Flipkart Complaints & Reviews

Have placed an order for Samsung on6 with buy back on redmi note 3 for a discount of Rs.3 200, when the delivery came the person denied to take redmi note 3 citing mild scratches on top edge, when I asked to talk to his manager, he refused to give his number, neither the delivery person had no id card on him.
Tracking id FMPC[protected]
PIN 120

I have Placed a order of "Hot Wheels New 50 Car Pack" on Tue, 9th Oct 9:12 pm with amount of 1, 548 with HDFC Credit card offer on Flipkart in Big Billion Days with my Flipkart Plus Account. As i got early access of the Sale on 9th October 9 P.M. They give me delivery date of 12th October. And Seller has processed the order on Wed, 10th Oct 3:59 am. i didn't got the delivery and After waiting for 5 Days my order got cancelled by Seller on Mon, 15th Oct 8:39 am. So, i contacted them for the same. And they told me to place new order. So this the method of making people making fool in the name of Big billion days. Now the Price of the product is 3, 869/- . My 3 year old son was eagerly waiting for it. Is this the way Flipkart plays with emotion and feelings of customers? Now they are telling me to place new order. Why should i? Flipkart has to deliver the product to me with the price of 1, 548 or Pay me the difference for placing the new order.

My Order No. OD[protected]
Registered Mobile No. [protected]
Email: [protected]@gmail.com

I have Ordered 1 Mi LED Smart TV 80 CM (32) from Flipkart on 9th Oct 2018. ORDER ID- OD[protected].Payment option was Cash On Delivery. Next Day on 10th Oct 2018 My Order Cancelled by the Seller.
I call to customer care then they told me place order again. According to their trust i order again
on 10th 2018 ORDER ID-0D[protected]. I paid Payment by Debit Card on the order time. this order also cancelled by seller on next day.
I call to customer care then they told me place order again. According to their Highly trust i order again second time. My Order cancelled again.
I call to customer care then they told me place order again by Different ID. According to their trust i order third time. ORDER ID-OD[protected] Oct 2018. today (15 oct 2018)ORDER Cancelled By Seller.For See the Problem Details is given below the Attachments .
flipkart Harassment me and waste my time, but product not delivered yet. Now they telling me to create a new order but new order is 2000 Rupees more then old orders. Let me adequate solution to me. i want to take clam against mentally disturbance. Kindly solve my problems and tell them to improve online shopping structure. Consumer should not have any problem during buying goods.
Thank you,
Regards,
Vikas Sharma
call: +91 [protected]

Hi team,

I am heena. I have ordered a smart phone of asus company with 6gb ram and 64gb rom with blue color last night. I have selected blue color but you site changes it to black color automatically, i don't know how. Please change this color into blue again.

Pay attention on my query. I can't cancel this product and again place because yesterday flipkart provide discount regarding big billion sale. But today its cost more than yesterday because sale is stop now.

So please change the color of my asus zenfone max pro m1 mobile phone into blue color.

Please do this as soon as possible before dispatched. Otherwise i will go higher level of and highlight this query in media also with you one of consultant akansha.

I have connected with akansha on call. But she was saying it is not possible. I have recording of akansha where akansha said that this is normal issue by flipkart site to changeing the color automatically so you should cancel the order and place again, but now we doesn't get discount like last night on big billion sale. So please pay attention on this mail and just do the color change from black to blue.
And nothing will be change there is 6gb ram and 64gb rom keep it as it is.

Thanks & regards
Heena

Dear Sir/Madam,

I have purchased serveral products under Flipkart big billion days sale and this complaint is in regards to cancellation of one product Lenovo monitor on 10.10.2018.

I called Flipkart customer care today (15.10.2018) to cancel the Lenovo monitor I bought from but executive Neeraj goofed up and cancelled the boston mattress too the other product without my consent. I have told him clearly that I do no wish to cancel any other thing. Now I would need to buy the mattress with the same price from which I bought it in big billion sale, else I would go in the consumer court for the same.

Awaiting your response.

Sir,
order id :OD[protected]
my address
KALAIVANAN E
KAILASAM FARM SERVICE CENTRE, 117, ARANTHANGI MUKKAM, PATTUKKOTTAI PATTUKKOTTAI, ARANTANGI MUKKAM, GHANTHI SILAI Pattukkottai - 614601, Tamil Nadu
but the product
hold in location my order TIRUVALLUR -
Status show in my order “Shipment has reached the hub nearest to you”

actually my location THANJAVUR DISTRICT, PATTUKKOTTAI-614601.
HOW IT IS POSSIBLE TIRUVALLUR - PATTUKKOTTAI DISTANCE ABOVE 350 KILOMEETERS
PLEASE SOLVE THE SHIPMENT
THANKS.

I'm one o[censored]r regular customer. On 11.10.18, I booked (paid online) a Vu 43 inch smart LED TV, during big billion sale day & got a good price. The product was available & the delivery was feasible in my pin code 835207.
On 15th Oct, I received mail regarding shipment of my product (Your Vu Premium Smart 109cm... with order ID OD[protected] has been packed by the seller and will be shipped soon. We will share the tracking details once the item is on its way to you. Manage your order here http://fkrt.it/7XyAo2NNNN)

After that another mail received that ur order has been cancelled. Without any information the seller canceled my booking. Called to ur customer care executives, but they r not able to clarify clearly about the cancellation & shown their inability. The matter escalated from executive to the floor manager & then the senior manager, Mr. Lalit. Mr. Lalit, tried to solve the issue & confirmed that Gati Courier updated as COD not available. When I have paid the whole amount during place my order, how COD comes here???

Without customer's any fault, how the seller cancelled the order? As a customer, I made a deal with FLIPCART, before any updation, isn't its the job of FLIPCART to call the customer in his registered no??? Why the big organisation like FLIPCART, whose punch line is CUSTOMERS SATISFACTION IS OUR PRIORITY, plays the sentiment of the customer.
So, I request you to take the issue seriously & resolve the same at earliest.

Hi Team,

My registerd No: [protected]
Mail id : [protected]@gmail.com

From today morning am unbale to login to flipkart and my account has been hacked.

I called customer care 4 times in last 5 hours and still waiting for support.

I have few items placed and i dont want some one use my account.

Please let me know how i can retrieve my acc

Maha bakwass company hai mera order cacell kiya kyun abe jab stock nahi hai to order kyun lete ho... Bahut hi bekar site hai flikart aur ussghatia ho tum
Ku ch kar sakt ho to stock bhejo warna band kar do samjhe...
My contact no.-[protected]

Od[protected]
Need help
Track
Nokia 5.1 plus (Blue, 32 gb)
Seller: vision star
₹10, 499
Offers: 1
Cancelled
Your item has been cancelled
Ordered on thu, oct 11th '18
Order total ₹10, 499
Od[protected]
Track
Nokia 5.1 plus (Blue, 32 gb)
Seller: vision star
₹10, 499
Offers: 1
Delivery expected by sat, oct 20th '18
Your item has been shipped.
Ekta sharma ([protected]) shared this order with you.
Ordered on thu, oct 11th '18
Order total ₹10, 499
Od[protected]
Need help
Track
Redmi note 5 pro (Blue, 64 gb)
Seller: truenet commerce
₹12, 999
Offers: 1
Cancelled
Your item has been cancelled
Complete mobile protection 1 year by flipkart protect
Seller: bajajallianzgicltd
₹399
Cancelled
Your item has been cancelled
Ordered on thu, oct 11th '18
Order total ₹13, 398
Od[protected]
Need help
Track
Redmi note 5 pro (Black, 64 gb)
Seller: truenet commerce
₹12, 999
Offers: 1
Return requested
Shipment is cancelled by seller
Ordered on thu, oct 11th '18
Order total ₹12, 999

Saal saare cacell kar diya hum yaha paise lekar baithe hai ki stock aara har ghai aur jana ne cacll kar diya
Dhaat teri ki

Sir,
I am Lutfar Rahaman. I ordered realme2(4gb, 64gb) dimond red on 2nd Oct, Tuesday.but I received realme 2(3gb, 32gb)diamond red on 6 oct.I paid through credit card.I sent replacement request on 6 oct.but it was rejected on 12oct.that day 12 oct I called toll free number and flipkart approved my replacement request through phone call.but unfortunately my replacement request was cancelled and flipkart account was also blocked on 13 oct, 3:17 am.
Ordered ID-OD[protected]
Return ID-[protected]
Mobile no-[protected], [protected]
Flipkart user id-[protected]
Email [protected]@gmail.com
Sold by-adilaxmi E-commerce Private Limited.
(Already I registered the complaint at the National Consumer Forum.
Docket number-963141)
Thanking you,

I have ordered duos couple t shirt l-size under big billion day
and they send xl size then i called filpkart to replace the t shirt for l size they asked no replacement available only refund avilable they are doing this job with all coustomer telling huge discount and sending wrong product and then take refund only . Its huge scam

My Shoes Red chief RC3507 which I ordered from flipkart.com.
I have done more than 3 replacement requested because i have received different color shoes but always rejected my request with out any issue.
I call to flipkart but not get back satisfied reply.

my flipkart id is: [protected]@gmail.com
order no.- OD[protected]

Hume kuyn chutiya banaya ja raha hai. Flipkart kisi ko koi stock nahi derahi comapny ki aad me apni website ki visit badhane ke liye loly pop dikhakar logo ko chutiya bana rahi hai. Aap ko koi stock dena hi nahi hai to kyun site pe daal rakha tha mere tino order cancell kar diye aur resion bhi koi nahi hai, public ke saath fraud kar rahi ye company.. 13000 ka bata ke site pe clicck kara rahi rahi schhai ye hai iske pass koi aisa stock hi nahi hai

Redmi note 5 pro (Black, 64 gb)
Color: black
Seller: truenet commerce

Od[protected]
Need help
Track
Nokia 5.1 plus (Blue, 32 gb)
Seller: vision star
₹10, 499
Offers: 1
Cancelled
Your item has been cancelled
Ordered on thu, oct 11th '18
Order total ₹10, 499
Od[protected]
Track
Nokia 5.1 plus (Blue, 32 gb)
Seller: vision star
₹10, 499
Offers: 1
Delivery expected by sat, oct 20th '18
Your item has been shipped.
Ekta sharma ([protected]) shared this order with you.
Ordered on thu, oct 11th '18
Order total ₹10, 499
Od[protected]
Need help
Track
Redmi note 5 pro (Blue, 64 gb)
Seller: truenet commerce
₹12, 999
Offers: 1
Cancelled
Your item has been cancelled
Complete mobile protection 1 year by flipkart protect
Seller: bajajallianzgicltd
₹399
Cancelled
Your item has been cancelled
Ordered on thu, oct 11th '18
Order total ₹13, 398
Od[protected]
Need help
Track
Redmi note 5 pro (Black, 64 gb)
Seller: truenet commerce
₹12, 999
Offers: 1
Return requested
Shipment is cancelled by seller
Ordered on thu, oct 11th '18\

My contact no.[protected]

Sir,
I have purchased a shirt worth 549 and received on oct 4. It has been returned due to size issue on oct 5. The size was much smaller than i thought. I have received a message from flipkart.com saying that my refund is initiated and it will be credited before 9 but i didn't get my refund and i called your costumer care and they told me contact the bank. And i went to the bank but they said it is not credited in my account and told me register a complaint so that you can help me
My order id :od[protected]
Please resolve this problem as soon as possible

I have ordered on 11th oct at midnight during big billion sale. On morning i got the cancellation information and refund processed information. Then again i reorder some articles on the same evening. But when i checked with the bank, then i refund is not yet credited. Also i am unable to check my order details as unable to logged in the website from last 3 days....

I have ordered the lg 188l direct cool single door 4 star refrigerator. But i have been delivered with the 3 star refrigerator. And even after having the 10 day replacement policy flipkart is not ready to provide the replacement with right product. They are forcing me to take the refund. I ordered this perticular refrigerator on bigbillionday with hdfc offer, now with the refund amount i cant order the similar product again because its at higher price. I have been calling customer care and asking for the resolution but nothing provided asnof now.
The problem is happened from flipkart side they should resolve the issue rather than saying sorry.

Hello flipkart,
I bought redmi note 5 pro from flipkart which is come on saturday[protected], that product is purchased on big billion days offer with exchange of another mobile but ekart courier person refused to accept exchange i offer money for that but he say i will contact u after half hr. Bt he didn't contact me, then i complain to flipkart they told me my product is deliver on monday bt i have to pay remaining money of exchange, i said yes to them. But on monday my product cancel without any prior notice. Again i complain to flipkart but they only say "sorry and we can't help u for this, you have to take new order" but they not able to give me that old offer or that product on old price which they cancel without any notification.

Please help me for that

Regarding the order od[protected] [incident: in[protected]]

I ordered one product (Moto c plus) form flipkart on 19th october 2017 using my hdfc creadit card and before i it's delivery i canceled that. I got the cancellation confirmation and refund initiated mail from flipkart. But still i have not got the refund of that amount of 5999 rs. It has been almost 1 year now.

Flipkart customer service advised me to contact the bank, and submit dispute form which i did but the bank is refusing to give me that money and saying to go back to flipkart. But flipkart customer support is still saying to check with the bank although i have told them thousands of time that i have already done the inquiry with bank.

My point is it's not my mistake, i cancelled the order and the refund should have been credited to my account by this time, however i followed the process and had to follow up with bank.
Now if bank is denying, to whom should i go?
I have a full thread of the conversation with the bank where they clearly denied.

I request flipkart to take some serious step and provide me my own hard earned money.

Sub: request for for 2nd imei serial number for flipkart order no.
Od[protected] invoice no. Faba6p[protected] dated 18.01.2018

On 09/10/2018 at around 7:30 to 8:00 pm my redmi note 4 black mobile
Was theft. My son anthory purchased the mobile online on 18.01.2018
Through flipkart order no. Od[protected]. Attached invoice no.
Faba6p[protected] dated18.01.2018 for your ready reference and record.
In this invoice only one imei no. [protected] mentioned. Can you
Please provide second imei number please. The police track cell
Requested to give the second imei number.

Below email received by me from mi customer to request for 2nd imei
No. Of my theft mobile.

Awaiting for your early reply.

Regards,
Christopher ronald dsouza

Sub: request for for 2nd imei serial number for flipkart order no.
Od[protected] invoice no. Faba6p[protected] dated 18.01.2018

On 09/10/2018 at around 7:30 to 8:00 pm my redmi note 4 black mobile
Was theft. My son anthory purchased the mobile online on 18.01.2018
Through flipkart order no. Od[protected]. Attached invoice no.
Faba6p[protected] dated18.01.2018 for your ready reference and record.
In this invoice only one imei no. [protected] mentioned. Can you
Please provide second imei number please. The police track cell
Requested to give the second imei number.