option of pay later the bill due date is 10th of this month. What should i do. Why shoud i pay the bill? Effectively i dont have the product
Id of orderis :[protected]

Dec 13, 2018

Complaint marked as Resolved

Flipkart customer support has been notified about the posted complaint.

Verified Support

Nov 12, 2018

Flipkart Customer Care's response We will revert on it.

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I have ordered for 2 pairs of shoes for kids. I received only one pair of shoe but payment collected for 2 pairs of shoes. So i requested for return and refund the amount. Product was returned but i received the refund for only one pair of shoe. Refund is pending for missing item. I have made so many calls for this issue to the customer care but my issue is still not resolved

Dec 11, 2018

Complaint marked as Resolved

Flipkart customer support has been notified about the posted complaint.

Verified Support

Nov 05, 2018

Flipkart Customer Care's response We are sorry, we are unable to find your account details. Request you to get in touch with our customer support number[protected].

Nov 06, 2018

Updated by Deepa Ramalingam I have mentioned the return id in my complaint.my order ID is[protected]

Nov 18, 2018

Updated by Deepa Ramalingam I am waiting for the refund for a long time. I did not get any update from customer care team

Dec 27, 2018

Updated by Deepa Ramalingam I have not yet received any update on this complaint.how did the status of complaint changed to resolved?

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Address: Bankura, West Bengal, 722137

Hi, i have ordered two milton bottle from flipkart. I have received one only and
The mentioned bill was for two. The delivery guy insists me to pay for the two and which i did anyway. The received one is a damaged product and ask for a return. Also, the delivery message showed i received two product (Which i did not again i am repeating myself) i want to know what happened to the other one. Is it lost? My order id is - od[protected].
Please let me know how did it happen and where is the fault in your delivery system.

Thanks,
Subhajit kar

Dec 14, 2018

Complaint marked as Resolved

Flipkart customer support has been notified about the posted complaint.

Verified Support

Nov 12, 2018

Flipkart Customer Care's response We will revert on it.

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Address: 490042

Website: Flipkartconsumercomplaints

Your service is very bad.because You do not deliver at the right time.and Your associate is more dirty than this.Those people who cancel the product without calls.If there is such a service, then I do not want any product from Flipkart.Keep your product near you.I am very angry with the service of Flipkart and highly dissatisfied.

Nov 04, 2018

Updated by @nuj1994 Your associate are very bad.

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Address: New Delhi, Delhi, 110064

Website: Flipcart

Sir i book a order for mobile phone asus zenphone pro rs-9507 on 1 stnovember 2018 but i could not receve my phone till now after the expiry of their delivery time and date they give 3 rd november for delivery but they can not delever and give another date 4 november but they could not delever on 4th november and they did not give any details and blames me your pincide error occured but 5-10 days before this order i book a led tv onthe same address and pincode and they deliverd it on the exact date and time so tjus time they are giving reason of pincode error and not delivered my product yet i was puzzled and mentally harrased kindly give penalty on them and solve my issue as soon as possiblr

Dec 14, 2018

Complaint marked as Resolved

Flipkart customer support has been notified about the posted complaint.

Verified Support

Nov 12, 2018

Flipkart Customer Care's response We are sorry, we are unable to find your account details. Request you to get in touch with our customer support number[protected].

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Address: 673591

Website: Flipkard

I have buy 14000 products from flipkard the company offerd gold coins but in I have received all products...but my order list shows items refunded...thats wrong.. And I did not get bill in my email...in below picture all items I have already purchased but it shows refunded. why?...company did not give gold coins

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This issue has been going on for a month with no end in sight