Flipkart Complaints & Reviews

I have placed a return request on 8th oct for the product id no. Od[protected] it was picked up on 13th oct but soo after the pick up, a message o[censored]nsuccessful pickup was received and currently the status of the return request is showing as return cancelled on 31st oct 2018. I have contacted many of their senior executives but each time they are not even providing me any acknowledgement. The refund money is yet not credited.
Priya acharjee
[protected]

My order place on 13 October for Been bag filler but no good response and again and again feck commitment and postponed Date again and 27oct and 31 and 1st nov today is 3rd November. No any your side problem I am very un happy your side

This is second order for refund last order was shoes and burn my order 3 sets shoes very very poor service and very

I have received a cooldone back case cover for lava z80 on cash on delivery basis which i have not placed any kind of order through flipkart website or mobile app.

The order has been received by my family without my knowledge. I have already
Received such kind of orders before which i returned back. But this time one of my family member received the order.

Now i need to return the product and refund the amount
The order id: od[protected]

I noticed that my account is blocked when i received a mail from Flipkart on 19/10/2018. I have Rs.1000/- Flipkart balance in my account and request them again and again on calls and mails that please unlock my account or refund my balance of Rs. 1000/- which is still pending to use in my account. No one care about it. On calls they say, you have get revert on mail only we can't do any thing and after so many days i didn't get any mail. Please Help!!

ID.: [protected]@gmail.com

My order was going to be picked up on 26th oct but didnt then i call flipkart they told me it will be picked up on 31st, then they told me on 1st november then they told me on 3rd novermber now today they told it will picked on 5th november. Even their executives started talking rudely. Never going to order from flipkart. They are just extending the date and not providing any resolution.

I have purchase apple iphone x 256 gb from flipkart on 18 july 2018.
I have paid rs. 96150/-. They have send me invoice in which they have written in bill model no. Mqa92hn/a, but yesterday i have checked the model no. With box and mobile handset. I found that phone are usa model no. Mqa922ll/a.

I think i am purchase a phone from flipkart it should be indian model. Usa model are cheap than indian model price.

They have done fraud with me.

Hello, my name is amarjeet and i order a billion historage backpack through phone pe but flipkart not confirm my order and i am not obtained cashback in phone pe
Product name: billion historage backpack
Order id: tx[protected]
Date: 02 november 2018

Pay through: phone pe
Transaction id: c1811021339073716391321
Message: collect request from flipkart for pzt[protected]h6huk03

Also no cashback is obtained in phone pe account

Dear sir,

I realise that my account is blocked when i received a mail from flipkart on 12/10/2018. I have rs.6610/- flipkart balance in my account and request them again and again on calls and mails that please unlock my account or refund my balance of rs. 6610/- which is still pending to use in my account. But all is vain. No one care about it. On calls they say, you have get revert on mail only we can't do any thing and after so many days i didn't get any mail. Please help!!

Id:- [protected]@gmail.com
Mob. No.- [protected].

I didn't get my honor 9n mobile phone that i purchased from flipkart on 23 october 2018. Flipkart said my order delivered within 28october 2018. But i didn't get my order after 3 november 2018. My order is honor 9n midnight black. Order from meeyannoor, kollam, kerala, india. The dealers will call me 4 or five time they said your order will deliver shortly. But no one will deliver my order to home

Recently i hv been contacted claiming to be from flipkart telling me i hv won 12 lacs 80 thousand as 1st prize as i hv shopped maximum produts this puja from flipkart.. Then they ask me to give my account no. N my passbook copy... There i smell fishy n ask how come i don't received any mail then they said they wl cal me nx day.. But they didn't... That confirm my suspicion. How come that person know that i shop maximum from ur company.. He must b.. As he knows my no. If this kind of fraudulence act s going to occur with no safety profile.. Then in future i wl never buy nor recommend flipkart to any one.. Very dissapointed

I am buying nokia 6.1 plus in flipkart. Since last 15 days but my phone has a problem of heating during charging and its temperature goes more than 44 degree celsius so many time. Second problem is there my battery is draining too fast by the end of day it will be completely empty. The major problem phone defected. I am frequently contact on flipkart customer but no one response for that.

Dear sir
I had given an order for "led smart tv 4a l43m5-ai/2018" vide order id od [od[protected]] in the name of dipen shah, ahmedabad, gujarat. The order was made through "flipkart". The tv was deliver on 15.10.2018 vide tax invoice "fabbm[protected]". Mi tv is showing sticker of lcd not led.
Request you to please guide and help us to resolve the issues.
Your's faithfully
Dipen shah

I ordered the product (Thomson 55" uhd tv) on 28th oct. Obviously for diwali on sale for 35, 999 inr, they shipped it on 2nd nov. Which is already a delay but the matter is more serious, the shipment got damaged in transit so the customer executive told me to cancel the order and replace the order again. And when i cancelled it, the price isn't same anymore. Wastage of time!!! Horrible service, really disappointed!

Dear sir,

Frequently i am using flipcart service and to be delivered to my office address. But all the time i am forced to bargain with your delivery boy to handover the parcel to said address. His statement is always "this location is not in our service" and demanding etc payment for doingb the same. We are utilizing the services of flipcart, amazon and other e-services.

Because of this chilly behaviour by this dlivery boys we are loosing the confidence on flipcart services, which supposed not to be part of your esteemed organization.

Kindly look into this subject and do the needful to avoid this kind o[censored]npleasent stitutation in future.

Today my shipment delivery is holded (Id fmpp [protected]) and other two more parcels are in due (Exected in a day r two)

Thanks in advance

A.. Moorthy
Foods and inns ltd
Gollamadugu, palloor post
Vellore road chittoor ap
[protected]

This is regarding my recent purchase from flipkart of honor 10 on 27th and i reported that the device was overheating a lot during gaming and which caused the device to lag afterwards and regarding this a technician was sent which came and said that we do only procedure that seller has told us that was recording a video for 20 mins and checking temp to which i informed him that the issue they check with recording only tests cpu and there is a problem with my gpu not cpu to which i told that he will be forwarding the problem to flipkart and that 50c was way above normal and hopes flipkart does something. After this all this was told to flipkart by me to which i got a reply saying that they are arranging another tech visit inspite of my telling them that issue was hardware and previous tech reporting the same (Special mention of the problem by him as it doesn't fall into the procedure through which they were testing). To which i was assured by flipkart if this time technician isn't able to resolve the issue, they will resolve it later and same thing happened once again the tech guy came recorded video and told me this is only what they are told to do and mentioned my problem in his report and said that flipkart can only resolve this problem so i went to flipkart once again and there once again i made to hear the same words and was told that another tech visit is scheduled (3rd time) and they start pretending like they don't care about the problems and just want 10 days replacement policy to pass so they can get out scott free. And today morning i get a call from tech company which is responsible for tech visits and was informed that they already sent technician 2 times and they have already mentioned the issue to flipkart and there's no point to another tech visit and told me that i need to talk to flipkart. So i once again talked to flipkart and i was made to hear the same exact words like previous time saying that i need to visit for. Tech visit only then the issue will be solved. And i told them about what the tech company said and they seem like they don't care and keep posting the same words.

So if this isn't a scam i don't know what is i just asked flipkart to replace a faulty flagship device that they delivered to me and i keep getting harassed by them and it has been a week i have 3 days left for deadline and i'm afraid that's what flipkart has been aiming for all the time, so kindly request help to get me my money back cz i don't think they have any faultless devices left with them, theses sale looks like a big old scam to me of selling faulty devices and then making customer keep them by not doing anything.

Fyi - flipkart chat personale are the worst customer service i have ever seen anywhere.

The services over the call provided by flipkart are phatetic. I have been put on hold for 30 min just to transfer to a senior.
They do not has solutions to the problems. They do not read the system update and ask same questions again and again.
The senior or the so called relationship manager or escalation guy who spoke to me for more than 40 min said he would resolve this issue and get the door replace and raise a complaint with hometown but nothing as such was done. I had to call hometown and file a complaint with them.
Is this the service flipkart provides.
I need a solution to this you have wasted a lot of my time. If this issue is not resolved in 48 hours.

Yesterday i ordered a realme 2 phone which cost 9k but through credit card i got discount of 10%. And all done properly, order was confirmed, expected delivery was 5th of nov, but all of sudden at this morning i see in my orders of product is cancelled, so at instance i contacted flipkart customer support and told me that we are looking to issues and would be resolved by 5th of november... How bad is this order got cancelled automatically

We have ordered asus zenfone max pro m1 from flipkart on 11th october 2018 and delivered on 12th october, 2018. After using 2nd day onwords phone not working well. We have raised many compliants against this, flipkart not even taken any action on last 3 complaints after that we have raised this all things in consumer complaints portal then only the technical visit was happened, that one also technical person came to our place and flashed the mobile and given us without asking the complients. Still we are facing the same issue (Finger print is not working and whenever phone calls coming from someone it is going to hanging stage, per day it was happening 5 to 6 times). Ticket details given below,
Return id :[protected],[protected],[protected],[protected].

Kindly help on this to replace the mobile or refund my money.

Order placed on oct 17, 2018

Order id od[protected]

Idee rectangular sunglasses
Seller: bhagwanoptics

Qty: 1

The above item delivered on 20th october.
I requested for return on 21st october. (Pic.)
I got email regarding escalation and it will b solved by 25th oct (Pics) and i got another mail saying, return request been received (Pic)
I got email on 24th, the return request has been closed (Pic). I received another email on the same day, return request accepted (Pic). 3 days ago i got another email, saying return request has been escalated (Pic)

I received a gift card for the reason of delayed pickup, but am not able to use it (Pic)
2 days ago, i got email tat email is no longer in use (Pic)
My problem is, if i don't receive what i ordered what shall i can do other than to request for return pickup and refund.

If that is not gonna happen, my money spent on the item is totally wasted. And to my vain, am not able to use the gift card also.
Please do the needful asap
Thanks

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Online shoppingflipkart refunding of 1 mobile since 12 days due to heating problem and wrong product
Flipkart — refunding of 1 mobile since 12 days due to heating problem and wrong product

4 reviews
Tushar pratik on nov 2, 2018
Submit a complaint
Flipkart guys, please go and take training from amazon!!!

Take tuition from them like how to make relationship with the customer and resolve the query of the customer!!!

Thooo!!!

Shame on you!!!

I ordered a mobile fone which was unboxed and after using of a day only it got heated.

I called 15-20 times to bloody cheap flipkart to refund my amount but these
# and beggars neglect my call everytime

Call me #!!! [protected]

Complaint status
[nov 02, 2018]
Flipkart customer support has been notified about the posted complaint.
Complaint comments 3 comments updated: nov 2, 2018
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Comments
Phanikumar1236
16 hours 0 minutes ago

Hi team,

From past few months am not able to login into my flipkart account with known credentials so tried with forget password option but it's not updating the password..

My user id: [protected]@gmail.com

Please reactivatethe account / resolve the issue...

Reply
Bhanurana
15 hours 49 minutes ago

I was order my watch of timex from flipkart but watch is worst condition this is not original pls change my watch or repair.

My addresh is :-
Bhanu pratap
Anchor electrical pvt lt
1a1b sec 8b sidcul haridwar
Uttrakhand pin:- 249403

Reply
Kanagadevi ramesh
15 hours 27 minutes ago

Return id[protected].

Reply
Kanagadevi ramesh's reply, nov 2, 2018

Order placed on oct 17, 2018

Order id od[protected]

Idee rectangular sunglasses
Seller: bhagwanoptics

Qty: 1

The above item delivered on 20th october.
I requested for return on 21st october. (Pic.)
I got email regarding escalation and it will b solved by 25th oct (Pics) and i got another mail saying, return request been received (Pic)
I got email on 24th, the return request has been closed (Pic). I received another email on the same day, return request accepted (Pic). 3 days ago i got another email, saying return request has been escalated (Pic)

I received a gift card for the reason of delayed pickup, but am not able to use it (Pic)
2 days ago, i got email tat email is no longer in use (Pic)
My problem is, if i don't receive what i ordered what shall i can do other than to request for return pickup and refund.

If that is not gonna happen, my money spent on the item is totally wasted. And to my vain, am not able to use the gift card also.
Please do the needful asap
Thanks